SD Card music & photos disappear. - Sprint HTC EVO 4G LTE

Could be my card but only after I performed my 1st reset, this Houdini act started.
The content is still on the card but the Music & Gallery application will randomly decide you don't have any. Of course I panicked at 1st, even with a backup on the PC but looking in Astro file manager, it was all still there.
A little annoying.
Edit:
WTF, only Astro sees the content. Google Music didn't either.
Sent from my EVO using xda premium

I have a somewhat similar problem in that the phone reads the card but not the music.
Mine was after a restart as well (though it wasn't by choice, I was out Saturday night and pulled my phone out to see that it had reset and recovered from an error and wanted to send a report to HTC).
I assume you haven't made any headway on yours without a post, I tried removing and reseating the SD card but it didn't help. It reads the space correctly and everything, but nothing will read the MP3s on there.
Kind of annoying, really liked rocking out with the Beats on this phone.

U guys using the HTC app and what not? My phone has yet to have pics or music disappear.... Have you taken everything off your sd card did a scan for bad sectors on it and then did a full format on windows then on the phone...
Sent from my EVO using xda premium

It does come back eventually but it could be either bad sectors, the way the OS scans the new SD location or the card speed is slow. Like right now, everything is working fine. I might clean the card & keep the mp3s & pics on the root of the card.
I was going to get an 64GB sxdc card before the month is out.
Sent from my EVO using xda premium

Noiro said:
It does come back eventually but it could be either bad sectors, the way the OS scans the new SD location or the card speed is slow. Like right now, everything is working fine. I might clean the card & keep the mp3s & pics on the root of the card.
I was going to get an 64GB sxdc card before the month is out.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yeah I know on the 3d and what not the card had issues often with things disappearing unroll I formated it and scanned it... Then eventually I had to swap it out lol I used it as a USB stick basically always transferring files...
Sent from my EVO using xda premium

Try this app out: https://play.google.com/store/apps/details?id=com.addz.mediascanner&hl=en
It'll force the OS to rescan the memory for media files.

If all else fails, try this. I had to do this when running into a similar issue.

Are you guys using quality sd cards or knock-off! I ran into similar problems with cheap eBay knock-offs.
I buy genuine SanDisk now and never have sd trouble anymore!

aliwho said:
Try this app out: https://play.google.com/store/apps/details?id=com.addz.mediascanner&hl=en
It'll force the OS to rescan the memory for media files.
Click to expand...
Click to collapse
It'll give that a shot
fachadick said:
If all else fails, try this. I had to do this when running into a similar issue.
Click to expand...
Click to collapse
I'll try this if the other fails.
gutrrob said:
Are you guys using quality sd cards or knock-off! I ran into similar problems with cheap eBay knock-offs.
I buy genuine SanDisk now and never have sd trouble anymore!
Click to expand...
Click to collapse
The card in my case is a 32GB SanDisk (no class listed) from Verizon.

Tried both & still getting a headache over it. Pissed that Astro has no problem seeing it but Gallery & Music play peek-a-boo with my content.
I seem to be the only one having this issue so I guess it's the speed of the card maybe? I hope anyway.
For now I moved my Photos & Music to the phone's 9GB.

I am having a similar issue. I've had my EVO LTE for 7 days and bought a new 32GB microsd card for it as well. After almost every restart or power off my sd card will unmount and I have to go into settings to remount it.
This also sometimes happens after the phone has been sitting for several hours, such as when I woke this morning (this is rare).
In my case it is either mounted and all date intact or NOT mounted and therefore inaccessible. The same card works fine in my EVO 3D so i'm thinking this is a bug in the ROM or perhaps the port for the card.
I'm LOVING this phone... getting great battery life, can't keep it out of my hands but there are a few annoying minor bugs so far but I do not regret purchase at all.
I have hardware version 003 and also suffer from the WiFi sleep bug even though I have it set to never sleep and have dedicated it to a single frequency (it sleeps whether on 2.4 or 5GHZ dedicated).
Beginning to wonder if this ROM has some issues managing services after prolonged idle times.

Via Settings>Storage
I formatted my card through HTC's Storage options in settings (done by 1. UnMount & 2. Earse Storage Card) & moved my music & photos from Phone Storage to Storage card.
I noticed Android will auto create folders so hopefully this act means things will work as intended.
So far so good.
I used this option exclusively to move the files rather than moving them by other means.
So far so good. Expecting the worst every 15 minutes, lying with the claim that I have nothing.

I had an issue with Google music not seeing mp3s on my sd card. Going to settings and erasing the cache/data fixed it.

fachadick said:
If all else fails, try this. I had to do this when running into a similar issue.
Click to expand...
Click to collapse
This worked great!. thanks for the help

Still doesn't work for me :'( I guess no music for me

Happened to me with my music and some photos after a reset or fresh flash..I noticed that for.some reason the files moved to internal storage ..I just copied and pasted the whole file where the music and photos were located to where the they were on my sd card..and it worked..I'm not used to having internal storage..taking a little while to get used to

Sd Card
I had this happen yesterday. Music and gallery disappeared. I am using the 8 gig card from my ogevo4g. I believe the problem is the card slot. If you push the card all the way down into the slot the intermittent disappearing of gallery and music happens. I pulled the card and put it back in but not pushing it all the way to the bottom of the slot and no more issues.
I love the phone but I'm not sure the htc build quality is there on this one like it was with the original evo?

Related

[Q] Weird SD card behavior

I have an 8GB SD card in my Photon that used to show up just fine, but now the contents are no longer accessible. Under file manager, it says no SD card is present. But I also use App2SD and all the apps (games mostly) that I had moved over to it are still working. I can launch those games just fine and even in the App2SD app, it shows my SD card (total space and used space) along with all the apps on it.
When I take this same SD card out and plug it into my Win7 PC, all the old contents are still there (pictures, music, videos). I can view/listen to them just fine, so the SD card is good.
So I'm not sure wtf is going on. The only thing that I did that may have caused this was installing QuickPic. When I first launched it, it tried to do an index of all my content on the SD card. But now when I launch it, it says no SD card is present. I've rebooted several times, powered off/on, reseated the SD card, but the end result is the same.
Anyone have a clue on what I should do (short of formatting starting over)?
In file manager are you browsing to /mnt/sdcard-ext ?
I was able to browse there under QQPlayer, but it was empty. For File manager, I simply select SD Card (choices are Internal Phone Storage, SD card, Shard folders) and it says "Please insert memory card". But for further testing, I installed Zedge and moved it over to the SD card with App2SD. It still allowed me to do that and the app still worked.
Lemme guess....el cheapo no-name branded micro sd card ?
Wintec or some other crap ?
Time to go buy another....this one is toast with no butter
n2ishun said:
Lemme guess....el cheapo no-name branded micro sd card ?
Wintec or some other crap ?
Time to go buy another....this one is toast with no butter
Click to expand...
Click to collapse
Keep guessing, it's a Sandisk. And like I said in the OP, it works fine in the PC and in the Photon, as far as App2SD is concerned, just not with the rest of the phone.
gumbico said:
Keep guessing, it's a Sandisk. And like I said in the OP, it works fine in the PC and in the Photon, as far as App2SD is concerned, just not with the rest of the phone.
Click to expand...
Click to collapse
And this negates the fact it is a bad card exactly how ?
n2ishun said:
And this negates the fact it is a bad card exactly how ?
Click to expand...
Click to collapse
And you think it's a bad card exactly how? Are you reading my posts or just randomly responding with crap? If the best of your troubleshooting skills is to replace the suspect part, then point taken. However, I disagree.
So for other folks on the forum that have some basic troubleshooting skills, here's something else I've done to test. I've placed the SD card back into my old HTC Eris and the card works fine in there as well. So my guess is that the issue is somewhere in my Photon. Just not sure if it's the hardware or software.
Then live with a bad card
I have had issues with my sdcard, but not to the extent you seem to have. I swapped the Radioshack Photon for a Best Buy Photon last night to get a hunski back and backed all my apps up with astro. The only thing my new Photon recognizes are the pictures I had from the old Photon. My wallpapers, ringtones, apps, etc... are not seen by new one and Astro does not find any backed up apps. AND its a new 8gb ScanDisk. Weird.
Finally did a factory reset on my phone but still kept getting the same behavior. Called up Sprint, got a support ticket number and walked into a Sprint store for them to test it further. 2 other known good SD cards were failing to mount on my phone. Tried them on another new Photon and they worked, including mine. Luckily, I was within the 30 days period and was able to simply get my phone swapped out. POS Motorola...

SD card causing issues... I think...

Since day one I have had an SD card in my phone and it has been having issues with WIFI causing the cell radio to lock up. I also noticed the "lag" on the phone when swiping through the home screens and especially when open and closing emails.... So I removed the SD card because I had copied over some very large videos from it that I took and forgot to put the card back in. So far today my phone opens and closes email super fast and the browser is crusing along faster, and even simply swiping through my home screens is WAY faster and snappier.
So is there a direct issue with the SD card? it is a no name HC Class 6 8Gb card that was formatted in my photon twice now. I snagged it off of ebay about a year ago.
Also in the battery use panel all kinds of stuff is showing up that has never shown up in there before. com.motorola.com, motorola services, motorola.contacts, com.android.phone and a few others but I have never seen any of these in the battery usage until today. Is this all due to the SD card??? major confusion here on how it could effect the phone so much.
try factory reset.
I can tell you for a fact, not all SD cards are alike! Stick with SanDisk! I have a 32Gb Class 2, I got a 32Gb No Name Class 6. My SanDisk blew it out the water as far as performance. I (we at the job) kept that no name disk for a mear 3 hours or so before packing it back up and sending it back.
Definitely stick with SanDisk/Kingston. I've heard of problems you are having before back when I had the CDMA HTC Hero.
rohit3192 said:
try factory reset.
Click to expand...
Click to collapse
Done this already about 5 times since owning the phone, via both the Android settings and Android recovery. Did that due to a huge issue I am having with the phone already, but am wondering if the SD card may be the cause.
dsims7_2000 said:
I can tell you for a fact, not all SD cards are alike! Stick with SanDisk! I have a 32Gb Class 2, I got a 32Gb No Name Class 6. My SanDisk blew it out the water as far as performance. I (we at the job) kept that no name disk for a mear 3 hours or so before packing it back up and sending it back.
Click to expand...
Click to collapse
As for speed I can see that, but how would an SD card actually slow a phone down when nothing is even using the card. My phone is like a totally different phone today. When I get home I'll throw it back in there and see what happens. My back button has always been really laggy, but now it is instant.
Very odd.
Get your hands on aLogCat, as I'm curious to see if there's anything there that would indicate root cause.
I also wonder/speculate whether you have something else running in the background that is constantly scanning your SD card, such as a media player looking for files to index.
Beknatok said:
Get your hands on aLogCat, as I'm curious to see if there's anything there that would indicate root cause.
I also wonder/speculate whether you have something else running in the background that is constantly scanning your SD card, such as a media player looking for files to index.
Click to expand...
Click to collapse
I need to do the logcat anyway for the other major issue I am having with the cell radio. I have a video of it screwing up but need to edit out some personal stuff first.
But as for apps the only thing loaded is the google music player from the market. I'm not a big music buff and have no need for all the fancy players out there.

[Q] External sd card corrupted....twice.

Let me start out by saying that I have searched for any threads that have covered this, and have come up empty.
This has happened twice to me in the last two months. Running task650's V.9, which is an awesome ROM. I've got a Lexar Class 10 32gb card. Twice in two months have I booted up and the media scanner would show a broken sd card notice. I tried booting the phone without the card, and then re-installed the card. Same notice of bad sd card on boot.
At this point I took the card and stuck it in a laptop, which generated a "can not open due to corrupt or unreadable file" and "reformat drive" or something like that. I was forced to format, losing photos, vids, and TiBu folder. I synced to Dropbox and got the backup folder re-installed.
Any ideas about what could have corrupted the card? I suppose the card could be damaged. I paid good bucks, as it is not a low end card. Replace the card? Any guidance would be appreciated.
I have a Lexar Class 10 32GB card. Same issue, after first time reformatted and same thing happened a week or two later.
I did an RMA with Lexar, think there is a 1 year warranty. Got a new card, been working fine the past several months.
Ok. Thanks for the input. I've got a Kingston Class 10 on the way.
I was hoping it wasn't in the phone hardware.
Thanks, I just reminded myself to do a backup of that card itself to my PC.
Sorry to hear about your problem though.
L
LiLChris06 said:
Thanks, I just reminded myself to do a backup of that card itself to my PC.
Sorry to hear about your problem though.
Click to expand...
Click to collapse
Looks like I will be starting practice myself
Sent from my SAMSUNG-SGH-I777 using xda premium
This just happened to me two days ago. Lost some pics that was about it. Pissed me off because they were of my son and you'll never get those moment back but too late now. Always backup!!
Sent from my SGH-I777 using XDA App
Skyler2Dope said:
This just happened to me two days ago. Lost some pics that was about it. Pissed me off because they were of my son and you'll never get those moment back but too late now. Always backup!!
Sent from my SGH-I777 using XDA App
Click to expand...
Click to collapse
Yeah, I lost some New Years day photos and vids with my wife. I'll NEVER find her in that good of a mood again!
It makes me wonder about my decision to place my TiBu folder on the external card, along with Nandroid backups. True, it syncs to Drop Box for TiBu but do I need the extra headache of wondering if my card is going to get smoked again? I suppose I should be backing it all up to pc..
I'm not sure but it seems to be a problem with the phone and class 10 cards.
My first one was a 16gb class 10 micro sd that one day just decided to stop working (lasted a month or so). Couldn't access it via the phone or PC.
So I went out and got a 32gb class 10 and after a month or so again it stopped working
Knowing this I refused to buy a class 10 card again. I went to Walmart and got the cheapest 32gb micro sd (Sandisk class 4) and so far so good. no problems at all
Lost everything I had too on the first 2 cards so learned the hard way to do backups to my PC.
Not the class, it's probably the brand. Some brands have terrible quality control, especially if you go for a cheaper one. I have one from Amazon Basic and it works just fine. My brother uses one from SanDisk with zero problem.
Class 10 is also newer. The technology to manufacture these is not that old. I suspect some manufacturers still need to refine their process.
Sent from my Galaxy SII
me too
Posted this on similar thread here, but want to make sure people know it's a problem:
Got a similar problem here.
Transcend Class 10 32GB Card
Works in PC, HTC Desire - no probs.
Put in Galaxy S2, it starts Media Scanning, a few seconds later reports SD Card Damaged, requires formatting.
It's right - take it back out (again, umpteenth time!), put it in PC or HTC - card is "damaged". (Nothing permanent, can reformat.)
Samsung support claim to not know anything - mind you they "play dumb" about the camera "pink spot" issue, until you challenge them to get real...
Oh, dear!
Brian
---------- Post added at 12:31 PM ---------- Previous post was at 11:51 AM ----------
I thought my Galaxy was shagging the Card - but it could be a Fake
Testing now with H2testw (also visual clues available) see
YouTube video watch?v=ePdITNObDYE
Hope this helps
Brian
Buy a 500gb external hard drive for like 50 bucks they're cheap now. Backup everything to it once a week. Never lose data. Profit.
Sent from my SGH-I777 using Tapatalk 2
Sounds like a brand issue, but have you ever tried checking the drive for errors?
Given that even your PC gives you a "damaged" message, it may not work. Once inserted, go to "My Computer," get to properties, and check for errors (enable the "automatically fix file system errors" option). In the past, this has corrected "corrupted" SD cards for me.
geomax45 said:
Let me start out by saying that I have searched for any threads that have covered this, and have come up empty.
This has happened twice to me in the last two months. Running task650's V.9, which is an awesome ROM. I've got a Lexar Class 10 32gb card. Twice in two months have I booted up and the media scanner would show a broken sd card notice. I tried booting the phone without the card, and then re-installed the card. Same notice of bad sd card on boot.
At this point I took the card and stuck it in a laptop, which generated a "can not open due to corrupt or unreadable file" and "reformat drive" or something like that. I was forced to format, losing photos, vids, and TiBu folder. I synced to Dropbox and got the backup folder re-installed.
Any ideas about what could have corrupted the card? I suppose the card could be damaged. I paid good bucks, as it is not a low end card. Replace the card? Any guidance would be appreciated.
Click to expand...
Click to collapse
The only corruptions I have experienced on this phone were when using MTP to transfer files from the PC. Since I stopped using MTP and use only USB Storage mounting, I have not had any more problems.
I've actually experienced this twice. Both times flashing to AOKP. I'm not blaming AOKP but just saying. The first time even my PC wouldn't read it and it needed to be reformatted. The second time my pc could read it and after nandroiding back to shostock2 it was fine.
Sent from my SGH-I777 using xda premium

Reboot issue with Apps installed on SD Card?

I posted this issue on Android Central as well, but not as much chatter over there. Here is my issue:
I had this problem with my Samsung GSII as well and thought it may just be a fluke, but now I am having the same issue with my new Note.
Due to lack of free application storage, I move (VIA the App manager) most of my larger games on to the Micro SD card. Which looks like it works fine, however, after a while, not so much.
The Note (and all Samsungs) go through the scans when you boot up the phone on the internal storage and the memory card... Upon completion of this scan, the phone just keeps resetting. Once I pull the memory card out, I am good to go, but all my games were on the memory card.
I am using a PNY Class 10 card and am thinking maybe it is corrupt? Or maybe I am really not supposed to load everything on to the card like that?
Thoughts? Anyone else run in to this?
Thanks!
you do realize that most apps including large games take less than 50mb of space. and we have a 2GB storage partition you can store hundreds of apps with no problem. TBH i wouldnt bother with moving them until you do actually run out of app space.
As much as I hate to admit my app problem... I have long ago surpassed the 2G app storage..
After years of purchasing apps and many very good free apps of the day from Amazon, 2GB no longer cuts it for me.
Thanks.
wow really well the issue is that the phone itself uses the internal memory as the default storage location. There are some hacks but i wouldn't recommend using them on this phone as they are untested. Do you honestly use all those applications? I have tons of apps that I really dont use anymore that were from the donut days of android.
Your response sounds like some of the responses I get from our developers... "Well, tell them not to use it and it wont break!".
I say that in good fun. No, I dont use them all, but whenever I get a new device, I like to load it up with my stuff to test it out.
I could definitely remove or just not install about half of them, but again, that doesnt fix the problem. It simply avoids the problem.
Thanks again for your response.
codeworks said:
I posted this issue on Android Central as well, but not as much chatter over there. Here is my issue:
I had this problem with my Samsung GSII as well and thought it may just be a fluke, but now I am having the same issue with my new Note.
Due to lack of free application storage, I move (VIA the App manager) most of my larger games on to the Micro SD card. Which looks like it works fine, however, after a while, not so much.
The Note (and all Samsungs) go through the scans when you boot up the phone on the internal storage and the memory card... Upon completion of this scan, the phone just keeps resetting. Once I pull the memory card out, I am good to go, but all my games were on the memory card.
I am using a PNY Class 10 card and am thinking maybe it is corrupt? Or maybe I am really not supposed to load everything on to the card like that?
Thoughts? Anyone else run in to this?
Thanks!
Click to expand...
Click to collapse
I have the same problem & no solution. I ended up restoring the Note on day 3 of ownership due to the constant resetting. Is there a way to make the internal 16GB the default install location?
Sent from my Amazing White AT&T SG Note using XDA Premium
Honestly, I have about 8 gigs of apps installed, all moved to external SD card - a 64GB Sandisk Class 6. No reboots and no issues at all. Always move everything I can to external SD. Not sure why, just some mental preference in me likes to keep the phone itself as free as possible. Never had a restart or a crash because of it. Always used App2SD Pro app or Force to SD if rooted andnits been flawless - same experience on the SGS2 as well. Sounds like a corrupt card to me, honestly. Were you using he same card when you had issues in your previous Samsung devices?
Sent from my SAMSUNG-SGH-I717 using xda premium

[Q] Icons keep changing to little green android guys

Hello everyone, I seem to keep having an issue with my desktop (no sure if that is the right word to describe the main pages where you icons and widgets are) icons will change to images of the android guy. It seems to happen randomly and frequently when I reboot my phone. It never happened on stock but I am currently running Team Perfection's Objection #2 with its RC1. I have flashed it twice and still have the same problem. Both times I flashed, I did a clean install. I flashed the dalviek cache, wiped the partition, fixed permissions...... This issue has also come when I tried Goldie 5 rom also. So far to remedy the problem, I delete all the icons and then I add the shortcuts back. Not a deal breaker, just annoying and I am curious as to why. I have tried searching on the web and in the forums here but having no luck. I think it may be the way I'm typing in the search. Any help or suggestions will be much appreciated. I have included a screenshot of my issue.
p.s. this is my first question post so please tell me if I need and how to improve my posting skills.
Go into settings/applications, and move the apps from sdcard to phone.
Sent from my phone using xda premium app
+1
They will show like this when the OS has lost connection with your sd card. You can.go thru setting unmount and then remount your sd card and they should show up. Not to be a doomsayer, but there is a possibility that your sd card is getting ready to go out on you. Mine exhibited the same thing and then died 2 weeks later.
Cosmo D from outer space!
I came to rock the human race!
I can't seem to thank either of your guys posts. I just wanted to say thanks for both suggestions. Totally makes sense, kicking my self for not thinking of it. This is why I love this site and flashing roms. Thanks to both of you again!
Mad383Max said:
+1
They will show like this when the OS has lost connection with your sd card. You can.go thru setting unmount and then remount your sd card and they should show up. Not to be a doomsayer, but there is a possibility that your sd card is getting ready to go out on you. Mine exhibited the same thing and then died 2 weeks later.
Cosmo D from outer space!
I came to rock the human race!
Click to expand...
Click to collapse
Please dont say that! This has been happening to me too, and I figured it was because the apps were on the SD card....so if the card dies, I will loose everything wont i?
Unmounting the SD card and remounting didn't work but moving the apps back to the phone worked. I may invest in a new sd card with a higher class. I am currently using a san disk 4 class. I want to keep my apps on the sd card because the partition seem so small on the phone and I find it easier for backing up purposes.
itsnowornever said:
Please dont say that! This has been happening to me too, and I figured it was because the apps were on the SD card....so if the card dies, I will loose everything wont i?
Click to expand...
Click to collapse
Not saying it is absolutely going to happen, but that is what happened to me. New card, no crazy icons.
Would at least back up everything important from the sd card.
Cosmo D from outer space!
I came to rock the human race!
This has happened to me as well. I just go into app manager and clear the ram then all my icons return.
itsnowornever said:
Please dont say that! This has been happening to me too, and I figured it was because the apps were on the SD card....so if the card dies, I will loose everything wont i?
Click to expand...
Click to collapse
I mean its possible. I learned from loosing over 500 pictures and videos how important it is to back up SD cards. There are many apps that can back it up for you. I personally use Google+ for backing up pictures and videos only when connected to a charger.
When my SD crapped out, it put my phone into a boot loop, which made me panic since I was an avid flasher on my atrix. Not sure every SD card acts that way. Of course, once removed, phone booted up normally
Sent from my SAMSUNG-SGH-I717 using XDA
ILuvRice said:
Unmounting the SD card and remounting didn't work but moving the apps back to the phone worked. I may invest in a new sd card with a higher class. I am currently using a san disk 4 class. I want to keep my apps on the sd card because the partition seem so small on the phone and I find it easier for backing up purposes.
Click to expand...
Click to collapse
This phone has almost 2GB of storage memory for apps. And that is about the most I have seen for about any phone. So if you are using it up you must have alot of apps. Maybe too many as the phone is having issues keeping them alll in memory. Had similiar issues to this on previous phones when they were simply over loaded.
Also, I don't believe it is your SD card going bad. The phone doesn't save/move apps to your external (physical) sd card. It saves them to the built in internal/usb memory which is about 11GB. Even the EA/Gameloft extra downloads are saved on the internal/usb memory. You can connect your phone to your computer and see this. However when you unmout the external sd card the apps disappear. So how the 2 are linked is unknown to me. But that link may be the issue.
Got a 32 gb card just to be safe. I need a larger card anyway so I'll throw this older one on my camera. LOL
Thanks for saving me time
rsfinsrq said:
This has happened to me as well. I just go into app manager and clear the ram then all my icons return.
Click to expand...
Click to collapse
Thanks for the simple but effective tip. Don't know why I spend hours reading the non-geek forums, xda is the only one that has real, expert answers. Rather than "well if u press vol sideways and spin around three times while chanting gnusmas " or something like that.

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