[Q] Unlocked Aria Getting Error with T-Mobile SIM. - HTC Aria Q&A, Help & Troubleshooting

I recently decided I loved my Aria so much I was going to purchase the unlock code so I could use it on a prepaid service (I no longer use at&t).
I am ROOTed, and am running the Liberty Sense 2.2.2 ROM.
After I inserted my T-mobile pre-paid SIM and got the message "enter SIM unlock code" I did as instructed. It said it was accepted and My phone booted without that annoying please insert sim message. Yay right? Nope it can't connect to the mobile network. After doing a little googling and hunting around I found that the phone has to be compatible with the GSM frequency that the company your planning on using has.
Well this is what my device supports:
HSPA/WCDMA:
900/2100MHz
Up to 2 Mbps upload and 7.2 Mbps download speeds
GSM:
850/900/1800/1900MHz
(Band frequency, HSPA availability, and data speed are operator dependent.)
Which is apparently compatible with T-mobile. Well whenever I try and connect it says it fails and gives me and error message:
"SIM card not provisioned MM2"
After doing some google searches on that I found that it may mean you need to replace your sim etc. I've tried 2 different T-mobile SIMS and they both failed. Yet they both work in the T-mobile phones.
If anyone knows a work around to get me past this crap I would GREATLY appreciate it. It's been turned into an all day project and I'm nearing a tired and disappointing end.
Also info that may help:
-Neither of the SIMS currently have minutes on them but are both still activated under the owners names and display signals on the T-mobile devices.
- My HTC aria IS unlocked and IS rooted/loaded with a custom rom
-I can locate the 2 networks available in my region when I click on search for networks in my "wireless/network settings"
If you need anymore info to help answer the question please let me know and I will provide it as soon as I am able.

The phone is fine. It may be because you don't have minutes on the plan, or because the SIM card is too old or something. I'd suggest going into a T-Mobile store and getting it squared away.

Yes after several hours of hunting I was able to find someone who had the same problem. Apparently whether the SIM gets signal or not from the device it came from it will give you an error on the device you put it in until the SIM has actual minutes on it. The guy had said on his post he tried around 3 different cards and all had the same effect.

Sorry for the double post just wanted to update.
The reason I wasn't able to get signal on the phone was because the T-mobile sim card I was using was an un-paid Flex Pay SIM card with T-mobile. The actual prepaid SIM (which im using now) gets a signal even when there aren't minutes on the device so you can add funds to your account through the mobile phone.

Related

imei-check screwed me over. Help!

Since I had less than a day to prepare my 8525 before leaving for Australia, I figured I'd pay www.imei-check.co.uk for their unlocking service so I could use My Precious down under. I read through the unlock instructions on this site, but couldn't verify a single person who'd used them with an 8525 and was not willing/able to be the guinea pig.
After arriving in Oz and popping in a SIM from Telestial, I could not find a network at all. Yes, Network selection was set to Automatic. When I clicked 'Find Network' it just ground away on 'Searching...' for many minutes (sometimes almost an hour) before reporting 'No Network.'
So I tried manually selecting a Network but everything listed is *outside* of Australia. Frustrating.
So then I went to the following stores and tried SIMs from all three:
- Vodafone
- Telstra
- Optus
None of the salespeople's SIMs could find a signal.
So yesterday I sent an Email to imei-check.co.uk complaining that the unlock did not work and I get this Email back (verbatim):
"Hello,
you are not correct. After unlocking you can use ANY sim card. NO ROM flashing is required. What is the error message you get when you try a different SIM card? For us it just sounds like YOU set the phone for FIXED network selection and when you try different SIM card now it can not find your fixed network. So please correct this wrong setting from you in your phone settings:
Start->Settings->Phone->Networks, select Automatic, press "OK" and wait 1 minute."
Does anybody else find that seriously offensive? Are their average customers really that stupid?
FWIW, I even contacted Telestial and then they informed me that their SIM (to connect with the 'JUST' network, if anyone's ever heard of that) was incompatible with my phone. Incompatible with a quad-band GSM HTC phone? Come on...
I knew I was going to be bleeding edge, but I really feel like nobody's interested in helping with this stupid phone...
Hi mate,
Where abouts in Australia are you? If you're in Melbourne, I'm happy to give you a hand to (a) check that it is unlocked and (b) if its not unlocked, unlock it for you using pof's tools.
Cheers
Kev
Fixed!
Here's what the knuckle-dragger at imei-check should have known:
http://wiki.xda-developers.com/index.php?pagename=Hermes_Registry
See the bit at the bottom about enabling the UMTS band tab.
what exactly is the issue than?
Cingular rom is perfectly compatible to Australian GSM and 3G networks. tested on Optus and Vodafone with great success. ROM tested: Cingular 1.31, 1.34.
Auto mode is just fine.

3 SIM in SPV

Hi All
Has anybody managed to get a 3 (Three network) SIM to work on an Orange SPV after SIM unlocking.
I would like to be able to use my other phone's SIM in the Hermes.
All advice appreciated.
Thanx in advance
Asif
Hermes - The Mother of All Mobiles
yes, it works fine
(uk)
Can you get full HSDPA speeds though?
My 3 SIM in my TyTn won't let me go above GPRS as its not my primary phone. So I'm paying for a service I can't use. I've spoken to their CS who basically said, no sorry, you've got to use that Nokia we sent you as your phone.
My T-Mobile SIM out of my 3G data card for my laptop works like a charm.
Guess which contract I'll be ripping up next month? Clue: its not the T-Mobile one.
I have put in a 3 PAYG SIM card and it worked, but I didn't test any calls.
What does happen though is the roaming triangle icon appears if you turn off 3G, which I guess is right because it's technically roaming on Orange (although the network name still says '3')
apparently most of the networks are distributing new sim cars for use with their 3g networks, and because of the upgrades, older sim cards wont work with newer services. my 3g service in the us wont work with an older US at&t card, and they had to give me a new one. so give 3 a call and ask them for a new sim card. say yours got broken or something, otherwise they may charge you. but ask first if they will give you one free first. good luck
nstefanelli
I think your problem might be that the 3 hsdpa service you are on is x series. I have asked in their shops about it, because it seems to be the best 3g deal, but they said its only compatible with a few phones made specifically for x series, eg n73. And it cant be used on other phoens because it is a sort of program embedden in the phones, rather then a homepage like vodafone live, which you can just link to.
Hope i have helped, and correct me if im worng
rory

Never had a 3G connection...I think?

Hey all,
Currently using an unbranded HTC Hero on Orange, unsure if I am getting a 3G connection though, icon wise I constantly have a "G" but unsure if it should show "3G" instead, also seen an "E" a couple of times which I assume is Edge but didn't know Orange supported it.
Just wondering if a 3G icon as such actually exists? If so could it be a setting somewhere I haven't got configured correctly?
Thanks
Russ
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
how to REALLY find out whether you are connected with 3G? i mean not just looking for that 3G symbol ;-)
barryallott said:
Could be 2 things.
You have use only 2G networks checked in the settings
OR
You need a new sim, although the phone supports 3G your sim needs to as well. If you are still using an old sim which was from a non 3G mobile then you need a new one. Contact your provider to ask them for a new one (you will keep your number).
Click to expand...
Click to collapse
I had to do this a while back, if you have never bought a 3G phone from Orange you probably have a 2G SIM. Call them and they will send you a new one for free.
So I'm right in thinking there should be a 3G icon? I'll get onto them thanks
Well in a very strange turn of events I may actually benefit from this. Having called Orange to ask for a 3G SIM (they confirmed I had 2G) they basically said it wasn't possible to do a straight swap, something about contracts.
After a bit of complaining they have basically come to the conclusion that the only way to help me out is to restart my contract from scratch and send me out a new 3G handset along with the SIM.
So not only will I have my beloved Hero running on 3G I will also have an as yet unspecified 3G handset for sale!
Just waiting for them to call back
And the handset I will be getting...a HTC Touch 3G!
Should fetch a pretty penny
Thats really bull**** why can't they swap your sim card. i had vodafone sim card i lost it and went to vodafone they give me a new sim card directly 5 minuts later it was active. its very weird that they have to give you new contract.
thats ****in crazy! i'd not accept that!
Replacing like for like isn't an issue, it's because I need to "upgrade" the SIM card as such that they have a problem.
Still, works out nicely for me considering I was only 4 months into my contract and have a pretty sweet deal of £15 a month for 200 mins, unlimited txts and 500mb data. So no complaints that I have to restart my contract.

[Q] SpringBoard doesn't ask for unlock code

I received my new-to-me used T-Mobile SpringBoard on Saturday. I inserted an AT&T SIM card and it asked for the unlock code. I foollishly told it to ignore this problem (I meant just for now) because I wanted to bring up the tablet fully and try it out.
I now have an alleged unlock code, but I see no way to enter it. Rebooting the SpringBoard no longer asks for the unlock code at all. How do I get the SpringBoard to ask for the unlock code again? Or how else can I enter the unlock code?
I am running the stock Android 4.0.3, which I installed via microSD card (because the OTA kept saying "update failed").
EDIT: I am now wondering whether the tablet unlocked itself when I updated to 4.0.3. If so, the question is how to persuade the tablet to start using my AT&T SIM card. When I check "Available Networks", it lists T-Mobile 3G as an unknown network, but then it lists
AT&T 3G
AT&T 2G
T-Mobile 2G
But when I try to register on AT&T 3G, I get the message "Selected network (AT&T 3G) unavailable".
Is there something else I need to do to get the tablet to use my AT&T SIM card (which has tablet service, ordinarily on a Samsung Galaxy Tab 8.9)?
EDIT2: Here is another, much more frightening possibility. When I received the Springboard on Saturday, it was on Android 3.2 and actually connecting to the Internet via T-Mobile. That is, it included a T-Mobile SIM card, and that T-Mobile was still accepting that SIM for 3G and even "4G" service. However, when I inserted an AT&T SIM, I got the expected request for an unlock code. Later that day, I upgraded the tablet to Android 4.0.3. I think that I again successfully connected to the Internet via T-Mobile, although I am not certain of that.
The next morning, the tablet was no longer connecting via T-Mobile. I presumed that T-Mobile had now officially closed the previous owner's account. I used the tablet on WiFi, patiently waiting for my unlock code to arrive. This morning (Monday), I get the unlock code, but the tablet no longer asks for it. The tablet recognizes three networks (AT&T 3G, AT&T 2G, T-Mobile 2G), but is unable to actually connect to any of them. Again, my AT&T SIM has valid service, ordinarily on a Samsung Galaxy Tab 8.9.
The frightening possibility is that the previous owner did not pay his bill, and that T-Mobile has blacklisted the tablet--not only within its own company, but even with AT&T. (T-Mobile could simply pretend that the tablet is "stolen.") Is this a real possibility?
EDIT3: Here's yet another possibility. Could the Springboard's software be out of sync with the firmware SIM lock? Perhaps the SIM is still locked, but the Springboard's software imagines that the SIM is unlocked? So the Springboard software calmly tries to connect to AT&T, but the firmware refuses?
I finally figured out some of my problem. The SIM card was inserted incorrectly! As you know, different devices accept the SIM card in different directions (notch-in-first or notch-in-last); the official T-Mobile SpringBoard User Guide does not mention or illustrate how the card is supposed to go. (The notch should go in first.) Nor does Android give any indication that the SIM card is essentially absent, except once after clearing all data.
With the AT&T SIM card properly inserted, I was still not getting a connection. I diddled with APN Names, etc.; and at one point I got a 2G connection. But when I tried to switch to 3G, I lost both 3G and 2G, and have not been able to recover either.

Custom Rom (on i9300) not working on Virgin Mobile UK

So the other week i put Lineage 14.1 7.1.1/7.1.0 rom on my samsung galaxy s3. I just switched to virgin mobile uk i was previously with giffgaff and giffgaff worked completely fine on this phone and rom. Yes my phone is unlocked. It was originally on a EE contract then i unlocked it and used it with giffgaff (02). The problem i'm having is when i put the Virgin Mobile UK sim into the phone and boot it up it says "Emergency Calls Only". When i go into the network settings and mobile networks and search for mobile networks it shows T-Mobile UK (EE which is who virgin mobile use), Vodafone, O2 and Three. (These 3 here have a padlock icon at the end while T-Mobile does not. Im guessing this is good. When i tap on it it refuses to connect and just tells me to try again later. It might be worth noting that when i start up the phone it briefly says "Emergency Calls Only - Virgin" at the top of the handset which i assume its connected for a second and then disconnects, loses connection or gets kicked off? I was on the phone to Virgin for 20 minutes and after i told the guy i was using a custom rom he did say it might be possible that Virgin does not allow anyone with a custom rom on the network.
Is this possible?
Has anyone else ever used a custom rom on Virgin Mobile UK, could you connect or did you have problems?
Thanks, Luke.
Have you set the apn settings?.
Beamed in by telepathy.
Apn settings affect data and should not affect voice service.
Only way to test the Virgin rep's assertion would need to flash back to stock and try the sim.
audit13 said:
Apn settings affect data and should not affect voice service.
Only way to test the Virgin rep's assertion would need to flash back to stock and try the sim.
Click to expand...
Click to collapse
Quite sure my s3 on a custom kernel was once using vermin so i doubt they'll block custom roms from the network..
Without apn settings you might get as far as edge but certainly wont get 2g or higher.
Beamed in by telepathy.
I think flashing a stock ROM and then trying to connect is the only way to eliminate another possible factor.
Ok, i'll try stock rom then i guess. What do you mean "Without apn settings you might get as far as edge but certainly wont get 2g or higher." I don't get any signal at all so that can't be the problem.
Does or can anyone help me find a faster download link or mirror for a UK version of the stock rom. Samsung-Updates download link from rapidgator is so slow. 7 hours *tears*
The only other place is sammobile.com but that may only be a bit faster.
ldyte1 said:
Does or can anyone help me find a faster download link or mirror for a UK version of the stock rom. Samsung-Updates download link from rapidgator is so slow. 7 hours *tears*
Click to expand...
Click to collapse
If you need the btu 4.3 get it here https://drive.google.com/file/d/0B4vTiHTBB629OVlvY0pkcXN4ak0/view?usp=drivesdk
Beamed in by telepathy.
Tried stock rom, still no luck. Any other ideas? The Virgin guy said it could be a very very small chance that its the sim. But the fact it quickly displays virgin at boot up makes me think the sim is fine.
Maybe try the Virgin sim in another phone? Phone shows the correct imei? Not blacklisted?
Yeh I need to try this, literally no one in my family is on EE or anything using EE. What if the SIM does work in another phone what could be the problem with mine? Phone does show correct imei and it can't be blacklisted since it works with my giffgaff SIM.
Have you recently "moved house" from giffgaff to virgin and ported your number?. Your sim might not be activated. Im swinging with that from this point forward.
Text READY to 789678 from your old phone & SIM and your new sim if that doesn't work.
Moved house? Do you mean like switch from! Giffgaff to virgin? If so yes I just have switched. I was planning to keep my number but since I haven't got network I can't and haven't told them the PAC code.
How can I text a number of I don't have single or does that still work? ?
It is possible it's not active but the guy on the phone told me it was, he even got me to tell him the end 3 digits off the SIM to check.
The reason it's possible is because I ordered the SIM from them and the first one that was supposed to be delivered by YODEL was never delivered I called them that evening and they said we will just sent out another SIM anyway and so they did. This second SIM they sent out is the one I'm using and it might be the first SIM that is only active. But the fact the Virgin rep asked for the numbers of the sim and then told me it's active...I really don't know
Regardless, you must activate the sim, try the text i stated, if no joy try to call vm from the new sim and tell them the pac code then they swap the numbers over. If it doesn't ring out then I'd take it to carphone warehouse and ask them to set up the new sim card.
The sim is active as in it is alive and sending a response but it looks like the actual line attached to it isn't active. Sim cards must be activated to prevent the number attached to it from going stale as there is a forever decreasing amount of 07 numbers available for networks.
I'm convinced that the sim isn't activated, it will currently be a payg sim and might need to be topped up to activate it, then you transfer any number and remaining credit to your new contract/payg sim (if required).
You should still be able to call the carrier on an inactive line so long as the sim is alive. Failing that use a landline.
Beamed in by telepathy.
Well i've called virgin again and they say it is active. It has been over 24 hours. I've tried it in 2 other phones and it just doesn't connect. They even sent out a 3rd sim now and same problem. Definitely a problem there end then, i'm thinking?
ldyte1 said:
Well i've called virgin again and they say it is active. It has been over 24 hours. I've tried it in 2 other phones and it just doesn't connect. They even sent out a 3rd sim now and same problem. Definitely a problem there end then, i'm thinking?
Click to expand...
Click to collapse
Did you try the text to activate the sim?. As I said, the sim can be active as in valid to the system but not necessarily activated to prevent the number going stale and being returned to the pool after 6 months on no use.. Even if there is no signal at all you should have at least tried it once.
Maybe the sim is payg and needs a topup to activate. That could be another restriction.
I don't have any simcard documentation so I'm shooting at fish in a barrel but surely 3 sim cards on the trot can't be faulty. Something is amiss..
Beamed in by telepathy.

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