at&t update blocked my atrix
I have at&t atrix but it's unlocked and I'm using it in Europe with my carrier.
Couple days ago I was notified that there is an update from att and that I should download, which I didn't do, but anyway phone downloaded package itself and it reminded me every hour that I should install it and no data will be lost. I did that finally last night but now I can't get it to work, there is android icon and ! sign on it and it has been there the whole night but will not turn on again. finally I took the battery out and than returned it, it started to work for one minute and than it showed -turning off, and android icon is now on the screen again???
Please help or advise!
If you press the up and down volume buttons when the icon appears, do you enter a menu?
Sent from my MB860 using XDA App
I'll give it a try and reply.....
well I took it to service center, they told me that they can enter in that menu, but they can root it again, but all data will be lost.... can I avoid loosing data???
If they just factory reset and reflash the rom, you shouldn't lose things like pictures and music, but you will lose app data including saved games and text messages.
Sent from my MB860 using XDA App
it's done, they charged me cca. 30$ but managed to save phonebook and photos, all else is lost. I can deal with that but I'm frustrated that this was caused by at&t update where I didn't have option to say no, just install now or install later. It also said that all data will be saved, which obviously was a lie. How can they do that, I didn't want this update at all.
This is very inconvenient for me, but than again it seems that no one cares!
Official update my as.......
Thank you for advice but this sucks!
Related
So Im having data issues today i wanna really exchange it Monday but Im afraid if i do il have screen issues right now data will work halfway and i have to keep refreshing the page til it finally loads its horrible but Im afraid to exchange it cause people that are havih the screen problems i have a problem at the upper top looks llike dead piles its a very light spot but usually only seen while on the camera app or when its turned on
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If you think about the number of phones that are out there and people only generally post when there's an issue, I wouldn't worry about exchanging it. I've had two phones with no issues.
Sent from my SAMSUNG-SGH-I777 using xda premium
Okay i might go exchange it Monday cause its an hour away to the closest one
Sent from my SAMSUNG-SGH-I777 using XDA App
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Kadernal said:
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Click to expand...
Click to collapse
Have you done any type of changes to the phone like rooting, etc.? Anything you can think of that might have caused it or changed something right before it happened?
No, I haven't rooted or anything. All I did was download a few basic apps and then try to transfer my data to the new phone. I ordered a jig and don't want to do anything until it arrives.
I have solved the data issue, somehow the sim came slightly out of place. Once I reseated everything was good. is the sim slot that finicky?
i also did a factory reset and started from scratch and worked out the issue with the text messages. I appreciated your willingness to help a noob, thank you.
Hey guys.
Tonight has been a very frustrating night overall.
I'll write my current problem here, so that those who can help can reply right away, below you can find a summary of the nights problems.
I can't get mobile data to work. It says its on if I go into settings, but I get no connection. If I add the widget in motoblur and try to toggle it, it says "Mobile Data is unavailable", and nothing else. Any solutions..? I have rebooted phone several times, as well as removed SIM card and put it back.
Long story:
I uninstalled Launcher7 today since I wanted to use something more "regular" before the release of the european ICS. After uninstalling it and fiddling around with Moto Home Fix to get the phone to even recognize that I have a default launcher, it got stuck in airplane mode. There was just no getting it out of it. Eventually I got so pissed of I just factory reset the phone. Now I have normal radio, and Wifi, but no Data connection. The error it gives is "Mobile data is unavailable" when I try to widget-toggle it.
If I go the long way in settings it says its on. Do I need to do something in the first time setup before it starts working? Its been so long I dont remember. I have registered my google account.
Please guys, help!
Do you have Verizon? I know in the Play store there is an app by Verizon to fix mobile data connection problems.
Sent from my DROID RAZR Maxx using XDA Premium
No, I have Tele2/Comviq, a Scandinavian operator.
However it seems that when I uninstalled the launcher it also cleared all my APN-settings. Which was.. A whole bunch that I manually entered. Oh well, guess that servers me right for not keeping a backup.
Will report this to the Launcher7 author, even though I doubt he'll do anything since its been a long time since last update.
So a few days ago my friend gave me his old phone -- a Motorola Devour. I was pretty happy about it, until i found out about Motoblur, and how until i fully disabled it it would just factory restore the phone every time I turned it off and back on. So then I went through a huge process trying to disable that and keep everything on restart, which I did. My question here, as you may have gathered from the title, is this: Is there a way to update the phone without having a service provider? The main reason I did all of this was to try and get some free wifi texting apps because I haven't had a way of communicating with some of my friends in a while, none of which I can find in the store, I'm assuming because the phone is out of date. Thanks in advance
help
pyrhead said:
So a few days ago my friend gave me his old phone -- a Motorola Devour. I was pretty happy about it, until i found out about Motoblur, and how until i fully disabled it it would just factory restore the phone every time I turned it off and back on. So then I went through a huge process trying to disable that and keep everything on restart, which I did. My question here, as you may have gathered from the title, is this: Is there a way to update the phone without having a service provider? The main reason I did all of this was to try and get some free wifi texting apps because I haven't had a way of communicating with some of my friends in a while, none of which I can find in the store, I'm assuming because the phone is out of date. Thanks in advance
Click to expand...
Click to collapse
how did you get it to keep everything without restart?
waltercraigsr said:
how did you get it to keep everything without restart?
Click to expand...
Click to collapse
I had to install a root, then go into the files and delete the thing that makes blur required to run the phone without factory resets every time it restarts.
The 4.3 update of my HTC One got 2.8MB downloaded and then stopped. I let it sit for a couple hours and it didn't change at all. I tried several things to "kick" it into motion, but nothing worked (turning on/off data, etc.).
In a desparate attempt to get it to continue, I restarted my phone (bad choice, I see). Now, when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. No dialogs -- nothing.
Is there a way I can clear out the partial download and reset the state of that process and trigger it to start again?
Thanks for any help!
kamunds said:
The 4.3 update of my HTC One got 2.8MB downloaded and then stopped. I let it sit for a couple hours and it didn't change at all. I tried several things to "kick" it into motion, but nothing worked (turning on/off data, etc.).
In a desparate attempt to get it to continue, I restarted my phone (bad choice, I see). Now, when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. No dialogs -- nothing.
Is there a way I can clear out the partial download and reset the state of that process and trigger it to start again?
Thanks for any help!
Click to expand...
Click to collapse
Mine did the same thing. What I found is that it needs Wifi to complete the download. If you restart the phone and let it see Wifi, it should resume the download without any interaction from the user.
Try this
1. I disabled Power Saver Mode and all the options obviously
2. I turned off the option in the Settings --> Power --> Turned off the sleep mode where the data connection gets cut off during long periods of inactivity after the screen is off
3. Went to Settings --> Wifi --> Advanced and then turned on the option for best WiFi performance
4. Set the screen time out to 10 minutes, try to keep the screen from timing out just in case and dont use your phone while it is downloading
5. Powercycled my Router and Modem
6. Restarted the Phone and tried to update then!
GOODLUCK!
Sent from my HTC One using Tapatalk 4
TriumphGuy said:
Mine did the same thing. What I found is that it needs Wifi to complete the download. If you restart the phone and let it see Wifi, it should resume the download without any interaction from the user.
Click to expand...
Click to collapse
This was exactly the issue! I actually didn't need to restart the phone though. I just enabled WiFi and the download resumed.
Perfect. Thank you soooo much!
That's my problem to
Sent from my HTC One using Tapatalk 2
A different twist for me...
I'm experiencing a similar issue, but with a twist...
After what looked like a successful DL of the OTA 4.3 OS Update on my AT&T HTC One, the actual update never kicked off.
Now when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. You can see the button move, but you get no response, No dialog, Nothing....
Is there a way I can kick off the DL'ed update file or clear out the [possibly corupted?] download and reset the state of that process and trigger it to start again?
The DL happened Thurs Oct 10th 9AM.. I had a similar type hiccup the last Maintenance Update that AT&T / HTC sent out, and waiting 24 hrs cured that... But, as of now, more than 24 hrs later, No Joy!!
Anyone out there have a fix??
Please Advise.
eeadams33 said:
I'm experiencing a similar issue, but with a twist...
After what looked like a successful DL of the OTA 4.3 OS Update on my AT&T HTC One, the actual update never kicked off.
Now when I touch "Check for updates" on the "AT&T software update" screen, it doesn't do anything. You can see the button move, but you get no response, No dialog, Nothing....
Is there a way I can kick off the DL'ed update file or clear out the [possibly corupted?] download and reset the state of that process and trigger it to start again?
The DL happened Thurs Oct 10th 9AM.. I had a similar type hiccup the last Maintenance Update that AT&T / HTC sent out, and waiting 24 hrs cured that... But, as of now, more than 24 hrs later, No Joy!!
Anyone out there have a fix??
Please Advise.
Click to expand...
Click to collapse
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
smokinmoses said:
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sadly, that did not work for me...
I spoke with the AT&T Support folks and they have indicated that the only way to resolve this issue is to do a Factory Reset.... Ugghh!!
I'm backing up my phone now and seriously thinking of doing just that.. Can anyone talk me off that ledge??
Much Joy!!
smokinmoses said:
Try disabling fastboot and restarting your phone. Mine kinda did that on the maintenance update. Hope it works for you..
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
So, being the patient kind of guy I am, I fought back the urge to do a Master Reset, as the good folks @ AT&T told me was the only way to remedy my issue, and instead slept on it....
Lo and behold, 48hrs after the initial failed DL / No Upgrade, I got the "Update available for my Device" pop-up... The DL was a bit faster, at the end the Upgrade kicked off as expected, and all is well...
Patience is one of the most important tools you can keep in your bag-o'-tricks... Good luck to all out there...
Hi Everyone,
Last Month while away on business in NC my rooted Droid X2 started acting up. When using the hotspot feature it would drop the hotspot after 1 minute then reboot. Once rebooted the hot spot was on off on off on off on off making it useless. So I first wiped cache then data went so far as a restore to factory reset. So now I started reinstalling apps and accounts. After the Gmail sign in phone said sync icon will go away when done syncing. Icon came on went away after 5 minutes or so then back on and has been on since. How do I get it to stop syncing? I have tried all kinds of suggestions I have found on the web but none will get the icon to go away??
Please help me !!!:crying:
Thank you in advance
LunchBox6969
rooted droid X2
rooted asus memo 7
rooted asus Me301T
Sir,
Please wait until mods will move this thread to the device specific forum.
Stand by
Good luck
Your last hope may be too sbf to complete stock state. If that doesn't work, you May have borked hardware. It does seem you have just a software issue though. After you sbf, you will have to root again.
http://forum.xda-developers.com/showthread.php?t=1317707
Edit: the reason you might have to sbf is a data and cache wipe will not put /system back to normal. If you messed some settings or files up in system, only an sbf will fix it.
Sent from my HTC6500LVW using XDA Free mobile app
Uzephi said:
Your last hope may be too sbf to complete stock state. If that doesn't work, you May have borked hardware. It does seem you have just a software issue though. After you sbf, you will have to root again.
http://forum.xda-developers.com/showthread.php?t=1317707
Edit: the reason you might have to sbf is a data and cache wipe will not put /system back to normal. If you messed some settings or files up in system, only an sbf will fix it.
Sent from my HTC6500LVW using XDA Free mobile app
Click to expand...
Click to collapse
Thank you Uzephi I did the sbf to 2.3.4 registered the phone then rerooted. I checked the box to sync google and ended up with the same issue. So I redid. The reset and upgraded to 2.3.5 rerooted same thing. Finaly I did mot check the google sync after 3rd attempt. It finally went away. The icon may not be a problem itself but it drained the battery in 3 hours. A brand new battery infact. So thanks for your reply I am back to a ful day of battery sometimes 2 days if I don't use it lolol.
Matt
Hi
I forgot to mention I did wipe cache and data the fhirst time.
Thanks
Matt
Unfortunately, if sbf didn't work on fixing your issue, it could be something hardware related. Are you able to get GPS lock? If your GPS chip is messed up and cannot get a lock Google could possibly have sync issues as it will try to log your GPS for your check in history.
Sent from my HTC6500LVW using XDA Free mobile app