Bricked Prime - Amazon - Asus Eee Pad Transformer Prime

Well,
Had my prime 3 days, OTA update to ICA completed, now stuck at black screen after ASUS boot, Tried the battery drain, tried manual update via sdcard still no luck,
Phoned Amazon explained what had happened, RMA sent to return for full refund as they don't have any in stock.
Thought I was going to struggle to get another prime, but got one being delivered from Misco tomorrow.
Hopefully this time it will all go well, or do you think I should stay away from ISC update ??
Cheers

I think it depends on the prime. I was lucky. I have had mine for a week, updated to the latest OTA. Not one problem outside of the sometimes laggy browser. Make sure you charge it or have it plugged in before you update. Also I have heard it forces you to update eventually.
Sent from my ADR6425LVW using xda premium

zorg2000k said:
Well,
Had my prime 3 days, OTA update to ICA completed, now stuck at black screen after ASUS boot, Tried the battery drain, tried manual update via sdcard still no luck,
Phoned Amazon explained what had happened, RMA sent to return for full refund as they don't have any in stock.
Thought I was going to struggle to get another prime, but got one being delivered from Misco tomorrow.
Hopefully this time it will all go well, or do you think I should stay away from ISC update ??
Cheers
Click to expand...
Click to collapse
I would update right away. If there is gonna be a problem updating, I would want to know right away.

nunyabiz said:
I would update right away. If there is gonna be a problem updating, I would want to know right away.
Click to expand...
Click to collapse
yes. mess with it fast make sure all good. if not return within the time window.

leo221 said:
yes. mess with it fast make sure all good. if not return within the time window.
Click to expand...
Click to collapse
I have zero scientific data to back this up, but the first thing I did when I unboxed my prime was the latest update to ICS and it works great.

I got lucky with mine as well, I upgraded to ICS without any problems.
(I have not noticed many of the other reported problems with mine either).

Related

[Q] ota update not working. stuck at 3389

Hey all,
I just got a replacement g tab from Woot today and I charged it an turned it on....it is at version 3389 and I can not get it to update to 3588. I have wifi connected and can access the web, etc... I've tried rebooting 5 times now and have tried the manual updating in the app tray and it says its up to date with 3389. Any ideas what is going on? I'm hoping maybe just viewsonics site that supplies the updates is down but not sure how I can verify that. I'm really hoping I don't have another g tab with issues....
barcod21 said:
Hey all,
I just got a replacement g tab from Woot today and I charged it an turned it on....it is at version 3389 and I can not get it to update to 3588. I have wifi connected and can access the web, etc... I've tried rebooting 5 times now and have tried the manual updating in the app tray and it says its up to date with 3389. Any ideas what is going on? I'm hoping maybe just viewsonics site that supplies the updates is down but not sure how I can verify that. I'm really hoping I don't have another g tab with issues....
Click to expand...
Click to collapse
Search for homebrew on the site here as it has all the stock ROMs
I had the same issue with a replacement I got today. Just used the stock one from the Dev forum. Do not know what is going on. Probably just a down server.
clintre said:
I had the same issue with a replacement I got today. Just used the stock one from the Dev forum. Do not know what is going on. Probably just a down server.
Click to expand...
Click to collapse
Hmm... down update server? Could it be viewsonic is gearing up for its next OTA? Rumor has it pegged for arround this time.
Thanks for the fast replies. Do you think that this problem is not a hardware issue? I wouldn't think this is hardware related and lean toward a problem with viewsonics servers as we'll, but I don't want to keep this tablet if it has a issue..... I see the stock Rome when I search for homebrew so that's easy enough to flash if nobody thinks this tablet has any hardware problems.
Possibly a new udpdate? Wouldn't THAT be nice.
Time to test that theory! Going back to stock to see what happens with the OTA.....
EDIT: INTERESTING. I just dropped 2967 on mine (nvflash) and it says there's no update. That should not be the case. Methinks there's something going on.....
EDIT2: Nothing on 3588 stock either (no updates). But will leave my device that way, for now.
I just got 2 gtabs from woot today and both are doing the same thing, stuck at 3389 and will not update. Even tried volume + and power on. Did not help. Thought maybe was cuz I am in Canada.
I guess the good news is it sounds like I don't have a hardware issue! I'll keep my fingers crossed for a new update from VS.
roebeet said:
Possibly a new udpdate? Wouldn't THAT be nice.
Click to expand...
Click to collapse
Yes it would then maybe Adam from VS could move on with his quest for a developer involved movement as requested last month? This would be the best place instead of starting a new place on VS web page
But for bandwidth usage they should use there service.
Reflashed mine back to stock 2967 earlier today and it wouldn't wouldn't do the OTA either. Kept saying it was up to date and never had that problem until today. Hope they are planning something nice for us.
I actually just got mine and it has 1.0-2638 and it's saying it's up to date
so having not done an OTA update, can I still install Vegan 5.1?
just got my Gtab from woot. for some strange reason, I didnt't get the whole setup screen on plugging it in and turning it on, mor did I get notice of an OTA update after getting the wifi going.
can I go ahead and load Vegan 5.1 anyway with the 3389 on it?
also, but perhaps tangential to this thread, which Kernel if any should I install on the Vegan 5.1? Clemsyn? Pershoot?
after the Vegan is installed, will it do a setup all over again? I'd like that.
my first post!
thanks!
My guess is that everybody that got their Gtab today from the woot is trying to download the update and it might have crashed the viewsonic update servers. Guessing Viewsonic wasn't expecting thousands of peeps trying to download updates all on the same day and didn't prepare. Or..........I could be totally wrong and they are getting the server ready for a Honeycomb realease?
I think most of them were received last week, there shouldn't be a huge number of new users.
Barcod - did you have to send your old tab back first before woot send out the new one? I ordered a replacement and really hope it doesn't have the same sound issues.
kaffeesnob said:
Barcod - did you have to send your old tab back first before woot send out the new one? I ordered a replacement and really hope it doesn't have the same sound issues.
Click to expand...
Click to collapse
Nope, Woot sent me an advanced replacement and shipped it out the day they received my email about the audio problem. They were a pleasure to deal with. I still have the old tab to send back to them which they provided a shipping label for that as well.
This is pretty annoying, I cant even manually update using the thread located here.
agentstatic said:
I actually just got mine and it has 1.0-2638 and it's saying it's up to date
Click to expand...
Click to collapse
Was that a Woot one or a Tiger Direct one? I would call VS Customer Service TODAY and ask them to please have them ask TapnTap Inc to fix the OTA updater ASAP. 2638 is probably the original firmware and it is NASTY bad. Buggy as all hell.
If they can't do anything, you should at least do a stock update via the instructions here: http://forum.xda-developers.com/showthread.php?t=842000.
idivorceyou said:
just got my Gtab from woot. for some strange reason, I didnt't get the whole setup screen on plugging it in and turning it on, mor did I get notice of an OTA update after getting the wifi going.
can I go ahead and load Vegan 5.1 anyway with the 3389 on it?
also, but perhaps tangential to this thread, which Kernel if any should I install on the Vegan 5.1? Clemsyn? Pershoot?
after the Vegan is installed, will it do a setup all over again? I'd like that.
my first post!
thanks!
Click to expand...
Click to collapse
3389 should be safe to use as a baseline.
I cant get the recovery firmware thing to work, (i am a noob at this)
I managed to get 2967 on but I didn't think it would work but it did.
agentstatic said:
I cant get the recovery firmware thing to work, (i am a noob at this)
I managed to get 2967 on but I didn't think it would work but it did.
Click to expand...
Click to collapse
That's our old homebrew one. You can use that command file with the newer zips on the link. Just rename the newer zip to "update.zip".
Given the number of new systems being shipped recently, this is pretty irresponsible of TapnTap and they really need to fix that ASAP. Their OTA updater is the ONLY "official" way to get updates, and it's been down since last night.
Maybe they have given up on our beloved g-tabs
Swyped from my St0n3d VEGAn 1.0 Beta 5.1.1 G-Tab

[Q] anybody get 9.2.4.11 firmware ota in Canada yet?

Question says it all, still waiting, hope to get this thing working like it should !
I haven't got it yet...but for me it looks like the site is down...grrr...Been having some random reboots...hopefully this ota helps
No update here either. I just spoke to an Asus rep and he said it will be up tomorrow. Take this with a grain of salt because he also mentioned that the version of ICS that we have been running is quote "from android" and the Asus version will be available tomorrow . Also can someone also check if your "check update" is working under settings. Mine just sits there after clicking and does nothing. The Asus site is also down for me but works fine if I'm tethered and using mobile date. I wonder if that's related. Thanks in advance
KayvinM said:
No update here either. I just spoke to an Asus rep and he said it will be up tomorrow. Take this with a grain of salt because he also mentioned that the version of ICS that we have been running is quote "from android" and the Asus version will be available tomorrow . Also can someone also check if your "check update" is working under settings. Mine just sits there after clicking and does nothing. The Asus site is also down for me but works fine if I'm tethered and using mobile date. I wonder if that's related. Thanks in advance
Click to expand...
Click to collapse
Check Update just sits and eventually returns a 'Check Internet' reply. Asus site seems to be up and down....right now trying to download the WW version will post if/when I am successful
Nothing here yet.
Cheers!
surroundedbytrees said:
Check Update just sits and eventually returns a 'Check Internet' reply. Asus site seems to be up and down....right now trying to download the WW version will post if/when I am successful
Click to expand...
Click to collapse
What ww version are you trying to download? All i' m seeing is 9.2.4.7, 9.2.4.11 doesn't look available for download
My check updated worked fine...but there is nothing to download yet
still waiting :-(
speed4134 said:
What ww version are you trying to download? All i' m seeing is 9.2.4.7, 9.2.4.11 doesn't look available for download
Click to expand...
Click to collapse
Bad me I was looking at the date not the rev number
Update just came down here in BC Canada.
Cheers!
Yup here in BC now!!!
Sent from my Transformer Prime TF201 using xda premium
Not dropping here in Ontario yet which seems odd. I have a. Bcokas unit maybe its based on serial number as well
got the update in sk about 2 hours ago. Restored root no problem.
Sent from my Desire HD using Tapatalk
I just got the update now, rebooting as I type. I'm in Toronto.
Am getting the update notice since early this morning, trying to install, but poor Android dude drops dead on its back with a big red triangle busting out of it's gut ???? Wtf ???
Update cant install. Is it because i'm rooted?
Battery is at 50%, could that b the cause?
I' ll keep you posted
Still refusing to install update on a full charge now, am not getting any specific error code of any kind, just reboots after a few minutes without update, stuck on buggy 9.2.4.7 !!!!!
Sent from my Glacier using XDA App
speed4134 said:
Am getting the update notice since early this morning, trying to install, but poor Android dude drops dead on its back with a big red triangle busting out of it's gut ???? Wtf ???
Update cant install. Is it because i'm rooted?
Battery is at 50%, could that b the cause?
I' ll keep you posted
Click to expand...
Click to collapse
I got the update in bed last night at 20% battery and installed fine. You may have a bad download, redownload and try again.
Sent from my Transformer Prime TF201 using xda premium
Update installed at 11:45pm (19th) in Toronto. Lost root but recovered it with previously installed OTA rootkeeper. Everything seems to be working smoothly. Haven't checked whether the gps is any more responsive yet.
BTW, I wasn't having any of the reboot issues so things haven't changed there.

POLL: Unable to unlock your prime? POTENTIAL FIX! Mine is unlocked!

4/18/2013
After months of waiting, my tablet is FINALLY UNLOCKED! If you are in the US, see this post. Thanks you Tien (Asus_USA)!
Update 9/2013:
AlphaDog_NL said:
It's back.
It works
Sooooooo people, contact ASUS Support about your device tracker not working! They will give you support on that, and because it has the same problem causing it, it will fix the unlock issue!
Click to expand...
Click to collapse
Hi all, I decided to finally take the dive a couple days ago to unlock my beloved prime and try out androwook and other custom roms that supposedly put stock to shame. However, I was unfortunately confronted by a crude and nasty message along the lines of:
Code:
An unknown error occurs, which may be a network connection issue.
Please wait and try again later
As usual, I unrooted, rebooted, and tried again. No luck.
I disabled and uninstalled ATP Tweak (sio scheduler/systune), replaced my modified dock keyboard files (browser mod, switched alt/search buttons), and tried again. No luck.
Factory reset from the settings menu. No luck.
Placed the .28 US update on my SD card, rebooted, and re-flashed the update. No luck.
Where does that leave me now? Locked and feeling imprisoned. I'm wondering if it is worth it to downgrade and try unlocking. So far, I have only seen one person have any success with this. Due to the potential brick risk, I want to stay away from this unless I know it will work. I also know that Asus asked for the MAC address of a prime owner with this issue, but that didn't go anywhere.
This seems like it may be an issue that is experienced by anyone that RMA'ed their tablet for whatever reason. I, personally, sent mine in for a green camera issue and mura, but do not think that they changed my motherboard.
I am also curious to see how many other people are having this issue. If it is sizable, I am willing to start a petition to Asus for them to support their unlock tool and fix this stupid error without an RMA. To that effect, please answer the poll above to let me gather some data on the unlock tool.
Thanks to everyone for your help and support that makes xda such an amazing community!
PS I don't want to see any "Asus sucks" posts. There are tons of other threads for that so please spare us
Additional info:
Have tried this on several different network connections.
Have not yet contacted Asus to see if they have my prime listed as "unlocked" already, but will do so sometime this week.
Logcat of running unlock tool results in this:
Code:
D/KeyBoxService(10158): === StatusCode: SC_UNAUTHORIZED!
D/KeyBoxService(10158): === OTA BEGIN
E/KeyBoxService(10158): === Connection to http://wvdrm.asus.com refused
D/KeyBoxService(10158): === Retry after 600 seconds.
D/KeyBoxService(10158): === OTA END
July 13th Update:
I have contacted Asus with this information. I learned something interesting. Asus has my tablet (s/n) listed as LOCKED. They also did not replace my mainboard when I RMA'ed the tablet. I also have not had the unknown serial number issue. Considering those were the 3 criteria a few of us had considered to be the reasons for not being able to unlock, I am now baffled.
I am going to continue communicating with Asus and hopefully push the matter a little bit more so that something happens. As I was told, "HQ is probably aware and working towards a fix". Let's hope that happens sooner rather than later.
September 5th update:
Seems that Asus HQ figured out a fix, but it requires an RMA. We'll find out soon if it actually works...
September 29th update:
Some of the members in this thread have sent their primes in for an RMA to fix the issue. The first prime back STILL has the problem. Asus HQ is looking into the matter...again...
Asus wants me to resend my tablet back to RMA to see if they can fix the problem. I'll see what they have to say, don't really want to RMA back. It's a software issue it seems to me, changing any hardware will just make it worse.
edit: Email was no help. Dumb. Stuck again! Yay
dude2k5 said:
Asus wants me to resend my tablet back to RMA to see if they can fix the problem. I'll see what they have to say, don't really want to RMA back. It's a software issue it seems to me, changing any hardware will just make it worse.
Click to expand...
Click to collapse
Agreed, this seems like a server/application issue that they can fix on their end hopefully!
I have this Problem ,too
Nothing help !
This is so frustrating ...
Asus Transformer Prime 32GB
0.28 Software and Root
nhshah7 said:
Agreed, this seems like a server/application issue that they can fix on their end hopefully!
Click to expand...
Click to collapse
I found a tool for downgrading that worked pretty well, and when combined with Sparkys tool that will root you so easily on .28, the process of downgrading might be worth a try once you've done everything else.
I'm anxious to hear if anyone who's never rooted and has a serial number has ever had this problem.
I thought my tablet hadn't been unlocked correctly because of some issues and some of the people helping me troubleshoot and figure out the prime when I first got it told me to try running the unlock tool again and said i should get a response, but I always got the same network error. However I bought my prime second hand and it had been rooted before. Finally ended up doing some manual tests with ADB to determine if my problem was unlock related and it wasn't.
I had just gotten the prime, and people said even being unlocked I still shouldn't have gotten that network error. I just gave up after that, and have always wondered if it was related to it being previously rooted.
I can't unlock my tablet. I just don't get any error message at all. But I am 100% sure it's not unlocked.
No Problems here
I have a rooted 0.28, I did not root until after I got the 0.28 update.
I just ran the unlock tool downloaded from this thread:
http://forum.xda-developers.com/showthread.php?t=1510737
I had to use the dropbox downlown because the one from ASUS would not work.
Unlocked, no issues. No factor reset necessary, no removing root. Now i'm completely unlocked and ruined my warranty just for you guys.
Now i'm going to go install a custom rom.
Later.
Unlocking by a dummy
I unlocked a couple of weeks ago but it wasn't easy. Why? because I am half dumb and need reading glasses. It took me part of 2 days to figure out what was going on. I would get to the final scare screen that warns you that if you do this you are screwed forever and then I could not go any further. There were no buttons to click or agreement check boxes to check just the sad warning big as life.
Then I watched a video, the one with the hyper dude with braces unlocking his prime. And I realized I was missing the buttons on that warning screen. It occurred to met that I had amped up my font size so I could read my tablet without my reading glasses. This action made the font from the warning too big to fit the button on the screen. Went into settings, decreased font size, unlocked, never better.
whycali said:
I unlocked a couple of weeks ago but it wasn't easy. Why? because I am half dumb and need reading glasses. It took me part of 2 days to figure out what was going on. I would get to the final scare screen that warns you that if you do this you are screwed forever and then I could not go any further. There were no buttons to click or agreement check boxes to check just the sad warning big as life.
Then I watched a video, the one with the hyper dude with braces unlocking his prime. And I realized I was missing the buttons on that warning screen. It occurred to met that I had amped up my font size so I could read my tablet without my reading glasses. This action made the font from the warning too big to fit the button on the screen. Went into settings, decreased font size, unlocked, never better.
Click to expand...
Click to collapse
I thanked your post just because it made me laugh. :good:
ShyTownFantasy said:
I can't unlock my tablet. I just don't get any error message at all. But I am 100% sure it's not unlocked.
Click to expand...
Click to collapse
have you tried getting a logcat of your prime while you're running the unlock tool? it's REALLY easy if you have adb setup. if not, you can do it from a terminal emulator app. PM me if you need more help.
Parastie said:
I have a rooted 0.28, I did not root until after I got the 0.28 update.
I just ran the unlock tool downloaded from this thread:
http://forum.xda-developers.com/showthread.php?t=1510737
I had to use the dropbox downlown because the one from ASUS would not work.
Unlocked, no issues. No factor reset necessary, no removing root. Now i'm completely unlocked and ruined my warranty just for you guys.
Now i'm going to go install a custom rom.
Later.
Click to expand...
Click to collapse
I envy you! lol thanks and enjoy! did you ever send in your prime for RMA? I'm thinking that doing so screws us all over lol
whycali said:
I unlocked a couple of weeks ago but it wasn't easy. Why? because I am half dumb and need reading glasses. It took me part of 2 days to figure out what was going on. I would get to the final scare screen that warns you that if you do this you are screwed forever and then I could not go any further. There were no buttons to click or agreement check boxes to check just the sad warning big as life.
Then I watched a video, the one with the hyper dude with braces unlocking his prime. And I realized I was missing the buttons on that warning screen. It occurred to met that I had amped up my font size so I could read my tablet without my reading glasses. This action made the font from the warning too big to fit the button on the screen. Went into settings, decreased font size, unlocked, never better.
Click to expand...
Click to collapse
hahahahahaha i wish my problem were that simple
nhshah7 said:
I envy you! lol thanks and enjoy! did you ever send in your prime for RMA? I'm thinking that doing so screws us all over lol
Click to expand...
Click to collapse
No, never had to RMA. My device is from the US and I'm in Poland so I'm not sure if an RMA would work anyway. I've had it for a month and besides the left screen tearing issue, it works great!
I'm going to install Wooki first and see how that goes. TWRP is already installed and backup has been created. I'll report back if this fixes things. I'm going to try without doing a full wipe (cache and dalvik only). I don't really want to re-install everything.
Parastie said:
No, never had to RMA. My device is from the US and I'm in Poland so I'm not sure if an RMA would work anyway. I've had it for a month and besides the left screen tearing issue, it works great!
I'm going to install Wooki first and see how that goes. TWRP is already installed and backup has been created. I'll report back if this fixes things. I'm going to try without doing a full wipe (cache and dalvik only). I don't really want to re-install everything.
Click to expand...
Click to collapse
From past experience, you should always do a full wipe especially if you want your prime to be performing well. Do a titanium backup of all your apps (the pro version is WELL worth the money) and you'll be up and running with an hour exactly how you were before. Good luck!
nhshah7 said:
From past experience, you should always do a full wipe especially if you want your prime to be performing well. Do a titanium backup of all your apps (the pro version is WELL worth the money) and you'll be up and running with an hour exactly how you were before. Good luck!
Click to expand...
Click to collapse
Yes, my experience with the HTC Desire tells me a full wipe is probably necessary, however I don't like titanium backup. It takes too long and it's easier just letting everything trickle in over the market. I've also found that, unless you're moving from 2.3 to 4.0.x clearing dalvik and cache usually works just as well. It's not like any rom formats the internal memory to use a different setup with better performance...though maybe that's not a bad idea.
BTW, when I said the one from ASUS wouldn't work, I meant it would not download. It just looping on my tablet to which browser it should use, and I eventually gave up and tried the other link.
Got my prime back from asus RMA no more chance to unlock. My prime was unlocked before send to RMA.
They changed the board or chip, when I did the RMA the .28 update JUST came out so I tried applying it before I sent it off. Worked, so it was updated. Then they sent it back after RMA and it was a March update, way back. Don't think they downgraded, but they did change something. Then no unlock at all (though I never tried beforehand, I imagine it would have worked)
Hi,
I don't have the same error message than you, it only say:
Failed to unlock the device, please try again later​
I tried again later 3 times already. I have .28 and rooted, I just wonder if it fail because I am rooted or not.
Correct me if am wrong but ur device is locked and u trying to do a OTA Update right??
Sent from my Transformer Prime TF201 using xda app-developers app
allthatinny said:
Correct me if am wrong but ur device is locked and u trying to do a OTA Update right??
Sent from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
sorry, who are you asking?
bASKOU said:
Hi,
I don't have the same error message than you, it only say:
Failed to unlock the device, please try again later​
I tried again later 3 times already. I have .28 and rooted, I just wonder if it fail because I am rooted or not.
Click to expand...
Click to collapse
I had .28 rooted and was able to do the unlock no problem. I had to download the app from a dropbox account as I was unable to download from ASUS's website.
The issue seems to be related to RMAs. I bought mine 2nd hand from a guy who got it from his boss, so theres no way of knowing if it was ever returned. It doesnt seem to matter on which firmware you are or if you are rooted or not.... All we (probably) have in common is the RMA factor. At least thats progress!

Got my Nexus 10 today - with a Debug-Rom installed

Hi,
I ordered a Nexus 10 from the PlayStore yesterday and already got it today! I was really happy about that until i turned the Nexus on for the first time, because what i saw was this:
https://docs.google.com/open?id=0B5FonMNRR04ZYXFnOFFTTnpkNVk
(an overlay with hardware-debuginfo on the homescreen)
the rom didn´t go through the usual firsttimeboot welcome/login-screen and even configuring a googleaccount manually didn´t work. also there is no ota-update option and there are no google-apps installed (no gmail, store, chrome...)
Looks like i got my Nexus with a Debug-Rom installed:
https://docs.google.com/open?id=0B5FonMNRR04ZZWQ5YUgxX1JqNUk
(build-number: full_manta-userdebug 4.2)
I called the google tech-support, but all they offered me was to send in the device and wait for a new one. So now i´m waiting for the replacement device to arrive
Greetings
Tim
timmey said:
Hi,
I ordered a Nexus 10 from the PlayStore yesterday and already got it today! I was really happy about that until i turned the Nexus on for the first time, because what i saw was this:
https://docs.google.com/open?id=0B5FonMNRR04ZYXFnOFFTTnpkNVk
(an overlay with hardware-debuginfo on the homescreen)
the rom didn´t go through the usual firsttimeboot welcome/login-screen and even configuring a googleaccount manually didn´t work. also there is no ota-update option and there are no google-apps installed (no gmail, store, chrome...)
Looks like i got my Nexus with a Debug-Rom installed:
https://docs.google.com/open?id=0B5FonMNRR04ZZWQ5YUgxX1JqNUk
(build-number: full_manta-userdebug 4.2)
I called the google tech-support, but all they offered me was to send in the device and wait for a new one. So now i´m waiting for the replacement device to arrive
Greetings
Tim
Click to expand...
Click to collapse
Doh! I hope that's a one off and they haven't let some plank upload the wrong image to them!
Sorry dude!
Yikes, Congrats on being one of the first to have it, but sucks that you can't really make use of it!
It sucks but how is the build quality, how do the materials feel and what du you think about the screen?
Did you try to find a way to get into the bootloader to factory reset?
Ordered mine yesterday and have yet to even get shipping confirmation or a tracking number yet...did you get this prior to yours showing up?
Sent from my Nexus 7 using Tapatalk 2
Unlock and flash the proper files from Google?
Why not just flash the official image onto it?
http://forum.xda-developers.com/showthread.php?t=1989986
Aw, you should of possibly tried dumping the ROM and having some developer take a look at it, but it does suck you didn't get to enjoy your device. Hopefully your replacement works out though
Bad to hear about your device. Good to hear that Google is shipping these the day they are ordered (or so it seems).
Where are you approximately located and where did the tablet ship from?
Also what time zone are you and what time did you order it local time?
erikikaz said:
Did you try to find a way to get into the bootloader to factory reset?
Click to expand...
Click to collapse
yes i tried that. got into the bootloader, but the factory reset did nothing.
hotelmrrsn said:
Ordered mine yesterday and have yet to even get shipping confirmation or a tracking number yet...did you get this prior to yours showing up?
Click to expand...
Click to collapse
DHL tracking still doesn´t have any status update for the tracking code.
espionage724 said:
Aw, you should of possibly tried dumping the ROM and having some developer take a look at it, but it does suck you didn't get to enjoy your device. Hopefully your replacement works out though
Click to expand...
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If you tell me how to dump the rom i will try to do it. I still have the device until the replacement arrives.
yohaq said:
Where are you approximately located and where did the tablet ship from?
Also what time zone are you and what time did you order it local time?
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Click to collapse
I live in Germany and ordered yesterday around 9.30am. The package was shiped via DHL-Express from within Germany, about 800km away.
timmey said:
If you tell me how to dump the rom i will try to do it. I still have the device until the replacement arrives.
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Click to collapse
Ah; I haven't any idea how to do it properly :/ Hopefully someone else here has an idea though
Ahhh, That's a shame. too bad there was no ota update available. they were probably sitting at google going, "Hey are we missing a debugging tablet?"
timmey said:
yes i tried that. got into the bootloader, but the factory reset did nothing.
DHL tracking still doesn´t have any status update for the tracking code.
If you tell me how to dump the rom i will try to do it. I still have the device until the replacement arrives.
I live in Germany and ordered yesterday around 9.30am. The package was shiped via DHL-Express from within Germany, about 800km away.
Click to expand...
Click to collapse
Is it possible to send the package from Play to another EU country?
On the debug screen, can you tell us what the black level is like and if there is any backlight bleed?
I wouldve tried flashing the factory image to that thing You still can try...
The guy just wants an N10 that works. If he starts sodding about with it he would invalidate his guarantee
He needs to send it back.
realyweely said:
The guy just wants an N10 that works. If he starts sodding about with it he would invalidate his guarantee
He needs to send it back.
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Click to collapse
It wouldn't invalidate anything. All he needs to do is unlock bootloader, flash factory image which can be downloaded from the official Google servers then relock bootloader. Could have a fully working tablet in less than 15 mins.

Samsung has my softbricked rooted I527 Mega

Well everybody my Mega is there at Samsung in Plano, TX hopefully getting reflashed or repaired or whatever the hell they're gonna do to it. Hopefully it's FUBAR and they can't tell it's been rooted lol.
Sub'd. I need to know how this goes, because I am getting sick of not having my phone work. I don't trust them, but my distrust is being outweighed by my massive lack of patience.
cbass said:
Sub'd. I need to know how this goes, because I am getting sick of not having my phone work. I don't trust them, but my distrust is being outweighed by my massive lack of patience.
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The lack of patience is why I didn't wait more than a day before sending it lol. I'll keep ya posted for sure. If it works, i'll tell you exactly what I did to mess it up as bad as I did.
I think you'll be fine. Like three years ago when I was a android rookie I had brick my vibrant and couldn't figure out how to fix it. It was rooted and bricked and I couldn't fix it so I said **** it and I sent it to samsung on the hopes they wouldn't discover my unlawfulness. Well two weeks after I got it back fresh in a new box. Perfectly fixed.
Also one time I had an iPhone 3gs that was jailbroken but the screen was broken and wouldn't recognize any touching on it. So I just handed it to the guy and he couldn't slide to unlock it to check it out so they gave me a refurbished one without even checking if I had messed with it. Got lucky on both days I guess haha :good:
Samsung warranty
I sent mine out monday morning,got there today.Its already fixed and being sent out today,should be back by monday.I soft bricked mine trying to achieve root and it wouldn't boot passed the samsung galaxy mega statup.They fixed with just a stock firmware update,which I could of done myself if I had the stock odin firmware tar file,o well at least it ffixed and ill have it back within 7 days,not bad thought it would take at least two weeks
gubbilo144 said:
I sent mine out monday morning,got there today.Its already fixed and being sent out today,should be back by monday.I soft bricked mine trying to achieve root and it wouldn't boot passed the samsung galaxy mega statup.They fixed with just a stock firmware update,which I could of done myself if I had the stock odin firmware tar file,o well at least it ffixed and ill have it back within 7 days,not bad thought it would take at least two weeks
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Click to collapse
Oh nice! How the hell is yours fixed and all the way back to you? I even called to expedite mine lol.
PhilupBlunts said:
I think you'll be fine. Like three years ago when I was a android rookie I had brick my vibrant and couldn't figure out how to fix it. It was rooted and bricked and I couldn't fix it so I said **** it and I sent it to samsung on the hopes they wouldn't discover my unlawfulness. Well two weeks after I got it back fresh in a new box. Perfectly fixed.
Also one time I had an iPhone 3gs that was jailbroken but the screen was broken and wouldn't recognize any touching on it. So I just handed it to the guy and he couldn't slide to unlock it to check it out so they gave me a refurbished one without even checking if I had messed with it. Got lucky on both days I guess haha :good:
Click to expand...
Click to collapse
Yeah but back then I dont think samsung had the counter flash... If you send a phone witch is brick and wont go to download mode is possible they will never find out but it is obvious that if JTAG works it was not a hardware issue
Christogq said:
Oh nice! How the hell is yours fixed and all the way back to you? I even called to expedite mine lol.
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Any updates? I'm really not stoked on how long this entire process is taking, and I'm not even the guy whose phone they have!
cbass said:
Any updates? I'm really not stoked on how long this entire process is taking, and I'm not even the guy whose phone they have!
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Click to collapse
Maaaaaaan I've been checking on this crap every day lol. On Friday afternoon I got a call saying that my LCD was damaged and had to be replaced. That fee was $200, but I raised hell for like 30 minutes telling them to just use my old LCD because it still worked and I just wanted my phone reflashed. Needless to say, my LCD was replaced free of charge and that I should have my phone back by Friday 11-1-13 or before. This was on Friday and I called yesterday and they couldn't tell me anything because there were no updates in the system. I checked today and still no updates in their system.
Side note: Did you see a message in Kies saying that the firmware was now available for our device? I swear I saw something to that effect the last time I got on my computer. Would that help you out at all?
ODIN flashable firmware is my last hope, i suspect it will work, but only time will tell. I keep searching, checking sammobile, but nothing yet.
I'm to the point where I am holding off on buying car mods to do this winter because I have a sinking feeling I will be buying a new phone in the near future.
cbass said:
ODIN flashable firmware is my last hope, i suspect it will work, but only time will tell. I keep searching, checking sammobile, but nothing yet.
I'm to the point where I am holding off on buying car mods to do this winter because I have a sinking feeling I will be buying a new phone in the near future.
Click to expand...
Click to collapse
Just checked on my phone and it should be shipping back to me today so I hope like hell i'll get it tomorrow. I honestly think you'll be ok. Two of the CSRs mentioned to me that they reflash the devices before they even inspect them.
Christogq said:
Side note: Did you see a message in Kies saying that the firmware was now available for our device? I swear I saw something to that effect the last time I got on my computer. Would that help you out at all?
Click to expand...
Click to collapse
There is a new firmware update, but it's not supported by AT&T due to the locked bootloader.
Send it on!!!!!!
cbass said:
ODIN flashable firmware is my last hope, i suspect it will work, but only time will tell. I keep searching, checking sammobile, but nothing yet.
I'm to the point where I am holding off on buying car mods to do this winter because I have a sinking feeling I will be buying a new phone in the near future.
Click to expand...
Click to collapse
Hey i got my phone back. It took 8 business days, but because i was refuising to pay for the lcd repair. I have my phone back. They reflashed it at no charge and all that. They told me they do that before they inspect anything. I would imagine your would be reflashed and returned fairly quickly.
Christogq said:
Hey i got my phone back. It took 8 business days, but because i was refuising to pay for the lcd repair. I have my phone back. They reflashed it at no charge and all that. They told me they do that before they inspect anything. I would imagine your would be reflashed and returned fairly quickly.
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Click to collapse
Nice to hear and it works likes it should again. :good:

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