$150.00 refund issued on bill! (Upgraded/Preorder/Premeir) Galaxy Note AT&T - AT&T Samsung Galaxy Note I717

Just received $150.00 credit on bill. My GNOTE was an initial early preorder/upgraded contract.
Premiere Business Acct
The goal here is to NOT have agents run around looking for answers on how to go about. YOUR CHANCES ARE 10X BETTER if you request nicely to even accept a credit on your acct for a $150.00
Reason Being; Agents mostly have the power to do that instanty.
Also marks an easy, instant customer satisfaction score call.
STEER them to ATG&T.com
Let them know the phone is offerred for 50% off. Its tyhe first phone featured clearly on the sales page.
You will get a run around. I was transferred about 4x.
Until one agent said no prob.
Good Luck!

Where is the link to this page?

Did you call Premier or Business Care (611)?

Yes ..I contacted Premeir as they are the ones who ordered the phone for me.
Throw that option out foremost when speaking to an agent; about credit your bill.
Make it light & easy for them. You will indeed get it done along the line somewhere.
Premier DEFINETLY has all the power to instanly issue an immediate credit!

How we know if we premier?
Sent from my SAMSUNG-SGH-I717 using xda premium

Awesome to hear you're getting this on an upgrade. What is the link again to the page I ought to steer them to?

LiquidArrogance said:
Awesome to hear you're getting this on an upgrade. What is the link again to the page I ought to steer them to?
Click to expand...
Click to collapse
http://www.att.com/shop/wireless/de...are&siteId=dZCX6Je2w8Q-sBG3oO9zQ5oOdYyuLQ44IA
Discounted price shows up after you 'add to cart'
I just did the same, my upgrade was pre ordered through Premier online on 2/5/12.
Called 611, told them about my recent purchase and obvious disappointment in the rapid price drop of my new device - and that I'd like a credit to reflect the difference. They asked what I paid, how much it's selling for on AT&T.com and proceeded to issue a "one time only exception" credit to my account. Done deal, had to be on silent hold for a bit and the CSR confirmed the credit was applied to my account...$155 positive credit on my account since they were nice enough to credit me the tax =P
All worth it for a $150 Galaxy Note!

This does not apply to upgrades they said, it is only if you added a line or opened a new line. I guess being a loyal customer for so many years means nothing if you are not new business.

help! quickly!
I'm trying to get a 150 credit, but theyre saying that since i bought it in the store, i would have to return it to the best buy and then go online and buy it at the discounted price.
im telling them that i ported my number over from sprint and what would i do with my number if i brought the phone back but shes saying that theres nothing she can do!!!....
im asking for a superviser.. can somone help..

I too got the $150 credit but in a different way. I upgraded and have a premier acct.
I did not call but rather went to the local ATT store. I had my original G-Note invoice and a copy of the ATT checkout shopping cart showing the 50% discount on a new order for a G-Note. I indicated that this wasn't right after less than 1 week and that I really didn't want the hassle of returning the phone and ordering a replacement at the discounted price.
I was very nice throughout and even commiserated with the woman helping me because she was shuttled around to 4 different parties within the internal ATT web order service center over a 20 minute period.
Eventually she just got her manager who explained to me that they were not going to be able to get it resolved with the on-line folks and simply issued my account a $150 credit.

joenuts83 said:
This does not apply to upgrades they said, it is only if you added a line or opened a new line. I guess being a loyal customer for so many years means nothing if you are not new business.
Click to expand...
Click to collapse
That's what I'm worried is going to happen if I try

I got a $75 credit for not getting my Note on time. I will stay happy with that and not get greedy. $225 for the Galaxy Note is still a great deal, seeing as I paid $249 for my SkyRocket.
But good luck to those who try getting this credit

I'm ordering mine today, this wont work for regular upgrade right?
Sent from my SAMSUNG-SGH-I997 using Tapatalk

I just called att the second time today and WOW! $250 credit from my sky rocket and note! Although the rep said it needs to be approved since it was a big credit refund and takes about 4-5 business days before it reflects my account. Hopefully I will get my refund back. Btw, premiere account here also, both phones are upgrade.

ukic said:
I just called att the second time today and WOW! $250 credit from my sky rocket and note! Although the rep said it needs to be approved since it was a big credit refund and takes about 4-5 business days before it reflects my account. Hopefully I will get my refund back. Btw, premiere account here also, both phones are upgrade.
Click to expand...
Click to collapse
Wonder what I could get for my infuse...$50
Sent from my SAMSUNG-SGH-I997 using Tapatalk

Simple and painless $150.00 credit!
Wow this worked for me right away without hiccups. Around a 10 minute phone call with ATT CSR (nice lady). I just told her that I purchased the Note 2-days ago for 299.99 and today I've seen the 50% promo that drops the price to 149.99, and If if I can receive a credit for the difference. She said "please hold on sir", came back and advised me that she can issue a one-time credit for 150.00 back to my account with no questions asked and without confirming I had actually purchased the Note, at all! I actually purchased through AmazonWireless (they refused any price matching or adjustments unless the price drops on their site in the near future).
I was not being stern or sounding angry. Just professional.
I am premier and the phone was an upgrade through Amazon Wireless @$249.95
I dialed 611 and got connected to Enterprise CSR without any transfer to other CSR's!
Thanks to OP for this advise! And am happy with my SGN (ceramic white) for $100 plus 2-year extended contract of course and additional 181 day EFT @Amazon Wireless
E-mail notification:
"Thank you for choosing AT&T for your business wireless needs!
This email is a follow-up to our conversation earlier today; below is a summary of our discussion:
Your request for the following adjustment(s) have been applied to your account:
Date Applied: 02/23/2012
Credit Amount: $150.00
Note: It may take 1-2 billing cycles to appear on an invoice.
Use one of the following self-service options to view your account balance or make a payment:
- Log into your myAT&T account at wireless.att.com
- Dial *BAL (*225) for Balance Inquires
- Dial *PAY (*729) to Make a Payment
If you have further questions about your AT&T business needs, please refer to wireless.att.com or by calling us at 1-800-331-0500.
Sincerely,
Susana G.
AT&T Business Solutions Customer Care
1-800-331-0500"

Woot!
Thanks for letting us know about this. I just called and had an 11 min conversation with a csr, I was pleasant and 'because I was a long time customer, I can get this credit as a one time exception.'
I guess it doesn't hurt to just try.
Sent from my SAMSUNG-SGH-I717 using xda premium

I called 611 the other day to see if they could match a different 50% offer that was found online...they quickly said no because it was a promo for add a line or new customers. Quick history lesson, i bought an infuse last year under upgrade, its been replaced 5 times. I got real fed up and told them I'd cancel unless they replaced it with a different device, they said they could not do that but they would however allow my 2nd line to upgrade some 8 months early. I called 611 a few days ago to get everything in order when they told me because of my situation i need to upgrade that line directly thru them which meant i couldnt purchace at my local retail store (drag) so today i called 611 to place my order and i referenced this new 50% deal, he said i most likely wouldn't qualify...i said whatever that's fine. As we were about to close the deal over the phone he told me that he can't process the upgrade cuz his system is under maintenance and to call back tomorrow. I called back in 5 minutes and started over. I again mentioned the promo than they transferred me to premier. The lady had no problem giving me the 50% off plus free priority shipping plus free activation. Had i ordered yesterday or even earlier today when the first dude had system problems i would have paid 299+15 shipping and 30 activation fee, i ended up paying $157 all said in done. Pretty nice savings if you ask me. :thumbup:
Sent from my SAMSUNG-SGH-I897 using Tapatalk

Booya, third time was the charm. Used the script from a few posts ago. Credited back $150ish, will show up in 1-2 billing cycles.
Sent from my SAMSUNG-SGH-I717 using XDA App

Is this applicable if there is already an exisiting FAMILY plan, then you add a NEW contract/number to that family plan?
I was charged $299 at bestbuy but I can still return/cancel the plan, then buy it on AT&T again then get 50% off.
Anyone?

Related

Going ahead with my switch

I didn't have it Pre-Ordered so I am hoping the phone is still stocked at stores. I can't decide on the the cheaper Wal-Mart/Amazon 2yr Activation, or the enticing Sprint Credit of $125 for Porting my number. I definately know I am going with the Evo 3D though as My G2X is being sold today (Already found a buyer).
Honestly I can wait if stock is completely out since I have a backup Nexus One, but I don't think I will miss my G2X. Great phone provided it stayed powered on and my GPS could lock, but I can't continue to go through G2Xs until the White Buffalo (2.3 with fixes) pushed. Just my luck, it will days after It's gone from my hands, but judging from what I have read about the 3D, I don't think I will care.
Basically, just inquiring as to what deal could be better.
It's hard to beat the 125 dollar port-in credit. On top of that, you get 300 bonus minutes if you sign up for the everything data 450 plan, that offer expires the end of June if I'm not mistaken.
Dude so is this is a new line of service? Definitely go with the $125 port credit, that'll beat anything else.
Since the price difference is $105, and since Sprint always ships their phones HELLA fast, you can basically use the difference to
(1) buy a great $50 case (otterbox, etc)
(2) get 15 months of $7 insurance, or
(3) get super drunk.
totally worth ordering thru sprint. I'm assuming the stores are sold out? Because if not, they'll do the $125 port credit too and then it's instant gratification
ALSO, never forget to try and find out if you're eligible for any discounts--for example, since I'm a USAA member (not an employee, just a account holder!) they give 15% off the entire bill!
Best,
the Panamaniac
Oh ok, thanks for the heads up on the USAA discount. I practically live through USAA so I will make sure they give me my 15% discount.
$125 Port-In credit then. I am going to check store inventory today and setup service there before I try online (I like instant gratification, 2-5 days delivery is too much torture!).
I've been told that sprint stores were suppose to get more shipped to them on Monday. If you want it, call the stores an ask. I did when I wanted to exchange the Nexus S during my 30 day period.
i havent seen this posted anywhere but if you are switching to sprint this is something to consider:
Sprint EPRP
Sprint Employee E-Mail Address + CID for EPRP Plans (SERO Replacements)
After seeing repeated requests for Sprint Employee E-Mail Addresses and the Last 3 Digits of the Employee's ID Number (CID) to get Sprint's Everything Plus Referral Program Plans (which replaced SERO), here is an employee's information that was intentionally made public:
URL: Sprint | Everything Plus(SM) Referral Program
E-Mail: [email protected]
Last 3 of CID: 383
(Reference: http://mcguireslaw.com/2008/07/16/ps...erything-plus/.)
This information was made public by Russ Mcguire on 7/16/08, and is posted on this forum so potential and existing Sprint customers who are interested in getting an Everything Plus Referral Program Plan can get one. (I know there is at least one other Sprint Employee E-Mail Address & CID made public by Sprint a few months ago so the general public can access EPRP Plans, but I can't find that article anymore. I'll post it in this thread once I find it.)
Click to expand...
Click to collapse
nine07 said:
Oh ok, thanks for the heads up on the USAA discount. I practically live through USAA so I will make sure they give me my 15% discount.
$125 Port-In credit then. I am going to check store inventory today and setup service there before I try online (I like instant gratification, 2-5 days delivery is too much torture!).
Click to expand...
Click to collapse
FYI if you order from Sprint.com or telesales before 4pm est chances are you will have the phone the next day if it's in Stock. That being said if your local store has it go get it there.
Can I convert my current account to the EPRP using the above information?
overclockxp said:
Can I convert my current account to the EPRP using the above information?
Click to expand...
Click to collapse
EPRP gets no discounts on top of it. So if you have a discount you might be better off that way. Last time I switched I went from the Old Sero to EPRP so they didn't make it that hard, not sure how easy it will be to take a regular account to EPRP though. Can't hurt to call.
Thanks for the replies and information everyone. I found a Sprint kiosk in my local mall that participated in the Port-In Credit (Sprint Corporate store down the street told me the promotion had ended.) and purchased my Evo 3D along with getting my USAA discount.
I have to say, this phone is really impressive. Coming from my G2X the performance wasn't mind blowing, but I feel much more comfortable with this phone than I did with my G2X. Don't get me wrong, my G2X was monster of a phone, as long as it wasn't having major issues but I think I like the 3D better long after the newness of the phone wears off and I actually don't mind the Sense UI. Not sure if I will ever purchase an LG Smartphone again after the way things have been handled in regards to the G2X.
Looking forward to the unlocked bootloader soon and seeing what the Dev community has in store for this beast.

Upgrade fee change! It's now doubled!

AT&T is screwing us again! There doubling the upgrade fee this Sunday from $18 to $36!! It's changing a week before the galaxy note is being released. Thanks again AT&T!
Sent from my Apple Newton MessagePad 2100
Orange_furball said:
AT&T is screwing us again! There doubling the upgrade fee this Sunday from $18 to $36!! It's changing a week before the galaxy note is being released. Thanks again AT&T!
Sent from my Apple Newton MessagePad 2100
Click to expand...
Click to collapse
I've been off all week, but this will be an interesting change to go back to work with on Monday. I just saw it on Engadget...
Well one thing I will say is preorder the Galaxy Note before sunday, the upgrade is processed immediately thus your fee with only be $18 if you upgrade today or tomorrow before the change on Sunday. This applies to at&t upgrades only, I am not sure how third party upgrades process such as Best Buy, etc...
- Dan
I went into the store and preordered mine and they told me that I made it just before the upgrade fee increase. Then they waived it.
I reserved my note @ Best Buy. They have not charged the upgrade fee, so well see. I'm sure AT&T will waive it, though. They are usually good about stuff like that...
Sent from my Dell Streak using Tapatalk
I just pre ordered mine at Best Buy and they told me $18
I guess I better call
MB860
This upgrade fee should only apply if you order directly from at&t in some manner?
But if you order from 3rd party group like Amazon, Costco, etc.... we should be safe from this bs?
Aerials said:
This upgrade fee should only apply if you order directly from at&t in some manner?
But if you order from 3rd party group like Amazon, Costco, etc.... we should be safe from this bs?
Click to expand...
Click to collapse
I believe you are still charged the upgrade fee. You just don't see it because it appears on your next bill.
Tell me if I'm wrong though.
Some 3rd party retailer can wavie the upgrade fee but usually they will say so up front. AT&T still charges the fee but those retailers give you money back.
My Perimer account has been showing up with $36 upgrade fee for a year now. And also consistently shows new phone releases $100 more than non-primer acccounts or stores.
So, AT&T is simply leveling the field for all customers. Sooner or later, your new phone will be $100 more (so GS2 will be $299 and Note will be $399) as well if this trend continues.
AT&T will always try to nickel and dime you with some ridiculous charges. You just have to know how to call and complain about the charges and they will drop it for you. Every time they tried to charge me those ridiculous fees I called and complained and got it waved.
deeken said:
AT&T will always try to nickel and dime you with some ridiculous charges. You just have to know how to call and complain about the charges and they will drop it for you. Every time they tried to charge me those ridiculous fees I called and complained and got it waved.
Click to expand...
Click to collapse
Agreed. It is like this with Comcast, too. If you have shown loyalty as a long time customer and tell them you are dissatisfied, charges like this are easily negotiable.
I used to be a long time loyal customer . . . had a corporate account over 10 years old predating the cingular merger. Then I went and got married. Trying to get the frickers to add my wife to my account was like I was like talking to a brick wall... it took three days of being on the phone over eight hours (that's 24 hours total, mind you, not 8 hours spread over three days) and the only solution they ever found was to cancel my current account and create a new one from scrap. So now I'm only a 2 year customer instead of a 10+ year corporate customer. Grrrrr.
jpeg42 said:
Agreed. It is like this with Comcast, too. If you have shown loyalty as a long time customer and tell them you are dissatisfied, charges like this are easily negotiable.
Click to expand...
Click to collapse
Yes Comcast Is exactly like that. I have had Adelphia cable and Comcast tool them over years ago. They jacked up the prices around two years ago. My dad called and complained. Said he would was going to Go to direct tv. They gave us an he upgrade, free DVR upgrade, top of the line Internet, free phone, and another he box for 1/2 the price per month. With that all added to our other stuff we only pay around $150 a month.
AT&T on the hand has never done anything like that for us. We have been with them when they were still Cingular. In fact my mom just get her Cingular sim card replaced with her 3G one fort her iPhone. They don't do crap for us. We pay close to $300 a month (and this month more that $300, do the new fee) and it continually rises because of these new data plans. I was in the market for a new network this time around, but they all suck. I have never been throttled, never went over my limit, my mom pays for the 2gb data plans on all of our accounts, and combined we use about 2.7gb per month. (thats 1.5 for me, 1.1 for my sister and .1 for my mom.)
My only other option was Verizon and the galaxy nexus but I chose the note and AT&T.
I hope I don't have to regret it.
Sent from my Apple Newton MessagePad 2100
Upgrade fee is something that ATT CSR can easily remove for you. You just have to call and be friendly with them. I haven't yet to have any issue convincing them that upgrade fee is unreasonable (knock on wood). So the least you can try is reduce it to $18 if you get charged $36 by telling CSR that you preordered before the price increase date. I would first try to get the whole thing removed via 611.

Galaxy note for $150 from AT&T(get $150 back, even if preordered)

Hey guys, just saw this ad, att is selling all phone, including the note today for 50% off.
http://www.att.com/shop/wireless/de...are&siteId=dZCX6Je2w8Q-sBG3oO9zQ5oOdYyuLQ44IA
Try the link out, and add the phone, plan and data plan to your cart. Once completed, go to checkout to see the 50% discount for $150!
I just called them up, and they WILL honor the $150 price!! Apparently after 5 days a 50% price drop is not bad!
You have to call and ask for it. I called 611, got transfered around a bit and finally got it approved!
If you ordered thru premier, call 866-499-8008
Hope this helps you guys! I know this just made my day!!!
You say this works even if you pre-ordered it? Did they try to fight you on it?
Sent from my SAMSUNG-SGH-I717 using XDA App
Damn, I bought mine at BB for $250. I wonder if it's worth the hassle of returning it and buying one from ATT to save $100.
and your base rate on ATT HAS to be at least $40 (fine print), I tried it on an add-a-line at $9.99 and it wouldn't let me
is this only for a new account?
You have to be a new or an add a line customer.... Upgrades are not eligible :-(
Sent from my SAMSUNG-SGH-I717 using xda premium
So this will work on preorders but only for add a line or new customers but not UPGRADES?
THIS IS FOR A NEW LINE??
I already have a line. I called AT&T to see if they would refund the differnece between the $300 I paid and this offer but they will not.
Am I missing something?
well this sucks, because there was a 50% off link posted in the other thread, but wouldnt work with the note,contacted the online help and said it was 50% off for any phone except iphones and the note
(i am a new customer)
What is going on here today? Just click the link, the text could not be any more clear at the top:
All New and Add a Line customers are eligible to save
up to 50% on select wireless phones and accessories.
Online only offer!
orangekid said:
and your base rate on ATT HAS to be at least $40 (fine print), I tried it on an add-a-line at $9.99 and it wouldn't let me
Click to expand...
Click to collapse
except for this.
Read the bottom too
Does NOT work for upgrade.
Just to verify. I called and tried as hard as possible and spoke with the manager but they will not honor this price if you got the phone as an upgrade. This ONLY applies to new customers or new lines.
I highly suggest the OP or a MOD updates the title to reflect this info, so that it is not misleading to anyone.
Does one need premiere account or reg account for this?
So I take it that you would have had to order online as well. I went into a corporate store 20 days ago picked the skyrocket and then when note was released paid the difference. It would be awesome to actually get 50 dollars back from skyrocket purchase LOL. I am a new customer as well.
i bout mine from a store 3 days ago
do you think if i say i'll return and re-buy at half off they'll save me the trouble and credit my account?
SayWhat10 said:
i bout mine from a store 3 days ago
do you think if i say i'll return and re-buy at half off they'll save me the trouble and credit my account?
Click to expand...
Click to collapse
If you bought it as a new line or new customer, then you won't need to bother, just call 611 and get the credit. If you were an upgrade then I highly doubt it will work.
AT&T just honore it!!!
I got my note monday as an upgrade. Just called and had to get stern, but he gave me $150 on my account...
brojoe11 said:
I got my note monday as an upgrade. Just called and had to get stern, but he gave me $150 on my account...
Click to expand...
Click to collapse
Give us more details on what type of representative you spoke with, and was it a manager? Also did you upgrade online or in store?
SayWhat10 said:
i bout mine from a store 3 days ago
do you think if i say i'll return and re-buy at half off they'll save me the trouble and credit my account?
Click to expand...
Click to collapse
That is what customer care told me to do since I got mine at a physical corporate store..if anything return and order online. customer care supervisor refused or rather say she cannot credit the difference.
Sent from my GT-P6800
I called the regular wireless 800 number and talk to first rep that answered. I upgraded monday in local store. He really resisted but I told him that I could take it back and just buy it again...Also told him I had been with ATT for long time and didn't really want to switch...He said...hold on one minute. Wouldn't give refund, but did put $150 on my account...Hope it works for you guys...If It does, just hit the thanks button...

I got $70 credited back

It's been 5 days since I purchased my Gnote for $300. I was able to get the activation fee waived and an additional 22% off my total bill thanks to being casino worker.
I went to Fry's yesterday to pic up a micro sd card and found they had the Gnote on sale for $229.
I immediately called AT&T and requested a $70 credit. At first the agent told me to "return the phone" and buy the one that's cheaper. I told him I don't want to pay a $35 restocking fee. Puts me on hold. He then says he would credit me $35. I stood firm and again said that I would like a full $70 credit. Puts me on hold again. He then says "I see you got an employee discount already". I interrupted him and said I don't want to talk about my employee discount I want to talk about getting a $70 credit back. For the 3rd time he puts me on hold. Finally he says where I got the discounted price, asked for the addresss of the store and even mentions that it shows Fry's is selling it for $279. I just about lost my patience but I lied and told him "I'm here at the store and they have them in stock for $229 and not for $279" He pauses a few seconds and then says "OK I will credit you $70".
So if it's been less than 30 days since you bought your Gnote for $300 as a new customer. Check your local Fry's store to see if they have it on sale. Call customer care and request a credit. Be prepared for them to do everything they can to prevent you from getting a credit but just be patient and keep at it on your request.
most agents i know give in easily. att bases our sales payouts on 24 hour resolution. so if a customer calls back within 24 hours for whatever reason it affects the agents score. so a lot of them just give in to avoid a customer that will call back. that's what a lot of people i speak with tell me they have to do to get sales payouts.
Sent from my SAMSUNG-SGH-I717 using xda premium
ujmnz said:
most agents i know give in easily. att bases our sales payouts on 24 hour resolution. so if a customer calls back within 24 hours for whatever reason it affects the agents score. so a lot of them just give in to avoid a customer that will call back. that's what a lot of people i speak with tell me they have to do to get sales payouts.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Yep been with them for 4 yrs, and If I want something I ask for it, I got mine from best buy for $250, and asked them to match the ATT $150 sale price, they took out another $100.
Frys Electronics sale today for 199. Called customer service and they gave me 100 bill credit. Just say you were told to get the credit and then they will ask their manager to honor it.
I got a 100$ credit !!!!!!!!!!!!!!!!!!!!1
I called and told them a ATT rep at the store told me to call Customer Care and tell them I need my 100$ credit and it worked . It took about ten mins.
Damn I could really use a $100 credit. I bought mine not from a direct ATT store though, just an ATT licensed store. Do you think it would work? What do you guys suggest I say..?
Just call at customer care
cgibsong002 said:
Damn I could really use a $100 credit. I bought mine not from a direct ATT store though, just an ATT licensed store. Do you think it would work? What do you guys suggest I say..?
Click to expand...
Click to collapse
Just call customer care and tell them Frys has the phone for sale for 199.99 and you want to your 100$ credit. tell them a att employee from a store told you to call and request the credtit thats what i did and it worked. if it works can you give me a thanks. thanks
djwascom33 said:
Just call customer care and tell them Frys has the phone for sale for 199.99 and you want to your 100$ credit. tell them a att employee from a store told you to call and request the credtit thats what i did and it worked. if it works can you give me a thanks. thanks
Click to expand...
Click to collapse
Please keep in mind you're out of luck if you bought this at launch.
I believe the company has a 2 week price guarantee
It worked for me.
Maroon Mushroom said:
Please keep in mind you're out of luck if you bought this at launch.
I believe the company has a 2 week price guarantee
Click to expand...
Click to collapse
If it has been befor the 30 days it will work i was on day 27 when i got my credit.
Booyakasha!
Just called now, got a $100 credit in literally less than 3 minutes. All I said was "Hi I'm just calling to get a credit on my recent purchase for my samsung note. The Att rep that I bought the phone from told me to call in to receive a credit due to Fry's having the phone on sale for $199" She immediately said absolutely, asked for my account info, asked for my purchase price, and applied the $100 credit to my account right away. No getting put on hold, nothing. She said the credits usually take 24-48 hours to show up online so I'll double back with the report to confirm.
Seriously though (assuming this goes through), thanks so much guys. I literally spent pretty much all I had on this phone so this $100 will go a long way for a college student.

Trade in credit

Anyone know if we are still eligible for the $200 credit for upgrading even if we're in an old plan that gives us discounted pricing? Last time around for the Note edge wasn't required. I've gotten conflicting answers from chat.
mzahiri said:
Anyone know if we are still eligible for the $200 credit for upgrading even if we're in an old plan that gives us discounted pricing? Last time around for the Note edge wasn't required. I've gotten conflicting answers from chat.
Click to expand...
Click to collapse
I heard you have to sign a new two year agreement or add a new line.
Sent from my SM-G925T using Tapatalk
That's what I've heard too. Upgraded a line and in the past its counted. Here goes nothing.
They are offering a 200 bill credit or VZW gift card if you trade in any working smartphone. We had to trade in our phones to upgrade because they were under an edge agreement and were not completely paid off. They only give you the credit if you trade in a working paid for smartphone.
Sweet! Thanks for the helpful information.
Also won't work if you are trying to pay full list in order to keep your Unlimited, as I certainly want to. I was told you have to go with one of the new plans at a Verizon store, but who knows how truthful or knowledgeable the rep was
Pulled an original Verizon Droid out of the drawer for a tasty 200 credit today!
My girlfriend and I just switched to Verizon with this deal. From what the rep. said, it's ending on the 31st. At least here on the east coast. Figured I'd throw that in.
The promotion I am talking about is good until Sept 20th according to the rep I spoke to.
neyenlives said:
The promotion I am talking about is good until Sept 20th according to the rep I spoke to.
Click to expand...
Click to collapse
The rep you spoke to was probably trying to close a deal quickly. Deal is still up on their website as well. Also, Best Buy is also offering a similar $200 offer with their one gift card when you trade in a phone, plus you get a free wireless charger. (You can use that gift card towards the phone as well.)
I usually get my phones from Best Buy because if you end up not liking the phone for some reason, there's no restocking fee if you return within the 13 days they give you.
We turned in an old Droid X and a Droid Incredible the other day and got 400 instant bill credit. Man that was sweet.
Just got mine today and they still had the deal. Although, because of some system issues, it went towards my bill and not the down payment
Sent from my SM-G928V using Tapatalk
It should of when to the down payment, the only thing the trade in shouldn't of paid was the taxes. I was in verizon getting my phone and they tried to pull this on me, and three others while on the store. I went to the GM and asked why they were all making the same mistake, cause it was the exact same mistake (miss quoting the final price, saying they can't return the trade ins and they will put it on the bill) I asked if they were being trained this way, since it was scamming the customer. He got angry and said, I just follow orders and walked off. Vzw Corp is having agents screw this up on purpose, don't stand for it.
Sent from my SM-G928V using XDA Premium HD app
I sold my old one swappa and got more money and applied it toward the edge+

Categories

Resources