I bought the Realook screen protectors for my Rezound after seeing them highly recommended online. I had a lot of problems getting it to fit exactly right which was frustrating, but finally placed it properly.
My phone has been working perfectly for the last two months but lately it's been exhibiting very strange behavior whenever I make phone calls. The screen shuts off right away and won't come back on until you press the power button, then it shuts right back off. Sometimes the screen stays off even after the phone call disconnects, and the only way to get the screen to turn back on is plug it in or pull the battery. Super frustrating.
I factory reset my stock, unrooted phone but it was still having the exact same problem. I downloaded AndroSensor to check out my sensor operation and noticed the proximity sensor was all screwed up. Finally it dawned on me - this started happening as soon as I installed my new screen protector, which just so happens to cover up the proximity sensor. I pulled it off and everything works perfectly again. I can't be the only person who's had this issue? Just wanted to make sure I posted this online for others to find if they are having any similar issues.
All things considered between the installation difficulties and proximity sensor interference I am quite disappointed with the Realook and will be requesting a refund. Because of how big this protector is, I see no way to install it that does not cover up the sensor.
Knock on wood, i do not have that issue at all with my realook protector. It is not affecting the sensor or front camera, both of which are covered.
Sent from my HTC Rezound.
Just installed my realook about 15 minutes ago. Hope I don't have this problem. It wouldn't surprise me though. I had the same proximity sensor problem with a bestskinsever protector on my droid1.
I have had this problem with my realook also. I did all the troubleshooting too, first i found out my sensor was dirty, but that's another story. Then i found out that my realook protector was definitely causing problems. It sucks that they don't have the cutouts for the proximity sensor, because in my opinion, they are such an AMAZING product. They rarely get scratches and they have a real nice surface texture. What i did was take a new protector and use a hole punch to pop out the spot where the proximity sensor is and then install it. However, since it's not as clean of a cut as a machine could give it, it started lifting.
So after some researching online, i've decided not to use any screen protectors at all. The way i see it is that the screen protectors run about $12-$15. But an entire new glass screen, digitizer, screw driver, and torx wrench cost me $35 shipped. If you're worried about warranty, obviously go with the screen protector, but with the quality of refurbs that verizon is putting out right now, i've been warned to keep my original phone at all costs unless something catastrophic happens to it. And even so, there's ebay and craigslist
I have that problem and don't even have a screen protector.
johnwaynegacy said:
I have that problem and don't even have a screen protector.
Click to expand...
Click to collapse
Get a can of compressed air and spray in the speaker grille above the sensor. Get any lint off the grille too
Sent from my ADR6425LVW using Tapatalk 2
I hope I don't have this problem, I just put this screen protector on last night. I guess ill find out.
Sent from my ADR6425LVW using xda premium
I don't have the problem, and I've had this one realook screen protector on for quite a few months.
Sent from my Sense 4 Rezound
My wife's realook hasn't caused any problems since february, but mine on the other hand causes non stop problems
Sent from my rezound using tapatalk because the current xda premium app sucks!
I also have a Realook but to contrast I have had no such issues, of course the installation was the biggest fuss and ultimately I wasted one of the two I had and my brother redid the second one that was crooked.
I'll add that Realook had very prompt customer support and offered to send replacements at no charge because I must have received a bad batch. They were going to check with their supplier to ensure the correct materials were being used consistently which should not interfere with the sensors.
I opted to just take a refund since I already bought some cheapo Verizon protectors and get those installed. Don't want to deal with the head ache of another Realook installation and I still question the design of covering up the sensors.
I use Wave Control alot in the car which relies heavily on the proximity sensor and I have had no problems with the realook screen protector installed.
Sent from my Rezound.
Related
I've had my Prime for two days, my protector has not come in yet and I just noticed a deep vertical scratch right in the center of my screen. I have no idea how it happened, but it was not there an hour ago.
Is there anything I can do?
quile22 said:
I've had my Prime for two days, my protector has not come in yet and I just noticed a deep vertical scratch right in the center of my screen. I have no idea how it happened, but it was not there an hour ago.
Is there anything I can do?
Click to expand...
Click to collapse
Not really. The screen protector may hide the blemish once it is applied. Usually wet application protectors do the best at that.
You could send it back to Asus but you'll have to cough up some cash for the screen replacement.
I thought it was near impossible to scratch Gorilla Glass?
The timing of this thread is impeccable.
I've concluded that the gorilla glass on my TFP is like butter compared to my Droid X. I've already induced several DEEP scratches on my TFP, and my droid x is nearly spotless after 1.5 years of ownership.
I had originally dismissed a screen protector as unneccesary, however tonight i have applied a skinomi one that came with my carbon fiber skin as i don't have much faith in this screen.
TF201 | XDA Premium
I was amazed that this happened too. I thought I could last a few days until my protector came in. I even went as far as taking my keys to my screen on the corner after I made my original post to see what was up. NOTHING. Not a single scratch.
I have no idea how this happened or what caused it.
Did putting on the screen protector hide the scratches?
keys won't scratch glass. All those key tests mean nothing. the chemical composition of keys (brass 99% of the time) is not hard enough to scratch glass. You might as well rub a marshmallow on your screen.
Sent from my Galaxy Nexus using Tapatalk
Well at least there is something good to come from the faulty wifi and gps. Just exchange it from wherever you bought it and tell them that the gps isn't working right.
thetruth1983 said:
Well at least there is something good to come from the faulty wifi and gps. Just exchange it from wherever you bought it and tell them that the gps isn't working right.
Click to expand...
Click to collapse
lol, was thinking the samething
Anyone ever try the banana peel trick to resolve scratches as shown on YouTube? Lol
The screen on my TF101 scratched really easy. Fortunately about a week after this first happened something started peeling up between the screen layers. I returned it to ASUS for the peeling issue and it came back with a new screen. Sold the device straight away because I thought I wanted the TF201. Cancelled that order once the GPS issue became apparent.
My Prime came out-of-the-box with a couple of scratches on the screen. I have considered returning it, but have eventually decided that they're not noticeable unless in the correct light, and because I'm otherwise happy with my device, I don't want to risk exchanging it for one that has dead pixels/backlight bleed/no haptic feedback.
There are a number of ways to remove scratches from glass or CDs. I've tried this method and it does work, although I can't say how well it will wear on a touch surface.
If you use this in conjunction with a screen protector, suggest a "dry" protector as opposed to the wet-apply type.
http://www.wonderhowto.com/how-to-remove-scratches-lcd-cd-with-egg-143178/
This is for plastic, not glass.
After watching a few vids on egg and alum, this might actually work. As far as I can tell there are no abrasives, so it must "fill" the scratches. If that's the case, it should work on glass all the same.
I went ahead and got an RMA for the until for the GPS issue. It has never worked with any combination of wifi/bt on/off.... and I'm not talking about locking, it doesn't even see any satellites. When calling they suggested I just return it, but I like it and don't want to wait 3+ months for a new one.
I will try the egg white trick before sending it in and report back.
Hopefully they will just give me a new unit.
Even though my phone doesn't have Gorilla Glass, this was posted in our forum as a fix for scratches on this type of glass. Apparently it works. You might want to try it out.
Fix here
Long story short - get a screen guard.
3 days and definitely babying it I noticed a super-small (1-2mm), less than hairline width scratch in the top right corner. The area is usually dark within the area of the status bar and menu bars for applications but when those have been hidden the slight distortion is evident. Though, even on a white background (ie. web browsing) at 100% brightness its barely noticable.
But its still annoying as %&@^!
I decided to put on the Verizon screen guards as those were the first ones available locally. They're not bad for a bargain grab $12 for 3 - full screen protector with proper cutouts. They also feel and look very similiar to the Seidio branded one I used on my original DInc. It'll probably pick up scratches faster, but its better than the screen getting a new nick in a more irritating location.
I always put on a screen protector just for that reason. I got a Zagg on the same day I got the phone. You might have to look around for them but they are there.
how comparable is the screen compared to the incredible 2? i can find cheap zagg-like covers on ebay but wasnt sure if they would match up.
I bought the Verizon screen protectors on the day I bought it as well and I was very pleasantly surprised with the quality of the protector. I've seen Verizon screen protectors that make ridiculous screen noise and make it impossible to swipe your finger across the screen, but I am very pleased with these protectors. Unfortunately my case hasn't come yet, so I am still on high alert...
Sent from my ADR6410LVW using xda app-developers app
I used the inc2 for a while without scratch, very cautious not to put in same pocket as key and whatnot, I wasn't going to use a screen protector as I never do, but I talked my dad into trading two old icraps so he could get the inc4g adn become and Android lover.
he made me put one on, I'm sure I'll be thanking him later lol.
the quality actually is surprising decent, the cutouts are nice, and can't even tell it's there, (and this is coming form someone who does not like using them)
only gripe is, idk if its the phone sensor or the protector as i never had the phone without the screen protector on,
I noticed when on a call and going to grab the pull down notification down the sensor turn off the screen, it's actually quite annoying.
the inc2 there was like just one sensor u could know were it was and put ur finger in front of, but on this phone it seems the entire top is the sensor lol
andybones said:
I noticed when on a call and going to grab the pull down notification down the sensor turn off the screen, it's actually quite annoying.
the inc2 there was like just one sensor u could know were it was and put ur finger in front of, but on this phone it seems the entire top is the sensor lol
Click to expand...
Click to collapse
I think that might be a Sense launcher setting, not sure if it can be changed. I've already switched to Apex as a launcher and it seems to let me swipe "anywhere" on the homescreen to bring down the notifications.
andybones said:
only gripe is, idk if its the phone sensor or the protector as i never had the phone without the screen protector on,
I noticed when on a call and going to grab the pull down notification down the sensor turn off the screen, it's actually quite annoying.
the inc2 there was like just one sensor u could know were it was and put ur finger in front of, but on this phone it seems the entire top is the sensor lol
Click to expand...
Click to collapse
I've had this problem on many phones. I always put the screen protector as far up on the screen as I can without making it look funky. But the edge of that protector kinda screws with the touch sensor and makes the pulldown act weird at times.
*Madmoose* said:
I've had this problem on many phones. I always put the screen protector as far up on the screen as I can without making it look funky. But the edge of that protector kinda screws with the touch sensor and makes the pulldown act weird at times.
Click to expand...
Click to collapse
I also just realized that the sensor is now on the right side, it was on the left on inc2, helps a bit, but still funky with pull down.
*Madmoose* said:
I've had this problem on many phones. I always put the screen protector as far up on the screen as I can without making it look funky. But the edge of that protector kinda screws with the touch sensor and makes the pulldown act weird at times.
Click to expand...
Click to collapse
That's the nice thing about Zagg Invisible shield. It has cutouts for the sensor and the camera so it doesn't block but still covers the rest of the screen up to the top.
Ok, firstly I'll admit that I suffer from a certain level of OCD when it comes to phones. I ordered a GPE last week and was very impressed with the phone. The size is a bit large, but everything else, except for the camera, is phenomenal with this phone.
However, about one week after I got the phone, I noticed what can best be described as a smudge on the front lower right corner, about the radius of a quarter. Granted, since it is at the corner, the total size would be a quarter of a quarter. Anyway, it is usually hard to see it unless you run your finger over the area, whereby the spot becomes clearly visible. I don't know if it is a scratch on the screen protector, but I can't feel any texture and light doesn't seem to show any micro abrasions. It almost seems to be under the screen protector.
Anyway, the unit also had a weird creak on the back of the phone (pressing it in an area would make the phone creak), so I asked for a replacement unit. I got it yesterday and what do you know, the smudge is there on the new unit, too! So my question to other Z Ultra owners is whether this is a common thing and secondly, whether it is an issue with the screen protector only, not some damage to the screen.
The best way I can describe it is as if someone applied pressure on the corner leaving a mark. Again, it is really hard to see if the screen is clean, but becomes easily visible if you smudge the corner with your finger - a clearly visible quarter-circle will become visible if your phone is like mine. Thanks for your help. BTW, I'm going to keep my phone unless it turns out that the smudge is some kind of pressure damage.
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
Click to expand...
Click to collapse
This.
beerope said:
The anti finger print coating wears off real fast on the xzu, only way to solve this is to either remove the sony screen protector or apply another screen protector on top of it. Mine wore out in a week, and your replacement gpu is most likely a used defective unit being refurbished. The reason why the smudge is on the lower right corner is because that's the area you use most often....for scrolling and unlocking the screen, hence the wear out
Click to expand...
Click to collapse
I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
jokrak said:
I'm not so sure my replacement unit is a refurbished one. I believe Google has a policy to replace phones with new devices. Also, it is basically the exact place and shape as the smudge on my previous phone, and this unit has been used for only a bit more than 24 hours. The smudge starts at the lower right corner of the glass on the front of the device and goes as far as barely short of the actual display portion of the glass slab.
With sample of two devices, it seems to be a result of the manufacturing process because the two are so similar. Just weird. I guess if it really gets under my skin I'll try to remove the film.
Click to expand...
Click to collapse
Believe what you want to believe. Although I'm telling you its a used device...do you really think they'll thrash all units sent back and dispatch new ones every time someone RMA their phone. Anyways, the solution have been stated out for you, choose what floats your boat
LordManhattan said:
I had the same thing, only in the lower left corner, but i got my screen replaced (for a different reason), and the screen protector i got on the new display is looking good. It's only the oleophobic coating that's wearing off, but i understand how that can be incredible annoying.
Click to expand...
Click to collapse
I suppose that theory is as good as any. Nice device anyway. Thanks for the reply!
Yes you can hide it.
apply any screen protector on top. The sh!tty smudge will not visible any more.
Sorry to necro this old thread.
I just wanted to add that I have the exact same issue. Noticed it today while going to show someone it.
I've been babying the heck out of the phone to prevent this issue, but unfortunately my screen protector and case won't show up until a few days from now.
I'm hoping applying the screen protector over it is all I need to do.
I figured I'd post in this thread in case someone else also had this issue and was unaware of this common issue.
Smudge in up left corner
Hi.Just bought this phone and when i clean the screen from fingerprints i see a smudge or mark or whatever its called about 1 x 1 cm in the left up corner.Is it normal?
If you look carefully it seems to be from inside and it doesnt leave.You can see it better only when you pass over it with a towel while cleaning the screen.
Is it something with antistutter film?Warranty covers it?
Thanks in advance
I have it also, 1 day old phone. Hard to believe it is wear.
stewwmann said:
I have it also, 1 day old phone. Hard to believe it is wear.
Click to expand...
Click to collapse
I found a solution. I returned the phone back to the shop i bought it, i took back my money and i just ordered it from another shop.
:laugh::silly:
Hi
I got the V30 almost 2 weeks ago and the sensitivity is horrible, i have to press most apps or buttons 3 to 4 times before it responds. I thought it might have been my glass screen protector so i removed this and its still the same. Anyone else had this or heard of this?
Nope. Pretty responsive. Think most reviews say the same.
Mine is fine. My V30 and now V30+ seem to work fine.
Sent from my LG-H932 using Tapatalk Pro.
Yes mine is doing it with small items online with websites and in most apps k use even with Gboard sometimes
There was sensitivity issue in past LG phones too. I hope that doesn't make an appearance here.
I returned mine today, got a replacement , So far so good on the new one, Mine would do it on large parts of the screen, I ran an app showing screen touches and on some parts of the screen i had to tap it hard for it to register which isnt right!
Glad it was resolved thru exchange.
I've only experienced a few instances of my V30 not registering my finger press, when tapping an "accept" button or some similar circumstance, maybe just 3 or 4 times. Could have been a browser / app issue -- the issue doesn't repeat, and the norm is the lightest brush of my finger against the screen is all it takes.
Nay Tyzon said:
Glad it was resolved thru exchange.
I've only experienced a few instances of my V30 not registering my finger press, when tapping an "accept" button or some similar circumstance, maybe just 3 or 4 times. Could have been a browser / app issue -- the issue doesn't repeat, and the norm is the lightest brush of my finger against the screen is all it takes.
Click to expand...
Click to collapse
Yes , no questions asked , they just swapped it outright. The sales guy did take it off me and try , I watched him try and press the home button about 5 times without success lol. Hopefully just a bad handset and nobody else gets this.
Mine worked great until I put a glass screen protector on it. Now I am having the issues you mentioned. Isn't there a way to recalibrate the touch screen sensitivity?
The occurrence with screen protectors, specially tempered glass protectors, is pretty common with these new curved phone screens because the glass has adhesive on the edges only, and the screen protector does not transmit positive contact to the phone screen on a consistent basis. The solution seems to be to use a protector with full screen adhesive, (LOCA), but it does need to be cured. Additionally, this method prevents another nuisance... the constant intrusion of dust and lint between the phone screen and the screen protector.
scottkins said:
Mine worked great until I put a glass screen protector on it. Now I am having the issues you mentioned. Isn't there a way to recalibrate the touch screen sensitivity?
Click to expand...
Click to collapse
Very common with the glass screen protectors. Lots of information in the accessories forum.
Seems to be a quality control issue with lg. When i first bought my phone from a Sprint store, I noticed the same issues you mentioned. Had a spot on the screen that would only respond to short touches. If you moved an app to a certain spot on the home screen you couldn't move it, only open it. Exchanged it the next day in store. The replacement device works great with no issues but upon opening the box i noticed black plastic shavings underneath the plastic screen protector that wraps around the phone.
Anyone recommend a screen protector which actually has the pin hole at top and cover full screen.
As the ones about i see, don't even cover all the screen, leaving gaps at both top and bottom
Well, I found one absolutely perfect on amazon after reading numerous reviews on numerous screen protectors.
You get 3 in a pack, comes with usual wipes and also some glue for the edges, which really is not required at all.
Not a bubble anywhere, simply wiped with wet wipe and then dry, lined up camera dead centre and gently placed it,the screen did the rest and see the air bubble disappear, few more light presses to make sure and its bang on.
I am ocd and can say this tempered glass screen protector is absolutely spot on, covers all screen and hole for camera.
I also for first time ever did fingerprint on lock screen, didn't back up neither as i ain't letting samsung have my private info.
Took approx a minute to setup so you get full print, and on every single test approx 30 test now, it unlocked straightaway, soon as i touched screen.
https://www.amazon.co.uk/dp/B083P4D4HH/ref=cfb_at_prodpg
UPDATE:- the glue or liquid that comes with it, i decided to use also, as it got the better of me haha.
The edges there are a slight gap and I mean tiny, so have this liquid a go.
I poured it into a cap and used the little brush that comes in kit.
I did bottom first to test, brushed it on edge and it filled that gap.
Wipe with wet wipe and dry and pressed on glass to make sure it made contact and filled which it did.
I proceeded to do this on other 3 sides.
Dont worry about any going on the glass itself.
Simply use small sponge and soapy water to wipe of and then dry.
The glass can not be seen at all now, I forget I have one on, it is that good.
Wingchundub said:
Well, I found one absolutely perfect on amazon after reading numerous reviews on numerous screen protectors.
You get 3 in a pack, comes with usual wipes and also some glue for the edges, which really is not required at all.
Not a bubble anywhere, simply wiped with wet wipe and then dry, lined up camera dead centre and gently placed it,the screen did the rest and see the air bubble disappear, few more light presses to make sure and its bang on.
I am ocd and can say this tempered glass screen protector is absolutely spot on, covers all screen and hole for camera.
I also for first time ever did fingerprint on lock screen, didn't back up neither as i ain't letting samsung have my private info.
Took approx a minute to setup so you get full print, and on every single test approx 30 test now, it unlocked straightaway, soon as i touched screen.
https://www.amazon.co.uk/dp/B083P4D4HH/ref=cfb_at_prodpg
Click to expand...
Click to collapse
The protector looka good. Only sad thing is that, it's not available now.
wow and i thought this phone would be pretty popular with the price cut, turns out no one really use it huh?!
hhwong said:
wow and i thought this phone would be pretty popular with the price cut, turns out no one really use it huh?!
Click to expand...
Click to collapse
I don't get why people aren't buying this!!!
Maybe due to Pixel 4a?
Rishabh.XDA said:
I don't get why people aren't buying this!!!
Maybe due to Pixel 4a?
Click to expand...
Click to collapse
well on amazon it is CAD$500 tax included, pixel 4a is CAD$541 after tax, aside from the better camera processing on pixel which i personally dont care much, i dont see a reason why should i go for pixel instead of this amazing mid tier phone!
I really dig the large screen on here
Still love my A71
Really surprised that this phone is not more popular! The camera is good for being a mid-range phone and price is definitely fair.
Anyways I am using https://www.amazon.ca/dp/B0852YB79R?ref=ppx_pop_mob_ap_share
It's extremely clear, doesn't attract fingerprints, and comes with a fitment frame to make it really easy to get it applied perfectly.
Fingerprint sensor works perfectly as well.
@wolfy
Is there any amazon store link that can be shipped to Greece this temperred glass because from Canada one can't?
xalaros10 said:
@wolfy
Is there any amazon store link that can be shipped to Greece this temperred glass because from Canada one can't?
Click to expand...
Click to collapse
Sorry I will have to leave it for others to answer, but you can try a search for the same ASIN on the local Amazon site.