Lumia 800 on Straight Talk . . . Live Services Borked - Nokia Lumia 800

Anyone try this? Windows Phone on Straight Talk?
Mobile data (internet) works perfectly fine (and fast!) but I can't connect to live services . . . which kills the user experience of a Windows Phone. The Live services work over wifi, but when there is no wifi connection, the services, including marketplace, bing search, scout, etc simply refuse to connect.
Any thoughts on how I can correct this? I've tried everything I can think of and spent hours searching to no avail.
Any help is much appreciated.

Hi, I have the Lumia 800 on Straight talk and everything works perfect.
Make sure the apn setting are good.

Is Straight talk a network that gives you SIM card and no phone?
If it's a network that uses some other carrier's masts i.e. O2, Vodafone for example, then there is a solution to it.
How do you get your APN settings on your phone? Do you enter it manually?
Here is what will help you:
Once you connect to wifi to do whatever you wish and you complete using wifi, go to your network settings, mobile settings, then edit apn - enter your APN settings manually. I am not sure what Straighttalk APN settings are but you would surely find it somewhere.
After saving the APN settings, restart your phone but make sure wifi is switched off before you restart.
After the restart you will be able to use Live services with 3g.
However as soon as you reconnect to wifi, you will have to re-do the whole cycle each time in order to get Live services working on 3g again.
This might or might not work. I had exactly same issue on giffgaff. I have spent 3 months trying to figure out, flashed ROMs, hard resets, swapped carriers etc and finally have found this to be the way it works. I own a HTC Titan. Till today I thought, it was HTC's fault because I have ruled out carrier and MS for this. But if the above works for you then, it clearly isn't HTC's or carrier's fault but sure OS that keeps forgetting the APN. The reason this happens is because Straighttalk in your case and Giffgaff in my case, DO NOT have APN settings stored on their SIM cards. The OS doesn't seem to be configured to remember it. Ideally when you swap from wifi to 3g, your OS shouldn't have to read your SIM. However WP in current state seems to be reading SIM everytime you swap from wifi to 3g. However, when it can't find anything on the SIM i.e. APN settings, the live services won't work.
If this works, please please please drop me a PM as I don't use this Lumia forums at all. I have a Titan, so I wouldn't know. But if this works, I will have to write to WinPhone Support with whom I've been conversing for about a month now!!

palmbluetooth said:
Hi, I have the Lumia 800 on Straight talk and everything works perfect.
Make sure the apn setting are good.
Click to expand...
Click to collapse
Mind sharing what settings you're using? Also, are you using WP's built in APN tool or Nokia's Network setup?

APN is: att.mvno (all other fields are empty).
Using the built in WP APN under cellular in settings.
Tried the Nokia but it messed up the phone so I took it out.
Let me know if this helps.

I'm using my 800 on StraightTalk and have had the same issue. I found there are essentially 3 places where the APNs can be set up, and reboots must occur at the right time. (Win settings, ##634#, and Nokia tool)
it seems to be overly sensitive as to how they are configured. I must have reset this thing at least a half a dozen times before getting it to work. Ultimately, I ended up with the settings in all 3 places, but the sequence I did it in is Win Settings (network APN), ##634# (both network and MMS settings), a reboot, and then download the Nokia tool via WiFi and use it to enter the settings there for both network and MMS followed by another reboot. That issue is most definitely related to the APN settings, but I'm not quite certain why I had to do the hokey pokey to make it work. None-the-less, I hope this helps a little. Once you get it working, it seems to stick through reboots, wifi, or pretty much anything except swapping out the SIM card, which hosed everything up again.

mowrangler said:
I ended up with the settings in all 3 places, but the sequence I did it in is Win Settings (network APN), ##634# (both network and MMS settings)
Click to expand...
Click to collapse
Interesting. . . There doesn't seem to be anywhere to do that in the most up to date version of the diagnostics tool. (I know they changed a few things in the most recent update.)
I may have to restore to a previous version . . .
Thanks

mowrangler said:
I'm using my 800 on StraightTalk and have had the same issue. I found there are essentially 3 places where the APNs can be set up, and reboots must occur at the right time. (Win settings, ##634#, and Nokia tool)
it seems to be overly sensitive as to how they are configured. I must have reset this thing at least a half a dozen times before getting it to work. Ultimately, I ended up with the settings in all 3 places, but the sequence I did it in is Win Settings (network APN), ##634# (both network and MMS settings), a reboot, and then download the Nokia tool via WiFi and use it to enter the settings there for both network and MMS followed by another reboot. That issue is most definitely related to the APN settings, but I'm not quite certain why I had to do the hokey pokey to make it work. None-the-less, I hope this helps a little. Once you get it working, it seems to stick through reboots, wifi, or pretty much anything except swapping out the SIM card, which hosed everything up again.
Click to expand...
Click to collapse
I just activated my Straight Talk SIM yesterday (I was on T-Mobile's EDGE connection) and used Nokia's Network Setup tool to add, and make current, a new APN with att.mvno under the Internet APN's 'name' field. That's all I did, and data works fine (surprisingly, even on the RM-801 which doesn't have AT&T's 850MHz band).

jenesuispasbavard said:
I just activated my Straight Talk SIM yesterday (I was on T-Mobile's EDGE connection) and used Nokia's Network Setup tool to add, and make current, a new APN with att.mvno under the Internet APN's 'name' field. That's all I did, and data works fine (surprisingly, even on the RM-801 which doesn't have AT&T's 850MHz band).
Click to expand...
Click to collapse
How is call quality and what are your download/upload speeds. Been debating whether I should get a RM-819 device which is harder to obtain than a RM-801.

Related

[Q] 3G internet connection extremely slow on DiGi Malaysia telco

There is a problem with Lumia 800 with DiGi Malaysia sim card. It seems the 3G speed is extremely slow on Lumia 800. I've done all the apn settings (with and without them).
- when I put DiGi sim card into iPhone, HTC, Android phones, the 3g is fast.
- when I put DiGi demonstration phone sim card into Lumia 800, the 3g works.
- when I put my customer DiGi sim card into lumia 800, 3g is sooooooo slow (it fails to load google, facebook most of the time).
- when I put my customer DiGi sim card into E72, N82, the 3g speed is fine
I had changed my Lumia 800 to another set and the problem still persists. As I recall DiGi uses 1800Mhz, but does that affect 3G data connection? I have the 'H' icon all the while.
This is frustrating as I have a data plan but I fail to have a minimum EDGE connection. Could it be that Lumia 800 is having an issue with this particular network? as the other telcos are using 900Mhz.
Same problem to me in europe. (not sure what frequency)
Okay I managed to fix my problem myself.
Some details of how things went by at "bit.ly/yE6P1b"
Turns out the culprit is the "network setup" app which will cripple whatever internet settings your phone has and will currently the only way to solve is to reset your phone and do not ever run that app at all, best if you uninstall to prevent accidental clicking of that app.
Stephen replied together with Matti to my mail and let's pray that they do something about it.
Thanks for the detailed analysis. Quite weird that this app causes this kind of issues. Very inconvenient as I'm travelling quite often and have to load different configurations from SIM cards.
You wouldn't expect a Network Setup app to cripple up your connection speeds. But I've never understood the need of such an app. You can add your APN manually in the settings, so what's the point of a Setup app?
_Madmatt said:
You wouldn't expect a Network Setup app to cripple up your connection speeds. But I've never understood the need of such an app. You can add your APN manually in the settings, so what's the point of a Setup app?
Click to expand...
Click to collapse
there is a lack of options in the apn settings
_Madmatt said:
You wouldn't expect a Network Setup app to cripple up your connection speeds. But I've never understood the need of such an app. You can add your APN manually in the settings, so what's the point of a Setup app?
Click to expand...
Click to collapse
In APN settings you can only add one thing. So in order to get both MMS and data to work with some providers the Network Setup app is required.
dannejanne said:
In APN settings you can only add one thing. So in order to get both MMS and data to work with some providers the Network Setup app is required.
Click to expand...
Click to collapse
True. It would've been better if we could add more APN's

[Q] Intermittent data problem

I am using the Lumia 800 on Talkmobile (UK). I have a problem whereby the ability to use the data connection fails intermittently. There is no signal drop - it still has a data connection - I just cannot use the internet, and stop receiving emails etc... Restarting the phone or turning Flight mode on/off will bring back data. I have noticed that it happens when the data connection moves from H/3G to E/G and then back. I am not sure yet if this is the only time it happens. Sometimes I only notice when I haven't received an email for a while... and then realise that the internet isn't working despite an apparent data signal...
Any thoughts/help greatly appreciated - many thanks!!
I had that problem with firmware 11500. It happened about 1 time every day or every other day for a while. Then I fiddled with cellular options (switching data on/off did not help, needed reboot) and ran network setup again and it went away till I updated to 12070 and it has never happened again on this new firmware so far.
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I had that problem WITHOUT an added APN. So I re-added APN among with running Network Setup a second time and then the issue didn't come back for me. I have manual APN added now as well as the Network Setup app and on this new 12070 firmware my data connection has not dropped a single time yet in soon a week.
Actually it's the bands I think
I've had the same exact issue as you, in fact some from the offical Nokia discussion have also asked about this.
If you have a UK phone, and if you're using it else where, like say the US, I think the missing 850 band is causing this. If not, I think it's probably just due to poor signal in your area as well.
I noticed that this Nokia phone unlike all my others, has issues trying to jump from the different frequencies. Like Edge to 3g to HSPDA.
I noticed that if I switched to edge in the settings, I can maintain the data signal much better and much more consistent, sometimes you have to turn data on and off to get it to work though.
I'm using mine in NYC so you can only imagine what kind of service I get with AT&T, but the edge method works.
Also instead of constantly turning your phone on and off (bad for battery life) You can simply just go into settings for network and turn data on and off and this will fix the issue as well.
Hope this helps
chaihg said:
I had this problem and found out that it was because I had manually put my APN settings.
Later when Nokia released their Networp Setup app in the marketplace, I had to delete my APN settings>reboot>then install this app and let it do its work of finding my provider and automatically configuring APN.
I have not had problem from then.
Click to expand...
Click to collapse
I was never able to get internet working through the Network settings app. it had my network there, but the internet didn't work after selecting it. The only way that I have managed to get internet to work is by editing the APN within the Diagnostics app. editing the APN within regular Settings doesn't work for me either...
I didn't have your exact problem, but some of the stock apps (maps, bing search, skydrive) were not working over a 3G connection (worked fine over wi-fi, and other apps worked fine over 3G). I think it has something to do with Nokia Network Setup thinking I'm on AT&T when I'm actually on Straight Talk (an MVNO that uses AT&T's network). What fixed it was removing the proxy entry in my APN settings.
Interesting - I am on Talk Mobile which uses Vodafone's network. I will try deleting the proxy.

How to autopopulate APNs?

I just got my z5c. Got everything working with the help of tmobile, but I had to manually enter my APN settings.
On my Samsung, there used to be a ton of APNs there. On Sony there were none, and now only one.
After manually entering the tmobile settings, I tried the 'download settings for Internet and MMS' , but that didn't net any new APNs.
When I delete the manually entered APN, I cannot download internet settings.
My Samsung had a button to scan for APNs (though I was running cyanogenmod most of the time). How do I scan for new APNs dynamically? I travel to other countries, and would like the phone to hop networks like my old one did.
What carrier are you trying to use? I just entered T-Mobile's manually and it worked fine.
See this list.
When I first got my z5c, I first connected it to the wifi, then downloaded the internet/messaging services automatically. Worked on the first try, Straight Talk/ATT. I don't know about hopping networks, but I think the APN needs to match up with the sim card.
dave

Anyone using this phone with AT&T in the US?

I love this phone....there, I said it. But it's driving me crazy.
I bought it from a Chinese retailer, who shipped it with X821 firmware, but the box states that it's an X820. I doubt there is any difference in the hardware.
I would have left everything as it was, but I can't seem to make phone calls (don't have a data plan yet...yeah, I know....) with anything other than 2G, and that is about to go extinct. When I set it to WCDMA, it shows a UMTS connection, with no carrier designation, but the tower is the same one I connect to with 2G. The phone does sometimes show an AT&T 3G connection in the status bar, but I can't make calls, even though I have full signal. When I place the same SIM in my old HTC Inspire, the same monitoring app shows "UMTS - AT&T HSDPA+" and works just fine.
I'm at my wits end. I have rooted, installed TeamSpain recovery, replaced the firmware with the X829 and even tinkered with the frequency configurations through DFS Studio (which did a lot of complaining, and I'm still not sure if the changes stuck 100%). I also played with APN settings and tried the SIM in different slots, both alone, and with another SIM. And after all of that, still no progress in getting this phone to use a 3G or 4G connection to make calls. If I don't set it to "GSM only", no phone calls in or out. I'm essentially right under a tower, so signal shouldn't be an issue.
If anyone is using the same provider in the US, and is not having these kinds of issues, I'd really appreciate hearing what firmware you are using, and/or what you did to get things working.
I am using it on x820 with official stock 0.17s firmware, and did a dirty flash to cuoco92's 17s firmware. Everything works including HD voice calls, and full LTE.
xterminater07 said:
I am using it on x820 with official stock 0.17s firmware, and did a dirty flash to cuoco92's 17s firmware. Everything works including HD voice calls, and full LTE.
Click to expand...
Click to collapse
I tried this, as well as the Remix ROM. In fact, I think I've tried just about everything, without success. At one point, I had one of the apps indicating a 4G connection, but the phone diagnostics showed GSM (2G). Even the apps aren't all sure what to make of what's going on with the connections reported by this phone.
Currently on the cuoco92 v35 ROM. When WCDMA is enabled, I see simply a good UMTS connection , sans carrier name, in the "Network Cell Info Lite" app, and no ability to make calls. I also often (but not always) see the "AT&T 3G" sign. 4G or LTE never shows at all, even though the diagnostics show that the phone is communicating with an LTE transmitter, when preferred network is set to "unknown". It won't even let me set things like "LTE only".
Any chance you could set your phone to WCDMA and see what the "Network Cell Info Lite" app shows you? Anyone else with this phone on AT&T?
BTW, I am now using a data plan, which I thought might make a difference. It doesn't. EDGE data only for me . New SIM card is on the way, but my hopes aren't high.
Is it possible for a Chinese seller to have borked the phone so thoroughly with their x821 ROM (it's an x820 marked phone), that it keeps any subsequent radios from flashing properly? I don't know how/why it would work for some and not others.
Starting to really dislike this "phone"......it's more of tablet at this point.
Thanks.
I think APN is not set for AT&T
try this:
"Main steps
To use data services on our network with a non-AT&T device, you may need to program the data settings. The sections below provide the correct settings and steps for programming based on your device type and operating system.
.
Access the Settings menu.
Locate and select Wireless & Networks or More Networks.
Select Mobile Networks.
Select Access Point Names.
Locate and select the option to add a new APN. This is usually accessed by a + symbol on the screen or by tapping the menu button.
Program each field using the settings below.
Save the changes to return to the APNs menu and select the new APN.
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC
MMS proxy
MMS port
MCC 310
MNC 410
Authentication Type None
APN type default
APN protocol IPv4
Bearer Unspecified
Note: If you are unable to program your device following the steps above, refer to your user manual or contact the manufacturer for assistance."
Cadet_C said:
I think APN is not set for AT&T
Click to expand...
Click to collapse
Thanks, but I wish it were so simple. I have tried this, and other APN settings. None work to get this phone to be usable on anything other than 2G.
I just received and activated the replacement SIM. Still no improvement. While typing this, I have Network Cell Info Lite app running, and with the Set Preferred Network Type showing "Unknown" in the phone's diagnostic screen, It will switch randomly between "EDGE AT&T" (which works fine) and "UMTS -" (which is useless). Both have strong signals. For a split second before it switched to "UMTS-", the app showed "GPRS AT&T", but only for a split second before it kicks over to "UMTS-".
I wish someone using this "phone" on AT&T in the US, would run this app to compare notes. It may be that that the phone works fine on a full implementation of LTE (i.e. in locations where AT&T have already deprecated 2G) but not in other areas. Still, that doesn't seem to explain why this phone seems unable to register on the same 3G network, used easily by my other phone, with the very same APN settings and SIM.
You would have to call att and check if they turned our phone on to use lte. If your phone is not "registered" as an LTE capable phone it wouldn't be able to pick it up. This phone has all the bands needed for AT&T because I am using it now. All LTE work straight out the box, and i'm on the latest 19s cn rom
xterminater07 said:
You would have to call att and check if they turned our phone on to use lte. If your phone is not "registered" as an LTE capable phone it wouldn't be able to pick it up. This phone has all the bands needed for AT&T because I am using it now. All LTE work straight out the box, and i'm on the latest 19s cn rom
Click to expand...
Click to collapse
I'm a bit confused. Is this what you did to achieve proper function of this device? I.e. calling AT&T and getting them to do this for you? My conversation with their tech person didn't seem to bear fruit in this regard.
Also, which slot do you have the SIM card in? I've used the stock 17s and now on cuoco92 v35 ROM. There definitely seems to be a difference in how the network settings behave, based on the location of the SIM. At one point, after selecting BAND 6 (when it would let me), the phone showed a constant "AT&T 3G" connection, but it was useless. No calls and no data.

Umidigi F1 and GSIs: Getting them to work with Verizon

Good day all,
I'm encountering an issue: a fairly new phone of mine (Umidigi F1) loses its ability to get data from Verizon Wireless when I install Treble Generic System Images (AOSP-based, typically derived from phhusson's et al work). For clarification, despite being from a small Chinese company, the phone normally fully supports VZW (4G LTE data, calls, and text). While on those GSIs, I get a signal and am able to call people with it, but there is no data from the connection.
The APN settings appear to match the ones that work normally (stock F1 and a Pixel 2), so despite not being able to edit or add a new one, I am led to believe this isn't the culprit. Next, I looked at build.prop; the model, device, and brand info changed from the default states and I believe that VZW may be strict enough not to allow the altered info on their network. Attempting to modify build.prop causes a boot loop, though.
Anybody have any thoughts on what I can do? One of the comments at the top of the build.prop file indicates that it is autogenerated by buildinfo.sh. Should I attempt to modify that instead? Or maybe something else?
Veiran said:
Good day all,
I'm encountering an issue: a fairly new phone of mine (Umidigi F1) loses its ability to get data from Verizon Wireless when I install Treble Generic System Images (AOSP-based, typically derived from phhusson's et al work). For clarification, despite being from a small Chinese company, the phone normally fully supports VZW (4G LTE data, calls, and text). While on those GSIs, I get a signal and am able to call people with it, but there is no data from the connection.
The APN settings appear to match the ones that work normally (stock F1 and a Pixel 2), so despite not being able to edit or add a new one, I am led to believe this isn't the culprit. Next, I looked at build.prop; the model, device, and brand info changed from the default states and I believe that VZW may be strict enough not to allow the altered info on their network. Attempting to modify build.prop causes a boot loop, though.
Anybody have any thoughts on what I can do? One of the comments at the top of the build.prop file indicates that it is autogenerated by buildinfo.sh. Should I attempt to modify that instead? Or maybe something else?
Click to expand...
Click to collapse
many MTK soc devices on pis gsi have this issue with sim based data connection. Some even have issue with sms / text.
I did at one point have data working on one of my mtk phones, only when switched connection typs to 3G. But that was not acceptable because way too slow speeds. A solution may come. but i do not know when.
umidigi-f1-tag
I just got a umidigi f1 and am trying to get it working on Verizon. I have talk ant text(sms and mms) working through sim1. However, like you I can't get data to work.
The odd thing is that I can't seem edit the apn settings. That section is missing from my mobile networks section. I am on a stock rom, not rooted.
The sim I was using is a page plus sim. It gets service though Verizon via Tracphone.
I think my issue is that my apn is not set correctly.
Success!
Go to the phone dialer and dial
*#*#4636#*#*
Go to phone information and change your preferred network type to lte only
The default is lte/umts which probably just good for GSM phones
You should see a lte connect. Hit the ping test to verify if you can ping Google.com
Edited to say, the phone is kind of flaky with regards to the APN setting so ymmv. It was working for me for a while then stopped...
Edited 2: Okay I figured it out. To reveal the Apn menu on Verizon, change the preferred network to LTE only as above, then unselect 4g in the Mobile Network section for the Verizon Sim. Restart the phone. Next time you go to the Verizon section, there should be an Apn setting item. Create the proper Apn for Verizon because the default probably does not work. For me, I needed tracfone.vzwentp.
Here's the phone info screen
Here's the mobile network section for the Verizon Sim. Nonintuituve but had to disable 4g toggle but doesn't have any effect on speed. After a reboot, Apn section shows up
Hellom did you get it to work on Verizon? If so what are the full steps?
Make sure your Verizon sim card is in slot 1. Sadly, it seems like Verizon works best in that slot so not able to use a micro SD card.
On 2 other phones running on Red Pocket Verizon, everything just worked. No need to do anything extra.
Also disable wifi calling.
On my other phone running on tracfone/page plus, I had to do the extra steps in the previous posts above.

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