[Q] Volume on Phone Calls too low? - AT&T Samsung Galaxy Note I717

Anyone else finding the volume level of calls to be too low? Anyone using an app like Volume+ to boost the volume for in calls?
For me, it's too low - with occasional bursts of normal volume. Wondering if I'm covering up one of the mics or something causing a problem.

This is going to sound dumb, but this happened to me the first time I used my phone. The pulses of loudness is what made me figure out it was a bone head mistake (in my case atleast).
We are all used to holding a phone to our head in a certain fashion. Usually you index the corner to the top/front area of your ear. Since the phone is so wide, you have to bring that corner forward placing the center where the speaker is over your ear hole. As silly as this sounds, it's something I've never had to do before as the earliest phones always lined right up with your ear. I hope your issue is this simple, it sounds exactly what I experienced.

I too adjust where i position it by my ear. I do this often. Especially during the same phone call.
Sent from my SAMSUNG-SGH-I717 using XDA

Chief Geek said:
We are all used to holding a phone to our head in a certain fashion. Usually you index the corner to the top/front area of your ear. Since the phone is so wide, you have to bring that corner forward placing the center where the speaker is over your ear hole.
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This could be it. Experimenting by calling my work voice mail now. Sure enough, if you have the phone's corner resting on your ear, then the grill is a little to the left. I'll have to play when I get some calls (not so frequent for me) and see if I need a boost at all!

polstein said:
This could be it. Experimenting by calling my work voice mail now. Sure enough, if you have the phone's corner resting on your ear, then the grill is a little to the left. I'll have to play when I get some calls (not so frequent for me) and see if I need a boost at all!
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Yeap, feel like a goon now don't you? We've never had to deal with something like this as there has been few devices where it would be an issue. Sometimes you catch the dumb stuff, sometimes the dumb stuff catches you.

Agree with the above, I've had mine since the pre-release and it took weeks before I figured this out!

Related

Mic and understanding on the phone..

I'm having a problem talking to people on my razr. They alsways complain about barely understanding me although I'm talking slow and clear, not screaming of course but normal talking.
So I took a look at the razr: the mic hole is not in the middle of the phone and I usually hold the phone with left hand to left ear and then the mic is more far away from the mouth than the other way round. Can this really be a problem? Doeas anyone else (favorable in europe or even switzerland) regonize such a problem?
I also hold my Razr in the left hand to the left ear and it`s no problem. Seems that something is wrong with your mic.
Wiplex said:
I also hold my Razr in the left hand to the left ear and it`s no problem. Seems that something is wrong with your mic.
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I Agree... mic problem most likely
To be safe, you might want to check and make sure that your noise canceling microphone ports (the little hole in the back bottom right and the little slit top center near the flash) aren't being obstructed, either by a case or your hand.
The distance of the mic from your mouth is not a problem. If you've ever put your ear to someone's cheek while they were talking you'd find it to be pretty loud
I have the same problem, however not always, seems to me that rebooting the phone helps, have you tried that? (I am in Sweden)
Sent from my XT910 using Tapatalk
Like marsonist said, the distance between MIC and mouth doesn't matter (well, not when the phone is on your face... obviously if you talk at 100 meters of distance, well... hehm..) but anyway other than checking if the noise cancellation MIC is obstructed, check that the MIC isn't being obstructed by YOUR FACE when using it.
If it isn't being obstructed by your face and there isn't any visual problem, try a factory reset. If the problem persists, this is an hardware problem: I haven't got any problem with it and the person on the other part that is listening to my voice says that it is crystal clear and exactly perfect.
Obviously, if it turns to be an hardware problem you have the right to use your warranty.
The EternityProject Team Manager & Main Developer,
--kholk

Mic problems on calls ?

So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
iamfightaa said:
So i got the htc one on monday and sometimes when i receive or make a call the people on the other end tell me that they can't hear me or they hear me far from the phone. has anyone noticed this problem ? could this be a mic problem ???
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Click to collapse
Same issue here. It's like I'm getting muted for a second when talking.
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
No mic issue here, but you may want to talk it back to T-Mobile and ask for a replacement
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
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Click to collapse
Mine too. I'm left handed. I wish they put the mic in the middle.
craighwk said:
Just throwing this out there, and it might not apply at all, but are you sure your fingers aren't covering up the mic when you're on a call? The Note II that I have has a mic vent right near where I normally place my finger and I was muting myself a lot when I first got the device.
My pinky finger was the culprit.
Click to expand...
Click to collapse
Not the case, i'll call t-mo this evening.I was wondering if they will be able to replace it at a store ?
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
No mic problems here. My gf & I confirmed with my HTC One and her One S.
nKiwan said:
I just got off the phone with someone and whenever I put my phone between my shoulder and my cheek to talk they couldn't hear me or complained that it sounded like I was far or maybe looking at my phone. However, when I put the phone back up right as it should be it was fine.
This is weird...
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Click to collapse
Same here, mine just doesn't work fine in any position, i called t-mo and the rep told me they can't replace it yet as they don't have the "send a replacement" option on the system, i'll go to a store tomorrow to try some luck if not i'll wait a few days and call again.
I've just had complaints while laying down... hold the phone in the exact same position hand-to-head, but laying down I am told I sound far away, standing I sound normal. I made sure not to cover either mic. I never had any such problems with any phone before.
So are any of you covering the hole in the BACK of the phone?? This is a wonderful noise monitoring sensor that will increase or decrease Mic and call volume depending on what it hears. This is mist likely the case for when it is against your shoulder and cheek. I'd check to make sure you're not covering it up.
Sent from my HTC One using Tapatalk 2
rpmccormick said:
I made sure not to cover either mic.
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No, I was not covering the one on the back.
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
iamfightaa said:
So i called t-mo and spoke to several reps and they all told me that they don't have the form to send a replacement for this phone yet, i also went to 2 t-mo stores and no luck.I called htc directly and they can't replace the form they can only issue repair tickets which can take 2-3 weeks so no thx, so i just went ahead and unlocked the device and tried several roms and kernels from the international device and no luck, it seems to mic lowers itself when you move the device or something.. so frustrating.
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You might have a lemon. But my mic is perfect on my H1.
J-Hop2o6 said:
You might have a lemon. But my mic is perfect one my H1.
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fml
maybe a case would help?
A case may help to lift fingers and other hand parts away from the microphone, as a long-term solution for non-hardware-related problems.
I noticed muffled call quality as well and think it might be a defect. I noticed an issue also when I tried testing out the video quality and recorded a song playing from my stereo system. After recording it, I noticed almost all of the sound was on the left channel, and the right channel was almost non-existent. I uploaded the video to my computer to hear it and noticed the same issue - the left earphone was loud and clear, the right was very quiet.
EDIT: It's definitely an issue with the bottom microphone. When I cover the back speaker, the video's sound is almost gone. When I cover the bottom speaker (right channel), there isn't much of a difference at all.
Have any of you tried making a video recording with audio and also noticed this issue?

Call Sound

Anybody else having issues with you sound muffled when talking to somebody? I get randomly people telling me I sound muffled and not clear but other times the sound is clear.
Many times people say they can't hear me at all. I think I may have to look at how I hold the phone. I usually have my pinky finger under the bottom of the phone. When holding the phone in my left hand, this covers the small pinhole on the bottom. For some reason I thought the Mic was in the speaker grill.
Sent from my HTC One using xda app-developers app
From what I see its the ambient noise pinhole next to the camera. Whenever I use my shoulders to hold the phone so I can use my hands to lets say... surf the internet and check email on my computer the person on the other line keeps saying they cannot hear me.

In Call volume

Again, on US Sprint
In call volume is very low....even all the way up?
Is this a bug or something I might be missing in a setting somewhere?
I turned on the calling plus feature. It has improved some but is still somewhat weak.
I have the same problem. I can barely hear the other person in a call. I have to jam the speaker into my ear and listen very intently. If I made a lot of voice calls, I would seriously consider giving up on this phone.
Low call volume.
Hey guys there is a simple fix for the low in call volume. Use your drop down menu and you should see something that is called calling plus. Toggle it and BAM volume fixed. It works with WiFi and LTE. Hope this helps guys.
Calling plus is ok but alot of times I have it where people cannot hear me and sometimes they call and it goes straight to voicemail on there end and I answered the phone twice. Sprint sucks.
The earpiece screen on this phone is recessed, unlike most phone which are flush with the glass. As a result, dust, dirt and fuzz from your pockets can collect there. Get a can of compressed air and give a couple short blasts to the side of the earpiece screen. I was surprised at the amount of junk that blew out. It probably won't make a huge improvement, but it certainly should help.
SAME PROBLEM.
I turned OFF voice clarity under calls. Immediate improvement.
Lg V30 Call Volume
Go to settings and then calls and turn of the voice clarity setting and it will be fixed instantly... Weird lg has this option when you cant even use it because you cant hear anyone but this will instantly yake care of your problem...
If turning off clarity fixes this, you will be my hero.
Lg V30 Call Volume
Lol it will fix it. I also noticed that my calls would always try to connect with HD Voice but never would. Now that I have turned off the Voice Clarity option, not only can I actually hear now, but my calls always connect in HD. Still don't understand why they would have the option for voice clarity when you cannot hear anything unless you are in a completely quiet atmosphere. Especially when it also basically disables the HD Voice.. Seems pointless to me! Im just glad I can finally hear now and not have to say huh? Or can you please repeat that about 10 times on every damn phone call! Hope it worked for ya!
This has been my #1 issue with this phone. Calling plus it's great but it doesn't work all the time and without it I can't hear very well at all.
Now that Sprint had decommissioned calling plus I was at a loss and was prematurely shopping for a new phone until I stumbled on this post and the call clarity fix.
Thank you
ED2O9 said:
The earpiece screen on this phone is recessed, unlike most phone which are flush with the glass. As a result, dust, dirt and fuzz from your pockets can collect there. Get a can of compressed air and give a couple short blasts to the side of the earpiece screen. I was surprised at the amount of junk that blew out. It probably won't make a huge improvement, but it certainly should help.
Click to expand...
Click to collapse
Also running a needle across the top, scrapes the crud off the earpiece. It's just a piece of protective plastic, with micro holes. As a result, they get clogged super easy. Was amazed at the crap I scraped off, after 1.5yrs of use. I can actually hear people again
Thanks for this idea guys. I was having an issue on an Alcatel Tetra where the calls would go in and out to where you could barely hear the person using the device. I went to call settings and disabled the background noise feature after reading this thread and bam, calls are crystal clear now, no more cutting in and out. So thank you very much for the idea on what the issue was. Stupid all these companies use different names for the same features, lol.
It seems to me that the real issue of the feature is some sort of lag.

Question the speakers

its just me or everytime i watch youtube or video and turn the phone to landscaope i cover the speaker with my hand
wtf samsung change the speaker to the right site buttom why nobody talk about it lolll
nosferatu123 said:
its just me or everytime i watch youtube or video and turn the phone to landscaope i cover the speaker with my hand
wtf samsung change the speaker to the right site buttom why nobody talk about it lolll
Click to expand...
Click to collapse
I just flip it to the other side. Instead of flipping to the left, I flip to the right.
Yeah, I agree, that's really bad speaker placement in terms of user experience. I keep my finger over the speaker often, since I hold my phone in my right arm.
it's a compromise.
I dig 100% more the new placement, I m not always doing desk work, and having the speaker facing up when the phone is in my pocket it's a must for me. When walking I dont fell it vibrating, but I can hear it.

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