I purchased a 32Gb Hp Touchpad from ebay. When I try and go through the first startup settings, the setup always stalls at the wifi portion. I have read and tried all of the suggestions I could come across.
1) Unit powers on
2) Select Language
3) Select country
4) Confirm country
5) Wifi Setup, Choose a network.
6) Select network and input key if used.
7) Device shows a check mark that is is connected to the network.
8) Get message "No Internet Connection" "Cannot connect to the internet through this connection. Try another network."
I have tried many different networks, My home wifi, work wifi, McDonalds wifi. No network will connect to the internet.
I reset my home to Open with no security. No Internet Connection.
I tried using webOS Doctor, does not finish. I tried several versions. 3.0.0, 3.0.2, 3.0.4, and 3.0.5. webOS Doctor always stalls at 8% with message "We are unable to reset your device."
Any suggestions would be greatly appreciated.
Thank you.
Sorry to hear your TouchPad isnt working. I would hate to think you got a TouchPad with broken wifi hardware. If thats the case, it cant be fixed. I dont know why your doctor isnt working. Did you make sure you had all the necessities before running it?
Thanks for the response.
I don't think the wifi is broken. I can see and even connect to all of the wifi networks that I tried. Every connection said no internet connection.
I click "Start Over" and go to the beginning screen. Click the "HP webOS" in the upper left corner and select "Device Information".
I see the following:
Device ID, 8 sets of 5 digit numbers,
MAC Address, (not all zeros)
Device Model, HSTNH-129C
Product Number, FB539UA#ABA
Serial Number,
Handset, 180-10871-00
Hardware Version, A
webOS Version, HP webOS 3.0.4
I have connected with novacom and ran some Linux commands even tried rm -r *
Is there a way to flash a "New" Never setup Touchpad?
I remember reading somewhere that the wifi software in version 3.0.4 had an issue. Would this cause the setup to not connect to the internet?
Would the wifi need to be 802.11a?
Just looking for a way to reset or get working.
Thanks.
I would just use the AcmeInstaller 2 all over again with the latest edition of the ROM you want and see how itbgoes
Sent from my cm_tenderloin using Tapatalk 2
Is it possible to install Android on the Touchpad even if the Touchpad has never been activated? This is the first time that the Touchpad is to be activated.
Is there a way to erase the flash drive on the Touchpad?
I don't want to give up just yet.
Thank you.
There's a thread HERE that talks about what to do when you get the 8% hang using WebOS Doctor. There's also a thread HERE on how to do a full downgrade factory reset to 3.0.0 that SHOULD have you back and running without too much difficulty. I would suggest trying the second, as it tends to fix most peoples' problems. From there, Doctor up to 3.0.5, install Android again, and you're golden. If you have the Doctor files downloaded, it takes about 20 minutes to do the reset => flash to 3.0.0 => Flash to 3.0.5 => install Android
This Touchpad is new and has not been setup before. I have been trying to do the initial setup. Is there a way to wipe everything clean.
I have not installed Android or anything else on this tablet. I am unable to get it setup to any degree.
I have attached a log file from running the webOS Doctor 3.0.0
Please take a look and see if there is something that may help.
Check out webOSNation, there are a few threads about these issues over there.
Sent from my very "non-stock" TP.
Related
Proud owner of my first tablet as of about noon today (got hooked up through my guy at CDW-G just before their inventory blew up). Since then I've been trying to get the system update to complete with no luck.
I've had it unpack to what appears to be about 90% (or less several other times). But each time it hangs and says "Unable to Connect. Try Again Later."
My internet is solid with no connectivity issues at all from that end. I've tried rebooting multiple times as well. No luck. Haven't found anything useful searching the web either.
I was really hoping to find an actual copy of the update that I could load manually (though USB maybe). But no luck at all.
I've also had it tell me that my device is up to date, but the version listed in system information says 3.0.0..... And then if I go back into System update it says 3.0.2 68 is available again.
Any ideas?
I was unable to perform the update as well. One website attributed it to server overload. I'm just going to wait a while.
I had the same problem. I left my touchpad on over night and it prompted me to reboot when I woke up, then took about 10 minutes with a circular progress...bar...wheel?
That was my assumption as well... I was hoping others has the same experience so I know it wasn't just me.
I had the same problem and did this:
Go to the Hp WebOS Account page on your pc and login with your info.
Go to Device Options
Download WebOS Doctor
Install
Put your Touchpad in Developer Mode: enter "webos20090606" in the Just Type box
Just skip the password option.
Run WebOs Doctor and plug in your Touchpad when prompted.
You'll have the update in about 20 minutes total time.
awesome man. I'll have to dig into that after I tuck the kids in for the night. Thanks for the help!
Be advised, updating via WebOS Doctor will reset your device and you will have to enter all of your accounts again. It does however automatically reinstall all of the apps you downloaded from the market.
Here's a link for downloading WebOS Doctor:
http://www.webos-internals.org/wiki/Webos_Doctor_Versions#Wifi_Only
Why am i getting this error from updating
if its unpacking why am getting the download error?
shouldnt it already be downloaded?
tomv9302 said:
I had the same problem and did this:
Go to the Hp WebOS Account page on your pc and login with your info.
Go to Device Options
Download WebOS Doctor
Install
Put your Touchpad in Developer Mode: enter "webos20090606" in the Just Type box
Just skip the password option.
Run WebOs Doctor and plug in your Touchpad when prompted.
You'll have the update in about 20 minutes total time.
Click to expand...
Click to collapse
I take no credit I just followed tomv9302's instructions.
i had that crap too. It was the slowest 38mb update EVER.
it kept crashing and going to that page. I put this broken LED light to track progress and sure enough it would disconnect but then start back up from where it left off if you reinitiate.
Took like a dozen times (at least) but it finally did it successfully.
I'm sure there's quite a bit of people trying the same thing.
updater working now, it was indeed the slow server, managed to update to 3.02 just now
Did the updater affect any of your existing accounts or make you have to go through the initial setup?
no initial set-up again, just updating
Can't Download Anything :-(
Web works fine but I can't Download any apps or upgrade. I guess its because of the high demand and the amount of people who have this now.
Anybody having problems with the market?
What did u do to fix it?
I had problems with the catalog too. I checked my wife's TouchPad and her's worked fine. I did install a bunch of patches and the OC'd kernal.
I went into Settings/Device Info/Reset Options/Full Erase and that fixed my catalog. After the reset I slowly started adding patches and the sort while checking the catalog functionality after every few installs.
B
nautalis said:
I had problems with the catalog too. I checked my wife's TouchPad and her's worked fine. I did install a bunch of patches and the OC'd kernal.
I went into Settings/Device Info/Reset Options/Full Erase and that fixed my catalog. After the reset I slowly started adding patches and the sort while checking the catalog functionality after every few installs.
Click to expand...
Click to collapse
I'll give that a go...everytime I tried to download it just failed
Still nothing keeps saying try again later
what does "unpacking" mean? Sometimes it gets that far, then says that it's updated, but in system info it still says 3.0.0
Maybe an obvious one but have you tried switching it off and on again. worked for me
I had the same issue for a while - here's how I solved it
Be warned this will wipe your accounts and reset your touchpad - your apps will remain but only because webos is awesome and just goes and redownloads them once you sign back in
Go to the hp touchpad site and sign in - click device options and select download webos doctor. Run that. Meanwhile turn your touchpad off and put it into usb mode (hole the power button and volume button whilst a usb cable is plugged ONLY into your touchpad)
webOS doctor should be asking you to plug your device in now - plug it in (with the USB symbol on the screen) This will then flash your device and but the latest firmware on it.
Then turn it back on sign back in...etc and you should be sorted! I know it is a bit annoying, but it was the only way I could get my market working - the OTA worked, but seemed to not fix the underlying problem - also allowed me to install preware, which has made the device a contender to keep webos on it!
Hey Guys,
So..... I'm trying to fix my friend's TouchPad and having no luck what so ever. I'll describe the problem the best I can and then tell you what we've tried so far.
In a nutshell, it seems almost like the drive inside the touchpad is write protected.
I can delete and add files no problem but if I either
Restart Luna: It does a sort of "half reset" and start acting weird. Preware might not work properly or sometimes the app catalog won't connect. Plus all the icons rearrange themselves to their factory setting with my downloaded apps (both store and preware) being bundled together under the downloads tab.
or
Restart Touchpad: Any changes made during the previous session get reverted back to a point about a week ago (not factory default). Everything from icon positions, apps installed to even content on the touchpad. For example I could delete a movie or a song from my library, restart the device and the file would reappear. It's like it reflashes an earlier image of itself. (Skynet has become self aware?)
So here is what I've tried so far.
Full Erase: Nothing happens. Device restarts and we're back to square one.
Secure Full Erase: Same thing.
WebOS Doctor: Doctor starts up... I click through the screens, progress bar appears. Usually somewhere before 28% Doctor just quits and says it had an issue resetting my TouchPad and to go to the support page. The support page is useless, just tells me to re-download and restart/connect both my devices. Which I have done.
(I'm also using the latest version of WebOS Doctor and the ToucPad is on 3.0.2)....
I also tried running WebOS Doctor from Dev. mode (Hard Reset TouchPad and then hold Power+VolUp)
When I restart the device after a WebOS Doctor attempt, things revert back to the same state as before.
help?
ps: The touchpad functions fine otherwise. Everything runs it's just....stuck....
did he have 3.0.3 and/or the chomper android ipk installed?
if so, the kernel could be stuck on there. i'd try going back to 3.0.3, install chomper 0.1, uninstall through menu (NOT THE X-OUT UNINSTALL), and then try another doctor (3.0.2 or 3.0.3 shouldnt matter)
to be honest i don't have to much know how with tablets. my guess is if you have issues with webosdoctor
you have hard drive issues. maybe googling hard drive problems will eliminate that.
Sent from my HTC HD2 using XDA App
Just triple checked..... not on 3.0.3 (he's running 3.0.2) and no chomper/android ipk....
He did have the Warthog Kernel OCed at 1.7ghz installed. Though that ran perfectly fine for the the last few weeks. We just tried uninstalling the kernel just to double check and see if it has any effect, but no luck. Still back to previous state after restart, with Warthog Kernel back in place.
Update: Just flatout reinstalling the stock kernel on top does nothing either.
lehel.babos said:
Just triple checked..... not on 3.0.3 (he's running 3.0.2) and no chomper/android ipk....
He did have the Warthog Kernel OCed at 1.7ghz installed. Though that ran perfectly fine for the the last few weeks. We just tried uninstalling the kernel just to double check and see if it has any effect, but no luck. Still back to previous state after restart, with Warthog Kernel back in place.
Update: Just flatout reinstalling the stock kernel on top does nothing either.
Click to expand...
Click to collapse
Have you tried membooting the device off a kernel you ripped from webOS Doctor?
http://www.webos-internals.org/wiki/How_To_Recover
webOS doctors reinstall
Nburnes said:
Have you tried membooting the device off a kernel you ripped from webOS Doctor?
The best way per HP support to reload the webOS doctor is to go to the HP profile manager from a Windows PC and you can download and install clean webOS doctor. I have successfully reloaded a clean webOS on my touchpad using the following steps.
You will need to put your touchpad into recovery mode, first turn off you touchpad then hold down volume up and power button and will go into recover mode
Connect USB cable between Windows PC and Touchpad
Go to the HP profile manager website and select download webOS Softer
Follow the steps on screen
---------- Post added at 12:06 PM ---------- Previous post was at 12:06 PM ----------
Nburnes said:
Have you tried membooting the device off a kernel you ripped from webOS Doctor?
http://www.webos-internals.org/wiki/How_To_Recover
Click to expand...
Click to collapse
Best way to reload the webOS doctor is to go to the HP profile manager from a Windows PC and you can download and install clean webOS doctor. You will need to put your touchpad into recovery mode, first turn off you touchpad then hold down volume up and power button and will go into recover mode, connect USB cable between Windows PC and Touchpad.
Click to expand...
Click to collapse
I have the same problem as the OP. Also running 3.0.2, updates fail, doctor fails. Nova booted the image extracted from doctor, can't write anything, can't wipe LVM. It's like the whole thing is write protected.
If anyone finds a solution, please post!!!
try reinstalling novacom drivers, also, try just rebooting the pc, you'd be surprised how often that works (i had the same problem, rebooted, was able to doctor with no problem after that. seems like you have to hard terminate the connections)
Solidus_n313 said:
try reinstalling novacom drivers, also, try just rebooting the pc, you'd be surprised how often that works (i had the same problem, rebooted, was able to doctor with no problem after that. seems like you have to hard terminate the connections)
Click to expand...
Click to collapse
TouchPad says it can't umount the log volume (as a matter of fact it can't even mount it to begin with), so its entirely unrelated to any computer the doctor runs on.
Eh, if only doctoring was the key. I'm not able to make persistent changes to the block device or the filesystems while I am working in a terminal, both the developer mode in WebOS or the nova booted rescue image. System executes write commands, but then I check things didn't get written.
As for computer, HP made me do doctoring on two different computers. Unsurprisingly the result was not any different.
HP is taking their sweet time to call me back from Level 3, personally I'm quite ready for the replacement, as at this point I am certain that I won't be able to fix it short of opening it up, and programming the flash using other means.
I just found that i have the same problem. Worst of all, it seems it's doing this on cyanogenmod also. I have android and webos on dual boot, tried to erase the android part with ACMEUninstaller, after reboot android was back. Erased the cm particions with novaterm, same result after reboot. I would really appreceate some help please, really desperate ...
I have the same problem with my touchpad. do you find any solution.
rai177 said:
I have the same problem with my touchpad. do you find any solution.
Click to expand...
Click to collapse
I also have the same problem and I've ignored my Touchpad for months as a result. I read somewhere that a person with the same problem got it replaced by HP under warranty, but that was a long time ago.
I got the itch to work on this problem again. I will report any solutions I discover.
You guys ever figure out this issue?
Sent from my HTC One using Tapatalk
read only
A friend of mine has the same read only problem on her touchpad, and she doesn't have android or has never tried installed android. I tried factory resets and webos doctor and nothing works, after reboot it reverts back to last known good configuration. I haven't tried to do a complete data reset through the tptoolbox v41, has anyone tried that method? Any other ideas that may work, or is this really a hardware issue? Thanks
Hi there, I'm new here and I need your help.
My ViewPad7 haven't an original <3e> recovery because i get it from another and it run cooked rom.
Now i want to back to the stock rom following here: http://forum.xda-developers.com/showthread.php?t=1601117 but it need an original <3e> recovery.
Could you kindly help me to get it, if you have a backup of original <3e> recovery from your ViewPad7, please send it for me.
Or you can backup your stock recovery follow this guide: http://forum.xda-developers.com/showthread.php?t=1015005 then help me.
Thank you so much. Sorry for my English.
Anyone, please help?
For Vpad7 - do you have the "older" non-ITE or "newer" ITE (multi-touch) screen - original/stock recovery image file or whatever?
If you aren't sure - post your Vpad7's production date, which is on the printed label on the back as that should help ...
I don't know about the 'non-ITE' or ITE screen of my device. Its production date is: 28-4 2011
Please help me!
Thanks Letitride
Based on device's production date, it's "most" likely an ITE device (there is nothing certain or definitive about it ...)
Okay, calvary to the rescue for fellow XDA's.
AS - please check your PM too (you got mail ...)
Letitride said:
Based on device's production date, it's "most" likely an ITE device (there is nothing certain or definitive about it ...)
Okay, calvary to the rescue for fellow XDA's.
AS - please check your PM too (you got mail ...)
Click to expand...
Click to collapse
I'm having the same problem here. Letitride can u help me out also?
Lanfear28 said:
I'm having the same problem here. Letitride can u help me out also?
Click to expand...
Click to collapse
Have you read the following thread & try it to see if you can restore your device ?
http://forum.xda-developers.com/showthread.php?t=1601117
If not or it failed, please be a little more specific about your issues and error messages/description of bootup problem, etc. ?
sadonsu assailants
I have the cwm recovery and cant get back the original <3e> recovery to flash the original Viewsonic firmware(v3_420)
@Letitride
Works like a charm
Lanfear28 said:
I have the cwm recovery and cant get back the original <3e> recovery to flash the original Viewsonic firmware(v3_420) @Letitride ... Works like a charm
Click to expand...
Click to collapse
Restored & working w the "alternative" *.img as referenced in PM then, excellent & enjoy the Vpad7 - only wished it's a bit faster, overclocking or whatever. But, it is what it is and loved the 7" factor, much easier to slip into a pouch, pocket, jacket, etc. to take along.
Is there anybody with original Viewsonic firmware(v3_420) and with working internet thru mobile data?
i got the viewpad7 back to original with stock recovery that i extracted it from stock rom, thanks
Hello, sorry for bumping this thread but it is relevant to what I need.
EDIT: Moving to thread for visibility.
I recently rooted my Viewsonic Viewpad 7 and put on a custom ROM. I noticed that wifi was not working so I tried some fixes, which none of them worked. One of those fixes involved formatting the sd card. After formatting, I realized I made a huge mistake as my backups are now all gone.
So I have the clockwork recovery installed (v5.0.2.6) and I think it is causing problems. I tried using Software Update Tool L3 (SUT L3) in order to restore the firmware back to normal using the .nbo from the Viewsonic site but I think I need the original <3e> recovery. Whenever I try to recover using the tool, it reboots the device into Recovery mode and after a few minutes I get the error:
Error Code: 0xc60e
Error: Download fail,
Error = SE_ERR_SUT_DETECT_DEVICE_FAIL (0xC60E).
I believe this is because it is expecting the original 3e recovery and doesn't recognize the clockwork recovery. I tried to find a copy of the original recovery.img but I can't find it online anywhere. This thread is the closest I've gotten. Please let me know if there is anything I can do to fix this. Or if anyone has a copy of the original 3e recovery, it may help me out.
Thanks!
FTM Mode Info:
SWVer=3.240
MODEL:FM6-0001
HWVer:107
clandor said:
... rooted my Viewsonic Viewpad 7 and put on a custom ROM ... So I have the clockwork recovery installed (v5.0.2.6) and I think it is causing problems. I tried using Software Update Tool L3 (SUT L3) in order to restore the firmware back to normal using the .nbo from the Viewsonic site but I think I need the original <3e> recovery. Whenever I try to recover using the tool, it reboots the device into Recovery mode and after a few minutes I get the error:
Error Code: 0xc60e
Error: Download fail,
Error = SE_ERR_SUT_DETECT_DEVICE_FAIL (0xC60E).
I believe this is because it is expecting the original 3e recovery and doesn't recognize the clockwork recovery. I tried to find a copy of the original recovery.img but I can't find it online anywhere. This thread is the closest I've gotten. Please let me know if there is anything I can do to fix this. Or if anyone has a copy of the original 3e recovery, it may help me out.
FTM Mode Info:
SWVer=3.240
MODEL:FM6-0001
HWVer:107
Click to expand...
Click to collapse
Are you using the "correct" factory *.nbo file with SUTL3 (which ver.) as it looked like your model is likely an ITE (newer) model ?
Can you boot the device into CWM Recovery mode now? Does it start up with the VS Android boot animation?
I will have to look for my backups as I've them on a backup server somewhere and/or in cloud storage ... will look & see what I have?
Haven't flash/done any factory restoration work on the Vpad7 in over a year+ now but, as I recall, flashing the *.nbo file via the PC with the factory update utility will wipe the device clean and restore it to factory fresh, locked mode so it should NOT matter what recovery you have on the device now.
Please describe in greater details the steps you took in trying to restore ... it's still a joy to go back to the Vpad7 but hard to let go of the new Nexus 7 quad-core "toy" these days for me ...
Thank you for your help.
I am pretty sure it is an ITE model. It's HWVer is 107, and I used this thread to help figure that out.
I downloaded firmware (.nbo) v3_420 and v3_62 from here. (Under Downloads > Drivers)
Here are the steps I took in order to try and restore.
I started off by enabling USB debugging and plugging in the tablet.
I opened up SUTL3 v1.7.9 and selected one of the firmwares (both yield same result). The update option I set to Erase user data. Once I hit next, it says Updating the Phone software, please wait.
The device restarts into recovery mode. The recovery menu title says CWM-based Recovery v5.0.2.6 which is a custom one I changed. I do not know how to get it back to the original as I have lost the backup.
After about a minute or so, I get
Error code: 0x4000
Error: Download fail,
Error = DEVICE_NOT_CONFIGURE (0x4000).
At this point when I retry using SUT L3 without leaving the recovery mode, I will only get the error from the previous post.
I'm not sure what my options are but my goal is to get back to the original ROM or get wifi working again on the current ROM. The current ROM I am using is CleanView Ice v1.3. I tried both the ITE version and non-ITE version and there seems to be no difference.
The only thing I seem to be able to do is Install ZIP from sdcard which lets me switch between custom ROMs but it doesnt fix the wifi problem or let me go back to original.
---
Edit: I tried doing the same thing a few more times with my antivirus disabled and it's still the same.
Also, I'm not sure if this will help at all but I tried to use the Synchronization tool that shows up on the PC when plugging in the device. It gave me the error "Can't access data on handheld! Please check the connection between desktop and handheld and at least enter Contacts once if you just clear your data!" These may be related as I have accessed Contacts and even added one in to test and this error comes up every time.
Maybe some kind of driver problem?
clandor said:
I am pretty sure it is an ITE model. It's HWVer is 107, and I used this thread to help figure that out.
I downloaded firmware (.nbo) v3_420 and v3_62 from here. (Under Downloads > Drivers) ... Maybe some kind of driver problem?
Click to expand...
Click to collapse
Okay, let's see - yours is ITE (UK-based) and running the same firmware as mine (USA) and v3_62 will work too, mine is on v3_420.
You still have working CWM 5.x on your device and can boot into it (small pin hole on the button to reset, etc.)
Okay, a # of points - the SUTL3 is run from the PC together with the *.nb0 file - running Windows XP or Vista, go the Command Prompt - Vpad7 drivers are already installed, give it a try - does it work as that will restore it to factory state - it should not need the Stock Recovery to flash it (I could be mistaken as it's been a while) Unpack the Zip file so that the utility will read the *.nb0 file directly.
First suggestio, however, is that if you have working CWM - my recommendation would be to flash from custom recovery, EUv1.7-ITE firmware in Zip file format - as linked here in Dropbox account of mine, OP/developer's link is no longer accessible or available. https://dl.dropbox.com/u/64025118/EUViewpad7v1.7b-ITE.zip
Download & transfer to mSD card, reboot into CWM, wipe dalvik cache, cache & system/full reset - then, flash the zip file and it should be done in about 10 minutes, be patient and go thru the Setup - if all goes well, your ITE device is back to life again. This is my preferred ROM and WiFi works well, if necessary - do a Master Reset again from the running Rom if necessary, reboot once & then setup your WiFi again.
Turn-off Antivirus & Firewall on the PC while flashing ... let me know whether you can get into the EU Rom as it will save you the extra work of going stock and rooting, etc. if your original challenge was just trying to get a good WiFi signal.
The previous times that I tried to install the .nbo files with SUT L3, I extracted them from the zip.
Also, I got firmwares on the UK site but I am Canadian. Most likely mine is also USA-based as many of our electronics are. I just could not find the files on the USA site.
I am running Windows 7 so some drivers installed automatically. I did use Setup.exe to install some other drivers but I have noticed no difference between the two times. Running setup.exe doesn't install anything anymore.
--
Here are the steps I took after your post:
I first transferred EUViewpad7v1.7b-ITE.zip to the microSD card and after rebooted into CWM-based Recovery. I wiped Dalvik cache, cache and "data/factory reset". I then flashed the .zip file and restarted the device after it finished loading.
I noticed the new intro logo so it seems switching the new ROM was a success.
I went into wireless and network settings and I turned on Wifi in the Wifi settings. The device scans for networks for about 30 seconds, then stops and displays "Unable to scan networks" and turns off.
I know for sure there are networks in the area and the wifi was working before I swapped to another ROM.
This is where I am currently stuck.
Again, thank you for your help.
clandor said:
... Most likely mine is also USA-based as many of our electronics are. I just could not find the files on the USA site. I am running Windows 7 so some drivers installed automatically. I did use Setup.exe to install some other drivers but I have noticed no difference between the two times. Running setup.exe doesn't install anything anymore.
--
Here are the steps I took after your post:
I first transferred EUViewpad7v1.7b-ITE.zip to the microSD card and after rebooted into CWM-based Recovery. I wiped Dalvik cache, cache and "data/factory reset". I then flashed the .zip file and restarted the device after it finished loading. I noticed the new intro logo so it seems switching the new ROM was a success.
I went into wireless and network settings and I turned on Wifi in the Wifi settings. The device scans for networks for about 30 seconds, then stops and displays "Unable to scan networks" and turns off. I know for sure there are networks in the area and the wifi was working before I swapped to another ROM. This is where I am currently stuck ...
Click to expand...
Click to collapse
Great, that's major progress - first, let's check & verify a few things and do it step-by-step:
Go to Settings - About phone - check that the following is same or similiar (they should be identical or almost)
Android 2.2.2
Baseband PR3.7_125
Kernel version Apps_2.6.32.9
Build number 4027_3_420
Check under Mobile network settings -
Data enabled (it should NOT matter, only if you are using a Sim card for voice and/or data in Canada)
Under WiFi settings -
WiFi - enabled, cycled it OFF and ON again, does it see various open and/or secured networks nearby
If NOT, press the soft "Menu" key on the lower right (in landscape mode) - it should open up & show "Scan" & "Advanced"
Can you do a manual "Scan" - make sure you have a known working WiFi, either secured or open (McDonalds/Starbuck or public library, etc.)
Next - open "Advanced"
Wi-Fi sleep policy (mine is set to "Never when plugged in" - try to temporary set it to "Never" for this purposes
MAC address - the unique ID for your device should be shown
Tap the WiFi network that you wanted to connect to - check its setting/status for Security, Signal strength, Link speed & IP address
If it previously connected but no longer worked, press "Forget" to delete it, and when it attempt to reconnect (if it is a secured one) - re-enter the password to see if you can connect.
For your restoration purposes, you might want to use WEP or WPA instead of WPA2, or even temporary changed your router to an "Open" WiFi so that any devices including the Vpad7 nearby can connect insecurely, assuming that your router is assigning DHCP automatically and giving out its IP address.
If NONE of these steps are working still, go back into WiFi settings and manually delete any and ALL saved stored networks (named) on the device, leaving just "Add Wi-Fi Network" as the only option.
Next, run a TB backup of your Apps if necessary and boot back into CWM, and do a Backup first to your mSD card (and cover it to a PC if necessary, as you can always restore it back instead of going thru flashing & Set-up) and you will have working boot.img (kernel) saved along with system, etc.
Exit and boot back to ADB (Android) Go to Settings - Privacy setting, and hit "Factory data reset" - next go first into CWM again, wipe dalvik cache & cache again, then continue with regular Setup including WiFi - your device should be able to pickup a nearby & strong WiFi signal.
If all these are still not working, you will likely need to get to a PC or laptop, earlier users had reported having issues with Win7 OS running, I would recommend borrowing/using one with Vista or XP-SP3 running, make sure the USB device drivers are automatically installed first and that it recognize the device. Then, reconnect and run SULT3 and flash the factory *.nb0 file - as I also suspect that there might be other hidden USB device drivers on your existing Win7 system that's casuing the *.nb0 installation to fail.
Keep me posted on your progress and any error messages or crashes (FC) encountered.
(Apparently, some of the custom Roms ended up "corrupting" the WiFi settings and codes, leaving residual settings that casued it to stop connecting to WiFi's - if you look & check some of the posting under "Development" (for some of the Rom's) - you will see some discussions about it. The EUv1.7 custom Rom (non-ITE was initially done and ITE later on) is among the better ones with few WiFi issues to speak of, 15+ months later, still relatively bug-free and updated all the Apps and add-ons of my own from Google Market (Play Store) automatically, with working Flash Player patched, and Angry Birds happily running along - the CPU is slow but with App2SD helping, not too bad for a device running Android 2.2.2 (Froyo)
I checked the settings in the About section and they are identical to the ones you posted.
I left Data enabled however I haven't inserted a SIM card throughout this whole process. I have no data plan anyways with the current SIM card I am going to put in.
Under the advanced settings in Wifi, I changed the sleep policy to Never and the MAC address says "Unavailable". So far there is still no result. I will try connecting in an area where I know there are open networks later today as I live in a public house where I have no access to the router's settings.
Also just a note about cycling Wifi ON and OFF, it automatically turns off after the message "Unable to scan for networks" shows up and no networks actually show up in the Wifi Networks section throughout the whole process. It stays empty even though there are networks around.
There are currently no stored wifi networks either so Add Wi-fi Network is the only option. I recieved this device from someone recently and I completely formatted the mSD card to start fresh so losing any sort of data is no problem to me.
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I used the backup option in CWM to create another backup and after that I backed up the mSD card through USB to keep the working boot.img and other stuff onto the PC.
Under privacy settings I selected Factory Reset and let the device do its thing. I noticed the intro looked like normal however the Android's "theme" is still like the EUv1.7. I went into CWM and did a dalvik cache wipe along with a cache wipe and reset the device.
I tried the wifi again at this point and still no change.
I also tried SUT L3 with the .nbo and I yeild the same errors as before (0x4000 first time when using from Android screen, 0xC60E after the first time when using SUTL3 without leaving recovery mode).
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I will test open wifi later today and I will edit the result. I'll also take a look at the discussion on wifi not working around the development forum. Thank you.
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Edit:
I tested it out on some wifi networks without any protection and still none showed up.
I also noticed that if you right-click the Setup.exe icon in the taskbar after plugging in the Viewpad 7 it gives you the option to uninstall everything that the setup installed. I tried uninstalling and running SUT L3 but there was no difference. Also no difference after reinstalling, just so you know.
clandor said:
I started off by enabling USB debugging and plugging in the tablet.
I opened up SUTL3 v1.7.9 and selected one of the firmwares (both yield same result). The update option I set to Erase user data. Once I hit
Maybe some kind of driver problem?
Click to expand...
Click to collapse
I re-read some of the posts about flashing & restoring factory ROM, and it mentioned turning OFF USB debugging mode (from within the device's Settings - submenu) before -
If you want are ready to give up on this donated/given to you device, you might want to try this as a last resort - then, run SUTL3 with the *.nb0 file to restore it to factory stock condition - and hopefully, get the WiFi working.
From your last description of the error MSG - MAC address unavailable, the settings are definitely corrupted / damaged. Some of the Vpad7 owners had to RMA back to Viewsonic for repairs, obviously it is beyond the warranty and not worth the expense now with this "aging" Froyo OS.
The solution, as you probably read it by now, was to wipe clean & go back to stock, root it again and then try a different custom ROM ...
* * * * * * * * P.S. Please check your PM/in-box for a special message [/B] * * * * * * * *
KWBR V4.2 custom Rom, still available for download, will work with ITE hardware - http://forum.xda-developers.com/showthread.php?t=1386469
Since your CWM is still working, give it a try by flashing and perhaps it can get your WiFi working.
I ended up fixing the problem.
I downloaded PdaNet (PdaNetA350x64.exe) and installed it. I used it to get some drivers for the Viewpad 7 when plugging it in. After that, I replaced the custom recovery menu with an original recovery menu file. Once the recovery was back to normal, I tried running SUT L3 and using the v3_420 .nbo file. It worked fine that time and my device's software was back to default.
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Afterward, I rooted it and put on a custom recovery menu again. This time I used EUViewpad7 v1.7b ITE version and it did not break my wifi. My original cell phone broke and this device will serve as a pretty good replacement for a little while.
Thanks again for your help, Letitride.
My tablet will not connect to ANY WiFi network anymore. Everything was working perfectly, but had to send the tablet to Asus for RMA because it would not charge anymore. But now, when i connect to my wifi network it just says its saved and does not connect" I figured maybe it was an issue with my network, so I went out and tested it with other WiFi connections. It can scan and detect everything, but the same thing happens while trying to connect to anything. My Sony phone and laptop are able to connect to everything perfectly, but the tablet will not, even to the networks which it has previously connected to.
Things I have tried:
Deleted all networks by using the "Forget network" option and tried connecting again.
Tried "open" type networks without any passwords.
Rebooted the tablet several times.
Done a factory reset, twice.
Tried to analyse logcat data.
Anyone else know a fixs for this problem? Or do i have to rma it again..
Cyclodia said:
My tablet will not connect to ANY WiFi network anymore. Everything was working perfectly, but had to send the tablet to Asus for RMA because it would not charge anymore. But now, when i connect to my wifi network it just says its saved and does not connect" I figured maybe it was an issue with my network, so I went out and tested it with other WiFi connections. It can scan and detect everything, but the same thing happens while trying to connect to anything. My Sony phone and laptop are able to connect to everything perfectly, but the tablet will not, even to the networks which it has previously connected to.
Things I have tried:
Deleted all networks by using the "Forget network" option and tried connecting again.
Tried "open" type networks without any passwords.
Rebooted the tablet several times.
Done a factory reset, twice.
Tried to analyse logcat data.
Anyone else know a fixs for this problem? Or do i have to rma it again..
Click to expand...
Click to collapse
Nobody ?
Same issue - any resolution?
I purchased two refurbished ASUS MeMO Pad Smart 10.1" tablets from Groupon - $109 each - in late Sept 2014. Figured it was a good deal so I jumped on it: I would have one for myself and one for a gift (for my father). Mine has worked without any issues, but I finally gave my father his tablet today (Mar 1, 2015 - yes, six months later) ... and I cannot get his tablet to connect via wi-fi. I've tried all the same steps - from the initial setup to trying other wi-fi locations to doing a factory reset. Nothing is working.
How can I fix this???? Please help!!
I just had the same problem reinstalling the stock rom.
It was a permissions problem caused by the su executable blocking che permission change, I solved installing a selfmade custom zip via recovery, ispired by this thread: http://forum.xda-developers.com/android/development/rom-asus-memo-pad-8-me180a-ww-3-1-0-42-t3027620
This is the url of the zip, if you know how to use it... https://dl.dropboxusercontent.com/u/18969675/me180a_permissions_fix.zip
Best regards
Marco
Did this work?
nappa85 said:
I just had the same problem reinstalling the stock rom.
It was a permissions problem caused by the su executable blocking che permission change, I solved installing a selfmade custom zip via recovery, ispired by this thread: http://forum.xda-developers.com/android/development/rom-asus-memo-pad-8-me180a-ww-3-1-0-42-t3027620
This is the url of the zip, if you know how to use it... https://dl.dropboxusercontent.com/u/18969675/me180a_permissions_fix.zip
Best regards
Marco
Click to expand...
Click to collapse
Hey whats up. Did this work? I have the same wifi not connecting issue with my Memo pad smart
bredzy said:
Hey whats up. Did this work? I have the same wifi not connecting issue with my Memo pad smart
Click to expand...
Click to collapse
My system worked for my MemoPad, but I have no idea if it's compatible with your model...
It's a simple script who changes the permissions, it doesn't install anything, so I don't think it could do any damage...
The problem with original rom was about "set_metadata_recursive" function not existing, so I had to list all files from the directories and call "set_metadata" on each one.
nappa85 said:
I just had the same problem reinstalling the stock rom.
It was a permissions problem caused by the su executable blocking che permission change, I solved installing a selfmade custom zip via recovery, ispired by this thread: http://forum.xda-developers.com/android/development/rom-asus-memo-pad-8-me180a-ww-3-1-0-42-t3027620
This is the url of the zip, if you know how to use it... https://dl.dropboxusercontent.com/u/18969675/me180a_permissions_fix.zip
Best regards
Marco
Click to expand...
Click to collapse
Hello, I hope it's not against rules to bump old threads, but I need the file from above post, it would be great if anyone have it and is willing to reupload it.
Hello all,
I recently rooted an old Samsung Stratosphere in an attempt to turn it into a mobile Kali device, and after rooting it using a custom ROM ("root zImage" that I found via googling and a forum post on rootzwiki) and then performing a factory reset, I now have no wifi or BT, and no MAC address. Attempting to connect to my wireless network results in the phone starting wifi, attempting to scan for a few seconds, then returning an error message of "unable to scan" and turning the wireless radio back off. Also, now the phone tries to activate every time I turn it on. I can bypass the activation by enabling soft keys (I googled that also), but how can I disable the auto-activation?
I installed CWM recovery and did a factory reset, no change. I removed the SIM card (I even tried a different one from another one of these phones I had laying around with a broken screen), no change. Why would the MAC address disappear? Isn't the MAC address tied to the actual hardware?
It's a shame that this perfectly good hardware is so difficult to re-purpose to use as something else. Any assistance is greatly appreciated. I am willing to learn Android development in order to figure this out, but I'm really not sure where to start, and I expect this will take some time to get to a point where I can develop my own ROMs and apps. I have downloaded the Android Studio; where should I start? Thanks.