So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
Click to expand...
Click to collapse
If you bought it from Verizon and not second hand, then you have 1 year warranty. I suggest you call Verizon's customer service and speak with them and get a replacement sent. I've done this multiple times with just about every phone I've had. 1800-922-0804 is what I dial. to get to them, press 0, then press 0 again, and it will ask for your account password, then a rep will get on the phone.
best of luck.
If the phone is older than 30 days, or maybe it's 14 now with Verizon, they give you a refurbished phone, if you are over that period and went to the store I'm pretty positives all they would do is order you the replacement refurb phone. 30+ miles each way is a hike, save the gas money
remmy5r said:
So I am on my second battery right now. The first one just decided it shouldnt turn on. I could plug the charger in and the notification light wouldnt turn on, pull the battery and it would. Well, now my second battery is doing the samething. I had left it on the charger while I was outside doing stuff, came in in the afternoon, dead phone. Pulled and replaced battery a few times, phone still wouldnt turn on. Then I plugged in the charger and no notification light would come on. So I finally pulled the battery and with the battery out I plugged in the charger and then the notification light would come on. What the hell is going on here?
Anyone else have these problems? Now I have to drive 30+ miles one way to my nearest Verizon store to replace this damn thing and I am not happy about this one bit. Anyone on here have any suggestions for me?
Click to expand...
Click to collapse
Just had my Rezound battery die last night. It was freezing outside and my battery was at 1%. The screen just went blank. When I got home, plugged in the charger. The notification led came on for 3 seconds then went back off again. Tried several chargers I had and pulling the battery and plugging it in.
Weird.
Verizon has the 14 day return/exchange policy now. I was at 12 days so I just went in and they replaced the battery with a brand new one from a Rezound box. I assume they will send that unit back RMA. My phone works now.
You're not the only person having battery death issues. Not sure why this is a problem on the Rezound. I recently purchased an extended battery ironically. It will be arriving tomorrow.
Here's to hoping that it won't die. I should buy some spares just in case. Make sure you call customer service and report the issue. It is tracked.
I was also having an issue charging from a dead battery (would charge just fine otherwise). The charging indicator would not stay lit, but after giving it 10 minutes or so, repeated attempts to power on would eventually work and then it would charge normally.
Had this happen several times and then reflashed the stock image. Seems to be working as it should now. However, when I got my phone it had a dead battery it wouldn't charge. So we'll see what happens.
Note: was running Senseless 1.0 and de-bloated. Stock rom kernel. If it matters....I probably didn't get a clean install when doing it all.
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
nosympathy said:
Rezound has a known issue that if the battery dies to far you'll need something else to charge the battery. Some people have used their old thunderbolts to give it a pre charge, buy the stand alone charger from Verizon. Or just don't let your phone discharge tthat far.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Good to know - is that all or most Rezounds? Because I wonder if I should swap mine while I still can.
Like I said, I was having that issue and after flashing the stock RUU (updated one, .6) my phone is charging a dead battery just fine (2 for 2 so far, fingers crossed).
Actually brand new in the store mine had a dead battery and it would not charge, so they gave me a new battery. Perhaps there was a fix in that updated RUU. It's just a suggestion - after I confirm this works consistently I'll see what happens with some other roms.
Alternatively, it's also possible the stock RUU doesn't let you drain the battery as far as the roms do. I was able to power back on several times until it finally wouldn't (and no led flashing at that point), but now it charges from there.
Yea, I woke up one morning and my phone was deader than a door nail. Popped on the charger and no notification light, called Verizon to whine and prepared to stop by the store to get a replacment battery. However just for kicks I plug the phone back on the charger (ok my laptop) and after 1/2 hour the notification light popped back on and the battery started to charge. Now Prior I was having a high rate of discharged getting about 2 hours of use and 5 on standby (airplane on, WiFi and Data off) and still having the high rate of discharge. I started to investigate why the phone was getting hot and discharging so fast. Now I couldn't fine the culprit (I think WIFI was the cause) but I just did a factory reset, reloaded my rom and kernal and poof, everything return to normal including much longer discharge rates and I'm much happier now (Adult Beverages and household chemicals indigestation).
If you go to HTC's website it actually has a faq on this. Their response goes pretty much like this. If you drain your battery till the phone shuts off, plug your phone in. It will flash the notification light then there will be no charging light. The light could take 20 minutes or more to turn on. I also had this problem like you guys but just put it on charge over night and it will be fine. Just don't kill it to 0 anymore.
Found the Quote: My phone won’t power on. What can I do? close
If your phone will not power on, your battery may be drained or not seated correctly.
Tips:
If the battery is completely dead, the phone will need to charge for a few minutes and then should power on once this happens. When plugging the phone into the charging, the notification light may not light up immediately as the battery is completely dead. Let it charge for about 20 minutes before trying to power on.
Make sure you are using the AC charger that was supplied with your phone
Sent from my Rezound using xda premium
battery discharges while plugged in and using it
ok, so this happened with the stock rom, and two other roms i had.
What would happen is if you plug the phone in, and use it, you would expect it to charge while you are using it. It did on my dinc. it actually discharges while you use it and it is plugged into the supplied charger.
This is not a good thing. I am wondering if anyone else is having a similar experience.
One interesting side note.
I installed rezrom recently, and after the initial install i didn't experience this problem and got a 24 hour charge out of the battery. Now on my second charge only lasted 7 hours, and i get that drain while plugged in again.
Are you using the stock charger or a different one? You might not be charging at 1amp.
Sent from my ADR6425LVW using xda premium
I am using the stock charger. I have two actually, one from my dinc, which also supply 1 amp of power
That's really crappy and definitely an issue they need to address. My Rezound sucks on the battery like a wine-o on a Friday night, but it's never gotten to the point of blacking out.
I am just interested to know if anyone else is experiencing this issue of it being plugged in and not charging when u surf the net, but actually discharges.
The whole issue of it not powering up for 15 minutes after it dies is a bunch of crap too. my dinc does not do this, and god forbid that my phone dies in an emergency situation and i need to get a hold of someone fast!
oh i forgot to add that i called VZW and complained about this, and they going to send a new battery. Something tells me this won't resolve this issue though
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
UgXvibe said:
I have the official HTC 2750 battery and Its been good except 2 mornings I woke up to an unresponsive phone with no charge notification after plugging it in.. Pulling the battery and reinstalling let me start the phone up. I have had this phone/battery combo for 2 weeks.. should I try to get a replacement battery or is this normal. There have been two different answers here and I want to do the right thing here...
Sent from my Xoom using xda premium
Click to expand...
Click to collapse
So you are saying the phone died, then refused to charge on the extended battery?
carm01 said:
So you are saying the phone died, then refused to charge on the extended battery?
Click to expand...
Click to collapse
Yes, exactly. Not sure if it was entirely discharged. I'll leave it off the charger tonight and see if it does it again by morning. I'll let you know battery % once I get it booted.
Sent from my ADR6425LVW using xda premium
From the beginning, phone was on charger, charging then came back later (phone still on charger) no led, nothing, phone wouldnt turn on.
Related
My Rezound is broken
I unlocked and de-sensed it, but that was when the unlock first came out and it's been working fine since, so I don't thing that's the problem.
The phone won't come on, and when I plug it in the charge light doesn't even come on. If I leave it plugged in, then take the battery out and put it back in the charge light comes on for a few seconds, then turns off.
I was at a new years party the night before and I may have laid down on top of it while it was in my pocket, but the water sensors are fine, and I don't remember it ever getting wet.
I notice there are a lot of connections between the phone and the back cover. Is it possible that something could be bent and these connections aren't being made, so the phone refuses to do anything? I tried putting wires across them where they would normally be connected, but it didn't seem to help.
So what do you guys think? Is there something else I can try? I guess if it's totally broken then they can't tell that it's unlocked, so I could try getting a replacement :/
First off, I wouldn't have put any wire across any of the antenna leads like that. Second, if the phone is not coming on with the cover off then you may have another problem. The phone should turn on without the cover. You just wouldn't have signal.
My opinion, try another batter if you know anyone who has one. Or maybe go to your VZW store and see if they will let you use one of theirs. If the battery/phone is too hot the LED will blink orange, once it is cool enough, or full enough to turn on/charge again it will become solid. The fact you get an indication when there is no battery leads me to believe there may be a problem with the battery itself.
with the phone off, pull the battery for several minutes. Then put it back in and plug it in to the charger. Do not try and turn the phone on. If the charge light comes on and stays on, just let it charge for a few hours until it turns green.
I've read of rezounds dying from the battery going completely out. Screws it up somehow. Verizon also has thunderbolt external chargers for 5 bucks. You could use that to charge the battery (it fits), then try and turn it on. If it still won't turn on after charging, put the battery in and try and boot into the bootloader menu (power on and vol down at the same time), from there you can restore your nandroid or flash another ROM if it will boot to it.
I tried leaving the battery out for a few minutes, and then for the rest of the day. No dice in either case. I'll try to get an external charger tomorrow :/
Thanks for the ideas, I'll let you know how it goes.
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
flie4wtguy said:
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
Click to expand...
Click to collapse
Yeah, it still works just fine. I turned it off just now and then plugged it in to check and the charging light came on immediately.
Maybe the battery is faulty or you got a thunderbolt battery by mistake and the phone is confused? Otherwise I have no clue why that would happen :/
I have them same problem. My phone is completely dead, won't turn on and a orange light comes on for 3 seconds and goes away and nothing happens. What do I need to do?
Sounds like your battery died. Pull the battery and let it sit for a few, then try to boot it back up and plug it in immediately.
I was reading a thread about this last night on RootzWiki. Dude did a lot of testing, came to find out it was ClockWorkMOD keeping a completely dead battery from charging at all. Is that the recovery you have? If so, I would put AmonRa on, try that.
Agreed, almost definitely a dead battery. You can try this:
1) Take out the battery and put it back in
2) Hold down power and volume down to enter the bootloader
3) Immediately plug the phone in and leave it there for 10 minutes or so
4) Reboot the phone now that you have enough power to make it through booting
This should work as long as your battery is completely dead.
My suggestion for the future though is to buy an external charger and a second battery. That's what I did, and now any time I accidentally let my battery die I just swap it out and I'm good to go at 100% while the other one recharges. Also an external charger is the easiest way to fix this if your battery is too dead for the above method.
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
Also, remember that if you are using Clockwork Recovery for some reason that makes the phone not charge when its powered down. I had the similar issue where i couldnt get it to charge or come on at all, i put in a battery from my TBolt and it turned right on, switched Recovery to Amon Ra (Blue one, not the Red one) and from there it charged no problem!
worked...
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Click to expand...
Click to collapse
this worked for me! thank you!! also to come to think of it, the problem happened after installing clockworkmod recovery. so there certainly seems to be a connection
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
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Click to collapse
This absolutely helped me! I'm really liking this Rezound I picked up but the damn thing is also just very temperamental in general. Still a fantastic underrated device overall though.
My wifes d2g did that once. I ended up taking an old charger, stripping the ends off and taping it to the contacts on the battery for 30 minutes. It charged it up and after that it would charge thru the phone again. A lot cheaper than a new battery.
Sent from my ADR6425LVW using xda app-developers app
So the past two nights iv let my rezound battery go dead. The problem is it wont charge a dead battery. It charges if there is some battery and its on but when it is dead it is dead. The fix was I had to put the rezound battery in my tbolt to get a little bit of juice.
Any ideas or similar problems? I am unlocked with the htc unlock tool and running nils business sense?
Could it be a rom bug?
Don't let your battery die. It's bad for it anyway.
Sent from the Rez Beast
Once the battery is dead what does the LED on the phone do? If it blinks for a while it is either too hot or too dead to turn on, but it can still charge eventually. If the LED is not coming on at all I would pull the battery out and connect the charger with no battery and see if the LED comes on. If still no luck, get a new charger.
Blinks then Charges
I had the battery die on me once (on a prior battery and prior rezound). The phone will blink orange for a WHILE (I tried 3 different chargers not knowing what it was), but eventually started to charging. I think patience is needed. If, after 15 minutes, you still aren't charging, then that's something (but longer if the phone was also hot).
If I hit he power button with or without the battery in the led will light for a short time. I had it plugged in all night and no charge. I used two different plugs.
As for not letting it die. I know its not ideal but I couldn't help it.
jdmba said:
I had the battery die on me once (on a prior battery and prior rezound). The phone will blink orange for a WHILE (I tried 3 different chargers not knowing what it was), but eventually started to charging. I think patience is needed. If, after 15 minutes, you still aren't charging, then that's something (but longer if the phone was also hot).
Click to expand...
Click to collapse
+1. Same thing here.
KORM via the beast known as the Rezound.
I let my phone die completely once. I freaked out that my phone wasn't charging. I went onto HTC's site and it said that it could take 20 or more for the led to turn on while charging if the phone was completely dead. Just plug it in and be patient. It will charge and the led will eventually turn on.
Sent from my Vigor using xda premium
I had this problem too, and am a little concerned I have a defective phone
So I had this issue happen this weekend. My daughter was using the phone when it died. Couldn't get it restarted. (I am unlocked via HTC, stock ROM with bloat removed. Phone is a week old.)
After messing with it using the factory charger/cable and other chargers/cable combinations I got nothing. Light would only intermittently come on for a second or two then go back off.
I charged it over night with the factory charger/cable. Didn't work the next day. Charged it all day and night with my old charger/cable that I know works. Didn't work.
Tried multiple variations of taking out the Battery/Sim/SD card and using the plug-in chargers & CPU USB variations with no success.
Luckily, I had ordered a new spare battery and it came in the mail before I returned the phone. Plugged it and it started up fine.
But my concern is that my phone is not properly charging. I have also had other similar charging/battery life issues that raise concern.
As far as not letting it die, **** happens and phones die, if this is a reoccurring problem, that in my mind is pretty unacceptable. A phone should charge when its plugged in no matter what. I may end up returning it to see If just got a defective phone/battery.
My phone will turn on then off and im starting to think it has something to do with the battery. But when it started it was in tue yelllow on the status bar, now i have it charging without being turned on and the indicator light is on but hopping mine will fire up soon. This all just happened to me within the last two hours lol, already called verizon to get a replacement but still going down there tomorrow.
Sent from my SCH-I800 using xda premium
DLink888 said:
So I had this issue happen this weekend. My daughter was using the phone when it died. Couldn't get it restarted. (I am unlocked via HTC, stock ROM with bloat removed. Phone is a week old.)
After messing with it using the factory charger/cable and other chargers/cable combinations I got nothing. Light would only intermittently come on for a second or two then go back off.
I charged it over night with the factory charger/cable. Didn't work the next day. Charged it all day and night with my old charger/cable that I know works. Didn't work.
Tried multiple variations of taking out the Battery/Sim/SD card and using the plug-in chargers & CPU USB variations with no success.
Luckily, I had ordered a new spare battery and it came in the mail before I returned the phone. Plugged it and it started up fine.
But my concern is that my phone is not properly charging. I have also had other similar charging/battery life issues that raise concern.
As far as not letting it die, **** happens and phones die, if this is a reoccurring problem, that in my mind is pretty unacceptable. A phone should charge when its plugged in no matter what. I may end up returning it to see If just got a defective phone/battery.
Click to expand...
Click to collapse
As far as not letting it die, **** happens and phones die.
--I agree, but once it gets down to 5%, why not just turn it off knowing the problems people are having so wide spread now.
Under the exact same conditions I have had the same problem with a warm battery reboot. It seems to occur when you are talking on the phone and let it die. Once it dies the phone will not reboot. My wife has the exact same phone. When I put her battery in my phone the phone works fine. My wife’s phone dies every night and she simply plugs it in the wall and it charges no problem. Again the conditions seem to be related to the battery dying while it is hot. If the battery dies while the phone is cool and not used then it seems to reboot no problem. I will go to Verizon tomorrow to look for a fix. I will let you know what happens.
I'm also having this problem but i can return my phone because i unlock it or can i return it ?
Check and see if your battery is 3.7 or 3.8v . I wonder if it is related to the charging issue with the 3.8v battery some people seem to be having.
mjh68 said:
Check and see if your battery is 3.7 or 3.8v . I wonder if it is related to the charging issue with the 3.8v battery some people seem to be having.
Click to expand...
Click to collapse
it's a 3.8v what do you recommend i do ?
I had this happen, and here is what worked:
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
I got an immediate orange LED and after a little while I was able to run the phone back on.
gsgleason said:
I had this happen, and here is what worked:
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
I got an immediate orange LED and after a little while I was able to run the phone back on.
Click to expand...
Click to collapse
I had the same issue with my OG Droid. Would kill the battery and it would stay dead, even after a whole night of charging. The above method seemed to work for me.
I make 100% sure mine never goes totally dead after an experience I had with my Droid Charge.
I accidentally let it die completely (I fell asleep when it was almost dead & it ran all night). The next morning it was off, I put in a fully charged battery & it fired right up but started FCing like crazy. Every single thing I clicked on force closed immediately, I had never seen anything like it.
I was running a custom ROM & kernel & had done a nandroid BU the day before. I restored the BU & the phone ran perfectly again, but that scared me enough that I made darn sure it never happened again LOL........
gsgleason said:
I had this happen, and here is what worked:
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
I got an immediate orange LED and after a little while I was able to run the phone back on.
Click to expand...
Click to collapse
That didn't work for me i just won't let it run down i guess.
Holy ****!!! I think I may have found the fix! I have had the same exact problem as everyone in here. It seems to happen once I root. My Rezound would die completely, then after plugging it in, the light would come on for 5 seconds or less then shut off. I plugged it into my computer and Windows makes the USB Connected sound, so I figured something is happening.
I went into my command prompt and *adb devices*. It showed my device, but says in recovery mode. I then *adb reboot bootloader* and the bastard rebooted into bootloader! From there, I chose "REBOOT" and it fired right back up! Anyone who is having this problem, please try this and let me know if it works for you!
***UPDATE***
It appears when the battery dies all the way and then doesn't charge, the phone is automatically going into recovery mode even though nothing shows on the screen. I had my SIM card out when I tried this the first time, then when putting my SIM back in, it started doing the same thing. But again, it was going directly into recovery mode. This time, I tried a simple *adb reboot* and BAM! I'm back up and running! Again, let me know if this works for you, or if you need help doing this, let me know.
thehomebiscuit said:
Holy ****!!! I think I may have found the fix! I have had the same exact problem as everyone in here. It seems to happen once I root. My Rezound would die completely, then after plugging it in, the light would come on for 5 seconds or less then shut off. I plugged it into my computer and Windows makes the USB Connected sound, so I figured something is happening.
I went into my command prompt and *adb devices*. It showed my device, but says in recovery mode. I then *adb reboot bootloader* and the bastard rebooted into bootloader! From there, I chose "REBOOT" and it fired right back up! Anyone who is having this problem, please try this and let me know if it works for you!
***UPDATE***
It appears when the battery dies all the way and then doesn't charge, the phone is automatically going into recovery mode even though nothing shows on the screen. I had my SIM card out when I tried this the first time, then when putting my SIM back in, it started doing the same thing. But again, it was going directly into recovery mode. This time, I tried a simple *adb reboot* and BAM! I'm back up and running! Again, let me know if this works for you, or if you need help doing this, let me know.
Click to expand...
Click to collapse
Yes... HTC phones never charge "powered off" When you turn it off and then put it on the charger, it is actually entering/booting a special screen off recovery mode during charging.
CWM recovery on the rezound has trouble charging a completely dead battery.
Use Amon RA recovery.
If this device has gets completely drained, it is painful to recover. You will have to try possibly 100 times various chargers, removing the battery etc.
The screen stayed black with an occasional light, but wouldn't power on at all.
It finally worked but you really have to be tenacious.
2 batteries 1 smirk.
edit--
i'd still be messed in this case, unless one also had the standalone charger...
now i'm terrified of letting the battery drain!
Knock on wood...but I've never had this problem.
Sent from my ADR6425LVW using xda premium
u just have to let the led blinking light turn solid then give it a go and it should be good to go
Yeah I never had this problem and my phone has died several times. I just let the blinking light go solid and turn it back on. I did notice that my old LG chargers are a bit finicky with this phone though.
i though this happened to mine too. my phone died, i plugged my charger in but nothing happened. eventually the orange light came on, it just takes a while.
Thank you for something we already have threads on...search is your best friend...
Sent from my ADR6425LVW using XDA App
I have a standalone charger but it only charges to 97%. I hope it's not messing up my batteries.
Sent from my HTC Rezound
Just let it sit on the charger for a few minutes.
The light will blink for a while, but it will still charge. If after 10 minutes the LED is still blinking, unplug the charger and plug it back in.
Run mine dead at least once a week. Which should be common practice. Never a problem. You should definitely let it charge a while before expecting it to fire back up.
nosympathy said:
Thank you for something we already have threads on...search is your best friend...
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Don't be "that guy".
I exchanged my one-week-old phone yesterday because of this: my phone went dead overnight, so I plugged it in in the morning and got nothing (no lights or anything). I left it charging for about 20 minutes while I got ready for work and still got nothing. When I got to work, I stuck it on the charger again for about 3 hours, and still got nothing. I went to the nearest Verizon store to see what they could do about it, and they didn't even look at the phone, just replaced it.
Works for me, I guess.
Have had this happen twice now (with oem batteries). My problem was though, left them on the charger all day, then they wouldnt turn on or do anything.
sometimes i wonder if the people who said their phones never came back on, actually just freaked because it didn't turn RIGHT back on and frantically started plugging it into tons of chargers thinking all sorts of things could be wrong, when really nothing was.
I have never had a phone NOT come back on, and this is with 2 years of HTC phones (at least 2 dozen phones when you consider all the replacements for various things here and there) and not a single one has failed to charge back up.
not saying anyone is lying, but when something happens that were unfamiliar with, its easy to start getting freaked out.
Think about it, would a manufacturer make a device that has a high tendency to fully discharge, "break" should it actually discharge? Sounds a bit silly...
Ran mine sead before and recharged no problem. You just have to plug it in and wait. It's not gonna turn on immediately. Let it charge.
lithium630 said:
Don't be "that guy".
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Someone has to be that Guy...we don't need 30 threads on the same topic cause people are to lazy to see if someone figuired something out before them.
Sent from my ADR6425LVW using XDA App
nosympathy said:
Someone has to be that Guy...we don't need 30 threads on the same topic cause people are to lazy to see if someone figuired something out before them.
Sent from my ADR6425LVW using XDA App
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In almost every thread on here, someone has to complain and tell the OP to search. There are thousands of threads to go through. Even after narrowing it down with a search they could still miss the answer to their question.
No, this is a problem I've had as well, twice in fact.
The first time my battery ran down from 99% to dead because I was unaware that it lost and was searching for a signal. I couldn't get it to turn on after hours and hours of charging. I finally took it into a Verizon store, and they used a different charger to get it turned back on.
It happened again last night. I was downloading something, the signal was lost, and the battery died prematurely. I used the stock charger to charge it overnight, but when I woke up this morning, the phone refused to turn on. I charged it with my HP Touchpad charger, and it came on about five minutes later.
The stock charger failed to revive the battery BOTH times.
So my solutions are, 1. don't let the battery die. But things happen and sometimes it's unavoidable. 2. If the battery dies and you can't get it charged after hours, try using a compatible charging cord from a different device to get it moving.
Things that are unavoidable happen, but I make darn sure my battery never dies 100% after something that happened with my Droid Charge.
It was custom ROMed and all tweaked out etc and I fell asleep one night when it only had about 10% left. It ran all night and was off in the morning.
When I plugged It in and started it up, every single app started force closing on me. This had never happened before and it was so bad the thing was totally unusable.
Luckily, I had made a nandroid BU the day before and restoring it fixed it.
No idea how true this is, but I've read a few other posts with people having this issue and they found that if you pop the back, pop the battery, plug in, insert battery and replace back. Then you let it sit for 20 or so minutes and it should start up again. Love to know if this resolves the issue for those having it though.
Sorry if this has been already posted but I kinda need to express my anger. lol
So my rooted Rezound's battery (running CleanROM 2.3) died today while i was working. So being the dude I am I put it on the charger. It's been on a charger for the past 30ish minutes and it still wont turn on or give me any type of led indicator telling me that the phone is being charged.
Before you say "try a different charger or cable" I have, multiple times.
[/RANT]
Advise?
The phone won't charge a that's completely dead right away. Leave it plugged in longer.
sent from my newly unlocked Rezound
Giggles 312 said:
Sorry if this has been already posted but I kinda need to express my anger. lol
So my rooted Rezound's battery (running CleanROM 2.3) died today while i was working. So being the dude I am I put it on the charger. It's been on a charger for the past 30ish minutes and it still wont turn on or give me any type of led indicator telling me that the phone is being charged.
Before you say "try a different charger or cable" I have, multiple times.
[/RANT]
Advise?
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There are many threads on this already...
The rezound, mostly ones with a 3.8v battery not the 3.7v batteries cannot charge a dead battery.
Check some of the other threads as there were a bunch of different little tricks people tried. I just don't remember them all.
Sent from my ADR6425LVW using XDA App
well the odd thing is i have a 3.7V battery. Its been on a working charger now for over an hour and still nothing.
Giggles 312 said:
well the odd thing is i have a 3.7V battery. Its been on a working charger now for over an hour and still nothing.
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Sorry to hear about the battery issues. I've heard of alot of people complaining of the same problem. Most just went to Verizon and had them replace the battery but having a phone that dies and won't recharge would be my biggest worry (why is HTC letting these kind of issues happen?).
Some said they fixed the issue by throwing the dead battery in a Thunderbolt for a bit to charge it up. So if you cant find a fix, either have them replace the battery, or take it in the store and ask them to put it in a thunderbolt for like 20 minutes while you wait?
Sorry that I couldn't come up with a better fix for you. I wish you luck.
Honestly I'd take it back to Verizon and get them to replace/fix it.
I just read another post with a possibly fix. I will not be held responsible if it doesnt work or messes something up
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
except i hit the power with no battery in it idk if it makes a difference but yeah..
^^^ worked for me
dccoh said:
I just read another post with a possibly fix. I will not be held responsible if it doesnt work or messes something up
Unplug charger
remove battery
plug charger in
insert battery (while charger is plugged in)
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I wish I saw this before I paid $14 for the overnight shipment of my replacement.
Mine froze and died while playing a game, then would not charge or turn on at all. In fact, my extended battery was in when it died, and it wouldn't turn on with the standard battery either. When I got my replacement, I tried both and only the extended worked, so I had to go to VZ to get a replacement standard battery. My phone must've used some sort of battery ESP to kill the standard when it died.
Quick side rant and warning: 1. WhyTF am I paying for overnight shipping on a like-new replacement model of a $300 phone that died during normal use? Horse dookie.
2. If you do need a replacement, dont activate a 3g phone during the down time...it kills the SIM card and they dont send another one!
I think I can help
plug your phone into the charger and take off the back cover. Now with the phone plug in take the battery out and put it back in and leace the back cover off now you should see the orange light on the front come on. If this works hit the thanks button.
try the fix listed above and if that doesnt work a verizon store should be able to help you test your battery/phone and order you a replacement under warranty if neccessary
Me personally would wip out some split cables and force that **** on lol but yea batteries can be charged as long as some form of reasonable electricity touch the correct pins....
I had this happen once, my son ran it dead playing games. I think it must have over heated. I was using the extended battery and was able to put the regular battery in and it worked. I did give it a half hour to cool down first...
Sent from the Round Mound of Rezound!
Hey Guys
So my HTC One that I got around launch has finally decided to crap out on me. It will not charge or turn on no matter what I do. I was watching videos on it when it died, so I went to the charger charged it for a couple of minutes then unplugged it becasue I had to do something. While I was doing the other thing it died again so i went to charge it again. But this time it didn't start to charge. No matter how many cables or chargers I use the phone will not respond to them and no matter what button configuration I use it will not work. I'm praying there's some great fix I just haven't been able to figure out but I'm pretty sure its bricked itself :'(
So if anyone knows a fix please some help here
Another question what is T-mobile's policy on this? If it is truly bricked where do I go from here? Do I call T-mobile and tell them? Will I get a replacement? This is the first phone that has ever crapped out on me so I'm completely lost
It's covered by the warranty. Call T-Mobile, tell them what happened, and they will send you another device with instructions on how to return the faulty one.
Sent from my HTC One using xda app-developers app
How long did you plug it in before trying to turn it on/swapping cords?
This happened to me before, I drained the battery too far and it shut off. Plugged it in, and no response, no LED. Left it there for a while as I went about my business. Came back and the charging LED was on. At that point I was able to turn it back on.
Sounds like you also drained the battery too far. Did you try letting it sit and charge for an extended period of time?
This is a safety feature of devices with Li-Ion batteries because over discharging a Li-Ion battery will cause permanent damage.