Has anyone had the issue when they call or receive a call and the person on the other end says that it sounds like your very far away. Does anyone know how to solve this, which mic is used when using the phone, is it the lower or upper mic?
A|ex said:
Has anyone had the issue when they call or receive a call and the person on the other end says that it sounds like your very far away. Does anyone know how to solve this, which mic is used when using the phone, is it the lower or upper mic?
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Regular calls use the lower mic, speakerphone uses upper mic.
This sounds like the rubber housing on the lower mic isn't seated properly, and may be actually partially blocking the mic. You can try opening up the phone yourself and re-seating the housing... or if you are squeamish about these things, take it to a service center and have a tech do it for you.
Thanks i think it might be something with my lower mic, the case does have space around the mic its a NGP Ultra capsule. Tempted to make it a little larger or it might be i have clocked my phone too low when in call. speaker phone is perfect
A|ex said:
Thanks i think it might be something with my lower mic, the case does have space around the mic its a NGP Ultra capsule. Tempted to make it a little larger or it might be i have clocked my phone too low when in call. speaker phone is perfect
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I was talking about a rubber housing on the mic that is internal to the phone. Meaning to check this out, you would have to actually unscrew the housing and open the phone.
But since you have a case on, it is worth testing without the case to see if the mic quality on regular calls improves. If so, maybe the case is partially blocking the lower mic. But if you can already see the entire lower mic hole with the case ON, then this is unlikely to be your problem, and you may need to have the phone opened up to re-seat the internal mic housing.
I am going to test NR off if that does not resolve it i will take the case to bits and try the card trick
Related
When the phone first arrived I was able to make calls either with the top speaker or the back (loud) speaker. I have the phone now for a few weeks and suddenly the microphone doesn't work when I'm in speaker mode!
I can hear and talk when I'm not on speaker, but when I switch to the speaker mode I can hear the person on the other side of the line but he can't hear me (and I checked, the phone is not on mute).
What can be the cause of this problem?
Exactly the same situation. But in my case the reason was my own stupidity. Ones my atrix stuck due to some youtube app issues and the only way to restart it was to remove battery (there was no any reaction to buttons). I noticed little hole on rear side near fingerprint censor. I decided it was hole for unlocking rear panel. It was really stupid as it actually was mic which was used when you turn on speaker. So, I damaged it by pushing needle in the hole thinking that I was unlocking the rear panel.
I think in you case it is some hardware problem too and most likely you need to replace the rear mic.
I'm having a problem talking to people on my razr. They alsways complain about barely understanding me although I'm talking slow and clear, not screaming of course but normal talking.
So I took a look at the razr: the mic hole is not in the middle of the phone and I usually hold the phone with left hand to left ear and then the mic is more far away from the mouth than the other way round. Can this really be a problem? Doeas anyone else (favorable in europe or even switzerland) regonize such a problem?
I also hold my Razr in the left hand to the left ear and it`s no problem. Seems that something is wrong with your mic.
Wiplex said:
I also hold my Razr in the left hand to the left ear and it`s no problem. Seems that something is wrong with your mic.
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I Agree... mic problem most likely
To be safe, you might want to check and make sure that your noise canceling microphone ports (the little hole in the back bottom right and the little slit top center near the flash) aren't being obstructed, either by a case or your hand.
The distance of the mic from your mouth is not a problem. If you've ever put your ear to someone's cheek while they were talking you'd find it to be pretty loud
I have the same problem, however not always, seems to me that rebooting the phone helps, have you tried that? (I am in Sweden)
Sent from my XT910 using Tapatalk
Like marsonist said, the distance between MIC and mouth doesn't matter (well, not when the phone is on your face... obviously if you talk at 100 meters of distance, well... hehm..) but anyway other than checking if the noise cancellation MIC is obstructed, check that the MIC isn't being obstructed by YOUR FACE when using it.
If it isn't being obstructed by your face and there isn't any visual problem, try a factory reset. If the problem persists, this is an hardware problem: I haven't got any problem with it and the person on the other part that is listening to my voice says that it is crystal clear and exactly perfect.
Obviously, if it turns to be an hardware problem you have the right to use your warranty.
The EternityProject Team Manager & Main Developer,
--kholk
So I fell into water with my new HTC one a few weeks ago and I was able to dry everything out and get the phone working. It was actually almost perfect except for there being some static through the speaker when on phone calls. There is however no static in speaker phone. Well just now the speaker became worse and now I can barely hear people on the phone. I was wondering if there is anyway the speaker can be switch to the other speaker that uses speaker phone while on calls?
cloakinghalk said:
So I fell into water with my new HTC one a few weeks ago and I was able to dry everything out and get the phone working. It was actually almost perfect except for there being some static through the speaker when on phone calls. There is however no static in speaker phone. Well just now the speaker became worse and now I can barely hear people on the phone. I was wondering if there is anyway the speaker can be switch to the other speaker that uses speaker phone while on calls?
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So if I am understanding this clearly, the speaker you put up next to your ear has static, but the dual speakers for the loud speakers work well?
xartic12 said:
So if I am understanding this clearly, the speaker you put up next to your ear has static, but the dual speakers for the loud speakers work well?
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Yeah. I used to be able to still make out what people say when I put it up to my ear even with the static but it has gotten worse now to the point that I cant understand them. The dual speaker works perfect.
The two speakers that you speak of I believe are separate from the headset speaker that is used for when the phone is placed to your head. I was looking at some tear down pictures from ifixit but couldn't really make out anything.
It must be very cumbersome, but at least the phone works after being in the water.
Edit: This may sound weird, but back when I had a 4th gen iPod with a touch wheel, most people including me had problems where the headphones sounded like they were blown out and producing static. Not sure where I heard to do this, but putting the inside of the headphone barely on your lips and blowing in and sucking would make the speaker push in and out. Weirdly enough, this fixed the problem we had with the headphones.
Not saying that you should try this, but I wonder if the speaker needs to be flexed and pushed around a bit.
Yeah it sucks that I can't talk to anyone without having the phone on speakerphone. I attempted the blowing in technique but didn't seem to do anything. Thanks for the idea. What I was really hoping for was that there was a software way to porting the incoming calls to the other speakers (speaker phone speakers) on low volume. I am not sure if this is possible though.
Recently, my Nokia 920 has had problems with the in call microphone, tellme, and other apps that use any type of voice. Many friends and family would be saying "I can't hear you speak louder", "you still there", "your breaking up", and my favorite "you sound like your underwater". I searched over the internet and noticed this is a prevalent problem that tends to emerge after months to a year of use. Many found one solution in that the Nokia 920 has a mic that picks up your voice at the bottom of the phone and a noise cancellation second mic on the top of the phone located next to the headphone jack;five pin size holes in a circle. What I did was use a duster can (meant for electronics) and thoroughly cleaned all mics on the phone; since, I had just gone to the beach and sand and dust was plugging the mic holes. With the ambient noise mic with a finger over it confirms that the mic needs to be free and clear of debris to function correctly otherwise it will cancel out all sound by not being able to differentiate voice from ambient noise. I did not see a post about this so here it is...feel free to comment. Hope this helps out the community.
Update- I read about newer Lumia models having a bigger noise cancellation hole so I took it upon myself to make the five pin size holes a little bigger with a thumb tack. I did not push on the mic part inside of the phone...only to make the holes a 1mm wider. I have not experience anyone saying they cannot hear me anymore. I figure this to be a permanent fix. So far, I have been using my phone for 2 months with this hardware fix with no problems. I thought I would update everyone in case cleaning the mic didn't work.
Update 2- I have been a part of the developer preview program since the beginning it was created. When I first updated to the developer preview my secondary mic completely stopped working. I soft reset, hard rest, downgraded to previous stable firmware hard reset & soft reset; nothing worked and seemed to be persistent across all software versions. So, I ended up replacing the secondary mic and head jack and it totally resolved my issues. I analyzed the old and new secondary mic head jack and realized there was clear circuitry differences. I assume that Nokia had failing hardware originally in our earlier phones for many of the earlier Nokia 920 and later updated the secondary mics to an improved version.
I have been speaking via the speaker for months now because of this, thank you for the solution.
siralex241 said:
Recently, my Nokia 920 has had problems with the in call microphone, tellme, and other apps that use any type of voice. Many friends and family would be saying "I can't hear you speak louder", "you still there", "your breaking up", and my favorite "you sound like your underwater". I searched over the internet and noticed this is a prevalent problem that tends to emerge after months to a year of use. Many found one solution in that the Nokia 920 has a mic that picks up your voice at the bottom of the phone and a noise cancellation second mic on the top of the phone located next to the headphone jack;five pin size holes in a circle. What I did was use a duster can (meant for electronics) and thoroughly cleaned all mics on the phone; since, I had just gone to the beach and sand and dust was plugging the mic holes. With the ambient noise mic with a finger over it confirms that the mic needs to be free and clear of debris to function correctly otherwise it will cancel out all sound by not being able to differentiate voice from ambient noise. I did not see a post about this so here it is...feel free to comment. Hope this helps out the community.
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Thanks Man. You saved me.. I thought I damaged the mic when i dropped it. Such an easy fix. Thanks a ton. :cyclops:
akamp said:
Thanks Man. You saved me.. I thought I damaged the mic when i dropped it. Such an easy fix. Thanks a ton. :cyclops:
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No prob man just helping out he community.
Thanks!
siralex241 said:
Recently, my Nokia 920 has had problems with the in call microphone, tellme, and other apps that use any type of voice. Many friends and family would be saying "I can't hear you speak louder", "you still there", "your breaking up", and my favorite "you sound like your underwater". I searched over the internet and noticed this is a prevalent problem that tends to emerge after months to a year of use. Many found one solution in that the Nokia 920 has a mic that picks up your voice at the bottom of the phone and a noise cancellation second mic on the top of the phone located next to the headphone jack;five pin size holes in a circle. What I did was use a duster can (meant for electronics) and thoroughly cleaned all mics on the phone; since, I had just gone to the beach and sand and dust was plugging the mic holes. With the ambient noise mic with a finger over it confirms that the mic needs to be free and clear of debris to function correctly otherwise it will cancel out all sound by not being able to differentiate voice from ambient noise. I did not see a post about this so here it is...feel free to comment. Hope this helps out the community.
Update- I read about newer Lumia models having a bigger noise cancellation hole so I took it upon myself to make the five pin size holes a little bigger with a thumb tack. I did not push on the mic part inside of the phone...only to make the holes a 1mm wider. I have not experience anyone saying they cannot hear me anymore. I figure this to be a permanent fix. So far, I have been using my phone for 2 months with this hardware fix with no problems. I thought I would update everyone in case cleaning the mic didn't work.
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Click to collapse
Thanks very much. You saved me and my Lumia 920!
Pictures
Can anyone post some pictures of where the microphones are and what you have done to make it better? I just got mine returned from service and they replaced the microphone but I on my very first call the person on the other end of the line had trouble hearing me...
Thanks for this. In the last couple of weeks people said I sounded like I was talking under a blanket or through a towel. Started digging around and found this then looked up a video on how to open the 920. I used a sewing needle to open up the mic holes and it fixed the problem completely.
-Mc
"secondary mic and head jack"
Hello! Your post is so helpful, but i dont really understand that "replacing the secondary mic and head jack" It means that replace the bottom mic and the upper mic or replace the upper mic for a new mic.
Thanks a lot for you answer!
I had a problem with my speaking mic (I had the ability to use Cortana and record voices) so I cleaned the mic and others can hear me while talking but I cant use my mic in apps and Cortana I had soft&hard reset but the problem exists.
Please give me suggestion .
Thanks a lot.
Alternative solution
Thanks for this solution. An alternative one could be a quick observation of the casing grill, dirt filter and microphone. In my case your solution didn't work but I realized that the dirt filter was misaligned with the casing grill and therefore sound was blocked by this. I used a heating gun to soften the dirt filter and removed it, re-aligned it with the grill casing and ultimately the microphone. This fixed the whole voice muffled on caller's end issue. Hope this helps out someone.
Thankyou McHale it helped
Thanks...
technokhafan said:
I had a problem with my speaking mic (I had the ability to use Cortana and record voices) so I cleaned the mic and others can hear me while talking but I cant use my mic in apps and Cortana I had soft&hard reset but the problem exists.
Please give me suggestion .
Thanks a lot.
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Were you able to figure anything out with this?
asd
The small top hole is one of the microphones. There's an identical one on the bottom of the phone. So, you can make stereo recordings.
https://goo.gl/images/VqxsYw
The earpiece actually turns into a 3rd microphone for high decibel environments, like live concerts.
But that top one is one of the two "regular" microphones.
Thanks, I thought so. Is it only for recording, or for noise reduction too? Recording I don't care about. Also, should I plug it with glue?
Mastiff said:
On autopilot I was going to put in a SIM card in my brand new phone and pressed where the hole was on my previous phone. Bad mistake, I guess... I probably put it right through something vital. Because I used the small hole at the top of the phone. Not the side. The light wasn't all that good, so I didn't notice that there was no SIM holder there. My guess is that it is a mike of some sorts, but I tried to record sound and had no problems with that. And it seems like there's a mike at the bottom of the thing too. So what did I mess up this time?
Edit: And does this mean that the phone isn't water resistant anymore? Can I stuff a bit of black silicone glue (the type used in bathroooms) in there with the pointy tool to make it water resistant again?
Edit 2: Oh, please drop the idiot jokes. I know it! Googling I have seen that I am far from the only one that has done that, I just would like to know exactly what it is on this phone, and if I should plug the hole to keep i waterproof. That's rather important for me, because I am an avid hobby crawfish and crab fisher and will probably get water splashing over this.
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Aren't there barometer measuring apps for that ?
I read that by checking on pressure you can find out if your phone is still water resistant
Mastiff said:
Thanks, I thought so. Is it only for recording, or for noise reduction too? Recording I don't care about. Also, should I plug it with glue?
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How about fixing it?
LG V30 Microphone Replacement
https://www.ifixit.com/Guide/LG+V30+Microphone+Replacement/104093
If you don't want to tackle it, cell phone repair shop can.
That top mic is probably used for noise reduction during phone calls (since it's the top mic and you would speak into the bottom one), but used for recording stereo when actually recording? I'm sort of guessing on this.
If someone who is audio has better answer, jump in.
zacharias.maladroit, I have also read that. But I have read that it doesn't work as well, since the holes "breathe", they are mes of goretex or similar material. But I'll try anyway, thanks.
ChazzMatt, Interesting, thanks! Looking at that video at around 4:55 it may seem like the pin must have penetrated to the side of the microphone! I think I see the pinhole to the right of where the actual microphone is. As for fixing it, I am far to clumsy. But using a shop is of course an option, the only thing is that the phone is brand new and I'm guessing I'll loose the warranty for that. But I think I will first of all find out if the microphone isn't damaged, and then I will see what happens when I cover the hole. If it doesn't change the call qualty I will probably choose (at least for now) to glue shut that pinhole. If it is a problem for call quality I can maybe live with that using a silicone case and a piece of electrical tape over the pinhole when I go out to fish.
ChazzMatt said:
How about fixing it?
LG V30 Microphone Replacement
https://www.ifixit.com/Guide/LG+V30+Microphone+Replacement/104093
If you don't want to tackle it, cell phone repair shop can.
That top mic is probably used for noise reduction during phone calls (since it's the top mic and you would speak into the bottom one), but used for recording stereo when actually recording? I'm sort of guessing on this.
If someone who is audio has better answer, jump in.
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Click to collapse
Mastiff said:
ChazzMatt, Interesting, thanks! Looking at that video at around 4:55 it may seem like the pin must have penetrated to the side of the microphone!
think I see the pinhole to the right of where the actual microphone is. As for fixing it, I am far to clumsy. But using a shop is of course an option, the only thing is that the phone is brand new and I'm guessing I'll loose the warranty for that. But I think I will first of all find out if the microphone isn't damaged, and then I will see what happens when I cover the hole. If it doesn't change the call qualty I will probably choose (at least for now) to glue shut that pinhole. If it is a problem for call quality I can maybe live with that using a silicone case and a piece of electrical tape over the pinhole when I go out to fish.
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Yeah, 4:55 - 5:30 on that video shows taking out the old mic and putting in the new, for anyone else who needs to do it.
I thought it was the portal through which the Little Green men inVariably came out 30 times each night to hide your car keys, TV remote, and generally turn your life into a living hell?
Thread Owner request.
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