anyone else call to complain about the $30 upgrade fee yet? - HTC Rezound

just curious. there hasn't been a thread which is surprising, but the rumor is all over the net about verizon charging 30 dollars just to upgrade a new phone now.
they used to give us 100 off..then 50 off...then 30 off..now we have to pay 30 just to get a new phone.
it's quite ridiculous, IMO. i just called and complained, told them that i most likely know more than the people teaching these 'workshops' and that i feel i shouldn't have to pay for something i'm NEVER going to use. said that come the end of my contract in 2013, i'll have to seriously reconsider whether or not to stay with verizon. also noted that it's ridiculous because verizon's 4g phones are $300, whereas other carriers are from 100 to 200. noted how my rezound was 300, then a few months later was 200, then 100, then 50 for a time. i told him it's ridiculous how they change their pricings constantly, and i felt like i got screwed (not true at all cuz it was totally worth every penny lol but i figured i'd throw it out there)

Whatdya mean, paying for the privilege of being locked into a two-year contract totally makes sense.

They wanted to charge my brother $20 to upgrade at the 2yr contract phone price a month before he was eligible. Is it that they are thinking of upping that fee? It would be asinine to charge a fee to customer buying into new technology.
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jayochs said:
just curious. there hasn't been a thread which is surprising, but the rumor is all over the net about verizon charging 30 dollars just to upgrade a new phone now.
they used to give us 100 off..then 50 off...then 30 off..now we have to pay 30 just to get a new phone.
it's quite ridiculous, IMO. i just called and complained, told them that i most likely know more than the people teaching these 'workshops' and that i feel i shouldn't have to pay for something i'm NEVER going to use. said that come the end of my contract in 2013, i'll have to seriously reconsider whether or not to stay with verizon. also noted that it's ridiculous because verizon's 4g phones are $300, whereas other carriers are from 100 to 200. noted how my rezound was 300, then a few months later was 200, then 100, then 50 for a time. i told him it's ridiculous how they change their pricings constantly, and i felt like i got screwed (not true at all cuz it was totally worth every penny lol but i figured i'd throw it out there)
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I got my phone for $.01 from amazon so it was worth all 1 pennies i payed for it lol

AshtonTS said:
I got my phone for $.01 from amazon so it was worth all 1 pennies i payed for it lol
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LOL!

jayochs said:
just curious. there hasn't been a thread which is surprising, but the rumor is all over the net about verizon charging 30 dollars just to upgrade a new phone now.
they used to give us 100 off..then 50 off...then 30 off..now we have to pay 30 just to get a new phone.
it's quite ridiculous, IMO. i just called and complained, told them that i most likely know more than the people teaching these 'workshops' and that i feel i shouldn't have to pay for something i'm NEVER going to use. said that come the end of my contract in 2013, i'll have to seriously reconsider whether or not to stay with verizon. also noted that it's ridiculous because verizon's 4g phones are $300, whereas other carriers are from 100 to 200. noted how my rezound was 300, then a few months later was 200, then 100, then 50 for a time. i told him it's ridiculous how they change their pricings constantly, and i felt like i got screwed (not true at all cuz it was totally worth every penny lol but i figured i'd throw it out there)
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Are you complaining as a consumer or a 3rd party retailer...

http://money.cnn.com/2012/04/11/technology/verizon-upgrade-fee/index.htm
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Screw it, I'll just buy one off-contract from Amazon or somewhere else, pay full retail. When I do, I'll call them and tell them why.

jonzin said:
They wanted to charge my brother $20 to upgrade at the 2yr contract phone price a month before he was eligible. Is it that they are thinking of upping that fee? It would be asinine to charge a fee to customer buying into new technology.
Sent from my ADR6425LVW using xda premium
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Click to collapse
that $20 is the annual upgrade fee. they already charged that when you're 1 year into your contract, and they'll let you do an early upgrade..so they tack 20 bucks on. however, those are dunzo, so any that are left, just like the NE2, are now done once you use it.
nrfitchett4 said:
Are you complaining as a consumer or a 3rd party retailer...
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as a customer. called from my own phone on my own time.

Whoever came up with the mandatory $30 "upgrade" fee should seek new employment at car manufacturers.
Example: "Trade in your old Chevy for a brand new 2012 model.... MSRP does not include taxes/license fees/
delivery charge or the $300 car upgrade fee!!!"

haha i know, right? it's getting bad. i strongly suggest you all call to complain about it.
the guy said it will be notated in my account, and even he felt it was ridiculous. then after, they call you back with an automated survey that my verizon acct manager (for my store) said they DO listen to when you can do the part where you speak about what you liked when you called customer service..in that part, you havel ike only 30 seconds, so i stated that i was disgusted with the 30 dollar upgrade fee, and hten it cut me off lol so i suggest you all do the same

jayochs said:
that $20 is the annual upgrade fee. they already charged that when you're 1 year into your contract, and they'll let you do an early upgrade..so they tack 20 bucks on. however, those are dunzo, so any that are left, just like the NE2, are now done once you use it.
as a customer. called from my own phone on my own time.
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Whaaaa? So no more early upgrades????????

That's what verizon calls a survey. Its not VZW corporate listening to those. That specific Rep you talked to; their supervisor has to listen to that and use it for coaching if possible. It has absolutely no influence on VZWs decision making, unfortunately.
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dmeadows013 said:
Whaaaa? So no more early upgrades????????
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no ma'm. they're gone. 20 months now for everything.
kingpin003 said:
That's what verizon calls a survey. Its not VZW corporate listening to those. That specific Rep you talked to; their supervisor has to listen to that and use it for coaching if possible. It has absolutely no influence on VZWs decision making, unfortunately.
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yeah, i'm sure that's the case. either way, my account manager said SOMEONE def listens to it, so when there's enough people complaining and whatnot, there might be something done.
REMEMBER people, we all got them to drop that bull**** 2 dollar charge to PAY the bill online! if we keep this up, maybe we can help get this changed. i doubt it will ever be free to upgrade again, since every other damn provider charges, but 30 is a rip.

jayochs said:
just curious. there hasn't been a thread which is surprising, but the rumor is all over the net about verizon charging 30 dollars just to upgrade a new phone now.
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I figure I'll be ahead. I informed them of the new $50 "Customer Inconvenience Fee" I'm implementing, which is what I'm going to charge them every time the 4G service I'm paying for, breaks.

^ This ha ha.
I think I'm far too laid back, because I just can't bring myself the get all fired up right now.
Although it being 7 am and I haven't gone to bed yet may have something to do with that...
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This has nothing to do with early upgrades. It's just a $30 fee whenever activating a NEW phone. Doesn't matter even if you buy it off contract.
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werdna87 said:
This has nothing to do with early upgrades. It's just a $30 fee whenever activating a NEW phone. Doesn't matter even if you buy it off contract.
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"Early upgraders who pay the full price of a new phone would not be impacted"

yeah lol i was just gonna quote that, thanks monkey.
this only applies if you buy a phone FROM VERIZON on an upgrade.
now, there was a rumor saying if you bought it online from anywhere else, you may not be charged this fee, and if you even buy from their website, you may not be charged. i don't like to buy into rumors, though.

Never read up on the fee but that's retarded.
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Related

Rezound $50 UPGRADE

For those of us who can't do the $0.01 Amazon deal, this is the next best thing. I've got mine coming with free next day air.
http://membershipwireless.com/index.cfm/go/shop/do/PhoneDetails/productId/4907
HTGamingPC said:
For those of us who can't do the $0.01 Amazon deal, this is the next best thing. I've got mine coming with free next day air.
http://membershipwireless.com/index.cfm/go/shop/do/PhoneDetails/productId/4907
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Click to collapse
Nice find. I already have my Rezound on the way through the Amazon penny sale through a new activation, but only because I wasn't attached to my last phone number. In the end, it might end up being a bit of a headache because Amazon's system estimated that I have to wait 1 week because of the holiday weekend for the phone to show up.
-e- Ah, I missed the fact that Costco's price is an online-only deal too. Anyways, it's a nice offer for those that want to upgrade for a decent price.
Why couldn't you do the one penny deal. NM upgrade LOL sorry.
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HTGamingPC said:
For those of us who can't do the $0.01 Amazon deal, this is the next best thing. I've got mine coming with free next day air.
http://membershipwireless.com/index.cfm/go/shop/do/PhoneDetails/productId/4907
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Click to collapse
THANK YOU! Just need to double check tomorrow that I can keep my current data plan and I will have mine on its way. You did it just in the right time too. I was going to order or pick one up tomorrow no matter what but you saved me 150$.
What about saving money on activation fees. I might transfer over 5 lines to Verizon, that's almost 180 bucks in activation fees.
Anyway to avoid this silly fee or get it waived?
I just bought my phone from Verizon last week for $300. Would it be possible for me to return the phone, get my money back (-$35 restocking fee), get my upgrade date back, and order this from Costco (not a member, so 5% surcharge)? I noticed that it said you need to have your current plan for 22 months, would getting my upgrade date back affect this at all?
You might be in luck
mustbepbs said:
I just bought my phone from Verizon last week for $300. Would it be possible for me to return the phone, get my money back (-$35 restocking fee), get my upgrade date back, and order this from Costco (not a member, so 5% surcharge)? I noticed that it said you need to have your current plan for 22 months, would getting my upgrade date back affect this at all?
Click to expand...
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Some good news for you.
According to my understanding, Verizon's holiday return policy as of Nov 15 is the following....all phones can be returned until January 15th (was Jan 9 but they extended it). Minus a 35 dollar restocking fee, you can probably ask them to waive it. Also make sure the rep rolls back your upgrade date. I once returned a phone to T-mobile and they didn't roll back my date, it showed I had used my upgrade even though the phone was returned.
Next good news. I'm a Costco member and have purchased several phones from Wireless Advocates, the company who actually runs the Wireless cell phone sales. (ps they are horrible...Costco needs to go with someone else). Anyway, back to the good news, unless they changed their policy, CELL phones purchased online for non-costco members are exempt from the non-costco member 5 percent surcharge!!! So you get the same benefits as a Costco member would!!! I might be wrong, but maybe Sam's Club online cell phone sales works the same way?
Seems like you're in luck
im a costco member...and i'd totally do it, but honestly, i don't feel llike going through the hassle..if there's a bad batch out there, mine wasn't part of it, so i'd hate to get a bad one and return a perfectly good one lol...plus honestly, the 267 total with tax i paid for the phone feels justified because this phone was ACTUALLY worth every penny to me
I am tempted to return my Rezound also and then get this deal. I wonder how long it is going on for though!
jayochs said:
im a costco member...and i'd totally do it, but honestly, i don't feel llike going through the hassle..if there's a bad batch out there, mine wasn't part of it, so i'd hate to get a bad one and return a perfectly good one lol...plus honestly, the 267 total with tax i paid for the phone feels justified because this phone was ACTUALLY worth every penny to me
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I know exactly how you feel. The one that I got has been perfect, no lag, no dead pixels, no issues. I really don't feel like going through the hassle and potential lemon..but saving over 200 dollars is just too much for me to pass up lol. I paid $300 at the Verizon BJs store I frequent. Any idea how long they're doing this deal?
mustbepbs said:
I know exactly how you feel. The one that I got has been perfect, no lag, no dead pixels, no issues. I really don't feel like going through the hassle and potential lemon..but saving over 200 dollars is just too much for me to pass up lol. I paid $300 at the Verizon BJs store I frequent. Any idea how long they're doing this deal?
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Again, having dealt with Wireless Advocates(costco) several times, they don't really ever put expiration dates on promotions. Which is very annoying. Also, remember you will pay tax on full retail value of the phone(before subsidy), which the website also doesn't state what the full retail value exactly is. Anyway regardless you would have to pay full unsubsidized tax direct from Verizon too depending on your state.
Another thing, if the website suddenly says "sold out" just check a few hours later, sometimes minutes later, and it will be back in stock.
The free accessories it comes with is JUNK. You would find better stuff at the 99 cent store. You usually get a car charger, a case, and something else. Whatever it's free but still looks and feels like junk from the 99 cent store.
I say do it if you are tight on money.
SamsungVibrant said:
Again, having dealt with Wireless Advocates(costco) several times, they don't really ever put expiration dates on promotions. Which is very annoying. Also, remember you will pay tax on full retail value of the phone(before subsidy), which the website also doesn't state what the full retail value exactly is. Anyway regardless you would have to pay full unsubsidized tax direct from Verizon too depending on your state.
Another thing, if the website suddenly says "sold out" just check a few hours later and it will be back in stock.
The free accessories it comes with is JUNK. You would find better stuff at the 99 cent store. You usually get a car charger, a case, and something else. Whatever it's free but still looks and feels like junk from the 99 cent store.
I say do it if you are tight on money.
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I live in a tax free state (Live Free or Die baby), so would I have to pay said tax? Also, the only thing I'm interested in is the screen protector, I have my own case. Would you say that is junk also?
mustbepbs said:
I live in a tax free state (Live Free or Die baby), so would I have to pay said tax? Also, the only thing I'm interested in is the screen protector, I have my own case. Would you say that is junk also?
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Well if you live in a tax free state, then you probably don't have to pay taxes. LUCKY [email protected] J/K
What state are you in? I'm so jealous, I'm sick of paying nearly 10 percent sales tax in California, errrr. Every time I buy a smartphone I have to pay 50-60 dollars in taxes on the full unsubsidized retail value, this state is stupid.
The screen protector is probably from the 25 cent gum ball machine. The free accessories they give you are seriously junk, but then again I've never gotten a screen protector from them, so it might actually be good, who knows.
SamsungVibrant said:
Well if you live in a tax free state, then you probably don't have to pay taxes. LUCKY [email protected] J/K
What state are you in? I'm so jealous, I'm sick of paying nearly 10 percent sales tax in California, errrr. Every time I buy a smart phone I have to pay 50 dollars in taxes on full unsubsidized retail value, this state is stupid.
The screen protector is probably from the 25 cent gum ball machine. The free accessories they give you are seriously junk, but then again I've never gotten a screen protector from them, so it might actually be good, who knows.
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Aw that sucks. I live in New Hampshire, and I love not paying sales tax They process the family line upgrade switch right? I used one of my other lines upgrades on my line.
mustbepbs said:
Aw that sucks. I live in New Hampshire, and I love not paying sales tax They process the family line upgrade switch right? I used one of my other lines upgrades on my line.
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I didn't understand what you were asking.
"They process the family line upgrade switch right?"
Huh?
SamsungVibrant said:
I didn't understand what you were asking.
"They process the family line upgrade switch right?"
Huh?
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Using an upgrade that is on another line in your family plan on your line. I think Verizon calls it the buddy upgrade?
mustbepbs said:
Using an upgrade that is on another line in your family plan on your line. I think Verizon calls it the buddy upgrade?
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Oh I didn't even know that was possible. You would have to ask wireless advocates directly. That might be something exclusive that Verizon representatives do for you directly as a courtesy, but probably Wireless Advocates(costco) wouldn't have the same ability to do. Make sure because you don't want to end up upgrading a different line on your account and be stuck paying data fees for 2 lines if your line isn't eligible for an upgrade.
Maybe you can call Verizon, tell them you're getting it at Costco, then have them do the buddy switch on the phone for you after?
I talked to Verizon via online chat and the rep said that this is possible through Costco, but I tend to take their info with a grain of salt lol. Thanks for your time and information Much appreciated!
I only got charged tax on $50. I do hope mine doesn't have any problems. I was expecting it would be like dealing with Costco (super easy) but from what you guys are saying, its not going to be easy if I have any issues.
There's no activation fee on upgrades, only on new lines, in which case you should do the Amazon 1 cent deal.
Tell me more about buddy upgrades please.
mustbepbs said:
I talked to Verizon via online chat and the rep said that this is possible through Costco, but I tend to take their info with a grain of salt lol. Thanks for your time and information Much appreciated!
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Hey, tell me more about this "buddy upgrade." Is this a known and allowed Verizon wireless policy? Also what is a "dummy phone line" they are talking about in that link?
PS read this I found via Google, talks about buddy upgrades and Costco, also someone mentioned something about being careful not to lose your grandfathered unlimited data.
http://community.vzw.com/t5/Upgrade-and-Activation/buddy-upgrades-and-Costco/td-p/626622
---------- Post added at 10:46 PM ---------- Previous post was at 10:45 PM ----------
HTGamingPC said:
I only got charged tax on $50. I do hope mine doesn't have any problems. I was expecting it would be like dealing with Costco (super easy) but from what you guys are saying, its not going to be easy if I have any issues.
There's no activation fee on upgrades, only on new lines, in which case you should do the Amazon 1 cent deal.
Click to expand...
Click to collapse
Oh really tax only on 50 dollars? What state are you in?

Verizon Administrative Charge Increase - Terminate w/o ETF?

Notice Of Administrative Charge Increase
Effective 1/1/2012, the monthly Verizon Wireless Administrative Charge for voice and email plans will increase from $0.83 to $0.99 per line for all eligible customers. The charge for Mobile Broadband customers will remain at $.06. For information regarding this charge, call 1-888-684-1888. Please consult your Customer Agreement for information about rate changes.
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Click to collapse
Will this make us eligible to terminate our contract without an ETF and go month to month? I would definitely be interested in re-signing a new contract for another phone.
They did this back in 2008 to the same fee and it was possible to cancel. Actually getting to Verizon to do it is a different story.
http://consumerist.com/2008/04/esca...-based-on-administrative-charge-increase.html
Well my question more specifically is...can I basically end my 2 year contractual commitment and go month to month due to this change? Or do I have to cancel completely and move to another carrier?
I have no desire to break my contract but I wouldn't mind getting them to offer me some freebies to not do it.
On the other hand, if I got out of the contract and something happened to my phone I could get a new one at a reasonable price so it could be my insurance. Hmmm...
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feralicious said:
I have no desire to break my contract but I wouldn't mind getting them to offer me some freebies to not do it.
On the other hand, if I got out of the contract and something happened to my phone I could get a new one at a reasonable price so it could be my insurance. Hmmm...
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That's exactly what I'm interested in. I'm wondering if it will basically let me get a new phone at a subsidized price anytime I want since I'm off contract. Essentially an upgrade available immediately for me.
You would probably lose your unlimited data and get on the 2/4Gb plan.... by having to start a new month to month contract.
Cares said:
That's exactly what I'm interested in. I'm wondering if it will basically let me get a new phone at a subsidized price anytime I want since I'm off contract. Essentially an upgrade available immediately for me.
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Click to collapse
Month-to-month customers rarely get discounted devices. Generally you will have to pay full price for a new phone. It wouldn't be worth it. And I agree that you would lose your unlimited data that way. On the other hand, if you break your contract, you could possibly come back in a week or so and sign up for a new one to get a discounted phone.
WasabiWa83 said:
Month-to-month customers rarely get discounted devices. Generally you will have to pay full price for a new phone. It wouldn't be worth it. And I agree that you would lose your unlimited data that way. On the other hand, if you break your contract, you could possibly come back in a week or so and sign up for a new one to get a discounted phone.
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Click to collapse
That's exactly what I meant. Stay month-to-month until a new phone comes out and resign a 2 year for a fully subsidized line.
If you break contract you are at the will of Verzion. If they decide they want to raise your price, reduce your data, etc, they can do it. The only thing keeping you in the plan you have now is the fact they have to honor their end of the deal too.
I will try this tonight. I have a line that I keep suspended, so this would be a great out for me.
H3Dude said:
You would probably lose your unlimited data and get on the 2/4Gb plan.... by having to start a new month to month contract.
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Click to collapse
And there it is who would want to be on a more expensive data plan.
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WasabiWa83 said:
Month-to-month customers rarely get discounted devices. Generally you will have to pay full price for a new phone. It wouldn't be worth it. And I agree that you would lose your unlimited data that way. On the other hand, if you break your contract, you could possibly come back in a week or so and sign up for a new one to get a discounted phone.
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Click to collapse
Which is only a slight discount from buying it outright in the beginning.
VZW charges $299 for these devices with a $350 ETF that drops $10 a month. Same $649 either way - you're just paying for your freedom in advance.
Superguy said:
Which is only a slight discount from buying it outright in the beginning.
VZW charges $299 for these devices with a $350 ETF that drops $10 a month. Same $649 either way - you're just paying for your freedom in advance.
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Click to collapse
But we're talking about getting to break the contract without the ETF and we already have a phone. So I paid 1 penny for my phone and am on a 2 year contract. If I got out of contract and went month to month without the ETF and lose my phone then it will only cost me $150 to get a new phone with a new contract at Amazon or Wirefly. I don't know why people pay more and buy at Verizon.
The issue would be what they would charge you for a plan month to month - or if they even offer that option, they might just say see ya - and if you keep unlimited data if you already have it.
Regardless of who you buy your phone from, in the end we'll all be dealing with Verizon in the end. The .01 Rezound was a deal for new customers only/new lines only I believe. I'm not going to buy from wirefly or any of those retailers. I don't think Costco reduces the price of the phone too much when it first comes out. I do know they generally offer nice bundles for pretty much the same price though. With my company I do get more $ off my devices ranging from $50 - $100. Not sure if other places can apply that discount or not. Imo I don't see what the big deal is from such a minuscule bump in price. When we signed up with Verizon we all knew we were going to pay the highest rates already to begin with. Slight price increase with the 4-5 years I've been with them, I frankly could care less. You pay what you get for imo. If you people want to terminate and sign back up to get a subsidized phone you can try. I'm pretty sure they have some policy or regulation in place that will prevent such scenario. Well! Good luck to those that decide to go down this path.
feralicious said:
But we're talking about getting to break the contract without the ETF and we already have a phone. So I paid 1 penny for my phone and am on a 2 year contract. If I got out of contract and went month to month without the ETF and lose my phone then it will only cost me $150 to get a new phone with a new contract at Amazon or Wirefly. I don't know why people pay more and buy at Verizon.
The issue would be what they would charge you for a plan month to month - or if they even offer that option, they might just say see ya - and if you keep unlimited data if you already have it.
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Click to collapse
since you haven't had your rezound for 6 months, amazon would charge you their ETF. When they don't get their monthly commision for your line, they will come after you.
nrfitchett4 said:
since you haven't had your rezound for 6 months, amazon would charge you their ETF. When they don't get their monthly commision for your line, they will come after you.
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Click to collapse
Not true. I work at Best Buy mobile. We get payed by Verizon as long as they sign there contract and don't return and cancel with in 14 days. I assume this is the same at Verizon.
zetsumeikuro said:
Regardless of who you buy your phone from, in the end we'll all be dealing with Verizon in the end. The .01 Rezound was a deal for new customers only/new lines only I believe. I'm not going to buy from wirefly or any of those retailers. I don't think Costco reduces the price of the phone too much when it first comes out. I do know they generally offer nice bundles for pretty much the same price though. With my company I do get more $ off my devices ranging from $50 - $100. Not sure if other places can apply that discount or not. Imo I don't see what the big deal is from such a minuscule bump in price. When we signed up with Verizon we all knew we were going to pay the highest rates already to begin with. Slight price increase with the 4-5 years I've been with them, I frankly could care less. You pay what you get for imo. If you people want to terminate and sign back up to get a subsidized phone you can try. I'm pretty sure they have some policy or regulation in place that will prevent such scenario. Well! Good luck to those that decide to go down this path.
Click to expand...
Click to collapse
Pretty sure the 1 penny deal was for any new contract, existing customers or new, but that's neither here nor there. I only brought up the price I paid cuz the poster I was responding to was adding up costs.
As to the additional costs, I could care less about pennies more per month, but if it creates a way to lose the 2 year commitment that would be cool since that would allow me to replace the phone for only $149 if something should happen to it. Most likely I won't do anything about it, I'll wait and see if anyone else reports back successfully. I've already had so much good luck getting this phone I may be pushing things. I got refunded $199.98 from Amazon when it went on sale, ordered it with the mhs to get the Amazon $100 gift card for which I found no fine print stating I had to keep it for any length of time, then found the unlimited data plan trick so bumped up my mhs to unlimited to get that. I really needed a new phone too so I made out like a bandit! Oh, and moms got me a 64gb card for xmas (she actually thought it was a boring gift, lol). Now I just have to get brave enough to root.
nrfitchett4 said:
since you haven't had your rezound for 6 months, amazon would charge you their ETF. When they don't get their monthly commision for your line, they will come after you.
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Click to collapse
I thought about that, but if Verizon is the one breaking the terms perhaps there's an out and they would be held responsible. However, I suppose they would just subsidize that pennies per month cost to keep the contract valid if it came to that.

Great AT&T Service and Great phone

Well I have been salivating over the Note since I heard about it months ago. My only set back was the fact that I had just signed up for AT&T this past November with the Samsung Skyrocket. I tried to put the phone out of my mind but daily I would find myself sifting through YouTube videos. I kept telling myself to just be happy with what I had but, low and behold the phone comes out today and ofcourse I have to have it.
So I call up my local AT&T and ask to comfirm the price off contract was $650 and if they had any in stock. The employee informs me that yes they are in stock, but I will not be able to purchase it off contract. For a second Im lost in dissapointment, then the employee says why would you want to buy it off contract anyway when you can do an early upgrade and just pay $550. Say what! So I hop in my Toyota Matrix and fly ( seriously going about 90 mph) to the store.
I get to the store and let them know I had just called to buy the Note and the manager and an employee start helping me. The employee goes into my account and clearly im not early upgrade eligible, but the manager says its fine Ill just do an overide. So while the manager is doing the overide the employee starts telling about the jawbone speaker that they have been pushing for awhile. It cost $199 so im just listening not be rude, but decline her offer. Then the Manager says how about if I through the Speaker in for free since your already paying $549 for the phone ( ok now we are talking), I happily accept this offer.
I know my story is a bit long but I am always hearing about how terrible AT&T is so I just wanted to send a little positivity there way.
With the case, screen cover, and Tax I ended up paying $649 total. I plan on selling my skyroket for $400 so ill only end up being out $249 dollars. Im going to try out the speaker if I dont like it ill probally sell it for $150 then Ill only be out $100.
Congratz man! :-D
Just something to think about though, a lot of us got the Note before our upgrades were eligible, including me, for $300. There's a thread floating around here somewhere about people who were only like 2 months into their contract and got it for $300.
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I think he is the first I have seen that was offered this in store from what I have seen
Willanhanyard said:
Congratz man! :-D
Just something to think about though, a lot of us got the Note before our upgrades were eligible, including me, for $300. There's a thread floating around here somewhere about people who were only like 2 months into their contract and got it for $300.
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Well further examination of my receipt I can tell I was offered the Jawbone box because they price of the the Note was discounted to 299, so i guess the Manager was just trying to recup the difference. But I am still happy and I guess I could just go to another store and return the Jawbone because I was charged full price for it on the receipt.
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ATT is great?? You just wait!
I'll admit I've had some really good experiences with ATT in-store customer experience.
But over time, they just keep changing the plans and increasing the prices. It's been 8 years since I switched from VZN to ATT so I could have the "freedom" to be one of the first to buy unlocked GSM phones from overseas and not have to wait for phones to be "provisioned" (ala Sprint and VZN).
...but over time, what used to cost me about $250/mo. for 6 phones is now costing me $400/mo with 2GB data limits!
Even when I threaten ATT that I'm leaving, they seem to mysteriously find discounts and savings I qualify for to lower my bill. Can't complain about that too much I guess...
Yeah i think im going to return the Jawbone speaker tommorow and get my 199 back. Im going to a different store to return it course.
Willanhanyard said:
Congratz man! :-D
Just something to think about though, a lot of us got the Note before our upgrades were eligible, including me, for $300. There's a thread floating around here somewhere about people who were only like 2 months into their contract and got it for $300.
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How to work over sprint?

Howbdo people do it? Meaning I see people getting new phones all the time and claim they pay for the discounted price (like an upgrade). How is they possible I want to upgrade but i dont have one coming for another year and a half and I don't want to pay full price for a phone. So how do people do it? Any ideas lol?
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icon69 said:
Howbdo people do it? Meaning I see people getting new phones all the time and claim they pay for the discounted price (like an upgrade). How is they possible I want to upgrade but i dont have one coming for another year and a half and I don't want to pay full price for a phone. So how do people do it? Any ideas lol?
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The only way is you have to buy out your ETF on your line. I payed out mine last week, $160 per line and bought two new EVO 4G LTE's from Sprints EVP program at upgrade price. Even if you don't have EVP it is the same thing, call in *2 and tell them you want to buy out your ETF so you can upgrade your phone.
I have two lines and I keep them on a rotation. My mom uses the other line and every other year her phone upgrades. Like wise on the years hers doesn't mine does.
I use both upgrades and I get a new phone every year handing down my old phone to her. If she doesn't like my phone, I buy her a cheaper one at full price...they cheap ones are only about $150 bux max for a refurbished one.
The first time I tried this, they had the policy that I had to switch numbers with her, but they have since gotten rid of that policy. Shhhh, don't tell anyone.
Howbdo people do it? Meaning I see people getting new phones all the time and claim they pay for the discounted price (like an upgrade). How is they possible I want to upgrade but i dont have one coming for another year and a half and I don't want to pay full price for a phone. So how do people do it? Any ideas lol?
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They buy out their contracts
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icon69 said:
Howbdo people do it? Meaning I see people getting new phones all the time and claim they pay for the discounted price (like an upgrade). How is they possible I want to upgrade but i dont have one coming for another year and a half and I don't want to pay full price for a phone. So how do people do it? Any ideas lol?
Sent from my PG86100 using XDA
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It's all in how you speak to them... Surely, I think I found where the problem lies...
Buying out on exactly the 1year mark is very cheap. It's my work around for yearly upgrades.
XDA Since 2007...
SITH16 said:
I have two lines and I keep them on a rotation. My mom uses the other line and every other year her phone upgrades. Like wise on the years hers doesn't mine does.
I use both upgrades and I get a new phone every year handing down my old phone to her. If she doesn't like my phone, I buy her a cheaper one at full price...they cheap ones are only about $150 bux max for a refurbished one.
The first time I tried this, they had the policy that I had to switch numbers with her, but they have since gotten rid of that policy. Shhhh, don't tell anyone.
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Click to collapse
That's the way to do it. Wish I had people who didn't care about their upgrades. I would do the same thing. I have 3 line family plan. I got away with it on my wife's line with my evo 4g which kept me open for my ego 3d. I'm screwed now though because I got two iPhones last Christmas one for my wife and one for my daughter.
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I didn't "Work them over" I took advantage of an offer they have to buy out the remaining 10 months of waiting on my upgrade.
Once you get to 1 year left it costs about $115.
Considering I was going to TRY to find a used EVOLTE for around 350 when it hit that price, I beat that out by a few bucks (115 +200)
I plan on waiting for my 1 year mark. My 3D has been restarting randomly about once or twice a week for some reason. I'm not rooted and I've restored the phone twice already. I plan on getting it replaced and then selling it. Whatever I make will be used to pay for ETF and hopefully some of the new phone. Gonna wait to see the SG3 and then decide what I want.
Worst case scenario: They just fix my 3D and I sell it with only enough to cover ETF.
Best case scenario: They replace my 3D with an Evo LTE muahahahha!
from my NookColor using XDA
Saneless One said:
I didn't "Work them over" I took advantage of an offer they have to buy out the remaining 10 months of waiting on my upgrade.
Once you get to 1 year left it costs about $115.
Considering I was going to TRY to find a used EVOLTE for around 350 when it hit that price, I beat that out by a few bucks (115 +200)
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how did you come up with 115? sprint etf chart states 240 for 12 months left? i'd love 115, would try that if i understood the difference.
Saneless One said:
I didn't "Work them over" I took advantage of an offer they have to buy out the remaining 10 months of waiting on my upgrade.
Once you get to 1 year left it costs about $115.
Considering I was going to TRY to find a used EVOLTE for around 350 when it hit that price, I beat that out by a few bucks (115 +200)
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http://www.cowboom.com/product/859956 cheap evo3d
mrjkwik said:
how did you come up with 115? sprint etf chart states 240 for 12 months left? i'd love 115, would try that if i understood the difference.
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If you got a launch 3D, sprints etf was alot cheaper then, I think it was around 200 for an etf vs the 350 it is now, so in that respect you should consider when you bought it and see what's up
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Or, you can wait until the insurance companies offer the EVO LTE as a replacement device and get it for only $100...or even free. I know for the Evo 3D it happened relatively quick. I think in just 3-4 months after it's release.
lpjzfan2005 said:
If you got a launch 3D, sprints etf was alot cheaper then, I think it was around 200 for an etf vs the 350 it is now, so in that respect you should consider when you bought it and see what's up
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I got my 3vo on launch day last year...about one month shy of a year now if I remember correct...are you saying my etf was only $200 when I signed that contract? And if I decided to etf now I should get it at the lower rate?
SITH16 said:
I got my 3vo on launch day last year...about one month shy of a year now if I remember correct...are you saying my etf was only $200 when I signed that contract? And if I decided to etf now I should get it at the lower rate?
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That's exactly what I'm saying, if any changes have been made to your plan though they probably tried to tack on the new etf, sprint did that to me when I took my dad off my account. I had to call retention to get it back.
Tl;dr yes you should def get it for the cheaper rate
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Save more with pre-order
Back in a bout february, Best Buy mobile held a promotion where you attached your email address to all lines that were available for upgrade in 2012. Later, when you upgrade, you get a $50 gift card which you can use towards the purchase. Additionally, they give another $50 for pre-ordering.
In short, I'm paying $100 for my EVO LTE, and using my sisters upgrade, (She can just wait till October or I'll give her my E3D, Its way better than the Optimus she's running on.
lpjzfan2005 said:
That's exactly what I'm saying, if any changes have been made to your plan though they probably tried to tack on the new etf, sprint did that to me when I took my dad off my account. I had to call retention to get it back.
Tl;dr yes you should def get it for the cheaper rate
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Correct.
Taken from the Sprint ETF Page:
If you've entered into a two-year contract after Sept. 9, 2011 and choose to terminate or cancel your service before your contract ends, you will be charged an early termination fee of up to $350/line for Advanced Devices & up to $200/line for all other devices. No early termination fee applies for cancellations in compliance with Sprint's Return Policy.
The early termination fee is prorated and is calculated by taking the months remaining on your Service Agreement times $20 for Advanced Devices, with a maximum of $350, and minimum of $100. For all other devices, the prorated ETF is calculated by taking the months remaining times $10 with a maximum of $200 and minimum of $50.
Use the charts below to calculate your exact early termination fee. If you are cancelling multiple lines on your account, calculate the remaining number of months on each line, locate the corresponding amounts and add them together to reach your total. If you entered into a contract prior to Sept. 9, 2011, use the other devices chart to calculate your exact early termination fee.
Also keep in mind you can usually sell your 1 year old Smart phone for $200-ish no contract if in mint shape. Mine are always in mint shape
So it generally will never cost more than $200 or so a year to stay current.
I passed my 3D on to my wife (which Sprint just replaced with a brand new one) and used her upgrade for the LTE.
So do you just call Sprint and tell them you wanna pay the ETF and go month to month off contract? I'm assuming that would allow you to upgrade for 2 more years at 199 for the Evo LTE.
I have the Best Buy buyback on my E3D, so I can essentially get the Evo LTE for free since they will give me about $240 in credit for it
good read here on it. I am very tempted, but I feel as if a functional sense 4.0 rom will be enough to hold onto the 3d for another year.
http://meangreen.hubpages.com/hub/T...sprint-smart-phone-before-your-contract-is-up

[Q] Can someone explain to me why in the world anyone would use VZW edge?

I just looked into it to upgrade my finace to a S4 and they said not only do you have to pay the full device price(spread out over 24 months) but then you have to trade in your "old" device and get nothing in return? WTF. If I'm going to give you a device you are going to give me some money for it. Not to mention, other carriers knock off money on your bill for paying for your own phone, but not VZW. Geez. This company makes me wonder more and more why I am with them.
Sorry to vent, I just can't believe what they charge for. And I have been a customer since 2005.
1454 said:
I just looked into it to upgrade my finace to a S4 and they said not only do you have to pay the full device price(spread out over 24 months) but then you have to trade in your "old" device and get nothing in return? WTF. If I'm going to give you a device you are going to give me some money for it. Not to mention, other carriers knock off money on your bill for paying for your own phone, but not VZW. Geez. This company makes me wonder more and more why I am with them.
Sorry to vent, I just can't believe what they charge for. And I have been a customer since 2005.
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You are only forced to trade the old device in if you haven't paid the full price for it. With Edge, you're eligible for an upgrade every 6 months (providing that 50% of the device's retail price has been paid). If you keep the phone for 24 months (or pay it off early), you're able to keep the phone when you get a new device.
I think what they're looking at is more of a phone rental system. You pay monthly for the phone until it's half paid, and then trade it in for a new phone. It pretty much looks like a car lease.
Cilraaz said:
You are only forced to trade the old device in if you haven't paid the full price for it. With Edge, you're eligible for an upgrade every 6 months (providing that 50% of the device's retail price has been paid). If you keep the phone for 24 months (or pay it off early), you're able to keep the phone when you get a new device.
I think what they're looking at is more of a phone rental system. You pay monthly for the phone until it's half paid, and then trade it in for a new phone. It pretty much looks like a car lease.
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Click to collapse
Pretty much sums it up accurately. For the most part the consumers have been the ones driving this trend fighting tooth and nail over the early termination fees and 2 year contracts.
Good job explaining it.:highfive:
Cilraaz said:
You are only forced to trade the old device in if you haven't paid the full price for it. With Edge, you're eligible for an upgrade every 6 months (providing that 50% of the device's retail price has been paid). If you keep the phone for 24 months (or pay it off early), you're able to keep the phone when you get a new device.
I think what they're looking at is more of a phone rental system. You pay monthly for the phone until it's half paid, and then trade it in for a new phone. It pretty much looks like a car lease.
Click to expand...
Click to collapse
Well then the CS rep I talked to yesterday doesn't know crap. Not surprising, but still. The we have about 8 months left on her contract for her driod 4, and she said for me to take advantage of the "edge" program I would have to trade that device in and pay my monthly installments for the S4. I would consider upgrading her early but the battery has taken a crap and I don't trust vzws return warehouse to not screw up again. So I was just going to use edge for her. But I'm not giving them a free device that I agreed to a two year contract over. I would rather just pay cash for the device than do that. So I guess they don't train their people for crap anymore.
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stein5830 said:
Pretty much sums it up accurately. For the most part the consumers have been the ones driving this trend fighting tooth and nail over the early termination fees and 2 year contracts.
Good job explaining it.:highfive:
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Huh? I'm fine with a contract. I'm also fine paying full price. But if I am going to pay full price for the device I should get an extra discount like what tmo gives. If that is where you are going with the comment. I'm not sure 100% what you're getting at.
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Cilraaz said:
You are only forced to trade the old device in if you haven't paid the full price for it. With Edge, you're eligible for an upgrade every 6 months (providing that 50% of the device's retail price has been paid). If you keep the phone for 24 months (or pay it off early), you're able to keep the phone when you get a new device.
I think what they're looking at is more of a phone rental system. You pay monthly for the phone until it's half paid, and then trade it in for a new phone. It pretty much looks like a car lease.
Click to expand...
Click to collapse
1454 said:
Huh? I'm fine with a contract. I'm also fine paying full price. But if I am going to pay full price for the device I should get an extra discount like what tmo gives. If that is where you are going with the comment. I'm not sure 100% what you're getting at.
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Sorry: To clarify, when you sign up for service you sign a two year contract, but at the end of those two years, unless you pay full price for a phone, you will be signing another two year agreement. At this point the carriers are acknowledging that users want phones more often than two years but two not want to pay full price. So in a sense you can know rent you phone and get a new one once you have paid ~50% of the full cost, however long that takes you (so long as it is more than 6 months).
stein5830 said:
Sorry: To clarify, when you sign up for service you sign a two year contract, but at the end of those two years, unless you pay full price for a phone, you will be signing another two year agreement. At this point the carriers are acknowledging that users want phones more often than two years but two not want to pay full price. So in a sense you can know rent you phone and get a new one once you have paid ~50% of the full cost, however long that takes you (so long as it is more than 6 months).
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Oh, I see more of what you are getting at now. Sorry, I'm sometimes a little slow.
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A little caviar the rep might not have told you: you have to be OUT of contract to begin with to start edge
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reinaldistic said:
A little caviar the rep might not have told you: you have to be OUT of contract to begin with to start edge
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Nope, she didn't. Thanks for the heads up.
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