I have had my TITAN since about a week after its release. At that time, I was using an O2 SIM card and everything was perfect and fine.
Around 4 weeks ago, I switched to Talk Mobile as my O2 contract was up and I got a deal from Talk Mobile. Since then, my phone has been a disaster - but I dont think the TITAN is at fault.
Around 50% of all my calls get dropped. Typically, when this happens, I will be connected to a 3G/HSDPA network with decent signal strength. The call will drop, I look at the phone and the signal has been lost entirely. Then the signal comes back but at GPRS or EDGE. I also often have a GPRS or EDGE connection in areas I know have strong 3G signal. The phone will transition to 3G eventually but it is a right pain.
I am already on my 2nd Talk Mobile SIM card and will try a 3rd this week. I have tried hard resetting my phone too. None of this has helped and the network have so far been typically useless in trying to help so I was wondering if any of the bright people on here would be able to help at all.
Many thanks
Sounds like a network issue, I am on Vodafone and have not had any problems with the handset. Make sure you have correct network settings installed on the Phone like APN's etc for Talk Mobile
Are they listed in htc connection setup? if so run it.
Talk mobile piggybacks vodafone iirc. i get this problem of switching 3g/edge/gprs with vodafone and talkmobile. with talkmobile if its a phone they don't sell they don't seem to have the settings for internet/mms etc. i usually have to manually input them.
If you need to manually input the Talkmobile settings, they're all on the website.
Click the second orange button 'Talkmobile phone settings' and they should be listed in there.
talkmobile.co.uk/get_your_settings.html
Thanks to all for the responses. When I run HTC Connection Setup app, there is a setting for Talk Mobile which I selected. Before doing that, I had no internet as obviously Windows Phone on its own doesnt have the right settings.
I will try manually entering the APN details next and see if that helps, but I dont think the APN affects voice calls if I am right?
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
fallenmonk said:
dumped o2 and got my titan with vodaphone. No issues at all. Maybe you can Complain ?.
Click to expand...
Click to collapse
I am complaining vigorously
You've checked the aerial right? http://forum.xda-developers.com/showpost.php?p=18523952&postcount=12
I have a Talk Mobile sim (I got it as it was an offer - unlimited data) and a Vodafone sim. I have the same problems with Talk Mobile.
E.g. today I could only get Edge in London, and it seemed to be slower than basic G. When I swapped to Vodafone sim, in same area, suddenly good H signal, and fairly fast.
Also my pop3 email sometimes just errors with the Talk Mobile sim.
When I first got this TM sim in November it was great, downloaded no end of music and data on the Titan. Past few weeks it has been rubbish. I find calls are ok though.
Haven't got as far as complaining.... yet.... sorry have no answer but just to say that I don't think it's the Titan at fault.
Related
I'm using an XDA T-Mobile PPC (SX56 ATT unlocked with 4.01.16 and Radio ver 6.25.02).
I wanted to see if anyone had the same problem and can help getting me back on WAP. Currently not signed up for any data plans, but using the GPRS WAP. Been unable to connect to the internet since last Weds. Antennna confirms that GPRS is connected from the signal using the the standard TM configuration from this site. IE hangs and eventually times out with a page not found. When the handheld is in the cradle, IE connects to the internet without problems.
Prior to this downtime it's been pretty solid, accessed as expected and never had this issue before. Did a hard reset to rebuild, but not fixed, however did notice the network search has recently been slow. Not sure some changes happened since TM stores started receiving the HP6315.
Any suggestions would greatly be appreciated.
TIA
Almost the same
I am having almost the same problem, but only with T-Mobile. When I switch to another service (AT&T or Orange) it works fine, but will not work with the OEM service with T-Mobile.
In fact, the only way to get it to work with T-Mobile SIM chip is to use it calling a IP (hence using my minutes)
Anyone know whats wrong
Hey all,
Currently using an unbranded HTC Hero on Orange, unsure if I am getting a 3G connection though, icon wise I constantly have a "G" but unsure if it should show "3G" instead, also seen an "E" a couple of times which I assume is Edge but didn't know Orange supported it.
Just wondering if a 3G icon as such actually exists? If so could it be a setting somewhere I haven't got configured correctly?
Thanks
Russ
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
how to REALLY find out whether you are connected with 3G? i mean not just looking for that 3G symbol ;-)
barryallott said:
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
Click to expand...
Click to collapse
I had to do this a while back, if you have never bought a 3G phone from Orange you probably have a 2G SIM. Call them and they will send you a new one for free.
So I'm right in thinking there should be a 3G icon? I'll get onto them thanks
Well in a very strange turn of events I may actually benefit from this. Having called Orange to ask for a 3G SIM (they confirmed I had 2G) they basically said it wasn't possible to do a straight swap, something about contracts.
After a bit of complaining they have basically come to the conclusion that the only way to help me out is to restart my contract from scratch and send me out a new 3G handset along with the SIM.
So not only will I have my beloved Hero running on 3G I will also have an as yet unspecified 3G handset for sale!
Just waiting for them to call back
And the handset I will be getting...a HTC Touch 3G!
Should fetch a pretty penny
Thats really bull**** why can't they swap your sim card. i had vodafone sim card i lost it and went to vodafone they give me a new sim card directly 5 minuts later it was active. its very weird that they have to give you new contract.
thats ****in crazy! i'd not accept that!
Replacing like for like isn't an issue, it's because I need to "upgrade" the SIM card as such that they have a problem.
Still, works out nicely for me considering I was only 4 months into my contract and have a pretty sweet deal of £15 a month for 200 mins, unlimited txts and 500mb data. So no complaints that I have to restart my contract.
Hi all,
I'm on t-mobile in the uk and on my previous phone (htc hero) I was able to flick automatically to Orange's signal when I had poor t-mobile signal. When this would happen the phone would let me know I was roaming.
However, on my new Galaxy S2 it never seems to change to Orange's signal and my phone is never roaming. This has resulted in me having worse reception on my new phone over my old hero.
Has anyone else experienced this and if so is their something I can do to fix it?
I'm using the standard unrooted rom.
Sent from my GT-I9100 using XDA App
Mine would never do this either.
Go to the mobile network settings and MANUALLY connect to Orange.
Then wait for it to connect and then go back in and choose Automatic.
This fixed it for me my phone now roams.
Did you take out a new contract for your phone? Maybe you need to activate the network sharing again from the tmobile website.
IakobosJ said:
Mine would never do this either.
Go to the mobile network settings and MANUALLY connect to Orange.
Then wait for it to connect and then go back in and choose Automatic.
This fixed it for me my phone now roams.
Click to expand...
Click to collapse
Thanks, just tried this but still no joy. Interestingly when I manually connect to "T-Mobile Orange" instead of just "T-Mobile" and then check the roaming status, it still says "Not roaming" - shouldn't it say "Roaming" when I'm on Orange?
Joey2o11 said:
Did you take out a new contract for your phone? Maybe you need to activate the network sharing again from the tmobile website.
Click to expand...
Click to collapse
Thanks, I called T-Mobile a couple of weeks ago to check to see if anything needed setup on my account and she said that it was all good to go. I think T-Mobile have removed the ability to opt-in to network sharing as I can't find it anywhere, I think it's automatically enabled for all new accounts.
It's driving me mad as I feel like I'm missing out on something and I can't see any way to fix it :-(
ok i just manually switched to orange and it says i'm not roaming. That's what i'd expect to see as both networks are considered 'home' networks. Maybe you just haven't been in an area with no tmobile coverage??
I had to send a text to T-Mobile (1221 I think) to use the Orange network when I had the HTC HD2. It switched seamlessly when I went out of a T-Mobile signal area.
When I upgraded my phone to the SGSII, there was still no problem switching networks. Admittedly I used the same SIM card, so that might be the switch-over went so smooth.
fred_up said:
I had to send a text to T-Mobile (1221 I think) to use the Orange network when I had the HTC HD2. It switched seamlessly when I went out of a T-Mobile signal area.
When I upgraded my phone to the SGSII, there was still no problem switching networks. Admittedly I used the same SIM card, so that might be the switch-over went so smooth.
Click to expand...
Click to collapse
Yeah i remember having to send a text to opt in to the network sharing, though as the OP has pointed out i believe it's automatic now for new contracts.
Thanks all. I've realised that it's simply that my old Hero used to show a roaming icon but the gs2 doesn't. It still flicks automatically from tmobile to orange.
I wish I spotted that before using up your valuable time!
Sent from my GT-I9100 using XDA App
Hi everyone
I'm new here and I have Galaxy S2 on Virgin UK network. I would like to ask S2 owners or anyone who can help me about advice. I spent hours in many forums and I still can't truly get what is wrong with my phone.
The problem occurs when my phone is working in automode (gsm/wcdma). When I get to place without proper 3G network coverage my galaxy s2 goes in to 2G and never comes back from it to 3G (in automode). When I want to come back to 3G I have to reboot my phone or toggle it manually to WCDMA only for a second and switch it back to automode. Whenever I do it I'll have 3G (or H) to the next time when I'll go to the place without 3G coverage.
Is there anyone who owning galaxy s2 on Virgin UK with working 2G - 3G switching in automode (gsm/wcdma). Anyone even in other UK networks or it's just normal behavior for galaxy s2? I know at least 2 people who have the same problem with S2 and Virgin.
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems), Juice Defender beta, other software switchers and wigets.
Help, please
Not on virgin, but a UK user on 02. Never experienced the issues you are describing, so it seems network specific.
Thanks mate. I need all your opinions before I'll complain to the Virgin.
Possible its the masts you are picking up from .
SGS2 and 1 bothy worked fine on Virgin for me >> have you entered the correct settings from the web site .
CSC for Virgin i always used the CPW carphone warehouse one as some UK csc do not have Virgin settings .Virgin of course runs on the TMobile network .
MASTS
http://www.sitefinder.ofcom.org.uk/search
I've tried many different roms and a lot of modems too (even orange UK, 3UK, T-mobile UK stock modems)
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
JJEgan said:
That will of course have invalidated your warranty from Virgin .You need to restore if sending the phone back .
jje
Click to expand...
Click to collapse
Of course. I came back to stock firmware 2.3.4 last night anyway.
Thanks I'm going to check CPW carphone warehouse. Settings are from Virgin website and I'm picking up signal in BT4 1QF area now.
EDIT:
Well
I flashed GT-I9100_CPW_I9100XWKF3_I9100XXKE7_I9100CPWKD1 - CPW carphone warehouse with factory restet before of course.
Phone started in 3G obediently. I switched from automode to gsm (what occurs when I'm in place without 3G) and I switch it back to automode again to check whether in goes in automode from 2G to 3G or not. It was last time when I saw 3G icon on the screen. No luck. Still doesn't work. Absolutly the same.
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
I just finished my conversation with customer service. They said that It can happen in places where 3G signal is weak and 2G strong. If there is strong 3G signal switching should work. It should but it doesn't. Thats what I known now. But I'm afraid I knew it before already . They said I can try to replace sim card or mobile.
buzzboy said:
I've heard similar stories on other threads, It may be coincidence, but Virgin runs on the T-Mobile network, and they have just recently started sharing their 3G network with Orange.
There may be some hiccups in the switch over, that's affecting Virgin.
I could be totally wrong, but the dates coincide with the similar Data issues that I have seen discusssed on other threads.
I would call Customer service personally.
Regards and good luck.
Click to expand...
Click to collapse
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
arj154 said:
I've noticed this a bit with my galaxy S2 and its quite annoying, i used to get the T-Mobile network all the time which provided me with 3G quite often but for some reason the switch has left my phone connected to the orange mast with no 3G. I might ring up as well.
Click to expand...
Click to collapse
I upgraded another device with Orange last week, and they provided a new SIM card. I'm wondering if that's due to the switch.
Good luck.
Regards
I'll try to replace sim next week
Not seen this problem (for me) on my SGS2
SGS2-XXKL1-Hyperoid 5.2.21/Siyah-2.6.7 - Virgin UK.
Although my Virgin Blackberry has the very same problem? time for a customer service call...
Well I sorted out my problem pernamently and I now what is going on. This is network problem. Go to your network settings and change your network from Virgin to virgin I spent 1,5 hour speaking to Virgin support and they couldn't help me. The didn't know. They told me that virgin with small v it's orange in fact but we can use this network that's why it is also named virgin.
Regards
Check your connectivity with calls. My wife is with Virgin but can't get signal at work or home. Their signal on data is only the second usage of T-mobile which is not the best.
Sent from my GT-I9100 using XDA App
Looks like this new EE network is now T-Mobile and Orange. What are Virgin using to do their data?
Hello everyone.
Since getting a Lumia 800 I've had nothing but issues. Initially the problem was battery life (as is common, I know), which never reached more than 5 hours even on minimum usage. Then I started getting signal dropouts. So I sent it back to Nokia's UK repair centre in Thetford, thinking that they would sort it.
I got the phone back today, and the phone now will not find a network at all - I've tried multiple Microsims on different networks, with no luck. On the advice of the Nokia helpline I restored the phone to factory settings, performed both a soft and hard reset, and tinkered with the network settings app and the mobile network menu in settings.
It isn't a sim insertion error, as a different symbol shows up when no sim is inserted. The phone simply won't find a network, when I know the signal strength is very strong in my area (in fact I'm using my old phone with the same sim card and it has full strength).
It looks like I'm going to have to send it back to Nokia again, but if anyone can help me to save me having to do that it would be much appreciated.
Thanks,
Chris
Try put it on 2G.
Most time 2G get better signal than 3G.
vibbow said:
Try put it on 2G.
Most time 2G get better signal than 3G.
Click to expand...
Click to collapse
2G didn't change anything, still no service.
I'd the similar issue, the status kept showing NO NETWORK connection, but the funniest part is, I can make call, and send SMS!
The most frustrated part is, the data connection is always drop! I'm not sure is my telco issue or the phone issue!
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
brummiesteven said:
Have you tried ringing yourself?
I know that sounds stupid but I constantly get the no signal sign but can still call, send texts and receive all, even the internet works.
Click to expand...
Click to collapse
Yeah I'd read somewhere else about ringing/texting to wake the phone up kinda thing, but it doesn't work.
Goes straight to answerphone when I call the phone, and when I try and call out it just fails.
brummiesteven said:
I thought it was a problem with three (everyone always says they're ****) but the post above suggests not.
Click to expand...
Click to collapse
Nope, it's doing this to me on the o2, giffgaff and 3 sim cards I've tried.
Where did you buy it? If it was a physical store I'd take it back there and ask for them to swap it over... would be quicker than sending it to Nokia.
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Kurivaim said:
I have the same problem with L800. No service but... I can't call, answer or send sms and get them...(Wifi works fine) I tried many different sim cards from different operators etc. Can't take it back to the shop because I bought it used without purchase papers. It just suddenly stopped saying "no service". And when I mess with it and try search the network manually it finds them, but wont connect to any of them. And after doing that alot, it says incorrect sim or something like that.
It lets me put in the pin code and everything.
I tried searching from everywhere but no solutions yet.
Click to expand...
Click to collapse
Hmmm, ok it's not a simcard issue then, if you tried a lot of other simcards from different operators, did you try to clean your simcard reader maybe there is some dust or perhaps a failure that results in not reading your simcard.
Goodluck buddy,
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
Kurivaim said:
So today I made an experiment. I live in Norway and I went to Finland. In Finland the phone worked perfectly with out any problems but as soon I got over the country line back to Norway. It said "No Service". Very strange...
Click to expand...
Click to collapse
Well, then it's solved, just move over to Finland :laugh:
Just kidding mate, it's a strange problem don't think there are a lot of differents between the gsm coverage of both countries.
The only option I can think about for now is to perform a hard reset.
If I found something usefull about this issue I let you know.
Greetz,