[Q] Droid X2 stuck on Obtaining Ip Address WIFI issue [SOLVED] - Motorola Droid X2

This has been plaguing me for a few days now and I just want to share the solution I found for you guys. Have you ever had this issue? Your selected wireless network has been working great for days and suddenly one day it refuses to connect anymore. I would hit connect and the phone would be stuck in a "Obtaining IP address from WIFINETWORK" "Disconnected" "Scanning" cycle and so forth. You can wait forever and the phone will never connect to wifi.
The first time this happened to me I did a hard reset. Worked like a charm, I was able to use the network again for a few days until it began happening again. I decided a reset was not the solution so I looked for an answer. I happened upon sites like this:
http://anxiousnut.wordpress.com/201...d-obtaining-ip-address-wifi-issue-workaround/
Where certain solutions were posted but none seemed to work for me. I decided that it definitely wasn't my router (although some said resetting your wireless router may also work sometimes).
I finally stumbled upon the answer. The solution is to use a static ip by going into to Settings>Wireless & Networks>Wi-Fi settings>Menu Click to Advanced and then check Use static IP. You must figure out these values: IP Address, Gateway, Netmask, DNS 1, DNS 2.... Luckily, it is pretty easy.
IP ADDRESS
To find this, go back and select your wifi network. Hit "Modify" and see the IP address listed. Copy that down, this is your IP Address.
GATEWAY
This is your router's IP address. You will need a computer that is connected to the network already. For Windows, run a command prompt and type ipconfig to show you the default gateway address. For Mac, go to the network preference pane in system preferences. Click advanced and go to TCP/IP tab.
NETMASK
You will find this in the previous step. Often it is 255.255.255.0.
DNS 1
Put in the same IP you found for the gateway box.
DNS 2
Same as above.
In the end it will look something like this:
IP Address: 192.168.1.107
Gateway: 192.168.1.1
Netmask: 255.255.255.0
DNS 1: 192.168.1.1
DNS 2: 192.168.1.1
Connect again and it works. No need to factory reset. Enjoy!
Update: After a few days, something in the phone's wifi settings seem to "correct" itself and your wifi will not work with this method anymore. Simply go back and disable static IP and your phone will be back to its old self again. If the symptoms appear again, you can follow these steps again.

I wonder if this will help with eclipse 2.0.3 disconnecting issues
Sent from X2 Eclipsed using xda app

I was having this problem with CM7 and this fixed it. Thanks!

thanks solved my problem i m so very grateful

Careful, this "fix" could be very temporary... If you set a static IP and do not configure your router to use static IPs you will at some point run into conflicting IPs if you have other devices on the network. The router is dynamically allocating IP addresses if you use a standard DHCP setup and can give your chosen IP for your phone to any device on the network, creating a situation when you cannot connect or you can connect but it does not work. If you want to use static ips on your phone with the router, you have to configure the router to understand this by disabling DHCP and setting up static IPs for all devices or by allocating fixed IP for certain MAC addresses. SO either setup both your phone and router to use a static IP or change the DHCP lease time to something other than "infinity" .

Most routers strart DHCP allocation at .100. Check with your particular routers manual. If you assign the IP less than .100 you should be fine as long as you don't assign another device with the same IP.
Sent from my MB870 using Tapatalk 2

A workaround != A fix.
DigitalMD said:
Careful, this "fix" could be very temporary... If you set a static IP and do not configure your router to use static IPs you will at some point run into conflicting IPs if you have other devices on the network.
Click to expand...
Click to collapse
I'm with DigitalMD - this is a very kludgy "fix" that will lead to trouble in the future. I am coming to believe there is a consistent interoperability issue between Android and some other systems (OS X and some routers??) that leads to issues - both my GN with 4.0.4 and my JetStream with 3.1 will routinely fail to connect both to my Mac (10.7) and the routers, primarily in a couple of particular offices - maybe it's just a high-noise area (one is an older building). The devices both connect fine to my home wifi (WRT54G) and most internet cafes.

Not a good fix
This isn't really a fix for the problem. I connect to multiple wireless networks, between work and home and friend's houses, and they all have different routers. Setting a static IP is impractical, because I have to turn it on with certain networks and off with other networks, or change the static IP from one router to another.
Why does this happen? It works fine for a while, then one day it just doesn't want to take an IP address from the router. For me, it works fine at home and at my parents, but at work, it doesn't want to connect anymore. It's been connecting fine for months, then yesterday it got stuck with obtaining IP.
Setting a static IP isn't a solution; it's a cop-out. Does anybody know why this happens? Does anybody know how to fix it?

I was experiencing this from past couple of days than I just put static IP works really great for me :laugh: it was a biggest headache, now past.

Related

TG01 wi fi woes

If you see this on Modaco, apols.
Hi folks, just picked one of these up for the £149 in Orange, but have a problem with wi-fi that I have had with a few WM devices over time, think its the AR6000 wlan chipset myself, seems very fussy about what and when it connects.
I would appreciate any help, but not please along the lines of "change your router", that ain't happening, it works fine with loads of other devices, so if this issue is non solveable, its the TG01 that goes!
OK, first connection to the Router (its a Billion ADSL) was fine, got connection, worked OK. From there in, as soon as it woke up, no dice, just unable to connect, always shows up in both WM and Tosh wireless util as available, just never connects.
Now, what I have noticed with this and at other times when I have had this issue with past devices is that it puts some odd stuff in the IP address field in the Configure Networks Adaptors screen.
I have it set for Use Server Assigned IP Address, but in the field below, I get this odd stuff fe80:221:e8ff:fe88 instead of 192.xxx.xxx.xxx that should be in there. I am sure this is somehow related to my connection issues, but searching the web, seems like noone else ever had this?
Kev
can u turn ur wifi off ?
and can u turn it back on ?
Yep, turns on and off no problem, even done hard reset to see if I can get that fresh connection, but no way.
That is your IP. You need to configure it with get automatic IP or put you the IP but is more complicated.
This problem have origin be tween router and mobile or pc. Some time routers didn't assign an IP address.
Some time have other origin is a key try to put the key in different form AES or TKIP nbest one TKIP.
Check to security type.
kevwright said:
I have it set for Use Server Assigned IP Address, but in the field below, I get this odd stuff fe80:221:e8ff:fe88 instead of 192.xxx.xxx.xxx that should be in there.
Click to expand...
Click to collapse
That looks like an IPv6 address as opposed to an IPv4 address, so I guess your router must be using IPv6. Does it not do this for your other devices? Maybe your router's DHCP serves up an IPv6 address because it detects that the TG01 can handle it. What happens when you try to do something meaningful on the network?
try and change your router security from wep (i assume it is due to a problem i have) and that seems to solve it,did for me neway and you are probably right about the chipset,
bojan6 said:
That is your IP. You need to configure it with get automatic IP or put you the IP but is more complicated.
This problem have origin be tween router and mobile or pc. Some time routers didn't assign an IP address.
Some time have other origin is a key try to put the key in different form AES or TKIP nbest one TKIP.
Check to security type.
Click to expand...
Click to collapse
Is it an IP address, all my other devices show 192.168.xxx.xxx, not seen that format before.
Checked the AES/TKIP thing, and tried both to no effect.
Also tried to set a static IP, but no dice.
Kev
paroariax said:
That looks like an IPv6 address as opposed to an IPv4 address, so I guess your router must be using IPv6. Does it not do this for your other devices? Maybe your router's DHCP serves up an IPv6 address because it detects that the TG01 can handle it. What happens when you try to do something meaningful on the network?
Click to expand...
Click to collapse
Hrmm, IPv6 address looks like
2001:0db8:3c4d:0015:0000:0000:abcd:ef12
Which is not really what I have, and nothing else uses it, in fact can not see any reference to IPv6 on the router.
Kev
useyourfist said:
try and change your router security from wep (i assume it is due to a problem i have) and that seems to solve it,did for me neway and you are probably right about the chipset,
Click to expand...
Click to collapse
Security is WPA2-PSK, which to be fair works on lots of other devices, and I don't really wanna mess with them
Kev
Put your configuration here and lets check if we have the same.
I have a similar issue using a Siemens Gigaset SE587 ADSL router at home with the wireless security set to WPA/WPA2 - it will happily connect me once, but subsequent attempts fail unless I reset the router. Other access points are fine. For example, there is a BTOpenZone router not far outside that I can connect to at will, with no problem. Also, the router we use at work happily embraces the TG01's desire to connect.
The SE587 has been a bit temperamental with certain other devices so I wonder if the issue is the slightly fussy router rather than the phone?
Oh well .. I'm picking up a second hand Belkin 54g router soon, so hopefully this will solve it.
Ok guys this problem how I said his origin is to not assign one IP address correctly. This problem is because of WPA2 crypt key.
Turn of your security in your router and try to connect and lets start talk then.
that address (the numbered one) looks like a mac address, if you log on to your router, set up a rule with that mac address and/or ip addres (try 192.168.0.4, its usually free unless you have more than 4 connected devices, if you have then up the 4 to a 6) and restart the connection
it may help or it may do nothing or i might be wrong

Galaxy S2 is able to connect to wi-fi router but can't access Internet ??

hi,
I've linksys wi-fi router model WRT54GH in my home & it has a good amount of signal strength to cover entire area.
My recently bought galaxy S2 is able to identify linksys wi-fi access point & connects too with the IP assigned to it, also at wi-fi settings connected being displayed.
Now when I try to access Internet (any url google/FB), it doesn't connect at all.
I tried almost everything about router configuration, restart etc. but with no success
can someone plz help on this ?
shantanu_d said:
hi,
I've linksys wi-fi router model WRT54GH in my home & it has a good amount of signal strength to cover entire area.
My recently bought galaxy S2 is able to identify linksys wi-fi access point & connects too with the IP assigned to it, also at wi-fi settings connected being displayed.
Now when I try to access Internet (any url google/FB), it doesn't connect at all.
I tried almost everything about router configuration, restart etc. but with no success
can someone plz help on this ?
Click to expand...
Click to collapse
In my case the problem was with frozen "WiFi sharing" in combination with juicy defenders "Location" fearure. It seems such combination is dangerous. Solutin (in my case):
1. defroze
2. remove all wifi networks
3. reboot (for "clean" frozing)
4. make WiFi sharing frozen
5. reboot again just for fun
Try to check your router's MAC address restrictions. In my router, as security, I have to add MAC addresses of each device to share internet. They take IP's, connects etc. but does not have accesses to internet
as above, check that there is no MAC filtering set up.
one other thing it may be is the security settings, if you have a WEP Key to access the router it may need the Hex conversion of your key depending on what level of security you have (64bit or 128bit for example)
shantanu_d said:
hi,
I've linksys wi-fi router model WRT54GH in my home & it has a good amount of signal strength to cover entire area.
My recently bought galaxy S2 is able to identify linksys wi-fi access point & connects too with the IP assigned to it, also at wi-fi settings connected being displayed.
Now when I try to access Internet (any url google/FB), it doesn't connect at all.
I tried almost everything about router configuration, restart etc. but with no success
can someone plz help on this ?
Click to expand...
Click to collapse
Try setting up a static IP address for your phone, I presume your network is a 192.168.1.0, go into router settings and LAN setup, give your phone the address in a static DHCP assignment of 192.168.1.5, or any other address in the same subnet your in. Some SGSII's have problems with dynamic DHCP for some reason, some NS had the same problem too,
Sent from my Sammy Galactic S2 Beastly Device
I have a similar problem and I fix mine temporarily by turning my wifi off, then in wifi settings > advanced, I change wifi sleep policy from 'never' to 'only when the screen is off'. However I have to do this every time I want to use wifi so it can become quite annoying sometimes.
So I can get through however only for a short period of time as it seems as long my Galaxy S2 keeps turning off my wifi even though it's on :/
I had exactly the same issue on Linksys E4200 with my laptop, could connect to network, even to router's attached storage, but not to internet. Restart helped
On SGS2, I couldn't connect to the router at all at first, but fixed this by switching from WPA2/WPA mixed mode access protocol to WPA2 private. But I guess this is not exactly your issue.
SiSL said:
Try to check your router's MAC address restrictions. In my router, as security, I have to add MAC addresses of each device to share internet. They take IP's, connects etc. but does not have accesses to internet
Click to expand...
Click to collapse
Thanks for the suggestion but MAC restriction is already disabled at router
Robsso said:
I had exactly the same issue on Linksys E4200 with my laptop, could connect to network, even to router's attached storage, but not to internet. Restart helped
On SGS2, I couldn't connect to the router at all at first, but fixed this by switching from WPA2/WPA mixed mode access protocol to WPA2 private. But I guess this is not exactly your issue.
Click to expand...
Click to collapse
Yes, you are right this is not an issue for me.
In fact my SG2 being assigned with an IP address from 192.168.1.xx subnet.
Also at a same time my laptop connected with an IP from same subnet able to ping SG2.
OccasionalDroid said:
Try setting up a static IP address for your phone, I presume your network is a 192.168.1.0, go into router settings and LAN setup, give your phone the address in a static DHCP assignment of 192.168.1.5, or any other address in the same subnet your in. Some SGSII's have problems with dynamic DHCP for some reason, some NS had the same problem too,
Sent from my Sammy Galactic S2 Beastly Device
Click to expand...
Click to collapse
My SG2 being assigned with an IP address from 192.168.1.xx subnet.
So I think IP addressing may not be an issue.
Also another thing I tried was, at a same time my laptop connected with an IP from same subnet able to ping SG2.
So wi-fi router may not be an issue here, whats say ???
Even I am facing the same issue at my office network. I am able to connect to the wireless network but if I try to access any app I cannot browse. This is really frustrating looks like some issue with the modem drivers.
I was able to browse on another wifi created virtually by mobile tethering. This looks like a major bug with the current firmware. Another interesting thing to note is that the Wifi network has a hidden SSID and uses WPA2 auth scheme.
I have seen a Galaxy S able to connect to the same n/w without any issues.
Has anyone figured out a solution to this one ?
Hi, thanks for your reply.
I am yet to figure out a solution for this
Even I am also agree on the probable issue with modem driver.
I've D-link modem.
Are you aware of anything about this modem that can be reconfigured to get this worked ... ?? pl let me know
The wifi router at my office is Cisco Aironet 1200 Series, anyone else facing this issue ?
I'm having the same problem at work connecting my SGS2 with v2.3.3 Official Firmware (customized for Orange service provider) to a Cisco Aironet 1130 AP. I can see that the Galaxy authenticates with the AP correctly and gets IP from the DHCP server, but it cannot send or receive any traffic, although the phone stays connected and authenticated. At home, I use an Atheros based Fonera with DD-WRT without any problem.
As I'm the company's network administrator, I will try to further investigate this problem, but it seems like some kind of incompatibility between the devices or misconfiguration ....
Basuk said:
The wifi router at my office is Cisco Aironet 1200 Series, anyone else facing this issue ?
Click to expand...
Click to collapse
try turn off the wifi, turn off the mobile data and turn on the wifi again
It seems the SGS2 sometimes has problems with DNS.
Try a static IP and use 8.8.8.8 as second DNS server, which is a free Google DNS server.
This fixed MY problems
I rooted my SGS2 and voila wifi worked at my office finally I have been able to find a solution.. love my SGS2 the Beast...
I'm having this same problem..
I think I've tried all the solutions above, but one (Sorry - noob question):
Rooted?
is there a firmware patch or something that I should know about?
Anyone got any other ideas?
ETA:
I can connect to hotspots (DHCP) and at home (Have to set it to static tho)
No internet
AP works - Laptop and i8910 (had to set static and advanced settigs etc). I've rebooted it a few times, set DHCP on and off. DHCP seems to be running on the router
viqles said:
I'm having this same problem..
I think I've tried all the solutions above, but one (Sorry - noob question):
Rooted?
is there a firmware patch or something that I should know about?
Anyone got any other ideas?
Click to expand...
Click to collapse
This is an issue with SGS2 with wifi server using authentication protocol TPIK, if you use AES as encryption then it will work without any issues.
That should be a setting in my AP? I can't see it...
If I get a new non-crappy AP is that likely to solve my problem?
ETA:
Ah - that's a WPA thing? Mine only seems to do WEP - is that right?

DNS Problems After Bell 2.3.4 Update

So when I was using 2.2.2 my WIFI connection was working flawlessly with DHCP setting my wireless settings.
I flashed 2.3.4 using NFHimself's Gobstopper without any errors, did a factory reset afterwards and I get an internet connection over mobile with no problems, however on my home WIFI network w/ DHCP (on which 2.2.2 worked fine), it cannot resolve addresses past my router (can browse to the router config fine). Now if I set a static IP and the DNS servers manually, it works over WIFI, however when the WIFI radio turns back on from sleeping it gets stuck at obtaining an IP address.
So I tried leaving it with DHCP giving me an IP address, and then using Set DNS to use google's DNS servers instead of my router's IP, and it seems to work in all situations, however it leaves me unable to browse my LAN (even when one dns domain is left as my local domain server).
I installed Network Monitor II to watch my wireless settings for the three setups:
For just using DHCP, the DNS servers are both set to my router's IP
For static settings, the DNS servers are whatever i set them however i cannot browse my LAN when one is left as my router's IP
For DHCP w/ a custom DNS, it is the same as using static settings
Not sure whether to think this is a problem with the update, or a problem with my router (however no settings were changed before or after the update on it). Anyone have any ideas?
Router: Linksys WRT54GL running DD-WRT
I read somewhere that having the "Filter WAN NAT Redirection" setting enabled in DD-WRT causes this sort of behavior on some mobiles, it is not enabled.
Only thing I could find that I thought it might be is Android Bug Issue 10315 (to which I cannot post a link as I lack sufficient posts... so far), but am still unsure
I should also note that I have two routers (both identical), but only one deals with the DHCP and DNS, the other is more just a wireless AP. Thus, all of my lan is on 192.168.1.*, including both routers ( x.x.x.1 and x.x.x.2 ). uDHCPd is my DNS server on my router, but I might try dnsmasq in the next couple days.
Jiraffe said:
So when I was using 2.2.2 my WIFI connection was working flawlessly with DHCP setting my wireless settings.
I flashed 2.3.4 using NFHimself's Gobstopper without any errors, did a factory reset afterwards and I get an internet connection over mobile with no problems, however on my home WIFI network w/ DHCP (on which 2.2.2 worked fine), it cannot resolve addresses past my router (can browse to the router config fine). Now if I set a static IP and the DNS servers manually, it works over WIFI, however when the WIFI radio turns back on from sleeping it gets stuck at obtaining an IP address.
So I tried leaving it with DHCP giving me an IP address, and then using Set DNS to use google's DNS servers instead of my router's IP, and it seems to work in all situations, however it leaves me unable to browse my LAN (even when one dns domain is left as my local domain server).
I installed Network Monitor II to watch my wireless settings for the three setups:
For just using DHCP, the DNS servers are both set to my router's IP
For static settings, the DNS servers are whatever i set them however i cannot browse my LAN when one is left as my router's IP
For DHCP w/ a custom DNS, it is the same as using static settings
Not sure whether to think this is a problem with the update, or a problem with my router (however no settings were changed before or after the update on it). Anyone have any ideas?
Router: Linksys WRT54GL running DD-WRT
I read somewhere that having the "Filter WAN NAT Redirection" setting enabled in DD-WRT causes this sort of behavior on some mobiles, it is not enabled.
Only thing I could find that I thought it might be is Android Bug Issue 10315 (to which I cannot post a link as I lack sufficient posts... so far), but am still unsure
I should also note that I have two routers (both identical), but only one deals with the DHCP and DNS, the other is more just a wireless AP. Thus, all of my lan is on 192.168.1.*, including both routers ( x.x.x.1 and x.x.x.2 ). uDHCPd is my DNS server on my router, but I might try dnsmasq in the next couple days.
Click to expand...
Click to collapse
I did flash NFHimself's ROM without any issues. My wireless LAN was working fine. Did not noticed any issue on my side. Try with another Wireless router without all the setup you've done. Pretty sure the issue is with your routers.
I don't understand why you are not able to reach you LAN with google's DNS configured...? Do you have some sort of DNS entry specific to your LAN configured into your router?
the problem seemed to solve itself when i switched my router's DNS server daemon from UDHCPD to dnsmasq.
And I couldn't reach my lan when i had both dns servers forced to google's servers as google's servers don't know how to route to addresses inside my lan. But that's not a bug, that is how it is supposed to work.
Good !
Sent from my MB860 using xda premium

S3 can connect to WIFI but no Internet

Hello everybody.
Since last saturday i'm testing a Galaxy S3.
I want to test if everything works properly before buying it.
I have some problems deling with the WIFI stuff.
I gave him a static IP (192.168.1.15), configured the gateway as the ip of my router (192.168.1.1),
the network class is 255.255.255.0 (network prefix = 24), the DNS points to the IP of the Router (192.168.1.1)
It connects without problems. form the S3 i can ping any device in my network and from other devices i can ping the S3.
I can connect to the configuration site of the router and from the page of connected devices i can see that the S3 is connected
with the correct ip and also the MAC adress is correct.
And for now everything is fine.
Problems raise up when i try to surf internet. The answer is always "Page not found"
If i open the browser and try to navigate to google] the answer is "Page not found". Same for any other site i try to connect with.
I cannot ping external adresses from the S3. Only the ones inside my LAN.
On the same LAN there are 3 laptops, 1 IPhone, 1 TV, NAS NETGEAR , home automation screen, all connected in WIFI.
All of them configured in the same way. (static ip, gateway=ip router, dns = ip router, network class 255.255.255.0),
And they all access internet without any problem.
The network is protected with WPA2/PSKey, encryption AES.
I tried to configure channel with WPA, WEP, without protection, but no changes.
The S3 connects to router but does not connect to internet,
I also tried to make it point to a public DNS 8.8.8.8. No WAY!
Works for other devices.
I tried to reset S3 to factory parameters, same thing i did for the router.
I reconfigured everything from scratch but no result.
I do not have any filtering based on IP or MAC adress on my Router.
I tried with DHCP, with reservation of IP adresses or without reservation. No change.
Other devices can access internet. S3 does not.
I have to say i'm quite desperate.
If you guys have some good ideas to solve or diagnostic the problem i would be grateful.
Cheers,
Fabio
I get that around my office as I walk around, I find that when I change AP in range my internet connection drops. I have to constantly disable/re-enable WiFi.
Even around my house, I have the handset to WiFi always on, yet when I wake up in the morning the internet connection is not working yet there is an IP. I couldn't be bothered to telnet to port 80 etc., but I hear that the Jellybean update will resolve this issue.
Same problem
nickzap said:
Hello everybody.
Since last saturday i'm testing a Galaxy S3.
I want to test if everything works properly before buying it.
I have some problems deling with the WIFI stuff.
I gave him a static IP (192.168.1.15), configured the gateway as the ip of my router (192.168.1.1),
the network class is 255.255.255.0 (network prefix = 24), the DNS points to the IP of the Router (192.168.1.1)
It connects without problems. form the S3 i can ping any device in my network and from other devices i can ping the S3.
I can connect to the configuration site of the router and from the page of connected devices i can see that the S3 is connected
with the correct ip and also the MAC adress is correct.
And for now everything is fine.
Problems raise up when i try to surf internet. The answer is always "Page not found"
If i open the browser and try to navigate to google] the answer is "Page not found". Same for any other site i try to connect with.
I cannot ping external adresses from the S3. Only the ones inside my LAN.
On the same LAN there are 3 laptops, 1 IPhone, 1 TV, NAS NETGEAR , home automation screen, all connected in WIFI.
All of them configured in the same way. (static ip, gateway=ip router, dns = ip router, network class 255.255.255.0),
And they all access internet without any problem.
The network is protected with WPA2/PSKey, encryption AES.
I tried to configure channel with WPA, WEP, without protection, but no changes.
The S3 connects to router but does not connect to internet,
I also tried to make it point to a public DNS 8.8.8.8. No WAY!
Works for other devices.
I tried to reset S3 to factory parameters, same thing i did for the router.
I reconfigured everything from scratch but no result.
I do not have any filtering based on IP or MAC adress on my Router.
I tried with DHCP, with reservation of IP adresses or without reservation. No change.
Other devices can access internet. S3 does not.
I have to say i'm quite desperate.
If you guys have some good ideas to solve or diagnostic the problem i would be grateful.
Cheers,
Fabio
Click to expand...
Click to collapse
I'm having the exact same problem, I'd really like to know if you were able to solve the problem.
Phoenix_Dean said:
I'm having the exact same problem, I'd really like to know if you were able to solve the problem.
Click to expand...
Click to collapse
Me too... Is anybody has solution for this issue?
Oh poor fellows ....try to add DNS manually according to your ISP...not add public DNS
Try forgetting the network and connecting again and make sure all the other devices are using different ip address
Sent from my GT-I9300 using xda app-developers app

[Q] WiFi - won't connect to a Netgear Powerline Adapter

I have had a Netgear Powerline Adapter system set up in my Bedroom (XAVNB2001) for the past year and a half, because the signal from my Cisco E4200 doesn't effectively reach up there. It has its own SSID, on the 2.4GHz band. It has been completely solid and reliable, and I use it all the time with my Verizon Samasung Galaxy Nexus (stock ROM 4.2.2), and Asus Infinity Tablet (stock ROM 4.2.1). My wife also used it without problem with her prior Motorola Droid 3.
But for reasons I can't identify, my wife's new Galaxy S4 won't connect to it. Also Stock ROM 4.2.2. Her phone sees the Adapter/SSID, and shows a strong signal when we're up there. I enter the passcode with the same encryption (WPA/WPA2 PSK) as I have on the other working devices, and it quickly goes to "Acquiring IP" but this never completes. It tries a couple of times, and usually ends up saying: "Network Disabled Because Internet Connection Is Slow." But it is not slow - works as fast with the other devices as when I'm connected to the Cisco downstairs near the Router. I have carefully entered the passcode (checking the box to show the characters to make sure I'm not putting in a typo) a dozen times.
There is no problem connecting her S4 to any other WiFi network we've encountered (to the Cisco downstairs directly, at my kids' houses, hotels, etc.).
I can't see any trouble-shooting steps to even identify the problem. Usually this is a no-brainer: you see the SSID, enter the passcode, and you're in. What could possibly be the problem here??
DLCPhoto said:
I have had a Netgear Powerline Adapter system set up in my Bedroom (XAVNB2001) for the past year and a half, because the signal from my Cisco E4200 doesn't effectively reach up there. It has its own SSID, on the 2.4GHz band. It has been completely solid and reliable, and I use it all the time with my Verizon Samasung Galaxy Nexus (stock ROM 4.2.2), and Asus Infinity Tablet (stock ROM 4.2.1). My wife also used it without problem with her prior Motorola Droid 3.
But for reasons I can't identify, my wife's new Galaxy S4 won't connect to it. Also Stock ROM 4.2.2. Her phone sees the Adapter/SSID, and shows a strong signal when we're up there. I enter the passcode with the same encryption (WPA/WPA2 PSK) as I have on the other working devices, and it quickly goes to "Acquiring IP" but this never completes. It tries a couple of times, and usually ends up saying: "Network Disabled Because Internet Connection Is Slow." But it is not slow - works as fast with the other devices as when I'm connected to the Cisco downstairs near the Router. I have carefully entered the passcode (checking the box to show the characters to make sure I'm not putting in a typo) a dozen times.
There is no problem connecting her S4 to any other WiFi network we've encountered (to the Cisco downstairs directly, at my kids' houses, hotels, etc.).
I can't see any trouble-shooting steps to even identify the problem. Usually this is a no-brainer: you see the SSID, enter the passcode, and you're in. What could possibly be the problem here??
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Click to collapse
You could try creating a static IP address using the MAC of the GS4 on your Cisco router. It sounds like it's authenticating, but unable to assign an IP for whatever reason.
Disable WiFi Multimedia (WMM) or the equivalent... BOOM! should work fine.
Also, if it's a MAC filter issue turn your MAC filtering off. If that is the issue your GS4 will connect instantly once MAC filtering is off.
Thanks for the replies.
I assigned a Static IP to the GS4 through the Router without difficulty. I then went to the GS4's settings for this SSID, changed it to Static IP, entered the assigned IP, kept the Gateway as 192.168.1.1, and changed the DNS settings to what is shown through IPCONFIG when I check my Desktop.
It now connected, but shows a DNS error when trying to go to a given website. So something funky is going on there. The phone shows a setting for "Network prefix length" and has a value of 24 - I've not encountered this before - should there be a different setting here?
There is no MAC filtering enabled, so that's ok.
"Disable WiFi Multimedia (WMM) or the equivalent" - where is this setting located? I don't see anything along those lines on the Phone, or in the Router's program??
DLCPhoto said:
Thanks for the replies.
I assigned a Static IP to the GS4 through the Router without difficulty. I then went to the GS4's settings for this SSID, changed it to Static IP, entered the assigned IP, kept the Gateway as 192.168.1.1, and changed the DNS settings to what is shown through IPCONFIG when I check my Desktop.
It now connected, but shows a DNS error when trying to go to a given website. So something funky is going on there. The phone shows a setting for "Network prefix length" and has a value of 24 - I've not encountered this before - should there be a different setting here?
There is no MAC filtering enabled, so that's ok.
"Disable WiFi Multimedia (WMM) or the equivalent" - where is this setting located? I don't see anything along those lines on the Phone, or in the Router's program??
Click to expand...
Click to collapse
I'm not sure about Eric214's suggestion, but it sounds like it could help. Regarding the static IP, if you set it on the router, the phone should pick it up automatically without you needing to enter it manually. After you set the static IP on the router, does the phone still hang on Acquiring IP? If you HAD to manually enter, you could plug in the DNS address coming straight from your router, or Google's open-dns of 8.8.4.4 and 8.8.8.8 (I think that still works.)
ttupa said:
I'm not sure about Eric214's suggestion, but it sounds like it could help. Regarding the static IP, if you set it on the router, the phone should pick it up automatically without you needing to enter it manually. After you set the static IP on the router, does the phone still hang on Acquiring IP? If you HAD to manually enter, you could plug in the DNS address coming straight from your router, or Google's open-dns of 8.8.4.4 and 8.8.8.8 (I think that still works.)
Click to expand...
Click to collapse
I tried it before, but tried it again - with the Static IP set up on the Router (using the "DHCP Reservation" option in the Router's program), and the Connection Settings on the GS4 for this SSID set to DHCP, all advanced settings at their default, it behaves the same way: Shows Acquiring IP, tries it twice, then shows the message I quoted above.
The Router remains set at Automatic Configuration/DHCP overall, with DHCP Reservation used to create a Static IP for this phone's MAC address. If this isn't the proper way to do this, let me know.
And with the Phone Settings for this SSID's WiFi set to Static IP, and the info entered as above, it quickly connects, but doesn't gain internet access.
It shouldn't be this hard. This is usually a no-brainer, as I first indicated. What is so different with this phone's WiFi setup??
I appreciate your input!
DLCPhoto said:
I tried it before, but tried it again - with the Static IP set up on the Router (using the "DHCP Reservation" option in the Router's program), and the Connection Settings on the GS4 for this SSID set to DHCP, all advanced settings at their default, it behaves the same way: Shows Acquiring IP, tries it twice, then shows the message I quoted above.
The Router remains set at Automatic Configuration/DHCP overall, with DHCP Reservation used to create a Static IP for this phone's MAC address. If this isn't the proper way to do this, let me know.
And with the Phone Settings for this SSID's WiFi set to Static IP, and the info entered as above, it quickly connects, but doesn't gain internet access.
It shouldn't be this hard. This is usually a no-brainer, as I first indicated. What is so different with this phone's WiFi setup??
I appreciate your input!
Click to expand...
Click to collapse
That sounds exactly right to me, and you're right that it shouldn't be that difficult. I've heard others report of miscellaneous routers that don't play nice with our phone. In this case, it's an AP, but that might still be the issue. I haven't personally experienced the problem, so hopefully someone else can chime in who has.
ttupa said:
That sounds exactly right to me, and you're right that it shouldn't be that difficult. I've heard others report of miscellaneous routers that don't play nice with our phone. In this case, it's an AP, but that might still be the issue. I haven't personally experienced the problem, so hopefully someone else can chime in who has.
Click to expand...
Click to collapse
Does anybody else have any ideas here?
I have also posted on Netgear and Verizon's forums, but am not expecting too much from either of these. I'm putting my money on the expertise here at XDA!
WMM is listed under the advanced settings of your router, it's not phone based but in your router. Disable it and return your other settings to normal and it should fix your problem.
Eric214 said:
WMM is listed under the advanced settings of your router, it's not phone based but in your router. Disable it and return your other settings to normal and it should fix your problem.
Click to expand...
Click to collapse
I'll have another look in the morning but earlier today I looked through every page of settings and didn't see anything that looked or sounded like this.
What section or function might you expect it to be found? What else might it be called?
Thanks.
Advanced settings in your router.
Basically, the 802.11n spec requires devices to support 802.11e (Quality of Service [QoS] enhancements for wireless LAN) in order to use HT (High Throughput) link rates, i.e. higher than 54 Mbps. (WMM is a subset of 802.11e that was created by the Wi-Fi Alliance as a stop-gap measure while 802.11e made its way slowly through the IEEE review process.)
The point is this is an issue for the GS4 as it's either firmware related or a Samsung issue they didn't realize they caused. Point being, if you have constant disconnects to your router, disabling WMM should make your connection "stick". At this point its what you may have to do until a firmware update for the router is released or Samsung releases an OTA update fix. Unless you're rolling 3+ devices at the same time streaming content you shouldn't have an issue running 54mbps. I stream full HD content to 2 devices at the same time with no lags or decompression issues at 54mbps.
As long as your phone has a static IP from the router there is no reason to set the DNS on the S4...the router does all the DNS routing for your devices. Hopefully that'll fix your DNS error issue.
Sent from my SCH-I545 using Tapatalk 2
OK - had another look at the Router settings, and found the WMM option in the QoS section. I somehow overlooked that yesterday. I'll try this out later today when I'm at home.
Eric214 - with respect to this WMM setting, I have a Panasonic SmartTV, and stream Netflix, Amazon Video, Vudu, etc. and can get the highest quality (1080p) through these. Is changing this setting going to impair throughput for this purpose?
chrishoyt2012 - after changing to Static IP, if I did nothing on the phone (that is, kept it at DHCP), it didn't fix the problem. I then selected Static IP on the phone, which necessitated inputting DNS. There were DNS server entries there by default, and these didn't work, so I manually changed them to my ISP's DNS that are used on my Desktop.
What should I be doing in this regard, other than what I have tried above?
Thanks!
Well, I disabled WMM Support, but nothing changed. It still failed to get an IP Address, same as I described in my original post.
No replies in the other forums either.
I'd really like to get this going - I'm also considering getting the S4, but this may cause some second thoughts...
I went into the Netgear Adapter's setup program, but couldn't fix the problem there either.
I tried different Channels, and a few other settings changes, but no joy.
There was a WMM setting there, but it was checked, and greyed out, so I couldn't try unchecking it even if I wanted to. I disabled WMM on the Router again, but this option remained unavailable on the Adapter's setup program.
I went into my Router, and deleted the IP address for the S4, to try and 'reset' it, but still no change. The S4 shows 'failed to acquire IP' every time.
Any other ideas?? I also tried my daughter's Razr HD, and it connected fine, just like the others. What is so different about the S4's WiFi connectivity??

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