Cracked unresponsive black screen - Motorola Droid RAZR

I've been studying converting my razr to a razr maxx and had the opportunity to purchase a maxx for a reasonable price with a clean esn.
Here's the catch, it has a cracked unresponsive black screen. It powers up when rebooted, makes the startup sound and vibrates. The screen is deader than dead. No hepatic?? feedback, no lower key lights, etc. Does have the flashing green light upper left.
Instead of waiting for the battery to die is there a way to to it off with the side keys? I'd like to take it apart soon but would rather have it completely turned off before I do that.
Googled this question and searched the forum. I probably do not know what to use as a querry.
Be gentle I'm a noob.

dewired said:
I've been studying converting my razr to a razr maxx and had the opportunity to purchase a maxx for a reasonable price with a clean esn.
Here's the catch, it has a cracked unresponsive black screen. It powers up when rebooted, makes the startup sound and vibrates. The screen is deader than dead. No hepatic?? feedback, no lower key lights, etc. Does have the flashing green light upper left.
Instead of waiting for the battery to die is there a way to to it off with the side keys? I'd like to take it apart soon but would rather have it completely turned off before I do that.
Googled this question and searched the forum. I probably do not know what to use as a querry.
Be gentle I'm a noob.
Click to expand...
Click to collapse
Didn t get what you want to do.
Sent from my XT910 using Tapatalk 2

Shut the phone off completely.
The screen is broken and black.

dewired said:
Shut the phone off completely.
The screen is broken and black.
Click to expand...
Click to collapse
Hi! The right thing to do is to leave it at motorola service center for a fix or replacement. Sorry
Sent from my XT910 using Tapatalk 2

dewired said:
Shut the phone off completely.
The screen is broken and black.
Click to expand...
Click to collapse
Hold volume down + power for few seconds

There's a remote chance the screen still accepts input, but not being able to see what's happening, who knows.... do you have an HDMI cable? Plug it into a TV and see if touch input still works, then shut it down if it does.

sRDennyCrane said:
There's a remote chance the screen still accepts input, but not being able to see what's happening, who knows.... do you have an HDMI cable? Plug it into a TV and see if touch input still works, then shut it down if it does.
Click to expand...
Click to collapse
Thanks but its too late. My big fingers kept turn both phones on and off while separating the case so it did not matter.
I just finished the conversion. Its a pretty simple procedure. Once I figure out how to take it apart the rest was simple.
I used a hobby heat gun to warm the phone and a guitar pick to separate the case.
I have a few pictures of the maxx apart but I can't post pics yet.

dewired said:
Thanks but its too late. My big fingers kept turn both phones on and off while separating the case so it did not matter.
I
Click to expand...
Click to collapse
I have the XT912 MAXX with the same blank screen and blinking green LED. Please describe how did you revive your phone?

I don't get this, i know you can exchange parts between XT910 and XT912 but isn't the MAXX a totaly different model?

Related

Touch screen not working

I put a skinomi skin protector on and after that touch screen stopped working. I took it off and screen is still not working.
I got it to work by doing
by jk.jolin On Dec 29, 2011
Well, hard reset may help you fix this ASUS Transformer Prime touchscreen not responding issue: 1. Unplug the power cord and shut the unit off and Press and Hold the power button and the "Down" volume button together for 6-10 seconds and let them both go. 2. Wait a few more seconds until the term "Cold Boot" appears in the list near the top of the screens and just press and release the "Down" volume button again and let it reboot. If you own the dock be sure and do this with the dock connected.
Nevermind its not working again
kerryking1 said:
I put a skinomi skin protector on and after that touch screen stopped working. I took it off and screen is still not working.
Click to expand...
Click to collapse
Try washing the screen protector may have produced film on screen or just reboot
Now my keyboard isnt working so i cant shut it down
Keyboard started working again but not its frozen on shutting down
kerryking1 said:
Now my keyboard isnt working so i cant shut it down
Click to expand...
Click to collapse
Shut it down using power button hold for 30 seconds will shut down
It acting weird now its possessed. I let it sit there on home screen and random stuff opens.
kerryking1 said:
It acting weird now its possessed. I let it sit there on home screen and random stuff opens.
Click to expand...
Click to collapse
sounds like you've been remoted.
Maybe you spayed too much application solution that got inside tablet? dip it in a bag of rice may help..
This is funny.. play by play of what is happening
Hard reset and wait.
I went into my email and it started deleting emails
That's a wet screen protector, right? Definitely sounds like water damage. Same thing happened to me with the original Droid phone. Power it off, put it in a bowl of rice over night, and cross your fingers.
Sent from my Transformer Prime TF201 using Tapatalk
wasn't the Prime's gorilla glass enough protection eliminating the need for a screen protector in the first place?
it doesnt look like there is any holes on it to get into
kerryking1 said:
it doesnt look like there is any holes on it to get into
Click to expand...
Click to collapse
Edges around the screen?
I had a problem with my screen that was bad enough to cause me to return it. It was amazing in every other way, but the screen problem was a deal breaker. I'm gonna give it some time before I try again.
Video of my problem: http://www.youtube.com/watch?v=oywWUxPMeX8
-Chris
czm2000 said:
I had a problem with my screen that was bad enough to cause me to return it. It was amazing in every other way, but the screen problem was a deal breaker. I'm gonna give it some time before I try again.
Video of my problem: http://www.youtube.com/watch?v=oywWUxPMeX8
-Chris
Click to expand...
Click to collapse
now I noticed you were using a stylus pen in that video. Did this problem also occur when you used your finger?
the_game_master said:
now I noticed you were using a stylus pen in that video. Did this problem also occur when you used your finger?
Click to expand...
Click to collapse
+ 1
Sent from my Transformer Prime TF201 using xda premium
Its starting to work fine most of the time. When its messing up google search and settings keep opening.
Asus transpformer prime half touch screen not working
Hi
i have read a lot of the forums but no one else has mentioned this problem. My TF201 seems to have a unique problem, only the left half of the touch screen works. it becomes very annoying and i cant seem to find a solution.
I have let the battery discharge and then then restarted it after some charging but no Joy
Please guys Help and suggestions would be much appreciated.
Cheers
Rohit
rohitbapna said:
Hi
i have read a lot of the forums but no one else has mentioned this problem. My TF201 seems to have a unique problem, only the left half of the touch screen works. it becomes very annoying and i cant seem to find a solution.
I have let the battery discharge and then then restarted it after some charging but no Joy
Please guys Help and suggestions would be much appreciated.
Cheers
Rohit
Click to expand...
Click to collapse
Open prime and push in the cables into the lcd.. they must be loose. I had the same issue when i replaced a new screen.
Sent from my SAMSUNG-SGH-I747 using Tapatalk

[Q] anyone else notice!!??

has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
flex360 said:
thats how all phones have been
is this your first smart phone bro?
if u dont cover the sensor it wont shut off
Click to expand...
Click to collapse
no this is isnt my first smart phone..but the problem is that when I move my face away from the phone the screen should wake up
FlaXB9R said:
The screen should only turn off when you put it to your face . Once you pull away the phone the screen should wake . Check your settings you shouldn't have to use the power to wake it .
Click to expand...
Click to collapse
yea I know right lol ....I looked into the settings and haven't seen any controls for that feature
Yea I noticed the same thing. During a call pulled phone away from my face and screen stayed off. I thought something was wrong but if the call is active screen will come back on, if person hangs up and ur not quick to uncover sensor the screen stays off.
do you guys have screen protectors on your phones??? zaggs perhaps??
If anything is "blocking" your sensor, then it assumes that your face is up to the phone. The phone would then only wake up when the call is ended or the power button is pressed.
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Mine doesnt do that unless I put the phone up to my ear. Normally I just answer the phone and click it to speaker. When I do that the screen stays on....unless my hand/finger happens to be covering the light sensor.
I have Invisible Shield HD. And there's a cutout for the prox. sensor. Have the same problem. Hopefully HTC will fix it on the next firmware update
Sent from my EVO using xda premium
johnnymcmahan said:
You must not have ANYTHING covering the sensor
I would say that this is most likely the case
Click to expand...
Click to collapse
I'm not so sure about that. My OG Evo has a standard screen protector that "covers" the sensors, and they still work just fine. Maybe those crappy Zagg orange peels will interfere, but I still don't see that being too likely, as they're not really blocking any light.
I have this issue as well and after reading all over for the past two days it appears some units have this issue and some don't. Further complicating the issue is the fact some have screen protectors and some don't. Some have made cutouts on their screen protector and then it works as it should. Very weird.
As soon as I make a call the phone screen goes black while laying on my desk. When the call is over sometimes I can hit the power button to disconnect the call...sometimes I have to hold the power button down 10 seconds to soft reset the phone or I cannot get back to any screen and the call stays connected. Very weird. I got my phone at BB so I am going to stop back and see if they have had any returns and what their thoughts are.
Sent from my EVO using Tapatalk 2
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
flex360 said:
i got my zagg lastnight and it happened
so i reapplied it, not covering the sensor on the top left
and it fixed the issue
Click to expand...
Click to collapse
Yeah I wish that was my issue....I don't have a screen protector on my phone and it doesn't work as designed.
Sent from my EVO using Tapatalk 2
I bought a Zagg and had the issue. They left a hole for a sensor but I think that's the light sensor with the proximity sensor being just to the left and covered. It's a small red light that turns on when making a call. So I made the hole bigger by making it a rectangle uncovering the proximity sensor. Now my phone goes on and off like it should when putting it to my ear. Maybe that'll help some of you? Though I have read some people having the issue without screen protectors.
shadowmikel said:
has anyone else noticed that when you answer a phone call the screen turns off ...I hate it ...I have to hit the power button to wake the phone up and end the call .. does anyone have a fix for this ? thanks in advance
Click to expand...
Click to collapse
Not sure if this will help or not, but in settings/accessibility settings there is an option to end calls using the power button. Might help.
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
I experienced the same issue with the screen turning off as soon as I placed a call. I pulled the Zagg HD off and the issue was resolved. I'm going to best buy today to exchange the Zagg for a new one and I will cut a little notch into it to see if it works.
After the screen goes off you have to press the power button but that little red dot next to the proximity sensor stays on unless you flash a bright light on it. I think regardless the proximity sensor is really sensitive and the Zagg HD just makes it that much more finicky.
Being in a dimly lit area makes it worse too.
**Update**
I went to bestbuy and exchanged my Zagg HD for a new one. I got home notched the cutout for the sensor a little more. Installed it and now I don't have any issues with the screen turning off.
scottspa74 said:
OK, this is a bit OT so I apologize. But I can't figure it out and really dont feel it warrants a new thread. I hope you dont mind me dropping this in here.
Yesterday, at some point, this icon came into my notification bar and i CANNOT, for the life of me figure out what it is.
It looks kinda like a hearing aid or Bluetooth headset icon. But I use neither. I've looked all thru settings trying to figure it out. Checked thru accessibility . Just stumping me, and making me feel REALLY stupid.
Much thanks to anyone who knows.
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
Settings/Call Uncheck Hearing aids
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
scottspa74 said:
Slayer, I'm gonna thank every post if yours I see over the weekend lol.
Thanks. I feel like an idiot. I looked in accessibility thinking any hearing aid stuff would be there
sent from my Evo LTE, usually.
Click to expand...
Click to collapse
LOL anytime......and no worries we all get stuck at some point.

Light leak from left touch key in dark ??

Hello guys, now its been almost a week since i've had my s3 but yesterday night before going to sleep, i just unlocked my phone in pitch black darkness and what i saw was white light originating from the left capacitive key extending to the screen which looked really bad like a screen burn or some kind of weird white patch on the screen as if i've cracked it, and if it were from both keys i cud have convinced myself that its normal but its only the left key! and its not at all noticable even in a little light and if your screen is not using a dark black background.. so what do you guys suggest me to do? can you guys check your phones in a fully dark room with black blackground and touch keys lit up?? and will my warranty consider this an issue and cover it? i feel so bad right now :/
I'll check later tonight, but I generally have those lights permanently off since my S2 as the intermittent on/off at every screen touch is an annoyance particularly when watching videos
I would suggest turning them off, the buttons are easy enough to find in the dark plus you save a little bit of battery.
Sent from my GT-I9300 using Tapatalk 2
Yep right its leaking, turn mine off ALWAYS plus its better looking when turned off
i dont know how but getting to know that the rest of you have it, i feel fine now and as most of you said, i'll turn them off, thanks
how do you turn them off?
Sent from my GT-I9300 using xda premium
Amazing_Antony said:
how do you turn them off?
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
setting > display > touch key light duration
i was also delighted that i was able to turn them off... now the phone looks button-less and stunning
thanks - i agree 100% better looking
Sent from my GT-I9300 using xda premium
I also have Light leakage coming from the Left menu button! I want to know if this
I also have Light leakage coming from the Left menu button! I want to know if this a general flaw on the galaxy 3 or should i exchange it?
Gpino said:
I also have Light leakage coming from the Left menu button! I want to know if this a general flaw on the galaxy 3 or should i exchange it?
Click to expand...
Click to collapse
i dont have it and i also turn off those capacitive lights. either you have to live with or go far an exchange.
You sure?
Are you sure?
It can only be seen in a dark room and with a black background on the phone.
I dont like having flaws on my new stuff. I am gonna try to exchange it.
Gpino said:
Are you sure?
It can only be seeXn in a dark room and with a black background on the phone.
I dont like having flaws on my new stuff. I am gonna try to exchange it.
Click to expand...
Click to collapse
I went to the dealer and they said that they would send it to the shop to check if it really had a failure, and if it had a hardware failure they would exchange it in one week!!!!!!!!!!! i will just stay with my phone as it is. It is more possible they will really screw it on the shop with something really bad to worry about, and I bet that the next one will have the same flaw or another even worst, so I prefer to stay with mine.

[Q] Black screen

Hello, please help!
I have my phone without power when I watch an online channel, and after that I put it on charge. After a couple of hours, I have openit and I have a "pixel multicolor screen".
The phone can connect with pc but don;t move foward, and I relock it and after that I do a RUU_signed.exe update, where I get "error[131]:costumer id error
Now the screen is black/blank. I can feel the startup vibration but the screen is not turning on.
It;s there something to try before trow it? Thanks in advance for any ideea!
Comments Withdrawn
zcink said:
I hate to say this and I hope I am wrong, but sounds like from the way you describe it that your screen has overheated and actually burned out.
Can you get anything to light up? HTC splash screen? No?
Is it under warranty?
Click to expand...
Click to collapse
nothing on the screen. do you think it's the screen or the mainboard? because I can see the buttons light and backlight and vibration when I power it up, but the screen is black allways. If I change the screen can I make it work?
no warranty, because it's bought from france and I am not living there.
Thank you so much for your help!
Comments Withdrawn
robertaccess said:
nothing on the screen. do you think it's the screen or the mainboard? because I can see the buttons light and backlight and vibration when I power it up, but the screen is black allways. If I change the screen can I make it work?
no warranty, because it's bought from france and I am not living there.
Thank you so much for your help!
Click to expand...
Click to collapse
If you have any experience with taking phones apart, try to reconnect the display connector.
It could be something as simple as that.
However, if that doesn't work, it probably is the screen.
As Zcink said, it may not be worth repairing since it's going to add up to the price of a new phone.

Here's a weird problem

The roommate's Photon she gave to her son as a gaming device. So of course I put a boatload of games on it for him. He played it steady for almost 2 weeks straight and almost all of his waking hours. One night I put it on the charger. Screen would not light up. Left it on the charger over night, still nothing the screen doesn't light up at all, but the bottom buttons do. Would that mean the screen is burnt out?
Sent from my Nexus 7 using XDA Premium HD app
metalwraith said:
The roommate's Photon she gave to her son as a gaming device. So of course I put a boatload of games on it for him. He played it steady for almost 2 weeks straight and almost all of his waking hours. One night I put it on the charger. Screen would not light up. Left it on the charger over night, still nothing the screen doesn't light up at all, but the bottom buttons do. Would that mean the screen is burnt out?
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Wellp. Just some basic troubleshooting before id go as far as saying the screen is burnt out. Do the buttons provided any vibration feedback? Does the screen? Do you see a green charging light by the earpiece? Have you pulled the battery? Have you tried pulling the battery, plugging it in, and then putting the battery back in so it charges only?
-Cheers- Signed,
-T3HG00GLEG33K
Yeah, have done that with the battery, numerous times and various ways. The lights on the bottom come on, when the power button is pressed but they do not vibrate. Screen doesn't come on. Seen small red light, seen a white light and have only seen a green light for a moment when it's plugged into computer, but not the wall charger. Oddly enough the computer picked it up and opened it's internal folder.
T3HG00GLEG33K said:
Wellp. Just some basic troubleshooting before id go as far as saying the screen is burnt out. Do the buttons provided any vibration feedback? Does the screen? Do you see a green charging light by the earpiece? Have you pulled the battery? Have you tried pulling the battery, plugging it in, and then putting the battery back in so it charges only?
-Cheers- Signed,
-T3HG00GLEG33K
Click to expand...
Click to collapse
I know he said he dropped it with the kickstand out a couple of times, perhaps some internal damage?
metalwraith said:
I know he said he dropped it with the kickstand out a couple of times, perhaps some internal damage?
Click to expand...
Click to collapse
So, lets get this straight really quick.
[√] Your lights work
[√] Your phone is recognized
[ ] You have Feedback on touch
Well, sounds to me(i dont repair phone hardware very often) that the cable inside the phone that connects the screen to the board, could have been severed/pinched or completely disconnected. I would say shake it gently to listen for rattles, but you will hear a few if the photon has some age to it, thats normal.
If you have the tools, and at this point have not much to lose, then your best bet would be to crack open the phone(not literally of course)
Seeing how it sounds to me the phone is free and clear aside from the screen, this could do more harm then good, the cables inside the phone sever very easily.
Id look up on google to see if maybe you are able to find a toolkit for repairing smart phones, and also a schematic of the phone(not likely to find one unless you work in an authorized mobile repairphone center)
-Cheers- Signed,
-T3HG00GLEG33K
---------- Post added at 08:12 AM ---------- Previous post was at 08:09 AM ----------
Oh one last thing to try before cracking open the phone. When you hit the power button and the lights come on. Try touching your finger along the lower left side of the screen(where the lockscreen slider is) and check for any feedback.
-Cheers- Signed,
-T3HG00GLEG33K
Thanks i have tools, will pull it part. Wouldn't be the first time i've gutted a device be it android, bb, etc
Sent from my Nexus 7 using XDA Premium HD app
metalwraith said:
Thanks i have tools, will pull it part. Wouldn't be the first time i've gutted a device be it android, bb, etc
Sent from my Nexus 7 using XDA Premium HD app
Click to expand...
Click to collapse
Awesome. Best of luck with the repairs. hopefully all it is is a disconnected cable. Parts aren't to expensive for the Photon, and ebay will be your best friend if you run into anything else. If you need anything else, shoot me a pm or reply here. I tend to roam the forums when im not busy with work, my car, or otherwise.
-Cheers- Signed,
-T3HG00GLEG33K

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