I'd like to sell my HD2 running Android. However I cannot get it to reset the gmail account that I entered on it. These are things I've tried just so you know I'm not being lazy. Also please be gentle if this is not in the right area. Its a windows based hd2 running android so the correct section was a little confusing. Also I didn't flash it and of course the person that did isn't around compounding the issue. I need to maintain the flash but if I can't I can't .
1. data reset, several times
2. deleting the account ( I get an error saying, " This account is required by some applications. You can only remove it by resetting the phone to factory defaults blah blah blah").
3. Going in and clearing "google apps" which doesn't exist.
I appreciate any help.
save all apps and data with titanium backup, move apps to sd card. and do a factory reset. sounds like you have a bug. and it needs a reflash or something...
first, turn on wifi. then reboot your phone with wifi on. try to delete account now.
not sure about how it works on a hd2 running android but you can not the main gmail account when android is loaded.
I would recommend booting into recovery mode ( not sure how you would do that in a hd2 ) and doing a factory resst from there.
Only solution is to delete all android related programs off of sd card and reflash, thanks a million though guys.
jacumja said:
Only solution is to delete all android related programs off of sd card and reflash, thanks a million though guys.
Click to expand...
Click to collapse
my brother just gave me this hd2 with android and it has his gmail and i wanna change it to mine. how do i do what i quoted?^^ thanks!
jacumja said:
Only solution is to delete all android related programs off of sd card and reflash, thanks a million though guys.
Click to expand...
Click to collapse
i'm in the same situation. trying to sell mine also, and the gmail acct does not delete. how do you reflash
Same question. This hasn't been answered?
Please use the Q&A Forum for questions Thanks
Moving to Q&A
factory rest ...and reset from recovery mode too if needed
I'm having a similiar problem. I have an HTC HD2 from Tmobile that now has Android 2.2 that I installed from DFT. I am now wanting to give this phone to my son and unable to remove my gmail acct.
Here is what I have done:
1. Manage apps>force stop & clear all data for google apps & reboot phone
2. Settings>Accounts>delete account, etc... (given error message and unable to delete)
3. SD & Phone storage>Factory data reset (phone reboots with all information still the same)
4. Soft (pressing yellow button on back of phone)
5. Hard reset (holding both volume buttons, etc...)
6. Install root explorer (unable to find accounts.db file)
7. Ask store associate for assistance (no help at all)
8. Search the internet far and wide for past 2 days to no avail
I'm not worried about any information/apps that may be deleted. I just want my email deleted as the primary.
Thank you!
Look in:
http://forum.xda-developers.com/showthread.php?t=1313141
but phone should be rooted.
Hello, I'm Italian so my English is not very good.
Please I would like to ask you if somebody can help me with this problem.
I have a GT-i9100 with Andorid 2.3.3. The device is not rooted and I kept the original software from the day i bought the phone.
When I turn on my phone I have this error message looping:
"The application LogsProvider (com.sec.android.provider.LogsProvider process)has stopped unexpectedly. Please try again"
And, if I stay on the home screen, also:
"The application TwLauncher (com.sec.android.app.twlauncher process)has stopped unexpectedly. Please try again"
And occasionally I also get some others Force Closure, as:
Android process.media
Task Provider (process com. Android.providers)
Message (process com.android.mms)
IM (com.sec.android.im process)
AP Mobile (com.sec.android.widgetapp.apnews process)
Social Hub (com.seven.Z7 process)
Somebody told me that if I do a factory reset I'll probably solve the problem.
But this is what I am writing: since I am disable, sometimes I don't write by hand and I record voice recordings (with the standard voice recorder of the phone). I have some very important data on the phone and since they were recent I have no backup.
There are mainly voice recording (took with the standard recorder app) and some notes I took with an app called Note Everything that I would not like to lose.
Is there a way of saving this data?
UPDATE: Here a video of the problem:
Some additional information:
- the phone also display the icon of "memory almost full". So I can't install from the computer version of google play another launcher, because it would probably not install for no memory
- the phone also crashes after few minutes (sometimes soon, sometimes later)
- when I turn on again the phone, it is allways on the same home screen (I have 8 desktop home screen, it is always on the fifth)
- I have no SD card
- I could go on settings --> applications --> manage applications --> LogsProvider --> Clear data. The error of "LogsProvider" stops appearing, but if the phone crashes next time it returns, and if the phone does not chrash, if I go on home screen I still have all the others errors
- I could go on settings --> applications --> manage applications --> and I deleted some apps. When I turn off and on again the phone, the apps looks again there
- If i connect the phone with the computer with usb, Kies keeps telling "connecting"
- If I put the phone in Debug Mode, or in USB Mode, in My Computer I can see for some seconds the icon of the mass storage device (for example "K:"), but If I try to open it on my computer, I have an error like "the device is not ready", or the icon disappear
Thank you very very much in advance.
There are many apps to backup your data, try the below app to backup your apps data, you can later restore it after a factory reset.
https://play.google.com/store/apps/details?id=mobi.infolife.appbackup&feature=search_result
and regarding the voice recording. IF you simply record the voice and play it via any music explorer, then it would be saved in your internal sd and it will be safe after a factory reset.
+1 on bala.....well i had this prblm on my sgs1 and i dint do a backup but simply factory reset an for few weeks the phone was fine but again it started ..but then i flashd the same rom using odin an tht has a fix uptill now....cheerz
Thank bala_gamer and thanks rocky23, but unfortunately it looks like I can't install this app nor neither other app because of two reasons:
1) I can't access to the Google Play Store, because I don't have a desktop shortuit, and if I try to go passing through the apps page Twlauncher crashes and returns to the desktop
2) As I told in the post, phone says "memory almost full" so I can't install other apps
Any other ways of saving this data?
PS: As for the voice recording, good to know that with a factory reset they will probably be safe, thanks!
Since you're not rooted, I can't see any way you can fix this without losing your data.
My daughter is also limited to voice-only stuff, I rooted my SGS1 immediately before I gave it to her and back it up for her daily - not much use to you I know, but rooting/backups are a must, IMO.
She also uses Note Everything - as do I - and it always has survived a factory reset/full wipe for us, data's stored on the sd card, not in the system partition.
You've given all the info anyone could want, hope someone with more knowledge than me can think of a solution.
Good luck - I'll try and think more myself
Edit - not backed up via Google sync by any chance? If not, can you access it via Settings, or does TW crash on you every time?
Thanks also to you B3311.
I've checked with my fried who has the same phone and in fact all the voice recordings are stored in sdcard/audio. I've also found the directory of Note Everything inside sdcard. So, if this files will be kept, most of data that I care will be safe.
I have again some last few question, I give them a number so the post looks more clear.
1) As for Google sync, I have it enabled. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"? Is the "factory reset" the same option that "wipe user data", or it is different?
As you can se It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you everybody for your patience and your support dealing with this problem!!
please last question
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
ftpftp said:
Last question: in this tutorial (http://forum.xda-developers.com/showthread.php?t=1108499) concerning how to deal with a boot loop (which is not my case) it is said to make a "wipe user data" and than to flash a stock ROM.
Do you think that, in my case, make a factory reset would directly fix the problem, or I also have to flash?
Than you very much!
Click to expand...
Click to collapse
Always worth a factory reset before other methods .
jje
JJEgan said:
Always worth a factory reset before other methods .
jje
Click to expand...
Click to collapse
Ok, thank you very much!
About my upper post, maybe you or someone can help me with my remaining my doubs?
I repost here the questions:
1) I have Google sync options enabled on my phone. On my computer I can see my calendar and my contacts, is there any other thing that Google sync backups?
2) So, apparently the only thing that I can now do is to do a "factory reset".
It is OK to go put the phone in Recovery Mode (Volume Up + Home + Power buttons ) and than select "factory reset"?
Is the "factory reset" the same option that "wipe user data", or it is different?
As you can see It is the very first time I do a factory reset (and also that I enter in recovery mode), and I am a little bit worried that something goes wrong.
3) If all the data that is on /sdcard will be kept, so what kind of data I will lose? I suppose Contacts (1) , SMS (2), Calendar data (3), Apps (4) and Desktops Phone options (5) will be deleted, but is there any other type data that will be deleted?
Thank you againt!
Very Short Video Explaining Everything!
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
To explain you the problem I have with the phone, I made this very short video:
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
ftpftp said:
Hello,
I've found out that when I choose reboot from the recovery mode, I get this error:
E: copy_kernel_file :: Can't open /data/log/recovery_kernel_log.txt
Having this error, is it safe to select wipe data/factory reset?
I summarize: I have some very important data on the phone, in particular some voice recording and some data took with the app Note Everything that I would really like to save.
What can you suggest me to do?
Thank you very much again.
Click to expand...
Click to collapse
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Sun90 said:
hey pal since u said ur phone is not rooted and u have stock GB rom in ur phone why cant u back up via KIES software from ur PC and see also u can backup ur internal and external sdcard 2 ur pc and then try doing factory reset of ur phone
Click to expand...
Click to collapse
Hi Sun90 and thanks. Unfortunately KIES keeps telling me "connecting" but does't connect.
You can find all the info in my first post, please see "Some additional information" here: http://forum.xda-developers.com/showpost.php?p=25577449&postcount=1
What can you suggest me to do to save data?
Having the kernel error, if I factory reset is it possible to have even a more serious problem?
Thanks.
Paul Spoerry said:
To resolve it: From your homescreen click menu, then Settings, Applications, Manage Applications. This screen will have tabs running across the top, click the ALL tab. Then scroll down to LogsProvider, select the app, then Force Stop and Clear Data. After that you should be good to go.
Click to expand...
Click to collapse
This is the solution.
You might not need to do a factory reset, I just cleared cache partition and it worked.
Explained here on StackExchange, I'm not allowed to post URLs yet:
android DOT stackexchange DOT com/questions/22961/how-to-fix-a-force-close-loop-on-android-with-phone-access
Hey i have a terrible adware thingy on my phone, unable to remove it. No antivirus detect anything.. Its different sometimes. Before it came only when i open whatsapp now it comes anywhere. It comes 1 time a week (not often) very few times a week. Pls help.. How do i remove this????
No one knows ?
if it started just on whats app i would generally suggest it has linked to the whats app files. now it is opening more and more it has now sync with most of your files and folders.
best thing to do factory reset your device save as much as you can to SD card which you need.
1 Before you reset your Android , see options for backing up your data.
2 On your mobile device, open the Settings menu Settings .
3 Under "Personal", touch Backup & reset. You may need to enter your pattern, PIN or password.
4 Under "Personal data", touch Factory data reset.
5 Read the information on the screen and touch Reset phone.
6 If you have a screen lock, you'll need to enter your pattern, PIN or password.
7 When prompted, touch Delete everything to delete all data from your device's internal storage.
8 When your device has finished erasing, select the option to reboot your device.
Ps stay off the porn sites ^^ generally virus are downloads when visiting random links and the website installs an .apk generally the main anti virus programs are paid to miss these or dont bother because they think there a part of an .apk so do not flag up hope this helps
mgrandy1984 said:
if it started just on whats app i would generally suggest it has linked to the whats app files. now it is opening more and more it has now sync with most of your files and folders.
best thing to do factory reset your device save as much as you can to SD card which you need.
1 Before you reset your Android , see options for backing up your data.
2 On your mobile device, open the Settings menu Settings .
3 Under "Personal", touch Backup & reset. You may need to enter your pattern, PIN or password.
4 Under "Personal data", touch Factory data reset.
5 Read the information on the screen and touch Reset phone.
6 If you have a screen lock, you'll need to enter your pattern, PIN or password.
7 When prompted, touch Delete everything to delete all data from your device's internal storage.
8 When your device has finished erasing, select the option to reboot your device.
Ps stay off the porn sites ^^ generally virus are downloads when visiting random links and the website installs an .apk generally the main anti virus programs are paid to miss these or dont bother because they think there a part of an .apk so do not flag up hope this helps
Click to expand...
Click to collapse
Thx for the long help thing. But im not gonna reset because of a pop up thing i barely see anymore, but well thanks
Yeah more and more things like this are being sent through whatsapp and fb. It mostly because now alot of people from smaller/developing countries are using it while the majority of us gave it up and switched to something else.
if you would like to know where and what is pop it up try installing "QtADB" it has a program in it called "logcat" basically shows you all jobs that the phone is running you can use this to bug check where the program is running from but you may be going in circles for a few hours thats why i said just to reset. google QtADB should come up with a list of instructions to install.
mgrandy1984 said:
if you would like to know where and what is pop it up try installing "QtADB" it has a program in it called "logcat" basically shows you all jobs that the phone is running you can use this to bug check where the program is running from but you may be going in circles for a few hours thats why i said just to reset. google QtADB should come up with a list of instructions to install.
Click to expand...
Click to collapse
Lol thats some deep ****, i dont need o install as i have one built in. But not goig thru all that trouble cus of a few lines of text XDD
Good Day,
I am really struggling to find a satisfactory answer. I have Galaxy S6 Edge which is locked and won't accept the Password. I dont have the Wi-Fi on or Location on to use Google or Samsung unlock services. I don't want to lose any pictures and I am not sure how this will work as Samsung Galaxy S6 Edge has internal memory and I am not sure if I perform the Factory Reset/Wipe data through recovery(Volume rocker Up + Power + Home keys pressed together), will that also delete the pictures inside DCIM folder and other?
I am using stock ROM and phone is NOT rooted. Please please can someone confirm this for me.
The phone is going through this weird 1 hour lock cycles every time I try to enter the password. . I have to wait 60 minutes before I can try the next password (I am in fact noting down the combinations failed so far).
I think yes. If you can access the device via adb, try adb pull (pull a folder) and copy the necessary files that you need.
Hi to everyone
I have an issue and would appreciate if anyone can help me.
So I have lock pattern on my phone and have fingerprint for unlocking. I restarted phone and then it asked me to enter lock pattern to unlock it. Which I forgot.
As my knowledge is 0, I didn't set up anything to help unlocking like safe location, find my device or any of those options.
I've been reading a lot how to unlock phone without deleting data, found one app which would work with USB connection to my laptop, but I didn't set that up previously on my phone.
I really need to unlock phone so I can save pictures, contacts and messages. Especially because I was on vacation when this happened and I was so smart not to do back up since March last year.
Now I was reading also about some Aroma File Manager, but when I enter into recovery mode I am not sure what to do. I downloaded app on another phone, stored it to SD card and put that card into my locked phone. And this is what I get when I go to recovery mode:
Reboot system now
Reboot to bootloader
Apply update from ADB
Apply update from SD card
Wipe data/factory reser
Wipe cache partition
Mount/system
View recovery logs
Run graphic test
Run locale test
Power off
If anyone knows how to save pictures and messages from locked phone please help me.
I had to buy new phone because I really want to save those photos, some of them mean a lot to me.
I learned hard way so on this new phone I put every possible option for unlocking that I could find.
But I hope that there is solution for this too..:crying:
And I apologize if something is not written correct, English is not my native language.