T-Mobile guys...have a question - HTC Amaze 4G

so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks

the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.

mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
Click to expand...
Click to collapse
i dont think it matters how many you physically return but if your requesting them from insurance they do because a lot of people scam insurance and just sell their devices.
Although, the capacitive lights at the bottom do leak, a lot. this is a well known issue and its highly likely that the next Amaze you get will have the same issue. If I were you, I'd at least root, and download adjbrightness from the market and just turn em off. It saved me some battery and got rid of all the light leakage hope I helped bro

if it is a deal breaker for ya, just get the GSII, its a good one too

mikeschevelle said:
the three bright spot are on all models, its a known issue with the phone, they may take it back, but you will get an other one with the same issues.
Click to expand...
Click to collapse
check out this thread (http://forum.xda-developers.com/showthread.php?t=1438805) see how this guys 3 dots are barely noticeable? mine are as bright as the cap keys themselves and the display model at 2 stores ive been to doesnt have em. i can deal with the way those look in the pic, but mine are super noticeable

mikeschevelle said:
if it is a deal breaker for ya, just get the GSII, its a good one too
Click to expand...
Click to collapse
had one of those too and had a bunch of ghost lines and blobs, plus the low resolution didnt really appeal to me on such a big screen

You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.

mrmako777 said:
so, im on my second amaze (first one had a dead pixel) and i need to take this one back now too because i have these 3 bright spots under the cap keys where light is leaking thru that is pretty bad and that i never noticed on their display model or the first one i owned.
since ive only been with tmo about 2-3 weeks, im not really sure how often i can return a phone for being defective (still within remorse period). do they flag your account for too many returns? is there a limit to the amount of phones they will exchange? should i try and return this phone to a different store?
i feel like for the money i paid for this phone it should be flawless and at the same time its both a burden on me and tmo that i keep having to return this phone. thoughts? experiences? thanks
Click to expand...
Click to collapse
Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium

hasoon2000 said:
You can exchange it as many times as you want. Hell, I exchanged mine 4 times in one week! The issue I keep having is I have blue lines in my LCD. I am on my 6th replacement.
Click to expand...
Click to collapse
LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
glacierguy said:
Light bleed is a known issue. There is a modification you can make to almost completely fix. I say it doesn't affect normal usage so I left it alone. Strongly recommend you stick with amaze. It's a great device.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...

mrmako777 said:
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
Click to expand...
Click to collapse
I never noticed these on my phone until last night when I was watching a show on my phone. Kind of annoying, and I'm hoping they don't get worse. I don't know how they would, but I've had the phone for two months and never noticed it till now.
For sure exchange though, I doubt they flag your account for having phone hardware issues. I only had 4 mytouch4gs in a year, but I was annoyed enough to get a free amaze out of it. They're good with exchanges. Wish they didn't have to be and the phones worked, but oh well.
Sent from my HTC_Amaze_4G using XDA App

It really sucks having blue lines in the LCD. Since I am not far from Chicago, the cold weather here I believe is triggering the issue. I am going to keep exchanging until HTC gets it right and T-Mobile sends me a good phone lol.

Exchange it man! Don't be shy. You deserve what you pay for and tmo needs to be held responsible for providing that. Guarantees are only useful if you use them! If they overcharged you for some service would you just pay it because you don't want to burden them? I do agree it can be a pain to bring it in, I would go so far as to request a discount on your service. Never forget, they are there to serve you!
P.S. I also never lock myself into contracts, just so I have the option to quit. You would be amazed how much better service you get from the "customer retention center."
Sent from my HTC Desire Z using Tapatalk

As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium

I don't think mine has a dead pixel
Sent from my HTC_Amaze_4G using XDA App

eggydrums said:
As far as I know, most if not all amazes have a dead pixel, capacitive buttons lights leak into the screen and the blue lines are normal no need to replace your phone, besides, its not a big issue.
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
I definitely don't have any dead pixels in all 3 of my Amazes

mrmako777 said:
LMAO. thats being assertive isnt it? good to know, we pay far too much money for phones that should be flawless right out of the box. guess ill be exchanging this for another, and another until they get it right!
guys, my problem is not with the light bleed onto the screen, its with the 3 bright ass spots under my cap buttons. ill have to grab a picture tonight so you can see what i mean. they are literally as bright as the cap buttons themselves. its pretty bad...
Click to expand...
Click to collapse
Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium

glacierguy said:
Under the cap buttons? Really? I guess I will have to see the picture when u post it. The known light bleed issue is 3 white spots above the cap buttons... More so in between each cap button... But on the screen. It's noticeable when the screen has a black background. If that's not what you're talking about, then u may have a faulty device
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
yup, its strange for sure. ive been spending so much time trying to restore my wifes kindle fire that i havent had much time for anything else. ill try and get a pic up in a few!

I don't have any blue lines or dead pixels on my Amaze, but so have the very common light bleed onto a dark screen, which was annoying.
I downloaded an app called screen filter off the market and it shuts the lights off on the soft keys. It was god sent! Didn't have to root my device either.
Not sure what you are talking about. Honestly don't want to as it may bother me if I see it on mine because of your picture, lol!
Loving this phone! Granted I just got it.
Sent from my HTC_Amaze_4G using Tapatalk

ok guys, just got back exchanging my 2nd device at a different store and wait for it...wait for it...this thing is flawless (so far)!!!! very, very minimal light bleed and absolutely zero light coming from in between the cap buttons...
the store i bought the first 2 units from admitted to me that they sold very few amazes so i figured i must have been getting old stock. well it turns out, the other store i went to today had gotten burglarized a few weeks ago and had all completely new inventory. looks like the newer units have maybe addressed our concerns? not sure, but at this point im very happy!!
now that i got a good unit, you guys are stuck with me here for awhile! LOL

That's cool man. Glad to hear you got a good Amaze.
It was funny after reading this thread, I kept looking for those spots you were talking about, which I do get, but bleeds into the screen and that app took care of that problem. But having it outside in the sun, I noticed those blue lines. It is faint, but there. Looks like a grid. I assume these are on all of the devices? I can't see it much unless outside and the sun beating on it at a certain angle.
Kind of how my Kindle Fire is as well.
Sent from my HTC_Amaze_4G using Tapatalk

Related

Anyone with light leakage or dead pixel issues?

Just wondering as I've returned one bolt for a dead pixel and now exchanging 2nd for some light leakage issues at the bottom of the phone.
All of them have the light leakage. And for the people who say they don't its because you have to told it at an angle. http://forum.xda-developers.com/showthread.php?t=1016939
ddgarcia05 said:
All of them have the light leakage. And for the people who say they don't its because you have to told it at an angle. http://forum.xda-developers.com/showthread.php?t=1016939
Click to expand...
Click to collapse
Wow...well I can confirm all of them dont have this. I had my first bolt side by side to this one. Original with dead pixel has no leakage. This one has no dead pixel but does have leakage. This is frustrating as it should be taken care of by HTC. Didn't they learn from there EVO issues? I will be at the VZW store tomorrow and will not walk out without a thunderbolt that has no leakage or dead pixels.
I do not have any light leakage. I can tilt it slowly around while looking in the dark, there is none anywhere.
I took a video but it doesn't look great. Can't see much. I'll upload it though.
Sent from my ADR6400L using XDA App
No issues here
http://www.youtube.com/watch?v=oVmdB11isKI&feature=youtube_gdata_player
None here.
Sent from my HTC Glacier using XDA App
the leakage at 0:15 on that video is all I have but pretty much every Thunderbolt has that.
PJnc284 said:
the leakage at 0:15 on that video is all I have but pretty much every Thunderbolt has that.
Click to expand...
Click to collapse
Every phone I have had has that, not sure if it is a flaw.
Sent from my ADR6400L using XDA App
Silly people return the phone for the light leakage in the video, my droid incredible does that and so does my thunderbolt.
I have light leakage on the bottom of my screen, but not enough for me to return it.
I had leakage bad on my first one. Switch to a second one which feels like someone was rough with it. The vibration is rough and the plastic bit below the screen is coming up on both ends and the middle. They wouldn't let me swap though. No one could see the problem. Well, it wouldn't connect to 3G yesterday so they gave me a new one. Haven't played with it much, just put the battery in so I could be sure it works. Now it's sitting letting the screen protector dry. It think it's better though.
Ive returned one with a dead pixel. Both phones ive had leak at the bottom.
sent from somewhere
Yesterday while switching wallpapers I discovered a dreaded stuck pixel, green in color. Went to the Verizon store I purchased it. HOLY #$%^Z^...they gave me the hardest of times. Keep in my I was still on my 14 day period. 2 of the employees could NOT see the stuck pixel and basically implied that I was crazy.
The "tech support" guy could clearly see what I was referring to...and did the exchange. The new unit seems OK so far.
I got leakage. I also wished the screen was set flush with the edges.
sent from a sweet paper weight.
Do you think i could return a phone or exchange even if its after the14 days?
wherestheboost said:
Do you think i could return a phone or exchange even if its after the14 days?
Click to expand...
Click to collapse
If it's after 14 days but something covered by warranty they'll have to send you one. They overnight it though so it's not bad.

Dead Pixels...

So I work for Sprint, and I just got my replacement and come to find it has 2 dead pixels. I'm within my 30 days but what you guys think? keep replacing until I get one with clearly 0 dead pixels? anyone else get bothered by 1 dead pixel or what.... the first evo 3-d had 4 dead pixels.
yes, who the hell wants to have a screen with dead pixels? I certainly would not pay for that.. others have returned it.
I am going on my 4th evo but for hw related problems such as locking, not charging etc. if i got one that had a deal pixel.. it would go back to HTC/sprint.
DataDork said:
yes, who the hell wants to have a screen with dead pixels? I certainly would not pay for that.. others have returned it.
I am going on my 4th evo but for hw related problems such as locking, not charging etc. if i got one that had a deal pixel.. it would go back to HTC/sprint.
Click to expand...
Click to collapse
+1 and you work for sprint. I work for a bottled water company. If I got a bad bottle or my cooler wasn't working correctly I'd want it replaced asap.
Sent from my PC36100 using XDA App
I have yet to see a dead pixel on one.. can you post some pics if you have a good camera
heathmcabee said:
I have yet to see a dead pixel on one.. can you post some pics if you have a good camera
Click to expand...
Click to collapse
yeah me either....id like to see these dea pixels if u can post a PIC.....also i thought someone said that theres an app that can detect if u have dea pixels.....anyone know what its called?
I would not keep a phone with a dead pixel and i didn't, went through a few of them. to me it's a defect, what's the reason to not return a brand new device if it has a defect. but on the other hand that might sound like i am spoiled, the phone still works the same even if there is one dead pixel.
Yeah, to me, a dead pixel is a defect. I would not pay $200 for a brand new phone and settle for it to be in less than perfect condition. You can download "Dead Pixel Test" from the market. It just displays solid colored screens, which make it easier for you to spot a dead pixel.
reverepats said:
yeah me either....id like to see these dea pixels if u can post a PIC.....also i thought someone said that theres an app that can detect if u have dea pixels.....anyone know what its called?
Click to expand...
Click to collapse
yeah its in the Market called "Dead Pixel Test" it goes through all the colors to see if you have stuck or dead pixel's. I haven't see any yet and have had 2 E3D's.
I have a stuck pixel, on green. It's really only noticeable when using the camera. I'm going to exchange it since I can, otherwise it's something I can live with.
ive never had a phone with a dead pixel..or maybe i've never noticed it..hmmmm
bobdude5 said:
ive never had a phone with a dead pixel..or maybe i've never noticed it..hmmmm
Click to expand...
Click to collapse
Probably the latter.
My recommendation is if you do not see it, don't go looking for it. Odds are you will probably find 1 or 2 but if you do not know it is there, then who really cares.
Also, the pixel is not dead unless it stays black. What everyone is seeing is a stuck pixel and it is very common on these screens.
My first 3D had a stuck pixel. This one all pixels are good but there is a big-ass speck of dust under screen. I hate to do this, but I'm gonna have to go back and either have it cleaned or replaced. On another note...my 3G is kicking ass today with the stock EVRC Home and Roaming settings in my living room! An average of 5 tests 1090kbps D/L 410kbps U/L here in Tacoma, WA...not bad! Hope this lasts!!
So today I got my 3rd replacement and it actually has more dead pixels then the 2nd replacement... The 2nd one I think im going to keep since its 1 pixel on the screen and 2 on the bottom near the buttons... I don't want to keep having to do return kits and fighting for credits... its harder for us that work at sprint because we don;t get the exchanges in-store everything is online...
boy do you have that right... if you don't see a dead pixel don't go looking for one!
many years ago I bought a hans g monitor from newegg that was on super sale... so cheap it sold out fast...
so everyone was reporting anywhere from one or more dead or stuck pixels. the people with the stuck pixels were for the most post able to fix them by gently massaging them. a few had the pixels stay stuck. others had dead pixels.
I personally have a few in a horizontal line. they are stuck in a dark grey which could have really been much worse.
but after so many years, the monitor with stuck pixels is still worth they price I paid. sure, we paid good money for our phones, and I do expect a product that is one hundred percent, but if the pixel is out if the way or isn't easily noticed, why not keep it?
then again, our vision is concentrated in a much smaller area so it might be really bad. but either way, while curious I won't be checking for damaged pixels! cause that might just drive me insane because you can't un-see what you have seen lol
sent from my 3vo using XDA app
3 dead pixels here I think, but you only see em if you staring at a lit screen with nothing on it... And if you doing that then you just tryna find a complaint
Bussin Caps n 3D
I am still up in the fence about returning my phone because of one tiny stuck pixel.
I think the question is, how many EVO's would I need to go through to get one without. I am guessing a lot more people have stuck pixels that just don't know about because they haven't found them yet.
I think the odds of getting a perfect screen are probably far less then getting one with stuck pixels.
As the 30 days grows closer this decison is becoming harder and harder and I keep talking myself out of the return thinking I might get something worse but I am just not happy with non-perfection!
[email protected] said:
I am still up in the fence about returning my phone because of one tiny stuck pixel.
I think the question is, how many EVO's would I need to go through to get one without. I am guessing a lot more people have stuck pixels that just don't know about because they haven't found them yet.
I think the odds of getting a perfect screen are probably far less then getting one with stuck pixels.
As the 30 days grows closer this decison is becoming harder and harder and I keep talking myself out of the return thinking I might get something worse but I am just not happy with non-perfection!
Click to expand...
Click to collapse
Maybe you exchange the one you have now and if it has problems you should return it and wait for the next hardware version. Maybe it will have less problems.
Sent from my PG86100 using Tapatalk
So I bit the bullet and went for the exchange.
I am happy to say that the new device has no dead pixels! What is does have a the slightly crooked screen but I would have never even known what that was if not reading it on here so I can live with that over dead pixels.
Also, my screens colors seem so much better on this one. Maybe the misaligned screens are the ones with the whiter whites because it definitely looks better?
One thing I found weird was the lock screen was set on the weather one. My first one was not...It was definitely an un-opened box and I didn't even think about till hours after when I was like, um I didn't change my locks screen and it had the weather one as default.
Anyone, much happier with this one....
How to spot a dead pixel?
Sent from my PG86100 using XDA Premium App
nuggyunlimited said:
How to spot a dead pixel?
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
I will tell you but in all honesty if you haven't found one, I wouldn't go looking for it.
In the market if you search pixel, there is something called dead pixel test or something like that. It cycles through different colors. The most popular culprits will usually show on the black screen.
Go into a dark room and turn the brightness up. What you usually will see are bright white spots on the black screen which would be the stuck pixels.
Only the strong hearted and non OCD people should do this....Although any OCD person probably won't be able to control the urge to search for it now.

Mfg Date/Batch for Those with Problems

It seems that there are quite a few problems with the Rezound, including reboots, heat issues, and dead pixels. For those of you with bad phones, even if you are returning them, would you mind posting the issue you have and the manufacture date or batch number on the phone. If you don't have that, maybe the HW Version (although that will be much less useful, short of HTC running a new batch to fix the major heat and reboot issues).
To get your phone manufacture date:
1. Dial ##7764726
2. Hit call
3. Insert 000000 for password
4. Hit Display Grouping
5. Manufacture Date Code is what you need there
Maybe we can figure it out here. Will update the 2nd post with findings.
(reserved)
(reserved)
Do you want members without issue to compare dates/batches?
??
Whatever everyone feels might help.
the only way i remember getting my manufactorer date on the incredible was the bootloader..or something...i think......i forget actually; how do i do it? lol
Sorry I already returned mine but I had a dud. I had it at 130F at one point! Also the bottom buttons were a magenta color instead of red. This new one is awesome! Runs perfect!
Sent from my ADR6425LVW using Tapatalk
majorhunadadun said:
Sorry I already returned mine but I had a dud. I had it at 130F at one point! Also the bottom buttons were a magenta color instead of red. This new one is awesome! Runs perfect!
Sent from my ADR6425LVW using Tapatalk
Click to expand...
Click to collapse
No more pink/magenta buttons? I'm having that issue right now.
guys, can you take pics of these "magenta" buttons? no buttons will ever be pure red, IMO. mine are red, but have a lighter red hue, which in turn leads to a pinkish hue...it's nothing to warrant a replacement whatsoever though.
deleted
I'm on my 3rd Rezound for dead pixels.... Guess what this one also has dead pixels that just popped up. Where can I find the information again so I can post.
I am currently on my 3rd rezound. First one mhl out didn't work, second one started rebooting constantly, now this one overheats when streaming video from the internet through the mhl. Love the phone but wish the features all worked correctly. Bought it on release day, got last one 4 days ago.
Sent from my ADR6425LVW using Tapatalk
I got my Rezound from Amazon delivered on Tuesday. I have not had any issues that others are reporting. No dead pixels, no pink/magenta hue on the capacitive buttons (they are indeed red) No overheating. No nothing. Works like a top. *Knock on wood*
I had one with bad light leak on the screen from the capacitive lights. Got it replaced. This one has light leak at the bottom bezel and the lights are almost pink. But idk how I feel about returning another one. Don't want to be that guy. And chances are I could get one with a whole different problem.
Rabble rabble rabble.
i think we ALL have light leak. it's just how the phone was designed.
Well the other one I had had none at the bottom. It leaked above the capacitive lights. My lights have officially gone pink now on this one.
Rabble rabble rabble.
jayochs said:
i think we ALL have light leak. it's just how the phone was designed.
Click to expand...
Click to collapse
I only notice it when turning on the screen in a dark-ish room, for a second, the button backlight goes on, and you can see it, but once the screen lights up you can't. I call this a non-issue. Moving on ...
IXIKelsonIXI said:
I had one with bad light leak on the screen from the capacitive lights. Got it replaced. This one has light leak at the bottom bezel and the lights are almost pink. But idk how I feel about returning another one. Don't want to be that guy. And chances are I could get one with a whole different problem.
Rabble rabble rabble.
Click to expand...
Click to collapse
That's why I'm not returning mine for the pink buttons, I've had to return phones in the past and each one after the original had a major issue... especially my Charge. Holy crap.
As far as the pink buttons, I've disabled them with the Screen Filter app. Everything else works perfectly on this phone, especially the voice quality and 4G reception. No reboots, no overheating... just the pink effing buttons. So it's staying. I'll either disable them permanently once a kernel is released that allows control or I'll open the phone up and use red translucent paint on the back of the buttons.
jayochs said:
i think we ALL have light leak. it's just how the phone was designed.
Click to expand...
Click to collapse
Yeah all my EVO 3Ds had the same frikken issue. But it isn't nearly as bad on the rezound compared to the EVO. I had 2 random reboots this afternoon. 1 I was typing a post while in Tapa and the frikken thing froze. Second one I was just browsing in the market. Seemed as if I was scrolling and clicking to fast AMD the phone couldn't handle it. But I still love it. Got Verizon TP extend my return policy to Jan 15th, so I got plenty of time. But have no intentions to return.
Sent from my ADR6425LVW using Tapatalk
jdmba said:
It seems that there are quite a few problems with the Rezound, including reboots, heat issues, and dead pixels. For those of you with bad phones, even if you are returning them, would you mind posting the issue you have and the manufacture date or batch number on the phone. Maybe we can figure it out here. Will update the 2nd post with findings.
Click to expand...
Click to collapse
Doesn't seem anyone knows where to find that info, can you tell us? I haven't found any issues with mine but I'm still in my "new phone awe" phase coming from my almost 4yo dumbphone.
Would love to know just to check it against those with issues though.
No light leak at all on mine.
Sent from my ADR6425LVW using xda premium

HTC Amaze, i want your personal opinion

just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Xcor3 said:
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Click to expand...
Click to collapse
take it back, there have been a fair share of complaints about the Amaze, I am contemplating jumping to the GSII
mikeschevelle said:
take it back, there have been a fair share of complaints about the Amaze, I am contemplating jumping to the GSII
Click to expand...
Click to collapse
lol.. you just replied to my listing for the gs2. im not taking trades unless its galaxy nexus.
but yeah, i think im gonna do that
mikeschevelle said:
take it back, there have been a fair share of complaints about the Amaze, I am contemplating jumping to the GSII
Click to expand...
Click to collapse
Just curious, what are these other complaints you are talking about?
Sent from my HTC Amaze 4G using xda premium
Xcor3 said:
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Click to expand...
Click to collapse
Get it replaced. But the capacitive buttons does make it look like the screen is bleeding. I got used to it after 2 days or so. It's an amazing phone. I love it.
battery life, screen bleed, touch capcitive issues, some grounding issues
i already got the label and everything, just gotta drop it off.
i really like this phone, exchanging for the same one
Xcor3 said:
i already got the labels and everything, just gotta drop it off.
i really like this phone, exchanging for the same one
Click to expand...
Click to collapse
why not have two
Xcor3 said:
i already got the labels and everything, just gotta drop it off.
i really like this phone, exchanging for the same one
Click to expand...
Click to collapse
Good call.
mikeschevelle said:
why not have two
Click to expand...
Click to collapse
theyd charge me if i dont return it.lol
I also have some screen bleed. Never thought about sending it in cause its the only phone I have. If I got it under manufacturers warranty would they send me different phone???
Then I ship this back or do I have to ship mine out first??
Sent from my HTC_Amaze_4G using XDA App
Xcor3 said:
just got the amaze from the mail 2 days ago
i noticed that i have 1 really tiny dirt, very tiny, not even noticeable unless you focus your eyes on it inside the screen, also the touch capacitive buttons make my phone looks like it has screen bleeding problem.
i want your opinion if you would mail it back and get a replacement or just deal with it.
Click to expand...
Click to collapse
Yours sounds more like one of those facebook statuses rather than something connected with this forum.
Sent from my HTC Amaze 4G using xda premium
claud_face said:
I also have some screen bleed. Never thought about sending it in cause its the only phone I have. If I got it under manufacturers warranty would they send me different phone???
Then I ship this back or do I have to ship mine out first??
Sent from my HTC_Amaze_4G using XDA App
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But that's the thing. Unless your "screen bleed" is completely different than the pictures posted here every Amaze is going to be the same. The capacitive buttons are too bright on black screens and the light leaks through to the area of the screen right above them.
Every phone has this problem.
Sending it in will just get you another phone with the same problem.
claud_face said:
I also have some screen bleed. Never thought about sending it in cause its the only phone I have. If I got it under manufacturers warranty would they send me different phone???
Then I ship this back or do I have to ship mine out first??
Sent from my HTC_Amaze_4G using XDA App
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Click to collapse
i exchange phone on t-mobile all the time, if thats your provider, youll have to tell them about the issue, and hopefully they send you a replacement, its only going to be the phone, no battery case, just the phone, then once you get it you can then send your old one back without the battery and case cuz youre gonna be using them on the new one
Xcor3 said:
theyd charge me if i dont return it.lol
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LOL i meant return it, get the new one and then trade me your white GS for my amaze = 2 Amazes

Now i got a hot pixel :(

Dang! Just got a hot pixel in my 3rd brand new prime after returning twice in the past couple of months. As much as i love the prime design, i think i am going to jump ship. Too many issues to deal with
Hot pixel? What's that?
PrimeTimeBro said:
Hot pixel? What's that?
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I'm wondering the same thing..lol
Hot pixels are individual pixels which look much brighter than they should. They are also called sparkles.
Sent from my GT-I9100 using XDA App
Interesting never heard of or seen it before must be pretty rare.
I didn't know what a "hot pixel" was until I read this, I used to simply call them "super bright pixel defect(s)"
Pics, or it didn't happen.
#ThrowsMoneyAtScreen
Sent from the last remaining Prime; Leader of the Autopads.
lol i have the same thing. doesnt bother me though. it's like an inch from the bottom halfway across the screen. think of it as adding character to your prime
i'll prob be returning mine to tiger direct and getting a different unit...hopefully one of the newest batches!
nhshah7 said:
lol i have the same thing. doesnt bother me though. it's like an inch from the bottom halfway across the screen. think of it as adding character to your prime
i'll prob be returning mine to tiger direct and getting a different unit...hopefully one of the newest batches!
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Not possible to ignore. It's pretty much in the middle of the screen.
Here is a picture of it. It's much larger than a pixel so i am not sure exactly what you call this.
Techie2012 said:
Not possible to ignore. It's pretty much in the middle of the screen.
Here is a picture of it. It's much larger than a pixel so i am not sure exactly what you call this.
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Yeah that's annoying I'd return it too
What you're showing isn't a hot pixel. A hot pixel is the same as a stuck pixel and is much smaller (i.e., the size of a pixel). Your picture shows a different kind of defect, which I've been calling a bright spot. One of these developed on my Prime after owning it for a month. It's a similar size to yours and in a similar spot. I started a thread on this the other day.
http://forum.xda-developers.com/showthread.php?t=1488012
**** that sucks!
Sent from my PG86100 using Tapatalk
PrimeTimeBro said:
Interesting never heard of or seen it before must be pretty rare.
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Right now they are rare. In the early days of LCD it was a nightmare. Buying LCD then was like a lottery. The photo shows not a hot pixel but sth else though, not sure what - a dusk over the screen or some other defect.
Techie2012 said:
Not possible to ignore. It's pretty much in the middle of the screen.
Here is a picture of it. It's much larger than a pixel so i am not sure exactly what you call this.
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Click to collapse
I've got one of them on my Prime, bottom left corner, I thought it was the LED backlight showing through..
Funny enough, I also have 4 on my HP Dreamcolor display equipped £2500 8740w laptop too!
Send it all back!
nednapalm said:
I've got one of them on my Prime, bottom left corner, I thought it was the LED backlight showing through..
Funny enough, I also have 4 on my HP Dreamcolor display equipped £2500 8740w laptop too!
Send it all back!
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Click to collapse
I have one too, and also think it's the backlight bleeding through. Also, I'm 100% sure my spot wasn't there when I got the tablet, and showed up over a month after having it.
Yes, I don't think it was there when i got the tablet on Tuesday. It just showed up yesterday. It's going back. Sux to re-customize the tablet every time I get a replacement
I have 4 bright spots... waiting to rma after wifi fix.
Techie2012 said:
Yes, I don't think it was there when i got the tablet on Tuesday. It just showed up yesterday. It's going back. Sux to re-customize the tablet every time I get a replacement
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Mine is in a very similar spot compared to yours. It's disconcerting that the spots both showed up after a while for both of us - mine showed up after a month of regular use. What if you swap it out, set it up again, and then have another spot show up months later?
I'm not RMA'ing mine at the moment, since there are so many other problems you can get with this tablet. I've been burned before exchanging tech items for small problems and getting back units with much worse problems. Plus, I've seen a few threads with people sending their units to Asus and then being told they won't get it back for over a month due to parts shortages. Also, I'm not holding my breath for it, but I'd hate to RMA for this now and then in a month, see a WiFi fix offered via RMA. Maybe I'll RMA it down the line, but certainly not now.
I just found two more spots
Sent from my Inspire 4G using xda premium
nhshah7 said:
I just found two more spots
Sent from my Inspire 4G using xda premium
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Do you think they were there all along and you just missed them, or do you think they're new? One of my concerns is more forming over time.

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