[Q] Mobile Network Not Available - Samsung Galaxy S2 - Galaxy S II Q&A, Help & Troubleshooting

Hey guys,
This is my first post here so please be nice I will try be as informative as I can!
Last week my aunt got a Samsung Galaxy S2 as an upgrade after my recommendation. She loved the look of things and liked how she could access Youtube and Facebook but then she got locked out of her phone completely and couldn't get back in because she didn't know her Gmail account.
After a bit of research I found out that I should do 'Hard Reset' and all should be back to normal afterwards, I did so and everything looked okay.
After giving the phone back to her my aunt said she no longer wanted it and gave it to me because it was too 'complicated'. Obviously I was overjoyed as my current phone does not even compare to this beast!
I put in my Orange sim, (hers was Orange too) turned on the Wi-Fi to update all the apps not even noticing that the 3g icon wasn't on. I could see the phone had some signal so I thought everything was okay. It was only when I tried to call my dad of the phone that I realised something was wrong. It said 'Mobile Network not Available'.
I have found many threads about 'rooting' or IMEI but I don't understand what they mean as I am a newbie in all of this.
I would send the phone for repair but it does not have insurance so that's a no go. The phone came unlocked too so I don't understand why it's doing this. The sim I put in works on my old phone so I'm pretty sure there's nothing wrong with it.
What should I do?
Looking forward to your replies

See * HERE *

Remove your battery and your sum card.
Wait 10 seconds put them back in and reboot.
If problem still exists go to
settings > wireless and networks > mobile networks. Select your carrier network.
Sent from my GT-I9100 using XDA

Thank you for your replies samgalaxys2 and dred_up, I appreciate it!
I tried doing what you said samgalaxys2 but nothing's changed, I tried doing it myself before but no luck
In reply to your questions on the other thread I can confirm that my sim works as it works on my old phone. I can also create contacts on the sim too.
I don't know what the EFS folder is but when I dial that number you said (*#06# ) I can also confirm that the IMEI is the same number shown in my settings and underneath the battery.
What should I do?
Wiska.

The fault = put your sim in the phone then not working .
First step has to be to get a new sim .
That would be followed by either a return to a service centre or via XDA a flash of new stock firmware .
jje

Have you tried the Access Point Names in the network settings, mine changed it's self after flashing a new rom.

Hello JJEgan, I have tried various working sim cards and it doesn't make a difference, I even tried a brand new T-Mobile sim. In the 'About Phone' section I can clearly see the Sim's name but it always says Out Of Service underneath.
I have tried that too s.d.oconnor, at times it doesn't work and when it does it says something like 'Network Updated' but nothing changes.
What do you guys mean by 'Flash of new Stock Firmware' & 'Flashing new Rom'
Sorry for the amount of questions guys, I have never experienced something like this before

Wiska said:
Hello JJEgan, I have tried various working sim cards and it doesn't make a difference, I even tried a brand new T-Mobile sim. In the 'About Phone' section I can clearly see the Sim's name but it always says Out Of Service underneath.
I have tried that too s.d.oconnor, at times it doesn't work and when it does it says something like 'Network Updated' but nothing changes.
What do you guys mean by 'Flash of new Stock Firmware' & 'Flashing new Rom'
Sorry for the amount of questions guys, I have never experienced something like this before
Click to expand...
Click to collapse
Stock - unbranded Samsung roms .
Stock Roms .and csc
http://forum.xda-developers.com/showthread.php?t=1075278
jje

Hmm okay,
I followed the thread and had to do it at-least 3 times before I could do it 'correctly'
I managed to get Ice Cream Sandwich OS on the phone and although I could now use the sims internet I can't use it to call or access my voicemail.
What can I do to fix this?
If I have to download a new rom could you copy the link because I think that maybe that's where I went wrong?
I am sorry but I tried my best as it is my first time doing all of this.
I think the Rom should be an XX as the phone and myself are in England plus my network is Orange
Wiska.

You can use the Dutch firmware XEN without problems...
Also is your fone a i9100P (NFC) or standard i9100?
Or take fone into Orange or a Samsung repair centre to have it checked out.

Hmm do you recommend I Flash it again and get XEN?
Do you think they'll repair it even though it has been flashed? I've got ICSandwich on it and I don't think Orange has released it yet lol
I tried to change the APN but nothing is happening

Wiska said:
Hmm do you recommend I Flash it again and get XEN?
Do you think they'll repair it even though it has been flashed? I've got ICSandwich on it and I don't think Orange has released it yet lol
I tried to change the APN but nothing is happening
Click to expand...
Click to collapse
If it was a Orange (UK) branded phone, then first download, install and run Triange_away app. This will reset the custom rom flashing counter and take away any triangle at boot up (if present).
Next you need to download and flash the BVKJ4 rom from * HERE * - it is the latest official Orange UK ROM. It will wipe the phone to factory setting and you will loose root. It may solve your problem, but if it doesn't it will put your phone back to valid warranty for the service centre.

Sorry for the late reply, the amount of work college gave us yesterday was just too much!
Thank you for the link fred_up but the links are dead
Thank you for trying to help though, I really appreciate it mate!

Anyone know what I should do?

Search for the stock rom you're after on Samfirmware.com.
Edit to add - Make a note of the rom details from Intra's thread (the one you were linked to where the links don't work), that will make searching Samfirmware easier.

Thank you MistahBungle!
I am downloading what looks to be the firmware I need right now so fingers crossed it works!
Many thanks for the help mate! I will keep you updated if it works or not

I tried the latest Orange one but that didn't do anything, I then tried using the Carphone Warehouse one and although the 3G internet stuff works I can't call or text!
This is so annoying lol, any advice?
The phone isn't locked or anything as my aunt gave it to me, what can be the problem?

Wiska said:
I tried the latest Orange one but that didn't do anything, I then tried using the Carphone Warehouse one and although the 3G internet stuff works I can't call or text!
This is so annoying lol, any advice?
The phone isn't locked or anything as my aunt gave it to me, what can be the problem?
Click to expand...
Click to collapse
toot the damn phone

had same problem , just wipe data/factory reset, and cache then make a clean install of ur rom , and request the APNs again from your carrier
at first u can just delete the APN settings of ur carrier and try to get them again from it

Related

[Q] help!! cant place calls says "no network

so i bought a used vibrant off of a guy i know. And it worked perfectly. After a few days the phone just stopped working when i tried to do a factory update. Now the error i get when i try to make a call is "network not available" and where my bars would be it shows a circle with a line through it. I have tried booting on flashed roms and i have tried putting on stock 2.1, i have even tried to put the unlock code in, but nothing works at all!!! tmobile has no clue about anything and just keeps telling me to hard reset or send it in for repair but i have no insurance and i cannot be without a phone!!! please help me asap. i have also tried to go to select network and nothing comes up at all it used to say att and tmobile now nothing?? i am clueless here?!?!?!?! everything else works on the phone just no network as in wifi, market place etc. and i know its not my sim as i just got a new one and tried in my friends vibrant and it worked!
You might need to add the APN manually maybe?
Where you went to search network goto access point names and click on tmobile
The APN should be : epc.tmobile.com
MMSC should be : http:/ /mms.msg.eng.t-mobile.com/mms/wapenc
MMC should be : 310
MNC should be : 260
APN type should be : Internet+MMS
Just a suggestion but you could always just odin back to a factory fresh install. Sounds like the OTA update that you installed hosed something. Are you getting any SIM errors or anything else?
if u can (via wifi or something) download Rom Manager from the market and click on "fix permissions".... see if that helps.
all the settings in the apn are corect as per what the values you typed should be, i have rom manager and tried the quick fix with the permissions, nada, and this is the strangest problem as my sim card is reading as all my sim contacts are showing...so i know the sim card slot is not the issue, and when i tried to flash back to stock using odin 2x now, it still leaves out the calling feature, i was thinking maybe it has to do with the modem in the phone and somehow it got deleted for good unless i reinstall it???
clubstylenyc said:
all the settings in the apn are corect as per what the values you typed should be, i have rom manager and tried the quick fix with the permissions, nada, and this is the strangest problem as my sim card is reading as all my sim contacts are showing...so i know the sim card slot is not the issue, and when i tried to flash back to stock using odin 2x now, it still leaves out the calling feature, i was thinking maybe it has to do with the modem in the phone and somehow it got deleted for good unless i reinstall it???
Click to expand...
Click to collapse
This might be the fix you need. Download JFD tar and 512 pit files. It is a stock build that should completely clean and reinstall all the correct files needed. When you flash into Odin3 make sure repartition is UNTICKED or it will not work! I've had plenty of issues in the past and JFD has resolved every last one of them. J16 helps, but not with everything. Probably because it's just an update file.
Sent from my SGH-T959 using XDA App
This guy didn't happen to try unlocking the phone and mess anything up in the efs folder did he? Like the imei number....
Sent from my SGH-T959 using XDA App
As far as I know the imei is good according to the tmobile store I just,went to and I,tried the odin method it did not work do I need to reinstall the radio band somehow maybe?
clubstylenyc said:
As far as I know the imei is good according to the tmobile store I just,went to and I,tried the odin method it did not work do I need to reinstall the radio band somehow maybe?
Click to expand...
Click to collapse
What do you mean by it didn't work? The JFD file did not flash successfully or it did flash successfully, but you are still not getting a network signal? If no network signal then I advise you call T-Mobile and tell them you are having gps issues and they should replace the phone as long as it's still under warranty. It's worth a try. The worst they can say is sorry your warranty is expired.
Sent from my SGH-T959 using XDA App
the flash worked as in it was successful but no network still comes up. i called tmobile but since i bought the phone originally not from tmobile they said bring it back to the person you bought it from. tmobile even resent the signal to my phone and i was on the phone for over and our with them doing the same thing over and over, but to no avail. before i throw this phone on ebay for parts.... any other ideas???
ask the guy you bought it from.
Sent from my SGH-T959 using XDA App
did you check if airplane mode was on. i had it sometimes hide in the menus but never said in the notifications
So I checked airplane mode and nothing. It wasn't on that so still no fix. And the guy I got it from said he didn't do anything but I think he bsing. Is there anyone in the new york area that thinks they can fix this. Even if for a little fee it might be worth it?? Let me know asap I need a phone.
i guess no one found a fix for this as i still have the phone and the repair shop i got it back form seems like they didnt know what to do at all, even changed out the sim card slot to no avail.
clubstylenyc said:
i guess no one found a fix for this as i still have the phone and the repair shop i got it back form seems like they didnt know what to do at all, even changed out the sim card slot to no avail.
Click to expand...
Click to collapse
Does turning flight mode on then off let it come back online? The issue is a werid one, but has been popping up around the forums. I wish I had a concrete answer for you. When you Odin back to stock JFD firmware, it replaces the modem entirely and should set you back to how it came from the factory. If thats not working, I would go get my money back.
Could you fix your problem with the phone? I'm having the same problem here. The weird thing is that my phone is unlocked and it works with an AT&T sim card, when I try my T-mobile card, I can't make calls. I tried everything, flash back to stock with Odin, manual settings, Airplane mode off and on, around 10 different Roms, and a bunch other suggestions but I still can't make it work. Any help will be greatly appreciated.....
jmcghee1973 said:
You might need to add the APN manually maybe?
Where you went to search network goto access point names and click on tmobile
The APN should be : epc.tmobile.com
MMSC should be : http:/ /mms.msg.eng.t-mobile.com/mms/wapenc
MMC should be : 310
MNC should be : 260
APN type should be : Internet+MMS
Click to expand...
Click to collapse
Did you check these settings under Mobile Networks--AccessPoint Names? Do you see T-Mobile US as the selection? If you do, make sure the settings are as described here.
Flashing to stock would have fixed any issues that were software related... sounds like you have a hardware problem. You should odin back to stock.... wipe data/factory reset.... then flash again just to be sure. I've had funky issues that this has helped in the past
clubstylenyc said:
the flash worked as in it was successful but no network still comes up. i called tmobile but since i bought the phone originally not from tmobile they said bring it back to the person you bought it from. tmobile even resent the signal to my phone and i was on the phone for over and our with them doing the same thing over and over, but to no avail. before i throw this phone on ebay for parts.... any other ideas???
Click to expand...
Click to collapse
Try flashing Eugene's froyo that does not brick, here it is, it might fix the problem. HERE it is, try it, maybe it will work.
I have "mobile networks not available" problem also.
I flashed theese roms:
http://forum.xda-developers.com/show....php?t=1061889
http://forum.xda-developers.com/show....php?t=1021383
Problems are same for theese two problem.
1- There is no mobile network data. When i want to make call, it says, "mobile network not available".
I did the apn fix (set to default, reset etc.) No working.
I opened *#*#4636#*#* and do somethings explaning under "fixing network problems" threads.
Theese all not working.
I'm looking for help. This problem is not about sim card or operator(t-mobile etc.). Because a lot of people have same problem from all world. Every thidsd people using different gsm operators. So, fixing method with sim cards not working. This problem is about rom. Because, when downgrade to Android 2.1 or 2.2, there no problem. Please help.
2- Second problem is powering off it self every 15 minutes. All theese two roms have this problem. Not every time after 15 minutes. Sometimes after 10 minutes, sometimes after 40 minute (after boot).
2.1 and 2.2 also don't have this problem.
Please help.
There is a lot people on world using CyanogenMod. And they are flashing this rom with same method with rom manager.
Why this rom have problem about mobile network and powering of.
Thanks.
Click to expand...
Click to collapse

[Q] not registered on network. Galaxy 2

Hi.
I have a big problem with my G2, and have tried many things.
It all started 2 weeks ago. I lost connection to my network.
I tried many things, and ended up giving it to a repair shop, in China, as I was there shortly. They put a new firmware into the phone, and a chinese SIM card worked.
I found an english version of the firmware, and asked them to update with that version, No problem. Everything worked well...but when I arrived back to Denmark, same problem. Not registered on the network.
Now I have tried many things, as Kies could not recognize the firmware version. I burned a 2.35 version into the phone with Odin, and Kies regocnized the version, and now updated to 4.03. Great, but ... I have the same problem. APN settings acc to my network provider. Oister 3 in Denmark.
I really have no idea what to do anymore. And I cant send it in for repair, as the flash counter says 10 times.
Is ther someone here, with a very deep knowledge in Logs etc, as I can send Logs if I am explained what to do.
The short time the phone worked, did I really love it.
And also the chinese SIM can not connect from Denmark.
I would prefer all Logs etc in private email, but if we solve it, I will poste solutions and results here.
Best of regrads
Morten
As for the counter, install and run triangleaway - it can be found in the SGSII section of XDA.
Check that the sim card works (try it on another phone) and borrow another sim card (on the same network). It is amazing how many problems like this are due to a damaged sim card or just not connecting correctly. I had a friend who took the sim card out to flash their Samsung Galaxy 3 and put in the sim card wrongly and couldn't make a call.
Can you copy your contacts to or create one in the sim card?
I doubt that it is a problem with the EFS folder, ie no IMEI number because it was fixed with a china sim, but it may be. Is the IMEI number you get from dialing *#06# 004999010640000 or different from the label under the battery? If so then you have a EFS folder problem. There is an app that may fix it - it requires root - * HERE *
Mobile network
Hi
Thanks for the reply.
A:
I can make, copy, edit etc contact directly at the simcard in the phone, and also copy, edit etc from Kies to the Sim card. And yes. It is the simcard I can do those things at. Double checked that it was somcard and not the phone memory
B:
Double checked the IMEI number again.
Label phone same as *#06#
Further information:
In the first day, I tried many many things to get the phone working.
I searched the internet a lot, and I found some kind of help. Like with IMEI check, I should type a code like *#xxxx# or *xxxx* Stupid as I was, I did not write down the code, and also did not safe the page on the internet, so I have no idea what code I wrote. I am sure it was something regarding Mobile network or CSC.
Reg Triangle away.
My phone is no longer rooted, as I try to have it in original mode, so its ready to send to repair, if needed. Triangleaway needs the phone to be routed, right ?
And will that not require an unsafe kernel ?
After resetting, then I suppose I need to install an original kernel again, and will that not make the counter go to 1 ?
Any other ideas ?
Regards
Morten
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Hi,
I got the same problem but different scenario
atifsh said:
can you be little clear....
no network or no data (internet) on your current network
1: do you have a locked phone or unlocked. [carrier locked when new]
2: no network will be no signals at all, no phone call....
3: no data will be you cant browse, send receve emails
4: counter can be fixed easy as now your on ics
Click to expand...
Click to collapse
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Mobile network problem
Hi.
Please see my answers below
1: do you have a locked phone or unlocked. [carrier locked when new]
The phone worked before, and was not locked, but as I send a command to the phone, could I have locked it ? How can I check that ? And it does not give me any warning when I start the phone up.
When I try to make a call, it right away says: Dialling ...Call ended.
2: no network will be no signals at all, no phone call....
No mobile network. It is ONLY a problem with phone calls and reciving calls.
I have plenty of signal
3: no data will be you cant browse, send receve emails
Data is right now not working, WiFi works.
I cant get correct APN settings, as my provider sends this as system configuration to the phone, but cant recive it.
3A: My provided is named 3 Oister, and normally this provider is listed under Network operators. On this phone it is NOT listed. 3 Oister is using network of 3, and only network of 3 is listed.
If I pull down the menu from the topbar on the phone, it actually says 3 Oister, but 3 Oister is not listed under Network Operators.
On my other SG2, 3 Oister is listed in Topbar and under Network Operators.
I bought a new SG2 as well, and we are 2 persons using SG2 here.
4: counter can be fixed easy as now your on ics
How ? Can I do that without rooting and install different firmware ?
I do run ICS ver 4.03, updated by Kies.
In worst case, I will send the phone in for repair, but for sure, needs the counter reset.
Regards
Morten
Put a new firmware in the phone then probably wrong modem and CSC for your location .
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Rom counter for ICS use the search tool for the relevant post .
jje
Mobile network problem
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
regards
Morten
SG2Denmark said:
Hi
Please find answers below:
Put a new firmware in the phone then probably wrong modem and CSC for your location .
As my counter says 10, you can see, I have tried this several times, and its also written in my first post.
Please send the code for check of CSC and changing CSC. As I remember it is set to be NEE.
Chinese sim unlikely to work 4000 miles away but that is easy to swap sim .
Chinese SIM works all over the world, as long as Roaming is allowed. And it works in the other phone. Now I have the Denmark SIM in, and same problem. Yes, I did close down the phone, changed SIM and started the phone again. Exactly SAME problem.
Sim CSC Modem . Firmware .
Then your answer is hardware fault if above are ruled out as not a problem.
Rom counter for ICS use the search tool for the relevant post .
Would be nice to have the info written here instead.
Sorry i refuse point blank to search for someone else .
Neither do i have the relevant post bookmarked otherwise it would have been posted .
jje
Click to expand...
Click to collapse
SG2Denmark said:
Hi.
Please see my answers below
Regards
Morten
Click to expand...
Click to collapse
try this before you send for repair.......
get this stock for your network
http://www.hotfile.com/dl/149692036/21dfd27/I9100XXLPQ_I9100HTDLP3_HTD.zip.html
1: forget all your idea's do exact as i say
2: remove your sdcard
3: using cwm format system, cache, data, sdcard [system is a must]
4: remove battery / insert back goto download mode
5: flash the ROM you downloded using odin, after restart dont do any restores
6: wait for few minutes now dial this *2767*3855# [important]
dont restore any backups including titanium stuff.
if your phone works now put your sdcard back and do whatever now you want.
---------- Post added at 04:29 PM ---------- Previous post was at 04:24 PM ----------
Saisuay said:
Hi,
I got the same problem but different scenario
1. my phone is unlocked(international).
2. signal show full, but no phone call
3. I don't use data, but wifi, and no problem with wifi.
Well, this : not registered on network only happen if phone idle for more than 3hrs, meaning phone just work normally if I don't let it idle for long time. This very frustrating as every morning after wake up I have to switch between airplane mode for phone working again.
Greatly appreciated for your help
Thanks in advance
P/s: currently on Slim rom(cm9). But have tried almost all custom rom found in xda, problem still exist. Even try to change CSC to my current country( Thailand) on stock DL7( included Thailand region), no luck. APN setting also change to default network provider.
Click to expand...
Click to collapse
next time start your own thread........ this time im helping
do as i posted for the OP but instead of his firmware download your country specific firmware.
seems as a modem issue but can be sim related.
Mobile network problem
Hi again
Followed the guide very detailed
3: using cwm format system, cache, data, sdcard [system is a must]
Wiped all data in System and also Wiped Cache, using:
Root the Samsung Galaxy S2 GT-I9100 running XXLPQ firmware and install ClockworkMod Recovery: CF-Root-SGS2_XX_XEO_LPQ-v5.3-CWM5.tar
Done with Super User Granted.
4: remove battery / insert back goto download mode
Done
5: flash the ROM you downloded using odin, after restart dont do any restores
Flashed with Odin 1.85 in PDA: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5
6: wait for few minutes now dial this *2767*3855# [important]
Done. Phone shows Factory Reset in big letters
dont restore any backups including titanium stuff.
Nothing restored.
Booted up, and automatic installed APK's
Same problem.
Only difference is that now the counter says 11 counts
But thanks for a detailed and well told possibility.
As I see it, the problem is connected to the standard the phone connects to the Mobile grid. As I told earlier, I made a stupid thing. I send a command with *#xxxx* in the phone, and I cant remember what code, and I did not save the page on the internet. I really think the problem is about a standard. That the phone is setup to a standard that the 3G net is not using in Denmark.
I can dump logs etc, if anyone can help. But I need to know how.
Regards
Morten
buddy your problem was.... network right? is it working now?
forget counter it will be fixed....later using triangle away with ics bootloader
---------- Post added at 12:06 AM ---------- Previous post was at 12:01 AM ----------
if your phone now works fine with calls send and recieve, manually add the apn to get 3G.
Mobile network problem
Hi
Nope. Did not solve the problem.
Just ran Triangle away, and moved the Firmware: I9100XXLPQ_I9100HTDLP3_I9100NELP2_HOME.tar.md5 to the SD card.
Will try now to install it by CWM
And then I give up. Will try to send it for repair ..... really a shame, as I really would have liked to solve it here
Cheers
Morten
Mobile network problem
Hi Buddy
It finds a lot of Networks, but cant connect to any of them
3 networks with 3G and 4 with 2 G
But not the Mobile network I need to connect to> Oister 3
My other SG2 finds that network without any problem
Cheers
Morten
I had the same problem too. At first I tought it was a rom issue, but it wasn't actually. I turned my phone off and removed and placed back my sim card and it worked.
Mobile network problem
Finished programming original firmware using CMW as source for Odin, after counter was reset to 0, and the pnone status is the same as before, but counter is 0.
So will try to send it in for repair.
Thanks to u all.
And SIM card has been removed several times, even tried with a different.
No luck at all
Cheers, and thanks again
Morten
Did you ever get to the bottom of this?
I've been using my phone in Brazil and now i'm in the UK, it's doing exactly as you describe.
...
How would you go about checking these?
Escy said:
How would you go about checking these?
Click to expand...
Click to collapse
Compare the IMEI that displays when you type *#06# to the IMEI printed on the label under your battery. They should be the same.
For your own sake, do NOT post what the IMEI under the battery actually is, whether it's the same as what's displayed when you dial *#06# or not.
As for checking IMEI blocking by the carrier, that should be obvious. Call your carrier.

[Q] Noob he rooted unlocked sgs2( originall 3 uk) is not working with orange uk sim

Hello guys newbie her hope u wonderful people can help me. Sorry i have spend lots of time reading posts. But still cannot work it out. Forgive me
My problem is i have rooted and unlocked my wife's sgs2 which was locked to 3 uk is not recognising my orange uk micro sim, the reason to doing so is we like to swap our phones.
even tho i have unlocked whenever i turn the sgs2 on it pops up the 3 welcome screen.
i am running icecream sandwitch 4.0.3
base band ver. I9100NELP3
Kernel ver [email protected]#3
Bulild no IML74K.XWLP7
Please please any suggestions to get the phone working on orange is really i mean it really appreciated.
Also if u guys need to any more information kindly shout,
Do i need to flash a different rom to get the phone working on different sim? if so do i need a rom with XWLP7 kernel?
Thx a lot in advance and waiting to hear from u brilliant peoples from this site.
Thx
Tony
bigbull_009 said:
even tho i have unlocked whenever i turn the sgs2 on it pops up the 3 welcome screen.
Click to expand...
Click to collapse
Just because it shows the 3 welcome screen doesn't mean it's not unlocked, just branded. If you continue past the welcome screen, are you sure your Orange SIM doesn't work? If so, what method did you use to SIM-unlock it?
Thx a lot for the reply.
Initially i have used Chainfrie's Galaxy S2 sim unlock. but didn't work. Then i have used Helroze's Galaxy_S unlock. After that i pressd *#7465625# it says
Network lock OFF
Network Subset lock OFF
SP Lock OFF
By this way i believe its unlocked. But dont know its really unlocked.
Cheers
Tony
Branded means network branding and add on .
Your is 3 branded
Locked means locked to a network unlocked and it will work on any network .
#
Not recognize sim first question has to be does it reconize any other sim .Second question have you entered the network settings for orange ???
jje
(rails) jjgtssu
Mr jje,
thx a lot for your kind reply.Thx.
I only tried orange sim but no help.
Secondly even if a phone unlocked do i need to add orange network setting? Sorry i didn't know that. Again could u please guide me how can set this up? Please any help will be really appreciated
Regards
Tony
Type in *#06# does your imei number show?
Sent from my GT-I9100 using xda premium
Thx for the reply,
Yes it does show the original IMEI no.
Regards
Tony
By the info youve given already your phone should be unlocked. Will it not make or receive calls or is it just the web that aint working? Does the sim card work in another phone?
Sent from my GT-I9100 using xda premium
Thx for the reply.
no i cannot make any calls with orange sim on sgs2. But this sim works absolutely fine with my iphone.
Kindly let me know anything else u like me to look for.
regards
Tony
Sorry to jump on this thred but noticed the OP had the same kernel, build and baseband numbers as my newly bought S2.
Ive been looking about for the right files to download to root mine but have been puzzled by the right ones to get.
Which are the corect kernel and firmware files I need?
Currently on Three network also looking to unlock and debrand.
Hope you can help
Cheers Lee
bigbull_009 said:
Thx for the reply.
no i cannot make any calls with orange sim on sgs2. But this sim works absolutely fine with my iphone.
Kindly let me know anything else u like me to look for.
regards
Tony
Click to expand...
Click to collapse
Only two possible answers left .
One you have not entered your networks settings or they are wrong .
If you have then phone is not unlocked .
Simple test .
Phone works with original sim = software OK .
Other sim works in another phone = sim ok
Phone works on another network sim after network setting have been entered if not then its not unlocked phone .
jje
thx for all your support. its working now
Hello
i have rooted my phone because i need to use a different sim. Because i was with 3 it wont let me to use a different sim even after rooting and unlocking it.
The only way if u want to use a different sim is to flash a unbranded official uk firmware on it.Because even if u unlocked the phone after rooting all the bloat ware and the fiemware from 3 wont let u use any other sim (i mean in my case.) but make sure u have already backed up the current firmware before flashing a new firmware.
Please use method only if u bold enough to do it. because if u done anything wrong it may void the warranty.Please do all this in your own risk, to overcome this use a jig u can buy from ebay. or goole it or there is lots of information about this in you tube to reset the flash counter
I will explain what i did to my phone
Step1, Rooted my phone using the method described in android authority and firmware xwlp7 which is described on the above site. here is the link for it please copy and paste on your browser then u will see the method how to do it.
http://www.google.co.uk/url?sa=t&rc...xMSnBw&usg=AFQjCNEAJtIUKzYLRTUMggMwJWe2V-SseA
Step 2,Once u have rooted Get the sim unlock apps from Google play, in my case the Chain fires one didn't work, use this app only once, if u use it more than once u r phone may get locked. Then i have tried Helroz's Galaxy_S Unlock and it did worked.You can check this by typing *#7465625# in u r dial pad once the app run and if u r phone is unlocked it will say sim lock 'OFF'.
But at this stage my phone wasn't working with my other orange sim . The reason was the phone was still on 3 uk firmware that's why the phone wont let me to use any other sim. So i need to find a unbranded original firm ware close to XWLP7 which was my original firmware because i don't really want to try any other firm ware.
So i have found that carphone warehouse uk was using XWLP7 firmware in their sgs2 which is same as mine. Because phones from carphone ware house can use any sim i thought this may work with any sim on my phone as well, You can get this from SAMWARE site where u can find all the firmwares for sgs2, new and old. This site is free and only need a registration. Down load it and extract it in to a folder(tar file). Once you are in the site look for the carphone ware house uk's firmware. I hope you are in Ice cream sandwich 4.0.3
Step 3, Before flashing this do a back up of your current firmware just in case if anything goes wrong , u can flash back. U can do that in recovery mode, (Turn your phone off, turn it back on again by pressing volup+home+power) U have options there to back up, once you done the back up of original firmware in the reoverymode
Step 4, Do a factory wipe/ reset
Step 5, Do a cache wipe as well on the recovery mode this will help u to do a fresh start.
Step 6, Tun the phone off again and turn it on back on down load mode( vol down+home+power button)
Step 7, Start odin which you have used to root the phone in step 1 then connect the phone using the usb cable and odin will recognise your phone (yellow colour on the left hand corner of the odin page) Once this is seen on the pda choose the firmware you have downloaded ( carphone ware house oen from SAMWARE) And make sure only reboot and F.reset time and pda are checked,make sure nothig else checked in the odin. Then let it run, this will take few mins and the phone will reboot.
Hope fully this time u don't see any 3 welcome screen, turn it off and try using the 3 sim first, it should work then try any other sim, in my case that was orange it did worked fine including mobile data so you don't have to change the APN settings for each network provider.
Thanks for the xda develpers, android authority and samware for all their hard work in providing lots of information.
Any doubt let me know. Please do not do anything unless you are really comfortable with
Thx
Go to any of the supermarkets and buy a PAYG sim from another network,{around £1.00}, youi don't have to register the sim to see if your phone is unlocked.
{EDIT} I see you said your coming from a iphone.... So that means its a cut down sim {micro-sim} card.
Parhaps it is not seated in the correct position.
Just a thought..
My phone is doing the exact same thing, can anybody help?
Originally on three UK. Got unlocked in a shop. Orange sim card worked fine. Restored to factory defaults to erase phone. Orange sim card no longer works, but phone is showing as unlocked. Every other network sim card works fine.
Its bugging me, took it back to the shop where i got it unlocked and the man said he had never seen anything like it.
Any help would be great. Thanks

[Q] "Not registered on network"

Hello there,
A few weeks ago I was trying out different custom roms on my galaxy s3, and I somehow managed to **** something up and my IMEI number got changed to something like 00400001234. I kept getting "Not Regitsrred on Network" error if I tried to make calls. So I took it to a repair shop and paid £25 to get it fixed
It got fixed and the imei number went back to normal - I could make calls again!
I then did efs, nandroid and titanium backups and then flashed foxhound rom, but again I get the "not registered on network" error. So I restored the backup, but it still says the error. I tried a different backup and still it cant connect to network :crying:
What I tried to fix this:
- turning it off for a while then back on
- manually trying to connect to my network
- manually enterring APN details
- ate a bagel
- factory reset / data wipe
- I followed all the guides I could find on this site and used the search function extensively! the last thread i read was this one but the guy couldn't find a solution other than taking it to a shop
I think I have only these options:
1) try to fix it myself maybe flashing a different radio, CSC, or something (?)
2) take it back to repair shop and pay another £25
I read somewhere that the method the shop uses to 'fix' the phone means that you cant install custom roms. is this true?
As you can probably tell, I am a novice at this kinda thing and so it's very frustrating cos I cant understand how to fix this =/
Thankyou
A guess is that you flashed custom rom and either have no CSC wrong CSC or wrong modem for your network . Or EFS folder is damaged .
Possible solution restore original rom via .
http://forum.xda-developers.com/showthread.php?t=1978840
Then test .
jje
so is the imei there?
yes the IMEI on the phone matches the one printed under the battery
thanks for the link. i'm trying to use kies now to fix it, but it's saying my device firmware version is not supported to update via kies. not sure what this means cos i flashed the stock rom already =/
Trying flashing the stock modem if it's not already, I too got same problem and then flashed the stock modem for my rom/country and it worked
Just my experience being a noob to flashing
Sent from my Galaxy S3 using Tapatalk 2
tintin1503 said:
Trying flashing the stock modem if it's not already, I too got same problem and then flashed the stock modem for my rom/country and it worked
Just my experience being a noob to flashing
Sent from my Galaxy S3 using Tapatalk 2
Click to expand...
Click to collapse
i would like to try flashing a new modem/csc but i dunno where to find those seperate files. do you have a link to where i can download the unbranded UK one?
ive just flashed another rom with odin (UK unbranded BTU 4.0.4), and now i'm getting a different error. the phone now says 'mobile network not available' and there are no mobile networks showing when i try to search for them. i am no longer seeing the 'not registered to network' error
i'm still getting the error message in kies saying my firmware is not compatible too =/
dunno if this helps, but when i dial *#1234# it shows this information:
AP: I9300XXBLG8
CP: I9300XXLG8
CSC: I9300XABLG8
what does it all mean =S
edit: okay, i've just been down to the store where i originally bought the phone from. i had one of their sales guy snap a picture of the firmware version info screen. for comparison i've included a screenshot of my s3's info:
i.imgur.com/SQ19c17.png
my plan is to try and locate this specific firmware and flash it onto my device in hopes it will fix it =<
does anyone know where i could find this specific firmware?
xiandrii said:
i would like to try flashing a new modem/csc but i dunno where to find those seperate files. do you have a link to where i can download the unbranded UK one?
READ the MODEM thread .
i
AP: I9300XXBLG8
CP: I9300XXLG8
CSC: I9300XABLG8
what does it all mean =S
You have messed the firmware .
my plan is to try and locate this specific firmware and flash it onto my device in hopes it will fix it =<
does anyone know where i could find this specific firmware?
sammobile .com
Suggest you flash nothing until you have actually read the basic faqs and guides first .
jje
Click to expand...
Click to collapse
Reboot into recovery (Vol Up + Home + Power).
What is the CSC shown?
tweetatoo said:
Reboot into recovery (Vol Up + Home + Power).
What is the CSC shown?
Click to expand...
Click to collapse
the console text says it has applied CSC-code "CYO"
ive managed to find the correct firmware now, so that it matches the stock s3, but yet my problem still remains =/ once again it is giving me the 'not registered on network' error
dont know what else to try now =/
maybe the CSC code is incorrect, and changing it would fix my issue?
CSC has nothing to do, since your phone is unlocked. It depends on the network, whether GSM or UMTS.
Try this firmware for the CSC CYO:
http://www.hotfile.com/dl/190153878/49a62fc/I9300XXELLA_I9300OXXELL1_CYO.zip.html
1- Make sure to flash using Odin 3.07. Find it in the forums. To flash, you must enter the download mode. Switch off the phone, then Vol Down + Home + Power.
2- After flashing and rebooting the device, when the logo is shown, remove the battery and reinsert it.
3- Enter the recovery mode using (Vol Up + Home + Power).
4- Choose "Wipe factory settings".
5- Reboot the device.
6- Enjoy.
Being in an area with weak network coverage can cause continuous error like "Not registered on network". Therefore, after flashing, try forcing the network into GSM via "Setting -> More Settings -> Mobile Networks -> Network Mode -> GSM Only".
This shall work fine with you
well thanks for trying, but that didn't work either. i followed the steps exactly and i still get 'not registered on network' error =/
this is so frustrating
xiandrii said:
well thanks for trying, but that didn't work either. i followed the steps exactly and i still get 'not registered on network' error =/
this is so frustrating
Click to expand...
Click to collapse
1- is your phone officially unlocked?
2- have you tried another SIM?
tweetatoo said:
1- is your phone officially unlocked?
2- have you tried another SIM?
Click to expand...
Click to collapse
yes the phone was bought from carphone warehouse (UK) and was already unlocked out of the box
also, no i have not tried another sim
i've just uses kies to find the exact firmware i need (entered the model + serial number) and flashed it... but, still i get 'not registered on network' error, despite having full 5 bars signal
i dont know what else could cause this. the firmware is correct, imei number is correct, everything is back to stock.. so why am i still seeing this error? :crying: ive run out of ideas now! well, unless the 'custom binary counter' stops the phone working if you flash it too many times (???) i really dont know what else to try
xiandrii said:
yes the phone was bought from carphone warehouse (UK) and was already unlocked out of the box
also, no i have not tried another sim
i've just uses kies to find the exact firmware i need (entered the model + serial number) and flashed it... but, still i get 'not registered on network' error, despite having full 5 bars signal
i dont know what else could cause this. the firmware is correct, imei number is correct, everything is back to stock.. so why am i still seeing this error? :crying: ive run out of ideas now! well, unless the 'custom binary counter' stops the phone working if you flash it too many times (???) i really dont know what else to try
Click to expand...
Click to collapse
Can you try another working SIM?
BTW, to reset flash counter, root your phone, use TriangleAway, reset flash, then flash the stock firmware again.
thanks for the help man, but ive given up on the phone now.
i've just had a terrible accident. and the phone dropped out of my pocket while i was riding my bicycle on the road. it got run over by a 4 cars, 2 trucks and a bus.
it's very sad.
good job the phone is insured.
xiandrii said:
thanks for the help man, but ive given up on the phone now.
i've just had a terrible accident. and the phone dropped out of my pocket while i was riding my bicycle on the road. it got run over by a 4 cars, 2 trucks and a bus.
it's very sad.
good job the phone is insured.
Click to expand...
Click to collapse
:0 this you bad luck weak ...
Better luck next time mate :/
Sent from my GT-I9300 using xda premium
xiandrii said:
it got run over by a 4 cars, 2 trucks and a bus.
Click to expand...
Click to collapse
oh man, it made me chuckle
xiandrii said:
thanks for the help man, but ive given up on the phone now.
i've just had a terrible accident. and the phone dropped out of my pocket while i was riding my bicycle on the road. it got run over by a 4 cars, 2 trucks and a bus.
it's very sad.
good job the phone is insured.
Click to expand...
Click to collapse
Sad to hear this.
Wish you better luck.
tweetatoo said:
Sad to hear this.
Wish you better luck.
Click to expand...
Click to collapse
After thinking you're kind of ... lucky
You already have a stupid problem then u had an accident and killed it and now you're insurance will take of both problems xD
Always look on the bright side xD
Sent from my GT-I9300 using xda premium
I'm so lucky!

plz help

hello guys
I have a galaxy s3 and i cant make phone calls and send text messages. But my mobile data service still works flawless
Im on 4.1.2 base band i9300nelk2 build jzo54k.i9300xxemd2
my imei number is still present (no 00 or stuff like that) on status and serial number is still there
dont know what has happened working all good the other day and now its playing up. I have my efs backed up dont know whether its efs v1 or efs v2
I have been reading all day just done a full reset of the phone and cleaned the sim and re installed firmware with odin (never installed a custom road Just auto root last year this time and unrooted 3 weeks ago but was working fine till yesterday.
PLZ HELP THIS PROBLEMS IS REALLY A PAIN ( sry for the caps)
plz guys really need help this is doing my head in ( not registered on network)
I have cleaned my sim
reset factory setting
tried selecting mobile network settings
it was working perfect and then out of nowhere its saying this
plz really feeling down. was searching for a fix all night and yesterday
Have you tried flashing a different modem or reflashing your old one?
You did absolutly nothing new to the phone?
Sent from my GT-I9300 using xda app-developers app
tani786 said:
plz guys really need help this is doing my head in ( not registered on network)
I have cleaned my sim
reset factory setting
tried selecting mobile network settings
it was working perfect and then out of nowhere its saying this
plz really feeling down. was searching for a fix all night and yesterday
Click to expand...
Click to collapse
Suggest you start by reading the stickied faqs and guides .
Or take the phone to a service centre .
I have just rang tesco and my imei is not black listed. relief
I have not done any thing it was working perfect couple of weeks. i thought it might be tesco as they are upgrading networks now and then but no.
I have not put anything stupid in the phone or installed a custom rom.
I have just reinstalled the firmware via kies and still no luck it just says emergency calls only when i drag the top bar and not registered on network when i try make a phone call
When you say you have data...you mean you have data trough wifi? Or trough your privider?
Sent from my GT-I9300 using xda app-developers app
data throught my mobile sim tesco
tani786 said:
I have just rang tesco and my imei is not black listed. relief
I have not done any thing it was working perfect couple of weeks. i thought it might be tesco as they are upgrading networks now and then but no.
I have not put anything stupid in the phone or installed a custom rom.
I have just reinstalled the firmware via kies and still no luck it just says emergency calls only when i drag the top bar and not registered on network when i try make a phone call
Click to expand...
Click to collapse
This suggests you need to start at the beginning wipe phone and flash the correct stock rom for your network via Odin .
Its all in the faqs and guides alternative to reading is a service centre .
what modem do i install how do i know and how do i do that.
I have been reading around the forum and people are having same problem.
I was reading this thread is this anything to do with mine (http://forum.xda-developers.com/showthread.php?t=2529127)
is the same problem happening with s4s and notes
Dont know what country you are from...depends on where you live in the general tread there is a modem rill tread.
You can flash these through odin.
Or through custom recovery.
If you dont know/understand these terms you need to read up first
Read well!!!....if you dont know what you are doing you gonna mess it up more than it is now!
Or else take it for repair.
Sent from my GT-I9300 using xda app-developers app
im in the uk and the phone is on 3 network originally. currently its on 4.1.2 baseband i9300nelk2 build jz054k.i9300xxemd2
the imei is same as under the battery and serial number
what if eri version is unavailable and service state out of service
do you have to have root to install a modem

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