Hi, I have a non-rooted RAZR XT910 (OTA Updated just a few days back to 65.1.40.XT910.AsiaRetail.en.03).
I absolutely love this phone and am eagerly waiting for some functional ICS goodness but I have been facing some issues with high consumption of data.
I have Onavo installed to monitor data usage (Installed it a little too late, relying on my service provider's text notifications).
The two most data hungry applications in the "App Watch" section are "Android OS + others" & the official Facebook application.
Three days in to my billing cycle, "Android OS + others" has already hit 51.7 MB and Facebook is up to 19.4 MB. I haven't opened the Facebook application even once in the last week, so whatever data it has pulled is background data. My OTA updates are allowed only over WiFi. And I have also disabled the "Back up my data" option, under Privacy > Settings but that doesn't seem to have helped much, if at all. Neither did the OTA update.
Before Onavo reset the data usage meter for the new billing cycle, "Android OS + others" had used about 150 MB of data in a week and Facebook about 40 MB.
Can anyone help me out here? I need to reduce this phantom data usage. Any help would be appreciated. Thanks in advance.
I have that too. I'm running rooted 167.19. first I suspected the gallery app with its motocast service so I freezed this app for one day, but it didn't helped. every now and then these few app processes (which are sadly only listed in one package so I don't exactly know which one causes the traffic) upload about 2mb somewhere. sometimes they also upload 2x 2mb, pause for some time and then there is an other upload of 2mb a few hours later. i'm monitoring traffic with droidstats and checking my consumed traffic online from my providers website.
I installed driodwall for blocking android-os service and these others from up- and downloading via 3g, just allowing wifi. this was also before the update with 651.73.30. full wipe already done - does not help ... still testing if blocking helps
This sucks but good to know I'm not the only one facing this problem with the RAZR.
I did start looking at other forums and seems like the problem is not only with the RAZR. There are other handsets which face a similar issue. Let us hope we get some insight into this problem.
i read about that defy users experience this high consumption too.
since I blocked android-OS (and all of these other processes in this package) from 3G network my traffic for today for corporate mail + 2x imap idle accounts + weather update is about 800KB. yesterday I had about 15MB for doing the same - nothing.
that helps for now but I still don't know which process exactly uploads so much stuff ... and why..
Just an update. Things still the same. VERY heavy data usage. Facebook is upto a 100MB even though I barely ever open the application now. Android OS + Others is around 200 Megs too. 300MB of my monthly 500MB data allowed is gone. Just like that. Any suggestions anyone?
That could be traffic originating from outside. Try connecting to another network and see if you see the same behavior.
With my Android, when I connect to my home WiFi network, "OS Services" take up about 2kb an hour while idle. But, when I connect to my work WiFi network, it takes up about 2mb every hour while idle. I am pretty sure my work network is doing a lot of snooping (in the name of security).
Facebook is understandable though don't ya think? It syncs all your contacts and birthdays and thongs of that nature.
Sent from my DROID RAZR using xda premium
ali87va said:
Facebook is understandable though don't ya think? It syncs all your contacts and birthdays and thongs of that nature.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
Of which nature are said thongs... Autocorrect for the win!
Sent from my DROID RAZR using xda premium
Solutions?
No solutions or updates so far? Same problem here: Sony Xperia S, Android 2.3.7 (Build .75), 500MB dataplan and the OS takes 300 of that! I already took some precautions like turning of the backup, I've logged out of Facebook and removed my Hotmail app. And I installed JuiceDefender Plus which handles my connections, but no results whatsoever: Android OS still uses 5-10MB/day...
Any help would be very, very welcome.
Find the option for "Sync over wifi only" inside of settings, that should save a bunch. I've never had that problem, infact I have the opposite issue. I use maybe 100MB of my 500MB plan. Sometimes I even TRY to use up my data for the month and fail. I use the Facebook app maybe 10 times a month, most of my data goes towards sports scores, twitter, and reddit. As for the Android OS, the bloatware included on the phone are considered part of the "Android OS" so it's not really the OS using all the data. Open up the task manager and set all the bloatware to auto-end, might help a bit
Just posted in another thread about this. I some how used 25 megabytes on the way to and from work today with the phone in my pocket. 15 minutes each way.
Also accumulated about 280 "free" minutes this weekend between my wife and I. I thought weekends were free. Well I know they are supposed to.
Back to sprint and slow unlimited data as apposed to fast data that's going to break the bank. Just as I was starting to like the phone.
Call them tonight to tell them I was switching. Glad I'm withiny fourteen days.
Hey, didn't notice the replies till now. But do you have any task managers auto ending apps?
That was what caused high data consumption in my case. A self starting task when killed, may restart itself and it's data consumption process from 0.
Once I disabled that, data consumption fell to normal ranges. Hope this helps. Let us know how it goes.
Sent from my XT910 using xda premium
Related
Hey, I am new to Android, with the Atrix being my first android device. I am 11 days into a new month on my contract and have already used up a bit over 1GB of my 2GB data plan. I came from using an HTC Tilt 2, and putting the Tilt 2 threw about the same amount of use would only use about 500MB a month. To check whether it was my internet use I checked my data usage, then did not use any internet for 12 hours. When I checked my data usage again my Atrix had used about 60MB of data without me running a single application. I was wondering if this is something common to Android devices I will have to deal with, or should I contact AT&T about this? Thanks for any help in advance.
madbrenner said:
Hey, I am new to Android, with the Atrix being my first android device. I am 11 days into a new month on my contract and have already used up a bit over 1GB of my 2GB data plan. I came from using an HTC Tilt 2, and putting the Tilt 2 threw about the same amount of use would only use about 500MB a month. To check whether it was my internet use I checked my data usage, then did not use any internet for 12 hours. When I checked my data usage again my Atrix had used about 60MB of data without me running a single application. I was wondering if this is something common to Android devices I will have to deal with, or should I contact AT&T about this? Thanks for any help in advance.
Click to expand...
Click to collapse
do you have any apps that are syncing periodically?
The only data services I am aware of are my Email sync and a weather sync, which I do not think should be anywhere near enough data traffic to account for all the data use.
install 3g watchdog or something similar. There's a monitoring app that monitors how much data a specific app is using (paid version). There's been a few posts here with Atrix owners with runaway data hogs, I haven't seen any definitive explanation yet though .
Did you sync dropbox, download one of the mp3/ringtone programs, and are streaming pandora or something?
Also settings > data delivery > social applications > check to sync over wifi only.
Sent from my MB860 using XDA App
i just got notice i am being charged $10 more per 1GB used over my 2GB plan. doesnt matter to me, my company pays the bill and i am the IT guy and it isnt an issue.
i asked out AT&T rep what other options are out there.. he says 2GB for 40 or the 4gb for 60. the tethering plan is "not yet available"
this being said, i think we need to just watch our usage until there is the tethering options. of course, i applied the little trick i found here and only have the 2gb plan. EASILY went over that though. . .
gnahc79 said:
install 3g watchdog or something similar. There's a monitoring app that monitors how much data a specific app is using (paid version). There's been a few posts here with Atrix owners with runaway data hogs, I haven't seen any definitive explanation yet though .
Click to expand...
Click to collapse
Yeah, after realizing how much data is being used I have installed a data watching app last night. And thanks for the link to the other thread, maybe there is a problem with a few select handsets that over use data.
DarrellRaines said:
Did you sync dropbox, download one of the mp3/ringtone programs, and are streaming pandora or something?
Also settings > data delivery > social applications > check to sync over wifi only.
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
I have been streaming music from a grooveshark app, but according to AT&T's data calculator it would take about an hours of streaming a day everyday for a month to reach how much data I have used and I have only streamed for maybe 30-40 minutes a day over 5 or 6 days so far. And I will do that in my options, thanks for the advice.
My atrix tethers through att...what reason did the Rep give?
Sent from my nook using XDA App
Just a thought, did you leave the facebook app open for awhile? I only ask as I just realized leaving the app open for an hour drained my battery by 20%.
Hate to see if any data was used
Sent from my MB860 using XDA App
Wow, well that sucks; as others suggested you should definitely get an applications that tracks your data usage.
I have been using Data Usage Widget for a while now and love it; shows both cell and wifi data.
Be wary of what you use whsb surfing the web and set the flash download to "on demand"; by doing this, pages load faster and you can click and then watch flash content by discressiom,rather than it downloading all links from a page.
Sent from my Nexus One using XDA Premium App
for data usage apps i recommend consume.. its amazing in all ways and shows local phone data usage in widget form (in optional widget form)
I've read posts where some state that AT&T's data usage figures include data pulled/pushed while on WiFi and cellular, instead of cellular only data. Some kind of bug I'd bet. But I have no personal knowledge of this, still it does make one wonder.
Let's just all be greatful its not like a WP7 device. I had one and in 1 month it racked up 3GB of data on its own and I wasn't surfing or downloading.
Sent from my MB860 using XDA Premium App
So, I logged onto my Vodafone account and checked my usage and it seems that at regular intervals throughout the last few days I've been downloading stuff, always at around roughly 3000.00 KB (more like 2800/2900). These amounts have been downloaded literally 65 times between Wednesday morning and this afternoon (Saturday).
Now, it's a new phone and I'm all giddy about it with new phone syndrome so I have been downloading stuff and it looks like I've downloaded about 195 MB, plus a bit more here and there. So I'll round it up to 250 mb. I only have a 500mb monthly allowance.
So, can anyone tell me, why these amounts show like this? I have downloaded some games and stuff - do the amounts of MB they are worth get reported in small packets like this? Also, does just going on the Marketplace use up a lot of MB? In fact, can anyone tell me what things to look out for in terms of default settings that I can turn off to help make sure I don't go over my 500 mb limit?
I'm especially worried because of all the crappy bloatware that I can't seem to remove no matter how many times i dump something into the bin. Do any of these programs auto connect to the internet secretly?
Thanks for your help!
Am assuming this is your first smart phone.
Yes lots of programmes use the internet in the background, google does it to sync your account, facebook/twitter does it for updates, Email apps do it to check to see if you have email/ the weather app does it every so many hours to update the weather etc etc.
And yes going onto the market does use some data as your downloading the latest information (like what new apps are their etc) every time you go on.
My advice is use wifi every time chance you get, if your checking you allowance often you should be ok as after the whole new phone things die down, you should be ok, though if your ever running low on your allowance, turning auto sync and background data off stops programmes connecting to the internet in the background, your weather wont update unless you do it manually but nothing will eat your data unless you tell it too.
and the thing using your internet 65 times, will be google syncing your account, everytime you get a gmail/ or add a new contact etc it syncs so its all backed up into the google cloud (which btw when you get your next smartphone makes life dead easy, type your email and password and presto, you get all your contacts/email/ apps all downloaded onto your new device along with passwords of past wifi networks and assuming your next device is one running android 4.0 or newer, you'l get all your bookmarks too.
I would recommend droidstats from the market. It will monitor your 3g usage and the pro version will tell you which Apps have been using it. I'm paranoid about getting unwelcome 3g bills so find it invaluable.
Thanks for the advice, it's very helpful!
It's not actually my first smart phone - I had the HTC Touch pro 2 which was a win mo 6.5 based phone but it was very different to android - there was none of this auto syncing. All it did was check my email account every 2 hours and push it to my phone. Android seems to do way more things on it's own. I'm going to switch off all that syncing now and just check my emails myself - bit annoying but otherwise I'll hit my monthly limit way too early.
I also recommend "3g watch dog" free from the market. You can set a limit on there and that way you can always check your data from your notification bar with 1 click.
Nice easy quick reliable
In my experience not one of them including 3G watchdog are totally accurate,ive tried them all and they are all incorrect and do not 100% properly calculate your data usage, funnily enough the only one that came even close to calculating properly is part of the ZD Box app, i don't even use though as it's still not accurate, i am hoping with the ICS update the built in program will properly calculate data usage because the ones available right now (including pro versions) are way off the mark, until then ill have to make so with texting my carrier to get my data usage.
Hi,
Since a month or so I have been noticing the exact same thing on my Legend. Got a 500MB monthly limit, never got even close to consuming it all... but in November, data usage got crazy and I hit the limit.
3G Watchdog shows me these apps as the top data consumer: "People", "com.android.providers.userdictionary", "Dialer", "Contacts Storage" and "com.android.providers.applications". These all show up as one combined entry, and for example have consumed 9MB only yesterday.
Anyone know what exactly is going on here?
Thanks for any advice,
wwwald
That's strange. But if your data app is not accurately reflecting your usage that you know for certain you aren't hitting, you must be careful that it isn't being killed in the background periodically. Either by Android or a task killer (the latter of which is horrible, don't use one). I use My Data Manager Free, and before the latest update, put a widget on my homescreen. Now, it just stays always on (never killed) in my notification bar, constantly reminding me how much data I use.
But this could be the opportunity to confront your carrier and show them these statistics that your app is providing. Doing so, you can get some money back (most likely. Here in Canada, THEY WILL DO ANYTHING FOR YOU TO NOT TERMINATE YOUR SERVICE). If they find it reasonable, they may give you credit and/or a sorry gift.
Also, you didn't specify how you knew the limit was being hit. If the app told you, it's probably the app glitching out. Otherwise, check your statement or your network's online usage monitor, or their app if you are running their stock ROM and see for sure what exactly's going on. If the app doesn't match what your network's telling you, it's time to get rid of it.
Well, the reporting is pretty accurate, since I got a notice from my provider only a bit after 3G watchdog warned me.
There are actually no carrier-specific apps on the phone. The phone recently got repaired under warranty, with a full system reinstall, but I'm pretty sure the problems only started later.
Anyway, it seems like "Facebook for HTC sense" might be the culprit. Its account was still syncing in the background... Disabled it and now I'm seeing if things get better.
Pfff... I probably should root it and remove all the HTC apps. Would save me at least a bunch of space.
Anyway, thanks for the feedback!
Its been a few months now that i have been noticing that my facebook app is using around 75% of my data plan capacity.
for starters i have 250mb every month as free data plan. it never used to happen initially but suddenly since feb/march my fb app has started using up data plan so much that within 4 days it would have used up 75 % of data plan!!!
after uninstalling fb from my phone, i checked data usage for 2 months and lo and behold it never went more than 75%!!
i have switched off all the app syncs through the phone settings menu and also the app settings menu and still this happens!!!
the second most data usage app is the Android OS Services...
any ideas guys????
A few things:
-How often does your Facebook refresh it's news feed?
-Does this happen when you're signed out of the app?
-Try installing Onavo, you can limit the app's usage from there if you don't manage to solve the problem
-Did you update the Facebook app around that time? If so, try installing an older version of the Facebook app and see if the issue goes away.
@RootTurtles: answer to your questions
1. i have set the app to never refresh.
2. i have never tried that.
3. I forgot to add that I also use onavo ever since i notice the quick depletion of my monthly data cap. i have set restrict to wifi on almost all programs including fb, viber and plenty of other apps. Out of all these fb will continue data transfers even on my network.
4. the fb app is the latest version. how and from where will i get previous versions of fb???
I've attached version 1.8.2 of the app, give that a try.
Do you have any Facebook related widgets on your device?
i still have the same problem after installing fb version 1.8.2.... first i tried with the app signed in!!! the same thing happens...then i tried by signing out of the app...still the same......too much data usage!!!!! oh and i forgot to add that the fb app causes my battery to discharge very quickly....so in other words......the title should read...."facebook app causes extreme data usage and extreme data discharge!!!"
after that i un-installed the fb app everything is back to normal!!!! no extreme data usage or battery discharge!!!
If you havent already done so...try the following..
- In the phone setiings .. go to Data usage..select the facebook in the listed app..click the restrict background data box
- In the phone settings..got to accounts and syn...set it to..Off
- In the latest FB official app...go to settings..change the refresh interval to ..Never
@woodstock i have tried all what you said but still fb uses data......i have uninstalled it now...only thing i don't understand is your first point
"In the phone setiings .. go to Data usage..select the facebook in the listed app..click the restrict background data box"
i don't have that option. i'm running gingerbread 2.3.5 I9100XXKI4 with kernel [email protected]#2
That option is in ICS.. It stops selected apps from using data in the background.. Just what you need
Sent from my GT-I9100 using xda premium
any other suggestions????? anyone anybody somethin anything i want to use fb on my phone but the minute it is installed data usage goes thru the rooooooooffffffff!!!!!
Any solution for this??
11alex11 said:
Any solution for this??
Click to expand...
Click to collapse
u can try 'Friend Caster' as an alternative to FB and see
Any solution that dosen't involve friendcaster?
Yes, don't use FB nor FC.
Sent from the little guy
facebook 25 GB background data in 10 days
Hi all
i have bougt The new THL 5000 mobile phone and changed the factory rom with dimid v3 Rom. I played around and one month later, i receive the incredible invoice from the Provider: the shocking amount of CHF 3000.-, about 3200 US$ for 25GB data traffic is wanted from me. I cant beleve how this could happen. The included traffic Limit in my contract is 500MB only. This means, that 1GB costs 100 Swiss Francs.
The screenshot 1 Shows, that Facebook has caused the large traffic. Screenshot 2 Shows that there is Zero foreground traffic, all Background traffic. This shows, that not i initiated the download, the Facebook-app startet from itself. I also wonder, what the hell did they download to my phone, or even worse, what did they upload?
I immediately uninstalled the app.
Problem:
The provider is not willing to reduce the invoice, because he sent me 3 SMS to warn me. In fact i did not interest my much, because i was not realizing, that a down-or upload is ongoing right now.
What shall i do? it must be a faulty Facebook app, which caused this traffic. In my opinion Facebook must pay this invoice. I could not find a Facebook customer or complaint helpline. Does anybody know how this is possible, or where i can get help? Please help!
Thanks
Kukuk69
Kukuk69 said:
Hi all
i have bougt The new THL 5000 mobile phone and changed the factory rom with dimid v3 Rom. I played around and one month later, i receive the incredible invoice from the Provider: the shocking amount of CHF 3000.-, about 3200 US$ for 25GB data traffic is wanted from me. I cant beleve how this could happen. The included traffic Limit in my contract is 500MB only. This means, that 1GB costs 100 Swiss Francs.
The screenshot 1 Shows, that Facebook has caused the large traffic. Screenshot 2 Shows that there is Zero foreground traffic, all Background traffic. This shows, that not i initiated the download, the Facebook-app startet from itself. I also wonder, what the hell did they download to my phone, or even worse, what did they upload?
I immediately uninstalled the app.
Problem:
The provider is not willing to reduce the invoice, because he sent me 3 SMS to warn me. In fact i did not interest my much, because i was not realizing, that a down-or upload is ongoing right now.
What shall i do? it must be a faulty Facebook app, which caused this traffic. In my opinion Facebook must pay this invoice. I could not find a Facebook customer or complaint helpline. Does anybody know how this is possible, or where i can get help? Please help!
Thanks
Kukuk69
Click to expand...
Click to collapse
Definitely the Facebook app problem. You could sue them if you want but I doubt it will work. Perhaps all you can do is leave feedback: https://m.facebook.com/help/344911968960524?refid=69
Sorry with your what you have to deal with.
A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
settings/data usage shows a breakdown, or there are several apps on the market. Might be a Samsung account backing up data or Google, or drop box, piccassa web album, all these could use a fair bit, make sure they only synch on Wi-Fi, or ditch them, even better
My problem is that the it only shows up as Android OS and then if I select it as background data (none is foreground), all of that does not help as I still do not know the cause, I have setup blocks in Droidwall so that many Apps can only run on Wifi and according to the per app break down that's all fine (none exceed 50 or so megs) the problem is with background data usage by Android. I do have Kaspersky install, so I do not think it is coming from Malware, but .... starting to wonder if maybe a reinstall is in order, that's such a pain.
Current breakdown (1 day all in K unless stated otherwise):
Android OS: 238megs
Google Play Store: 1.48megs
Email: 774
GoogelServices: 152
Gmail: 133
Maps: 124
Google+ 80
Go Weather ex 70
...
so basically no app is using anything yet I've used 238megs.
Maybe it is a Google backup then, do you use that?
Thanks will try that (just disabled google sync),
I've tracked down it is a matter of large uploads normally 30 to 250 megs that occur in the over night hours (between 1Am and 6AM), but do not know the cause will see if that is it. Also odd that as the phone is connected to a Wifi connection during those hours, so it should not use any mobile data, also as if it is using mobile data when it should be using wifi, will see if I can verify whether this is the case or not tonight. I have 3g watchdog installed now so I can see if the traffic is wifi or cell.
ERIC
Maybe it is a Google backup then, do you use that?
Click to expand...
Click to collapse
Yep that was the problem, moving massive amounts of data and not using the Wifi connection, turned it off and poof all gone.
ERIC
Sorry to bring this back from the dead but what did you disable exactly?
I think disabling the google backup would help, coz enabling it makes app data back up to google servers. If there's an app with a lot of app data, it can eat up your data bandwidth.
Sony Ericsson Live with Walkman
Hi,
I am using KITKAT ported by Legacy Xperia. Me too facing same problem. From starting, I have not enabled data backup. Still, for 10 days, Android OS consumed 9.5MB data. Look high side for me as I have only 500MB data / month.
Kindly let me know the solution.
egandt said:
A common question I assume, but no good answers showed up on a quick search, everything was ad-hack, not really practical.
Since I got my SIII I've seen a large rise is the amount of data I'm using, also all of which is listed as Android OS and if I drill down it is all background. Is there a way to easily track down what is using so much background data? In my case the top app is Play with 51mb, but the Android OS background is at 2.8GB in 10 days, which is insane. Thus I'm looking for some way to break down what is using all of this data.
Thanks,
ERIC
Click to expand...
Click to collapse
I faced the same problem, issue was somewhat with auto backup of data, sync of app data & people details in google account,
BUT the main culprit in my case was uTorrent application.
Even though there was no torrent added to it, i didn't even opened it,
it was using 1GB data daily on WiFi and in data usage it was coming under Android OS usage. I uninstalled it, everything went back to normal.
So try to look for such apps which eat up your data in background, it may not be an error of android OS as such.
Hope this helps, Press THANKS if it did help you
Enjoy