EVO still stuck in customs? - Sprint HTC EVO 4G LTE

Just called to see how my preorder is going and the guy told me NO EVOs are currently in the USA and are still in customs. With ignorance like this working at BB ill never get my phone...
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I had to continuouslly bug my bb then they finally told me it was ready for pick up after i spoke to a manager so u may want to try that route man
Sent from my EVO using xda premium

wileout said:
I had to continuouslly bug my bb then they finally told me it was ready for pick up after i spoke to a manager so u may want to try that route man
Sent from my EVO using xda premium
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Click to collapse
Well I just preordered last Thursday. I think it maybe a tad premature to start complaining.
Sent from my PG86100 using xda premium

Check this out, live in a city called Oxnard in California. I've been calling stores looking for the phone. Today a best buy in another city, Thousand Oaks, said they had 2, which was perfect, since me and my dad both are making the upgrade. We drove an hour and a half away through memorial day traffic to go get them. (We both thought it was too good to be true.) Well we finally made it there safely, with both our moods great, especially since we've been waiting for this phone like crazy. We walk into the store (Best Buy Mobile) and are ready to make our purchases.
Guess what... The fukkface was confused with the O.G. model. They at minimum could have gave me a $10 BB Card, but no, they were instantly rude. This could have easily ruined my day. (which I think it did, but I'm in denial of being angry. LOL)
To answer your question, I do not know exactly, but I believe they are still periodically being checked by customs, but not held like crazy like they were before. My local Sprint store told me my pre order would be in by Wednesday.
Check Me Out On The Google Play Store!!!
​
Sent From My Half Dead HTC Evo 3D, On The Now Network From Virgin Mobile?

Related

[PSA] Sprint now taking preorders

Now with 100% more proof.
http://www.phonearena.com/news/Pre-...-EVO-View-4G-starting-today-at-Sprint_id19009
According to this engadget article, it must be only corporate, Sprint-owned stores.
http://www.engadget.com/2011/05/21/htc-evo-3d-view-4g-available-for-pre-order-at-sprint
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Sent from my CDMA Hero. I got some hot Ginger-on-Hero action here!
Well I went to my local Sprint store today and asked the employee there about pre-ordering the Evo 3d, he said they weren't taking pre-orders and he hasn't heard anything about when they will take pre-orders. Cool
Yeah until an official email goes out I think it's just a hit or miss between stores. I'm getting worried though. June 3rd, 4th, 5th, and 8th (some speculation dates I've heard) are all right around the corner and still no word!
I want to know why they wont give a dang price. I dont wanna pre order something when I dont know how much its gonna cost.
heathmcabee said:
I want to know why they wont give a dang price. I dont wanna pre order something when I dont know how much its gonna cost.
Click to expand...
Click to collapse
Id say a safe estimate is no more than $300 with full upgrade eligibility. Is that too much? Also, preordering does not lock you into the purchase so who cares?
Tapa tapa tapa
Some stores might not be doing it yet but the store in Lafayette, Louisiana is. I just pre ordered 2. 1 for me 1 for wifey. Paid 100 bucks and got back a yellow sprint card.
The manager said I was the first guy to come in and ask about them. He seemed to know exactly what was going on and processed my payment really fast.
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Greasy Joe Bick said:
Some stores might not be doing it yet but the store in Lafayette, Louisiana is. I just pre ordered 2. 1 for me 1 for wifey. Paid 100 bucks and got back a yellow sprint card.
The manager said I was the first guy to come in and ask about them. He seemed to know exactly what was going on and processed my payment really fast.
Sent from my ADR6300 using Tapatalk
Click to expand...
Click to collapse
I think what is likely the case is what was mentioned in another thread - corporate stores seem to know the situation while the non corp stores do not. Might not be an airtight assumption but seems to have some clout to it.
Only can pre order at cooperate stores. I jus did mine at union nj
Sent from my HERO200 using XDA App
WeatherTech said:
I think what is likely the case is what was mentioned in another threat - corporate stores seem to know the situation while the non corp stores do not. Might not be an airtight assumption but seems to have some clout to it.
Click to expand...
Click to collapse
to confirm, yes, this was an official sprint corporate store
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Greasy Joe Bick said:
to confirm, yes, this was an official sprint corporate store
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Click to expand...
Click to collapse
Thanks for confirming! Definitely seems like that's the rule the stores are following.
WeatherTech said:
Thanks for confirming! Definitely seems like that's the rule the stores are following.
Click to expand...
Click to collapse
See the op. Engadget article there that backs that assumption.
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Sent from my CDMA Hero. I got some hot Ginger-on-Hero action here!
I was able to pre order at non corporate store
Sent from my PC36100 using Tapatalk
jyan_osu said:
I was able to pre order at non corporate store
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Click to expand...
Click to collapse
Same here, first one at my local to at that.
Sent from my PC36100 using Tapatalk
you think it'd really be necessary for a pre order? Unless you are really into cell phones and tech, most people don't even know this phone exists. I can't see them being endangered of selling out or anything opening weekend. I could be wrong.
The evo4g was on backorder for weeks after it was released in my area, heck even my touch pro was oos for a week+ on release. Those purchases were done through a corporate sprint store so im sure they were available at other places but people who want to go through sprint will probably need a preorder if they want it soon.
jessejames111981 said:
you think it'd really be necessary for a pre order? Unless you are really into cell phones and tech, most people don't even know this phone exists. I can't see them being endangered of selling out or anything opening weekend. I could be wrong.
Click to expand...
Click to collapse
Last year there were about 15 people waiting outside of radio shack at 545 who didn't pre order the evo. RS only had about 5 that weren't spoken for by pre orders. If you want to be safe and get one on day 1, I strongly recommend you pre order.
Tapa tapa tapa
jessejames111981 said:
you think it'd really be necessary for a pre order? Unless you are really into cell phones and tech, most people don't even know this phone exists. I can't see them being endangered of selling out or anything opening weekend. I could be wrong.
Click to expand...
Click to collapse
When i pre ordered the guy had to read me a list of things and we basically had a convo about it . He says for the evo there was like 30 people at 7 am. So if the store theoretically got 100 phones alltogether....and 90 ppl pre ordered and 5 came into get it and i didnt get out of work till 4 pm to come get mine id be **** out of luck and have to wait a couple more weeks. He says chances are slim but it could happen. I pretty much stated the same thing you said to him but he seems to think it will be popular to non-techy people too right off the bat.
tomh1979 said:
Same here, first one at my local to at that.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
Add me in. My local corporate store didn't know what I was talking about. Then again, they make me want to be like that one guy did with att and pop a cap in his phone.
Sent From My HTC Evo 4G Using Tapatalk On The Now Network From Sprint.
Best Buy
Pre ordered at Best Buy in Lake Charles, they told me they opened 2 hours early for the EVO 4G launch to handle the rush. It was their biggest wireless day ever.
First at radio shack,third at best buy.
the beachhead...

Sprint is soooo good!!

So the other day im standing at the door waiting for my fiancée to go out for lunch and i dropped my phone on our hardwood (giggity) floor. It had a case on it and it couldnt have fallen from more than 3 feet. i picked it up turned on the screen nothing wrong. all was good. i get into the car and realize that the bottom half of my screen doesnt work. i have hboot 1.50.000 so as far as taking it back im pretty screwed. Not really having a choice i flashed a stock rom and took it in to the store. They told me that my insurance had carried over even though i had bought it off craigslist (which i didnt know) they said to come back in an hour and it would be good to go. I come back and the tech tells me that it couldnt be fixed. He asked me if i wanted to order a new one or i could have one that a customer brought back during their trial period, i checked it out it was in perfect shape plus it came with a screen protector. So in my head im thinking i just took my rooted broken phone in the store and am walking out with a new phone plus sum, all with out them knowing i had void my warranty! he activates the new 3d for me and just as hes handing it to me he says "Oh and just a heads up dont root this one." I could barely speak i just looked at him and said....al--right. haha but that is the kind of service i always get with my local sprint store. they ALWAYS are super nice and always take care of me. Is this story relevant to anything? not really but with all the sprint hate ive been reading i thought i would give them props. ive been with at&t, verizon and us cellular and sprint has surpassed all of them.
Rooting your phone doesn't void your insurance coverage with Sprint. If you pay them for it, they'll provide the service . Glad you got a replacement with no hassle or deductible.
This made my night. I can sleep now. Lulzy story.
Sent from my PG86100 using XDA App
You were like. .Woah.. then I was like WOAH.. then it was like WOOOOAAAAH..
Anyway, thats pretty cool. Did you leave your SD card in there? Thats the #1 mistake when taking your phone to get repaired.
Props to the guy . I love Sprint and my Dual core shooter
Sent from my HTC EVO 3D beast , using XDA App
It's nice to see someone posting positively about Sprint. I've always had great experiences with Sprint and seeing all the threads dedicated to *****ing about them gets old...
Sprint is great. Coming from verizon when it took multiple BBB complaints to get any solution, it its a relief.
Sent from my SPH-D710 using Tapatalk
I've seen a lot of complaints on Sprint, but I've never actually had any issues myself. In fact, I've had a hell of a lot better customer service with Sprint than I did with T-Mobile.
SolsticeZero said:
I've seen a lot of complaints on Sprint, but I've never actually had any issues myself. In fact, I've had a hell of a lot better customer service with Sprint than I did with T-Mobile.
Click to expand...
Click to collapse
Same here. Sometimes I believe some people just have ridiculous expectations.
I also always have great customer service. ATT was the worst imo.
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Yea man you got a good tech. I'm a Sprint tech and per policy since we can't prove a device has been rooted we have to exchange/repair your device. But a lot of the techs like to have a power trip and give customers grief for rooted devices. We all have rooted devices at our store and I always encourage getting the most out of your device by rooting it
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Funny. I have a certain store I have always had great service and no problems exchanging phone. Actually got a couple of free upgrades. I have tried other stores but none of them seem as cool as the one I like to use.
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capathy, sent you a pm. Thanks in advance.
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Any chance of some paragraphs?
Just sayin...
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aoaleman said:
Same here. Sometimes I believe some people just have ridiculous expectations.
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Click to collapse
That's nothing short of the truth, man.

Asurion replacing my 3D with the E4GT

So I had to do a claim because my charger port is shot and they don't have any 3Ds to send me. I went ahead and had the phone shipped because I neeeeeed my phone, but I'm pretty upset. Am I totally screwed with a pos Samsung or do I have any options ? Buying a new phone full price isn't possible right now but I am thinking about switching carriers
Sent from my PG86100 using xda premium
After my 3rd evo I'm kinda done with HTC for a while. Plenty of development activity over there.
Rippley05 said:
So I had to do a claim because my charger port is shot and they don't have any 3Ds to send me. I went ahead and had the phone shipped because I neeeeeed my phone, but I'm pretty upset. Am I totally screwed with a pos Samsung or do I have any options ? Buying a new phone full price isn't possible right now but I am thinking about switching carriers
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
The E4GT is probably going for more than the 3D right now on ebay and stuff. Call Sprint retentions, have them give you an upgrade, sell your sammy and buy the evolte at $200. Make it happen
fpineda101 said:
The E4GT is probably going for more than the 3D right now on ebay and stuff. Call Sprint retentions, have them give you an upgrade, sell your sammy and buy the evolte at $200. Make it happen
Click to expand...
Click to collapse
I'll try that, I'm not too optimistic about it tho lol.
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i might try this as well....$100 for that phone is a good deal...my charge port is about gone too. and i wouldnt call the sgs2 a POS phone. it was one of the best android phones out. its better than the evo3d IMO. did you do this online or did you call in?
I'd trade phones with you...
Sent from my PG86100 using Tapatalk 2
It's all good, I went to at&t and bought the only one-x Best Buy had..I guess it somehow didn't get stuck in customs? I'm not sure
I have 30 days to decided if I wanna keep it, I'm disappointed..but I will sell the Epic 4G touch if anyone is interested. PM me.
I pm you....
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My plan is to do this when the LTE comes out. It should work. I know some people get their 3Ds that way.
Sent from my ICS lovin 3D!!!
If I've helped you in any way... hit the "Thanks" button.
Is this still valid?
Sent from my PG86100 using XDA
I'd be more than willing to trade. Marylander here.
EDIT: Ooops. Didn't read the comments.
Rippley05 said:
So I had to do a claim because my charger port is shot and they don't have any 3Ds to send me. I went ahead and had the phone shipped because I neeeeeed my phone, but I'm pretty upset. Am I totally screwed with a pos Samsung or do I have any options ? Buying a new phone full price isn't possible right now but I am thinking about switching carriers
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
OP, can you verify if you received a new or refurbished E4GT?
I am going to have to file a claim because I messed up my 3d pretty bad and i'm curious as to what I may be getting.
I'd like to add here if it's not too late; the Epic Touch 4G is a fantastic phone. I strongly recommend you play with it a bit before getting rid of it.
starplaya93 said:
OP, can you verify if you received a new or refurbished E4GT?
I am going to have to file a claim because I messed up my 3d pretty bad and i'm curious as to what I may be getting.
Click to expand...
Click to collapse
I am in the same boat as well. I've cracked my second Evo 3D within 2 months of each other. I haven't cracked any of my previous phones over the past 9 years, but I've had bad luck with my 3D lol. I am also about to drop Sprint for Verizon due to coverage at and near my house, basically non-existant. I moved from Hawaii to DC because of being Military and where I am at now sucks big time. I've been here for a while and have tried the airwave thing, but my area sucks in general. I have a Verizon blackberry for work and it always has reception where my Evo and Evo3D does not. Also, has anyone else had this happen to them?
starplaya93 said:
OP, can you verify if you received a new or refurbished E4GT?
I am going to have to file a claim because I messed up my 3d pretty bad and i'm curious as to what I may be getting.
Click to expand...
Click to collapse
Curious as well.
Wait a month try to sell the epic for 300. Then u might be able to find an evo on craigslist for 400.
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Cloaker said:
Curious as well.
Click to expand...
Click to collapse
Alright guys. Just for ****s and giggles I went on phoneclaim.com and filed a claim. Didn't follow through all the way but they said I would get an evo3dpur purple as my replacement and it was on back order and could take up to 3 days to get it. I never knew it came in purple and I wonder what OS it would come with.
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My EVO 3D has been out of commission for 2 days now. They said I won't be able to get one in my hand until at the earliest, Thursday of next week. They won't do ANYTHING for me.
eXplicit815 said:
My EVO 3D has been out of commission for 2 days now. They said I won't be able to get one in my hand until at the earliest, Thursday of next week. They won't do ANYTHING for me.
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Click to collapse
Damn dude. That sucks.
Sent from my PG86100 using XDA
eXplicit815 said:
My EVO 3D has been out of commission for 2 days now. They said I won't be able to get one in my hand until at the earliest, Thursday of next week. They won't do ANYTHING for me.
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Click to collapse
Same here. Mine since monday. Wont get one until next week on Wednesday

Radio Shack Preorders

Has anyone preordered their Evo from Radio Shack? Either online, or in-store? Preordered mine in-store (same place I preordered my OG Evo). The customs hold really fubar'ed this launch.
I did and spoke with 2 different local stores today and they both told me they had a "webmail" today saying they'd have phones to cover the pre orders tomorrow. I called 2 stores because the one I preordered from had zero info before today but I was suprised when they also knew what was going on and that my phone would be delivered to them by FedEx between 10 and 11. They did also mention they were only selling the pre orders until the official launch had happened. I guess I'll know tomorrow if they were right but the girl I talked to at one of the stores read me the communication she called the "webmail", so I'm confident it willl be there.
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SwooshManDM said:
I did and spoke with 2 different local stores today and they both told me they had a "webmail" today saying they'd have phones to cover the pre orders tomorrow. I called 2 stores because the one I preordered from had zero info before today but I was suprised when they also knew what was going on and that my phone would be delivered to them by FedEx between 10 and 11. They did also mention they were only selling the pre orders until the official launch had happened. I guess I'll know tomorrow if they were right but the girl I talked to at one of the stores read me the communication she called the "webmail", so I'm confident it willl be there.
Click to expand...
Click to collapse
I guess if true we will hear something tomorrow. I spoke with the manager at the one I'm dealing with, and he mumbled something about a webmail as well. He was very vague as to what it was about. I'm a regular customer there (only place that sells electronics parts, and solder in the area). Hopefully he'll do me right.
Going too radioshack on my break to see what's going on. This is crazy I haven't heard anything from those clowns
Sent from my PG86100 using XDA
Quizo said:
Going too radioshack on my break to see what's going on. This is crazy I haven't heard anything from those clowns
Sent from my PG86100 using XDA
Click to expand...
Click to collapse
I don't think you'll find out much. But you never know. This launch is one of the most convoluted, and messed up launches I ever witnessed.
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They told me ill get a call today for an appointment, and it will be tomorrow. Even if it comes in yesterday or today! Rs handled this situation as piss poor as sprint did.
ryanalan82 said:
They told me ill get a call today for an appointment, and it will be tomorrow. Even if it comes in yesterday or today! Rs handled this situation as piss poor as sprint did.
Click to expand...
Click to collapse
I did see a tweet about RS getting their "pre-order fulfillment" today, and are supposed to be distributed starting today as well. Again all rumor..
Sent from my Transformer TF101 using Tapatalk 2
Just talked to the manager at the RS I preordered mine. It should be in by 4pm today.. Heading over there 5pm when I get out of work. w00tage!
Sent from my Transformer TF101 using Tapatalk 2
I spoke with my local (Rancho Cordova, CA.) radio shack yesterday (5/24) and they told me to call them today around 2. Man I hope they have the phone, I already gave my EVO 3D to my wife and I down graded to the OG EVO.....LOL
Sent from my PC36100 using xda premium
does anybody know if the Radio Shack stores are supposedly just getting enough EVOs in to cover preorders? I only ask, because yesterday I stopped at a RS, and they said nobody placed a preorder in their store, but yet put me 1st on the list for when they do get a shipment. guess I can only hope. thanks to everyone for providing info in this thread.
dschoenike
Yeah just enough for pre orders, so if there is a pixel out or something we are **** outta F ing luck. This whole situation was handled like ****. If nobody pre ordered at that store, then they are getting 0 in. You gotta either wait until launch day, or go from radio shack to radio shack trying to find an eVo that was pre ordered than canceled.
sent from my PG86100 using xda premium
Just got the call. Mine is in and they are actually letting me pick it up. wow about time! Just gotta wait til I'm done work now.can't wait! ! !
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Got mine at 4:30 today... Apparently according to the store manager I was the only person to pickup their pre-order (they had several pre-orders but when they tried to contact these folks no one has responded). So they may have several phones available.
got my phone today aswell, radioshack called me and the first thing they told me is that I would be the first one in my city to get it lol..not even the sprint retail store had it..and when i traded lines(because the upgrade was from my dad) the guy took the phone to the back to show his boss and some employes haha
Got mine around mid day today they got my phone in and called me.I am happy now
Sent from my EVO using XDA
Got my phone on the 25th and I was that store's only pre-order. I also got a free 32gb SD card with it. They gave me a choice of a $25 accessory and the funny thing was is that I HAD to spend all of it to get the free accessory. So I snagged a SD card that was 20% off with the purchase of the phone, but that didn't reach $25 so I snagged a 3' 3.5mm audio cable for in the truck. I thought it was a pretty nice deal.

The Hookup!

My wife and I went into the ATT store in our neighborhood Saturday for her to pick between a SGS4 and a One, and see if we could get her an early upgrade. She's not due for an early upgrade until July and her Samsung Infuse is not performing well anymore and we wanted to take advantage of their trade-in offer. After waiting for about half an hour and haggling with a sales associate and the manager, the were not convinced and we left empty handed. A co-worker put me up to calling customer service and after explaining the situation and our in-store experience and a brief hold, the rep came back with some awesome news! She was approved to not only let my wife have the early upgrade, but a FREE upgrade to the black 64GB! And just to sweeten the deal, she threw in free overnight shipping!!! We're expecting it to arrive tomorrow. I think i'll keep the black one and let her have my silver 64GB.
All of those TMOUS and VZ subscribers who say ATT has terrible customer service have no idea. I have been with ATT since 2006 and have never needed to call customer service. This is not bad for a first experience!
West exactly did you tell the rep?
Sent from my HTC One X using xda app-developers app
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
ameza001 said:
Thats the funny thing because i didnt even tell her we were treated poorly in the store, but i think thats how she interpreted it. All i said was that my wife's phone is i sad shape and the store would not honor an early upgrade.
Sent from my HTC One using xda pemium
Click to expand...
Click to collapse
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
I came from an Infuse as well. I wish Scott would come over here. I miss my BeanStalk. BTW I came up with the logo for that. Lol.
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
Click to expand...
Click to collapse
I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
Sent from my LG-E980 using xda premium
nthknd said:
I got the same treatment. I called told them why I needed an early upgrade 30 mins later I got my confirmation email with shipping info.
Att has been great to me.
Sent from my LG-E980 using xda premium
Click to expand...
Click to collapse
What exactly did you tell them??
Sent from my HTC One X using xda app-developers app
thinkhope said:
What exactly did you tell them??
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
I simple told the Rep that I need my upgrade 2 months early because my current phone wasn't working for me anymore. she understood my problem and said retention department could help me. Five mins later she came back and said since I was nice and in good standing that she could approve my upgrade and wave my upgrade fee. I need a larger screen due to losing most of my eye sight in an accident she said the only draw back was I'd have to pay for whatever phone I wanted right then . So I told thanks and then spoke with her supervisor letting him know how great she was. Being very decent is the key even if you need to speak to a supervisor ask nicely and erasure the Rep that you understand that she help as much as they could. So I paid for my phone and they shipped it out ocernight. Be patient be pleasant they get ****tiy people calling all the time so it helps to be nice.
Sent from my LG-E980 using xda premium
nugzo said:
U just got very lucky. That one experience does not mean all of ATT is that way. Believe me you can call with the same question 5 times and get 5 different answers..been there A LOT with ATT. Go to vegas soon my friend, before your luck runs out
Click to expand...
Click to collapse
Co-worker got a similar deal. His problem was that the online system would cancel his order immediately after completing it. It happened twice. He called not to complain, but simply to order the phone and got it free with free overnight shipping. His account was eligible for an upgrade, though.
The store manager has the power to give u an early upgrade within 30 days of the eligible date. Its funny BC some managers will say well it has to be in the same calendar month or ah it's gotta be within 14 days. U got lucky!
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