[Q] Dead Photon won't charge? (SOLVED) - Motorola Photon 4G

Yesterday I let my phone die (low battery > powering down) and it stayed dead for 30 or so minutes. I plugged it into my wall charger and nothing happened. It didn't boot up, and there was no LED light.
I plugged it into USB and got a WHITE light, but it didn't charge. Even if I remove the battery I still get the white light when it's on USB.
I tried leaving my phone on the wall charger overnight, nothing happened.
I left it on USB for 4 hours, still nothing happened.
To sum it up:
Plug it into wall charger: Nothing happens, no LED
Plug it into wall charger with battery in: White LED
Plug it into wall charger with battery out: White LED
Nothing will charge it. I tried 2 USB cables and 3 wall chargers. I know they all work because I also used them to charge my replacement phone.
Returning to Sprint is NOT an option (I live in Canada)
What can I do to fix this?? The phone is less than 2 months old

MooseV2 said:
Yesterday I let my phone die (low battery > powering down) and it stayed dead for 30 or so minutes. I plugged it into my wall charger and nothing happened. It didn't boot up, and there was no LED light.
I plugged it into USB and got a WHITE light, but it didn't charge. Even if I remove the battery I still get the white light when it's on USB.
I tried leaving my phone on the wall charger overnight, nothing happened.
I left it on USB for 4 hours, still nothing happened.
To sum it up:
Plug it into wall charger: Nothing happens, no LED
Plug it into wall charger with battery in: White LED
Plug it into wall charger with battery out: White LED
Nothing will charge it. I tried 2 USB cables and 3 wall chargers. I know they all work because I also used them to charge my replacement phone.
Returning to Sprint is NOT an option (I live in Canada)
What can I do to fix this?? The phone is less than 2 months old
Click to expand...
Click to collapse
Your battery has been drained out completely.so you will need to boost up your battery.either connect your battery to a compatible battery charger or do following step
take one of your usb cable and cut it. you will get four wires. you will need red wire and black wire. Take out the photon's battery and connect the red wire to (+)positive terminal and black wire to (-)negative terminal of the battery as indicated on the battery.now connect it to your wall charger and let it charge for 15-20 min and after charging insert the battery in your photon and charge like normal.

Huge thanks! Worked great, my Photon is back up and running! I stripped the cable I had from an old audio player and connected it like you said (the (+) and (-) are the outermost terminals).
I'm going to invest in a standalone wall charger for the battery now, as well as tell Tasker to turn off my phone at a reasonable 10% battery so it doesn't completely die.
Thanks again for the help!

deepak251146 said:
Your battery has been drained out completely.so you will need to boost up your battery.either connect your battery to a compatible battery charger or do following step
take one of your usb cable and cut it. you will get four wires. you will need red wire and black wire. Take out the photon's battery and connect the red wire to (+)positive terminal and black wire to (-)negative terminal of the battery as indicated on the battery.now connect it to your wall charger and let it charge for 15-20 min and after charging insert the battery in your photon and charge like normal.
Click to expand...
Click to collapse
thanks man... your post has been real help for my photon...

k4trozz said:
thanks man... your post has been real help for my photon...
Click to expand...
Click to collapse
Proud that it helped..
But remember not to overcharge your battery with this method this is only for boosting the battery. don't charge for more than 15-20 min.

having a very similar problem as op but...
Hey wuddup fellas,
I'm a long time lurker, first time poster. Well, never really had to until now. Anyways, Im having a VERY similar problem as the OP but with the difference that my white LED only comes on for a short amount of time when connected via usb, maybe a couple mins max. Not to mention, for some reason, the white LED only comes on when connected to a specific usb port... I got 3 on my laptop (1 on left, 2 on right) and it only comes on when attached to the 1 on the left.
Lead up to failure: I was on texting when the 5% low battery pop up showed itself. I usually get 10mins before it dies so I didnt sweat it. Then, a few mins later it died. Ok, np, I'll just connect the charger wait a sec and we'll be good to go... Guess again, when I plugged in the charger, the charging indicator didnt come on, which I thought weird. Maybe its super dead, I'll just wait a few mins and it should be able to turn on... Nope, nada. So, I pop in the extra battery I got... Same thing happens to that one! Now I'm at a loss.
I read a few forum posts around the interwebs that sound along the same lines of whats going on with my phone. This post turns out to be the closest, so I try and jump start my batteries... Again, nada. Another post says I need to charge the battery out of the phone. So, I Amazon a standalone charger for the batteries. Throw one on the new charger, battery is completely dead, takes a few hours for it to charge. Throw the newly charged battery in the phone... nothing. Charge and throw the 2nd one in... Again, NOTHING!
Now the white led wont come on anymore. Which I guess it wouldnt need to cause the batteries are fully charged. But now I got no clue where to go... please if someone has any insight, i'd greatly appreciate it.

I can only charge from the car charger a very old laptop and by computer if a hdmi monitor is pluged in to the photon.
The laptop has a dead cmos battery so it sites at the hit F1.
Sent from my MB855 using xda premium

k4trozz said:
thanks man... your post has been real help for my photon...
Click to expand...
Click to collapse
Same problem, charged with wire, but after that when i put battery back no usb connection and does not charge with AC adapter

deepak251146 said:
Your battery has been drained out completely.so you will need to boost up your battery.either connect your battery to a compatible battery charger or do following step
take one of your usb cable and cut it. you will get four wires. you will need red wire and black wire. Take out the photon's battery and connect the red wire to (+)positive terminal and black wire to (-)negative terminal of the battery as indicated on the battery.now connect it to your wall charger and let it charge for 15-20 min and after charging insert the battery in your photon and charge like normal.
Click to expand...
Click to collapse
Sorry to wake up this thread, but I'm having a similar problem and tried the wire method. When I plug into the computer I get the same white light, but I also get the white light when I plug into the wall. After trying with the wire, I plugged into the computer and pressed the power button. The light turned green, but the screen still didn't come on.

do you have spare battery from any other mobile.just take it and connect two wire + and - to the spare battery then other end to the photon phone pins using crocodile clips with same + and - symbol just double check before connecting don't connect reverse only connect to two pins then try to turn on and post your reply..

Motorola Photon Q, Dead. Fixed easy
I did as some suggested above, but without removing the battery. After removing the back, I just unscrewed the (+) and (-) screws on the battery, lifted up the battery tab, then clipped small alligator jumpers directly onto the battery tabs. I connected a power source of 4.35v until the battery read 3.77v, then removed the power. Then I started charging it with the standard wall charger and it powered up -- now working great.

Related

[Q] Atrix Not Powering Up

I let my battery die off this morning til I got home. I plugged it into the wall and tried to boot up. I got the green light to flash but then nothing. I pulled the battery out and even left it charging for a few hours. Still, the phone does not power up. The green light turns on for a bit and then off. I haven't done any mods to the phone...
Any idea what is going on? Or perhaps how I can fix this? Any help would be great.
Weird. I had it plugged in my Energizer Ps3 controller stand (it has two usb outputs) which was giving me the issue before. I finally plugged it in to the wall and it boot up fine. I guess the PS3 stand may be faulty...
busydoinnothin said:
I let my battery die off this morning til I got home. I plugged it into the wall and tried to boot up. I got the green light to flash but then nothing. I pulled the battery out and even left it charging for a few hours. Still, the phone does not power up. The green light turns on for a bit and then off. I haven't done any mods to the phone...
Any idea what is going on? Or perhaps how I can fix this? Any help would be great.
Click to expand...
Click to collapse
Use the charger that came with your phone.
If you do a google search, you will see that the droid x and droid 2 also have this same issue.
next time it happens, pull the batter and SD card. wait a minute or two, put in the sdcard and battery, then plug in the WALL charger. It will power on the phone and boot it up.
has happend to me twice - so now i just never turn off my phone rebooting it is also touch n go to be honest... the phone is sooo sensitive!
The phone's not sensitive...it requires an 800mA charger (0.8A). If you connect it to something less it doesn't have enough power to charge the device. If you let it sit long enough it *WILL* charge it...but it'll probably take a day to have enough juice to start up. If you let the battery drain completely it usually won't turn on until there's like 15% or more battery charged. Charging 15% battery on a 400mA charger (which could very well be the level your PS3 charging stand outputs) would probably take like 7 hours.
Thanks for the info, everyone!
I'm sorry for the bump, but this has happened to my mother's Atrix that I gave her just 2 days ago.
She found it turned off, wouldn't power. I figured it wasn't charged so I'm trying to charge it on the wall adapter that it came with but no green light. I've put it on my laptop and the green light appears.
It's not turning on though...can someone reassure me that if the light turns on, it WILL power eventually?
Same problem here
Lancered said:
I'm sorry for the bump, but this has happened to my mother's Atrix that I gave her just 2 days ago.
She found it turned off, wouldn't power. I figured it wasn't charged so I'm trying to charge it on the wall adapter that it came with but no green light. I've put it on my laptop and the green light appears.
It's not turning on though...can someone reassure me that if the light turns on, it WILL power eventually?
Click to expand...
Click to collapse
hello man, i have the same problem you have, did you find out something useful???

phone broke ? need help

Hi
I think my phone is a little broke,
It ran out battery last night so i put it on charge this morning.
was on charge by wall for 10 min to get some battery then swapped over to car when i was driving it turned off now when i try and charge it at work via a usb wire and cplug converter i just get the battery logo with the spining circle for a few seconds it flashes then goes off does this about 6 times then the screen just goes off and will not do anything
anyone know any fixes or has it gotta go to samsung ?
Thanks
Have you tried taking out the battery?
Please let us know if it starts working again.
tried that, its like its not getting the power it needs for thats first few seconds as the buttons at the bottom flash on then off again
With the phone OFF. Leave it charging for four hours using the supplied mains charger.
With the phone OFF do you see a picture of the battery showing how much charge you have when you plug the phone into the mains charger? How much charge does it show?
it comes up with the b attery with a circle logo init then turns off then comes back to that over and over again,
i dont have the proper charger on me just the usb wire and a plug to usb
Think getting somewhere, tried a mates battery that works fine, mates charger wont charge on my phone but will my battery in his, so i guess my micro usb port is broke :'(

Use Galaxy S2 without a battery?

Hi There, Does anyone know if it's possible to use the Galaxy S2 without a battery, or trick it into thinking it does have one and just run off power?
My phone works, but kills a battery in about 30 minutes. There's one resistor in there that gets super hot after being water damaged, but only with a battery in.
Wouldn't know where to buy a new resistor, so wouldn't mind leaving it permanently docked and run my audio for the house through it if I can somehow run it without a battery
.
I think it can run without battery but can't boot without battery
Sent from my sgs2 running cm9 using xda app
Makrilli said:
I think it can run without battery but can't boot without battery
Click to expand...
Click to collapse
Just tried that on another S2 I have and it didn't work
Sorry to revive a old thread, but I would also like to know if there is a way to trick the phone into booting from a power supply instead of a battery. I am attempting to hardwire an old S2 into an imbedded in car media player blah blah blah.....long story short I have issues using the battery.
If I leave the phone plugged into a constant powered USB when the car is off and the phone is sitting dormant it over charges, the battery gets super hot, I get the overcharge/overheat warning etc. If I disconnect it, then I have two issues, first it loses charge as it is in use and pulling it when I park means having to bring it inside and top it off etc. The second problem is....it kind of defeats the purpose of an "embedded system".
I have the software set up perfectly and I love the way it all works. My only current hitch is the battery issue. If I can bypass it I know I can run a off delay relay, so that when the car is shut off the USB cord stays "hot" for say 1 hour then shuts off thus removing power. This option seems tedious and the parts more expensive then a simple power supply replacement. Unfortunately I do not know the software side.
I have been able to get the phone to boot without a battery, however as soon as it is done booting I get the "battery low, plug in" warning, then a few seconds later the phone shuts off........Is there a way to keep the phone from shutting down at that point, or get it to ignore the fact the "battery" is at 0%?
Edit: When I say I can get it to boot without a battery, I am wiring a power supply directly to the two pins that the battery + and - would be touching.
techoverload said:
Sorry to revive a old thread, but I would also like to know if there is a way to trick the phone into booting from a power supply instead of a battery. I am attempting to hardwire an old S2 into an imbedded in car media player blah blah blah.....long story short I have issues using the battery.
If I leave the phone plugged into a constant powered USB when the car is off and the phone is sitting dormant it over charges, the battery gets super hot, I get the overcharge/overheat warning etc. If I disconnect it, then I have two issues, first it loses charge as it is in use and pulling it when I park means having to bring it inside and top it off etc. The second problem is....it kind of defeats the purpose of an "embedded system".
I have the software set up perfectly and I love the way it all works. My only current hitch is the battery issue. If I can bypass it I know I can run a off delay relay, so that when the car is shut off the USB cord stays "hot" for say 1 hour then shuts off thus removing power. This option seems tedious and the parts more expensive then a simple power supply replacement. Unfortunately I do not know the software side.
I have been able to get the phone to boot without a battery, however as soon as it is done booting I get the "battery low, plug in" warning, then a few seconds later the phone shuts off........Is there a way to keep the phone from shutting down at that point, or get it to ignore the fact the "battery" is at 0%?
Edit: When I say I can get it to boot without a battery, I am wiring a power supply directly to the two pins that the battery + and - would be touching.
Click to expand...
Click to collapse
bump
any solutions to this yet?
the phone has a circuit that controls power and charge level by communicating with the battery so it will always know that the battery is removed because the battery feedback circuit will not be present.
Sorry for reviving an old thread, but i have a solution that may help others out.
I have found a way to power the Galaxy S2 GT-I9100T from an external power supply ( i have also tested on S3 GT-I9300 and S5 SM-G900I).
My first step was to create a dummy battery out of perspex, you could use any non conductive material.
Make sure you include the alignment notches and keep it as close to the size of the original battery so it is a snug fit and wont accidentally fall out.
When you know the perspex fits you can start fitting the contact terminals, make sure you have the polarity correct and that they line up with the contact terminals of the original battery and the spring terminals in the phone.
Once you have the terminals fitted you can then look at powering up your phone, i used a LM2596 based DC-DC converter that i had laying around.
If you are using a variable DC-DC converter like i did make sure you adjust the output of the power supply BEFORE connecting to your phone to prevent you destroying your device.
My DC-DC converter is set at 3.88 Volts, this value seems to trick the phone into thinking it has a battery with greater than 40% charge that way you don't get the annoying low battery alerts.
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How about taking your admittedly innovative idea one stage further.......
If you have an old battery laying around, why not (very carefully) remove the top part of it for use with your perspex replacement....this top section contains the overcharge protection circuit which would help to provide added protection to the device....it also has the benefits of the facts that the battery connection points are already in place and correctly aligned (it also has those alignment notches at either end).....imo, an improvement on an already good idea....
I got problem with my SGS 2 - after long on-shelf time battery drained to absoltely zero. My voltometer showed 0 on every connector. I was unable to charge or boot my phone (24h+ on charger, no signs of life). Dead, bricked, gone... Battery was relatively new (some months) so I didn't want to buy another one. Then I read Spud2233's post... and tried it .Well, kind of variation. I connected charger to phone's USB port and additional power (Motorola's dual port charger) to internal batterys connector (simly stripped old USB cable). Then battery was inserted and.... voila! After 2 or 3 retries my phone booted in and started to charge. I disconected additional power cable, phone is loading as usual. Battery revived!
Thanks for inspiration, Spud2233!
szydas said:
I got problem with my SGS 2 - after long on-shelf time battery drained to absoltely zero. My voltometer showed 0 on every connector. I was unable to charge or boot my phone (24h+ on charger, no signs of life). Dead, bricked, gone... Battery was relatively new (some months) so I didn't want to buy another one. Then I read Spud2233's post... and tried it .Well, kind of variation. I connected charger to phone's USB port and additional power (Motorola's dual port charger) to internal batterys connector (simly stripped old USB cable). Then battery was inserted and.... voila! After 2 or 3 retries my phone booted in and started to charge. I disconected additional power cable, phone is loading as usual. Battery revived!
Thanks for inspiration, Spud2233!
Click to expand...
Click to collapse
Just registered to say thanks for this tip!
I too have had SII batteries go dead after too long, and the SII seems to be unable to power up without a voltage across the battery terminals.
I used a small variable power supply set to about 3.5 V. I trimmed some thin hookup wire until only a few strands were left and 'pinched' them between the battery terminals and the phone battery contacts. Then with a charger plugged in to the phone I was able to 'trick' the phone into turning on. Once booted the battery charged fine.
Note I think this should be done quickly as the phone and power supply will fight each other for as long as the voltage is placed on the contact, so I pulled the PS wires out (keeping the battery in) as soon as the phone was booted up.
szydas said:
I got problem with my SGS 2 - after long on-shelf time battery drained to absoltely zero. My voltometer showed 0 on every connector. I was unable to charge or boot my phone (24h+ on charger, no signs of life). Dead, bricked, gone... Battery was relatively new (some months) so I didn't want to buy another one. Then I read Spud2233's post... and tried it .Well, kind of variation. I connected charger to phone's USB port and additional power (Motorola's dual port charger) to internal batterys connector (simly stripped old USB cable). Then battery was inserted and.... voila! After 2 or 3 retries my phone booted in and started to charge. I disconected additional power cable, phone is loading as usual. Battery revived!
Thanks for inspiration, Spud2233!
Click to expand...
Click to collapse
Thank you so much for the solution to my problem! I have purchased TWO batteries already and they both stopped working after drained to zero. I was blaming a charger or a quality of the battery. I found other posts suggesting to remove a capacitor but it wasn't broken...
Thanks to you, I have just booted my phone, pulled out extra power after couple minutes and it charging on its own now! (well 5% as I speak).
fpN3eqU said:
Just registered to say thanks for this tip!
I too have had SII batteries go dead after too long, and the SII seems to be unable to power up without a voltage across the battery terminals.
I used a small variable power supply set to about 3.5 V. I trimmed some thin hookup wire until only a few strands were left and 'pinched' them between the battery terminals and the phone battery contacts. Then with a charger plugged in to the phone I was able to 'trick' the phone into turning on. Once booted the battery charged fine.
Note I think this should be done quickly as the phone and power supply will fight each other for as long as the voltage is placed on the contact, so I pulled the PS wires out (keeping the battery in) as soon as the phone was booted up.
Click to expand...
Click to collapse
szydas said:
I got problem with my SGS 2 - after long on-shelf time battery drained to absoltely zero. My voltometer showed 0 on every connector. I was unable to charge or boot my phone (24h+ on charger, no signs of life). Dead, bricked, gone... Battery was relatively new (some months) so I didn't want to buy another one. Then I read Spud2233's post... and tried it .Well, kind of variation. I connected charger to phone's USB port and additional power (Motorola's dual port charger) to internal batterys connector (simly stripped old USB cable). Then battery was inserted and.... voila! After 2 or 3 retries my phone booted in and started to charge. I disconected additional power cable, phone is loading as usual. Battery revived!
Thanks for inspiration, Spud2233!
Click to expand...
Click to collapse
I am in the same situation with SII batteries go dead after too long.
I do not understand this part
''I connected charger to phone's USB port and additional power (Motorola's dual port charger) to internal batterys connector (simly stripped old USB cable). Then battery was inserted and.... voila!''
or this part
'' I trimmed some thin hookup wire until only a few strands were left and 'pinched' them between the battery terminals and the phone battery contacts. Then with a charger plugged in to the phone I was able to 'trick' the phone into turning on.''
how is this different than inserting the battery in the phone and then connecting the usb power supply?
blue whale said:
how is this different than inserting the battery in the phone and then connecting the usb power supply?
Click to expand...
Click to collapse
The phone won't charge the battery if it doesn't detect (sufficient) voltage. You can "jump start" the charging process by tricking it with a fixed voltage across the terminals.
so I take my dead battery, then
-take a usb charger+usb cable
-strip the usb cable to get two strands
-put one strand of the usb cable on the + of the battery
-put one strand of the usb cable on the - of the battery
=>the battery is charging
[or easier, I take battery like this,
put one strand of an electric cable on the +, connect this cable to the + of the phone battery, then put one strand of the electric cable on the - of the battery and the - of the phone battery
then I put the battey in the phone with usb power supply IN and the phone boots ???
I wouldn't use a USB cable, 5 V is probably too high.
blue whale said:
or easier, I take battery like this, put one strand of an electric cable on the +, connect this cable to the + of the phone battery, then put one strand of the electric cable on the - of the battery and the - of the phone battery then I put the battey in the phone with usb power supply IN and the phone boots ???
Click to expand...
Click to collapse
Yep, that's exactly what I did (except I used a 3.5 V power supply).
Once the phone has begun booting you should probably disconnect the "jump start" battery as quickly as possible or it'll fight the charging circuit.
fpN3eqU said:
I wouldn't use a USB cable, 5 V is probably too high.
Yep, that's exactly what I did (except I used a 3.5 V power supply).
Once the phone has begun booting you should probably disconnect the "jump start" battery as quickly as possible or it'll fight the charging circuit.
Click to expand...
Click to collapse
but you agree that connecting the phone battery the charged green battery is like charging the phone battery [at least a bit]?
then I would just use the phone battery normally, by inserting it into the phone and boot the phone and finish to charge the phone battery.
blue whale said:
but you agree that connecting the phone battery the charged green battery is like charging the phone battery [at least a bit]?
then I would just use the phone battery normally, by inserting it into the phone and boot the phone and finish to charge the phone battery.
Click to expand...
Click to collapse
Not really, the SII battery will still be dead after a few seconds "charging". Getting the voltage across the phone battery terminals tricks the phone that there's a charged battery present so it will boot and continue charging it. Otherwise it gets stuck in something like a boot loop looking for the battery (mine did anyway).
If you could charge it separately from the phone then obviously you'd just do that.
Thank you for all your tips. I tried similar stuff, but I guess the voltage was just not right.
So I asked around to get a spare battery, which which I powered on the phone. It worked like charm.
I change the battery while the phone was running and tada! my phone was loading the "out of order" battery just fine.
Pretty much the same trick you guys did, but with less soldering and more quick magic happening ^^
regsnerven said:
Thank you for all your tips. I tried similar stuff, but I guess the voltage was just not right.
So I asked around to get a spare battery, which which I powered on the phone. It worked like charm.
I change the battery while the phone was running and tada! my phone was loading the "out of order" battery just fine.
Pretty much the same trick you guys did, but with less soldering and more quick magic happening ^^
Click to expand...
Click to collapse
I did just that to my s2 and his dead battery.
I was scared to go with ONLY a 18650 battery to charge the dead battery (no phone or usb charger involved) : I did not know if I should connect pole+ of the 18650 with pole + of dead battery (and pole - of 18650 with pole - of dead battery) which is the parallel scheme or the opposite, to go with the ''series'' scheme
blue whale said:
I was scared to go with ONLY a 18650 battery to charge the dead battery (no phone or usb charger involved) : I did not know if I should connect pole+ of the 18650 with pole + of dead battery (and pole - of 18650 with pole - of dead battery) which is the parallel scheme or the opposite, to go with the ''series'' scheme
Click to expand...
Click to collapse
You were right to be scared. You should not do that. The dead battery might draw too much current. That could be dangerous. Read a bit about how charging of Li-Ion batteries works: first you charge with constant current (CC), which depends on the battery's design, once it reaches the correct voltage (4.2 V for a single cell), it should go into constant voltage mode, and then you have to know at what time or remaining current you shut the charger off. A good rule of thumb is to wait till the current drops to 10% of the charging current. E.g. if you were charging the battery with 1 A***, you should turn off the charger when it's down to 100 mA.
***1 A is just an example that would work for most modern phone batteries. However, this can be different! Ideally it's written on the battery.
Also, it's very well possible that in newer phones the battery will only output voltage if the charging circuit inside the phone allows it to. At least that's the case in notebooks for many years, and I don't see why it should be very different for phones.

Droid Razr won't charge or turn on

I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
razzrrrr
cathain said:
I plugged in my razr before I went to bed. I've been using a HTC plug and cable for the last few months no problems. Woke up this morning and battery was at 5% and then the phone died completely soon after. I plugged it in using my original motorola plug and cable. The dual core screen came up and then the battery level said 0% and it looked like it was charging. It died again after about half an hour. Now nothing will get the phone going. I also tried the hard reset (Power and volume down). The phone is unrooted and hadn't been updated to Jellybean yet.
Any ideas what I can try?
Click to expand...
Click to collapse
Try using the correct charger and charge it for about an hour, thats the first thing I would try. How long is the htc cable you're using because the longer the cable the slower the charge.
I have tried multiple different chargers with no joy. I think the problem is with the connection. When I plug a charger in the white charging light flashes briefly for a second. I checked the connection for dust and it looks clear?
Try Booting into bp tool or hw diag (hold vol up and vol down then press power should see black screen with white text vol down moves cursor vol IP selects) the phone should charge if left in one of these modes (if you can even make it this far without the bat dying that is). if that don't work could try disassembling then charging the battery directly (never tried this its only an idea try at you own risk)
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
jdjdj2001 said:
My xt910 razr maxx has suffered exactly the same fate overnight. Worked fine yesterday now it's dead with the only sign of life from the white led when attaching the moto usb charger. Phone wasn't run flat prior to this. Baffling
Click to expand...
Click to collapse
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
cathain said:
I don't even get the white light when I plug mine in any more! Have you tried the suggestions above?
Click to expand...
Click to collapse
Yes I have and no button combination produces as much as a glimmer. I've had the back off and checked the battery for charge, it shows 4.3 volts so it's not that. Something has failed catastrophically I fear.
Check the battery's cable that connects to your phone.If that cable was broke,you can just see the battery level but without charging it.
Sent from my XT910 using xda app-developers app
I've read around this a little now and have invested £3 in a Motorola Factory Cable of fleabay which hopefully will resolve the issue. Due to be delivered next week so I'll keep you posted......
Well got the factory cable and tried it holding the vol down button. Nothing. Took the back off the phone and checked the voltage of the battery 2.75v. Removed the battery and tried the factory cable with vol down. Still nothing. Reinstalled battery and left charging off a pc overnight, this morning it had risen to 2.83v. Starting to think that this phone has had it
Cut the end off a micro usb cable, exposed the wires and connected the red and black to the battery terminals then plugged it into the moto wall wart. Left it until fully charged....volt meter read 5.1v, the output of the charger. Disconnected and checked charge, 4.2v out of the battery.
still dead. Nothing. No red moto screen, no recovery nothing. Something else must be amiss. All I get is a brief white led flash when I plug in the standard charger cable.
anyone have any ideas where to go from here other than the skip?!
Just resurrecting this thread in the hope someone has found a solution....
I still have a brick which is unresponsive to two factory cables plugged into my PC with and without the battery in.
Trouble is I've got pictures on there I'd like to recover if possible which causes me to persist with this troublesome device!
http://forum.xda-developers.com/showthread.php?t=2431617
I access the boot menu by holding both vol up and down, and pressing the power button (hold for ~2 seconds, and release the power button, while still holding vol +/-. Volume down will only send you to APFastboot. Check out the post, I encountered the same problem. The final method I tried was the winner. Good luck, and let me know if you have any questions.
Thanks for that, I'll certainly give it ago when I get a free hour one evening this week. I am concerned though that the factory cable doesn't work, I was under the impression that the phone should at least respond to its connection in some way - it doesn't even when vol-is depressed when connecting to pc.
The only response I get from the phone is a brief flash of the white led as the usb cable (factory or charging) is connected to it.
That indicates that there isn't any power management remaining on the phone, and the battery is pretty weak. You'll need to get the battery charged up manually. After you flash with the last method I used, you should be able to reconnect the battery and charge the phone all the way up before booting. Sounds like you're having the exact same problem I did.
Sent from my XT912
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
I assume you tried pressing and holding all the buttons, for five or ten seconds, or even a little longer, to try a full reboot. Beyond that, I wish I could help more. I'm slap out of ideas. This was the last step for me (as the solution usually is). The main board might have had it, though I don't have a clue why.
Sent from my XT912
I'm thinking dead mobo too. When it died it did so overnight without provocation - no flashing or tinkering, it was left on the kitchen sideboard and found dead in the morning. oh well I've tried. many thanks for your help:good:
Glad to try and help. I guess it's time to move on to the next device! Let us know if the phone sporadically decides to work, or you figure out a solution!
Sent from my XT912
This might work
jdjdj2001 said:
Really , Really wanted this to work but it doesn't look promising.
Made the USB charge cable as described (white and black twisted together to -ve, red on its own to +ve). Battery removed from phone, usb on charge cable connected to PC.
5 Volts found at the battery connection terminals. Original Moto Data cable connected to phone then PC. White LED flashed on for slightly longer than before then off. No response from phone - nothing on the screen or vibration with or without any combination of Vol- and vol+.
Battery refitted and charge lead attached to terminals as above to charge from PC. Now reading 4V across the terminals charge lead plugged in, 3.84V cable unplugged so presumed charged.
Still no response other than the brief white LED from the phone with either the Data or Factory cables and Vol-(or any other Vol configurations).
Any ideas???
Click to expand...
Click to collapse
https://www.youtube.com/watch?v=QfT2Bejkcdk&feature=youtube_gdata_player
I am not sure if you already watched this video, its for droid razr maxx, charging a dead battery and works perfectly for droid razr too.
My droid razr was exactly in same condition, white light and no charging, did not power up, completely dead.
I popped open the back case, connected the modified usb cable wires to the positive (Red wire) and negative (black wire) ends of the battery and let it charge (stay connected) for one hour. Then i pressed vol up+ vol down + power button. And my phone switched on.
If only your battery is dead, this should work.

Question Flashing Circle with a red lightning bolt

On my screen I see a circle with a red lightning bolt flashing. I thought that maybe the battery was completely empty so I charged it for 2 hours. I still had the same screen. Charged it another 2 hours. Still the same screen. Is my device faulty or maybe the battery dead? I am going to try and charge it overnight. Any ideas?
Try changing cable and/or charge
"If you see a red light, your battery is fully discharged. If the red light is flashing, there isn't enough power to turn on. Charge your phone for at least 30 minutes before restarting."
Bad cable, brick or outlet.
Loose connector, failed battery, port pcb or mobo
Thanks for replies. I'll try another brand of charger and cable first.

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