Anyone had a delivery from play.com? - Galaxy S III Q&A, Help & Troubleshooting

Anyone?
Not impressed that it's gone from being told on the phone that I'd have it today to it now showing as "Awaiting stock". If I'd known they were going to mess around like this I could have had one from any number of places by now.

Unlucky. Most things I order are delayed from them so I tend to get mine from elsewhere nowadays .
I do know that the blue ones have been delayed somewhat though .(not just for play) but it should arrive in the next week or so...
Sent from my GT-I9300 using Tapatalk 2

Ordered blue from play, but obviously not shipped, same as everyone else.
I'll keep my order with play as they have the best deal, free case and screen protector.

Yes many times, they offer a good service.
I'm guessing you got the blue? (by "got" I mean pre-ordered) nobody is getting the blue yet, or at least a lot of people aren't. Samsung had to make 600,000 recalls due to a faulty back cover.

No, I'd ordered the white.
In the end I've given up and cancelled the order. Ordered one from CPW instead. I collect it from the shop after lunch today.
Just had another look on the Play.com website and they are now saying
Please note: We've been made aware of a delay from Samsung of the Marble White Galaxy SIII. We're expecting additional stock to arrive on 1st week in June. All Play.com pre-orders will be fulfilled on a first-come, first-served basis
Click to expand...
Click to collapse

Play.com delivering S3 via DPD
I got an email from saying S3 would be delivered on the 6th and a tracking link for DPD site. They also said in the email that I would also be able to see the delivery hour on the tracking site.
There was no tracking events this morning on the site and no 'Delivery Hour'
I rang play.com and they said they don't know why I was told it would be delivered today because of the 'bank holiday'.
They now say it will be delivered tomorrow, so I will have to arrange for someone to be in again tomorrow, and we all know how irritating that is.
I expressed my irritation to the play.com operative and told them to raise it with team leader.
S3 originally ordered 4th May and subsequently changed from Blue to White when delays were apparent.

Related

WTF is up with Newegg?

I thought Newegg was a big Asus dealer? Way it sounds, I am assuming not.
I have been told that they were receiving shipments on December 27 for pre-orders. Then it was pushed to today. Now I am being told that within the next two business weeks, they will be receiving confirmation of when they will receive more.
I guess on the bright side, no one else is getting them either, but doesn't sound like NE got that many to begin with.
Today mine got to the office depot warehouse after ordering on the 20th. 1/5 delivery date. I had been checking up on new egg as well and they never have any updates.
Sent from my PG86100 using Tapatalk
They still haven't shipped the Grey ones that said 12/27???
That really sucks... I'm glad I canceled and was able to get the champagne one through them
cyi1 said:
They still haven't shipped the Grey ones that said 12/27???
That really sucks... I'm glad I canceled and was able to get the champagne one through them
Click to expand...
Click to collapse
According to them for circumstances beyond their control, they never got them. They will know within 2 weeks when they supposed to get more.
The only reason I am sticking with Newegg is I have a $300 and some change credit.
I might the bullet and pre-order somewhere else and play the waiting game
Newegg is so clueless!
Preordered the Prime on 12/07, 32G Grey.
Was first told Dec 27, they would have some to ship for preorders. Was then told January 3.
I called them today and was told that they will have confirmation of receiving more within next two weeks.
Hung up the phone and went to Newegg less than 5 minutes after my call and low and behold the 32G grey and champagne was in stock ready to order. And they had a limited offer of a free Asus Carrying case as well.
Ordered and have been charged and is currently in packaging status.
I am pissed because the preorder people have been hung out to dry. Should not be able to just go to site and order if preorders have not been fulfilled.
Did anyone else get a free carrying case as well? My order doesn't show it, but it was there and I will raise hell if I don't get it after what we have been through.
Couldn't post this in the newegg thread?
I hate being this guy but come on
Haro912 said:
Couldn't post this in the newegg thread?
I hate being this guy but come on
Click to expand...
Click to collapse
Brain fart. Sorry.
Lol it's cool mod will be kinda irritated though he spent a lot of time today cleaning things up around here

AT&T underestimating the Galaxy Note just like overseas did

I've seen from some of the posts on these threads that some people who ordered online won't be getting the Galaxy Note on the 17th. Some have called AT&T and were told by a rep that they ran out of them at there warehouses. It also seems like most of the AT&T stores are only getting 10 for paycheck day (5 blue and 5 white), don't know about Best Buy but it seems like there will be a shortage on paycheck day as well. If the Note does sellout on day one I wonder what exuse the ifanboys will come up with this time.... I'm looking at you BGR! Lol
While I admit ibgr is a biased apple fanboy, I think ten per store sounds about right for most devices.
Sent from my Galaxy Nexus using xda premium
MMAHavok69 said:
I've seen from some of the posts on these threads that some people who ordered online won't be getting the Galaxy Note on the 17th. Some have called AT&T and were told by a rep that they ran out of them at there warehouses. It also seems like most of the AT&T stores are only getting 10 for paycheck day (5 blue and 5 white), don't know about Best Buy but it seems like there will be a shortage on paycheck day as well. If the Note does sellout on day one I wonder what exuse the ifanboys will come up with this time.... I'm looking at you BGR! Lol
Click to expand...
Click to collapse
wow. Im so relieved I have my tracking number .
If people who placed preorders are not getting theirs, I don't believe it is because they are running out of stock at the warehouses. I ordered mine this morning and I have a FedEx tracking number for Friday delivery.
They have ordered more at this point but the initial order was really low
homegeek said:
If people who placed preorders are not getting theirs, I don't believe it is because they are running out of stock at the warehouses. I ordered mine this morning and I have a FedEx tracking number for Friday delivery.
Click to expand...
Click to collapse
Sent from my SAMSUNG-SGH-I727 using XDA App
I think the reps are just making stuff up because they don't know what's going on. I called today because I coudn't remember if I did in-store pick-up or shipped to my house (ordered in-store on the 5th) and got the run-around with four different excuses for why the order was "in progress"/"pending" on the site. First it was because they said I didn't sign the T&A email, then it was stock issues, then it was because the phone doesn't come out until the 19th and another said I had to go back to the store to re-place the order.
Anyways, ended up just saying screw it and we'll just see what happens and see if the store calls to pick it up and then the tracking info appeared. I think they were just unprepared for it all.
my store got 10 blue, 5 white... i dunno if we are getting more tomorrow.
We didn't run out of stock.... there's only so many hours for shippers to ship phones, then it falls into next day which is tomorrow when they run past pickup times.
Sent from my SAMSUNG-SGH-I997 using XDA App
The warehouses are not empty....trust me
inconceivable said:
I think the reps are just making stuff up because they don't know what's going on.
Click to expand...
Click to collapse
agreed. several AT&T employees who post here regularly have been telling us all to relax and not listen to those "Reps" that ppl are calling. if you havent gotten a tracking # yet by looking at this site https://www.wireless.att.com/order_status/ (thanx jpeg42) then perhaps the # will show up by morning and according to them, it SHOULD be delivered tomorrow.
homegeek said:
If people who placed preorders are not getting theirs, I don't believe it is because they are running out of stock at the warehouses. I ordered mine this morning and I have a FedEx tracking number for Friday delivery.
Click to expand...
Click to collapse
Wow, that is just an insult for us who placed an order before you and haven't gotten any word on tracking info.. lol
--------
UPDATE: On second thought...I think I just got my tracking #
AT&T fails at launches that are non-iPhone as you guys have probably found out.
It's sad. The phone didn't even show up in our POS systems on the 5th, even with the SKU.
But you guys will be getting them either way.
I got paranoid and went to a AT&T core store on Super Bowl Sunday (first day we were supposed to be able to pre-order) and tried to pre-order it. Not only was there not a bunch of people waiting to pre-order it, the store employee had no idea that it pre-orders for the Note started that day. No other customer had come in asking about it by then (just after noon). So obviously, the demand isn't that bad. I'm pretty sure we'll be getting it in timely manner.
christran12 said:
I got paranoid and went to a AT&T core store on Super Bowl Sunday (first day we were supposed to be able to pre-order) and tried to pre-order it. Not only was there not a bunch of people waiting to pre-order it, the store employee had no idea that it pre-orders for the Note started that day. No other customer had come in asking about it by then (just after noon). So obviously, the demand isn't that bad. I'm pretty sure we'll be getting it in timely manner.
Click to expand...
Click to collapse
Not a lot of people even knows the phone exist. Probably won't even notice it until a few months when it catches up. Only problem with AT&T is the lag in customer service about any information about the product and some CRS has no idea about the phone.
christran12 said:
I got paranoid and went to a AT&T core store on Super Bowl Sunday (first day we were supposed to be able to pre-order) and tried to pre-order it. Not only was there not a bunch of people waiting to pre-order it, the store employee had no idea that it pre-orders for the Note started that day. No other customer had come in asking about it by then (just after noon). So obviously, the demand isn't that bad. I'm pretty sure we'll be getting it in timely manner.
Click to expand...
Click to collapse
Yeah..There shouldn't be any issues of walking into most retail stores within the first 2 weeks, and being able to purchase a Note right on the spot.
And based on the way Samsung did their SB commercial...I wouldn't be surprised if it's true that many Americans still have no clue what the Note is (and/or they flat-out don't care about it).
And this is considering that Samsung has advertised the Note a ton dating back to last September's IFA in Germany. But I think it's the case that it's far more recognized in the overseas markets.
Like in Asia...it supposedly has sold fairly well in Taiwan and Singapore...and they both are small nations overall.

Amazon.de orders delayed?

Ive just got an email from Amazon.de saying my order placed at the beginning of this week has been delayed due to bottlenecks in production and may take a further one to two weeks to deliver!
Has anyone else got the same?
..and I should say I ordered white.
it could be that amazon has placed 2 orders with the manufacturer.
when i preordered mine on the 9th of may, it still says delivery on the 30th. i spoke on the phone with amazon.co.uk and they told me that they have delivery of an amount of handsets for the 29th and then a bigger delivery on the 6th of june. So i presume is whoever managed to order one early on gets it a bit sooner, and if the stock for delivery on the 30th is gone, then that is why your's might come a bit later.
Amazon.co.uk website is still offering preorders for delivery on the 30th of both blue and white.
Sent from my LG-P920 using xda premium
I got a mail from Amazon today that the delivery COULD be delayed by 1 to 2 week.
On the status page it still says delivery on 30.5.
So I hope for the best.
Edit: I pre-ordered the blue one at amazon.de on 24.4
Sent from my GT-I9100 using XDA
harise100 said:
I got a mail from Amazon today that the delivery COULD be delayed by 1 to 2 week.
On the status page it still says delivery on 30.5.
So I hope for the best.
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i suppose that is from the german amazon.de? right?
actually here is a note from amazon.co.uk when you visit the page that sells the phone:
Note on Samsung Galaxy SIII Availability:
We have been made aware that there may be a slight delay in the arrival of some Samsung Galaxy SIII stock into the UK. We will keep you informed of any new information as soon as we receive it. All pre-orders will be fulfilled on a first-come first-served basis and we will not charge your credit card until we are ready to ship your order.
lets hope its delivered as expected!!!
I got an email May 10th saying mine will be delivered June, between 4 and 9, no more emails since
I pre-ordered the white one on May 12th on Amazon.de, and haven't gotten the email yet. Spoke with Amazon reps some of them said that this is a "technical error" (that I haven't received the email), others have said that it might be dispatched, but that they "don't want to make any false promises". My status page still says 30.5.
There already was a discussion on this topic in Galaxy S III Pricing, Availability and Pre Order Thread
There are quite a few in the amazon forum reporting that amazon told them upon request (like the chat) that there is a delay of one or two weeks and that the displayed delivery date of the order may not be correct.
I am one of those.
I have read at least one updating the shipping method to the fast one and this caused the delivery date to be updated to about two weeks later.
According to most personal of amazon.de this delay includes anyone who did a preorder.
We'll have to wait until next week to find out if this is true.
What a chaos!!!11Eleven
If I look at the amazon.de page at this moment, you can order the blue and white version for 621,- € with delivery at 31.5
harise100 said:
What a chaos!!!11Eleven
If I look at the amazon.de page at this moment, you can order the blue and white version for 621,- € with delivery at 31.5
Click to expand...
Click to collapse
Yes, but this one is not sold by Amazon directly, but by Notebook.de. Amazon still sells at 587 EUR with 1-3 weeks delay.
Does anyone know where I could buy the phone locally in Austria (Vienna)? Saturn doesn't have it on the website, neither does MediaMarkt.
Nope.
It looks like the delay is not restricted to amazon but most or all vendors.
I don't think you'll get lucky with a normal vendor.
Don't expect saturn or mediamarkt to have them any time soon, the austrian ones are always slow on picking up new stuff compared to the german ones.
Maybe there is more luck with a mobile operator, but I did not check on this since I am not interested in buying it with a contract and have it sim-locked (if you are willing, then the offer from orange.at might be a good one).
But hey, it's 'just' supposted to be one or two weeks.
Drink tea, relax and wait (yea I know, it's hard, i'm just trying on that myself)
Hironimo said:
Nope.
It looks like the delay is not restricted to amazon but most or all vendors.
I don't think you'll get lucky with a normal vendor.
Don't expect saturn or mediamarkt to have them any time soon, the austrian ones are always slow on picking up new stuff compared to the german ones.
Maybe there is more luck with a mobile operator, but I did not check on this since I am not interested in buying it with a contract and have it sim-locked (if you are willing, then the offer from orange.at might be a good one).
But hey, it's 'just' supposted to be one or two weeks.
Drink tea, relax and wait (yea I know, it's hard, i'm just trying on that myself)
Click to expand...
Click to collapse
Yeah I figured I'll tour Orange, T-Mobile, and Drei tomorrow and see if I could get one without contract, though I doubt it. Still waiting for news from Amazon about the definite delay...
I'm gonna wait until the madness does down and stock aplenty so i can get one within a week
Just got another email, delayed to 19 - 26 June
I also got an email from Amazon.de today. I pre-ordered a pebble blue S3 on the 15th of May. It now says that it will be delivered from June, 14th to June, 15th.
So that's another 2 weeks of waiting.
Same here. This is a bit frustrating. Samsung should've addressed this problem earlier, how could they let this slip? After all, this is one of the most anticipated phones of the year.

UK release date confirmed

So, I pre ordered a C6833 from Clove what seems like an eternity ago & they finally have a date of when the handsets will be shipping. According to their site update this morning: First stock confirmed arriving 12th September, for dispatch on the 13th. Its a shame they'll be shipping out on a Friday as you can almost guarantee that means they'll arrive on Monday rather than Saturday.
I'm sure Sony will confirm this launch date later today in Berlin.
Here's the Clove order page with the new info
Nuwidol said:
So, I pre ordered a C6833 from Clove what seems like an eternity ago & they finally have a date of when the handsets will be shipping. According to their site update this morning: First stock confirmed arriving 12th September, for dispatch on the 13th. Its a shame they'll be shipping out on a Friday as you can almost guarantee that means they'll arrive on Monday rather than Saturday.
I'm sure Sony will confirm this launch date later today in Berlin.
Here's the Clove order page with the new info
Click to expand...
Click to collapse
Fingers crossed for a Saturday delivery :thumbup:
Sent from my HTC One using xda app-developers app
awaisb2010 said:
Fingers crossed for a Saturday delivery :thumbup:
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
I phoned Clove earlier & asked about the chances of a Saturday delivery. The guy told me if I'd chosen Royal Mail as the delivery method it would be quite likely. If I'd chosen another courier it would almost definitely be a Monday delivery. I changed it over to royal mail on the phone
Nuwidol said:
So, I pre ordered a C6833 from Clove what seems like an eternity ago & they finally have a date of when the handsets will be shipping. According to their site update this morning: First stock confirmed arriving 12th September, for dispatch on the 13th. Its a shame they'll be shipping out on a Friday as you can almost guarantee that means they'll arrive on Monday rather than Saturday.
I'm sure Sony will confirm this launch date later today in Berlin.
Here's the Clove order page with the new info
Click to expand...
Click to collapse
Well even if yours arrives on Monday you'll be pleased anyway to have a SmartWatch 2 and a SBH20 FOR FREE!
I have to check here for some offers, because 612 GBP plus 26 GBP (s&h) will result in like 750 euros, which is A LOT.
BUT, official Italian Sony site says the base price for the Z Ultra s 729 euros, so I guess I'll have to think about it, given that here a SW2 would cost 199 euros...
I have a friend going to NY mid September, but even with the exchange at 1.35 it wold cost me more than that...
What to do... What to dooooooooo??
EDIT: now that I've seen samsung and Sony (ironically my S3 writes the two initial "s" as I wrote them ) conferences, I'm more than ever convinced on the ZU.
Other than that, buying the ZU from Clove seems a real deal, but I wanted to ask some of you if they have had previous experiences, as in if I incur in some problems, will they change my device, are they reliable? Do they answer promptly to email (as I'm in Italy, I won't be phoning but emailing instead)?
fastest83 said:
Other than that, buying the ZU from Clove seems a real deal, but I wanted to ask some of you if they have had previous experiences, as in if I incur in some problems, will they change my device, are they reliable? Do they answer promptly to email (as I'm in Italy, I won't be phoning but emailing instead)?
Click to expand...
Click to collapse
This is my first purchase from Clove although they have been on my radar for a couple of years now so I can't help you with return issues sorry. I did however email them a few times with nagging questions about when they would be expecting the ZU to arrive etc. TBH they took over a day to respond to my emails. They did respond every time & but it wasn't as quick as I'd of liked. Speaking to them by phone seems to be the best method as they have always been polite, helpful & quick to answer any questions.
It does seem like an excellent deal when comparing the freebies from Clove & the prices other retailers are selling just the handset for...
Nuwidol said:
So, I pre ordered a C6833 from Clove what seems like an eternity ago & they finally have a date of when the handsets will be shipping. According to their site update this morning: First stock confirmed arriving 12th September, for dispatch on the 13th. Its a shame they'll be shipping out on a Friday as you can almost guarantee that means they'll arrive on Monday rather than Saturday.
Click to expand...
Click to collapse
Or perhaps not at all, seeing as they'll be shipping out on FRIDAY THE 13TH!!!!
Nuwidol said:
This is my first purchase from Clove although they have been on my radar for a couple of years now so I can't help you with return issues sorry. I did however email them a few times with nagging questions about when they would be expecting the ZU to arrive etc. TBH they took over a day to respond to my emails. They did respond every time & but it wasn't as quick as I'd of liked. Speaking to them by phone seems to be the best method as they have always been polite, helpful & quick to answer any questions.
It does seem like an excellent deal when comparing the freebies from Clove & the prices other retailers are selling just the handset for...
Click to expand...
Click to collapse
I bought one white ZU (plus SmartWatch 2 and SBH20, luckily it's written on the receipt so no one could tell me "you weren't in time" ), and a DK30 dock for a total of about 674 GBP, a little more than 800 EUR. According to the Sony official site in Italy, I would have spent a little less than 1K EUR, so that's a real deal for me.
What I don't understand is, as this is a preorder (well, part of it, since the DK30 is in stock right now), why they billed me for the full order right away.
I was under the impression that there were a complex following of security questions, and that the billing would be when the product is actually in stock, but I may have misunderstood that.
Could you confirm that when you go to your account, under your order it says "BACKORDER"?
I thought it meant that they had a product and they don't anymore, but maybe they use it as in "we don't have it", full stop.
Waiting for your confirmation...
Sent from my GT-I9300 using Tapatalk 2
Yeah, mine says the same... I ordered a sbh52 before I'd ordered the handset as I knew I was going to get it any way & that says preorder but the handset says backorder.
When I spoke to the guy on the phone the other day he assured me I would receive the smartwatch etc & that mine would be from the first batch as I was one of the first orders (August 9th)
Nuwidol said:
Yeah, mine says the same... I ordered a sbh52 before I'd ordered the handset as I knew I was going to get it any way & that says preorder but the handset says backorder.
When I spoke to the guy on the phone the other day he assured me I would receive the smartwatch etc & that mine would be from the first batch as I was one of the first orders (August 9th)
Click to expand...
Click to collapse
Ok, thanks, you really relieved me.
I assume that either they have a lot of handsets on the way, or they didn't have many orders until now.
Anyway, I don't care as long as I have my handset for monday/thursday (I chose FedEx, they're usually quick...)...
Inviato dal mio Nexus 7 con Tapatalk 2
I ordered the ZU from Clove ages ago and took payment then so nothing to worry about.
Eagerly awaiting its arrival. What colour did you guys go for? I went for white (my first white Xperia), as it looks more premium than the black version. Which ones did you go for?
I went for black. My Note 2 was white (first white handset I've owned) & I always regretted it when I saw the grey version...
I'll put up with the finger print magnet black this time
Nuwidol said:
I went for black. My Note 2 was white (first white handset I've owned) & I always regretted it when I saw the grey version...
I'll put up with the finger print magnet black this time
Click to expand...
Click to collapse
I have to say I'm still in two minds - I love the white aluminium finish on the sides and the back will show fingerprint marks less.
However, I'm not keen on the front of the device with the white border, which takes away some of the immersion when viewing content.
I'm in half-a-mind to change, but can't decide. I've been umming and ahhing for days now!
Almost had the same thought - use one of the light backcovers if blacks back is freaking you out.
Giving you the generally harmonious design of the black version, and leaves you alone with cleaning session if you're bugged of it.
Very close to switching my order now, the more I think about it, I think black will be better overall. The XZU will go into a case anyway, so the fingerprint problem isn't too much of an issue.
I just opened an account and ordered the C6833 LTE from here.
http://www.very.co.uk/sony-xperia-z...tooth-headset/1294688661.prd?_requestid=42080
10% off with first order using the discount code 3N6ME at the checkout.
Delivery direct from manufacturer by the 23rd Sept.
Its the same deal as clove with the free SW2 SmartWatch & SBH20 Bluetooth Headset. Altogether it cost me £543.05 You can get it one 3 months interest free credit but I'll just pay it off when the bill arrives.
You guys are paying stupid money, Clove and Very are a pure rip off, You people are just wasting £100+ to get it 24 hours early....
N1NJATH3ORY said:
You guys are paying stupid money, Clove and Very are a pure rip off, You people are just wasting £100+ to get it 24 hours early....
Click to expand...
Click to collapse
Personally I'll be selling the free accessories, so all in ill be paying £400ish for the device.
But seriously dude even if people were paying double that, just let them spend their money as they see fit, its no concern of yours.
N1NJATH3ORY said:
You guys are paying stupid money, Clove and Very are a pure rip off, You people are just wasting £100+ to get it 24 hours early....
Click to expand...
Click to collapse
Not in my country I'm not. In my country it costs ~£640, I bought it from Clove at 675, but while in my country I would have had only the handset, with that money I paid the handset, a SmartWatch 2, a bluetooth headset SBH20, a DK30 dock, and I also paid for priority shipping.
I won't sell the accessories simply because I would have bought them anyway, so, for me, this is saving money, not "paying stupid money".
You wanna get it in February when it costs 450? Suit yourself, nobody is telling you what to do.
And by the way, I've seen people spending three times what was worth a PlayStation 1 when it first came out just to buy it on D1, and the same thing happens over and over again with hundreds of items, so go and wait for a price cut while we stand in line to get our first batch.
Nuwidol said:
So, I pre ordered a C6833 from Clove what seems like an eternity ago & they finally have a date of when the handsets will be shipping. According to their site update this morning: First stock confirmed arriving 12th September, for dispatch on the 13th. Its a shame they'll be shipping out on a Friday as you can almost guarantee that means they'll arrive on Monday rather than Saturday.
I'm sure Sony will confirm this launch date later today in Berlin.
I also ordered my XZU way back in early August(Seems like forever) and saw the confirmed date...I had messaged Clove just after that date was posted and they replied that they still did not have a confirmed date from Sony, so I don't know what to make of this and will hope that this is indeed true....
Click to expand...
Click to collapse
baileyjr said:
I just opened an account and ordered the C6833 LTE from here.
http://www.very.co.uk/sony-xperia-z...tooth-headset/1294688661.prd?_requestid=42080
10% off with first order using the discount code 3N6ME at the checkout.
Delivery direct from manufacturer by the 23rd Sept.
Its the same deal as clove with the free SW2 SmartWatch & SBH20 Bluetooth Headset. Altogether it cost me £543.05 You can get it one 3 months interest free credit but I'll just pay it off when the bill arrives.
Click to expand...
Click to collapse
OOOHHH credit yummy might be able to afford before the december debt free mark soo tempting!!
N1NJATH3ORY - can you get it cheaper or are you just going to wait for the prices to drop?

Pre order thread

Mine was ordered on 2-29 and a rep today has told me that it will take 3 business days.
Anyone else have anything different?
I got an email mine will be here tomorrow.
I ordered mine at 8am on Feb. 23. My status online says "Orders will begin shipping the week of 3/7."
Ordered 2/23.
"Your order for the Samsung Galaxy S7 edge has been received. Orders will begin shipping the week of 3/7. Keep an eye out for a shipping email with your tracking information. Thank you for your patience."
The status online has changed 3 times for me. From shipping monday, then this week in 2-5 days. Now it says shipping the week of the 7th.
Obviously sprint can't figure out what they are doing. But what's new.
I have it on my hand atm. Good phone so far. Battery dropped quick when i first got out bit removed bloat and now it's about better.
Ok So I pre ordered the Galaxy S7 on the 23rd at a retail store. I called up sprint today to get a status check on my order. the order number i gave him from my receipt did not work, so i told him to look at my account he saw that i had pre ordered the phone, he let me know that since all pre orders come with gearVR my phone will be shipped on the 11th of March along with the gearVR to a sprint store. he said i should get a tracking number right before its going to get shipped
The rep I talked to on the 29th said the phones were getting shipped to them from ***** on the 4th and they would ship the 7th. FWIW. She also said the Gear VR was in stock and would ship the 29th LOL.
Sent from my SM-G928P using Tapatalk
ordered mine 3 days ago got it today S7 edge gold
Ordered mine on the 29th got it last night. Silver edge, Gear VR is on back order and ships by the 7th it says.
For everyone that got there phones already did you receive a email with tracking information or did it just show up ?
Ordered Mine from Verizon getting it NEVER! Lol probably next week....I hope.
Just chatted with a rep online. He says that they are back-ordered, but they'll be getting more in over the weekend and have them out next week. I sort of feel like a whiner because i'm not getting my phone earlier than I expected it. This process is making me act like a child. HAHA. If my order doesn't come early next week I'm going to throw an all-out man tantrum.
Information: for some reason sprint thinks that it's expectable to send out the phones that were purchased on 2/29 and 3/1 immediately , however who ever placed it on the 23rd we have to wait ! How does that make any since in hell??? I don't get it why are we the ones that are "backordered" ? We ordered nearly a week before them it's not fair that they are getting them , I complained and I suggest you do as well and let them know people are receiving it I received 30$ bill credit and a 30$ assessory because they agreeded and couldn't explain why mine wasn't sent even the person from the shipping department was confused !
They only give me a 15 dollar credit I order on the 24 and my bro order on 2/29 and has his phone I was piss I call everyday and everyday every sprint rep said something different smh
tmacgarris6727 said:
They only give me a 15 dollar credit I order on the 24 and my bro order on 2/29 and has his phone I was piss I call everyday and everyday every sprint rep said something different smh
Click to expand...
Click to collapse
Keep complaining over live chat and over the phone i was pissed too i don't get it ! Why does someone who ordered after mine is the one who gets it ??? it makes no sense to me, and even the order specialist (shipping department) didnt even understand. My assumptions is that sprint originally gave us the 3/7 deadline but if you noticed on 2/29 and 3/1 the statuses changed and the people who placed orders on those two days originally received a shorter shipping period . So to avoid any problems they just shipped it due to whatever your original shipping said to avoid any problems and we are the ones that got backordered.
viperblood said:
Keep complaining over live chat and over the phone i was pissed too i don't get it ! Why does someone who ordered after mine is the one who gets it ??? it makes no sense to me, and even the order specialist (shipping department) didnt even understand. My assumptions is that sprint originally gave us the 3/7 deadline but if you noticed on 2/29 and 3/1 the statuses changed and the people who placed orders on those two days originally received a shorter shipping period . So to avoid any problems they just shipped it due to whatever your original shipping said to avoid any problems and we are the ones that got backordered.
Click to expand...
Click to collapse
Bingo.... I work 2nd shift and missed the cutoff (was it noon on March 1st? Original date Sprint said to get ur phone first?) Saw people were getting there phones early..ordered around 2pm... Got my black edge almost exactly 72 hours later...had no idea it was coming..never had a tracking number
nick.farinas said:
Bingo.... I work 2nd shift and missed the cutoff (was it noon on March 1st? Original date Sprint said to get ur phone first?) Saw people were getting there phones early..ordered around 2pm... Got my black edge almost exactly 72 hours later...had no idea it was coming..never had a tracking number
Click to expand...
Click to collapse
I still don't understand, but hey it's whatever enjoy your phone :crying: :foreveralone:
Got mine today s7 edge silver.
Ordered on the first..
I ordered on the 25th, same status changes on the order page as you guys, no shipping info yet. Regular s7. Seems like edge orders have shipped first, I think I will hop on chat later and complain a little and try to get some clarification.

Categories

Resources