Ok, so here's the scoop.
Earlier today for no reason that I can pinpoint I lost all Cellular connectivity on my photon while at work. No calling, no 3G, etc. I figured it was just a hiccup or possibly that they where working on the towers in my area and that it would eventually just come back up.
That was over 12 hours ago, and I have already traveled from work, to home and still no change.
I began to think that maybe my PRL was out of date, so I flashed back to a blur based Rom that has worked for me in the past (I normally use CWM7.2 and moved to Imperium_Initiative_v1.0.5 to try and do this) and tried to initiate the update there.
Still, no results. Not only would the PRL & profile not update but I got a general "NETWORK_ERROR" every time I attempted to do so.
I'm getting a little desperate because I really need to have my phone active for work and other reasons.
I've already restored old NAND backups, restarted the phone numerous times, and so far nothing is working...
If it is indeed a PRL issue, is there a way to manually flash an updated version onto the phone?
Any help that anyone can offer is greatly appreciated!
-Timboman
P.S. The only major change that has been made to the phone recently was I purchased a new extended battery about a month back. It's been working great since I broke it in, and have no so much as flashed a new rom image since I got it. It's the Trexcell Motorola Photon 3570mah Extended Battery.
Well I decided to bite the bullet and do a full re-lock and stock re-flash and I now have gotten my signal back.
Still have no idea why it happened to begin with, but I have apparently solved my issue.
If anyone can give me a reason this might have happened then at least this topic can be of future use to someone else.
-Timboman
Timboman said:
Well I decided to bite the bullet and do a full re-lock and stock re-flash and I now have gotten my signal back.
Still have no idea why it happened to begin with, but I have apparently solved my issue.
If anyone can give me a reason this might have happened then at least this topic can be of future use to someone else.
-Timboman
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This happened to me once while on cm7, again, for no apparent reason. After being baffled for an hour i got pissed and went to bed thinking my radio died. Signal was back by morning. Id be willing to bet yours would have come back too. Pawn it off as a hiccup and keep flashin stuffs.
Sent from my MB855 using XDA
Related
This is really killing me, someone please help lol heres how it goes
On boot, takes a good bit for the 3G icon to appear, eventually Phone has 3G icon gray with arrows then switches to D [still gray], i click something like a browser or Slack Radio it goes to connect and if its fast enough it does [icon changes to RED/GREEN arrows] but usually its a gray D, then the icon disappears completely. After about 60 seconds or so the icon reappears and I can continuing surfing the net/listen to music..etc. Then after about a song or 2 this happens all over again. Im in place with good reception and i just dont know what could be going on here. I tried pulling battery, doing the *228 option 2...anyone know how i can fix this
just tried hard reset, no dice
A nice excuse to call verizon and get a replacement device (most likely for free).
I've called them, they try and shoot me over to Samsung, samsung trying to tell me to get a hold of my 3G service provider...verizon did tell me i was due to upgrade, but i love this phone (when 3G worked) i just dont understand what froyo did, when im downloading stuff it works fine, but as soon as I stop and try to access something use 3G i have to wait for the 3G to "reboot" so to speak cuz thats when it disappears for minute, then comes back for me to use...but with streaming music you can see how this is an issue
I was having this same problem when they were pushing the EA28 update a couple of weeks ago which never successfully updated to my device I might add. I went into the Verizon store and after the rep spent about 10min on the phone with whoever.... Told me they were sending me a new phone. Received new phone with the EA28 update already installed 3G and all data worked GREAT! Attempted the Froyo update 6 times yesterday all unsuccessful and now the new phone I have is having the exact same problems with data connection. Comments and ideas would be appreciated. But ya better believe I'm goin into Verizon if the update attempt I'm doing now doesnt work.
I'd get another replacement from verizon tbh. If then it still doesn't resolve your issues ask to speak with a manager and tell him your situation. They might hook you up with a free upgrade.
Im going to go down to the store so I can get a face to face and show them whats happening. I mean i just wanted to make sure this wasnt some new thing on Froyo that im not understanding. I see it goes "D" [dormant] but it shouldnt disappear and take a minute to start up and let me use it right...thats poppycock!
Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App
You're lucky that yours just takes a minute to re-establish the connection, mine will just keep giving me network errors and telling me to check network access ect., depending on what app/service I am trying to connect. Exactly the same things that happened when the EA28 updates kept failing on my last phone only 2weeks ago. Also the Froyo update that says will take 15min to download takes over an hour even though my 3g stays on constantly when downloading from Verizon.
Terror_1 said:
Are you using "juice defender" by any chance?
Sent from my SCH-I500 using XDA App
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Had it installed [but not in use] when I updated to Froyo, but I just did a hard reset and am still getting issues...
...my Froyo update came in in about a 1/2 hour or so, no drop issues ever when I was on 2.1, my 3G icon stayed in the status bar even when I was out of service range [it would go in to 1X] but on froyo its just disappearing no matter where i am]
This crap has happened ever since the first "froyo" modem leak for me (but not like I could call vzw and complain though until now) and had to resort to using the DL09 modem to increase my usage reliability by a small percentage. This crappy service only seems to affect people in certain regions, you all see where I live (look to the left) and you guys should update your profiles to reflect at least a region. I odin'd all the way to stock and did the ota's to froyo and ran stock froyo for 2 days with the same old ****ty results. I did get a replacement (in february) and still got the same exact dBm signal levels and data speeds at home that I had with the other device. But the voice mails with no missed calls and bulk texts and data lockups are really getting on my ****in' nerves. I'm so glad they finally did the ota cause I can guarantee that the issue will be wide spread in various regions. I spend all day driving around in a work truck with a coworker that has an epic (sprint) and he has absolute perfection in his service everywhere throughout the city. At the end of a 10 hour day I will have rebooted twice and have tws at 47% coworkers tws will be at 1% and he pays $35 less for unlimited everything, which is a kick in head too. Pondering etf to maintain my sanity and not be worried that my 70 year old mother is trying to call me with an emergency and having my **** go to voicemail. Now on to customer service to build a case. Ugh, pissed off rant over.
*edit* I use no juice defenders no task killers no set cpu or anything even remotely close to apps of that nature.
good day.
Not running juice defender or anything else for that matter, my phone is basically stock out of the box right now other than CWM 2.5.1, un-rooted. I did flash super user to phone after I received it, and that still appears in my apps list after factory reset but I am not rooted.
I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]
qwiktune said:
I've spent at least 8-10 hours [combined] searching the internet for issues like mine with the disappearing act the 3G icon is putting on, and i've noticed it to be a Froyo issue [even saw some complains on the Incredible on froyo and even on different networks other than verizon]. I'm not 100% sure its a Froyo bug, but either way it doesnt seem to affect everyone. I stream music a lot and i can't be having this damn 3G disappear on me and always reconnecting after like every 2 songs.....im off to verizon, i'll let you know what happens [tho they are prob going to offer me some kinda upgrade like they did on the phone, but i was happy with this phone at 2.1 and overall still am, i just want my 3G to stop glitching!]
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I agree, just want my 3G to work the way it is suppose to. Dont really want an upgrade because I've never really gotten an upgrade that I actually thought was an UP-Grade. *From Verizon anyway* Still downloading software update, been well over an hour and at 73%. At this rate Verizon store will be closed by the time I'm done with this update attempt.
"UPDATE FAILED or INCOMPLETE. reason: IP_START_UPDATE" Anybody know the possible causes of this failure?
Sounds like you are indeed losing your IP address. I have also had sporadic problems but they seem to be in low service areas. Typically I remain stationary and use local wifi so it is unconfirmed.
Sent from my SCH-I500 using XDA App
Just got back from Verizon, non of the techs could figure it out, i got this phone awhile back from a friend [so naturally theres no warrenty..etc] so im stuck gonna have to hit craigslist and such to find a new one, then sell this one i guess
FINALLY FOUND A FIX [or should i say it found its way to me thanks to myself posting this issue on multiple forums lol] I can confirm that method 2 has worked for me. Dont just dial *228 with fascinate already activated, you have to remove the service completely [by activating another phone is how i did it] then reactivate it and you should be good to go. Heres a write up.
http://mobiletech.knguyentu.com/2011/04/samsung-fascinate-random-3g-disconnect.html
I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.
MSHancock said:
I just started haveing this problem when I went on the Comm. ROM
I was fine before that so I am really confused.
update:
So I did option 2 in the above post and it fixed it.
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Glad to hear it, i know how frustrating it is not knowing what is going on or how to fix it. I searched since Froyo OTA looking for an answer, luckily someone saw my plight and gave me that link as well so i thought i'd share it on all the android forums i have a name on. Cuz doin this never occurred to me and i tried everything else lol
I searched signal loss, and dropped signal but could not find a thread that matched my problem. I have found some people with similar problems through google search but I haven't seen any fixes.
Here we go...
I got my first atrix BRAND NEW in July. It ran perfect! Updated to GB, factory reset it and everything was working great. Couple weeks later it started doing random restarts. It got to the point where it would lock up at the M logo for 10-20 min or sometimes even constantly so I would have to pull the battery. It got so bad that I had to take it in for warranty. I had this phone for over a month with NO signal problems what so ever.
I get the 1st remanufactured Atrix and it is dropping signal left and right. I called up ATT and jumped through their hoops, turned it off, let them mess with it, factory reset it and NOTHING. Still had the same problem, would go from 3 bars to 4 bars then it will drop signal and the red circle will show up. probably happens about 5 times per minute.
They tell me to take it back, so I oblige. I go up to the warranty center and they give me a new sim card and say that should fix it.... NOPE, Still doing the same exact thing so I take it back up there again. The give me another(#2) remanufactured phone. I finish the setup and guess what... Still have a worthless signal and it is dropping out a lot.
For reference, signals on the first two replacement atrix's are running anywhere from 84dbm up to 120dbm and hangs most of the time around 96dbm.
I am now on my FOURTH remanufactured Atrix(5th overall) and still having the same problem. ATT are being total douche nozzles as they will not release me from my contract. I have spent over 30 hours dealing with them on this problem thus far and I am getting extremely tired of it.
Just for reference, my Wife has an I4 and she is not experiencing any of these problems. I also travel a lot and I experience the same problem in Dallas(home), Midlothian(hour south of Dallas), Washington DC, Tennessee, Virginia and Maryland among other places. I am pretty sure this is a software glitch since it happens wherever I am.
I have a home office and work from home. I told ATT that if this was happening with my original BRAND NEW Atrix that I would have taken it back in a heartbeat. There is not a chance I would deal with losing data and dropping signal for over a month with a brand new phone.
So, my question I guess is this. If this is a software problem, would it be best to try and root and see if that fixes it? Or will that not change a problem like this. The remanufactured phones came with 2.3 installed while my first one had 2.2 and I had to upgrade it myself. Is there a way I can remove 2.3 from this phone and reinstall it to see if that fixes it? I am completely open to suggestions as I have run out of options.
I know exactly what you mean. I also had 3-4 *new* atrixs right from att. (Around late July) Every time instead of addressing the problems, they just gave me a new device. Eventually I decided to root and unlock my bootloader. BEST decision that I could have made. As soon as I installed a different ROM it was as if I had a new device. I was about to exchange it for a different device and now I'm really glad that I didn't. For the signal issues I would try flashing a new radio to see if that helps at all.
Sent from my MB860 using XDA App
My first atrix was like that and it was a refurbished one. On my 2nd, it is completely fine. I think you should tell them to send you NEW atrix instead of a refurb.
that sounds like really terrible luck. i a agree, i think it would help a lot if you rooted your phone and installed some custom rom. although there may be truth with what Semseddin and might actually still be something awry with the refurbs
Semseddin said:
My first atrix was like that and it was a refurbished one. On my 2nd, it is completely fine. I think you should tell them to send you NEW atrix instead of a refurb.
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xmrgamerx said:
that sounds like really terrible luck. i a agree, i think it would help a lot if you rooted your phone and installed some custom rom. although there may be truth with what Semseddin and might actually still be something awry with the refurbs
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Unfortunately I have tried to get them to send me a new phone but they will not do it. I tried several times, even talked to the managers about it and nothing.
What is ridiculous is that when my first phone crashed I was only like 14 days past the return period where I could have received a NEW Atrix. I tried explaining this too them and they would not do anything to help me. I have been with Cingular/ATT for over 10 years and they obviously didn't care.
I think i will just try a new rom and see how that goes.
Hmm..well if you've absolutely made up ur mind on rooting ur phone and installing custom roms then i would recommend u to use the DarkSide ROM since it seems to have most of the fixes u need (including the signal loss..See ChangeLog for more)
Also, if u've already tried Randomverll's idea of flashing a new radio and still it didn't help, it may be a hardware problem..anyway try flashing a new rom and see
Hey whats up everyone. Ok long story short, I got the evo3d the first day it came out. Also rooted it with the first solution and never installed a custom rom for a while. Now a while back I started experiencing problems like when i touch a number key it either presses another, or sometimes enters it twice. It basically is making the phone impossible to use. I then figured maybe it had something to do with the original rom and the phone being rooted. So I then installed ViperRom as so many people have good things to say about it. The rom worked good for about a week or so and then the problem came back with the buttons just having a mind of its own. Now sometimes it will work with no issues for hours on end, and sometimes it just goes beserk from the get go. If anyone has experienced this and can please suggest something as Im ready to just call it in lost and have them send me a new one but if I can fix it I would much prefer that as I plan on just having it flashed to boost anyways since I've never used the 4g since the day ive gotten the phone.
Thanks in advance
Frankie
I had this problem with another phone and I reinstalled my keyboard, because that's what was causing it.
Sent from my VS910 4G using xda premium
encryptusa said:
Hey whats up everyone. Ok long story short, I got the evo3d the first day it came out. Also rooted it with the first solution and never installed a custom rom for a while. Now a while back I started experiencing problems like when i touch a number key it either presses another, or sometimes enters it twice. It basically is making the phone impossible to use. I then figured maybe it had something to do with the original rom and the phone being rooted. So I then installed ViperRom as so many people have good things to say about it. The rom worked good for about a week or so and then the problem came back with the buttons just having a mind of its own. Now sometimes it will work with no issues for hours on end, and sometimes it just goes beserk from the get go. If anyone has experienced this and can please suggest something as Im ready to just call it in lost and have them send me a new one but if I can fix it I would much prefer that as I plan on just having it flashed to boost anyways since I've never used the 4g since the day ive gotten the phone.
Thanks in advance
Frankie
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It sounds like you've got issues with your digitizer. The only sure fix is to get a replacement.
response
Do you think maybe just trying to flash it back to stock would resolve the issue or possibly trying another rom? It happens so sporadic and only started after I rooted the phone. Also, to the poster above how do you reinstall your keyboard?
Frankie
encryptusa said:
Do you think maybe just trying to flash it back to stock would resolve the issue or possibly trying another rom? It happens so sporadic and only started after I rooted the phone. Also, to the poster above how do you reinstall your keyboard?
Frankie
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You can try to return to stock/unrooted and see if you can repeat the issue. And I didn't mean reinstall the keyboard, the digitizer is part of the touch screen assembly, so if you can repeat the problem for a sprint rep, they may give you a new/replacement phone.
Flashing back to stock, flipping kernels etc... Didn't fix mine. I had to get 2 of these 3d's until the 3rd finally worked. It's the digitizer.
Sent from my EVO 3D using XDA
my phone is constantly getting stuck in airplane mode without me switching it. possible i might have messed with a setting. it does it after times of no use. simple fix is to reset and its back to normal. wondering if anyone else has same problem and a permanent fix. this happened about 5 times since receiving it yesterday afternoon.
thanks!
I am not having any such problem. I tried looking up a solution to no avail.
Sent from my SAMSUNG-SGH-I747 using xda premium
thanks anyways.
not so much of issue afternoon/evening. had some non responsiveness to deal with. buggy? i dont know just working around it best i can
*update*
back at my house last night and this morning doing it again. im thinking im losing signal and when it comes back on not connect to 4g signal. i have had signal issues in the past with other phones guess this should be so diffrent. and the work around continues.
ok so back to work today. great signal area and still happening. going to see if CS samsung or ATT has anything to help me otherwise i'm returning it.
so sad it is a beauty of a device. i read other devices doing this just no one here yet with this problem. someone saying a file maybe corrupt. a stock reset was done to no avail either.
? is ATT going to give me the run around or should i take it in locked and let them fiddle?
Hi all,
First, a bit of phone history. I rooted my phone before 4.4 and my sole purpose of rooting was to have the WIFI tether app working since I use my iPad at work and wanted to be able to connect to the internet there using my phone. I didn't care about custom ROMS, since I really don't have the customizing curiosity most of you have with totally overhauling my phone. (I'm getting old, I think, heh)
So it was working fine all summer and then about 2 months ago after I said to myself, "Hey, I wouldn't mind having fastboot turned on again", my phone got stuck in a horrid bootloop. It took about 5 hours of rebooting and swearing for it to finally give me any access to the bootloader.
When I was able to do anything to the phone, in a panic, I simply did a factory reset.
It actually went well. Though I had to do it twice for it to go smoothly. Now my phone runs much smoother. (Even though I don't do custom ROMS, I do install a ton of interface tweaks from the App Store. And yes, I pay for them) Also the battery lasts a LOT longer.
Now the bad news. My bootloaded shows I'm tampered and unlocked, but my superuser must be broken and nothing on the phone shows I'm rooted. Root required apps won't work and apps to check if I'm rooted say I'm not.
WIFI tether of course also doesn't work but that's not the problem I'm asking you all about.
The REAL problem is my 3G/4G radios seem to be broken. What I mean is if I set my phone to be LTE/CDMA the phone will switch back and forth every couple minutes between the two regardless of signal strength leaving the connection gone while it keeps switching back and forth. If I leave it on CDMA only, my connection is fine, except of course I'm on 3G which is slow. (duh) This problem occurs anywhere. The same at work or at home 20 miles away, which I assume uses a different tower.
Yesterday my boss at work got a new Galaxy 5 and asked my to help him set it up. We are both on Sprint and work in a factory which causes the 4G to be quite slow inside, but I promptly installed speedtest and ran it on both his phone and mine (I turned my 4G back on for the test) He scored a 22 Mbps while I scored a .5 Mbps.
Yikes! I guess my radio really is broken.
Can anyone help me to get this phone going in either direction? Either fully rooted with the radio and WIFI tether fixed or even backwards going unrooted stock with the radios fixed?
I'm heading out right now so can't reply right away, so forgive me if I can't answer any questions until later tonight.
Thanks in advance!
p.s. I'm fairly knowledgeable with computers and can follow most rooting guides without hand-holding, though I admit some of the Rooting process is beyond my grasp since I'm not really into the developing mindset.
Yikes, 24 views and no replies. I thought I might have been too long winded . ?
I should have just posted this; Help, I'm unlocked but my superuser isn't working
?
Hello, I am by all means no expert and i had seen this and figured one of those would come here and help you but it seems everyone may be busy for the holidays. Kidding aside, if it were mine and this happened what I would do is flash a custom recovery like TWRP and then it will tell you you are not rooted and then you can install supersu from there. There may be other ways or easier ways to accomplish what you need but this is the method that I personally would try. I know just enough to get myself in and out of basic situations but I do believe this will work for you. Maybe one of the more knowledgeable folks will chime in with some better advise. Good luck and let us know if you get it sorted.
Bryon
Thanks Byron, I'll give it a try after work, don't want to screw up my phone right before I need it.
I still haven't tried it yet, I want to wait until I'm off for the holidays to blow up my phone