Hey everyone,
I noticed a small dark spot on the left of the pictures I was taking with the phone, and ignored it. This was about 2 months ago.
But just today, I turned on the camera and saw a large smiley face dark patch on the camera. iv tried cleaning it with compressed air, rubbing alcohol, restarting the phone, reflashing the stock firmware. Nothing is helping.
Im really really annoyed, for a phone so expensive why is it plagued with so many problems? Nothing is stopping me from tossing this thing and getting an HTC or something because I am getting a bit fed up with the pink spot, usb port problems, grey spot etc etc. Anyway, enough complaining.
For now, any suggestions?
http://i.imgflash.com/plb.jpg
I'll give you $20 for the phone.
Didn't realise this was a sale thread...
It's not. When people throw tantys along the lines of 'I'm going to throw this phone against the wall & get a <insert brand/model of phone here>', most people on here roll their eyes and/or laugh. And tend to ignore the person posting same.
Now...To your issue.
It may well be a physical issue with the camera/lens. There may be something trapped inside the glass covering the lens (maybe at manufacture), or it could be a scratch/blemish of some sort on the glass itself.
If it's that much of an issue, I'd send it in for warranty service. Obviously if it's an issue around a scratch or blemish on the glass covering the lens that has developed after you bought the phone, you might well have problems getting it fixed under warranty.
The other thing you could try (you didn't give us any info about rom) would be to go back to stock if you're currently not running stock to rule out a firmware issue, though you did say you noticed it two months ago & let it slide.
To me, that sounds like it's either a hardware problem with the camera/sensor or that lens/glass issue I mentioned.
I too got a spot on the top right hand corner if I use the camera, not otherwise. It's very annoying and now my s2 is NOT in warranty period. What should I do? The upper glass on camera is clean without any scratches.
Related
I have the XV6800 and noticed that this phone over times developes some screen spots. I have one so far, and on my previous one that I returned (for other reasons) developed one also.
I read a thread on another website that Moguls / Titans develop it too.
Has any one else Developed this? If so is it fixable or is it something that might cause like sometype of recall and issue a fix where we might get phone replacements later on?
i have a light spot about the size a pea in the screens lower left-hand quadrant. It's noticeable it during the verizon boot-up screen with the white background, in word, etc. anything with a white background. Not noticeable if the screen is colored.
I've wondered if this was normal.
mine's got 3 of them now
same here, my burnin spot is also in the lower left-hand corner the size of a pea.
same here, lower left corner is lighter than the rest of the screen...looks like somebody missed something on QA
themoz said:
i have a light spot about the size a pea in the screens lower left-hand quadrant. It's noticeable it during the verizon boot-up screen with the white background, in word, etc. anything with a white background. Not noticeable if the screen is colored.
I've wondered if this was normal.
Click to expand...
Click to collapse
Yes, mine is in the exact same place. I read on another website that it might be an HTC issue because other TITAN's have gotten these spots also.
At first I thought that a picture image was burnt into my screen or that I might have pressed the screen to heavily and damaged it.
This has happened twice. I wonder if there is a fix because this is very annoying especialy when trying to read or watching a video.
Same Here
I have a pc6800 through Alltel and just noticed the same problem three days ago...has anyone spoken with their SP and found out if they are replacing them?
Killroy8868 said:
I have a pc6800 through Alltel and just noticed the same problem three days ago...has anyone spoken with their SP and found out if they are replacing them? I am afraid to take mine in since my all High and mighty Moister sticker now says void even though my phone hasn't been with in 100 feet of water. I find those stickers to be such BS...but that could just be me...I wish I could find some where to buy spare ones..
Click to expand...
Click to collapse
I am not entirely certain but I think the void sticker that is displayed by the battery is for the screw. I mean if you try to unscrew your phone to fiddle with the insides then that voids your warranty. I could be wrong.
The only concern would be that if we where to return the phone to get a replacement one, that we would have to flash our RADIOS and ROMS to stock if any one has flashed them to anything that is not stock.
The stickers on both of my alltel 6800's said void out of the box. Their explaination for this is the when the sticker get wet the words bleed and turn the entire sticker purple. Not sure how accurate the rep was but that is the story for what it is worth.
shayes5 said:
The stickers on both of my alltel 6800's said void out of the box. Their explaination for this is the when the sticker get wet the words bleed and turn the entire sticker purple. Not sure how accurate the rep was but that is the story for what it is worth.
Click to expand...
Click to collapse
Yep..you are right . The void stickers are good until they turn a solid purple or red...weeehhh...I'm goin to go and replace my phone this week will let you know how it goes..and what they say
Yeah, mine's got a spot the size of a small pea in the bottom left-hand corner. Doesn't bother me too much yet though, I've got the insurance so I'll go get it replaced one of these days. For others that have tried to get them replaced, any troubles?
After doing some research on forums I noticed that many people have this problem.
Some say that it might be an issue with the phone heating up, faulty LCD manufacturing, the excess use of the vibration feature and so on......
But It seems that no matter what you ( such as gettting a replacement) your current or new phone might still get these spots.
It seems that not many carriers know about this issue, not even HTC.
So the problem might consist unless it is made known to them so they can create a fix for the new shipment of phones. Or else this will reoccur on the phones they have shipped out already.
It sucks because most of us paid a large amount of money for these devices to have it be faulty( not something that can be fixed via software at this moment). Just my opinion.
Ditto, same spot here. was wondering about the spot for a while. I have dropped mine a million times and thought it was because of that.
would be nice to be able to change it in because of the spot because mine is beat down to the ground like 4 flat tires.
will they give me crap because of how beat up it is?
I know every time I go to Alltel and get a phone replaced via the insurance the first question they ask the Rep at the store is if the phone looks like it has been dropped or if it has water damage....I'm sure that is so they can blame it on the user. As far as the phone being under manufacturer warranty they usually just swap it out for me no questions asked. I just always hate when they open the box infront of me and give nothing but the phone....would be nice to have an extra case and charger...LOL..
anyone know if sprint good about swapping phones and if i should do insurance or manufacturer warranty and if i do insurace can i switch to touch or you can only change phone in first thirty days
i got 2 spots in lower left corner
Me too (x3)
I've been through three Sprint-branded titans because of this. I'm 100% sure it's a design flaw. If we all complain at once, HTC might actually listen and make a titan that doesn't do this!
I also have two pea-sized spots in the lower left quadrant of the screen. Doesn't really bother me though, as I only notice it when the phone is booting up.
I've got 3 spots lower-lefthand corner as well on my Mogul.
I made a poll to actually see the statistics of the effects of these Spots on the TITAN / 6800
Feel free to Vote
Had this phone about 3 weeks now and all of a sudden whenever I make a phone call the screen just goes black until I take the battery out or the other person hangs up. Is there a way to tweak the proximity sensor settings like on the omnia 7 etc?
I'm having the exact same issue. I've only had my Titan for about four days now.
I just firmly pressed on the front and back of the device as if to correctly place put the back case on. This works for a while and 'randomly' quits. I have yet to figure this one out.
I've not had this problem but you could try the other rom from here. I had the .02 but changed it to .06
http://forum.xda-developers.com/showthread.php?t=1276416
Not had any problems with my titan since I flashed it.
sutt359 said:
I've not had this problem but you could try the other rom from here. I had the .02 but changed it to .06
http://forum.xda-developers.com/showthread.php?t=1276416
Not had any problems with my titan since I flashed it.
Click to expand...
Click to collapse
Thanks! I'm gonna' try flashing this. HOPEFULLY, it will work.
I'll post back with my result.
Nothing! Tried the ROM update but no luck. Still having the same problem.
Dam thats a shame, could be a hardware issue
same issue on mine. Had it 2 weeks and it just started going black when calls come in or go out. I have a replacement on the way, I hope its an isolated issue...
Same here. Had mine for 2 months and now I have this issue.
Any ideas on how to solve this yet?
same here...
any hints if its a hardware issue or a software issue
mine also worked a wile and then stopped working...
You may already have tried or been aware of this so forgive my two penneth worth, When I had my HD2 It was the screen protector that tripped out the light sensor and kept the screen dark etc, May be worth a try if you have one fitted as it did the trick.
HTC Titan Prox Sensor
I do hardware repairs on phones, and currently having this issue with an HTC Titan. It seems very likely to be a hardware issue. The back cover feels loose and sloppy in my opinion, yet seems to play a role in properly grounding some of the auxiliary sensors. I'm considering trying to order the part, but it seems to be impossible to find except from a used phone. The proximity sensor is on a small chipboard that snaps directly into a connector on the motherboard. The solution of pressing the screen and back housing together makes sense if that proximity sensor isn't making a good connection to the board (or if it isn't grounding properly).
In my experience, I'd say this phone is a pain in the butt to diagnose and repair.
Exact same problem! Was thinking about doing a hard reset, but it seems like that won't fix it. I bought my Titan used, and maybe that's why it was on eBay. Phone works perfectly otherwise, absolutely love it. They sell new covers on Amazon, maybe that will fix it, by applying more pressure on the proximity sensor. Wish there was a simple fix.
I have this issue as well. I have found out that when you press the upper right corner of the screen the display comes back on but as soon as you let go it goes black again.
Also if you slightly open the back cover from the bottom the display comes back on as well but you lose signal because the antenna is disconnected. When you close the back cover the display goes black again.
It happens with outgoing and incoming calls.
This is really annoying and if I would very much like to know if it's a hardware or software issue.
---------- Post added at 05:38 PM ---------- Previous post was at 05:20 PM ----------
Update:
I think I've found a solution.
I believe the the proximity sensor is in the narrow gap above the screen.
I opened the back cover and I slightly scratched the two contacts on the top of the back cover with my fingernail.
My Titan somehow is now working again and when I move my finger close to the narrow gap the display goes black.
I therefore think it's just a matter of a dodgy contact between the proximity sensor and the back cover.
I think I'll order a new back cover fom eBay to see if this improves things. My back cover is damaged anyway.
Possible Solution
i hope this is the solution cuz im tired of messing with this phone (we lost money trying to repair this phone, ie. negative profit, cuz the lcd and digitizer are fused together and it took forever for the parts to be available online). BIG Thanks to everyone who contributed to this forum thread.
The problem is almost certainly hardware and related to the back cover. good news means that it should cost nothing to fix. *warning* as always, you could break your phone if you arent careful. I havent tested this solution but i will tomorrow. On the motherboard are "metal brushes". That means springy metal contacts that are meant to make contacts between parts that arent closely touching. look at the back cover and find those contact plates, then look on the board for the corresponding brushes. gently pull those brushes up away from the motherboard to make them extend further, and see if you can get the back cover to fit more snugly on the phone. be careful with those brushes, metal can only be bent so far before breaking and then youll have to do board-level soldering (pain in the butt, not easy). if you can ensure proper contact between the back cover and the motherboard, then you shouldnt have any more issues with the proximity sensor.
this is my educated guess, let me know if you have any luck.
PS! been using iphone 4 for like a month, and the more i use it the more i hate it. i typed this up with iphone 4. so much hardware power with so little control. id recommend iphone to anyone who doesnt like technology. iOS is a POS
Called HTC and I'm still under warranty. I'm going to be sending in the phone for repairs tomorrow for this problem, we'll see what happens. They said it'd take 14 days to get my phone back.
Flavio said:
II think I'll order a new back cover fom eBay to see if this improves things. My back cover is damaged anyway.
Click to expand...
Click to collapse
Hi Flavio, have you bought a new cover? Has it fixed your problem?
Have the same problem with the sensor, i´ve tried other roms to, but still the same problem. i dont think, that this problem is a hardware issue of the proximity sensor, becaue sometimes it works sometimes note... very curious...
I just got a new Titan with the same problem. I took the phone to HTC repair center and the repair status on their website shows is that its been fixed, meaning I should get it back early next week. I will report here about the description what they did to it.
And this is clearly a HW issue. Taking off the back cover seems to affect little, but not 100% remove the problem.
Had this issue. When I sent it off to HTC they replaced the screen together with the dusty FFC issue
I had a similar problem that was fixed by turning of "Automatically adjust" in the brightness setting.
Hello.
I've been having some problems with my Galaxy S II recently.
When taking a few pictures, I noticed that there are several black spots that won't disappear. I've attached a picture to help you visualize.
Honestly, I didn't expect the phone's camera to be this horriffic. I've got both a big red spot that's clearly visible on every single photo that I take and several dots that just cannot be unseen.
Having done some research, I found out that there is as of now no way to fix the red-spot problem, as it is caused by some phones' hardware.
I have also used the search function and Google to find information about the black spots I'm also having problems with. Turns out the only way to get rid of them seems to be taking the phone to a professional, in my case T-Mobile.
Having rooted the phone to gain full access, I'd have to get a JIG stick (not a problem, a friend of mine has one) and reset the flash counter. Then I'd have to send my phone to them and wait several weeks for them to fix/replace it.
Unfortunately, I haven't been able to find another possibility. Is there a way for me to get the what I suppose is dust out of the area beneath the lense? Should I try using compressed air to blow it out?
And if I sent it to my provider and they replaced it, is there a chance of me getting a I9100G instead?
Tl;dr Is there a way to get the dust which causes the artifacts shown in the picture out of underneath the camera's lense that doesn't involve sending the phone to a professional and hope that they'll be able to fix it?
Thanks in advance!
haiyyu said:
Hello.
I've been having some problems with my Galaxy S II recently.
When taking a few pictures, I noticed that there are several black spots that won't disappear. I've attached a picture to help you visualize.
Honestly, I didn't expect the phone's camera to be this horriffic. I've got both a big red spot that's clearly visible on every single photo that I take and several dots that just cannot be unseen.
Having done some research, I found out that there is as of now no way to fix the red-spot problem, as it is caused by some phones' hardware.
I have also used the search function and Google to find information about the black spots I'm also having problems with. Turns out the only way to get rid of them seems to be taking the phone to a professional, in my case T-Mobile.
Having rooted the phone to gain full access, I'd have to get a JIG stick (not a problem, a friend of mine has one) and reset the flash counter. Then I'd have to send my phone to them and wait several weeks for them to fix/replace it.
Unfortunately, I haven't been able to find another possibility. Is there a way for me to get the what I suppose is dust out of the area beneath the lense? Should I try using compressed air to blow it out?
And if I sent it to my provider and they replaced it, is there a chance of me getting a I9100G instead?
Tl;dr Is there a way to get the dust which causes the artifacts shown in the picture out of underneath the camera's lense that doesn't involve sending the phone to a professional and hope that they'll be able to fix it?
Thanks in advance!
Click to expand...
Click to collapse
I'd recommend no self-medication,you should un-root it and send it to T-Mobile. It's better that the professionals work on it rather than us. But if you still think you can do it then jsut open your phone with a screw driver? and clean it?
I have the same issue, one day on a boat tour in NY the camera suddenly got spotted with black dots. No warranty so I bought a eyeware repair kit and took it apart and cleaned thoroughly. No improvement. Dropped it in a toilet by accident 3 months later, took everything apart, cleaned more, left it in a bag of rice = still black spots. But its working nonetheless. I'm putting a case on my next phone.
I also noticed a big black spot on mine.
Cleaning lens, nope. Tapping on the back where the camera is, nope.
So I took the back off which was easy. Make sure you remove your sd and sim!!!!!
Take out the screws and use your nail to open. Start prying the back off. It will look and feel like a no go in the beginning but all of a sudden your nails will slide in between and you can work your way around to get it off. I recommend you start at about 2cm or like an inch above the bottom of the device and then go to the bottom corner. The volume and on/off buttons might fall out but no worries, easy to stick m back in.
I took a look at the inside of the cover but nothing that could cause a black spot.
Now when the back is off you can still attach the batt, just make sure you don't make sudden moves as it is not locked in. Also you do not need the sd and sim in to test.
Start it up by gently pressing the power switch with your nail. It boots up like that.
Now start the camera and you will see the spot(s). I would give it a bit of a blow, don't spit . If it is not moving or going away, like in my case, start tapping with your nail on the lens (no harm done). If you tap with the backcover still on you don't actually tap directly on the lens so there is almost no effect. In my case I could see the spot move. I tapped untill the spot was gone.
There was no 'void' sticker on mine and it took me like 10 minutes so if you feel adventurous I would give that a go.
Hello all, and XDA developers,
I'm a short time lurker, and flasher, but that's besides the point. I've started my own business repairing phones and I've gotten very good at it, I have extremely fair prices, and this is putting me through college.
I've ran into an issue and I can't figure it out. I try to stay up to date on phones since my job requires that I work on phones, and although I couldn't find all the information about the hardware under the screen of the SGS4 i decided to replace a broken glass screen any way..... well now I have a dissatisfied customer on my hands and i'm doing everything in my power to rectify the situation.
What I did:
I used a heat gun to lightly heat the screen of my customers broken phone, like I have done many times before with other models of phones. I scraped off the old glass, cleaned the glue out thoroughly with alcohol and a small piece of microfiber (like for cleaning screens and glasses). I laid down 3m tape (possibly in the wrong place). Put the new glass on, and PRESTO done.......
The result:
A beautiful new screen, but the wake up motion doesn't work any more (where you swipe your hand across the screen w/o actually touching it), and the screen automatically blacks out once a call is placed. This may be because of where i placed the tape, but a new issue has reared it's ugly head...... It's typing now... by itself.... during calls and at other times. She wanted a different color for the screen and i told her that I will replace the screen and fix the issues all in one motion, but I'm not sure what is making it type on its own. Does anyone have any clue as to what could be causing this issue? I have until the afternoon of 9/25 Central time (UTC-06:00)
Thank you to everyone for existing, this forum, even if it doesn't resolve this issue, is simply a work of art by mad geniuses from all over the planet. I love everyone of you.
Just a quick question. Anyone else have an issue with their screen cracking? My P9000 has developed a crack over the led. I didn't drop, knock or bump the phone. I've emailed support for advice. I'll keep this forum posted.
Update got a very prompt response. Two sentences
"Good day!
we are sorry to hear that, but screen will not crack by itself. it may have some physical damage on it."
No details of how to get a repair, that's it! Not the best customer service. I've replied enquiring about service centres, costs etc. and will update the post when I get more info. There are a few posts asking for similar details re. Screen replacement so the info will be useful for the community.
actually it's strange to think that a screen can brake by itself , can you post some pictures?
elephone customer care have already proved it's lower quality service . i don't know where you live but best solution imho is to give the phone to a local cinese phone repair shoop , here in my city there are a couple that repair - fix phones for low money and they also provide spareparts that arrive very quick and at low price thanks to it's black market channel, try to search one
I agree it's very unusual that the screen would break in this way, but I'm really very careful with all my devices and this has never happened before.
If Elephone say that this cannot happen then I'm not going to quibble, I'm more interested in repairing the phone. Sending it back to the seller for repair will be an interesting, long and probably prohibitively expensive process, but I'll make enquiries.
In other news Elephone are still working on a new ROM for the device, I took the opportunity to ask supplementary questions in my email :laugh: so the chatter on the forums about the 19/04 build being the last one can abate for a while.
The crack in question. Doesn't impair functionality and there's are no signs of impact
The only replacement display I found on the Web is this one https://m.aliexpress.com/item/32673463140.html Unfortunately I have no clue if this is an original display and if could place it on my phone by myself
Your phones has physical damage along the bottom side of the metal frame can clearly see where its been scraped. You sure it didn't drop or get dragged along something while face down? Hopefully there's an OEM replacement as its just the glass that seems to be damaged not the LCD
Thanks I wouldn't know how to even begin the repair but it's useful info.
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Banathe said:
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Click to expand...
Click to collapse
Thank you. I'd almost convinced myself that I must have knocked the phone.
Events have taken a new turn. The left hand side of the screen now creaks and pops when you press on it. If I press sufficiently hard enough it stops creaking and popping, almost as if it is correctly seated again only to literally and audibly pop out again 5 minutes later.
I will post a video later, and will be contacting elephone with evidence that there is a design flaw with the device. I'll keep this forum updated on my progress.
thats weird thats where my spontaneous crack started images attached, the bottom one is under the glass but i think was the cause of the left side one.
Adding images as attachments as well given the URLS don't seam to be showing correctly.
Mine also has a minor crack on the screen, it's in a case and has not been dropped. There is no damage to the frame at all, I'm guessing it's from being in my pocket. The phone obviously isn't as strong as mainstream manufacturers. My crack is very faint in the top right corner and you really have to look at it in a certain light to see it.
If it gets worse, I'll buy a new phone (One Plus 3) and not look at this device again
Sent from my P9000 using Tapatalk
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
YorkshiresSnipper said:
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
Click to expand...
Click to collapse
I note the replacement screens have come down in price I may have to have a go at a repair.
Sent from my Z2 Plus using Tapatalk