Had to get my one day old Nokia 800 replaced today.
Got everything setup last night and decided to power it off just to give it a restart. The phone would refuse to power back on. No amount of button pushing/reconnecting to the power would make it start up again. No power, nothing..dead.
I managed to get it to restart after performing the three button reset. No problem I thought maybe just a one off. Turned the phone off and put it on charge overnight and this morning the same problem returned.. Could not power on. This time the reset would not work at all, no matter how many times I tried.
Carphone warehouse swapped it over in store today for another handset. Hopefully I'll have more luck with the replacement.
Edit: already seen someone else mention a similar problem on here. Hope there's not a bigger issue.
How do you perform the three button reset? My phone randomly decided to turn off whilst I was driving and now it wont turn back on
Yes I've been in that spot as well. For five minutes the phone wouldn't respond to any power button press. Long, short, whatever. I was already starting to slide into panic mode when it suddenly came back alive on another short press.
It's not the only hardware problem I've encountered, I also have problems with touchscreen and buttons and a loose part inside the device.
I found a couple posts about this but people seemed to just return or RMA it. Thought maybe my experience might help others and was curious if anyone else has this problem.
A few times I have picked up the Prime and hit the power button and the display would not come on. If I plugged it in I would see the green light on the power button come on and go off when unplugged. It appeared to still be attached to the WIFI. If I held the button down it would buzz, but nothing else.
I found out that if I held the button down, waited for it to buzz then continued to hold it down for another 30 secs or so (seems like it takes forever) the Prime would then reboot and I would get the Eee Pad boot screen.
I have been storing my Prime in the box to keep it clear of kids and cats until I get a case. My wife ended up picking up this cheap case from Walmart which used rubber bands around the corners, and this triggered the problem by holding down the volume up button. I have not been able to reliably reproduce it, but it seems like holding down the volume button (or combo of power and volume button) puts the device in some diagnostic mode or something that shuts off the screen.
The natural tendency to release the power button immediately after the buzz while trying to reset made the device seem like it was broken. Luckily I figured out how to start it back up so I did not return it or RMA; however I wonder how many others experienced this problem.
This appears to be a software problem and not a hardware issue. I have not had this happen since I started being cautious about the volume buttons, but have not tried to reproduce on the last firmware update.
I have had no other issues with the Prime. It runs great, WIFI works for me and I could care less about the GPS issue. However, this display thing has scared me a handful of times until I figure out how to reset it.
Anyone else have this kind of issue? I was going to wait for ICS and then see if I could reproduce it before calling ASUS, but it has not been crippling especially once I figured out that when all else failed just hold down the power button until the screen came back on.
I've had this problem as well, three or four times so far. Actually, it happened to me on the first full day I had mine, and was really freaking me out. I've been using the pinhole reboot button to get it working, but it sounds like you were more patient with the power button than I was.
I can't replicate it either, exactly, but I've noticed that it's only happened after extended periods (6+ hours) of inactivity without charging. I also looked at my battery usage last night, and saw that my device constantly is awake; maybe somethint's happening when it tries to sleep?
Anyway, I feel the same way you do - I'm waiting for it to happen on 4.0(.3?) before I really worry.
I've had this happen twice. held down the power button to reboot. I can't reproduce it either, but I don't have any problem with the device sleeping. I'm at 50 hours of uptime now (15 on current charge) and have not run into it. Mildly glad to see its not just me though.
TF201 | XDA Premium
Only once tonight. Scared me until I saw the boot screen. Interesting since it has been rock solid until this. No other problems just didn't turn on. Glad to be back working.
Sent from my Transformer Prime TF201 using Tapatalk
never had that issue...have used it quite a lot in many different situations
This morning it didn't wake up. I got it to turn on by holding get down the power and volume down button. Hopefully it doesn't happen again.
Sent from my Transformer Prime TF201 using Tapatalk
happened to me tonight freaked me out for a while - had to use the reset pin hole
I've had the same exact problem andthe funny thing is I also have a case from Walmart with the rubber bands. Is yours the case logic? Since reading this post, I've removed the upper left band. I wish my case would ship already!
guys if you're familiar with transformer 1 and hacking\custom ROM tegra devices power + vol up = apx mode kind of download mode blank screen, nothing wrong with the device just working like it should. now just a blank screen with sound when u plug in could be defective screen has happened to me
Awesome to know this is expected behavior.
I didn't have the original transformer, and googling has just led me to people who can/can't get into the mode, so I'll ask here: what exactly is apx mode? I get what it's for, sort of, but what is it?
also happened to me while it was in a case. maybe the power button was pressed too long or something...
this happened to me yesterday, except the screen is still off....tried everything mentioned and it wouldnt turn back on, its fully charged...i get no buuz sound or anything...
LOL, I was just searching for a thread like this.
Mine has been working flawless for the last 4 days. This morning, would not turn on. I tried every combo and button push I could think of.
No LED charging lights, nada.
I finally reverted to the paper clip in the reset hole. Booted right up.
Don't know what the issue is.
reset button wont even work for me...
Yes It happend to me yesterday twice... i think if we leave it for an extended period without out charge , the screen is getting locked somehow... both the times i have held the power button till the buzz.. then it rebooted....
Same behavior here, was fully charged in the Morning, and plugged in, when i got home Both LED's (Dock and Tab) were green but the Screen won't turn on, pressing the Power button for 10sec rebooted the device, maybe some kind of power saving feature... hopefully it will be fixed with ICS
Okay, rockstatus90's problem seems different, but the rest of us, pceasar explained that we're likely entering APX mode, right? It's designed behavior? Now I just want to know what APX mode is, and if there's an easier way to exit than rebooting.
Happened twice for me so far.
chinly43 said:
Okay, rockstatus90's problem seems different, but the rest of us, pceasar explained that we're likely entering APX mode, right? It's designed behavior? Now I just want to know what APX mode is, and if there's an easier way to exit than rebooting.
Click to expand...
Click to collapse
Yes this is normal. Although most other Android devices seemed to give some sort of on screen message.
It is mentioned here as a process of rooting the original TF:
http://eeepadhacks.net/transformer-hacks/how-to-root-your-eeepad-transformer/
Basically, this is a mode that outputs to your PC and is supposed to blank your screen. You are supposed to reboot afterwards, so there is no other way out.
I have not had the problem since being sensitive about pushing volume+ and power at the same time.
rockstatus90 said:
reset button wont even work for me...
Click to expand...
Click to collapse
Unfortunately it looks like return or rma is your solution. I would try to call Asus and see if they can troubleshoot it. Best case they can reset it for; worse case its dead.
Really wish you could pull the battery. Thats the sure fire reboot.
I used Indirect's method, and everything was fine for two days. It was good this morning, but when I tried using it just now, I get nothing. Nothing at all. Completely dead. It's fully charged.
I read through some of the posts, but I'm confused about the different kinds of resets/restores, which buttons to press and hold down and what wipes what. Everyone seems to have a different version of which buttons to press, in varying combinations, to accomplish different things.
I'd like not to have to re-root this thing, so I'm hoping not to have to wipe everything out.
Does anyone have any suggestions?
UPDATE: Okay, I tried holding the power button and the two volume buttons (because I'd read that somewhere), and it started up normally and is fine... still rooted.
Weird.
for future reference if you need to do a hard factory reset hold the N button along with the power button till u see the n on your screen then let go...then do it again repeat the process 8 times
But I am glad to hear you got it working!
I had something similar happen to me last week. It reminded me of the sleep death that early GB ports were causing on cellular devices. The NT would not come out of sleep mode for about an hour, I plugged it into the charger and held down both volume buttons and the power button and it booted up -- like nothing had ever happened.
I have been unable to reproduce this behavior.
yes is just a very nasty annoying sleep death issue
I have had that issue only once so far had to just hold the power button down for a good minute to get it to boot back up for me.
I downloaded the new firmware, said install, and the device reboot.
I got the Android guy with the spinning box in his chest and then it reboot again and I got the blue line going across. All normal so far. Then before the line got all the way done the screen went black. So I waited, and waited, for about 15 minutes and got nothing.
Plugged tablet into power, the light in the power button came on red for a couple minutes then turned green as the battery was fully charged when I did the update.
PC doesn't recognize it when I plug it in to USB either.
So I pushed power button - nothing.
I held power in for a couple seconds like doing a cold boot- nothing.
Held power in for 10 seconds - got a vibrate but nothing else.
Held vol down + power for 10 seconds, same thing, vibrate only.
Tried little reset button on side - nothing.
Tried doing all of the above again only holding everything longer - same results.
So, does anyone have any suggestions on what to try before calling Asus?
Edit: My PC does recognize it. I checked in Devices and Printers and it's listed as APX. Still not sure how to proceed though.
Edit 2: It's the same issue as here http://forum.xda-developers.com/showthread.php?t=1492551
Also, I installed the APX drivers from here http://forum.xda-developers.com/showthread.php?t=1426502
and now it shows up in device manager as Asus Ttansformer Prime APX Interface.
Edit 3: Well it looks like I might have to try waiting for the battery to die, at least according to http://www.transformerforums.com/forum/transformer-prime-general-discussions/12209-possible-bricked-update-solution.html
Wonder how long that will take with a full charge?
Wow I could have wrote your text. Virtually the exact same thing that happened to me. I hope someone has an answer that fixes our problem.
I read the info on the one link about letting the battery drain. Pretty tough to do when your unit won't even turn on. What will it take 2 weeks or so to drain? maybe a month. This is ridiculous!
robkllight said:
Wow I could have wrote your text. Virtually the exact same thing that happened to me. I hope someone has an answer that fixes our problem.
I read the info on the one link about letting the battery drain. Pretty tough to do when your unit won't even turn on. What will it take 2 weeks or so to drain? maybe a month. This is ridiculous!
Click to expand...
Click to collapse
call up asus. and ask them for the factory image you can flash via APX mode... that can help you fix things...
Well I called Asus and explained what happened. They had me do the Vol down+power thing, and when that didn't work all they could do was set up an RMA. The guy didn't know what APX mode was.
Had the same problem. Followed the hard reset procedure by pressing Vol Down key and then holding down Power key. Held them for a good 20 to 30 seconds and nothing was on the screen. Let go and a few seconds later the Wipe Data option appeared.
I let it timeout w/o choosing to wipe data and then the device when into a normal boot cycle and is operating fine now.
rrhutch said:
Had the same problem. Followed the hard reset procedure by pressing Vol Down key and then holding down Power key. Held them for a good 20 to 30 seconds and nothing was on the screen. Let go and a few seconds later the Wipe Data option appeared.
I let it timeout w/o choosing to wipe data and then the device when into a normal boot cycle and is operating fine now.
Click to expand...
Click to collapse
I've tried that several times with no results, other than a vibrate. I've held it until the vibrate and let go, for 30 seconds and let go, for a minute, 2 minutes...
Maybe our updates failed at different steps. I'll give it a few more days then RMA it.
Hi,
Last week, I spilled a bit of beer on my Huawei Ascend G700. The phone started to turn the volume down at random moments when there were no buttons touched. I figured it was best to turn it off, pull out the battery, and let the phone dry.
It's been a few days now, but when I try to start the phone now, the only thing that happens is that only "=> FASTBOOT mode..." is showed in the bottom left corner. Nothing else, and it stays there until I pull the battery out.
I have tried disassembling the phone and clean it as far as I could, but it made no difference.
If I push the volume up button together with the power button it starts the recovery mode, but I can't do anything from there. And I can't connect to phone to my computer. (It isn't recognized).
I have found similar problems online, but with the difference that I have not rooted this phone. Is there a way to get the phone back working? I would like to keep the original firmware, if possible. For I can't think of a reason why it would be helpful to still try to root the phone.
So, the only thing that happened before my phone freaked out is that I have spilled a bit of beer on it (only a few drops, phone was in a case). Never rooted the phone. Phone was only a month old. I think it is running on android 4.2, but I'm not sure.
I think the volume down button is still making contact somehow as the beer has not dried off. Or maybe the button is being pressed somehow. I say this because when You power on an Android phone with power down key, it usually boots into fast boot. Try cleaning again.
Mirhawk said:
I think the volume down button is still making contact somehow as the beer has not dried off. Or maybe the button is being pressed somehow. I say this because when You power on an Android phone with power down key, it usually boots into fast boot. Try cleaning again.
Click to expand...
Click to collapse
I tried. I disconnected the connection cable from the volume button, but it doesn't make any difference.