I got my prime and love it, but need to exchange because of some light bleed and strange battery issues. Has anyone exchanged at best buy? How does that work?
Sent from my Transformer Prime TF201 using Tapatalk
You have 14 days from delivery to return you tablet, problem is that they don't have them in the retail stores, or at least not in NJ. Good luck finding one, they are also not available online.
,
Sent from my Transformer Prime TF201 using xda premium
I got mine exchanged no problem; as long as you're within 14 days of the arrival date there won't be any problems. I just walked in, showed the guy the few dead pixels I had, and then he refunded my card for it. They won't have em in stock though, so then they just order you another one from the website. Kinda sucks having to wait all over, bit it'll be worth having a fully functioning tab.
Ps: I was rooted before I exchanged so I backed up all my stuff using titanium to an sd card then unrooted and factory reseted. I'd definitely recommend that if you're rooted.
Sent via Tapatalk on my BAMFed out TBolt
This evening I called BB to return my tablet due to the no GPS and a slight bleeding on the too right of the tablet, the customer service rep told me that a replacement could not be shipped, and that it could be exchanged at a retail store. The problem is that there are none at the retail stores. So, how is it that the store will order you one on-line when they are not available on-line?
Has anyone here returned a Prime for a refund that was ordered online? I'm wondering if they give any trouble with refunding the shipping charges.
I returned my by calling customer service. They immediately shipped me a new one over the phone and told me to take my defective one to a store once the new one shows up.
The new one came in 2 days (this was during the last week of December). It was really painless and easy.
grneyez said:
This evening I called BB to return my tablet due to the no GPS and a slight bleeding on the too right of the tablet, the customer service rep told me that a replacement could not be shipped, and that it could be exchanged at a retail store. The problem is that there are none at the retail stores. So, how is it that the store will order you one on-line when they are not available on-line?
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I wouldn't be surprised if they are in route to the store. I purchased one on best buy for ship to store this past weekend and it had an estimated delivery of 1/14/12. Then I tried to order a second one the next day using the same method and they would not let me send it to the store. I could choose site to store but then every location showed as unavailable. I took this to mean that maybe they are already in route to the stores so they don't want you placing additional site to store orders. I am just guessing but it seems funny they allowed me to order one site to store and later I HAD to choose shipping to my house to get one even though site to store was still available to click.
unxconformed said:
I returned my by calling customer service. They immediately shipped me a new one over the phone and told me to take my defective one to a store once the new one shows up.
The new one came in 2 days (this was during the last week of December). It was really painless and easy.
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And yet I have had to get the public defender team on my side to get them to ship me one, and that was under duress.
It would be really nice if they had some consistency.
I returned my Prime to Best Buy after it went into a never-ending boot loop on day 15. I was concerned they would not accept the return after their stated 14-day return policy for tablets, but they did not challenge this at all after I described the problem.
The bad news is when I returned it to the Best Buy store the Prime was not available either in the store (or in any store in the state) nor for online ordering. They gave me a credit, and said I could reorder another one myself when they became available. <Heavy Sigh>
The good news is that the Office Depot site allowed me to order a Prime online (although it was initially showing as backordered). Lo and behold the next day the order was processed and I should have a Prime in 2 days. Just in time for ICS!
Let's hope the second (and not the third) Prime is the charm!
Just be aware that Office Depot does not allow returns on Tablets only exchanges.
Related
After over 6 hours on the phone with Samsung support (until 2:30 am on SAt.) I was told to take the device back(stock and unrooted) and exchange or get a refund. I called Staples and was assured that they had PLENTY in stock(their words) so I made the 45 minute drive (one way) and upon arriving at the store the cashier was very polite but said she must talk to Mgr. The mgr shows up and says "oh your bringing back another one,(with a huge smirk on his face) I said yes I had tried very hard to resolve the issues with support but could not. The mgr continued to smirk and look at me like "yeah right" He said he must call his district mgr he left and the cashier apologized for him saying"He should not have treated you like that. The mgr returned and still had the same smirk on his face. and said "what do you want to do?" I replied, I will try another one ( I had purchased one a week and a half ago and returned it for refund after 3 days.) He said just a moment and went to the store room and when he came back he said I can exchange it for one in an opened box, I replied NO WAY!!. He then said that they had 2 in the back and both were opened, I said what happend to the plenty I was told on the phone? I then asked for a refund and he whispered something to the girl and smirked again and left. The cashier then all of a sudden had all of this info about stock in the backroom etc. I firmly believe that they did not want to exchange the device and would rather refund and look for others to come in and buy their stock.(opened and unopened) The cashier apologized once again for the mgr's actions. I got the number for corporate and will call tomorrow. Upon reading the coupon it says coupon good only while supplies last. That could mean that all stores were only shipped a very few. I now have no coupon and no device. I had just returned the TF I had been trying and decided to stick with the Gtab and had purchased a Samsung keyboard for it at BB. Anyone else have problems with Staples?
I will not shop at Staples again after the way I was treated when my wife and I went to the store to buy my Samsung Tab, was treated very rudely by a manager, ended up driving 45min to BB the next day to buy my tab. Guess they didn't want my money!!
To make a long story short, website said in stock, went to store, young kid said oh yeah we have some in the back but I can't go back and get them. Asked to speak to a manager,she said it was too much work to get it out of the back and I should buy a Xoom because it has an sd card (funny huh?) I exchanged several intense sentences with the manager and left the store and will not ever go back in one. I pulled our business away from them on our business side as well. Doesn't hurt me any, I order from other places now.
While at BB purchasing the keyboard a man and his girl friend saw the keyboard and asked me how I liked the Gtab. I replied I really liked it but might have to return it for issues. He then stated that he was going to attempt to get BB to honor the coupon for the Gtab. I told him I had tried that at another BB and it was a no go. Well about 2 minutes later the mgr showed up and told him no problem. So perhaps there is a chance I can get the same BB to honor a coupon when I find one. I am going to return the keyboard as it would not function properly(called samsung support and they could not help me get it to be recognized by the Gtab. I will try to purchase the device with coupon.
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
lost2030 said:
Here's the coupon for $100 off if you need it
http://reg.e.staples.com/c/s/tagfrm...sherga%40gmail.com&AID=10422268&storeId=10001
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Click to collapse
Thanks!!! I also hit the thanks button !!!!!!
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
Raistlin1 said:
Maybe Staples has caught wind of people trying to return locked GT's to try and find unlocked ones, or at least that store did. Kinda like what I wanted to do but decided not to, not worth the hassle and gas with a perfectly fine GT.
I was going to keep trying to get BB to honor the coupon because I wanted the 32gb version, but my first attempt at my local BB failed. So I decided that was not worth the gas and hassle so yesterday I had the Ghost Armor screen protector put on, no returning now.
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was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
tenbeau said:
was not trying to get an unlocked one(would have been nice though) just one without a lot of issues. Samsung support after over 6 hours urged me to take it back for an exchange.
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I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
Raistlin1 said:
I am not questioning your motive or reason, I would do the same in your shoes. Just saying maybe they have had people doing that, I was about to do that, and he just did not believe you. Which is totaly wrong, he should smile and take the tablet back from you and give you a new one.
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Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
You could have exchanged it for an open box unit and then waited for some new ones to do another exchange later. Maybe one of the open box units was like new? The coupon is good until 7/30 so you can keep checking local stock.
And what was wrong with your tab? (just curious...)
tenbeau said:
Just got off phone with CS at Staples and what a waste of time. They acknowledge that the mgr was wrong in his actions but the item is out of stock and they have no idea when it will come back in stock again. When it does I must pay full price or whatever the going rate is at the time. They will not issue a rain check. Just checked and All of the stores in my area(within 50 miles) now show not available at store for the Gtab and the acer Iconia. What a ripoff. They just decided that the coupon (!00) was too good of a deal and just pulled it from the stores.
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Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
Vlad_z said:
And what was wrong with your tab? (just curious...)
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It had almost constant black screen freezes and youtube videos would not play without FC. Also constant Samsung apps FC. Also it refused to acknowledge the samsung keyboard I purchase for it. I tried all of the fixes mentioned in this forum and also spend over 6 hours with samsung support to no avail.
Interesting stories about Staples customer service. I bought a 16 GB Galaxy Tab from Staples on the first day of the coupon offer, and got an unopened, unlocked unit that I am very happy with.
But, before I said I wanted to buy one, the salesperson would not go to get one out of the back (so I could examine the specs on the box), which I found strange. And, once I said I wanted to buy, he pushed like crazy to get me to buy the protection plan ($230 on a $400 purchase!!), over and over again, which was very annoying.
I would have much preferred to buy at BB if I knew they would have honored the coupon, but I did end up with a well-performing Tab.
never had a problem with staples
Raistlin1 said:
Wow that is terrible, so sorry to hear that. Maybe try and bring coupon to BB and see if they will honor it, there have been some success stories of that happening. I think the coupon is good till the 30th, maybe you can get lucky at a BB. They should have given you the rain check since you were able to purchase it in the first place and you recevied one that was faulty.
If I were you I would try one of the open box items, maybe there is nothing wrong with one of them. If you still get the 14 day return policy you can test that one out and if something wrong finally return it or possibly exchange that one in 14 days when they may have more in stock?
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UPDATE: I ended up going to BB and was turned down by mgr and then later that day I found out a staples near BB had one in stock (acer iconia and Motorola xoom) upon arriving there it turned out one was display unit(acer iconia) and the price on the Xoom was 599 instead of 499.00.I decided against both of them. Stopped by BB on way home and was considering buying a TF at full price. Just for fun I asked the sales rep to help me and he replied he was busy and then got this other rep to help me. I asked him if he would honor the staple coupon and he said funny you should ask we just got an email from corporate(he showed it to me) and we are authorized to honor the coupon (just the devices listed in email) if the store nearest us has it in stock I knew the closest store did not so just said if you honor it I will buy the Gtab. He then asked me what color -size etc and I replied 16gb white and he pulled one out of the cage. I thought he would call the nearest Staples but he did not. He just rang it up and told the girl at the main counter it was done according to the email just received. When I got home and unboxed it I found that it was UNLOCKED!!!!! I am go grateful. To be able to get a good Grab in the color I preferred from the start and to find it unlocked is just Amazing. Keep trying BB if you have not picked up a tab with the 100.00 coupon yet.
Delete this post.
Is anybody here doing the in-store purchase over pre-order?
I checked the retailers in my area and they said they should be receiving the Transformer Primes by Monday night.
Oh I can't wait, I got enough to get the tablet and the dock keyboard.
Hmm, in which area and which retail store? Best Buy perhaps? I missed out on pre-order from other stores after Amazon cancelled mine from their backorder. This feels like one crazy scavenger hunt for Asus Transformer Prime... =/
I missed out on the pre-order as well so I'm gonna be trying to get one in store. I think my best bet is with best buy or gamestop. Except for every time I go into either store I get a new story of when they will have them... real PITA but I'm crossing my fingers for Monday or Tuesday!
Sent from my HTC Inspire 4G using Tapatalk
Took a trip to my local Best Buy. They aren't expecting shipment to store til next year. Manager of the store didn't even know when they will receive it next year. This is turning out to be one crazy scavenger hunt & can't figure out which source or person to believe. This has to be one of the worst launch for a gadget...
I actually called a local bestbuy yesterday to ask about the release, and they had no record of the Amethyst 32gb SKU in their system. I'll call again today and ask a bit more generally.
Now that my pre-order from BestBuy is on 'back order' I'm sure I'll be checking if any local stores have it in stock this week.
However, I am guessing this thing is going to be hard to find for quite some time.
Just went to my local bb store this morning in Ithaca NY and they had the 32 gb prime in stock with the keyboard dock. I purchased one and I am loving it!
I've been going to the local BB near me to check the availability of the Prime for about 3 weeks. On Saturday, I visited a BB to purchase a case for my daughter's cell phone. I Checked to see if they had the Prime. This particular store had just received their shipment. They only received 1 tablet. I immediately purchased it. Very happy so far.
jmzmanito said:
I've been going to the local BB near me to check the availability of the Prime for about 3 weeks. On Saturday, I visited a BB to purchase a case for my daughter's cell phone. I Checked to see if they had the Prime. This particular store had just received their shipment. They only received 1 tablet. I immediately purchased it. Very happy so far.
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Thats the shipment? 1? LOL AHAHAH!!!
What a joke, i wish i didn't love this thing lol
bobs01r6 said:
Just went to my local bb store this morning in Ithaca NY and they had the 32 gb prime in stock with the keyboard dock. I purchased one and I am loving it!
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Good to know i wonder if the one here in Binghamton NY has one...if not I'm driving up to Ithaca to get the dock lol. I know my store has one on display now.
Sent from my Transformer Prime TF201 using xda premium
I added one to my cart on their website and selected ship to store. I put in my zip code and it showed that a few of the stores had them in stock, but most were a sip to store option 3-5 days. So maybe if you tried that to see if any store near you has them in stock. If it claims it on the website, call the store and ensure that they do before going so you won't get your hopes up.
jb9217a said:
Good to know i wonder if the one here in Binghamton NY has one...if not I'm driving up to Ithaca to get the dock lol. I know my store has one on display now.
Sent from my Transformer Prime TF201 using xda premium
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I tried the vestal store on Saturday and they didnt have any, but will do ship to store and have it in a couple of days.
I just got mine at BB. Walked in to kill time and decided to ask because I saw the shelf tag. They just got 2 in their shipment and myself and another guy both asked about it at the same time lol.
Sent from my Galaxy Nexus using Tapatalk
So I called the BB in our area which shows the Prime in stock. The lady I talked to said they didn't have any, so I told her I saw online they had it. She finally admitted that they have it but are not allowed to sell it until Sunday the 29th because she says the Prime will be on their Sunday ad.
What if I just went there do you think they would sell it to me ?
I would go in and play dumb. Tell them that it shows it in stock in the store so you came in to buy it. It's easy for them to deny you on the phone, but in the store it's harder. If they try and deny you the buy, ask to speak to a manager. Also see if you can buy online and pick up in store. They would have to sell it to you that way as well.
doeboy711 said:
I would go in and play dumb. Tell them that it shows it in stock in the store so you came in to buy it. It's easy for them to deny you on the phone, but in the store it's harder. If they try and deny you the buy, ask to speak to a manager. Also see if you can buy online and pick up in store. They would have to sell it to you that way as well.
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Oh, and the lady also said if I ordered and did store pickup then the order would be cancelled because they are not allowed to sell it yet. Not sure how they can do that ... some guys in this thread have already purchased theirs in store just this week ...
I would ask to speak with the store manager at that point. It's a binding contract once you buy. If they cancelled it on me after I bought it online and drove to pick it up, I would want some kind of retribution, kinda like a restocking fee if I bought it and returned it because I no longer needed it.
ljc said:
Oh, and the lady also said if I ordered and did store pickup then the order would be cancelled because they are not allowed to sell it yet. Not sure how they can do that ... some guys in this thread have already purchased theirs in store just this week ...
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That is very strange. I did a search of the Best Buys in NYC and noticed that a few of them showed them in stock online. I spoke to the rep at the Chelsea store and they had just received a few of them in stock today and she put one on hold for me to pick up tonight.
Been checking BB online now since late late December. No BB store within 100 miles has had any. Just so happen to check the independent BB Mobility stores and they had one! After a 2 hour round trip, I finally have a Prime! Very nice so far. Very hesitant on the ICS update tho, looks like it can bring more heartache than joy.....
Ok, so this morning i found out one of the BB's near me had some in stock and the others are ship to store, so i bought one for store pick up. When i got there the guy told me that this morning they were informed that they are not allowed to sell it yet but since i was able to do so online they sold it to me anyway
I checked again BB's website just now and the ASUS prime now shows unavailable for all stores and the ship to store option gone ...
ljc said:
Ok, so this morning i found out one of the BB's near me had some in stock and the others are ship to store, so i bought one for store pick up. When i got there the guy told me that this morning they were informed that they are not allowed to sell it yet but since i was able to do so online they sold it to me anyway
I checked again BB's website just now and the ASUS prime now shows unavailable for all stores and the ship to store option gone ...
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Click to collapse
Interesting. Just checked the NYC stores and now they show IN STORE ONLY at some of the locations:
ljc said:
Ok, so this morning i found out one of the BB's near me had some in stock and the others are ship to store, so i bought one for store pick up. When i got there the guy told me that this morning they were informed that they are not allowed to sell it yet but since i was able to do so online they sold it to me anyway
I checked again BB's website just now and the ASUS prime now shows unavailable for all stores and the ship to store option gone ...
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Click to collapse
bigblue95z said:
Been checking BB online now since late late December. No BB store within 100 miles has had any. Just so happen to check the independent BB Mobility stores and they had one! After a 2 hour round trip, I finally have a Prime! Very nice so far. Very hesitant on the ICS update tho, looks like it can bring more heartache than joy.....
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Congrats to the both of you guys. Hopefully everything works great for you and enjoy your new TFP.
ljc said:
Oh, and the lady also said if I ordered and did store pickup then the order would be cancelled because they are not allowed to sell it yet. Not sure how they can do that ... some guys in this thread have already purchased theirs in store just this week ...
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Click to collapse
That sounds fishy....I can't imagine they would not sell it to you if you were there in person. Especially if you talked to a manager and made a big deal about it
Bought my first Prime from Gamestop in January, returned mostly because of light bleed, but also WiFi/GPS was horrible. Bought second Prime beginning of February, but it has WiFi/BT issues, so I'm going to return it also.
I've read so many positive reviews that I'm hoping my next Prime will be great, and looking forward to exchanging it... not just a refund.
BUT I CANNOT FIND PRIMES ANYWHERE LOCALLY!!
Given the fact that the Primes have an awesome less then 1% failure rate, why are they not on the shelves at retailers? Why are the retailers not sure when, or even if, they will get more stock?
Thanks in advance for your answer.
acidus. said:
Bought my first Prime from Gamestop in January, returned mostly because of light bleed, but also WiFi/GPS was horrible. Bought second Prime beginning of February, but it has WiFi/BT issues, so I'm going to return it also.
I've read so many positive reviews that I'm hoping my next Prime will be great, and looking forward to exchanging it... not just a refund.
BUT I CANNOT FIND PRIMES ANYWHERE LOCALLY!!
Given the fact that the Primes have an awesome less then 1% failure rate, why are they not on the shelves at retailers? Why are the retailers not sure when, or even if, they will get more stock?
Thanks in advance for your answer.
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I'm not Gary, but I sure am interested to know.
Best Buy couldn't even order me one. I was able to order mine from Tiger though and it should arrive tomorrow after being on backorder for a week.
Sent from my Incredible 2 using XDA App
if you want a prime go to nowinstock.net and resister and get notified when its in stock somewhere online
far and away the easiest way
Thanks knives. I thought that site was only for online vendors, who are moving whatever inventory that managed to get their way through the supply chain.
I had no idea that site provided local retail availability!!!
It is an interesting question though... Where are the primes? It seems as though availability is getting worse, not better. Has Asus decided the beta period is over, and is now switching to produce production models?
No joke... I sent mine back to Amazon after soft bricking, for a new replacement... ****, 64GB Primes are 4 -6 weeks out.
I hope they are doing some big time quality control improvement, and the new ones, when they do come out will be problem free.
Norway gave up...
krifos said:
The biggest online retailer in Norway has removed the TF201 from stock, only 2 weeks after release.
http://www.komplett.no/k/ki.aspx?sku=652778&cks=ASS&assoc=D17C9206-4ABF-4D73-94BE-9D52E5984D4D
They claim it is because that they don't know when they get more in stock so they don't want to fill in more orders.
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acidus. said:
Thanks knives. I thought that site was only for online vendors, who are moving whatever inventory that managed to get their way through the supply chain.
I had no idea that site provided local retail availability!!!
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no idea why anyone would want to buy it locally, unless you like wasting time and money. no tax with amazon and the easiest return system ever.
i order with amazon prime and get it the next day for 3.99...truly amazing service
If you go to Staples website and search for Asus transformer prime, you won't get results. The only way to find the tablet is to use google and search for staples asus transformer prime. I think that Staples is gearing up to stop selling the device completely.
Couple that with my 2 local staples returning all of their stock to the warehouse and I'm starting to think that asus is going to slowly stop selling the prime. Would make sense with all of the issues it has.
It makes business sense to stop selling the device and get out the new units with "improved wireless" ASAP so they can stop eating all the costs of having to deal with their mistake on the TF201.
knives of ice said:
no idea why anyone would want to buy it locally, unless you like wasting time and money. no tax with amazon and the easiest return system ever.
i order with amazon prime and get it the next day for 3.99...truly amazing service
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Seems I was a bit premature giving thanks to Knives. (By the way, I'm an Amazon Prime member)
NowInStock.net only shows online retailers. Given enough margin, online retailers will sell anything.
What is strange is every local retailer that carried the Prime is now telling me the same story:
They've heard of problems with the Prime
They've had a lot of returns of the Prime
They have no estimate of when, or if, they will get new stock
Not just one, but all of them: BestBuy, HHGRegg, GameStop and even Staples!
Since Gary has confirmed the Prime has less than 1% failure rate, which is AWESOME, it just seems strange that no local retailers are expecting new stock. If these things are flying off the shelves, why don't any retailers have them or at least an ETA?
The TFP is exactly what I want. For me, higher resolution "2048xwhatever" is just too small on a 10" display, plus it will be slower.
Even Apple products are not this constrained after two months, where people camp out and wait for them.
Its been two months, and retailers are saying due to problems we're not sure when we'll get more?
Ofcourse, there is always the extermely remote possibility that Gary is not telling us the truth. That retailers have suffered from such a high return rate, they have decided not to carry that SKU anymore.
Which I'm sure is not the case. I'm sure Gary will post here tomorrow and clear things up.
Swiftks said:
No joke... I sent mine back to Amazon after soft bricking, for a new replacement... ****, 64GB Primes are 4 -6 weeks out.
I hope they are doing some big time quality control improvement, and the new ones, when they do come out will be problem free.
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@Swift, howdy , I see your located in C-Stat. I actually called the BB here in C-Stat today to see if there were any Primes available after returning my 2nd one last weekend. The rep told me they could have 2 avail by tomorrow and to call in the morning. Just a heads up if your looking bro.
Also guys, I called the BB in my hometown and on 2 different occasions they told me they were waiting on the "new batch" of primes b/c of all the problems they have been having with them. No info as to when this "new batch" is hitting stores though.
xIC-MACIx said:
@Swift, howdy , I see your located in C-Stat. I actually called the BB here in C-Stat today to see if there were any Primes available after returning my 2nd one last weekend. The rep told me they could have 2 avail by tomorrow and to call in the morning. Just a heads up if your looking bro.
Also guys, I called the BB in my hometown and on 2 different occasions they told me they were waiting on the "new batch" of primes b/c of all the problems they have been having with them. No info as to when this "new batch" is hitting stores though.
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HOWDY!
Thanks, but I'm replacing my 64GB Grey, which as far as I know BB doesn't carry. Besides, I'm getting a full replacement from Amazon... whenever they get some again.
With the law suit happening (and probably winning), it'd be smart for Asus not to ship any new primes.
maretus said:
If you go to Staples website and search for Asus transformer prime, you won't get results. The only way to find the tablet is to use google and search for staples asus transformer prime. I think that Staples is gearing up to stop selling the device completely.
Couple that with my 2 local staples returning all of their stock to the warehouse and I'm starting to think that asus is going to slowly stop selling the prime. Would make sense with all of the issues it has.
It makes business sense to stop selling the device and get out the new units with "improved wireless" ASAP so they can stop eating all the costs of having to deal with their mistake on the TF201.
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BINGO! Exactly what i did. I was like WTH cant i find it on their site. Light bulb went off & i used google & it came up. Did a store check and what do you know..... 2 stores locally just got a stock. I grabbed my jacket, & GF and ran! LOL. Actually the guy held it for me.
Oh also when i returned my original to BB the lady said they were not selling them anymore because of the high return rate.
knives of ice said:
no idea why anyone would want to buy it locally, unless you like wasting time and money. no tax with amazon and the easiest return system ever.
i order with amazon prime and get it the next day for 3.99...truly amazing service
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I'm an Amazon Prime member too.
I guess you missed the seperate paragraph, which was in ALL CAPS, that said:
"BUT I CANNOT FIND PRIMES ANYWHERE LOCALLY!!"
Some people don't mind spending a little extra money and time, to buy something locally. But since you have no idea why that would happen, its not valid. Guessing you have no use for GPS or BT also.
Vcolassi said:
BINGO! Exactly what i did. I was like WTH cant i find it on their site. Light bulb went off & i used google & it came up. Did a store check and what do you know..... 2 stores locally just got a stock. I grabbed my jacket, & GF and ran! LOL. Actually the guy held it for me.
Oh also when i returned my original to BB the lady said they were not selling them anymore because of the high return rate.
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I Googled Staples and TF201 and found it on their site. Checked local availability a couple days ago, and there were a couple stores with stock. Returning my Prime tomorrow. Re-checked Staples, no local availability. Plus if you check their main site, they don't even acknowledge TF201 as an item.
Must be because its so poplular, they don't want to sell it.
We can't help but feel that we're being lied to by Asus. These things are f'd up and being sent back as fast as they can ship them. Very disappointed in Asus for this massive f'up. 1% failure rate my a$$. I was totally ready to accept a unit w non functioning GPS (as I won't use it), but screen bleed out the a$$! no. And still a locked bootloader!
NastroGlide said:
We can't help but feel that we're being lied to by Asus. These things are f'd up and being sent back as fast as they can ship them. Very disappointed in Asus for this massive f'up. 1% failure rate my a$$. I was totally ready to accept a unit w non functioning GPS (as I won't use it), but screen bleed out the a$$! no. And still a locked bootloader!
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I know how you feel (except I would use the GPS). But I'm sure local retailers are wrong, and a boat-load of fully functional TFP's are on their way to retailers.
I bet the retailers got caught up in reading XDA posts and didn't pay attention to their actual return rates, which are less than 1%, like Gary said.
Seriously looking forward to Gary's reply. I know he has a couple PM's, but with less than 1% defects, spending 30 seconds addressing this thread will clear things up for a lot of existing and potential customers.
NCIX in Canada shows >53 in stock of 32 and 64 gb versions. I bought one there last month and it was such a hassle returning. I had to demonstrate all issues to the service guy and he was very reluctant to take it back until he got the ok from ASUS. I won't be buying my next tablet from them. Their return policy is horrible.
I am awaiting confirmation on this forum that a new batch is on its way.
West coast.
I'm looking to buy the new transformer prime and couldn't find them any where at the local stores, Bestbuy, Brandsmart, etc...What's going on? They're out of stock everywhere. where did you get yours?
silkshocker said:
I'm looking to buy the new transformer prime and couldn't find them any where at the local stores, Bestbuy, Brandsmart, etc...What's going on? They're out of stock everywhere. where did you get yours?
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They should have been readily available in your local stores since January, but for some reason Asus have been only producing a few here and there so your best bet is online here is a link you can go to what online store has the prime available at the moment:
http://www.nowinstock.net/computers/tablets/asus/transformerprime/
Remember always verify first about their return window, so incase you buy a substandard prime you can easily get an exchange or get your money back with ease.
check Gamestop stores. the ones that carry tablets. I know the brick n mortar store in my area has them in stock now. I called the other day looking for a keyboard dock. they said no docks but plenty of the actual tablet.
The nowinstock link will def. help you find one, that's how I got mines
I got mine at a local Best Buy. Every local store - of every possible chain - reported them as out of stock when I checked online. I listened to some advice my wife gave me....i called and checked. I was lucky enough to get them to hold the last one they had in stock for me.
Just got about 1000 in Dixon's Retail in the UK. Only the second delivery since launch. I think they are slowly coming out.
Amazon.com
I had the same problem but wasn't going to spend almost $100 extra by going through amazon. I waited for the price to go back to retail for over a month but no dice. Finally I checked out an old faithful; Newegg had mine to me (Tallahassee, Florida) in a couple days. No tax. Perfect Prime. Amazon was great for my accessories.
cyberjob000 said:
I had the same problem but wasn't going to spend almost $100 extra by going through amazon. I waited for the price to go back to retail for over a month but no dice. Finally I checked out an old faithful; Newegg had mine to me (Tallahassee, Florida) in a couple days. No tax. Perfect Prime. Amazon was great for my accessories.
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I got mine from Amazon for 500. You finding them for 400?
I got mine from a best buy mobile
I got mine from Amazon, but have seen them on display at my local Staples. not sure if they actually had any in stock though.
Just ordered mine from gamestop online - they have them in stock
Best Buy was my retailer of choice because I had a faulty Xoom still under their extended warranty. I had a couple months till expiration so I waited, hoping Asus' production would mature and supply increase, which didn't really happen as well as I expected.
If you choose Best Buy, use their app too. Search at least daily for TF201 and then click to show the locations they have it in stock. That and nowinstock.net worked for me. Call BB to verify they actually have it and reserve it if they do.
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