I bought my note outright from best buy and noticed has doodles and pics of customers and employees.
I didn't know.i was paying fall price for what could possibly be a display model.
What should i do? Can I get a discount?
Sent from my SAMSUNG-SGH-I717 using XDA
Take it back and get a new one. They either sold you a floor model or one that has been opened by the guys in back. Of course once you're out the door they could say it was you that did all those things...are there any photos of people in the BB stock room or anything that are obvious? Or demand a discount since you got a used item. I would be furious if I paid full price for something that other people had been pawing at for who knows how long.
Also, after this is resolved, if you're still using the same device, hard-reset it and start fresh. Who knows what free apps and malware may be installed on it. Obviously don't do that first or you'll destroy the evidence that the phone was used.
I looked at the photo details and they're from February. I didn't buy the phone until march 10.
Only thing keeping me from taking it back is i dinto want to simply unlock it again.
Sent from my SAMSUNG-SGH-I717 using XDA
And yes, two pics of best buy employees.
Sent from my SAMSUNG-SGH-I717 using XDA
I'm sure they'll exchange it for you, but if you don't want to unlock it, you could (depending on how much of a negotiator you are) go back and see if they'll knock a few bucks back to you... Clearly the phone was either a demo or used in some way, even if briefly. Keep the photos on there if you want to prove it was as you say.
rj88 said:
And yes, two pics of best buy employees.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
And they sold it to you as "new?"
I would complain.
I would complain HARD. Directly to the highest management you can find when you get there. That's absolutely outrageous.
Those looser employees should get fired, it is against policy to open a package and use it.
It's happened before.
http://www.androidcentral.com/best-...s-already-opened-epic-4g-touch-gives-him-bird
I would complain as well as report it to as many news agencies as you can find, along with the pictures.
Gotta love Best Buy lol. If you work there sorry, nothing against you. But my local BB workers are a bunch of clowns. Rip em a new one lol
Sent from my SAMSUNG-SGH-I717 using XDA
Went up there and complained. They offered me a new one. I told them I'll think about it and walked out.
I don't want to unlock another one again.
Sent from my SAMSUNG-SGH-I717 using XDA
rj88 said:
Went up there and complained. They offered me a new one. I told them I'll think about it and walked out.
I don't want to unlock another one again.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
Your crazy and lazy. If it were me I would return it get my money back and take my business elsewhere.
rj88 said:
Went up there and complained. They offered me a new one. I told them I'll think about it and walked out.
I don't want to unlock another one again.
Sent from my SAMSUNG-SGH-I717 using XDA
Click to expand...
Click to collapse
That's kind of sad, to be honest. That was not the smart move at all.
Related
Alright fellas, since I have already got 12 of the TP's I will give you all a giant tip. There is one store that has at least 3 in every store I've been too. The price is higher but the do price match and come with a carrying case which best buy TP's don't. Head to your local Aaron's Sales and Lease. Do not tip them off that you want to buy all their stock if you call to check on quantity otherwise they will just say they have one. Aaron's typically will lease these out at $50.00 per month for a year and they like to make money just as much as the next Joe. I personally made the mistake at the first store but learned my lesson after this.
Please do not ruin this for everyone by calling every Aaron's store and telling them you will buy "their stock" and tell them the price drop over the phone as they are oblivious to it at this point. Once the employee learns of the drop in price they will magically end up reserved when in reality they will buy them and sell them. I want to see my awesome devs here on the Evo 3d forums get them before others, hence the post in these forums and not the HP Touchpad forums.
Good luck, and once again call and ask if they have "1" in stock. Drive, walk, fly, and or skip to the store, but do not ask total stock until you are in the store and ask them to price match Best Buy or you will fail (i experienced this in the first store).
My local Aaron's only had 1 in stock and it was used and heading back to a "shop" to get it fixed.
Almost.
Called and they had some coming in but retailed at $899. I assume they price match? Because that is ridiculous. Went ahead and put my name down and figured it is worth a shot at this point.
Unless you are in a small town there should be plenty of stores. I just realized also stores similar to aarons like rent a center may carry them also. It's worth a look.
Sent from my PG86100 using XDA App
srb7215 said:
Called and they had some coming in but retailed at $899. I assume they price match? Because that is ridiculous. Went ahead and put my name down and figured it is worth a shot at this point.
Click to expand...
Click to collapse
Yes they price match. I had them go to best buy website to get the match they needed.
Sent from my PG86100 using XDA App
This worked.. Just bought 3 of them... Many thanks coming as soon as I get to my PC...
Sent from my Bad Ass BadSeed custom 3vo
Please hit the thanks button if I've helped in any way..
tobiasunruh said:
This worked.. Just bought 3 of them... Many thanks coming as soon as I get to my PC...
Sent from my Bad Ass BadSeed custom 3vo
Please hit the thanks button if I've helped in any way..
Click to expand...
Click to collapse
Glad to be of service
Sent from my PG86100 using XDA App
Sorry this is a dumb question, I called my local Aarons and they have some, so I'm going to head up there when I get a chance to get away from my desk, but I'm confused at how this place works. They charge you monthly if you wanna rent-to-own, but can you buy them flat-out too and they'll price match? So I should be able to bring in a print-out from best buy or hp.com and I'll be able to walk out with one at $149 or $99?
I just called and placed one on hold for tomorrow. Aarons is a rent to own store, correct? They will just let you buy one outright for 99.99? Will they price match even if best buy is out of stock? I always thought they would have to at least be available for the competitor to price match.
Sent from my PG86100 using XDA Premium App
Tyie101 said:
Glad to be of service
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
My local aaron's are all out...but thanks for the tip/attempt...you selling any of yours? If so pm me
Just a warning for you guys. I called three Aaron's around my city (phx, az) and it seems that they have become wise to this price drop and are now bundling them with computers. If your local Aaron's is selling them separate then jump on it!
None in Ga
Sent from my PG86100 using XDA App
normmcgarry said:
Sorry this is a dumb question, I called my local Aarons and they have some, so I'm going to head up there when I get a chance to get away from my desk, but I'm confused at how this place works. They charge you monthly if you wanna rent-to-own, but can you buy them flat-out too and they'll price match? So I should be able to bring in a print-out from best buy or hp.com and I'll be able to walk out with one at $149 or $99?
Click to expand...
Click to collapse
Yes to all the above.
Sent from my PG86100 using XDA App
Vinchenzop said:
My local aaron's are all out...but thanks for the tip/attempt...you selling any of yours? If so pm me
Click to expand...
Click to collapse
Vin... You are.killing me. I have 2 left and have been unloading them for 225-250 a piece. I do however run viper mod and use a lot of themes from you created soooo I would consider a price drop for ya just pm me with a price plz.
Sent from my PG86100 using XDA App
I found some stores by me that have stock. Some of them are in more "rural" areas and lemme tell you, those people are a fack ton nicer and polite that the dikheads in blue at worstbuy. Very helpful. They def have no idea whats gong on with the fire sale. They said they were out but unloading a truck as we speak and 6 are on it. They are even holding some for me! Hopefully it goes through. The toughest part is going to be price matching. Here are links to online retailers sites if anyone is interested..... (I'm not trying to sell or solicit anything with these links MODS, just posting them as leverage for fellow XDA'ers to use in price matching, no banwagon plox)
http://www.bestbuy.com/site/HP+-+To...284065&skuId=2842056&st=hp touchpad&cp=1&lp=2
http://www.shopping.hp.com/webapp/s...r11614_us/en/HHO_r329/Affiliate/FY11/TouchPad
http://www.bjs.com/hp-touchpad-97-w...b-storage---black.product.195534?sc_cid=affil
Good luck!
Looks like I have a very slim shot the guy from Aaron's says he is getting one in tomorrow. Took my name said he would call then it shows up. He said they would price match. Sounds too good to be true.
zone23 said:
Looks like I have a very slim shot the guy from Aaron's says he is getting one in tomorrow. Took my name said he would call then it shows up. He said they would price match. Sounds too good to be true.
Click to expand...
Click to collapse
Just tried the same thing with one...the rep said "they are on hold at the servicing center right now"
Ps: Ty, I pmed you
I am heading to my local aarons in a little while. I will report back with results. They have six in stock. They are holding one for me. I didn't mention anything about price or matching price on phone as I thought that would mess it up.
Sent from my PG86100 using XDA Premium App
smark72 said:
I am heading to my local aarons in a little while. I will report back with results. They have six in stock. They are holding one for me. I didn't mention anything about price or matching price on phone as I thought that would mess it up.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
I had asked the nice lady about price matching and she said no problem. She seems so nice in fact that i may just unravel my whole plan to her that i want to come there any buy each and every thouchpad that she has in stock for only $99 each....
e_town said:
I had asked the nice lady about price matching and she said no problem. She seems so nice in fact that i may just unravel my whole plan to her that i want to come there any buy each and every thouchpad that she has in stock for only $99 each....
Click to expand...
Click to collapse
I think you got lucky with the employee you spoke with. When I called the woman I spoke to was trying to get all my info over the phone to start a contract on the touchpad. She seemed kind of aggressive. I hope she doesn't give me a hard time. I just want to purchase one, not all.
Sent from my PG86100 using XDA Premium App
Any HELP WOULD be greatly appreciate!!!!
4 days ago me and my wife bought notes. I recently discovered today that some spots on my phone do not work with the s pen. So i decided i need to take it back and exchange for a new one. But right before taking the phone back my phone was dropped and received hardly noticeable dents/scratches on the phones side on the metal. You have to be shown most likely before you even realize it has dents/scratches.
Will i still be able to return it or hope they just dont notice it?
Thanks for your feedback!!
Sent from my SAMSUNG-SGH-I717 using xda premium
Was the purchase made at a corporate or dealer store, or ordered online? It'll be inspected at a corporate store, probably not inspected at a dealer store, and if it was an online purchase, the warranty department will try to get you to put a hold on a credit card till yours is shipped back because they seem to try hard as hell to not do their job. At all. You might be able to appeal to the manager of that store to let you swap it. Can you post pics of the "damage"?
Thanx for the quick response and to answer ur question. Yes it was at corporate store. But i don't want to return it just want to exchange it.
Sent from my SAMSUNG-SGH-I717 using xda premium
Can't post picture right now cuz I have nothing to take it With at the moment
Sent from my SAMSUNG-SGH-I717 using xda premium
Yeah, I got that much. It shouldn't be a problem if the damage isn't too noticeable, but it's iffy. There's a certain amount of discretion given to managers so you may luck out. Please post pics when you can...I'll try my best to give you an honest evaluation of your chances.
Actually hold on a sec ill get some
EDIT..... NEVER MIND CENT TILL TOM
Sent from my SAMSUNG-SGH-I717 using xda premium
Safest way to do this is.......exchange for different color.dont tell them about defect it had.then they will blame on u. because u droped it.
Let's wait for the pics before we make any call like that. I say that as a current AT&T RSC and former third-party sales rep.
best bet is do the return over the phone if possible. call them and they will send you a device, on reciept of the new phone you will mail the defective one back. i have had the same problem as you with dropping a phone right before exchanging it and it worked out ok. good luck!
powdered_donuts said:
best bet is do the return over the phone if possible. call them and they will send you a device, on reciept of the new phone you will mail the defective one back. i have had the same problem as you with dropping a phone right before exchanging it and it worked out ok. good luck!
Click to expand...
Click to collapse
Not exactly the best way. If the damage is too extensive, or a grumpy person inspects the phone when they receive it, his account will be charge for the full price of a phone, and there's not much you can do about it without a lot of hassle.
The best thing for him to do is post pics on here of the damage, because we have many AT&T employees on here who could probably make a fair assessment of the damage based on AT&T's stipulations, as I'm sure they've had to deal with returns like this before.
That being said, to the OP: you should be fine unless the case is deformed or there is a huge scratch through the paint. I once returned my old Captivate due to a faulty external speaker, and i had scraped the paint off of the front speaker grill so it was silver, and I had a gouge on one of the corners that was still noticeable but I had smoothed out with a little very fine grained sandpaper followed by steel wool. Sanding it out will probably not work for you on the chrome-ish border of the Note however.
Here is the pic
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Here is a pic
Sent from my SAMSUNG-SGH-I717 using xda premium
TheMrRoxtar said:
Here is a pic
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Could you maybe get one without a light reflection directly on the damage? It's a little hard to tell how bad that is. Your best bet either way is probably to go into an AT&T store, and see what they think about getting it replaced. If you have a device service center in your area, they can do an exchange on the spot for some devices, depending if they have it in stock.
The Note's too new. DSCs won't have any in stock and the only reasonable alternative is to exchange it in store.
As was said, if you can get a few more pics that don't focus directly on the damage, it might give us a better idea of what we're looking at.
This same thing happened to my phone and I never even dropped it. Right in the same exact corner. I pull it out of my pocket one day and bam the silver paint is gone.
Will i got it resolved!!!! THANKS FOR ALL THE THOUGHT OUT ANSWERS AND HELP.
took it in and was straight forward with them. Went in a corporate store down the street and was able to get an exchange done immediately.
Sent from my SAMSUNG-SGH-I717 using xda premium
I'm very happy that it all worked out for you.
lJesseCusterl said:
I'm very happy that it all worked out for you.
Click to expand...
Click to collapse
Thank you!
Sent from my SAMSUNG-SGH-I717 using xda premium
TheMrRoxtar said:
Will i got it resolved!!!! THANKS FOR ALL THE THOUGHT OUT ANSWERS AND HELP.
took it in and was straight forward with them. Went in a corporate store down the street and was able to get an exchange done immediately.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Awesome! Honesty pays off. Glad that they were willing to work with you.
LOL the internet allows people to worry too much...
... and AT&T puts the thing on sale for $9.99. Think I can get an $80 refund?
If not, I'll just return it and get a new one since I'm within my 30 day window Not to mention, there is 1 dead pixel I could technically complain about but would let slide if I can get a refund.
Your within your warranty period, take it back for price adjustment. If they *****, return for full refund, drive 4 blocks up the road and buy a brand new one for $9.99.
Damn get a sack!
Sent from my SAMSUNG-SGH-I777 using xda premium
Stevenrogers_420 said:
Your within your warranty period, take it back for price adjustment. If they *****, return for full refund, drive 4 blocks up the road and buy a brand new one for $9.99.
Damn get a sack!
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Check his swag.
Stevenrogers_420 said:
Your within your warranty period, take it back for price adjustment. If they *****, return for full refund, drive 4 blocks up the road and buy a brand new one for $9.99.
Damn get a sack!
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Lol, you act as if I don't have a pair. I just found that it was going for $9.99 and the store kind of isn't open at almost midnight . I planned on calling them in the morning but wanted to see what others had to say.
asshopo said:
Lol, you act as if I don't have a pair. I just found that it was going for $9.99 and the store kind of isn't open at almost midnight . I planned on calling them in the morning but wanted to see what others had to say.
Click to expand...
Click to collapse
Ok maybe think for yourself, make a choice, and stop waiting for somebody to stop by and see if your ass needs wiped...
Sent from my SAMSUNG-SGH-I777 using xda premium
Stevenrogers_420 said:
Ok maybe think for yourself, make a choice, and stop waiting for somebody to stop by and see if your ass needs wiped...
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Cool, thanks for being a ****.
asshopo said:
... and AT&T puts the thing on sale for $9.99. Think I can get an $80 refund?
If not, I'll just return it and get a new one since I'm within my 30 day window Not to mention, there is 1 dead pixel I could technically complain about but would let slide if I can get a refund.
Click to expand...
Click to collapse
Uh, then do it? If you have a dead pixel, Id take it back regardless, exchange it for a new one at the new price and be a double win. Why is this a hard choice, it seems pretty easy to me?
Hi, I'm Steve.
Nice to meet you.
Sent from my SAMSUNG-SGH-I777 using xda premium
Stevenrogers_420 said:
Hi, I'm Steve.
Nice to meet you.
Sent from my SAMSUNG-SGH-I777 using xda premium
Click to expand...
Click to collapse
Dont be a ****, lol.
I gotta be me...
Sent from my SAMSUNG-SGH-I777 using xda premium
LMFAO
reading that was almost as funny as the link I clicked on in xda expecting a kernel little did i read some kid was begging for an update....
It forced me to google how to hang myself....
Google tends to have a lot load of ways...
top of the list was some 15 yr old emo... scared he would F%$# up and wind up mental and eating through a straw....
Oh yea, btw, yea I'd take it back.
I had a rep get me worked up over this phone (came from axtrix2) just for him to tell me to wait till thursday... ummm F&%$ that...
asshopo said:
... and AT&T puts the thing on sale for $9.99. Think I can get an $80 refund?
If not, I'll just return it and get a new one since I'm within my 30 day window Not to mention, there is 1 dead pixel I could technically complain about but would let slide if I can get a refund.
Click to expand...
Click to collapse
I got my new phone early last week, saw it on sale this week, called Customer Service and they gave me a $90 credit on my account. I'm sure they'll do the same for you.
If so where?
Sent from my MB855 using xda app-developers app
since you created this thread, might as well name what all you are selling and price. Someone might PM you.
that being said, you'll get more offers on CL/ebay.
after MotoFAIL, I doubt there will be anyone interested in buying a photon on this site unless you are selling it for a song.
findthedr said:
since you created this thread, might as well name what all you are selling and price. Someone might PM you.
that being said, you'll get more offers on CL/ebay.
after MotoFAIL, I doubt there will be anyone interested in buying a photon on this site unless you are selling it for a song.
Click to expand...
Click to collapse
Lol you have a point .. I was hoping to get at least 150 but since the news I doubt this phone is worth anything more than 100 .
Sent from my MB855 using xda app-developers app
If I had the cash I'd pick it up for $100, I'm in a weird spot with my contract, I'm on an "independent third-party" contract from when I worked at a radioshack. Basically we had a sprint representative handle our contract, I know I don't have insurance on my phone, and given what has happened with this it sure would be handy to have a backup phone I can activate immediately, without having to worry that they'll bump my rate plan up, since I no longer work at radioshack.
But alas, and alack, I don't have the dough for it right now.
Bock Abrams said:
If I had the cash I'd pick it up for $100, I'm in a weird spot with my contract, I'm on an "independent third-party" contract from when I worked at a radioshack. Basically we had a sprint representative handle our contract, I know I don't have insurance on my phone, and given what has happened with this it sure would be handy to have a backup phone I can activate immediately, without having to worry that they'll bump my rate plan up, since I no longer work at radioshack.
But alas, and alack, I don't have the dough for it right now.
Click to expand...
Click to collapse
We are both in tough spots man lol I can't even think about a new phone until I sell this one
Sent from my MB855 using xda app-developers app
You can try out Swappa. They're a good site for selling android phones. Even with the news that the Photon won't get ICS, it's still a great phone and you shouldn't have a problem selling it. Especially if you haven't updated it to 2.3.5.
stonesaber said:
You can try out Swappa. They're a good site for selling android phones. Even with the news that the Photon won't get ICS, it's still a great phone and you shouldn't have a problem selling it. Especially if you haven't updated it to 2.3.5.
Click to expand...
Click to collapse
never knew about this site thanks man!
Hey guys, so i am probably the first to crack this screen ..fell out of my pocket getting out my car....nearly cried...screen unresponsive except a 1x1 inch area... I think phone works okay otherwise from what i can seee
No insurance obviously why im posting... Does anyome have any experience sending back to lg to get it repaired? I got a quote from a place in chinatown ny for 200... And lg wont quote me until i send it in...was wondering what others have done or recomendations.... I have an upgrade on my plan i can steal so i can also sell the phone ebay...but not suring how well that would go.....
What ya'll think?
Dunno, what version is it? Maybe you can make a dev very happy with it, if you give up on it.
Selling it for parts might only work later in its life cycle
Sent from my LG-F320L using XDA Premium 4 mobile app
ashineh said:
Hey guys, so i am probably the first to crack this screen ..fell out of my pocket getting out my car....nearly cried...screen unresponsive except a 1x1 inch area... I think phone works okay otherwise from what i can seee
No insurance obviously why im posting... Does anyome have any experience sending back to lg to get it repaired? I got a quote from a place in chinatown ny for 200... And lg wont quote me until i send it in...was wondering what others have done or recomendations.... I have an upgrade on my plan i can steal so i can also sell the phone ebay...but not suring how well that would go.....
What ya'll think?
Click to expand...
Click to collapse
No case or insurance?
Sent from my Nexus 7 using Tapatalk 2
If you got some spare time and nifty fingers you could wait for replacement screens to be sold. Or maybe use it as a htpc or something.
I have insurance with T-Mobile because I just joined them and their Jump program includes it but when I was with Sprint my ex broke her S3 and we had no insurance, I just called them up and asked for it on the phone and they added it and then I waited a few days and put in my claim and got a new phone after paying deductible. So give it a shot and call and ask to add insurance, maybe you'll get lucky.
List it on eBay you will be shocked as to what you will get for it.
Sent from my HTC One using xda app-developers app
Nah. Some guys girl broke hers like 2 days ago. Threads around here somewhere.
LG G2
Add the insurance if you don't have it. You have 30 days to do it and the phone hasn't even been out that long so you can definitely add it. Wait a couple days and make a claim. It'll cost you $199 on most carriers, maybe all of them, but it's a hell of a lot cheaper than buying a new one. And if you want to keep the old one for some reason or donate it to a dev somewhere as suggested earlier then report it as lost or stolen. You won't be able to use it on any carriers but for development or WiFi functions you could still use it up to you.
Sent from my LG-D800 using XDA Premium 4 mobile app
my octopus box will make short work of the imei lol
It might be difficult to replaced the screen yourself. I remember reading somewhere that LG fused the LCD screen and glass together to make the display clearer.
Sent from my VS980 4G using xda app-developers app
That sucks I broke mine yesterday but had insurance. $100 still hurt gonna try using it as a htpc. Insurance sent me a brand new one not a refurb
Sent from my LG G2 using xda app-developers app
Verizon offers 30 days to add insurance to devices
Sent from my VS980 4G using XDA Premium 4 mobile app
thanks for all the replies, i actually tried adding the insurance but made the extremely dumb move in filing the claim the same day cause i was really anxious about it and had to switch to my old gnex cause i needed a phone...
LG quoted me for replacement anywhere from 100-180 not including shipping it to them...but i have 2 extra upgrades available so i think im gonna try to sell it on ebay and use that money to buy the replacement....
if all fails i would be happy to give it to dev team, better than a paper weight here..
gonna def get a case and screen protector for next phone....
squish72 said:
That sucks I broke mine yesterday but had insurance. $100 still hurt gonna try using it as a htpc. Insurance sent me a brand new one not a refurb
Sent from my LG G2 using xda app-developers app
Click to expand...
Click to collapse
whos your provider?
im with tmo. im still waiting on assurant to get one for me. they are waiting on inventory
ashineh said:
thanks for all the replies, i actually tried adding the insurance but made the extremely dumb move in filing the claim the same day cause i was really anxious about it and had to switch to my old gnex cause i needed a phone...
LG quoted me for replacement anywhere from 100-180 not including shipping it to them...but i have 2 extra upgrades available so i think im gonna try to sell it on ebay and use that money to buy the replacement....
if all fails i would be happy to give it to dev team, better than a paper weight here..
gonna def get a case and screen protector for next phone....
Click to expand...
Click to collapse
I have a dev who would probably be interested. Keep it in mind, thanks!
http://forum.xda-developers.com/showthread.php?t=2448934
Sent from my LG-D800 using xda premium
I found this http://www.aliexpress.com/item/For-...zer-Assembly-Replacement-Part/1278291568.html