Video (apologize for quality, was with my 3DS, the closest thing around lol)
http://www.youtube.com/watch?v=WMzDDTKzU7s&t=50s
So my phone has been working fine for a week and I've never had issues like this before on any android phone. I got the Trident Aegis case for my Evo 3D today and I gotta say it's awesome. However, it came with a screen protector. I applied it and decided I didn't want to keep it on there so I took it off. Ever since then my phone has randomly been acting up.
When I click the power button, the clock in the middle rotates back and forth as if I were clicking the screen, and proceeds to tell me to Pull the ring to unlock. Sometimes it'll just keep doing this even though my fingers are no where near the screen. I was going into texts and sending a message to my girlfriend and the typing worked fine, but I started to delete a word I mistyped and it acted as if I was holding down the delete button and deleted my entire message. I later tried to click send and it kept clicking on attachments.
When I was in the messages menu it was acting as if I was instantly holding down a contact and deleting threads. I'm so confused as to whats going on. I will not that this isn't consistent and for now it has calmed down. (scratch that the send thing is still happening. I can type the entire message perfectly and anywhere I click responds, but not send.) I suspect it has to have something to do with the screen protector I removed (just a static one) or the case itself, even though that doesn't make very much sense. Should I take it into Sprint if it starts happening again? Maybe just do factory reset?
UPDATE: They replaced my hboot 1.5 phone and for the hell of it I decided to check HBOOT version. The one I got came with HBOOT 1.40.0000, Jun 8, 2011.
I am ecstatic!
All I know is HBOOT 1.5 stuff though, so WAT DO.
Your digitizer is going out. A lot of people had that issue or are having it. That's how mine was and it just gradually got to a point where I couldn't use the phone. RIP.
Sent from my PG86100 using xda premium
Yup, this seems the case. Luckily I decided not to root my device just before this happened. I'm really not sure what caused it, but it's definitely not the case. After playing around in a painting program i found there's just a half-inch line that cannot be touched horizontally across the screen.
With insurance and the fact I bought it a week ago, they have to replace it.
SO
They replaced my phone after trying to tell me it was gonna be fixed and I said NO, I bought this 9 days ago give me a brand new one. So they did and it came with HBOOT 1.4 SUP
At least they replaced yours. I took mine in but of course when I take it in the screen works fine. When I leave it starts to act up...
DarkManX4lf said:
At least they replaced yours. I took mine in but of course when I take it in the screen works fine. When I leave it starts to act up...
Click to expand...
Click to collapse
Try to determine the exact problem of it. Use a paint app and just tap dots across the entire screen, not lines.
Related
Well, I have had the 3D since launch. After the first couple of days I started seeing phantom touches. After 1 week I started to notice this was getting far worse and that the display/digitizer was registering touches when nothing was near the device.
Called Sprint walked through a full wipe of the OS and reinstall. That was a no go and wasted nearly 2 hours of my time on the phone... However the Level 2 tech agreed that it appeared to be a failure of the device and advised that I return it to the Sprint store.
Got to sprint and showed them the video I had made of what the phone was doing. They also agreed that something was wrong with the phone and replaced it immediately.
Just in case I am not the only one that is having this problem I am uploading the video to youtube... I will share that link with you as soon as it is done uploading.
This is a video showing the issue using the "draw" application:
If you run into similar issues let me know!
I've seen some strange things happen but I figured it was the Otterbox Defender case or humidity here in Florida.
Will watch more closely now. Thanks for the report!
I've also been having strange issues, where touches are appearing out of nowhere. Had to turn off the pattern lock as a result, since I nearly got locked out of my device since it wouldn't register my pattern properly. It seems to 'reset' itself after a couple reboots, but starts acting up again at a later random time. Between the poor GPS performance and this issue, I'm starting to wonder if I upgraded from my Evo 4G a bit too early...
Same thing happens to mine while texting I would click a letter but it would click another one. It just did it once tho
never discount the existence of a true phantom pressing those screens ;p
I have heard of several people with the issue. Kinda makes me nervous. Already swapped 1 due to bad camera.
Sent from my PG86100 using Tapatalk
Same thing happens to my e3d
My touchscreen is having issues lately too. It'll work fine for several hours, then the screen will either be unresponsive or register phantom movements. Sometimes it won't register the lockpattern as I move my fingers, and other times it refuses to swipe left or right between screens. I've been trying to figure out if it's some kind of software or hardware issue, but no luck. I'd hate to return it(since it's my 2nd 3D) but if it continues for the rest of the week, it's going back. I made a video clip of it jumping screens randomly just in case the Sprint store ask any questions.
*update
I installed the paint program like OP did and had similar things happen on mine with the random lines and unresponsive screens. I guess I'll return tonight for 3D #3....
Mine just started doin the same thing lately, any of you have results yet? Did you turn in your phone or did they repair it? I really dont wanna go to the sprint store and turn mine in because i dont want a refurbished unit. 9/10 in the past when ive went through insurance, the phone they send me is broken as well and then it goes round and round. Sometimes my phone will just stop responding to touch, it will have phantom touches and/or on the htc_ime mod keyboard on compact qwerty; the ui, jk, m, . column up and down wont work at all. strange to say the least, never had this happen to any of my phones before.
My launch day EVO 3D is being replaced also due to this issue. She be back up and running with my new phone Wednesday.
Sent from my PG86100 using xda premium
Well mine developed this problem a few days ago.
The top inch or so of the screen and when I get this problem the touch sensitive buttons also dont work sometimes.
My problem and my question is that, I dont have insurance on the phone, I bought it on Amazon from a private party after my EVO 4G was stollen.
If I take it to Sprint can they just replace the digitizer, since this is a defect of the phone and would that even fix this problem?
If you don't have insurance on the phone then you need to go on ebay and search for evo 3d lcd digitizer housing. Yesterday, I paid $50 shipped from usa.
If you cant find a good listing then u can buy the lcd + digitizer (or just the digitizer) without housing. But it's hard work to do these two because those things are glued and painful to disassemble. It will definitely look jacked up after all your hard work. Just get it with the housing (front black plastic)
Here is a usa seller with what i'm talking about but he as no feedback so i didnt buy from him.
http://www.ebay.com/itm/HTC-EVO-3D-...ultDomain_0&hash=item1c20adc044#ht_2172wt_286
There is a hi res disassembly video on youtube.
I've been experiencing this issue lately as well. I've had this phone since the month it was released and it only started acting up as of a couple weeks ago. It started off as the touch screen not registering any touches, not even the capacitive buttons. Then this week it started it started doing the crazy phantom touch thing. In order to get it working, I simply shut off the screen then turn it back on again. It seems to happen less if I'm lighter on the screen. Thank gawd I'm not the only one experiencing this.
Sent from my PG86100 using XDA App
I called a sprint store and they told me that they would either replace the digitizer or the phone for a fee of 35 dollars, since I did not have insurance.
So, I took my phone in and they had another screen that was from another phone that had a different problem.
After they replaced it, he did not charge me
I was happy until I started to drive home and I was checking it some more and realized that the new screen also had the same digitizer problem.
I guess im headed back to Sprint tomorrow hopefully they give me another phone. and I will happily pay the 35 dollars.
Wow thats a real good deal. I never considered taking it for repair. I thought it must be cheaper to do it myself. I hope they can get you a working one. I'm sure they won't try to charge you for it when you go back.
I'm having trouble with my Evo as well, not sure if its the same issue or not.. for about the past week my notification bar will be intermittently unusable, I can't pull it down at all.. then sometimes it'll work. Unfortunately the times I've been near a sprint store it's working fine.. UGH. Also it's been giving me some random letters occasionally when texting, or the most aggravating is when it "clicks" the backspace button and that sticks and it erases whatever text I just wrote. Sounds like a similar issue.. I just wish mine was consistent, sometimes it works perfect.
Call me an idiot but whats the app that you were using!?
Edit:nvm found it haha
Well today i paid the 35 dollars and will be getting another phone
A really good app for testing screen problems is call "touch test"
http://www.appbrain.com/app/touch-test/org.hermit.touchtest
Mine seem to get worse when i had more then one finger on the screen. and it got really bad with just a little bit of preasure on the screen.
I'm having a similar problem but it is only with the capacitative soft keys.
I have problems from time to time. It gets so annoying on Swype because it will leave breaks while I'm Swyping and instead of one word I'll get like four weird words instead. Very cumbersome.
Sent from my PG86100 using Tapatalk
SO i've made a quick video of how easily the Evo3d will reboot/shut down on me. I purchased this phone the day it was released and worked amazingly until a few weeks ago when the screen would shut off (it would come right back on but still annoying) so Sprint replaces the screen for me and now this is what i'm stuck with!
http://youtu.be/V9_KV7ZCn9g
I know other people have had shut down problems and i'd be interested to see if theirs can be replicated as easily as mine.
(I always use a hard/rubberized case and took off for the video to show there is not even a scratch on the phone, nor any impact damage)
before i figured out how i could make it happen on my own, Sprint decided to replace it after a couple tries of "Fixing" it which meant just putting HBoot 1.5 and wiping the device. Should be in stock today for the switch!
~
jgutz20
i had the new radio update .1216 and that made my evo 3d reboot randomly
Well you slammed it to the table. What do you think it would happen? In the more serious note. My replacement kept rebooting and I could tell the screen was coming off. I would take it in to sprint if you have insurance.
Sent from my PG86100 using Tapatalk 2
u didnt you didnt read my entire thread
it was hardly slammed, but i can bump it with the palm of my hand, it can slide off my car center counsel to the floor, not airborn but shuts down. It does it while mid call etc. This was just the way i could make it happed because before i got my replacement today, i had then "Check it out" which means wiping it 3 separate times. and it never once happened since it went on sale till the screen replacement a few weeks ago. I was showing buddies pictures, essentially no "G" shocks at all and it does it. I can wave it back and fourth and it does it. thank goodness i have a new one... though refurb and now i'm stuck with Hboot 1.5 and S-On so thats my next task!
I had the same problem with my aftermarket extended battery. The battery was placed too loose in the phone, and when you slam it the pins will disconnect and the phone will shut down.
You can fix this by jamming a piece of paper between the bottom of your battery and your battery compartment to keep pressure on the pins.
Can you try that and report if it helped?
Well I'm on my second EVO. My first one the screen seemed very vibrant, this one, not so much. I don't know if it's just me. My current one also has the light leak from the home button which bothers me when I see it but don't notice it otherwise. The last issue is rebooting or shutting off. I go commando with my evo (no case) as you know it's a slippery phone. My first evo fell a couple of times form about 3-4 feet, no biggie. I notice with this phone that everytime it gets hit a bit hard it turns off and you have to reboot it to start up again (power + volume down). Yesterday it slipped out of my hand while I was sitting at my desk and it must of fallen about 10-12 inches. Of course this is a refurbished phone.
jimmyg41 said:
Well I'm on my second EVO. My first one the screen seemed very vibrant, this one, not so much. I don't know if it's just me. My current one also has the light leak from the home button which bothers me when I see it but don't notice it otherwise. The last issue is rebooting or shutting off. I go commando with my evo (no case) as you know it's a slippery phone. My first evo fell a couple of times form about 3-4 feet, no biggie. I notice with this phone that everytime it gets hit a bit hard it turns off and you have to reboot it to start up again (power + volume down). Yesterday it slipped out of my hand while I was sitting at my desk and it must of fallen about 10-12 inches. Of course this is a refurbished phone.
Click to expand...
Click to collapse
stop dropping your phone. problem solved.
Spyderekz said:
stop dropping your phone. problem solved.
Click to expand...
Click to collapse
Great insight, tell me more. Why even waste the time to post this?
you are right, ill tell you what you want to know.
" the phone probably has a loose cable inside of it, and should be replaced. you can either show a sprint rep in store by banging it hard on your hand or calling the insurance and telling them its a faulty replacement, i had a similar issue with a display that would flicker in and out at times as if it was off. "
Thank you for your reply. Maybe I worded my question weirdly. I was just asking if the issues that I stated would be enough for you to go exchange the phone. I know I can get a new one, no big deal. Everyone is a bit different on their tolerance of issues.
When you go in pick the weakest or dumbest looking rep and be forceful about what you want. tell them you KNOW the problem and it shouldnt be happening. i got my phone replaced recently due to a graphic flicker when playing games. they didnt want to exchange it at first but i won in the end. because i KNOW cellphones and how they should work
Did you get a new phone or a refurbished phone? I know the reps at the Sprint store by my house, they'll give me a new (to me, but still refurbished) phone. Just wondering if it's even worth it since my issues are minimal.
I've had this issue a good handful of times now. My screen will randomly spazz out where a ton of motions and clicks are happening. Usually turning the screen off and wiping the screen fixes.it, so I've figure the screen was sensitive to oil from our fingers. Today it has happened twice where I couldn't stop it though. Even restarting didn't help once, until going back to the phone 30 minutes later it had calmed down. Anyone else have this problem? I'm thinking about going back to verizon to try another one.
I say take it back. I had a phone do that just not as bad and got a warranty replacement.
Sent from my SCH-I605 using xda app-developers app
Well, took it back. Took about 15 minutes to go in and exchange it for a new one. They did look for superuser, but my phone hadn't been rooted yet so I didn't have that.
Well crap, now this one's speaker doesn't sound right. Everything that is in any way "high pitched" sounds very tinny, like the speaker is blown or something. I started up N64oid to see how bad it was with game music and such and it's extremely noticeable. I'm hoping I can easily exchange this one, but I have a feeling this time it's going to take a lot of arguing...
Lost touch
Well had to take my phone back to bestbuy today due to the screen not working without the s pen. touch would not unlock screen. UGH i knew something was wrong when texting and the l o p and back button would stick or had issues. I am really mad, but best buy hooked me up. I have a new one on order coming Thursday. Let's hope the phone does not have OTA on it.
I really don't recall dropping my evo 3d, maybe ive done it once or twice. But I am on Dirt Jelly Bean V 3.5.2 Rom and I have an extended battery (3500MHZ) Well occasionally , the touch screen can be un-responsive to icons / apps/ or settings that are more in the middle of the phone. Like if i go to settings and go something in the middle, it will highlight the above or below setting which is not what i wanted to chose. in order to select that setting, i have to rotate my phone to landscape and it will be clickable. Also occasionally i will get the possessed evo, where if you turn it on it will random click apps and on home screen randomly move left to right to left to right. i have to turn screen off and literally hit the phone to get it back to normal. Part of me says get a new phone but i am holding out til my upgrade in april
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
NinjaPenguin said:
I had that happen quite recently (last week). It started off randomly doing something similar every now and then. Finally one day I had to keep turning off and on my phone just to be able to use the screen for about 5 seconds.
Conclusion: Bad screen.
I took mine into the Sprint store (i have the insurance). They took it right away and replaced the screen within 30 minutes. No charge to me, and it has been working like new since.
I would suggest backing up your rom and flashing to another to see if that helps (mine would press things while in touch recoveries, so i knew it was fubar). Try putting in the original battery because i have heard batteries can do weird things. But most likely you have a bad screen. There are videos on how to replace and i'm sure eBay has some for cheap.
Good luck
Click to expand...
Click to collapse
^^^ This is probably the case. It's a well documented problem with these phones, and one that I experience myself to a lesser degree. One thing NinjaPenguin didn't mention and is often overlooked is; make sure your screen is clean. I know it sounds silly, maybe even obvious, but a dirty screen can also cause phantom and misaligned button presses.