Support Your device does not support software upgrading via Kies - Galaxy S II Q&A, Help & Troubleshooting

Hi all I was wondering if I could get some help, I have installed Kies and tried to search for a update but I get the above error, I am in the UK and my phone is on the 3 network, when I first had the phone I updated to a custom ROM but then I changed back to what I thought was the default ROM which would allow me to use Kies but I get this error, can anyone help please as I want to sort this ASAP so I can update to the official ICS

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Moving to Q&A

Once more .
Phone codes no longer match >> Kies cannot find firmware for mismatched codes .
use checkfus to download the firmware .
jje

Hello,
I upgraded my galaxy S2 to the SFR (France) ICS firmware I9100SFRLP7 by using CheckFusDownloader. It works but unfortunately my mobile is still not recognized by Kies. The message "your device does not support software upgrading via kies" is displayed on the screen.
Phone Info:
PDA: I9100BULPC
PHONE: I9100BULP6
CSC: I9100SFRLP7
Any idea ?
Thanks for your help.

@ red_Stafford.
You can update to official ics even without kies . Download the official rom and flash via Odin. It would save you time
#*posted on the move *#

bala_gamer said:
@ red_Stafford.
You can update to official ics even without kies . Download the official rom and flash via Odin. It would save you time
#*posted on the move *#
Click to expand...
Click to collapse
It's what I did, indeed. But i would like to understand why it doesn't work.

is ur pcode samnme,,,,an wat error u get wen connected????

fredsc said:
It's what I did, indeed. But i would like to understand why it doesn't work.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=23847577&postcount=3
jje

rocky23 said:
is ur pcode samnme,,,,an wat error u get wen connected????
Click to expand...
Click to collapse
What do you mean by pcode ? How to get it ?
The error : "your device does not support software upgrading via kies. Current firmware version I9100BULPC/I9100SFRLP7/I9100BULP6/I9100BULPC (KOR)"
---------- Post added at 03:52 PM ---------- Previous post was at 03:49 PM ----------
JJEgan said:
http://forum.xda-developers.com/showpost.php?p=23847577&postcount=3
jje
Click to expand...
Click to collapse
Thanks for the link but I've used CheckFusDownloader to get the firmware. But still not recognized.

English translation from the guy that cannot write according to the forum rules and must be year one at skool .
Your Product Code is under the battery .
Its worth repeating methods of updating .
One official via Kies when an update is available only .Providing your phone presents the correct hidswver codes to match a firmware on the Kies server .
Two join XDA Developers forum and download stock firmware as soon as its released .
As oft repeated mix and match may not work and its rather pointless choose your path for up grades and stick with that method .Probably more time wasted trying to go back to Kies from stock than any other .
jje

Ok so I don't know where else to ask I need help, for some reason after I updated to the latest ICS, I can no longer tether my phone to my computer via usb, Bluetooth, or wifi as a hotspot. I have tried different computers and devices that use wifi and Bluetooth nothing works. So I thought maybe if I reverted back to the original firmware I could get it to work. That is the where I come to a new problem Kies no longer supports software upgrading to my phone after I used Odin to update to ICS.
PDA : I9100XWLP7
PHONE : : I9100XXLPS
CSC : I9100XEULP5
GT-I9100

Allcars said:
Ok so I don't know where else to ask I need help, for some reason after I updated to the latest ICS, I can no longer tether my phone to my computer via usb, Bluetooth, or wifi as a hotspot. I have tried different computers and devices that use wifi and Bluetooth nothing works. So I thought maybe if I reverted back to the original firmware I could get it to work. That is the where I come to a new problem Kies no longer supports software upgrading to my phone after I used Odin to update to ICS.
PDA : I9100XWLP7
PHONE : : I9100XXLPS
CSC : I9100XEULP5
GT-I9100
Click to expand...
Click to collapse
Have you updated your phone with official ICS firmware through ODIN? Have you checked the drivers are properly installed? I updated my phone having Saudi Arabia gingerbread firmware with ICS India firmware recently..... after seeing your post I checked the USB tethering, it is working fine......below 2 drivers were installed when I started tethering:
1. Samsung Mobile USB composite device
2. Samsung Mobile USB Remote NDIS Network Device
Also, I had same problem with KIES not recognizing my phone, but it was resolved itself after I did a wipe data/factory reset and wipe cache (you need to take backup of your data before you do this, as it will wipe all user data like contacts, messages, applications, photo, video etc).
Please check

Thank you for responding, after I posted I kept searching the internet and found a ICS update from last month for my phone, I wiped my phone and gave it an install and so far it seems to be working, this was the 2nd ICS build I found tonight. I am happy it works.
Poland
Device: Samsung Galaxy S II GT- I9100 unbranded, unlock, simfree
Product Code: XEO
Latest firmware: I9100XXLPW/I9100OXALPW/I9100XXLPW/I9100XXLPW
PDA: I9100XXLPW | CSC: I9100OXALPW | Phone: I9100XXLPW
Version: Android 4.0.3 Ice Cream Sandwich
Build: 5/2/2012 7:27:25 PM
Stock ROM: GT-I9100_ICS_4.0.3_I9100XXLPW_I9100OXALPW_I9100XXLPW

ICS is flowing down through Kies right now to my Skyrocket. The error that the device didn't support upgrading is nothing at all. Just make sure you're on stock.
Woo Hoo!!!!

Your Device's current firmware version is not supported to update FW via KIES..
Hi.. I'm using a galaxy S2 I9100..
My current FW version as shown while connecting to PC via KIES:
PDA: LPT
PHONE: LQ6
CSC: LPA(XEH)
But while checking directly on phone using the code *#1234# everything is appearing as same except the CSC.. Using this code in the phone, my phone is showing the CSC as I9100 XEU LPA.. Means my phone's CSC are not coming same on both.. So, is it the reason that my phone's current FW is not supported to update FW via kies??
If it's so.. Then, how to resolve this problem??

Related

"This version of the device cannot be updated"

Hi All
I rooted my handset but then decided there isnt much out there at the moment for me in terms of custom ROMS so i restored a stock rom. I am now seeing a message "This version of the device cannot be updated" in Kies. Has anyone any idea how to fix this? Im running the latest Kies
Thanks
Kies updates product /firmware codes that match whats on the server . Requires your phone provider to have uploaded newer firmware than you have .
If you put a Samsung rom on the phone = no matching product/firmware codes .
Your Kies upgrade path is now closed ..
jje
JJEgan said:
Kies updates product /firmware codes that match whats on the server . Requires your phone provider to have uploaded newer firmware than you have .
If you put a Samsung rom on the phone = no matching product/firmware codes .
Your Kies upgrade path is now closed ..
jje
Click to expand...
Click to collapse
How so? this is now the third time I've seen you post this. Surely this only applies if you have flashed a custom rom. not stock.I flashed mine to KE1 via odin, but updated to KE2 through Kies. So what am I missing? Are you talking about the 'missing DLL' error? I did have that on my desktop, but kies worked fine on my laptop.
What is the easiest way to get back on track with Kies? Would flashing an older official firmware work?
lindsaydr said:
What is the easiest way to get back on track with Kies? Would flashing an older official firmware work?
Click to expand...
Click to collapse
you need to follow the debrand guide
http://forum.xda-developers.com/showthread.php?t=1075278
basically you need to set the CSC to XEU in order to update via KIES
stoney73 said:
How so? this is now the third time I've seen you post this. Surely this only applies if you have flashed a custom rom. not stock.I flashed mine to KE1 via odin, but updated to KE2 through Kies. So what am I missing? Are you talking about the 'missing DLL' error? I did have that on my desktop, but kies worked fine on my laptop.
Click to expand...
Click to collapse
Third time more like three hundred .
Kies updates branded firmware via product codes hardware id and firmware id .
Hundreds if not tens of thousand who have installed Samsung so called stock firmware through Odin have received the no upgrade message from Kies .
Thats why Spoof FW was invented otherwise no need for it .
Its also why Kies has never given me an upgrade path since flashing stock rom via Odin .
Now i know one or two on SGS have managed to upgrade after stock rom but most are reporting no upgrade ( well you anyway ) .
Personally if some one is going to do something that may affect their warranty or change the update path or whatever i would rather tell them than not .
Stock rom Ke2 and i will test yet again via Kies when KE3 is out .
SGS2 bought sold SGS 1 running stock firmware No repeat no upgrade path through Kies until flashed original O2 rom and thats like two weeks ago .
jje
Only Updated via Kies
Hi,
Only had my phone a week and have not done anything custom with it, it has updated twice through Kies in 1 week per request from Kies itself, today I go into Kies and it also says :
"This Version of the Device cannot be Updated"
Current Firmware Version DA:KE2/PHONE:KDJ/CSC:KD1(XEU)
Why has Kies had no problem two times in the last week and is now saying this, has something gone wrong in the phone ?
Yesteray it just said the Latest Firmware was Installed ?
JudgeyK said:
Hi,
"This Version of the Device cannot be Updated"
Current Firmware Version DA:KE2/PHONE:KDJ/CSC:KD1(XEU)
It cannot be updated to a firmware that does not yet exist .
You have latest firmware therefore it cannot be upgraded .
jje
Click to expand...
Click to collapse
I get this message to now on KE2 (O2 firmware) before I upgraded the message used to always Current and Latest firmware. I def think its a Kies problem.
Cheers Guy's
Was just yesterday it said ;
Latest Firmware Version DA:KE2/PHONE:KDJ/CSC:KD1(XEU)
Current Firmware Version DA:KE2/PHONE:KDJ/CSC:KD1(XEU)
and today the Latest Firmware Version is replaced with that error message, so assumed that there must be another update out but now the phone will not update it ?
JudgeyK said:
Cheers Guy's
Was just yesterday it said ;
Latest Firmware Version DA:KE2/PHONE:KDJ/CSC:KD1(XEU)
Current Firmware Version DA:KE2/PHONE:KDJ/CSC:KD1(XEU)
and today the Latest Firmware Version is replaced with that error message, so assumed that there must be another update out but now the phone will not update it ?
Click to expand...
Click to collapse
It's giving that message because the firmware (KE2) has been removed. Your phone has a version of FW higher than Kies knows about hence it tells you it cannot be updated, wouldn't make sense otherwise. Once Samsung release a new FW I expect it to return to normal.
shawsky said:
It's giving that message because the firmware (KE2) has been removed. Your phone has a version of FW higher than Kies knows about hence it tells you it cannot be updated, wouldn't make sense otherwise. Once Samsung release a new FW I expect it to return to normal.
Click to expand...
Click to collapse
I agree; there's report that KE3 is coming soon.
hazart said:
I agree; there's report that KE3 is coming soon.
Click to expand...
Click to collapse
Just downgraded to I9100XWKE1_I9100XXKDJ_I9100XEUKD1 using ODIN and Kies now says this is the "current version". Looks like this is the way back to kies updates if anyone wants this.
All sorted again, today KIES is reporting ;
PDA:KE7: PHONE:KE4: CSC:KD1 (XEU)
a big jump from ;
PDA:KE2: PHONE:KDJ: CSC:KD1 (XEU)
This version of device canot be updated
Current firmware version : PDA:KD9 / PHONE:KD9 / CSC:KD9 (XEO)
:/ I bought phone before 2 days wtf is that ?
I have the same no update possible - its stock untouched.
My details are: PDA:KE1 / PHONE:KD5 / CSC:KD3 (DRE)
May be its because they pulled all updates until the new one is out (hope so)?
Hello guys
PauloJ5 can you send me your KE1/KD5/kd3 firmware?? pls
That's a problem™ of Kies. Change the Product Code to a valid one (see your box for that) from all X in Registry Editor. It worked for me.
Regards.
Sent from GT-I9100
scottishlad80 said:
I get this message to now on KE2 (O2 firmware) before I upgraded the message used to always Current and Latest firmware. I def think its a Kies problem.
Click to expand...
Click to collapse
Same here. I got my S II from O2 germany, i think it not branded(no sigh of brand from o2, but o2 always sell mobiles with branding). i got KE2 out of the box i used kies once and it told me that i have the latest firmware.
now it shows : this version of firmware cannot be upgraded.
PS: my phone is untouchted(never flashed never rooted)
dudi1986 said:
Same here. I got my S II from O2 germany, i think it not branded(no sigh of brand from o2, but o2 always sell mobiles with branding). i got KE2 out of the box i used kies once and it told me that i have the latest firmware.
now it shows : this version of firmware cannot be upgraded.
PS: my phone is untouchted(never flashed never rooted)
Click to expand...
Click to collapse
KE2 is O2 UK latest firmware .
Kies updates when the network has passed an update and loaded it to Kies .
Thats an if and when not a must because its released by Samsung .
If is if they decide they want to when is whenever .
jje

[Q] Updating S2 via Kies "this device cannot be updated"

Hello all,
I have used the following guide to debrand my S2 http://forum.xda-developers.com/showthread.php?t=1064894 (I followed it to the letter including step 8) I assumed this would debrand the phone and allow me to use Kies to update the phone as normal without having to wait for my carrier to release updates. Note: this is the only reason I performed the debranding, I had no intention of ‘rooting’ the phone.
So you can imagine my horror when I connected the phone to Kies and was presented with the message:
“This version of the device cannot be updated”
Have I done something wrong? And is this fixable/reversible? I am now starting to wish I hadn’t been so impatient and tinkered with my new toy instead of leaving it to Vodafone…
If anyone knows how an idiots guide on how to fix this I would be very grateful for your advice. Below is some information off of the phone itself and Kies.
Kies says:
Current firmware version : PDA:KDD / PHONE:KDH / CSC:KD1 (VOD)
But if I press *#272*IMEI# The phone says: Sales code XEU
Note: Kies says VOD and the phone states XEU (is this where the problem lies?)
Also in settings>about phone, the following is displayed:
Android version: 2.3.3
Baseband version: I9100XXKDH
Kernel Version: [email protected]#2
Build number: GINGERBREAD.XWKDD
Vod = Vodafone
XEU = UK
KDD very old firmware
CSC KD1 is VOD Vodafone CSC
Phone details all KDD
Kies never use it as i have never had an update after changing firmware and i have no intention of waiting six months for firmware .
Kies just does not like some changes made but works with others .
You can always put a Voda firmware on from provider roms thread .
or flash stock rom from stock rom thread .
jje
Thanks for your reply JJE, i thought i had flashed a stock rom? what have i flashed?
I would prefer to get the updates working over Kies if possible as if i had bought an unbranded phone. I thought that completing step 8 of the guide would change the CSC to a generic one, what is the reason for Kies seeing 'VOD'?
Thanks for sparing some of your time!
---------- Post added at 07:39 PM ---------- Previous post was at 07:04 PM ----------
Never mind, i have solved the problem. Incase anyone else has the same issues the solution can be found below.
Update the phone by going to settings>about phone>software update then register for a samsung account. The phone then downloaded the update over the air and installed.
After this when i connect to Kies i get the message "This is the latest Firmware"
What version is the phone now after doing the update?
Sent from my GT-I9100M using Tapatalk
Rare to get OTA updates you are one of the few.
jje
Sent from my GT-I9100 using xda premium
bimmerboii said:
What version is the phone now after doing the update?
Sent from my GT-I9100M using Tapatalk
Click to expand...
Click to collapse
I now have the following version:-
In settings>about phone, the following is displayed:
Android version: 2.3.3
Baseband version: I9100XXKE7
Kernel Version: [email protected]#2
Build number: GINGERBREAD.XWKF3
*#1234# Gives:
PDA : I9100XWKF3
PHONE : I9100XXKE7
CSC : I9100XEUKD1
Kies says:
Current firmware version : PDA:KF3 / PHONE:KE7 CSC:KD1 (XEU)
KF3 firmware about as up todate via official channels as it gets .
jje
I cant update via kies too. When i try ota update, cant connect to the server!
Sent from my GT-I9100 using XDA App
Another way to go is to use SpoofFw if you are rooted. It will spoof another branding and will let you update to that branding using kies. Root and busybox is needed.
Sent from my GT-I9000 using xda premium
When i come home, i will try it.
Sent from my GT-I9100 using XDA App
Kind of related to this thread... I had gotten the same message with stock firmware unrooted with KG2 firmware. Once I rooted it and flashed back the stock firmware, the message changed to "No updates currently available" instead of "This device cannot be updated". Strange.
Samsung understands when you root your phone the ROM or kernel you have put will not be recognized by them and hence the message...However, if you put in the stock firmware back then the updates by Samsung for your firmware version(if any) will be available for you.
gaurav.kabra said:
Samsung understands when you root your phone the ROM or kernel you have put will not be recognized by them and hence the message...However, if you put in the stock firmware back then the updates by Samsung for your firmware version(if any) will be available for you.
Click to expand...
Click to collapse
It's actually backwards. When my device was completely stock, it said "This device cannot be updated". But now that it's rooted, it says "No updates currently available".
I tried everything and still indicate that the phone can be updated!!! this is sooo bored ... have someone idea what to do next? if next exist!
Markoleti said:
I tried everything and still indicate that the phone can be updated!!! this is sooo bored ... have someone idea what to do next? if next exist!
Click to expand...
Click to collapse
lol. huh?....

Upgrading to latest ICS failes

Hello,
Trying to upgrade my Galaxy S II to latest ICS builde that came out today. I got a message on my phone that there is a new version. Tried upgrading through mobile data, WLAN and through KIES, but it wont upgrade. Through mobile and WLAN it fails after downloaded, reboot and installing 5%. With Kies it says that the phone is not supported in this recovery mode, something like that.
I have rooted my phone back in the days but I loaded original firmware back on it.
Model: GT-I9100
Android version: 2.3.5
Baseband version: I9100XXKI4
Kernel version: 2.6.35.7-I9100XWKI8-CL616395 [email protected] #2
Build number: GINGERBREAD.XWKI8
Any sugestions?
Kies says: Your device does not support software upgrading via Kies.
Current firmware version: I9100XWKI8/I9100XXKI2/I9100XXKI4/I9100XWKI8 (ODK)
Just a guess.. But you have to change your CSC back to NEE if that is what it came with
mljjlm said:
Just a guess.. But you have to change your CSC back to NEE if that is what it came with
Click to expand...
Click to collapse
What do you mean about CSC?
larsen82 said:
What do you mean about CSC?
Click to expand...
Click to collapse
It is some software and settings that are different from place to place. The generic one in the nordic countries is called NEE. Kies will only recognize your software and offer an upgrade if all the software-versions represents one in their database.
Sometimes when flashing roms your CSC can change, and then you will have to change it back in order to be able to upgrade using Kies or Softwareupdate
mljjlm said:
It is some software and settings that are different from place to place. The generic one in the nordic countries is called NEE. Kies will only recognize your software and offer an upgrade if all the software-versions represents one in their database.
Sometimes when flashing roms your CSC can change, and then you will have to change it back in order to be able to upgrade using Kies or Softwareupdate
Click to expand...
Click to collapse
And where can I find this CSC for Norway?
If your phone is branded, you will have to get that CSC, if not you will probably have to look for NEE
I have now rooted my phone with following firmware:
GT-I9100_NEE_I9100XWKI8_I9100OXXKI2_I9100XXKI4
It's got NEE, but still getting errors in kies: your device doest not support software upgrading via kies
I think I have found right kernel and firmware for my phone thanx to these sites:
http://forum.xda-developers.com/wiki/Samsung_Galaxy_S_II_Series
http://www.samfirmware.com/
Flashing the firmware (rom) now. Hoping this will help get kies working again as it should be working.
If it doesn't you should manually change your CSC
I gave up upgrading through kies or phone. Rooted my phone and loaded an official rom (4.0.3) on it. Works like a charm
My problem now is restoring apps and data from my Titanum backup.. I have forgotten the Titanum armored passphrase
Hello,
I upgraded my galaxy S2 to the SFR (France) ICS firmware I9100SFRLP7 by using CheckFusDownloader. It works but unfortunately my mobile is still not recognized by Kies. The message "your device does not support software upgrading via kies" is displayed on the screen.
Phone Info:
PDA: I9100BULPC
PHONE: I9100BULP6
CSC: I9100SFRLP7
Any idea ? If the CSC is not correct, what is the correct one and how to change it ?
Thanks for your help.
larsen82 said:
I gave up upgrading through kies or phone. Rooted my phone and loaded an official rom (4.0.3) on it. Works like a charm
My problem now is restoring apps and data from my Titanum backup.. I have forgotten the Titanum armored passphrase
Click to expand...
Click to collapse
Blessing in disguise..... Restores from GB to ICS is not recommended
Sent from my GT-I9100 using Tapatalk 2
fredsc said:
Hello,
I upgraded my galaxy S2 to the SFR (France) ICS firmware I9100SFRLP7 by using CheckFusDownloader. It works but unfortunately my mobile is still not recognized by Kies. The message "your device does not support software upgrading via kies" is displayed on the screen.
Phone Info:
PDA: I9100BULPC
PHONE: I9100BULP6
CSC: I9100SFRLP7
Any idea ? If the CSC is not correct, what is the correct one and how to change it ?
Thanks for your help.
Click to expand...
Click to collapse
reinstall kies to correct region or flash correct region to phone according to kies
Sent from my GT-I9100 using Tapatalk 2

how to get back on the kies updates track

Hi there,
I have a phone bought an unlocked phone from Romania, and I've tried various roms and kernels for 1 year.
Now I want to sell my phone to a friend, but he wants to have the device being able to be updated through kies (he doesn't want custom roms, stock will do for him)
The problem is that I can't get it to be recognized by Kies.
What are the prerequisites to make a firmware to be recognized by Kies as an official stock rom, and after that to be able to update the phone via Kies?
I've tried different firmwares from sammobile, but didn't get neither to be Kies compatible, so please help me.
Thanks in advance!
valentinv said:
Hi there,
I have a phone bought an unlocked phone from Romania, and I've tried various roms and kernels for 1 year.
Now I want to sell my phone to a friend, but he wants to have the device being able to be updated through kies (he doesn't want custom roms, stock will do for him)
The problem is that I can't get it to be recognized by Kies.
What are the prerequisites to make a firmware to be recognized by Kies as an official stock rom, and after that to be able to update the phone via Kies?
I've tried different firmwares from sammobile, but didn't get neither to be Kies compatible, so please help me.
Thanks in advance!
Click to expand...
Click to collapse
first, do u know the firmware u had on ur phone when u bought it. since that would be a very usefull info to proceed
second try downloading a firmware from sammobile pertained to Romania flash the same thro ODIN and see
Unfortunatley not, when I've used the phone for myself, I didn't plan to use Kies ever (useless bloatware) and I've flashed so many kernels and roms that I forgot about
Now I can't get it to be an unlocked international version. I will try right now an Orange firmware from sammobile, but I was wondering...do I need to flash a diffrent CSC or stuff like that? I don't know at what Kies looks to validate a phone being eligible for update or not.
Sun90 said:
first, do u know the firmware u had on ur phone when u bought it. since that would be a very usefull info to proceed
second try downloading a firmware from sammobile pertained to Romania flash the same thro ODIN and see
Click to expand...
Click to collapse
valentinv said:
Unfortunatley not, when I've used the phone for myself, I didn't plan to use Kies ever (useless bloatware) and I've flashed so many kernels and roms that I forgot about
Now I can't get it to be an unlocked international version. I will try right now an Orange firmware from sammobile, but I was wondering...do I need to flash a diffrent CSC or stuff like that? I don't know at what Kies loook to validate a phone being eligible for update or not.
Click to expand...
Click to collapse
its the CSC which makes the diff, when KIES tries to recognise the phone
so after flashing any stock rom u can always change the CSC pertained to ur region, so that u will not have issues with KIES
I've flashed an Orange Romania firmware and the *#1234# command returns this:
PDA: I9100BVLPB
PHONE: I91000BVLPB
CSC: unknown
How can I get the correct CSC for Orange Romania? I've understand that its code is named ORO.
Help on this is really appreciated
Sun90 said:
its the CSC which makes the diff, when KIES tries to recognise the phone
so after flashing any stock rom u can always change the CSC pertained to ur region, so that u will not have issues with KIES
Click to expand...
Click to collapse
After reading and trying diffrent firmwares flashed with Odin, I've found that all the files that I've needed pda, kernel, csc were inside the damn filme I've downloaded from sammobile Luckly I also had a linux virtual machine to cread some separate flashable odin packages for each component, pda, kernel and csc. I've learned this from this thread: http://forum.xda-developers.com/showthread.php?t=1082288
Hope this info helps others in my previous situation
Now the phone is recognized by Kies and just updated to the latest firmware available for ORA (although a few reboots and wipe were needed before Kies actually recognized this device)
valentinv said:
I've flashed an Orange Romania firmware and the *#1234# command returns this:
PDA: I9100BVLPB
PHONE: I91000BVLPB
CSC: unknown
How can I get the correct CSC for Orange Romania? I've understand that its code is named ORO.
Help on this is really appreciated
Click to expand...
Click to collapse
The reason why kies is not recognising your device is because the CSC code is unknown.
Use this app to change the CSC code to your country/region : https://play.google.com/store/apps/details?id=com.manniakk.cscselector&hl=en
Note that the process will wipe your phone so please backup your important data.
Swyped from my Samsung Galaxy SII
Supercharged ParanoidAndroid 2.12
Dorimanx kernel 5.76B
GT I9100
Next phone: Galaxy NOTE II

[Q] device's firmware version not supported to update firmware via kies

Hi,
I have updated my android firmware to 4.1.2 but not officially using Kies.
So now when i connect my phone to Kies it says "your device's current firmware version is not supported to update firmware via kies."
Could anyone please tell me how i can reset my android firmware to the default version and then update it through Kies.
tahafakhruddin said:
Hi,
I have updated my android firmware to 4.1.2 but not officially using Kies.
So now when i connect my phone to Kies it says "your device's current firmware version is not supported to update firmware via kies."
Could anyone please tell me how i can reset my android firmware to the default version and then update it through Kies.
Click to expand...
Click to collapse
What you mean "not officially"? You mean via Odin/Mobile Odin?
Re-install Kies.
No custom kernel right?
gastonw said:
What you mean "not officially"? You mean via Odin/Mobile Odin?
Re-install Kies.
No custom kernel right?
Click to expand...
Click to collapse
Hi,
yes i updated my firmware using Odin.
now when i open kies it doesnt let me update my phone.
gives me that message.
And did you re-install kies?
Sent from the little guy
Hi friends I own Galaxy s 2 i9100....I got it from UK 3 mobile.. After coming to India I have flashed it with a ROM which is unlocked version as its is locked to 3 network...after the flashing I connected it to kies for backup and found the same message as others in this thread mentioned...so I tried reflashing it with a ROM that is compatible with Indian version and got the issue solved ...I am providing the details of the rom now I am using
PDA: I9100XWLQ2
phnoe: I9100DDLPC
CSC: I9100ODDLPD
BUILD info: Fri oct 26 16:04:15 KST 2012
But recently KIES software in my laptop got updated and when I connected my S2 it stated that my phone is not compatible to update from KIES. But, the same day when I connected wifi in my phone I got a message that an update is available and its done successfully.
Now can any body help me to get that issue sorted out when connected to KIES as it accepted before and now why it is not accepting ??
Thanks in Advance
This is all about csc codes and roms/firmwares from specific regions. csc changer from play store will fix most of the problems for you although root access is required in jelly bean. change the csc to your country and if all the planets are aligned in the third 1/4 of Aries your up and running..
However why the bloody hell you would want to use kies for anything other than backing your stuff up is completely beyond thinking about its the worst bloody piece of bloat you can install on your pc. Use odin you can flash any rom from any country you like its makes little difference as to weather your phone works in your country or not. HAPPY FLASHING.
@#1 If you really want too and jelly bean is available in your country install that via odin and that should also fix your problem.
Current firmware version is not supported to update firmware via kies
Hi,
I bought a Galaxy S2 (GT-I9100) about 2 months ago and I want to update it to gellybean. I tried to update via kies but it says "Your device's current firmware version is not supported to update firmware via kies". then how do I update my phone. Please help...! Thanks in advance.
Details about phone,
Model no: GT -I9100
Android version: 4.0.4
Baseband version: I9100XXLQ6
Kernel version: 3.0.15-I9100XWLPQ-CL975203
Build no: IMM76D.XWLPU

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