Auto shut down - HTC Amaze 4G

My Htc amaze 4g after one day or maybe less using is going automaticly shut down,,,and this is happening this few days...i want to know what the reason why it is shuting down everytime???(((
Sent from my HTC_Amaze_4G using xda premium

a little more info would be nice, are you stock? rooted? were you doing anything in particular when it shut down, like using any particular app?
just to clarify, does it shut down or does it reboot?

gogjhan said:
My Htc amaze 4g after one day or maybe less using is going automaticly shut down,,,and this is happening this few days...i want to know what the reason why it is shuting down everytime???(((
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
Yes make it clear, shuts down or bootloops? My phone has shut down only once and i noticed was overheated...

This happend to me too. I just got an exchange and problem solved .
Sent from my HTC_Amaze_4G using xda premium

smatthew45 said:
a little more info would be nice, are you stock? rooted? were you doing anything in particular when it shut down, like using any particular app?
just to clarify, does it shut down or does it reboot?
Click to expand...
Click to collapse
noo stock 2.3 sense 3.0 rom)no im not doing anything at that time,,,for example ima putting it somewhere and then i come and i can see that it is shuted down,,,or in the pocket sometimes is shutting down and i cant receive calls,,,but when i bought it there wasnt such problem,,,i am using it 1 month,,,but i cant go change it because i take it from america to armenia)))!what to do can you help???

Factory reset is an option
Root, flash custom ROM
Flashing will increase battery life, and the responsiveness of your phone

Same thing happened to it kept doing it over n over T-Mobile didn't do anything they're gonna send u a battery. That's all I rooted flashed new rom n one of faux older kernels new ones not stable I'd say underclocked to 1188 n phones been running great and battery last me 10-12 hours which for anyone with an amaze knows that's alot lol
Sent from my HTC_Amaze_4G using xda premium

raiden9250 said:
Factory reset is an option
Root, flash custom ROM
Flashing will increase battery life, and the responsiveness of your phone
Click to expand...
Click to collapse
+1
this is what i would try if i were you

The same exact thing happened to me when my Amaze was new. It shut down on it's own almost daily, but sometimes it would take a few days until it shut itself off and I think it went as long as 4 days one time. My phone is stock. I thought about returning the phone, but never got around to it and now that I have had it for a few months it has just stopped shutting off on it's own. I don't think I changed anything, but the phone works perfectly now.
I wish I could give a definitive answer on how to stop the shut down's, but I tried various things and nothing seemed to help. Somehow it fixed itself over time.

j181 said:
The same exact thing happened to me when my Amaze was new. It shut down on it's own almost daily, but sometimes it would take a few days until it shut itself off and I think it went as long as 4 days one time. My phone is stock. I thought about returning the phone, but never got around to it and now that I have had it for a few months it has just stopped shutting off on it's own. I don't think I changed anything, but the phone works perfectly now.
I wish I could give a definitive answer on how to stop the shut down's, but I tried various things and nothing seemed to help. Somehow it fixed itself over time.
Click to expand...
Click to collapse
sometimes the kernel and rom even from the factory need a little time to settle

j181 said:
The same exact thing happened to me when my Amaze was new. It shut down on it's own almost daily, but sometimes it would take a few days until it shut itself off and I think it went as long as 4 days one time. My phone is stock. I thought about returning the phone, but never got around to it and now that I have had it for a few months it has just stopped shutting off on it's own. I don't think I changed anything, but the phone works perfectly now.
I wish I could give a definitive answer on how to stop the shut down's, but I tried various things and nothing seemed to help. Somehow it fixed itself over time.
Click to expand...
Click to collapse
Soo i dont need to flash new rom or delete all???)but i think mine get better,because it is almost two days that it isnt shutting down itself,,,but 4days later it shutted down in the night and the alarm didnt work and i get late from university))))what to do now ????((((
Sent from my HTC_Amaze_4G using xda premium

I'm in the same boat as the OP.
Bought the Amaze brand new and it would reboot itself 2-3 a day when it was just sitting on my desk at work or home.
I rooted it and removed the T-Mobile bloatware, made no difference.
I then put Bulletproof rom on it and made no difference.
I then put Faux123 kernal on it with the Bulletproof rom...no difference.
I got a new battery and it made no difference.
Phone just reboots 2-3 times a day. It locked up overnight last night and I overslept since I use it as an alarm too.
Dunno what else to do...

dnslammers said:
I'm in the same boat as the OP.
Bought the Amaze brand new and it would reboot itself 2-3 a day when it was just sitting on my desk at work or home.
I rooted it and removed the T-Mobile bloatware, made no difference.
I then put Bulletproof rom on it and made no difference.
I then put Faux123 kernal on it with the Bulletproof rom...no difference.
I got a new battery and it made no difference.
Phone just reboots 2-3 times a day. It locked up overnight last night and I overslept since I use it as an alarm too.
Dunno what else to do...
Click to expand...
Click to collapse
Mine get better itself,,,now it can be one week or more that it is not auto shutting down,,,!but i didnt do anything with it,,,!only deleted some programs but i dont thing that it was the reason of getting better)!WAIT and it will get better too)!

Same problem here, completly stock tmobile rom and kernel.
It seems to shut down by itself when its on a period of inactivity.
Will try rooting and flashing soon.

c4t said:
Same problem here, completly stock tmobile rom and kernel.
It seems to shut down by itself when its on a period of inactivity.
Will try rooting and flashing soon.
Click to expand...
Click to collapse
rooted and flashed rom with quicksense 3.0 and still shutting down by itself when not being used.
Will flash Amaze Kernel 008 and see if it solves the problem.
I will update soon

c4t said:
rooted and flashed rom with quicksense 3.0 and still shutting down by itself when not being used.
Will flash Amaze Kernel 008 and see if it solves the problem.
I will update soon
Click to expand...
Click to collapse
Changing from Stock kernal to Faux123's didn't resolve it for me either. In the Energy Rom thread a couple people said once they flashed his rom that their reboot's went away. I just flashed it today and we'll see what happens.
I'm still on Faux123's kernal with the Energy Rom. If it reboots still, I might switch back to Stock kernal with Energy Rom to see if that makes a difference.

Phone just locked up and rebooted using Energy Rom with Faux123 kernal. Just installed Stock kernal, we'll see what happens...

Well I'm stumped and frustrated. The Amaze is a great piece of hardware but it seems to have rebooting issues just like the LG G2x did.
I have the stock kernal with Energy Rom and I've wiped it and have no apps installed. And after a couple hours it still locks up and reboots.
I'm about ready to dump the phone.
No matter what kernal/Rom I use...it just reboots after a couple hours time...

Are you using any sort of task managers or probably a certain app causing it to reboot. Do a factory/data reset and don't install anything for 24hrs and see if the problems continue. Also, you should backup the contents of you external sdcard and re-format it. And do the same with your phones internal memory card. There could be a file on there (maybe from a previous Android Device) that is not cooperating with the Amaze. Just gotta figure it out. Good Luck.
Sent by accident from my Amaze using Tapatalk

dnslammers said:
Well I'm stumped and frustrated. The Amaze is a great piece of hardware but it seems to have rebooting issues just like the LG G2x did.
I have the stock kernal with Energy Rom and I've wiped it and have no apps installed. And after a couple hours it still locks up and reboots.
I'm about ready to dump the phone.
No matter what kernal/Rom I use...it just reboots after a couple hours time...
Click to expand...
Click to collapse
I don't know if T-Mo will see it this way, but assuming you take, or have already taken, Double0EK's advice above, I'd try to get T-Mo to replace it as hardware defective. I've had zero reboots and I ran stock for 6 weeks and the Energy ROM for nearly two.

Related

My Tbolt turns off constantly

Not sure whats going on, it doesn't reboot and it only does it when on battery (Not plugged in) When I am using the phone, actually touching it going through menus it normally stays on but as soon as I let it sleep or anything it turns off... I have updated it and ruued it and tried different roms re-rooted.... out of ideas but currently have a phone that doesn't work as a phone as it just turns off all the time, any help would be greatly appreciated.
Sound like what many are calling the "sleep of death".
Dumb question, only having these problems when rooted and non stock ROM? So if you root, and leave it stock everything else, does it die? If you fully return to stock does it die? If so, and if it was me, Is exchange it.
If it doesn't die on the above, then:
Some phones prefer the interactiveX governor over ondemand...you can change this using speedtweak.sh on just about every kernel but ziggy's kernels. You can also try using setCPU to do it if you aren't comfortable using the terminal.
Read the thread of the ROM you are running to get more info about the kernel that its running on. The kernel devs here are usually very helpful.
courtesy of my rooted bolt
ILMF said:
Sound like what many are calling the "sleep of death".
Dumb question, only having these problems when rooted and non stock ROM? So if you root, and leave it stock everything else, does it die? If you fully return to stock does it die? If so, and if it was me, Is exchange it.
If it doesn't die on the above, then:
Some phones prefer the interactiveX governor over ondemand...you can change this using speedtweak.sh on just about every kernel but ziggy's kernels. You can also try using setCPU to do it if you aren't comfortable using the terminal.
Read the thread of the ROM you are running to get more info about the kernel that its running on. The kernel devs here are usually very helpful.
courtesy of my rooted bolt
Click to expand...
Click to collapse
I think its the opposite...I was having the same problem and a switch interactivex to ondemandx and never had a problem after that..
Sent from my ADR6400L using XDA App
Thanks for the response, and well no it always does it even on completely stock no root. The weird part is it doesn't turn off while plugged in at all... Could this be a battery issue? I have tried almost every rom on here and same thing once unplugged it will work while I'm actively using it. Then shut off as soon as I stop...
whoamanwtf said:
Thanks for the response, and well no it always does it even on completely stock no root. The weird part is it doesn't turn off while plugged in at all... Could this be a battery issue? I have tried almost every rom on here and same thing once unplugged it will work while I'm actively using it. Then shut off as soon as I stop...
Click to expand...
Click to collapse
Return your phone, it meats criteria, trying to figure it out is just going to give you a headache, your not a tech, don't try and be one. Turn it in, get a free replacement, flash away and be happy with your phone!
Sent from my TBolt using my f***king thumbs...
sonami said:
Return your phone, it meats criteria, trying to figure it out is just going to give you a headache, your not a tech, don't try and be one. Turn it in, get a free replacement, flash away and be happy with your phone!
Sent from my TBolt using my f***king thumbs...
Click to expand...
Click to collapse
It was a gifted phone purchased outright, I have no warranty through Verizon or anything, I have every intention of figuring it out.
It seems almost as if the issue is in the batter somewhere... It stays on and functions perfectly on the charger.. but once only on battery power it turns off..
sporty377 said:
I think its the opposite...I was having the same problem and a switch interactivex to ondemandx and never had a problem after that..
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
+1 You are right, got it backwards. Running a rom that I don't have to tweak finally so I'm a bit rusty.
To OP, if it does it on stock, then you might be able to get them to trade you. Unfortunately, many bolts are just bad. Good luck.
courtesy of my rooted bolt
So no thoughts on the battery thing then? These batteries do have some sort of "brain" in them right? Is there someway that could have become corrupt?
I was thinking this because it works so well on the charger, this has become a project phone for me at this point as I have acquired a G2X and get cheaper service and have 4G in my area on it anyways. So I am willing to try whatever, basically this is a very non stock phone, but atm has been RUUed to stock, and still has these issues, I have RUUed it a few times by this point.
whoamanwtf said:
So no thoughts on the battery thing then? These batteries do have some sort of "brain" in them right? Is there someway that could have become corrupt?
I was thinking this because it works so well on the charger, this has become a project phone for me at this point as I have acquired a G2X and get cheaper service and have 4G in my area on it anyways. So I am willing to try whatever, basically this is a very non stock phone, but atm has been RUUed to stock, and still has these issues, I have RUUed it a few times by this point.
Click to expand...
Click to collapse
Wipe your batt stats and find out
Sent from my TBolt using my f***king thumbs...
do you use setcpu ?
I had the same problem , so I used setcpu profiles and limitedthe CPU speed while on sleep to 3xx-4xx.
It worked for me. When it goes to 184mhz that's was my problem.
yes, wipe your batt stats.
even if it was a gift, it still has a warranty through verizon and htc that you can use. If you think the battery is bad, why not buy a cheap replacement battery on ebay/amazon?
nrfitchett4 said:
even if it was a gift, it still has a warranty through verizon and htc that you can use. If you think the battery is bad, why not buy a cheap replacement battery on ebay/amazon?
Click to expand...
Click to collapse
Well I was hoping someone else had the same issue, I am going to try and go to a vzw store today and see if I can get someone to let me use a battery for a bit to test that theory. I will post back when I find out more.
As for wiping of the battery stats for some reason clockwork just errors when I try to wipe bat stats..
whoamanwtf said:
So no thoughts on the battery thing then? These batteries do have some sort of "brain" in them right? Is there someway that could have become corrupt?
I was thinking this because it works so well on the charger, this has become a project phone for me at this point as I have acquired a G2X and get cheaper service and have 4G in my area on it anyways. So I am willing to try whatever, basically this is a very non stock phone, but atm has been RUUed to stock, and still has these issues, I have RUUed it a few times by this point.
Click to expand...
Click to collapse
I have exact same issue. I have three batteries and it does with all three. Mine too does not do it while plugged in. Tried different ROMS and Kernels and Radios to no avail. Didnt do it b4 I rooted. Started doing it when I switched to Gingerbread ROM. I am going to try going back to a Froyo and see if that helps. That is what I would suggest. I am probably going to try and put back to stock and Return. Luckily I bought at BestBuy and have warranty through them.

Possible fix for random reboots

Okay so I'm not 100% sure if this is a sure fix, but it seems to have worked for myself and my wife. We both were getting random reboots like crazy and it was getting very annoying. I remembered back in my windows mobile TP2 days that a lot of stuff gets stored on the SD card after constant flashing and tweaks. So in order to get a proper flash u normally would have to reformat ur SD card, wipe, wipe, wipe, and then flash ur ROM. That is exactly what I did with my phone as well as my wife's phone. I formatted our SD cards after backing everything up of course. I backed it up on an external harddrive, formatted, put everything back, formatted the phone with a super wipe zip I found somewhere in the development forum, installed a custom stock Rom I have been tweaking and then booted up my phone and have not had a single random reboot since. So as the title says, it is a possible fix. If u try it then please post so that other users can know if it is actually stopping the reboots or if It's just a placebo effect. Thanks and I hope I've helped someone who is extremely frustrated as I was with their 500 dollar phone randomly rebooting.
Sent from my Beastly EVO.. And did I mention it has 3D?
I fixed mine with a buisness card as a shim for the battery lol
atistang said:
I fixed mine with a buisness card as a shim for the battery lol
Click to expand...
Click to collapse
Yeah my battery wasn't loose at all. My phone would also sometimes freeze up and when I rebooted it would just be a black screen. I had to pull the battery to get it working again. I tried the auto brightness fix bit my screen would go black sometimes and rebooting did not fix. I actually had to pull the battery out.
Sent from my Beastly EVO.. And did I mention it has 3D?
See, the problem with my phone is not random reboots, but hard freezes--with custom kernels..only custom kernels. My actual ROM software is very stable.
Now, if someone can figure out why that happens, I will give them $100.
freeza said:
See, the problem with my phone is not random reboots, but hard freezes--with custom kernels..only custom kernels. My actual ROM software is very stable.
Now, if someone can figure out why that happens, I will give them $100.
Click to expand...
Click to collapse
Truth. I've never had random reboots and the only reboots I've done were solely manual because of these hardlocks from custom kernels.
If only my phone played nicely with kernels...
freeza said:
See, the problem with my phone is not random reboots, but hard freezes--with custom kernels..only custom kernels. My actual ROM software is very stable.
Now, if someone can figure out why that happens, I will give them $100.
Click to expand...
Click to collapse
Since we never had this issue with the 4G you think it could just be a borked kernel source from HTC and we are missing some valuable info in it? Or the dual core aspect of it being ours r diff than others being asynchronous, is very touchy to code and adjustments we woulda made on single cores?
Any other of the MSM8660 handsets experiencing this with their custom kernels or is it just ours? If just ours be worth looking at their stable kernel modes source to see difference n what they might be doing differently??
Sent from my PG86100 using XDA App
sgt. slaughter said:
Since we never had this issue with the 4G you think it could just be a borked kernel source from HTC and we are missing some valuable info in it? Or the dual core aspect of it being ours r diff than others being asynchronous, is very touchy to code and adjustments we woulda made on single cores?
Any other of the MSM8660 handsets experiencing this with their custom kernels or is it just ours? If just ours be worth looking at their stable kernel modes source to see difference n what they might be doing differently??
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
I'm leaning more towards HTC's screwed up source. As this problem wasn't present in their 2.3.3 source, at least with netarchy's kernel. There weren't nearly as many kernels to choose from but still.
I've heard a few people say the source was either incomplete or messed up somehow. We can only hope that HTC releases an updated software version with a new kernel so that they're obligated to release the source as well, and this time hopefully it will be complete.
atistang said:
I fixed mine with a buisness card as a shim for the battery lol
Click to expand...
Click to collapse
I used a gum wrapper for mine
Sent from my PG86100 using xda premium
I'm having strange issues as well. My phone will sometimes lockup while using it and then it displays the bootanimation and gets stuck on it and I have to battery pull. And it's actually done it once so far while I was sleeping. ROM is stock but I just decided to finally update it to 2.3.4 so I flashed dastin1015's "[ROM][Sense 3.0][2.3.4][Nov. 3, 2011] Stock 2.08.651.3 Deodexed w/ Hotspot and Beats" over it and rolled. Before I flashed, I nandroid'd, Titanium'd, and My Backup Pro'd. I then booted into TWRP and flashed and rolled. I didn't clean reset before or after because I was worried about losing texts and whatnot. That seemed to go well so I flashed chad.goodman's mildAnthraX and also updated my PRI. And keep in mind I haven't touched the clock settings or voltage. Any ideas? I was considering flashing stock kernel and seeing if that fixes it. If not, then I imagine I will have to do what I least want to and clean reset my phone. Will the logcat help identity the problem here?
Lucentio said:
I'm having strange issues as well. My phone will sometimes lockup while using it and then it displays the bootanimation and gets stuck on it and I have to battery pull. And it's actually done it once so far while I was sleeping. ROM is stock but I just decided to finally update it to 2.3.4 so I flashed dastin1015's "[ROM][Sense 3.0][2.3.4][Nov. 3, 2011] Stock 2.08.651.3 Deodexed w/ Hotspot and Beats" over it and rolled. Before I flashed, I nandroid'd, Titanium'd, and My Backup Pro'd. I then booted into TWRP and flashed and rolled. I didn't clean reset before or after because I was worried about losing texts and whatnot. That seemed to go well so I flashed chad.goodman's mildAnthraX and also updated my PRI. And keep in mind I haven't touched the clock settings or voltage. Any ideas? I was considering flashing stock kernel and seeing if that fixes it. If not, then I imagine I will have to do what I least want to and clean reset my phone. Will the logcat help identity the problem here?
Click to expand...
Click to collapse
Ur on the exact setup as I am. Kernel and ROM. Stock kernel still did exactly what u mentioned above as well. After formatting my SD card I have yet to have it happen. It's been about 8 days since I formatted. After reading the posts I don't think formatting my SD card is a fix, but I too am leaning towards HTC kernel being messed up. I think sooner or later my phone is going to do it. My phone was doing exactly as u stated. Booting into the splash screen and not going past it. On some occasions my phone would either freeze up or just go black. The hard buttons would light up but not my screen. Hope this gets figured out soon.
Sent from my Beastly EVO.. And did I mention it has 3D?
Mine resets between the hours of 71-80 of being on
I'm having the same problem and I do not know how to solve it! I am so close to selling my Evo 3D and going to the SG II.
I have ran CleanRom and currently running Fresh. I have tried Mwalts kernel, Bcblends kernel, and stock kernel from Fresh stock. No matter what I tried, my phone ALWAYS resets between the hours of 71-80 of being on.
The reset happens only when I try to turn on the phone. It turns on, off really quick, then I hit the power button again, the lock screen comes on, then the phone resets. It is getting really annoying as I love having stability and this phone isn't stable at all.
Any ideas? I have exhausted everything I know. I'm running the exact same programs as I have on the Evo 4G and since it is resetting at the same hours always at the same time on different ROMS/Kernels, I'm pretty sure its not app issue. I also tried changing between the 3 radios and no change there. The only other option now is to do a fresh install of Fresh and use it stock and see what happens.
Rytt
Try setting min cpu freq to something other than 192000, I use 384000 sleep and 482000 wake. I used to have a reboots and freezes but saw that advice somewhere and gave it a shot. Presto no more issues. Battery life is no worse for wear either. Not saying this will work but worth a try.
3VO Sent
ifly4vamerica said:
Try setting min cpu freq to something other than 192000, I use 384000 sleep and 482000 wake. I used to have a reboots and freezes but saw that advice somewhere and gave it a shot. Presto no more issues. Battery life is no worse for wear either. Not saying this will work but worth a try.
3VO Sent
Click to expand...
Click to collapse
already try that
no luck it still keep rebooting while screen off
freeza said:
See, the problem with my phone is not random reboots, but hard freezes--with custom kernels..only custom kernels. My actual ROM software is very stable.
Now, if someone can figure out why that happens, I will give them $100.
Click to expand...
Click to collapse
my cdma-sense kernels having issues????
RLS9 and RLS14 should be 100% stable - and not based off of htc source
(on pre 2.17 based roms)
i think freeza gave rls9 his seal of approval for stability.. if memory serves correctly
...on my phone i use (not my test phone) im @ 242 hours uptime on rls14 and warm 3.5 r116
...no im not trolling, just looking for feedback
chad.goodman said:
my cdma-sense kernels having issues????
RLS9 and RLS14 should be 100% stable - and not based off of htc source
(on pre 2.17 based roms)
i think freeza gave rls9 his seal of approval for stability.. if memory serves correctly
...on my phone i use (not my test phone) im @ 242 hours uptime on rls14 and warm 3.5 r116
...no im not trolling, just looking for feedback
Click to expand...
Click to collapse
He said that before you found the magic fix I'm pretty sure. Notice that was back from November. Lol
Sent from my PG86100 using xda premium
Huge Thanks
thank you so much for sharing your information my evo 3d was rebooting about every 30 min and i have just been dealing with it because i had took my evo4g into the sprint store because it was rebooting aboutevery 5-10min so they looked at it and couldnt figure it out so the gave me the evo3d for free and i put the sdcard that was in my evo 4g into my evo3d without having any idea that it was the sdcard causing all of my problems so the same thing started to happen to my new evo 3d started off about every day and eventually started to reboot every 30min and i just decided that all htc devices were like this so i have been dealing with it but today i said enough is enough and looked online and saw this thread and wiped my sdcard and sure enough no reboots yet its been about 3 hours so i think its fixed
i cant thank you enough i think it got corrupt from all of the flashing i was doing
son of a ***** right as i was about to hit post the mother ****er rebooted so its not my sdcard after all should i take it in to sprint what do you think ahhh i should have never posted anything it was going so well FML!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
ps hboot 1.4 is the **** no more going to the computer to flash a rom stupid hboot 1.5
I've sometimes had trouble running custom kernels (reboots and strange behaviors) that were fixed when running the stock kernel. But, the stock kernel leaves a lot to be desired in overall performance, so I continue to kernel hop. But, from my lurking on the different ROM forums, it seems that stock is the way to go for stability at the sacrifice of performance.
I had problems with evo rebooting and that in a loop. Very annoying. For that i've changed several roms just to find out that it could probably be because of widgetsoid.
At first the rebooting after some time of use, 1-2 days. And if flashing a different kernel than the one with rom. I was going mad, the last reboot or series of constant reboot after the evo has turned itself on, has occured after i set the brightness to lowest value, it was late so i wanted a darker screen. Interesting it when i set lowest value in system or via leedroid tweaks in widgetsoid widget popup - value im at 12 %. Maybe i got the restarts because i went below 12? Since my brightness im above 12 in widgetsoid and minimal in system, my evo didn't reboot a single time.
Currently i'm at shawn3d rom. Later i'll try some other kernel and rom again and see if the reboots occured.
U get random reboots while using any brightness widget with custom roms. I've narrowed my 3d threshold for the reboots to be anything less than 5%.
No reboots if kept at or above 5% for me...
Sent from my PG86100 using Tapatalk 2
i have had success after formatting system/data/cache to ext4 in the ext4 recovery, i had random reboots and lockups while using twrp and not formatting to ext4, (in all honesty i doubt the twrp was too blame)

Atrix random reboots and screen not turning back on

Hi all,
I'm wondering if anyone can help me....I'm getting kind of desperate here! Basically my Atrix keeps randomly rebooting or getting stuck with the screen off (requiring a batter pull) . This happens about 10-20 times a day (my Atrix is far too unreliable right now to use as a daily). This seems to ONLY happen when on network (ie 2g/3g/hspa) and doesn't seem to happen on wifi. I can leave it on all night and day at home on wifi happily with no trouble but as soon as I go to work and leave it on network, the trouble starts. Its weird cause if the phone is doing something with the screen off (playing and streaming music over Bluetooth for example) it won't have any problems. Its only once I leave it at rest on the network that it turns into the most unreliable handset ever.
At first I thought it may be the neutrino rom I was running but I've since been using jokersax's amazing ics builds and the same problem persists. I did a full clean (format /data & /system plus cache and factory wipe ) and loaded on the latest beta build this morning, left it clean with zero apps except google (and xda!) and within an hour of getting to work the problem came back.
I am fully boot loader and network unlocked.
Please, if anyone has any idea I would be really grateful. I am tearing my hair out!
Sent from my MB860 using XDA App
It is happening with me too, but, I dont realize it on happen on mobile data connection
Since i flashed beta 0.1.0 2d of Jokersax's ICS and come out of home
Today, for 5 times I have to pull battery out of Atrix
Why not try a more stable ROM first and see if you get reboots.You do realize some phones just cannot handle unstable roms like the cm9 builds even though they are great for some ppl it just doesn't workout also maybe you are using an oc kernel that your phone cannot handle.I would check both things first.
Try some a bit more stable.
cm7 ba2ft
wetdream
darkside
gingermod
If you get the same with those then maybe fastboot wipe and stuff like that so you can clear everything out
EDIT: flash a radio too
sk8trix said:
Why not try a more stable ROM first and see if you get reboots.You do realize some phones just cannot handle unstable roms like the cm9 builds even though they are great for some ppl it just doesn't workout also maybe you are using an oc kernel that your phone cannot handle.I would check both things first.
Try some a bit more stable.
cm7 ba2ft
wetdream
darkside
gingermod
If you get the same with those then maybe fastboot wipe and stuff like that so you can clear everything out
EDIT: flash a radio too
Click to expand...
Click to collapse
Hey,
Thanks, I'm going to try Gingerblur tonight... I had ruled that out as I have used darkside/gingerblur before and apart from the occasional reboot they were OK. The reboot was OK really, I know its a known issue with this model even with unrooted handsets, as long as its occasional and clean boots back to system again it doesn't really matter as I don't pin lock my sim (currently my problems are either a reboot every three minutes as soon as I switch the screen off... or, more commonly, the dead screen, needing that battery pull) .
I *suspect* that it may be the radio, but really need some solid advice on this because a couple of years ago I completely bricked my G1 by flashing the wrong radio and vowed never to touch radios again if I didn't have to....I am naturally very hesitant about radio flashing from that episode. Can anyone give me some decent advice on which radios i should be looking at for an unlocked ( but formerly Orange UK) Atrix? One very nervous owner here!
The other weird thing is that is perfectly fine when on a power source.
Sent from my MB860 using XDA App
markdjj said:
Hey,
Thanks, I'm going to try Gingerblur tonight... I had ruled that out as I have used darkside/gingerblur before and apart from the occasional reboot they were OK. The reboot was OK really, I know its a known issue with this model even with unrooted handsets, as long as its occasional and clean boots back to system again it doesn't really matter as I don't pin lock my sim (currently my problems are either a reboot every three minutes as soon as I switch the screen off... or, more commonly, the dead screen, needing that battery pull) .
I *suspect* that it may be the radio, but really need some solid advice on this because a couple of years ago I completely bricked my G1 by flashing the wrong radio and vowed never to touch radios again if I didn't have to....I am naturally very hesitant about radio flashing from that episode. Can anyone give me some decent advice on which radios i should be looking at for an unlocked ( but formerly Orange UK) Atrix? One very nervous owner here!
The other weird thing is that is perfectly fine when on a power source.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Hang on, I'm not making sense here, maybe it is these advanced ROMs, I was just surprised that neutrino (a cm7 based rom) also produced these reboot problems. Anyway, any advice on radios would be appreciated
Sent from my MB860 using XDA App
As long as you flash atrix radios only you should be okay. I flashed just about every applicable radio on my brother's captivate and never bricked it.
I agree with you and previous posters, it sounds like a radio issue for sure.
Sent from my MB860 using XDA App
I have the same problem with my Atrix running cm7 ba2ft. Sometimes it does not respond when you try to unlock, and I need to take out the battery to turn it on again. I bought the phone couple of weeks ago.
another thing to look at would be the battery my friend had similar problems with his nexus and tryed Roms and radios I bought him a new battery as a joke and the joke ended up on me cause he hasn't had the problem since let me know if this helped you aswell
Sent from my ics+darkside multiboot mb860 using xda premium
Same problem here. Very aggravating.
I am having the same problem. And I am 100% stock with no mods. I just installed OTA 2.3.6 so I am waiting to see if that helped.
Yeah, I'm really worried this is a hardware problem - I've been quiet these past couple of days testing the brand new GB radio and when that still had errors i then also tried the European one - the problem still persists. I have now downloaded every Atrix radio under the sun now so may try a few more...
This is quite frustrating as a) I really want to enjoy ICS as it really is a step up from previous versions of Android and b) I no longer have the option of selling this in its current state.
I'm also going to try a new battery as WikidClown suggested above, can't harm....I can pick up one on Amazon for less than a tenner.
One thing is for sure, I don't think I will be buying Moto hardware again!
ChrisSkeeles said:
I am having the same problem. And I am 100% stock with no mods. I just installed OTA 2.3.6 so I am waiting to see if that helped.
Click to expand...
Click to collapse
OK, so does anyone have any ideas? I have tested it using a load radios...and still nothing, it still randomly reboots. This is possibly the most unreliable handset I have ever owned
Sent from my MB860 using XDA App
Have you tried fastboot wipe? Maybe format internal SD and start fresh. Haven't had this issue just trying to help.
Sent from my MB860 using Tapatalk
jp2132 said:
Have you tried fastboot wipe? Maybe format internal SD and start fresh. Haven't had this issue just trying to help.
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
I have formatted /system and /data etc between ROM changes, how would I do a fastboot wipe? I'm willing to try anything at this point!
Sent from my MB860 using XDA App
Actually, scratch that, I know exactly how to do that...except I can't boot into fastboot. Is this indicative of something wrong? Will I have to go back to SBF?
markdjj said:
I have formatted /system and /data etc between ROM changes, how would I do a fastboot wipe? I'm willing to try anything at this point!
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
i baught my atrix used. everything was stock. still had multiple reboots and battery pulls daily. on cm9 they seem to happen less. and the battery pull only happened once. but i know the issue must still be there. might try my wifes battery. her atrix has rebooted maybe 5 times ever. 3 since this last official update (she is still lock stock and 2 smoking barrels)
OK, trying a new battery is my last hope...I did a fastboot wipe this morning and for an hour and a half it was all going so well...but then the reboot happened.
I'm getting a bit fed up with this pos hardware...I can't even sell this thing in this state.
Sent from my MB860 using XDA App
Anyone have any other experiences? I have confirmed that it isn't the battery...I bought a new batter and within 45 minutes it has rebooted once and done the screen off thing where it needs a battery pull. Complete crap.
One thing to note is that it does seem to get very warm on the back, although the internals ( behind the battery) don't seem so bad. Is there any way to keep the temp down aside from underclocking? All my roms have always been under clocked so I know that doesn't make any difference.
The other thing I might try is to use something like Noled so the phone isn't completely idle. Might drain the battery a bit unnecessarily though....why couldn't Moto have put in an amoled screen?
Anyway, will report back once I've tried it.
Sent from my MB860 using XDA App
I used to get tons of random reboots and then I was told to get the app called "Wake My Android Pro". Settings -> Test Activity -> Auto Startup, and Stop Activity checked. Weird settings, I know, technically with stop activity checked it doesn't do anything, but ever since then I don't experience random reboots. This was a few months ago when I was on just CM7. I've always installed this app when I get a new rom and I've tried Neutrino, Darkside, Alien, Aura, CM7, Wet Dream, and currently on joker's CM9 beta 1 build and RARELY experience random reboots. It went from once an hour to once a month now. I'm also on the .36p radio if that helps.
SoupySauce said:
I used to get tons of random reboots and then I was told to get the app called "Wake My Android Pro". Settings -> Test Activity -> Auto Startup, and Stop Activity checked. Weird settings, I know, technically with stop activity checked it doesn't do anything, but ever since then I don't experience random reboots. This was a few months ago when I was on just CM7. I've always installed this app when I get a new rom and I've tried Neutrino, Darkside, Alien, Aura, CM7, Wet Dream, and currently on joker's CM9 beta 1 build and RARELY experience random reboots. It went from once an hour to once a month now. I'm also on the .36p radio if that helps.
Click to expand...
Click to collapse
Cheers, have downloaded and will report back. The most annoying thing about troubleshooting a problem like this is that there is no immediate 'it worked or 'it didn't work' ....it's just a waiting game! Thanks a lot though, really hope it does work (and thanks for replying, was starting to feel like I was answering threads to myself!). I have .36 radio installed already (I think, will check...it's the Brazilian one isn't it?) .
Just to check then...you have all the check boxes in wake my android ticked?
Sent from my MB860 using XDA App

Phone Randomly Shuts Off

I've only had this happen a few times and was wondering if anyone had this happen to them also. I'm rooted and run custom roms, it doesn't seem to be rom or kernel dependent.
For example, I had my phone on since noon and haven't really used it since then except a few times to check the time. I just pulled my phone out of my pocket and hit the power button... nothing. I held it down and it started to boot up. When this happens the battery is never dead (it was at 68% with the ext. battery this time), it just wants to turn itself off. It seems to happen when the phone is "sleeping", it's never done it when I'm actively using the phone so it's not an overheating issue.
It's not really annoying since it doesn't happen often, it just confuses me.
brando56894 said:
I've only had this happen a few times and was wondering if anyone had this happen to them also. I'm rooted and run custom roms, it doesn't seem to be rom or kernel dependent.
For example, I had my phone on since noon and haven't really used it since then except a few times to check the time. I just pulled my phone out of my pocket and hit the power button... nothing. I held it down and it started to boot up. When this happens the battery is never dead (it was at 68% with the ext. battery this time), it just wants to turn itself off. It seems to happen when the phone is "sleeping", it's never done it when I'm actively using the phone so it's not an overheating issue.
It's not really annoying since it doesn't happen often, it just confuses me.
Click to expand...
Click to collapse
still you might want to check the rom and kernel just in case, either re-flash or change.
if the problem still happens, use your warranty and get a new phone.
what rom, kernel, and recovery are you using?
I actually just happened earlier again. Got a text from a friend that she was here, so I went down and let her in, came back up and went to check my phone a few minutes later and it was off. WTF.
I'm currently using Nils newest business sense with the OC'd ICS kernel and the latest Amon Ra recovery. This used to happen on GB also so it's not a rom/kernel problem IMO.
It happens so sporadically (except for tonight apparently) that it's maybe happened 5 times since I got it on release day.
Maybe I have the governor in cpu master set too low? I have it at the lowest of 384 MHz, I've always wondered this: whats the difference between conservative and powersave?
did it happen while you were on stock GB or on a custom rom and kernel? maybe try relocking and running stock for a while and see what happens?
I honestly don't remember, it's been too long lol. It's not worth it to go back to stock and relock considering I like ICS too much.
brando56894 said:
I actually just happened earlier again.
I'm currently using the OC'd ICS kernel
Click to expand...
Click to collapse
that's the issue right there, run the stock kernel at stock speeds.
How could it be the ICS kernel when it's happened on GB also?
Which OC? I've read that the 1.8 causes random stuff like this, but 1.7 doesn't.
Sent from my ADR6425LVW using Tapatalk 2 Beta-5
3.0.16-g4a9c8a3 SebastianFM #1 is what the kernel info says
The zip name is Overclocked_kernel_v1.20_1836_MHz_by_sebastianFM.zip
Not all phones can handle overclocking.
Mine is stable about 98% of the time, it may actually be the extended battery that is causing the issue.
brando56894 said:
Mine is stable about 98% of the time, it may actually be the extended battery that is causing the issue.
Click to expand...
Click to collapse
9x out of 10 random reboots are from either undervolting too low or overclocking too high.
I went back to the stock kernel since it seemed to be a little choppy with the oc'd kernel. That may have been the problem after all.
Sent from my Transformer TF101 using Tapatalk

Phone acting weird, anyone have a solution?

First of all, my phone is running jellybomb version 2, freeza beastmode kernel 2.0 and cpu running at 2.7. I've never had problems before until one day I downloaded a file that had a virus, so I decided to do a restore using twrp. The restore failed and my phone and it got screwed, I've tried several methods to get it running again and I finally found the solution. I flashed the brickbug file and it was fixed. Now I noticed that sometimes when I restart the phone, it won't restart, it just powers off. There are also times when my phone just blacks out and freezes and I have to do a battery pull. There are also incidents where after boot up from a restart or battery pull, my touch screen won't respond. It's really weird. I dirty flashed to jellybomb version 2 from version 1, I doubt that's the issue since these problems started happening after I flashed brickbug to fix my phone. Anyone know what could be wrong or a fix? It's not a huge issue since my phone works fine most of the time, but it gets a bit annoying when the problem does happen. Last resort would be wipe absolutely everything and start over..
Sent from my SM-N900P using XDA Premium 4 mobile app
vizi0nz said:
First of all, my phone is running jellybomb version 2, freeza beastmode kernel 2.0 and cpu running at 2.7. I've never had problems before until one day I downloaded a file that had a virus, so I decided to do a restore using twrp. The restore failed and my phone and it got screwed, I've tried several methods to get it running again and I finally found the solution. I flashed the brickbug file and it was fixed. Now I noticed that sometimes when I restart the phone, it won't restart, it just powers off. There are also times when my phone just blacks out and freezes and I have to do a battery pull. There are also incidents where after boot up from a restart or battery pull, my touch screen won't respond. It's really weird. I dirty flashed to jellybomb version 2 from version 1, I doubt that's the issue since these problems started happening after I flashed brickbug to fix my phone. Anyone know what could be wrong or a fix? It's not a huge issue since my phone works fine most of the time, but it gets a bit annoying when the problem does happen. Last resort would be wipe absolutely everything and start over..
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Honestly my phone does the same with occasional random reboots and lock ups requiring battery pulls (Even the power button-menu-power up didn't restart to twrp) and even then restarting doesn't usually go without a hitch. Even when I was running stock root my phone would get stuck at the yellow sprint screen from time to time and I'd have to go TWRP and wipe Dalvik and Cache, then Dalvik again to get it to reboot.. The only reason I didn't unroot was was because even when my phone was new and out of the box, stock it wouldn't reboot cleanly all the time.
It got a little better after the firmware updates but it still hasn't gone away entirely.
I do expect it to get cleared up eventually but for now just take it as a fact of life with this phone.
demetrios3 said:
Honestly my phone does the same with occasional random reboots and lock ups requiring battery pulls (Even the power button-menu-power up didn't restart to twrp) and even then restarting doesn't usually go without a hitch. Even when I was running stock root my phone would get stuck at the yellow sprint screen from time to time and I'd have to go TWRP and wipe Dalvik and Cache, then Dalvik again to get it to reboot.. The only reason I didn't unroot was was because even when my phone was new and out of the box, stock it wouldn't reboot cleanly all the time.
It got a little better after the firmware updates but it still hasn't gone away entirely.
I do expect it to get cleared up eventually but for now just take it as a fact of life with this phone.
Click to expand...
Click to collapse
Yeah, I've been wiping dalvik and cache too, to get my phone back to normal at times too.
Sent from my SM-N900P using XDA Premium 4 mobile app
vizi0nz said:
First of all, my phone is running jellybomb version 2, freeza beastmode kernel 2.0 and cpu running at 2.7. I've never had problems before until one day I downloaded a file that had a virus, so I decided to do a restore using twrp. The restore failed and my phone and it got screwed, I've tried several methods to get it running again and I finally found the solution. I flashed the brickbug file and it was fixed. Now I noticed that sometimes when I restart the phone, it won't restart, it just powers off. There are also times when my phone just blacks out and freezes and I have to do a battery pull. There are also incidents where after boot up from a restart or battery pull, my touch screen won't respond. It's really weird. I dirty flashed to jellybomb version 2 from version 1, I doubt that's the issue since these problems started happening after I flashed brickbug to fix my phone. Anyone know what could be wrong or a fix? It's not a huge issue since my phone works fine most of the time, but it gets a bit annoying when the problem does happen. Last resort would be wipe absolutely everything and start over..
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sounds like its the beastmode kernel issues. Flash version 1.8 and see if that fixes your issues.
I would run the MJ4 tar via Odin to start totally fresh.
I am having a similar issue. my phone will just reboot on its own and freeze up a lot. i dont think its the kernel because it has been happening ever since i first installed the jellybomb rom and had a lite kernel installed. now switched to beast 2.3 and still having the same issues. im gonna flash 1.8 and see if it gets any better. but people are posting positive results on the 2.3 . dont know what to do. its frustrating
sillykaos said:
I am having a similar issue. my phone will just reboot on its own and freeze up a lot. i dont think its the kernel because it has been happening ever since i first installed the jellybomb rom and had a lite kernel installed. now switched to beast 2.3 and still having the same issues. im gonna flash 1.8 and see if it gets any better. but people are posting positive results on the 2.3 . dont know what to do. its frustrating
Click to expand...
Click to collapse
Before going through all that mess, toss on a stock kernel and see if your issues go away. You'll narrow down the issues right quick.
Compusmurf said:
Before going through all that mess, toss on a stock kernel and see if your issues go away. You'll narrow down the issues right quick.
Click to expand...
Click to collapse
Ill give it a shot when i get home. barely have service here at my office. ill post my results back.
Compusmurf said:
Before going through all that mess, toss on a stock kernel and see if your issues go away. You'll narrow down the issues right quick.
Click to expand...
Click to collapse
My phone has been doing this from the time i took it out of the box on October 4. It was ever worse then, so much so that I returned the phone exchanged it for a new one. The problems continued and I questioned my decision to upgrade to the Note 3 but then the firmware upgrades improved things a little.
I can tolerate the issues now and I do expect them to go away on future updates
edgar360 said:
Sounds like its the beastmode kernel issues. Flash version 1.8 and see if that fixes your issues.
Click to expand...
Click to collapse
I flashed 2.3 kernel and it seemed to fix most problems.. I just get Internet shutdowns here and there.. So far that's the only problem.
Sent from my SM-N900P using XDA Premium 4 mobile app
vizi0nz said:
I flashed 2.3 kernel and it seemed to fix most problems.. I just get Internet shutdowns here and there.. So far that's the only problem.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
2.3 is the shiz, bro. I know some have issues with it, but for me it far exceeds even 1.8. Even with no overclocking, 1.8 would do odd stuff, like go to off when I'd selected restart (plugged in or not), &c. With 2.3, I've yet to run into any issues, the phone behaves as I've directed it. I overclock it using profiles in SetCPU, and the cores stay cool. With 1.8, no such luck.
As to Internet shutdowns, I have found that the browser plays a role in things. Having never used the stock browser, I switch mainly between boat browser and chrome, and both will occasionally freeze. Long back press to kill is my fallback.
Sent from my SM-N900P using Xparent BlueTapatalk 2
what your describing
Your phones should run flawlessly all the time. I would take issue that when the phone starts acting buggy, it's just normal for this phone.....I disagree with that, there is a issue somewhere if you have these issues occasionally.
Just my 2 cents
Well it took my slack ass a couple weeks to flash the stock kernel due to my issues. and after a few days my phone hasnt randomly rebooted. So i take it my phone is not liking the BEAST right now? This is just some poopoo.

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