Just got a Wifi/3G Flyer today, running Gingerbread 2.3.3. and software version 1.56.720.2. I have a WPA2-PSK secured Belkin wifi router at home. Currently, it has 2 laptops and 2 phones (BB & Galaxy S2) connected without any problems.
My Flyer refuses to recognize the router, but it shows up my neighbor's similar WPA2 secured SSIDs instead - (so presumably the wifi hardware is working).
I have already tried/checked the following:
Router's SSID is not hidden.
Router supports push button WPS - does not work with the Flyer though it configured my Samsung Galaxy S2 perfectly fast.
Rebooted router.
Changed router security to none, WEP 64 bit and WEP 128 bit.
Manually entered settings - it just says my network is 'not in range' despite my sitting right next to it.
My router settings are:
Authentication - WPA-PSK + WPA2-PSK
Algorithm - AES
Wireless channel - auto.
Wireless mode - b/g/n all supported.
Is there a fix for this that doesn't involve rooting the device?
Update: Used the software update to get it to 2.3.4 and software version 2.27.720.1, and it still is showing up every goddamn wifi network in the vicinity other than my own one
change your channel from Auto to channel 10 or 11. Normally this will not affect your other devices. It seems that the Flyer is quite sensitive for this kind of 'problems'
Holy quack, that worked!
Thank you so much! I set the channel to 11, after which it started detecting the network, but would connect and instant disconnect. A reboot fixed it for good!
Related
I got my HTC Hero on Orange in the UK last week.
I am getting an issue where a normally stable wireless network will be knocked out if i connect the Hero on Wifi.
I know its not the radio - connects fine on WEP secured work network and on the open connection on the train and at McDs
I have done a fair bit of googling and RTFM and basically found lots of router specific issues on Android phones but nothing that looks like the same issue i have encountered except one on the Android community forum where no one has a solution or suggestion i havent already tried.
XDA developers was a great help with unlocking and flashing a ROM to my Trion so i thought i would amend the post i made there and see if i get any more expert opinion on here. Apologies for the length of the post - will post ROM and build numbers if that helps (and someone tells me where to look on the phone!)
Conscious this is a lenghty post (hello all!) but thought as i struggled to find anything it might help others in the same situation if i detail the issues and what i have looked at and hypothesised that i need to try to resolve this - in case anyone else has similar issues.
Netgear DGFV338 ADSL and Ethernet VPN & Firewall router.
Three wireless laptops and Sony Ericsson G900 all connect fine
Laptops run XP Pro, Windows 7 RC and a dual boot Vista/Ubuntu machine
desktops (all on gigabit backbone) run similar mix but only lose internet after router and modem have borked.
I am running this on a 20 MB Virgin connection which is usually faultless (3 years or so uptime not counting upgrades to the modem). Speed or timeout is not an issue - usually get between 12MB and 17MB DL and 700kbps UL
As soon as i connect with the Hero i can use the Wifi but briefly (one web page, start to load Market etc) - basically network detected and WPA-PSK TKIP connected, IP allocated and showing in wireless clients table of router.
I was running restricted MAC access and IP/MAC binding as i have ports open for the 360's and the Wii and want to restrict access to these devices only but removed this as part of the troubleshooting.
Shortly afterwards 20 seconds to 1 minute after connection the wifi drops - all connections lost, laptops lose connections and i lose connection to Virgin. It requires a full reboot of modem and router with the Hero off to recover a connection.
I wiped the router and all the security and all the other pcs etc work fine
then turn on hero - same story. So its not any of my more esoteric and paranoid router settings - i dont think.
Been on the Netgear forums and apart from some issues with the G1 and AES on home routers (mine is the full enterprise kit metal case) i find nada
Troubleshooting to date has narrowed it down to a couple of choices.
I know my router but i am brand new to this phone so some of this is pure guess work. One suggestion was ARP floods from multiple requests from phone getting it blocked by the firewall. Except traffic logs dont support this
Encryption support:
I use WPA PSK TKIP - this is detected as WPA Personal by the Hero but it can connect to router when i use the pass and this setting so i am working on the basis this is supported and correct.
I have read about issues with poor AES support on some routers which are fixed by a firmware update but have the same issue with other devices on AES so would prefer TKIP. So it could be encryption handling - initial connection works but error logging could crash the router if this is not working correctly
Anybody know if the WPA personal listed for connections is TKIP or AES?
I cant find any clear information on this.
Orange DNS or restricted gateway settings:
This appears to be the main symptom - i lose DNS support and therefore access to the internet. Turning off the Hero and reconnecting the laptop gives me access to the router but i need to reboot the modem to get my IP back (dynamic but changes every 12 months or so) the hypothesis is that the Orange connection in this build has the DNS hardcoded to go through their DNS servers which either Orange or Virgin systems dont like and boots my connection off the internet. Bit of a long shot but as i cant seem to find any way to fix static IP or DNS listings it could be the case as i cant switch to OpenDNS as i would to test this otherwise.
Only comes to mind as the first day with the phone (when Orange 3G was not active) i didnt have this problem - wifi on phone and laptop worked fine and both together
Bit of a longshot but the symptoms point to a DNS corruption if it isnt my router treating repeated WPA or DNS requests as a DOS attack. It could be DHCP creating errors but i can bind a MAC to specific IP to override this on the router. It sees the Hero, recognises the MAC and adds it to the restriction whitelist.
I havent checked ARP logging but that theory could pan out as its unlikely DNS would take down the router and modem - ARP or DOS lockdown could.
WiFi Channel
I run channel 11 due to neighbours wifi interference - Wii wont work at all with default channel.
I cant find the default channel information on the Hero but would assume it is 6 like most devices.
this one is strange - if it is the Wifi Channel then seeing the router should be a problem and connection shouldnt happen at all. It seems unusual to allow a connection but then crash the router as it is getting traffic on a different channel.
Could be another side effect of my routers firewall blocking suspicious traffic but seems unlikely.
As you can see a fair amount of things have been tried and i am still getting nowhere.
I need to try the encryption settings - does anyone know what the WPA setting is on the Hero and which encryption is supported/offered as standard?
I need to try changing my router back to channel 6 - does anyone know the default channel or how to change this in the Hero?
I need to try static rather than DHCP (but on the phone as already have tried forcing IP from router) - how do i get to these settings?
I need to try static DNS rather than Dynamic (router proxy of Virgin DNS)
I do have a Linksys WRT54g (three of them - one vanilla, one Sveasoft and one Tomato) which i use for outside events at work so i could swap one of those in but i suspect its a combination of Hero settings and router settings and i would like to get my main router set up (and keep the 8 ports) than swap back to the older WRTs and have to set up my Xbox 360s to get around the issue they have with being on a switch with a different subnet and not connecting to Windows 7 media centre
Basically i have tried most of the things i can try with the access i have on the phone and my knowledge of its default settings. What apps can i try to give me control of the networking and access section?
Otherwise, loving the phone. Better than the reviews and whilst not lightning fast its a damn sight quicker than an overclocked Trion i was running before (which worked fine on the same router and WPA Personal)
I am liking Android, glad to not be locked into the Apple tax/ecosystem and realising that WinMo has a looong way to come; even with the help HTC and xda developers offer to make better use of the hardware.
But i am heavy internet user and i cannot risk running my Hero at home on 3g when i have 500MB cap and a £3 a MB over limit charge with no notice from Orange to say i am near limits.
Any ideas? feedback? similar tales of woe?
Possible solution
Ohkaaay - found advanced settings so that helped! n00b error
Removed all security.
Changed channel to 6
connects
change to channel 11
connects but crashes router
reboot router and modem
change back to channel 6
change security to WPA Personal AES
connects
doesnt crash router
change to channel 11
connects
doesnt crash router
i appear to have a working connection and there is no way i would have made it through this post with the Hero on before i made these changes
weirdly i now have two identical entries in the wireless networks list
one says SSID_name Connected
two says SSID_name WPA Personal
remove remembered networks
Hero autodetects my SSID_name
sign in with AES password
two listings in wifi list again, same as before.
So it looks like WPA TKIP doesnt work on my router with Hero
AES does.
Channel 6 works with no security
Channel 11 doesnt
BUT... enable AES and Channel 11 works.
Guess the Channel 6 signal issue interferes with the TKIP or something
But i can report that on Netgear router WPA Personal AES works ok, which apparently on the pre-Cupcake G1 was a known issue.
Apologies to post and then reply to my own post but this might help someone
I can confirm your findings regarding WPA + TKIP vs WPA2 + AES.
I was running WPA + TKIP on a Linksys WRT54GX and experienced major connectivity issues with my Hero (although is did not crash the router). Did not experience this problem with my iPhone 3G.
Changed configuration to WPA2 + AES and Hero does now work without any issues.
I know this:
A. Is fairly obvious
and
B. Is not particularly helpful to you
However - if any device (regardless of whether it is buggy or not) is crashing your router, the router clearly has buggy firmware itself and is at fault. Router firmware should be robust to the unexpected, especially on wifi as this could be prone to denial of service attacks from anyone happening to be walking by. A router that is crashed by an attempted client connecting is a bad sign.
My personal advice would be to change to a decent standalone router. I use a Buffalo WHR-G54S flashed with Tomato firmware v1.21.8005 (with a seperate linksys Adsl2+ modem to provide internet). It is working flawlessly for me in WPA + TKIP/AES with no issues.
Hi,
so kernel sources are released. Is there any fix for hero's wifi problems? I mean dropping connection to AP. It is so annoying, I tried to do everything: change channel, mode, encryption... Nothing helped. It is Linksys wrt160nl. The same applies to other networks (some public hot spots).
I never had this problem with my Linksys WRT54GL...
mopodo said:
I never had this problem with my Linksys WRT54GL...
Click to expand...
Click to collapse
Could you paste your wifi settings? (mode, encryption mode, channel)
Using the Modaco custom ROM 2.8 (never had problems with modaco ROM and generic)
Router: Linksys WRT54GL running Tomato 1.25 firmware
Wireless Mode: Access Point
B/G Mode: Mixed
Channel: 1 - 2.412 Ghz (try a free one)
Security: WPA / WPA2 Personal
Encryption: AES
Group Key Renewal: 3600 seconds
No Mac Filter
Under Advanced Settings I changed "Transmit Power" to 251mW for a better signal, the rest are default values.
Try to update your router firmware
Are you alone with this problem?
greetz
In case you haven't done so yet. Check out the Wifi Sleep Policy (access by pressing menu when you are in wifi menu). Normally the Wifi is turned off then the screen is turned off which can cause problem.
Similar problem with netgear wnr2000
mopodo said:
Using the Modaco custom ROM 2.8 (never had problems with modaco ROM and generic)
Router: Linksys WRT54GL running Tomato 1.25 firmware
Wireless Mode: Access Point
B/G Mode: Mixed
Channel: 1 - 2.412 Ghz (try a free one)
Security: WPA / WPA2 Personal
Encryption: AES
Group Key Renewal: 3600 seconds
No Mac Filter
Under Advanced Settings I changed "Transmit Power" to 251mW for a better signal, the rest are default values.
Try to update your router firmware
Are you alone with this problem?
greetz
Click to expand...
Click to collapse
Hi got similar problem with my router netgear wnr2000.what i found funny is that when i reset the router, the phone connects perfectly to the router, but after abt 24hrs or so, it fails to connect.even if i reboot my phone, or reset the connection on phone.fails to connect.it will only connect when i reboot the router. i will try the 'aes' encryption n see if that helps.will update if it works
Thanks for your replies. Please could other members share their experiences, used options and solutions. This issue is too common to simply forget it. I am trying to find some kind of pattern or special options, it requires.
i dont have a problem with wifi apart from the wont find or connect to n-range device other wise i use wifi all the time it never drops, on stock orange uk firmware
I have a Sitecom WL-173 router.
I cannot connect at all. I can, but only with no or WEP security. That is no option for me.
When I use WPA or WPA2 my Hero does view my network, but does not connect.
I called HTC about this problem. He told me that they do not support all routers. He could not tell me which they support and which not.
mopodo said:
B/G Mode: Mixed
Click to expand...
Click to collapse
I also have the same problem. The way to solve it is to change the above setting to 'G' only. Not mixed/Hybrid.
Cheers!
I have not had any problems trying to connect to WiFi networks, until i went over to my mates place where he has the Virgin 50MB B-Band and also a D-Link wifi-N router, and my Hero could no see the network at all, even though his iPhone connected straight away.
markoc84 said:
..., even though his iPhone connected straight away.
Click to expand...
Click to collapse
Augghhhhh... that hurts. Please, do not curse in this forum
tembares said:
Augghhhhh... that hurts. Please, do not curse in this forum
Click to expand...
Click to collapse
I'm sorry, it hurt even more when i was sitting there pissed off that my Hero wouldnt connect to the Wifi!!!
I have Virgin 50meg at home no problem at all, went to my GF's who has basic Virgin cable 10meg on netgear G and would not connect at all.
No idea why, as it should be all fine!
I have the same problem. It is so ****in annoying. My router is a Linksys WRT54G with Tomato firmware v1.25. Router is in "G only mode", WPA-2 PSK-AES security, I've set a static local IP for the phone, the phone's wireless is set to always ON... I basically tried everything I could think of. Ended up rooting the phone and installing Modaco 2.9... but didn't change anything. The only way I can get it work again when it drops is shut the Wi-Fi off then on...
Worst of all this is the problem seems widespread (but not universal)... What the **** does HTC think putting a ****in smartphone on the market with defective Wi-Fi... This is non-sense.
I really hope someone comes up with a fix or HTC updates this... otherwise we might want to start thinkin bout class action.
[email protected] said:
I also have the same problem. The way to solve it is to change the above setting to 'G' only. Not mixed/Hybrid.
Cheers!
Click to expand...
Click to collapse
Is it a router setup or a Hero setting?
Pleaes explain if it's one of the options
probs here too ...
Linksys WAP54G v3.1
vs
HTC Hero
was working perfectly for first month or so, but has been getting worse and worse. ie, for a few weeks it would see the wifi but would usually fail to connect. now I'm lucky if it can see it at all!
have reflashed the wap with dd-wrt and experimented with a lot of settings. no diff.
have reflashed the hero with hero21 comunitry v1.6. no diff. (and also latest radio)
it just starts and stops when it feels like it.
oh, and my eeepc works fine on the same wifi, so I know it's not some wap screw up.
tried every tip I can find like 'use mixed mode' or 'g only', etc etc.
I am starting to think it's a hardware fault?
Same problem
Siemens Gigaset Tiscali modem with wpa psk2 tkip and T-mobile hero rom.
Sees the modem and connects with security first time but then says 'remembered out of range' on wifi settings but interestingly in wifi buddy it constantly has the syncing symbol next to the network.
Really annoying.
I've tried WEP and security off, wireless g only etc etc.
I have problems too but seems different to yours... but who knows : in fact i can't connect to wifi when the SSID is masked. Even if - or course - i put manuualy the ssid before with the good wep key. It happens on a livebox ( orange box )... but if i press the button to show the wifi network - it has to be made when you connect a device for the first time on this box - then it connects to the network... else it tells me that the network is out of range...
So does the wifi on hero has problem with masked SSID ? To compare i never had this problem - on the same box - with the touch diamond and the touch hd... and at home, not masking the ssid, the connection is ok without doing anything.
Ciao
Fred
I had the same problem with a Zyxel 660 router. I was able to connect to the wifi (WPA/PSK enable) but there was no data transfer possible.
So I updated the Radio ROM to the 63.18.55.06JU_6.35.08.29 version and it solved the problem.
I am not able to connect my Transformer Prime with my new Asus N66U router. I tried all channels and security settings and it only connected when to the router with open system setting. I am able to connect it to my old Netgear WDR3700 in good speed without any problems. Does anyone run into similar situation?
I have the rt-n66u router as well and never had a problem. Are you sure you are using the right encryption settings, Do other devices connect, have you updated the router's firmware? There was a new update just today.
http://support.asus.com/download.as...T-N66U (VER.B1)&os=&hashedid=PZkFHlMrGWzVROxT
have you ensured your router has the latest firmware?
I have the N56u model and no issues.
Yes, I have the latest firmware. My Galaxy Nexus connects just fine. The Transformers Prime actually see the router with strong signal. It just refuses to connect to it. BTW I set the router using WPA-PSK.
Is your prime running the latest update? Or, have you tried DD-WRT?
I have the latest firmware in both devices. However, my Prime is the first batch and may suffers from wifi issues. I may have to try Tomato or Dd-wrt firmware.
Sent from my Galaxy Nexus using Tapatalk 2
Some routers let you disable the broadcasting of the network name (SSID). Computers/network cards that conform correctly with the 802.11 specification will refuse to connect. Have you checked the settings for both 2.4 and 5GHz? - of course the router should not allow disabling of the SSID!
odd. Try wiping the data. Small pin hole in back of router. Reset it. Then 192.168.1.1. go in there and reenter your SSID etc on wireless.
For ****s and giggles. Pump up your 80mw Tx power of wireless to around 160mw. I been running 160mw tx power for awhile and have not and any problems. This baby can go all the way up to 500mw. Of course that is U.S. FCC range limit. With 500mw you can see your wireless from few blocks away.
If your prime is connecting to your other wireless router. Then has to do with some setting in on the RTN66U. Hopefully the wipe will clear any setting in the firmware.
Forgot to mention. Your prime will only connect to the 2.4ghz. It won't connect to the 5ghz wireless.
Did that already. My Transformer does see the 2.4 Ghz SSID with very strong signal. It just keeps reconnecting and fails to connect again eventually. My Galaxy Nexus can connect in a very good speed. Change back to my old Netgear WDR3700 and my transformer connects to it right away. It seems to me that the problem is the security encryption as connection is established right away in open system. However, it just refuse to connect on whatever setting I tried.
ariesting said:
Did that already. My Transformer does see the 2.4 Ghz SSID with very strong signal. It just keeps reconnecting and fails to connect again eventually. My Galaxy Nexus can connect in a very good speed. Change back to my old Netgear WDR3700 and my transformer connects to it right away. It seems to me that the problem is the security encryption as connection is established right away in open system. However, it just refuse to connect on whatever setting I tried.
Click to expand...
Click to collapse
What are the WiFi standards on the Router set to?
Sometimes when a router is set to b/g/n (all combined) it can lead to issues.
I generally keep mine at b/g (no n) on the 2.4 Mhz band, since my n devices run on my router's 5 Ghz band anyway. Try that out.
I tried "auto", "legacy" and "n only" with or without "b and g protection" but still could not connect to the router in any combinations. Will like to know the feedback from anyone who put Tomato on N66U.
If you have kept the same SSID as your old router did you delete the old network settings for that SSID in your TP? Also try a new SSID on the router.
If the router supports WiFi Multimedia (WMM) try disabling it and re-enable it after a connection has been made.
I presume you would know if you had enabled an allowed devices table -MAC addresses. The only other thing I can think of is the size of the "hello I'm here" beacon that the router transmits is too long for the TP and I think that would only be an issue with a very long SSID
Yes, I do keep the old SSID. However, I did forget the network and reconnect to it again in Transformer. My SSID is less than 10 characters. It seems to me that the Transformer is not able to get an IP nor pass the authentication stage.
ariesting said:
Did that already. My Transformer does see the 2.4 Ghz SSID with very strong signal. It just keeps reconnecting and fails to connect again eventually. My Galaxy Nexus can connect in a very good speed. Change back to my old Netgear WDR3700 and my transformer connects to it right away. It seems to me that the problem is the security encryption as connection is established right away in open system. However, it just refuse to connect on whatever setting I tried.
Click to expand...
Click to collapse
Well. Go under advanced settings and then Wireless.
Wireless -General tab.
Frequency click (2.4ghz).
Your SSID (name).
Hide SSID = (No)
Wireless Mode put in (N Only).
Control Channel (1).
Channel Bandwidth (20mhz).
Authentication Method (WPA2-Personal).
WPA Encryption (AES).
Enter your WPA Pre-Shared Key (password for SSID).
Network Key Rotation Interval to (0).
Wireless -Professional Tab
Frequency (2.4ghz)
Enable Radio (yes)
Date to Enable Radio (Check all days)
Set AP Isolatd (No)
Multicast Rate (Disable)
RTS (2347)
DTIM (3)
Beacon (100)
Enable TX burst (Enable)
Enable Wireless Multi (Disable)
Enable WMM (Enable)
Tx Power adjustment (80)
Try those settings. See what happens.
Will try it as soon as I get back home. Thanks.
I am finally able to get my Transformer connecting to my RT-N66U router by changing the SSID to a new one. The speed and range are not better to my old Netgear WDR3700 though. Thanks for all the help anyway.
ariesting said:
I am finally able to get my Transformer connecting to my RT-N66U router by changing the SSID to a new one. The speed and range are not better to my old Netgear WDR3700 though. Thanks for all the help anyway.
Click to expand...
Click to collapse
Good to hear!
I've had the occasional connectivity problem with mine, on certain routers I can get connection but no online connectivity.
some routers use a nonstandard DHCP range (i think it may the ones that utilise 192.168.1.x) anyway, if you encounter this it's simple to correct once you know you simply define a manual ip on the prime for that connection and voila! :>
ariesting said:
I am finally able to get my Transformer connecting to my RT-N66U router by changing the SSID to a new one. The speed and range are not better to my old Netgear WDR3700 though. Thanks for all the help anyway.
Click to expand...
Click to collapse
Cool. Glad you got it working.
Well you can always try and pump your TX power adjustment from the default 80 to 160 or more. I was able to increase my range. I think the max is like 500mw the chip is rated at. However, I havent tried that high. I don't want to burn out my chip. Plus heat increases dramatically at those higher mw's. You would have to toss a little laptop cooler underneath it. (run via the routers usb port there).
My connection problem happens again. Just in case someone has similar issue, I solve the problem by exchanging a new one from store.
ariesting said:
I am not able to connect my Transformer Prime with my new Asus N66U router. I tried all channels and security settings and it only connected when to the router with open system setting. I am able to connect it to my old Netgear WDR3700 in good speed without any problems. Does anyone run into similar situation?
Click to expand...
Click to collapse
I have the n66u too and have no issues.
Hi there,
I have near been driven to madness by this problem so im admitting defeat and opening it up to all and everyone.
Very quick history - I have weak signal on the top floor of my house, so i purchased a TP LINK WR702N mini router. I have set this up as a wireless repeater on the top floor, and for the majority of my devices it works great. On my sisters windows laptop, my girlfriends iPhone and iPad, they all see the network, connect with full strength and receive 54Mbps. On all of these devices, I can enter 192.168.1.254 and reach the repeaters settings page, or enter 192.168.1.1 and reach my main router (downstairs) settings page. This suggests to me that everything works fine.
When i connect with an android device (either my Nexus 10 or my samsung galaxy S2) the moment they pick up the strong repeater signal - they lose internet connection. The are connected with 100% and 54Mbps speed to the repeater - but they cannot access the web. I can bring up 192.168.1.254 for the repeater, but they will not access 192.168.1.1 for the main router - I believe this is the problem.
I have tried changing the settings on my main router - I have changed the whole network from WPA to WEP encryption, to no avail
I have changed the android advanced wifi settings, changing to fixed IP on both of the android devices and setting the default gateway and DNS to be 192.168.1.1
I turned off my devices, reset the main router, then turned on the repeater - this appeared to fix the problem - but when i turned the repeater on last night I couldnt get internet access, so i retried this step and it didnt work
as a note, all of the devices on my network have a fixed IP set from my main router - these correspond to the fixed IPs on my android devices.
I have spoke to Google and TP Link supprt, each blame the other, and now I really dont know what to do.
Thanks
::bump::
Make sure your devices do not send out, nor honour, ICMP redirects. Since your are running both on the same subnet, there's a possibility your repeater sends out an ICMP redirect once your Android device addresses the main router, since it IP topological is a closer way talking directly.
Or, use different subnets.
Hi Guys,
Just bought my Gear S, however i cant connect to my wifi, i am running an Aerohive AP230 with an SSID at 2.4Ghz WPA2 PSK and everytime i try im getting authentication error, my printer is also connected to that SSID. any clues??
Phone is disconnected from Note 4, just for testing i enabled an SSID on my telecom router with the same PSK (different SSID name), Watch can connect Successfully to the crappy telecom access point but not my aerohive Access Point, running out of options here...
Watch is running latest version.
If your phone is connected to your watch via bluetooth, I don't think you will be able to connect it to your wifi at the same time. Try turning off bluetooth
Check the WiFi channel. As far as I understood Gear S can't see the channels greater than 11.
My Note 4 is on WiFi when I am at home my Gear S is connected with Bluetooth it still works fine. I can connect my Gear S to my Tab S (WiFi only version) and it works fine