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Hello there. I´m worried because my Evo 3D CDMA won´t boot or charge at all. The red light is not turning on. All happened apparently with no reason, I left the phone there a few minutes, then it was dead. Maybe if I tell what I did before can help...
I had installed a few minutes ago the Virus ROM 3.0, I flash roms almost every 3 days, so I´m used to it. So, it worked fine after installation. I began to play a few games, when the battery died. I conected it to the charger, waited a few minutes and turned it on again (still plugged to the charger), it started normally. Then I had to answer a phone call, when I got back, the phone was dead!! "Maybe the charger got disconected" I thought. But the charger was fine, I tried many different chargers and nothing.
The red light is not turning on.
I´ve tried many different buttons combinations (camera+power), etc. I can´t get into fastboot (power+volume down). I´m S-ON HBOOt 1.5. So there is no CWM. I have to use windows CMD every time I need to flash Something.
Can this be a battery issue (considering that when the phone died it had about 3% of battery), or is it a fried motherboard, perhaps? It had happened before, but I removed the batttery for a few minutes and It worked.
But I´m scared because the phone is brand new, and it has less of two months of average using. And don´t tell me to go to Sprint service since I´m in El Salvador and I got the phone at eBay.
Any help would be appreciated. Thanks.
My fiest EVO 3d did this, the guy told me that it was a lemon. I got a instant replacement, not sure if its in the discovered mode by a dev,
Pull the battery, unplug charger, then battery back in and try turn on.
Sent from my PG86100 using XDA App
mariosaigon said:
Hello there. I´m worried because my Evo 3D CDMA won´t boot or charge at all. The red light is not turning on. All happened apparently with no reason, I left the phone there a few minutes, then it was dead. Maybe if I tell what I did before can help...
I had installed a few minutes ago the Virus ROM 3.0, I flash roms almost every 3 days, so I´m used to it. So, it worked fine after installation. I began to play a few games, when the battery died. I conected it to the charger, waited a few minutes and turned it on again (still plugged to the charger), it started normally. Then I had to answer a phone call, when I got back, the phone was dead!! "Maybe the charger got disconected" I thought. But the charger was fine, I tried many different chargers and nothing.
The red light is not turning on.
I´ve tried many different buttons combinations (camera+power), etc. I can´t get into fastboot (power+volume down). I´m S-ON HBOOt 1.5. So there is no CWM. I have to use windows CMD every time I need to flash Something.
Can this be a battery issue (considering that when the phone died it had about 3% of battery), or is it a fried motherboard, perhaps? It had happened before, but I removed the batttery for a few minutes and It worked.
But I´m scared because the phone is brand new, and it has less of two months of average using. And don´t tell me to go to Sprint service since I´m in El Salvador and I got the phone at eBay.
Any help would be appreciated. Thanks.
Click to expand...
Click to collapse
I saw some tread about rom manager app causing sudden death.did you have it?what kernel were you on?
Sent from my HTC EVO 3D X515m using xda premium
josephnero said:
I saw some tread about rom manager app causing sudden death.did you have it?what kernel were you on?
Sent from my HTC EVO 3D X515m using xda premium
Click to expand...
Click to collapse
No, I didn´t have that app, and I had Chad Goodman´s Anthrax Kernel V2...
mariosaigon said:
No, I didn´t have that app, and I had Chad Goodman´s Anthrax Kernel V2...
Click to expand...
Click to collapse
Might be the battery man... I would swap to another battery.
reaper24 said:
Might be the battery man... I would swap to another battery.
Click to expand...
Click to collapse
I hope it is only the battery, because it´s not expensive... But do you think I should try charging the battery manually? You know, some people say it´s a good way to restore a battery,,,,
maybe the battery or bricked phone
reaper24 said:
Might be the battery man... I would swap to another battery.
Click to expand...
Click to collapse
How did you activate it? Did you download a GSM version of the rom or a CDMA one.....
reaper24 said:
How did you activate it? Did you download a GSM version of the rom or a CDMA one.....
Click to expand...
Click to collapse
Actually we have CDMA in El Salvador too... The rom installed fine, and was running fine, the phone died while.. let me remember... Ah, I was installing a Chainfire 3D plugin, but I had never problems with Chainfire in any rom before, so the big deal is,
1) Is it a faulty battery? I remember once, the battery died the red light started blinking. Maybe the battery is bad.
2) Is it hard bricked? or soft bricked?
3) If it is bricked, is there a way to restore it?
mariosaigon said:
Actually we have CDMA in El Salvador too... The rom installed fine, and was running fine, the phone died while.. let me remember... Ah, I was installing a Chainfire 3D plugin, but I had never problems with Chainfire in any rom before, so the big deal is,
1) Is it a faulty battery? I remember once, the battery died the red light started blinking. Maybe the battery is bad.
2) Is it hard bricked? or soft bricked?
3) If it is bricked, is there a way to restore it?
Click to expand...
Click to collapse
I doubt it was bricked due to the phone wouldn't boot at all when you got it.. Did you update the radios or software when you got it? I know the latest software for CDMA is 2.17 virus R75 to R80 3.0 eternity is based and built off it...
My guess is the battery is shot I would try that you can find them cheap..... So the red light doesn't come on at all when you plug it in with the battery in the phone..?
You would really have to spank a phone to brick it... If the hardware isn't broken you should be able to restore a bricked phone... That takes skill and alot of reading....
What other chargers did you try? Could be the usb cord is bad or the charger... Battery could be no good. Last thing it could be is a bad charger port... Maybe..
reaper24 said:
I doubt it was bricked due to the phone wouldn't boot at all when you got it.. Did you update the radios or software when you got it? I know the latest software for CDMA is 2.17 virus R75 to R80 3.0 eternity is based and built off it...
My guess is the battery is shot I would try that you can find them cheap..... So the red light doesn't come on at all when you plug it in with the battery in the phone..?
You would really have to spank a phone to brick it... If the hardware isn't broken you should be able to restore a bricked phone... That takes skill and alot of reading....
Click to expand...
Click to collapse
I got the phone brand new. I have
1) Unlocked bootloaders via HTC metod
2) Installed tons of roms (I`m a flashaholic)
3) Never installed an incorrect ROM or kernel.
And yes, no light at all when I plug the phone to the charger. it`s totally dead.
UPDATE
I have discovered something about a RUU. check it out:
"This is a link to the Evo stock RUU and a description of what it does. It isn’t anything that wasn’t available already online, I just like providing a central location to get everything.
What is this?
RUU is the way that our phones are flashed at the factory. It flashes all the factory images on to your phone.
What can I do with it?
You can use this to “unroot” your phone before sending it in for warranty work.
Use it to flash back to stock if you are having any random issues on your phone that you can’t fix.
It can 100% flash your phone back to how it came from the factory. As long as your phone turns on at all (even if it’s not booting) then you should be able to save it by using this.
This means your phone is virtually unbrickable, unless you go flashing a radio or SPL or something that you shouldn’t.
How do I use it?
Download the file below and run the exe.
What else do I need to know?
This will set your phone back to 100% bone stock.
You don’t need to run this unless you are trying to return your phone to stock. You won’t get anything special from running it."
IF I RUN THIS PROGRAM, IS IT POSSIBLE I CAN GET MY PHONE BACK TO LIFE?
mariosaigon said:
I got the phone brand new. I have
1) Unlocked bootloaders via HTC metod
2) Installed tons of roms (I`m a flashaholic)
3) Never installed an incorrect ROM or kernel.
And yes, no light at all when I plug the phone to the charger. it`s totally dead.
UPDATE
I have discovered something about a RUU. check it out:
"This is a link to the Evo stock RUU and a description of what it does. It isn’t anything that wasn’t available already online, I just like providing a central location to get everything.
What is this?
RUU is the way that our phones are flashed at the factory. It flashes all the factory images on to your phone.
What can I do with it?
You can use this to “unroot” your phone before sending it in for warranty work.
Use it to flash back to stock if you are having any random issues on your phone that you can’t fix.
It can 100% flash your phone back to how it came from the factory. As long as your phone turns on at all (even if it’s not booting) then you should be able to save it by using this.
This means your phone is virtually unbrickable, unless you go flashing a radio or SPL or something that you shouldn’t.
How do I use it?
Download the file below and run the exe.
What else do I need to know?
This will set your phone back to 100% bone stock.
You don’t need to run this unless you are trying to return your phone to stock. You won’t get anything special from running it."
IF I RUN THIS PROGRAM, IS IT POSSIBLE I CAN GET MY PHONE BACK TO LIFE?
Click to expand...
Click to collapse
Your phone would have to be on like in Hboot or in a rom....And need to fastboot flash stock recovery... or make it a zip file to do....
Also you would have to relock your phone.. Once it was relocked you could run this...
I am only going off what I have seen haven't had to relock my phone to throw stock on it... I have seen some guides in the dev section to do it.. But the phone has to be on to get the sucker to work,,,,
My guess is the battery is no good... If it's brand new I don't know why the charger port would be bad in it... I would try another battery first man...
reaper24 said:
Your phone would have to be on like in Hboot or in a rom....And need to fastboot flash stock recovery... or make it a zip file to do....
Also you would have to relock your phone.. Once it was relocked you could run this...
I am only going off what I have seen haven't had to relock my phone to throw stock on it... I have seen some guides in the dev section to do it.. But the phone has to be on to get the sucker to work,,,,
My guess is the battery is no good... If it's brand new I don't know why the charger port would be bad in it... I would try another battery first man...
Click to expand...
Click to collapse
OK, before I commit suicide I will try to get a new battery (I`ll have to buy it at eBay, since no once else has this phone here) That should be the only solution. Thanks for you time. I´ll let you know what happened as soon the battery comes (a month, maybe)
mariosaigon said:
OK, before I commit suicide I will try to get a new battery (I`ll have to buy it at eBay, since no once else has this phone here) That should be the only solution. Thanks for you time. I´ll let you know what happened as soon the battery comes (a month, maybe)
Click to expand...
Click to collapse
Reallly that sucks I would look around do you guys have a sprint store....?
What do the battery contacts look like on the battery ? Still a goldish color or do they have some black burns lines to them? Try to take a eraser on a pencil and wipe the contacts down and plug the battery back in talking about the battery don't use it on the prongs where the battery plugs in at .....
Worth a shot man lol I have done this in the past......
reaper24 said:
Reallly that sucks I would look around do you guys have a sprint store....?
What do the battery contacts look like on the battery ? Still a goldish color or do they have some black burns lines to them? Try to take a eraser on a pencil and wipe the contacts down and plug the battery back in talking about the battery don't use it on the prongs where the battery plugs in at .....
Worth a shot man lol I have done this in the past......
Click to expand...
Click to collapse
haha, it`s just that it`s so stressing having a $340 brick. I tried the eraser wiping trick but It didn`t work. Maybe I`ll have a friend manually charging the battery.
I´m going to sleep for now.
Thanks again
mariosaigon said:
haha, it`s just that it`s so stressing having a $340 brick. I tried the eraser wiping trick but It didn`t work. Maybe I`ll have a friend manually charging the battery.
I´m going to sleep for now.
Thanks again
Click to expand...
Click to collapse
I know the feeling lol That sucks,,,, Hope it works out for ya man..
Happened to me before. Try leaving it on charge for 8 hrs or so and remove the battery and replace every so often. BTW I got it on virus eternity as well. Also, I would get an extended battery to kill two birds with one stone if the previous method doesn't work.
Sent from my Quad core thingamabober with dat XDA Premium
Hello guys, I'm experimenting the same issue! It was working like a charm, then I left without simcard in airplane mode, but with wifi on.
When out from wifi coverage, it turned off (maybe because of the battery drain) and can't bring it back to life!
This is just incredible, I can't believe there is no way to wake up it.
I'm trying to charge with its charger, with PC connection and nothing happens: red light for a little while and everything off again after a couple of seconds ... I'm getting nervous :-(
I don't think the phone is bricked or a bad battery. When you plug the charger in, turn the light off in the room and see if the phone charging led is very dim. Sometimes when my battery is very low and I put it in the charger it does this. The other scenario is that the phone may be in download mode which I doubt. If it is then you can follow the last steps from the hboot 1.50 downgrade guide.
Sent from my PG86100 using xda premium
I just skimmed the posts so sorry if I missed it, but...
Have you tried "adb reboot recovery" just to see what happens?
I RUU'd to Jan2012 OTA update, unlocked with HTCDev.com, installed AmonRa, rooted using AmonRa and everything has been fine....for about four days. Then yesterday, after using IM+ Free for a few days and liking it, I decided to buy the Pro version. Coincidentally, my extended battery was running out and I didn't have time to charge it at work, so I powered down, removed the battery, put my charged stock battery in and voila...boot loop. No signal at unlock screen, sits for 10 seconds, and reboots. I can do a factory wipe and it will boot, but if I restore anything...data only, system only, secure only...all 3, 2 of 3...doesn't matter...issue returns. Anyone know why this might be happening?
It's because you can't post in the right section!
Have you tried wiping and flashing a Rom? Not restoring
Edit: its probably because of a bad backup or because of the ota, its been known to bootloop
Sent from my ADR6425LVW using Tapatalk
Can a Mod please move this to general?
OT: Check the bootloop thread that will more than likely give you the answer you're looking for.
http://forum.xda-developers.com/showthread.php?t=1394659
My apologies for posting in the wrong section.
My concern is that it was running fine, and then suddenly wasn't when nothing but an app install (IM+) was done. I don't want to go through setting everything up again only to lost it all again four days from now.
I am having similar issues as you are. Tried to charge a 3.8v stock battery overnight and it bootlooped all night long. It seemed like it settled down after putting back in my 3.7v extended. So I called HTC and created a rma for the battery, no big deal.
Then today listening to music while the phone is in the dock i had a few reboots/bootloops, noticed some odd stuff in logcat so I did a reset permissions in recovery. Seems better so far compared to before where it would only take a few minutes to bootloop.
*mine is not the network issue, but good to hear you fixed yours
joblabbo said:
I am having similar issues as you are.
Click to expand...
Click to collapse
Yes, sounds similar...however, I ran my stock battery for about two weeks with no issues, and ran the extended battery for a good month with no issues, and even ran fine for a few weeks after htcdev.com unlock, AmonRA flash and rooting took place. This all came about out of the blue.
Right now, I am attempting to use the guide specified concerning connecting to the wrong type of network. I'll update when finished.
------
UPDATE: That worked. It was a communication issue, the phone had changed it's connection preferences. The sad part is that I've been without a phone for almost a day over this, and flashed all kinds of kernels and recoveries, and even considered going back to Verizon for a replacement. The even sadder part is that I already knew of this fix and completely forgot about it. Thanks a MILLION to MrSmith317, not only for directing me to the fix, but also for not bashing me for accidentally posting in the wrong area of the forum.
TL;DR check the last post
Has anyone else been experiencing random reboots lately? Mine seems to be intermittent, i used my phone for three hours straight two days ago and everything was fine. The damn thing just rebooted on me three times in the span of about an hour, two were within ten minutes of each other. I'm running cleanROM v1.4 with no cpu control apps, and I haven't changed anything in about 1.5-2 weeks.
Sent from my ADR6425LVW using Tapatalk 2
Just did it again. I'm about to smash this damn thing against the wall!!
Sent from my ADR6425LVW using Tapatalk 2
I'm running CleanRom 4.5 and have only experienced 1 random reboot. My girlfriend on the other hand is running stock gingerbread and experienced 5 random reboots yesterday. I asked her what she was doing at the time, and she was of no assistance. Definately something to keep an eye on!
I got pissed and wiped everything, then reinstalled CleanROM DE with only the apps I use frequently and everything has been fine so far, haven't had one yet. Maybe it was a buggy app or something else because during this time my extended battery said it was at 80% then after one of the reboots it said 17% and I was like wtf? After the clean install it said 66%!
Sent from my Transformer TF101 using Tapatalk 2
I lied, it just did it again!
Sent from my Transformer TF101 using Tapatalk 2
brando56894 said:
I lied, it just did it again!
Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse
Are you s-off ? if not make sure you are flashing the boot.img after installing the ROM. Or if you are on GB firmware your installing the firmware patch if installing an ics ROM.
Sent from my ADR6425LVW using XDA
Yea I have, it's nothing that simple sadly. At first I thought it was a buggy app so I wiped /data and only installed a few apps I use constantly, but it still happened. So I did a fresh install of the current rom I was on and didn't install any apps or restore any data, but it still did it. I just flashed another rom without restoring anything to see if it still happened and it did. I had an idea that it may be the latest radio image that caused it so I flashed to the one before the latest leak, but it still does it.
I'm currently in the process of flashing the original GB RUU to see if it still does it. If it does then I know it's definitely a hardware problem. If you couldn't already tell yes I am S-Off
So the RUU didn't fix it but it did lessen the reboots. Now when I wake the phone up while running Gingerbread the data connection will take a minute or two to connect and will drop out sometimes while the screen is on.
It rebooted on me last night. Also during the night it did a factory reset (or I did it in my sleep!) because when I woke up the phone was at the "choose your language" screen and after I left that all my downloaded apps were gone.
I also just got the OTA adr6425lvw_2.01.605.11-1.02.605.6 but it won't stick.
WTF is going on here? Do you guys think I need to do an insurance claim?
casper99801 said:
I'm running CleanRom 4.5 and have only experienced 1 random reboot. My girlfriend on the other hand is running stock gingerbread and experienced 5 random reboots yesterday. I asked her what she was doing at the time, and she was of no assistance. Definately something to keep an eye on!
Click to expand...
Click to collapse
My GF's stock Rezound reboots pretty frequently too... Mine never does, even stock it didn't. After the last fiasco with VZW and sending phones back and forth she's not going to want to swap it out again :-/
brando56894 said:
So the RUU didn't fix it but it did lessen the reboots. Now when I wake the phone up while running Gingerbread the data connection will take a minute or two to connect and will drop out sometimes while the screen is on.
It rebooted on me last night. Also during the night it did a factory reset (or I did it in my sleep!) because when I woke up the phone was at the "choose your language" screen and after I left that all my downloaded apps were gone.
I also just got the OTA adr6425lvw_2.01.605.11-1.02.605.6 but it won't stick.
WTF is going on here? Do you guys think I need to do an insurance claim?
Click to expand...
Click to collapse
While your on the stock unrooted untouched ruu do a factory reset from hboot. Then boot up reboot to recovery and flash your Rom.even though I'm soff I still reflash my kernel in hboot after wiping boot.
Sent from my ADR6425LVW using xda premium
I'm giving it a try now and I'll see what happens, thanks.
Sent from my Transformer TF101 using Tapatalk
Edit: In the past 8 hours I haven't had any random reboots or radio problems (yet), but the battery stats still seem to be wacky (another symptom I forgot to mention). I had the phone off because the battery was dead and I was charging it at my cousin's house. When I left I turned the phone on and in a span of about ten minutes it first reported a reading of 40%, I opened an app for a few minutes and when I looked at it again it was down to 20%, a minute later it was down to 9%. I decided to shut it off for a few minutes, took the battery out and put it back in, then after I booted up it showed 55%! I also had my extended battery with me at the time which I thought was full but when I put it in, my Rezound just went to the white HTC screen and after a battery pull it wouldn't turn back on so I figured it was dead. I just put it back in now and tried to charge it, it's actually at 94%!
I'm currently on GB Firmware, running CleanROM DE v1.4. Before yesterday (?) I have been on ICS Firmware since the initial leak of ICS IIRC.
It just started this crap again about 4 days ago, I was getting one per day on ICS. I ran the original GB RUU four times (twice, tested it out for a few minutes and noticed that data kept dropping out, then ran it again twice) and it still does it.
Before I ran the RUU I was on ConROM when it started so I flashed Nils latest work, when it started to happen again I flashed the kernel in TWRP, when that didn't work I flashed it directly via HBOOT (extracted the PH98IMG from the zip), which still didn't fix it.
I'm beginning to think that I did damage the radios during the S-Off process since I was one of the people that had been trying to run the exploit since v0.01, also during the later tries I realized that I was shorting out the wrong pins at one point After I switched to the correct pins and used v0.02 or v0.03 it works and I had S-Off.
I'm about to go back to S-On and see if it still happens.....
Just came back from Verizon and they're going to replace it for free since it's covered under the MFG warranty since the phone is only 8 months old.
I love how clueless their employees are: I told a guy that my phone was rebooting constantly and that that it keeps losing its connection to 4G (then demonstrated that it had lost it's connection even though mobile data was turned on and when I cycled it it would re-connect), he was about to mention a factory reset but I said I had done about 20 factory resets (didn't mention RUUs or anything) before he even got the words out, so he passed me off to their "tech guy".
Here's the real kicker...
I told him that the data radio keeps shutting off and it reboots constantly. His response was "the what?!" I told him 4G/the internet connection and that I've done numerous factory resets and he then said "we'll ship you a new one."
This is about the 5th time and 3rd different store where Verizon's employees have no idea what the hell I'm talking about. Half the time it isn't even tech related, I've schooled them on their own products and promotions multiple times (namely the 2 month return policy before christmas and the half-off extended battery deal [2 out of 3 employees in the same store didn't know that one])! It's pretty damn sad when a customer who reads Android blogs knows more about the promotions than an official Verizon employee....
brando56894 said:
Just did it again. I'm about to smash this damn thing against the wall!!
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Afaik all android phones do this. Buy an iPhone
Thanks for the helpful response! Ass... I had the original Droid for a year and the incredible for about six months, neither of which did this once. I've also had the Rezound since launch day, I could could the number of times it did this before a month ago on one hand!
Unless you have something useful to contribute STFU.
Sent from my Transformer TF101 using Tapatalk 2
brando56894 said:
Thanks for the helpful response! Ass... I had the original Droid for a year and the incredible for about six months, neither of which did this once. I've also had the Rezound since launch day, I could could the number of times it did this before a month ago on one hand!
Unless you have something useful to contribute STFU.
Sent from my Transformer TF101 using Tapatalk 2
Click to expand...
Click to collapse
If a phone randomly reboots in your pocket, or while you're sleeping... Would you know? I had 7 origional droids, 5 bionics, a rezound, a gnex, and a galaxy tab. I have yet to own an android device that doesn't randomly reboot. I have had devices up tor 11 days without it happening, but inevitability, it happened. I think its related to ram. I never really looked into, but its just a hunch. From what I see on my rezound it is just the shell rebooting and not the device. You are just too much of a fanboy to see that due to many factors, especially fragmentation, that android is super clunky. It is also generally bugged. I am typing this on my bugged sense keyboard, from my bugged WebKit browser. What made android good was open source. It isn't like that anymore.
Hi, I recieved a refurbished replacement rezound from asurion when i dropped mine in water a couple of weeks ago. When i got the phone it immediately had the problem of rebooting all the time. I didnt think anything of it assuming that it was just a problem with ics so i rooted the phone and installed a different rom, i still had the rebooting problem so i flashed another rom and i Still had the problem. The phone seemingly reboots at random dozens of times a day. It has even locked up and rebooted in the recovery and even the bootloader. I cant return it because i dropped it and there is damage so i would have to pay 100$ again. any help?
If you tried complete wipe (system, data, cache, Dalvic) and clean flash without restoring anything and it's still rebooting, I would say the next step should be an RUU. (HERE is the latest).
Max725 said:
If you tried complete wipe (system, data, cache, Dalvic) and clean flash without restoring anything and it's still rebooting, I would say the next step should be an RUU. (HERE is the latest).
Click to expand...
Click to collapse
Yup, i always wipe it clean. Ill try an ruu, but that has nothing to do with it rebooting even in the revovery and bootloader does it?
I know very little of how this low-level hardware control stuff works, but it could technically be possible to make a faulty hboot that will reboot sometimes but normally work. An RUU will replace your hboot with stock, so if it's anything hboot related, the RUU should fix it. If it's not hboot related, I'm afraid it could only be faulty hardware. You could try replacing the battery, but I don't see how a battery could cause reboots. Also, if it is faulty hardware that shuts the phone down completely, flashing an RUU could be risky - if it shuts down while the hboot or radios are being flashed, you could be left with a hard brick, which would be even worse than constant rebooting.
As I said, though, I don't know much about phone hardware or low-level software, so it could be some other problem that I'm entirely unaware of.
I have the battery from my old phone that i could try. and could it have anything to do with the sim card? im using the sim card that came with my old phone that i dropped in water and i didnt use the new one they sent me because i didnt really want to go through the trouble of activating it.
I know nothing of how SIM cards work, but you could try taking out the card, and seeing if the phone will still reboot.
If it doesn't reboot right away, just activate the new one and see how it will work then - it's just a 5 minute (or even shorter) phone call.
Max725 said:
I know nothing of how SIM cards work, but you could try taking out the card, and seeing if the phone will still reboot.
If it doesn't reboot right away, just activate the new one and see how it will work then - it's just a 5 minute (or even shorter) phone call.
Click to expand...
Click to collapse
yeah but i have to call asurion and they arent open, plus im not the account holder or whatever its called.
gabezermeno said:
Hi, I recieved a refurbished replacement rezound from asurion when i dropped mine in water a couple of weeks ago. When i got the phone it immediately had the problem of rebooting all the time. I didnt think anything of it assuming that it was just a problem with ics so i rooted the phone and installed a different rom, i still had the rebooting problem so i flashed another rom and i Still had the problem. The phone seemingly reboots at random dozens of times a day. It has even locked up and rebooted in the recovery and even the bootloader. I cant return it because i dropped it and there is damage so i would have to pay 100$ again. any help?
Click to expand...
Click to collapse
And you might want to get a velcro glove and case set.
What is your hboot version, what recovery are you running, and what rom did you install?
Have you tried connecting your phone to the computer in fastboot mode and removing the battery while it's powered by USB and see if you get the random rebooting in hboot when the battery is out?
Try removing the sim and booting as was mentioned earlier as well.
So update, I installed set cpu and set it at performance and the max at 1300mhz and it hasnt rebooted since, which is saying something since it would reboot about every minute before. I fixed it! but its still not as nice as my girlfriends DNA haha oh well. thank you all for your help
gabezermeno said:
So update, I installed set cpu and set it at performance and the max at 1300mhz and it hasnt rebooted since, which is saying something since it would reboot about every minute before. I fixed it! but its still not as nice as my girlfriends DNA haha oh well. thank you all for your help
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Did you do this on a stock kernel?
Get another replacement. Mine had an issue where wifi would not turn on. Even after I s off and tried installing roms and kernels it wouldn't boot. My replacement works perfect.
I couldn't have gotten a free one because I dropped it and there are scratches on it now.
Sent from my Rezound using xda app-developers app
I installed multiple ROMs and always had the same issue, im using cm9 rage right now
Sent from my Rezound using xda app-developers app
By switching it to performance mode you locked the CPU at its Max value which will annihilate your battery if you leave it like that. What that means is that the voltage of your CPU was too low at the bottom end and it was making the phone reboot. If your min before was 192, bump it to 384. If it was 384, bump it to 432.
Sent from my ADR6425LVW using xda app-developers app
I had asurion replace my incredible when I broke it once. Shortly after the CPU would over heat all the time and reboot. They covered it under warranty even though it was used. They might cover it under warranty if it hasn't been too long.
Sent from my ADR6425LVW using xda app-developers app
I upgraded to 5.1 the other day using the package offered on Huawei's own site. Had to use the force upgrade method, which I did while the phone was plugged into an outlet using the factory charger. Since then, my battery has crapped out on me. I left it to charge all night and when I woke up it was still stuck at roughly 30%. In the span of two days I have tried multiple chargers and performed a factory reset. Somehow I managed to charge it up to 78%, but now it's stuck at that percentage. Anyone have a clue what could possible be preventing it from fully charging?
I have not seen this or heard it from anyone else. Maybe your hardware has an issue?
kimtyson said:
I have not seen this or heard it from anyone else. Maybe your hardware has an issue?
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That's what I was thinking. As 322 rewrites pretty much everything coming from 4.3. The batteries are hard to replace. But it is doable. Someone posted about doing it. And there is a video of it being done on YouTube. You could also try reflashing 322 first.
I've read one other report on the Huawei forum of someone having a similar issue, except he is able to recharge only after the phone has been discharged to 9%. My thoughts are maybe there is some kind of power conservation trigger or something? I've never had any problem charging my phone to 100% prior to installing the update. If it is a hardware issue, it chose the perfect time to malfunction...
I'm gonna try to downgrade back to 4.3 and see if the issue persists.
Rb8623 said:
I've read one other report on the Huawei forum of someone having a similar issue, except he is able to recharge only after the phone has been discharged to 9%. My thoughts are maybe there is some kind of power conservation trigger or something? I've never had any problem charging my phone to 100% prior to installing the update. If it is a hardware issue, it chose the perfect time to malfunction...
I'm gonna try to downgrade back to 4.3 and see if the issue persists.
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That should work to. First i have heard of it on stock ROM. Still may want to try reflashing 322 first. Then4.3. Some ran into issues reverting to 4.3. The file system changes evidently can screw up. Let us know how you resolve it in case someone else runs into the same issue.
Moody66 said:
That should work to. First i have heard of it on stock ROM. Still may want to try reflashing 322 first. Then4.3. Some ran into issues reverting to 4.3. The file system changes evidently can screw up. Let us know how you resolve it in case someone else runs into the same issue.
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Just curious, I'm completely new to android, but could you possibly point me in the direction of how to proceed with reflashing 322? Gonna try it when I get back home from work this afternoon.
Rb8623 said:
Just curious, I'm completely new to android, but could you possibly point me in the direction of how to proceed with reflashing 322? Gonna try it when I get back home from work this afternoon.
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http://forum.xda-developers.com/asc...ex-huawei-ascend-mate-2-updated-2015-t3149530
That thread has everything you may need in it. Just download the 322 update to your SD card and boot holding down all three buttons. Volume up and down and power. Let it run. Here is Huawei official page with the download and the instructions.
https://community.gethuawei.com/sup...15/06/30/mate2-android-l-update-now-available
I think you probably already did that, but want to mention it regardless. Have you tried turn off phone completely, the boot up and charge? Also charge it when phone is off? I am saying this because the other days I learned reboot the phone is different from turn off then turn on.
Tried downgrading to 148 yesterday, woke up with a 25% charge, same as it was when I plugged it in last night. I also tried the above recommendations for charging while the phone is off, restarting, etc. I have scoured other forums for this issue and found similar stories with other model phones. I'm now thinking it's a hardware issue with a mechanism that senses the battery's status.
Rb8623 said:
Tried downgrading to 148 yesterday, woke up with a 25% charge, same as it was when I plugged it in last night. I also tried the above recommendations for charging while the phone is off, restarting, etc. I have scoured other forums for this issue and found similar stories with other model phones. I'm now thinking it's a hardware issue with a mechanism that senses the battery's status.
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Very odd indeed. Have you tried completely draining the battery? Then charge while phone is off.. Is it still under warranty?
I have had luck disconnecting the battery, rebooting on outlet power and reconnecting the battery.(this WILL VOID your warranty) Not gospel thou, could have been luck. Reflash if you didn't already first. There are some screwy things that happen, I for instance have a phone that I cannot get back to JB for anything. When it boots it uses stock android bootanimation from system/bin not /cust folder.
If you replace the battery peel carefully or you'll break the LCD.
I don't think its battery thou.
Yep. Tried all of the above. After downgrading to 148, the phone wouldn't even charge even while plugged in. Fortunately, it is still under warranty so I'm sending it in to be serviced...
Unfortunately for me, the entire reason I bought this phone is because it is unlocked and I am leaving for Germany next friday. I bought it hoping to be able to plug a sim from a local phone co. overseas and just go. Now I'll probably have to get a relative to ship it to me after they finish repairs.
And by the way, I initially installed B322 using the forced method. I didn't think it would make a difference. Guess I was wrong.
Rb8623 said:
Yep. Tried all of the above. After downgrading to 148, the phone wouldn't even charge even while plugged in. Fortunately, it is still under warranty so I'm sending it in to be serviced...
Unfortunately for me, the entire reason I bought this phone is because it is unlocked and I am leaving for Germany next friday. I bought it hoping to be able to plug a sim from a local phone co. overseas and just go. Now I'll probably have to get a relative to ship it to me after they finish repairs.
And by the way, I initially installed B322 using the forced method. I didn't think it would make a difference. Guess I was wrong.
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Sorry we couldn't help. Was worth a shot. Stay safe on your trip.