[Q] Disappearing emails in email app. - Galaxy S II Q&A, Help & Troubleshooting

Hi there,
i am using the email app to collectively get yahoo and gmail account emails.
However, some of my messages just disappear as soon as I read them from the notice bar.
It seem that emails read thru the email app -- directly -- stay there.
There are no options, or none i can easily find saying to delete messages from server or anything, but *those* messages also disappear without trace from server as well.
I experienced this with gmail as well as yahoo mail. just this morning the last time.
I am using v1.6 of ressurection remix, will upgrade today to 1.8.1, however, i think this might not be rom related as i think it happened in the past with other dev roms.
Any thoughts on this? For now i just disabled notifications in system bar and see if still happens...
thanks for any idea on how to fix this.

It seems i was too fast to upgrade. the data doesn't seem to connect to telus' 3g/h+ network anymore.. in device status, mobile network state keeps saying 'connecting'.. After a while it reads 'disconnected'.
I guess i will just have to wait and see what other 1.8.1 upgraders have to say.

Related

[Q] Hotmail FC

This has been happening for as long as I can remember on various ROMs and versions.
Once I add my Hotmail account, when I go to settings -> incoming and select to delete messages from the server when I delete from the phone, the app FCs.
Anyone else notice this/know what's going on?
I don't use Hotmail but every now and again someone sends to the account and it ends up getting ignored. Would be nice to be notified but not a big deal at all!
Not the answer to your problem, but this is what I do.
I just go to www.hotmail.com in the browser. Keep yourself logged in, and when you're logged in, add that page to your bookmarks. That way you can access it fast by opening your browser and the mobile hotmail page looks better than the email app I think.
Ofcourse, you won't get notified when you get new mail.
Thanks for the suggestion - but not really what I'm after.
I would literally get 1 message every 4 or 5 months and it's usually one I'd like to have known about 3 months before remembering to check hotmail.
More than anything it'd be good to know if this happens for everyone else or just me
Have you set up Hotmail as POP3?
http://mailcall.spaces.live.com/blog/cns!CC9301187A51FE33!49799.entry?sa=940912537
Moved to Q&A as not development

[Q] GMail Notifications

Hey! I have a rooted Thunderbolt (Das BAMF Remix 1.6.3, using Imo's 2.7.0 leanKernel), but I have the LauncherPro app and I have my dock display my calls, messages, GMail, as well as a shortcut to the browser.
When I installed this about three weeks ago, my SMS notifications used to work (when I get a notification, a little red notification bubble came up next to my message icon, which was customized, and so are the rest of my dock icons), and then it stopped working - once I installed SMS Go, it started to work again for a bit, and then stopped.
So for two weeks I sort of just accepted that, and then for some odd reason my GMail notifications stopped working... I would get e-mail, and it would say "Inbox (1)" when I click on the GMail icon to open it up, but to see it I would have to refresh and then it would pop up and then if I went to the home screen, the notification bubble would return. These notifications used to be instantaneous; I sent myself a test e-mail and waited for hours, and after doing several test e-mails, I realized sometimes (not all the time though) the application, even after an hour, was not recognizing I got mail until I refreshed.
I tried changing setting to check mail often, made sure on LauncherPro's preferences I set the notifications to be on... I am just unsure why my notifications would stop working (and my GMail is slowly going to crap - I even uninstalled and reinstalled, did not help).
Does anyone have any advice, opinions, or suggestions for this weird problem? Any help would be appreciated! Thanks!
Bump - does anyone have any suggestions? I just tried uninstalling and reinstalling GMail again with no success.
Sent from my ADR6400L using XDA App
Check under accounts to make sure that sync is still on for your Gmail account.
Sent from my NookColor using Tapatalk
Go into Settings > manage apps > all. Open the Gmail icon. Click on "clear cache " and "clear data ". Ignore the warnings. Return to home page, and open Gmail. It will resync, and your problem should be solved.
Sent from my Xoom using XDA Premium App
I've had gmail bug out on me about three times total dating all the way back to my OG droid. It always happened after flashing a new ROM even with full wipes. My situation was a little different (basically if I "deleted" a email in the gmail app it wouldn't actually delete. It would never resync to my phone but I still would get a x amount of new messages. I would then log into my gmail on the pc and there are all the messages that I had "deleted") I solved this once by just clearing data and cache, but the other two times I had to do a wipe and reinstall. What was interesting though is each time I back upd my current Rom and used that on the restore and bam it was fixed.
Is there any way I can change the frequency of when the GMail app checks mail/forwards them to my phone?
through the gmail app itself no. You could use the "mail" provider on the phone and receive gmail that way. In that program you (i think) can set up the frequency that it syncs. A couple of downsides to this though:
1. unless it has changed since I haven't tried it since the OG droid, it won't delete emails off your web based account only your phone.
2. you would need to delete the gmail app on your phone.

[Q] Photon stock email and k9 email app not updating

My wife got this phone over this past weekend. The stock email app is not updating. She never receives her new emails on her phone. So I downloaded k9 app and it worked the first day. Now it is not syncing with her yahoo email account and always says she doesn't have any new emails. She can login to her email on a computer and has several new emails a day. Any ideas?
Im assuming youve been through the basics? Making sure mobile data is on, settings are set correctly in the app for refresh times, background data enabled, no task killers/managers running, etc.
Check Settings / Accounts and make sure the account(s) are set to sync and that they're allowed to sync in the background.
Although this may not be the answer to your issue,I had a similar experience w/the G-MAIL app recently.I tried everything,including downgrading to an older version of it.
I consulted w/other users & compared settings.Mine were identical,but,still had to manually refresh to see the new mail in my inbox.
The only thing that resolved this issue was a factory reset.Works fine now.
Additionally,while having this issue,I was unable to access the DATA SAVER settings page.When I selected it,it would just flash,as if it were trying to open,but,no can do.
Weird thing is that I only messed w/these settings on one occasion,when the phone was new,just to check it out(no need to limit data on an unlimited plan,right?).
Anyway,after the factory reset,everything is back to normal.
Just goes to show there is no perfect phone,O/S,or app,100% of the time.

Exchange Corporate email settings problem solution [JB 4.1.1]

I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
buzban said:
I recently solved a real pain of an email issue I was having, and wanted to pass along the experience. I had tried searching these forums for several days, but didn't quite find my problem, and didn't find the solution all in one place. With that in mind, I'm hoping this information helps someone, even if a bit of it may be covered in other threads (sorry if so).
I had upgraded recently to JB 4.1.1, and was having a lot of problems getting my corporate/exchange email account to work. The calendar and contacts would work sometimes, and the email never got past the "waiting for sync" screen. Anytime the calendar and contacts would work, they would break after a reboot of the phone.
I also found that sometimes exchange account would stick around after it stopped working, and other times it would disappear (from the Android settings > accounts list) completely. I had set the accounts up both through the stock email app, and through a third - party email app (Enhanced Email, a good app).
I tried deleting and recreating the accounts, with varying settings (port numbers, accepting all security certificates, etc.). Later on, I went to my company's online web access for Exchange, and deleted all the mobile connections so that it would create a new connection for my current phone and ROM. I recreated the account (for what seemed like the 50th time) after that. Still no good.
The thing that made the difference: I finally read a tip somewhere to force stop the (stock) email client, and clear its cache and data. After that, the email app needed to be set up again, but email synched for the first time since I installed this ROM, and my calendar and contacts work reliably. It's been several days and reboots, and no further problems have come up.
I hope this helps someone, and again, apologies if the information is duplicative. I couldn't find it all in one place, and was really beating my head against the wall trying to find a fix.
Click to expand...
Click to collapse
Hi there, I think im glad i found this thread although not sure it will help with my corporate mail problem. My problem exists only with contacts not syncing from my corporate exchange account. My mail and calendar is ok just no contacts sync.
You mention to force stop the stock email client, can you advise the steps and exact name of the process? Do you mean in manage apps - All - Email ? I cant seem to stop that process its all greyed out.
Any help would be greatly appreciated, due to my role i really need my exchange contacts to sync.
Cheers,
Hi guys,
My experience is different.
If you have problems to sync your email you need to clear all previous mobile connections from outlook (via outlook web access) and set up your account from zero on the device.
Quick question why do you use a third party email client? Do you have Samsung device? Got the same problem and had to move to a asop (CM10)
Samsung email client and exchange doesn't work well since the original Galaxy.
Regards
Sent from my GT-P1000 using Tapatalk 2
solution for me
For me what solved was a solution I found in another post here in the forum: http://forum.xda-developers.com/showthread.php?t=1774978&page=2
In summary:
"Settings --> Data Usage --> Menu --> and check Auto Sync Data
Try setting up Exchange account again and you'll see the prompt to activate a Device Administrator this time. "

[Q] Email Notification Updates

Hello. So I currently have my work exchange email and gmail setup on my phone. They are set to sync every 15 minutes. When I get a new email it shows in my notification bar on my phone as expected. However, if I look at an unopened email on my computer and don't touch my phone the notification will stay there on my phone and it will never update as being read no matter how long I wait. I.e, even though it has been read on my computer the email continues to stay in my notification bar as being unread long after the 15 minute refresh interval. On my previous HTC phone when I read it on the computer it would remove it from the notification bar on my phone showing there are no new emails to be read. Is this a glitch on the G3 or working as expected? It's a huge pain to have to open the email on my phone or swipe it away in the notification bar when the message has already been read elsewhere. Any ideas?
Thanks!
What software are you using for email? I use K-9 and don't have your problem. This isn't a phone issue, it's an email client issue.
Henri Blanche said:
What software are you using for email? I use K-9 and don't have your problem. This isn't a phone issue, it's an email client issue.
Click to expand...
Click to collapse
I'm using the stock email app. I'd prefer not to use K-9.
slybitz said:
I'm using the stock email app. I'd prefer not to use K-9.
Click to expand...
Click to collapse
Well, I can also verify the problem doesn't exist on the GMail app. And just as a test I temporarily defrosted the stock email app and tried it out as well and didn't see your issue.
Sounds like you've inadvertently done something to your phone to cause the issue. It's not a problem with the stock email app and it's certainly not hardware-related. Check and see what you've installed and configured on your phone and see what might be bringing this about.
If all else fails you can always factory reset your phone. :crying:

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