Factory Picture on Device - Nokia Lumia 800

Hey guys,
So my friend just told me this: " I put [the lumia] on charge and randomly a image of a building with smoke coming out of the chimney popped up. Even when I reset turn it on/off it doesnt do anything.
This is the picture: h__p://i.imgur.com/P97Ad.png
When plugged in, and checked at device manager: h__p://i.imgur.com/lSrlf.png
Any ideas?
Many Thanks :-D
Edit: Note - The device is NOT rooted/full unlocked as it is bootloader locked. When the device is turned on, it goes straight to the factory picture, and no Nokia icon.

This is the so called factory test mode. I suggest that you take it to the next care point, as I can not say why exactly your phone is in this mode. I guess its a problem related to your bootloader.

ChrisKringel said:
This is the so called factory test mode. I suggest that you take it to the next care point, as I can not say why exactly your phone is in this mode. I guess its a problem related to your bootloader.
Click to expand...
Click to collapse
Many Thanks After a 20 second hold it booted back into the OS...
But could this be a very interesting discovery for trying to find out about unlocking the bootloader, thinking that more information could actually be taken out etc, as it doesn't show the Nokia icon :O Only thoughts

blakepender said:
Many Thanks After a 20 second hold it booted back into the OS...
But could this be a very interesting discovery for trying to find out about unlocking the bootloader, thinking that more information could actually be taken out etc, as it doesn't show the Nokia icon :O Only thoughts
Click to expand...
Click to collapse
I doubt it. You can force the Lumia to enter this mode (I guess I saw Jaxbot doing it in one of the Posts in the unlock-thread). But I guess it contains only some QC stuff...

Related

Please Help STUCK ON VERIZON SCREEN CANT GET TO BOOTLOADER

Hey everyone I need some help.
I was following the steps to flashing for the first time and I may have screwed up.
I first used the unlocker and installed bootloader 2.40
then tried to InstallDCD 3.2.2
then couldnt do radio
I am now stock on the Verizon screen and I cant even get to bootloader.. Please help...USB not showing up and updater utility gives error 260
Radio1.30.60
DCD3.2.2
Thanks
Mkenny2
I think I know what to do if I can get to the bootloader but I have been holding down the camera and reseting and I am getting nothing. I tried taking the battery out and a hard reset and still nothing
That's because you have to hold both the power button and camera button while soft resetting.
hey gc 14 I tried doing that also after seeing it somewhere else and still had no luck.....any other way to get to the bootloader?
any help or suggestions would be awesome guys. I am really getting worried I screwed this up bad
mkenny2 said:
any help or suggestions would be awesome guys. I am really getting worried I screwed this up bad
Click to expand...
Click to collapse
you gotta kinda hold in that soft-reset button for about 2 seconds while holding camera+power, then release them all at once...
see if u can get in that way...
still no luck...I have done it before but now i cant get to the bootloader. It is crazy....is there any other way of accessing it?
your supposed to install the radio before you update your ROM. thats probably your issue.
yeah i figured that but now i cant get to the bootloader.....i do not want to have to go to verizon and beg for a new phone lol
so do you think I should take it to verizon and play dumb?
mkenny2 said:
so do you think I should take it to verizon and play dumb?
Click to expand...
Click to collapse
NO! you'll lose warranty... have you tried taking the battery out for a while and putting it back in and then trying to get to bootloader?
will your computer recognize the phone when plug it in? make noises etc..?
you might be able to try and flash the 1.2 olipro bootloader and go from there if so
It is not showing connected at all......Do you have the 1.2? I tried opening the 2.4 again and it cant connect to the device
mkenny2 said:
It is not showing connected at all......Do you have the 1.2? I tried opening the 2.4 again and it cant connect to the device
Click to expand...
Click to collapse
here you go... try putting the phone into bootloader mode while it's plugged into usb?
that is not working but I was able to get the phone after a hard reset to pop up on my computer saying Unrecognized USB device. but that is all i got
mkenny2 said:
that is not working but I was able to get the phone after a hard reset to pop up on my computer saying Unrecognized USB device. but that is all i got
Click to expand...
Click to collapse
still stuck?
still stuck.....
This probably isn't going to help at all, but when I go to bootloader mode I usually hold Camera + Power, push soft reset, and not let go of Camera + Power until the bootloader comes up. Like I said, probably won't help, but it's worth a shot.
banzaiwolfe said:
This probably isn't going to help at all, but when I go to bootloader mode I usually hold Camera + Power, push soft reset, and not let go of Camera + Power until the bootloader comes up. Like I said, probably won't help, but it's worth a shot.
Click to expand...
Click to collapse
Took the words straight outta my mouth...I can't hit the buttons right (I'm old and uncoordinated )when the phone is on its back. I set my phone on edge so I can push down with 2 fingers..press reset with the stylus and wait until the bootloader screen pops up...then release everything. mkenny2 whats showing on your phone screen now...still the verizon splash screen?
yep just the verizon screen with the check. I hold the 2 buttons down with my hand and reset with stylus in my mouth lol.....still no luck though guys.....I should have installed the radio first...this really sucks....
after a hard reset the computer pops up saying usb device not recognized but that is it...can we do anything with that to get it to recognize it??
mkenny2 said:
yep just the verizon screen with the check. I hold the 2 buttons down with my hand and reset with stylus in my mouth lol.....still no luck though guys.....I should have installed the radio first...this really sucks....
after a hard reset the computer pops up saying usb device not recognized but that is it...can we do anything with that to get it to recognize it??
Click to expand...
Click to collapse
check this thread http://forum.ppcgeeks.com/showthread.php?t=23633&highlight=stuck+splash+screen...not a good answer..but you're not the first....i assume you can't get activesync to see ur device via usb??

[Q] Is my Amaze bricked ??

Ok guys, yes...I'm a noob...
I did a master reset on the phone and now I get nothing...
It won't turn on unless I plug it in to the charger.
When it does turn on, all I get is a few vibrations, and
the icons at the bottom light up.
I can get windows to see the two "drives" of the phone,
but they are empty (have 0 bytes if you right click and check properties. If you left click, it says please insert disc).
I've tried a new battery and my battery turns another phone on...
I've also tried two cables and two PCs.
It hasn't been rooted or messed with, the battery died and I went to charge
it and nothing...I left it on charge overnight and at least see a bit life.
Any ideas, or should I just send it on to HTC??
So that others have a better idea... can you get into hboot or fastboot?
try a nwe battery
xboarder56 said:
try a nwe battery
Click to expand...
Click to collapse
he said he already tried a new charged battery, so it can't be that. I'm thinking his phone's OS might be gone so he should probably installed a RUU or something.
In the dark...
Can't see anything come up on screen...
no idea what mode it's in, hboot, fastboot or anything ??!?!!
Think it might be possible to install just a stock (Tmobile) RUU?? If so, how ?????
karaokekarnival said:
Can't see anything come up on screen...
no idea what mode it's in, hboot, fastboot or anything ??!?!!
Think it might be possible to install just a stock (Tmobile) RUU?? If so, how ?????
Click to expand...
Click to collapse
if you can't get into hboot/fastboot (totally forgot which, basically same thing) then you can't do the RUU
Hmmm, OK
Do you think there is anything that I can do to get it running ??
And where do I find the thanks button ???
karaokekarnival said:
Do you think there is anything that I can do to get it running ??
And where do If ind the thanks button ???
Click to expand...
Click to collapse
if you rooted and custom recovery you could but right now you out of luck you gonna have to return
Duh, I found the thanks button !!!
I was afraid of that...guess I'll ship it off Monday. If anyone knows a way before then, let me know...can't hurt to try, eh ??
karaokekarnival said:
Duh, I found the thanks button !!!
I was afraid of that...guess I'll ship it off Monday. If anyone knows a way before then, let me know...can't hurt to try, eh ??
Click to expand...
Click to collapse
There isn't a way if your phone isn't detected or you can't get into hboot. Meaning you have no control over your phone to do anything.
Anyways, for htc warranty exchanges that is done with tmobile... they usually send you the phone first and then you send one back in return. Unless your policy is different. So i suggest you calling them immediately.
Update
I can go into control panel and "see" the phone listed in device manager under portable devices as "F" and "G". Click properties and they are found as HTC devices. Does this mean I can do anything to it? I just want my phone back working as fast as I can. Sending it in will take a while. I bought this phone for the camera. We have a 1 yr old and don't wanna miss the Christmas pics...
karaokekarnival said:
I can go into control panel and "see" the phone listed in device manager under portable devices as "F" and "G". Click properties and they are found as HTC devices. Does this mean I can do anything to it? I just want my phone back working as fast as I can. Sending it in will take a while. I bought this phone for the camera. We have a 1 yr old and don't wanna miss the Christmas pics...
Click to expand...
Click to collapse
are you on tmobile? they usually send within 2 days, their distribution center is in texas or something. I usually get it next day.
You said your screen doesn't turn on or doesn't show anything. It's gonna be hard to determine what you're doing even if you can run ADB to put it in oem fastboot and to flash a RUU that way. But it sounds like your display might be a problem too then. It'll be quicker to do an exchange. If you call in today, they'll probably ship it on monday and you'll get it wednesday latest. unless you have tmobile insurance plan. it should be next day and you'll get it tuesday.
Thanks
Well that might work for me then...can't hurt to give it a try.
Thanks a bunch for letting me know !!!
No problem, I had my fair share dealing with tmobile exchanges lol.
If you purchased directly from tmobile it should be very easy to do an exchange because your warranty is verified.
If you bought it off craigslist/ebay. sometimes the previous users used a different carriers that makes the warranty no longer verified. HOWEVER many customer reps will still try to process the exchange (you can determine by their upbeat personalities lol).
If you run into someone who won't do it, just call again and talk to another rep. Most of the time they will push it through because it's still a newly released phone.
Have you already contacted T-Mobile support? You'll have to talk to them anyway before they agree to replace your phone.
The reason I am asking this is because there might be an unpublished backdoor way to restore your device if your device is not completely (hardware-wise) dead. For example, Dell Streak has a complete firmware image on its internal SD card and you needed to somehow trigger an IPL routine to restore the device to its original condition.
I haven't heard of anything similar on HTC devices yet, but hey, it's just a thought. And if there actually is a way, and you are the first one to post it here, you'll be a hero!
ringochan said:
Have you already contacted T-Mobile support? You'll have to talk to them anyway before they agree to replace your phone.
The reason I am asking this is because there might be an unpublished backdoor way to restore your device if your device is not completely (hardware-wise) dead. For example, Dell Streak has a complete firmware image on its internal SD card and you needed to somehow trigger an IPL routine to restore the device to its original condition.
I haven't heard of anything similar on HTC devices yet, but hey, it's just a thought. And if there actually is a way, and you are the first one to post it here, you'll be a hero!
Click to expand...
Click to collapse
yeah we normally just flash a RUU, but you can't even see the screen, so we can't even be certain that we're in the correct modes to be flashing and stuff. because we require to ADB it to restart in fastboot, but we can't even see if its going to fastboot. or if it already is in fastboot to begin with, so we're not certain which commands to run with the screen being off. Well you can always try commands and it should only work in certain modes, but do you really want to do it blindly? I would rather just exchange the thing.
Not afraid to try....
Well, I can't use it as it is...exchange is a hassle even in 2-3 days. Can't do anything until tomorrow anyway. I was thinking today, I've heard they can port Android to iPhone...there's no fastboot there, is there ??? Soooooo, if it's turning on, I should be able to do something...I want my phone back !!!
Edit: I misunderstood the issue
Sent from my HTC Ruby using xda premium
Please share....
Snargaflab, please share, it might help me or others to think !!
Flashing green light ???
It is now turning on and has a flashing green light, does that mean anything??

Need help. Bricked device over real stupid reason I would never imagine.

Hey guys,
So, I think I officially join the club of the bricked Razr Max people today.
It happened like this.. Everything was running fine, created a few restore points of different roms in SafeStrap. Two under SafeSystem Enabled and one with it Disabled. So, I go ahead like a newb apparently and try to load my first restored image from the original OS / Stock, and I forgot SafeSystem is Enabled while loading it, mind you, this Restore point was made with SafeSystem Disabled when I was new to SafeSystem. Low and behold, the phone started up, "Dual Core Logo" showed for about ten seconds, and the went right to black screen and I can't get it out of there. Nothing I can do will start up the device. I have the charger in meanwhile and the phone isn't even recognizing a charge.
What do I do? Am I f*cked beyond immeasurable repair? Let me know.
Thanks
Ok I'm short on time, but this should help!
http://aashrey99razr.wordpress.com/disaster-recovery/
Aashrey99 said:
Ok I'm short on time, but this should help!
You know what though? I can't even power up into Bootloader that's how bad it is. Like, I am left with holding down the power button to absolutely nothing functioning. Screen won't turn on or off, nothing. I mean this is deeply off. Thanks for the guide though, but isn't his method for steps 5 to 8 only valid if you can get into the boot loader?
Click to expand...
Click to collapse
Wow. Problem fixed. It was as simple as holding the two volume buttons down at the same time while pressing the power button. Back in the bootloader and restoring to original state. This time PROPERLY. let's see if this works.
**My serotonin levels have just risen after this. Don't you all hate that feeling of a bricked phone when you don't know much about unbricking them? Almost a powerless feeling**
bnbrazr said:
Wow. Problem fixed. It was as simple as holding the two volume buttons down at the same time while pressing the power button. Back in the bootloader and restoring to original state. This time PROPERLY. let's see if this works.
**My serotonin levels have just risen after this. Don't you all hate that feeling of a bricked phone when you don't know much about unbricking them? Almost a powerless feeling**
Click to expand...
Click to collapse
I am sure your device is hard bricked, and nothing can make it work
only motorola can help u, so go there and tell them that u put ur device for full night charging and now it wont turn on.
They wont catch ur root cause they will have to change the motherboard revive the device
it happened with me and i also did the same
so cheer up
therazrguy said:
I am sure your device is hard bricked, and nothing can make it work
only motorola can help u, so go there and tell them that u put ur device for full night charging and now it wont turn on.
They wont catch ur root cause they will have to change the motherboard revive the device
it happened with me and i also did the same
so cheer up
Click to expand...
Click to collapse
He's device isn't hard bricked. I would find it incredibly hard to hard brick. You can't hard brick a motorola. If you think you did. You didn't try all possible solutions
Ask us any Android Related Question @FeraLabsDevs on Twitter
MattyOnXperiaX10 said:
He's device isn't hard bricked. I would find it incredibly hard to hard brick. You can't hard brick a motorola. If you think you did. You didn't try all possible solutions
Ask us any Android Related Question @FeraLabsDevs on Twitter
Click to expand...
Click to collapse
I couldnt hard brick my Blackberry,Samsung Charge. Think most recover. Maybe after alot of work.
therazrguy said:
I am sure your device is hard bricked, and nothing can make it work
only motorola can help u, so go there and tell them that u put ur device for full night charging and now it wont turn on.
They wont catch ur root cause they will have to change the motherboard revive the device
it happened with me and i also did the same
so cheer up
Click to expand...
Click to collapse
Same as Matty, You can't hard brick a Motorola. If they didn't provide a PC counterpart to the phone for restoration, they made sure that a user could pretty damn well not hard brick it.
Aashrey99 said:
Same as Matty, You can't hard brick a Motorola. If they didn't provide a PC counterpart to the phone for restoration, they made sure that a user could pretty damn well not hard brick it.
Click to expand...
Click to collapse
Agreed!. I mean. there was a time where the solutions didn't work so I removed my SD and I was put into the home launcher. There is always a solution to bricking
Ask us any Android Related Question @FeraLabsDevs on Twitter
All you need is fastboot files, RSD Lite and maybe, the factory cable. Just so everyone knows there are ways to get around everything!
Let's say you messed up your phone and it won't boot up. All you can do is get into fastboot and the bootloader. Problem is, your battery is too low to flash anything. Too easy:
Press and hold the vol down and power button until you see the screen flicker, let go of those buttons and quickly press and hold all 3 buttons on the side (power and both volume buttons). Once in the bootloader, plug in your wall charger. Now hit volume down until you highlight the SBF option and press volume up to select it. Now press and hold the power button for about 3 seconds and release it. Your phone will power down and should begin to charge. Once you get a full charge, repeat the process to get into fastboot, use RSD Lite and the fastboot files, viola!!
It's virtually impossible to hard brick a Moto phone unless there is a hardware issue or the bootloader gets corrupt somehow.
Umm, so out of curiosity. What might one do if the bootloader gets corrupted? I already sent it back to Moto and they claimed this new phone suffered water damage. (I've personally seen that the 3 stickers are non activated, 2 on board and 1 visible. So much for their theory). Just curious. And Jtag's seem quite costly and then there's the issue of correct pinout and finding the firmware. Any other solutions?

[Q] Atrix wont boot

I have searched all over the internet and have not found a problem exactly like the one i am having. My Atrix 4g will not boot. It will get to the Dual Core screen, but no farther than that. I can get to the menu by holding down the volume but and power button but when i select a menu option it does nothing. My phone was not rooted, it is factory with the lastest version on it. THe other day i pulled the phone out of my pocket at it was turned off. I wouldn't turn i so i plugged it in and that is when the problems started. Any help would be great! Thank you!
devildogfarm said:
I have searched all over the internet and have not found a problem exactly like the one i am having. My Atrix 4g will not boot. It will get to the Dual Core screen, but no farther than that. I can get to the menu by holding down the volume but and power button but when i select a menu option it does nothing. My phone was not rooted, it is factory with the lastest version on it. THe other day i pulled the phone out of my pocket at it was turned off. I wouldn't turn i so i plugged it in and that is when the problems started. Any help would be great! Thank you!
Click to expand...
Click to collapse
I wanted to add that when i connect plug usb cable into it from the laptop, the laptop does not detect the phone.
devildogfarm said:
I have searched all over the internet and have not found a problem exactly like the one i am having. My Atrix 4g will not boot. It will get to the Dual Core screen, but no farther than that. I can get to the menu by holding down the volume but and power button but when i select a menu option it does nothing. My phone was not rooted, it is factory with the lastest version on it. THe other day i pulled the phone out of my pocket at it was turned off. I wouldn't turn i so i plugged it in and that is when the problems started. Any help would be great! Thank you!
Click to expand...
Click to collapse
You might need to restore it to factory setting with an external method 'cause your phone wasn't rooted or unlocked. Search for the RSDlite method to flash the original rom. You will need to download a specfic sbf depending on the operator of your phone, but there's actually a post in the forum where they hold every sbf
joelorona said:
there's actually a post in the forum where they hold every sbf
Click to expand...
Click to collapse
No there isn't. SBFs have been taken down because they're too dangerous and using them often results in bricking the device. You'll probably have to look for SBFs elsewhere.
Is there any way to save the data on my phone?
Doubt you can save data unless you can get it recognized through adb. Have you tried the other boot modes other than fastboot and rsd?
Sent from my MB860 using xda app-developers app
JPBeard21 said:
Doubt you can save data unless you can get it recognized through adb. Have you tried the other boot modes other than fastboot and rsd?
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
I have tried the Android Recovery mode but it will not going into that...
I am getting to the point that i am willing to lose the data. I would just like my phone to work again. any help would be great!
devildogfarm said:
I have tried the Android Recovery mode but it will not going into that...
I am getting to the point that i am willing to lose the data. I would just like my phone to work again. any help would be great!
Click to expand...
Click to collapse
I tried recovery mode again and while the phone was plugged in it just said "Entering Android Recovery Mode" i unplegged it and the android guy with the explanation point showed up so i plugged the phone back in real quick (didnt want the battery to die.) With that screen i tried tapping in the lower right hand corner of the screen to access the menu, but nothing would happen from that point.
UPDATE: I was able to press both volume buttons and get into the menu. I was able to select wipe/factory reset buy pushing the power buttong. It is currently rebooting.... has been for several minutes..... Hope this works!!
i tried making a factory cable last night but, it didnt turn out to good..... Is there anyway to charge the battery enough, without the phone, to allow me to flash the device?
devildogfarm said:
I tried recovery mode again and while the phone was plugged in it just said "Entering Android Recovery Mode" i unplegged it and the android guy with the explanation point showed up so i plugged the phone back in real quick (didnt want the battery to die.) With that screen i tried tapping in the lower right hand corner of the screen to access the menu, but nothing would happen from that point.
UPDATE: I was able to press both volume buttons and get into the menu. I was able to select wipe/factory reset buy pushing the power buttong. It is currently rebooting.... has been for several minutes..... Hope this works!!
i tried making a factory cable last night but, it didnt turn out to good..... Is there anyway to charge the battery enough, without the phone, to allow me to flash the device?
Click to expand...
Click to collapse
Would i be better off purchasing a factory cable off of ebay or something, or buying an charger to fully charge my battery and try flashing that way?

Weird brick.

Hey, guys, before sending it to the LG services, I'd like to tell you what's this thing about, while editing aboot.img to unlock the bootloader, I think I made a mistake there, anyway, finished the bootloader unlocking process, and then I gave it a reboot. Now I'm left with a black screen. :/
Can't enter download mode, neither recovery. can't even see anything in device manager, but, if I put it to charge and I take the battery out, I can see the charging screen, an empty battery and yellow exclamation sign on it.
What's your opinion? Should I just send it to service, telling them that old story about updating the phone and the screen suddenly became black, or should I try to do some magic?
Anyway, not seeing anyting in Device manager tells me that the motherboard is DEAD.
Fulga666 said:
Hey, guys, before sending it to the LG services, I'd like to tell you what's this thing about, while editing aboot.img to unlock the bootloader, I think I made a mistake there, anyway, finished the bootloader unlocking process, and then I gave it a reboot. Now I'm left with a black screen. :/
Can't enter download mode, neither recovery. can't even see anything in device manager, but, if I put it to charge and I take the battery out, I can see the charging screen, an empty battery and yellow exclamation sign on it.
What's your opinion? Should I just send it to service, telling them that old story about updating the phone and the screen suddenly became black, or should I try to do some magic?
Anyway, not seeing anyting in Device manager tells me that the motherboard is DEAD.
Click to expand...
Click to collapse
First of all sorry for your trouble. It seems like a hard "brick". The only way to solve this issue is to send the phone to service. Say that there was a electric shortage or cutout while updating.
Before doing that you may try to update the drivers on your PC (even id they are new install it again), then try to put the phone in a different USB slot and wait for 10+ minutes to see if it enters download mode. This is quite a hail Mary, chances of this working is %0.001- But doesnt hurt trying. your device is looking forward for a service guy touch..
Pondera said:
First of all sorry for your trouble. It seems like a hard "brick". The only way to solve this issue is to send the phone to service. Say that there was a electric shortage or cutout while updating.
Before doing that you may try to update the drivers on your PC (even id they are new install it again), then try to put the phone in a different USB slot and wait for 10+ minutes to see if it enters download mode. This is quite a hail Mary, chances of this working is %0.001- But doesnt hurt trying. your device is looking forward for a service guy touch..
Click to expand...
Click to collapse
I know it needs a service guy touch, but I was wondering if there's something worth a try. Even if it has such a low chance to work, I'll still try that, thanks for the reply!

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