SGS3 keeps rebooting randomly - Galaxy S III Q&A, Help & Troubleshooting

My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?

I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3

jiggytom said:
I had a similar issue with my Atrix and it turned out to be the SIM Card. Had it replaced and no more random reboots. I figured this out by checking the panic dumps...maybe there is a similar way to check this on the SGS3
Click to expand...
Click to collapse
Thanks for the response.. I tried it just a moment ago without sim card, and it still got the random reboot..
Any other people who got the same problem?

Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.

devonck said:
Is the phone unusually warm? The phone will automatically reboot if it overheats, but that wouldn't normally happen unless it's been left in the sun or overclocked.
I can get mine to go into a reboot loop if I play Asphalt 6 while outdoors, but the problem goes away as soon as I let it cool off for a minute or two.
Click to expand...
Click to collapse
yes, the phone (when i use it) is usually warm, but my phone also crashed while not in warm state.
but this crashing-reboot problem just show up after 2 weeks of normal (and not any crash experience) usage.
this crashing problem show up after i played temple run btw (not sure is relevant)

aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
Sorry to hear that man. Had a SGS with same issues. maybe Samsung has hurried releasing galaxy S3

I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA

blue265 said:
I'd factory reset and only put on the important apps you use. Depending how long it takes for you to normally get a reboot you can slowly add new apps back to narrow it down. I had the same problem last year and thought I had a bad sgs2. But it turned out to be dolphin hd browser at the time that caused it and haven't had a reboot in a year. It could be something similar in your case. Hopefully its software related and not hardware
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
i just tried flashing normal ROM, after booting to "get started" page, approximately 3~10 seconds, my sgs just rebooted over and over again, until it show only black screen with battery icon on it (i think it may be charging animation while the phone is turned off).
ahhhh this is driving me insane!!

update : i just flashed hypergalaxy ROM and currently it is stable and not experienced crashing (yet ).
i'll give further report later today
Sent from my GT-I9300 using XDA

Have you tried reinstalling FW with Odin? If yes does it still reboot after a factory reset with nothing installed?

yes, i have tried flashing stock rom using odin a few hours ago, but the crashing still happen.
my sgs3 now stuck at boot-standby5sec-crash-reboot loop.
so, i decided to bring my sgs3 to samsung service center tomorrow. hope they will replace it with a new unit

UPDATE : Samsung replaced my new SGS3 with a new hardware (not sure new device though, the flash counter reset to zero )
the problem seems to be hardware related
thanks for all your reply to my problem

aquavalanche said:
My SGS3 works just fine for 2 weeks, until now.
Suddenly, it keeps randomly crashing and reboot into samsung s3 logo screen.
Oh, I have tried different roms (and stock rom also) but the crash still happen.
I also have tried wiping cache, dalvik, clean install, removing external sdcard, and restore factory setting. But none was effective.
Any ideas?
Click to expand...
Click to collapse
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.

Krayjee said:
I am having the same issue, I've had my phone since Saturday (6/23/12) and it crashes, reboots, apps crash, internet crashes, email crashes, etc. I can udnerstand a lot of apps may not be updated to ICS.. but no matter what I do.. everything crashes.. It's a bit ridiculous. I am a prior iPhone 4S user and am probably going to return this phone. I can't do much without it crashing or the screen freezing.. not being able to do anything for 2-3 minutes, etc. And they couldn't port any of my numbers from my prior phone because they didn't have the software update to do so yet. So overall, bad experience with the Galaxy.. and maybe I should have waited longer before buying this phone to work all the problems.
Click to expand...
Click to collapse
I'm very sorry that u have these problems.but there will always manufacturing faults when making so many units.only one thing to do,return it and get a replacement.when u get a fully functional galaxy u won't regreat it,it's a awesome phone.Samsung usually replaces the phone,so I think they will do the same in your case.anyway best of luck

After all the problem I've been through, finally I send my phone back to samsung service center.. they tried to reinstall stock rom several times, and in the end, they change the IC board to a new one.. and it does solve my probs..

SGS3 tebooting
Hi guys here is a peace of my experience
Bought the phone last year in November .2 weeks everything fine then it starts rebooting itself.retun it to the mobile provider and get it back in 3 weeks with conclusion that they experience the reboots as well and that the phone had some kind of software issue.in 3 hours i was back in the shop with my phone rebooting again.they send it again to service got it back yesterday with 4.1.1 android and they sad it may be caused with wrong customizing or not supported sd card,turned on the phone and had few reboots manage to update to 4.1.2 and today heavy gaming internet etc and no reboots so far.will test it till wendsday and see what happens.if it will reboots again then its going back to service and this time it is the 3 time so i will get a new phone.

Related

Potential Fix For Random Reboots

Ok, so I just got a replacement phone a couple of days ago after my last one got smashed (don't ask =() but I've noticed that this one kept randomly rebooting. I thought it might have had to do with the fact that I just did a nandroid restore from the other phone plus sd card without wiping anything. I tried wiping things, nothing. I did a RUU restore, still crashed.
I was going to try S-ON until I ran a thread on the same issue happening on the EVO 4G and someone solved it by flashing a different radio on it. The one that came with my replacement is the 0.97.10.0530 version, I restored it to 0.97.00.0518 (the one I had on my original 3D). Since then I haven't noticed any more random reboots (I found that I could actually reproduce the error by turning wifi on and off).
Is this an actual fix or did my phone magically fix itself? I'm asking because if it it's just temporary and irrelevant to the radio flash, I want to exchange it within the 7 days the insurance company gives me.
I hope you did not restore your Wimax keys from the other device!!
If you did, bye- bye 4g...you erased your unique keys to your new phone.
I haven't looked into the issue one bit as mine has never rebooted, but with other phones 99% of the time its kernel related
I take that back, it worked for the longest time then out of nowhere, it started doing the random reboots again. After that I tried to restore it completely to stock with s-on and reroot it. Worked for a while as well and it started crapping out again. Getting a replacement shipped overnight.
And I didn't restore wimax from old phone =p
I'm also having the random reboot issue. I'm still within my 30 days but I don't believe its a hardware problem. Seems to me that it only occurs when connected to WiFi. Can others confirm this is the case for them also?
Sent from my PG86100 using Tapatalk
the random reboots has to do with the cache not the hardware. When you have too much memory in the cache, the OS freaks out and reboots. I had the same issue a week into having my phone, got it replaced, and the new one did the same thing.
My fix was to clear the cache using the app2sd app from the market, turn off the phone, remove the battery and leave it out for 5 minutes, put the battery back in, and turn it on. I haven't had a random reboot since.
i-l-l said:
the random reboots has to do with the cache not the hardware. When you have too much memory in the cache, the OS freaks out and reboots. I had the same issue a week into having my phone, got it replaced, and the new one did the same thing.
My fix was to clear the cache using the app2sd app from the market, turn off the phone, remove the battery and leave it out for 5 minutes, put the battery back in, and turn it on. I haven't had a random reboot since.
Click to expand...
Click to collapse
See that's whats weird. I would just do that, have it turn on (and not interact with it) and then after a bit I'd turn the screen on, it would just crash and reboot.
Evo2dn, I find I can reproduce it if I toggle wi-fi or any of the quick settings.
Good. Many good phones lost 4g that way.
Racer Of All said:
See that's whats weird. I would just do that, have it turn on (and not interact with it) and then after a bit I'd turn the screen on, it would just crash and reboot.
Evo2dn, I find I can reproduce it if I toggle wi-fi or any of the quick settings.
Click to expand...
Click to collapse
mine did this a few times as well when i first got it.
it was pretty random, but mine would also do it if i left the phone in my pocket for an extended amount of time it seemed, or for some reason it seemed related to that. i was wrong, however.
i replaced the SD card, never happened again.
you have to remember that your phone is a computer.... and computers will reboot to check a bad disk.... that was the issue with mine.
not saying this is YOUR particular issue, but your problems are consistent with what mine was doing before i figured out what was wrong with it.
one way i knew for a fact it was my SD taking a **** on me was when i would try to move applications from the internal mem to the SD, i would get this error "failed to move application"... i would try again, and it would go. this was also a randomly occurring event, and was not related to some particular app...
before i replaced the SD card i moved all my apps from the card to the internal mem of the phone...
when i replaced it, booted up, and attempted to move the applications back to the SD card.... EVERY one of them moved without a single error.
try replacing your sd card.
Mine would reboot randomly, and have the terrible bsod. I thought I was going to break the back because of how many I had to take it off.
Luckily, after flashing gb-sense I haven't had a single problem. Now I am on Synergy 468, and it hasn't happened on it either. I'm guessing it was software related.
I tried changing my SD card, wasn't it, I have two 6gb ones and my 32 gig one I use, formatted it just in case as well, nothing, still crashes.
Mine does it on every rom I tried it on, inducing the default Sense ROM. I agree that issues like these are usually software based but I have tried everything I can possibly imagine plus everything else I read from other people and it still crashes. It is probably hardware.
I too have tried different SD cards with same result. I was also getting the BSOD prior to taking all the OTA updates. After taking the updates, I'm no longer getting the BSOD but the reboot still remains.
So I got my replacement phone and restored it exactly how my original replacement was and have had zero problems.
So I think it's safe to say that although not all the time, this can be a hardware issue. Only the problem with this one is a stuck white pixel on the bottom left. But I'll live
Sent from my Evo3D Shooter.
im going on my 3rd replacement , has anyone who has cliamed to have fixed there problem really fixed it? have your fixes really ixed your reboot issue.?.
Put me in the group too...
On 2.3.3 I never got a random reboot. But when I overclocked at ALL it would eventually BlackSoD. But now that I'm on 2.3.4 it seeks that has been replaced with random rebooting. I've used Synergy pretty exclusively buy have switched to try and find a Rom that doesn't do this!. I'm currently on Warm TwoPointThree. Did a full wipe and install and in the middle of restoring user apps with titanium backup it rebooted. Been on the Rom for 9hrs (mostly asleep) and its rebooted 3 times already.
Yea, my as well. I have been running SteelH's rom. I'm sure it's not related, it happened witha previous mod as well. It does seem to happen more often on wifi, but I've noticed it with it off as well. I have had both issues with my phone restarting... but more often than not the issue has been that it would freeze all together and I would have to pull the battery.
Strange thing is, there are times where it happens 3 times in a day... then I can go 3 days and not have it happen once.
I've been using cache cleaner and having it clear my cache on it's own twice a day. Been doing this for 2 days so far and haven't had a reset. I will let you all know if that does any good in a few days.
felacio said:
Put me in the group too...
On 2.3.3 I never got a random reboot. But when I overclocked at ALL it would eventually BlackSoD. But now that I'm on 2.3.4 it seeks that has been replaced with random rebooting. I've used Synergy pretty exclusively buy have switched to try and find a Rom that doesn't do this!. I'm currently on Warm TwoPointThree. Did a full wipe and install and in the middle of restoring user apps with titanium backup it rebooted. Been on the Rom for 9hrs (mostly asleep) and its rebooted 3 times already.
Click to expand...
Click to collapse
Getting same thing with myn...
Sent from my PG86100 using Tapatalk
imex99 said:
Getting same thing with myn...
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Me too with decks gbsense. I'll report back after I try a few things, I have suspicions of the new market.
Sent from my PG86100 using xda premium
hendav said:
Me too with decks gbsense. I'll report back after I try a few things, I have suspicions of the new market.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Please report back...
Sent from my PG86100 using Tapatalk
A few things I suggest to you guys (while searching for a fix on my defective phone, these seem to work for some people).
- Reflash kernel or even try a different one or return to stock.
- Factory reset and test it for a bit, THEN put stuff back on it
- Swap out SD cards and see if the phone is more stable, if so try to reformat card and try to use it again, if it persists, it could be a defective SD card.
- RUU recovery flash, turn S-ON then S-OFF after that and re-root.

[Q] Galaxy S 3 - i9300 - freezing randomly every few minutes.

Hi
my s3 keeps freezing. the screen basically just freezes while i'm doing something. and the device stops responding to anything.
cant lock it. cant do anything. it doesnt even autolock , the screen just stays on with whatever i was working on.
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the only solution is to wait for it(about 20 minutes) and it will get back to whatever it was doing earlier. or hold the power button and it will reboot.
when i checked my router, i can see that it is still connected. so wifi is working. when i call my number from another phone, it rings but the S3 does absolutely nothing. and after it starts working again, i dont see any missed calls. so anyone who calls me while its "Freezing" will get ignored. i wont even know !!!
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its not related to any app or function.
i updated it to 4.1.2 using odin a month ago (official release, because it would take it forever to get the update in my country) . it was running smoothly. a week ago it started freezing for moments every day or two. now i cant get through 10 minutes of using the device without it freezing for 20 or 30 minutes.
then the screen is turned on and it goes back to normal. and freezes after 10 minutes even if i dont use it.
i've noticed that using WiFi speeds up the freezing. When Wifi is On, it takes about 30s - 3 minutes for it to freeze.
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I did a Factory reset(full wipe from recovery mode), it worked for about an hour after the reset , and started freezing again like before.
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after researching online.. many people had the same issue. some say its the stock android browser(but i dont use the browser), some said its a glitch in WiFi power saving mode(Disabled it, nothing changed), some said its a problem with the battery(i'm gonna trade batteries with my friend and see what happens).
I'm Freaking OUT !!! ... the device is Very Unstable and i use it on daily basis, i cant live without it. i dont know what to do. i've almost tried everything.
and i've paid alot of money for it
....
.........
i dont know what to do next. probably gonna flash it back to 4.1.1 or 4.0.4
i Hope to hear any ideas from you. or from anyone who had this issue with his device.
thanks in advance
Did you try a full wipe ?
Or maybe trying another ROM?
Try flashing a full stock Rom with a full wipe might that help
Sent from my GT-I9300 using xda premium
Dude, mine did that the first week I got it. Ended up failing and became stuck in Samsung's boot logo. That has nothing to do with whatever rom you're using. Backup and return it to stock if possible/needed, and take it in for a replacement/repair asap.
Sent from my GT-I9300 using XDA Premium App
georgesadam said:
Did you try a full wipe ?
Or maybe trying another ROM?
Try flashing a full stock Rom with a full wipe might that help
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
i did a full wipe, it didnt help !!
if i get really frustrated i will wipe it again, and flash it back to stock 4.0.4 ( but i hate ICS, ... JB is soo much better)
Suggest you flash a different kernel and see. Would recommend Siyah or Yank 555
My freezing issues stopped once I did it.
Sent from my GT-I9300 using Tapatalk 2
---------- Post added at 10:29 PM ---------- Previous post was at 10:28 PM ----------
Ali5anDro31 said:
i did a full wipe, it didnt help !!
if i get really frustrated i will wipe it again, and flash it back to stock 4.0.4 ( but i hate ICS, ... JB is soo much better)
Click to expand...
Click to collapse
The above post is for u Ali
Sent from my GT-I9300 using Tapatalk 2
kaynpayn said:
Dude, mine did that the first week I got it. Ended up failing and became stuck in Samsung's boot logo. That has nothing to do with whatever rom you're using. Backup and return it to stock if possible/needed, and take it in for a replacement/repair asap.
Sent from my GT-I9300 using XDA Premium App
Click to expand...
Click to collapse
i bought it 7 months ago, returning it is not an option.
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and this has never happened before. and it didnt happen after i updated to 4.1.2 right away. it happened a month later
so i'm thinking it has to do with the hardware or some app update thats messing things up.
thnx for replying anyway :good:
manojpy said:
Suggest you flash a different kernel and see. Would recommend Siyah or Yank 555
My freezing issues stopped once I did it.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
did u have the exact same thing with your device, or was it just lagging and being slow ?!
kaynpayn said:
Dude, mine did that the first week I got it. Ended up failing and became stuck in Samsung's boot logo. That has nothing to do with whatever rom you're using. Backup and return it to stock if possible/needed, and take it in for a replacement/repair asap.
Sent from my GT-I9300 using XDA Premium App
Click to expand...
Click to collapse
Sounds like SDS (Sudden Death Syndrome) to me....
http://forum.xda-developers.com/showthread.php?t=1993044
Take it to a certified Samsung service center (that's where my phone is at the moment with the same symptoms).
// Ohamn
Ali5anDro31 said:
did u have the exact same thing with your device, or was it just lagging and being slow ?!
Click to expand...
Click to collapse
No dude, I had frequent freezing issues. Had to always take out the battery and restart.
Sent from my GT-I9300 using Tapatalk 2
Did you find any solution for this? Mine has the same symptoms, but only when playing heavy 3D games.
*** ORIGINAL ***
I had this problem for the past two days. I removed my sd card about half an hour ago which seems to have fixed it. Before that it wouldn't even last two minutes without "locking up". I'll report back tomorrow if the problem was fixed permanently.
*** EDIT 1 ***
Nevermind, it froze just a few seconds ago. Keep on looking for a solution.
*** EDIT 2 ***
Well, I didn't touch my phone my phone over night and now it's working just fine. I have no idea why though.
update: my phone has almost stopped freezing. in past 24 hours it has frozen only ONCE !!
i've noticed that the freezing becomes more frequent if i pull the battery or restart by holding the power button.
so i started leaving it to sort it self out every time it freezes. and now its running smoothly.
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i'm happy that its working now, but still i wanna know what caused this. and if it will start happening again ??
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everyone thnx for the feedback
and i will post updates and new info if i get any !
Mine is fixed
So i was having the same problem as the OP and i fixed my problem... These are the steps i took but maybe not all of them are needed.
Bought Triangle Away and Reset my Flash Counter
Flashed the Stock XXELLA ROM which updated the bootloader
Flashed CWM Touch Recovery 6.0.2.7
Booted in Recovery
Wipe Data / Factory Reset
Booted Normally
Installed crDroid ROM v10 with Siyah Kernel
This was finished at 5:30pm last night and my phone hasn't frozen since.
Spoke too soon
Well,
Phone is now dead.
Completely.
Doesn't turn on anymore.
I want to cry...:crying::crying::crying:
Ali5anDro31 said:
update: my phone has almost stopped freezing. in past 24 hours it has frozen only ONCE !!
i've noticed that the freezing becomes more frequent if i pull the battery or restart by holding the power button.
so i started leaving it to sort it self out every time it freezes. and now its running smoothly.
Click to expand...
Click to collapse
Hi Ali5anDro31,
Just curious if you have any further updates? Is yours still working well?
It seems I have the exact same problem as you (freezes randomly, more likely to freeze during heavy load but also often within 5 minutes of boot, usually unfreezes in about 20 minutes, and often gets stuck on Samsung logo if forcing reboot rather than waiting).
For a while I thought that following your advice and just letting it unfreeze itself when it happens (even though it takes a long time) it might have been fixed (going 18 hours without a freeze after having about 30 freezes the two days prior), but now I just got one again (within 5 minutes of starting browsing this morning).
Should I stick with it and hope it resolves itself, or take other measures (e.g. see if I can return the phone)?
am314159 said:
Hi Ali5anDro31,
Just curious if you have any further updates? Is yours still working well?
It seems I have the exact same problem as you (freezes randomly, more likely to freeze during heavy load but also often within 5 minutes of boot, usually unfreezes in about 20 minutes, and often gets stuck on Samsung logo if forcing reboot rather than waiting).
For a while I thought that following your advice and just letting it unfreeze itself when it happens (even though it takes a long time) it might have been fixed (going 18 hours without a freeze after having about 30 freezes the two days prior), but now I just got one again (within 5 minutes of starting browsing this morning).
Should I stick with it and hope it resolves itself, or take other measures (e.g. see if I can return the phone)?
Click to expand...
Click to collapse
I keep getting freezes also.
So far, it only happens with XXELLC based roms. When I go back to XXELLA the phone never freezes.
I have tried several XXELLC Roms, but all of them freeze, including Omega and VikingRom.
I'm now on VikingRom v4.1 (XXELLA) and no freezes.
Edit:
Nevermind, now it's happening also on XXELLA roms. All this started happening to me after i installed CM10.1, and then i went directly to XXELLC, of course wiping everything including internal storage.
Spent 2 days with this problem, i'm on XXELLA with a completly unmodified S3 using a 64gb SD card. I think i've fixed it have now been running for 30 hours without a freeze. before it was freezing every 5 minutes, nearly sent the phone back.
Any way my solution is uninstall all updates to samsung 'music hub' and uninstall the samsung push service updates and disable. this seemed to fix it. Can't believe Samsung are putting out software that knacks their own phones.
Hello.. just found this topic..
What color is your S3?
My manager had similar problems and he asked me if i could fix it.. in the end the phone just died.
My girlfriend has the same problem and her phone died today..
Both my manager and girlfriend had the first batch of white S3
blue
thinkgreenn said:
Hello.. just found this topic..
What color is your S3?
My manager had similar problems and he asked me if i could fix it.. in the end the phone just died.
My girlfriend has the same problem and her phone died today..
Both my manager and girlfriend had the first batch of white S3
Click to expand...
Click to collapse
My dead phone is also a White one from the 1st batch from the UK

Phone freezes randomly..every 5-10 mins..On different ROMS/safe mode.stock Rom..

Hi
I was running on Omega v38 past few days, and my phone was running great.
Few days back my phone got totally stuck once, but a reboot fixed it.
Today I upgraded to Omega 40, and my phone started to freeze every few mins.
So I megawiped, and reinstalled it.
My phone got frozen in the set up screen itself.
Megawiped and installed Foxhound.it ran great for few minutes and gets frozen every 5-10 mins.
So I mega wiped and reinstalled Omega 38.
Same problem. Even during searching for Titanium backup, the phone got frozen.
By frozen, I mean the screen won't respond or turn off.
Only a reset would solve the issue.
I've also noticed that the phone is getting too hot during it.
Any fix?
Could it be an indication to SDN issue?
that's really strange have you wiped system during the "megawipe")) ?
i guess the only solution is to return to stock via odin and than flash again
Triangled Away
Flashed Stock Rom
Still the problem persists.
Even in Safe Mode.
eggman89 said:
Triangled Away
Flashed Stock Rom
Still the problem persists.
Even in Safe Mode.
Click to expand...
Click to collapse
Having the same problem over here, tried numerous roms (OMEGA v37-v40, CM10.1, Resurrection) no luck at all. Phone keeps randomly freezing. So I decided to go back to stock and unroot (for warranty reasons). Without any problems I unrooted my device, and installed a stock JB rom from my country (Netherlands). Traingle away, worked like a charm, but still, when installing apps and settings, I got random freezes, even on stock (official rom). As you said as well, screen would not respond, no hardware keys either. So decided to return it for warranty, and get a new phone/repaired hardware. Woke up, phone still running (very surprised), used it throughout the day, only a random reboot in the late evening and a single freeze. I really don't get how this bug/hardware problem works... Going to see what happens next couple of days, before returning for warranty... I also tried other tricks, such as in this thread: http://forum.xda-developers.com/showthread.php?p=37432509 not sure if it helped, but it sure looks that way. I also check if my EMMC was insane (http://forum.xda-developers.com/showthread.php?t=1993044&page=388) And it is, not sure however if this is related, because the sudden death problems mention not booting at all.
Good luck, keep us posted on your progress.
CrashyNL said:
Having the same problem over here, tried numerous roms (OMEGA v37-v40, CM10.1, Resurrection) no luck at all. Phone keeps randomly freezing. So I decided to go back to stock and unroot (for warranty reasons). Without any problems I unrooted my device, and installed a stock JB rom from my country (Netherlands). Traingle away, worked like a charm, but still, when installing apps and settings, I got random freezes, even on stock (official rom). As you said as well, screen would not respond, no hardware keys either. So decided to return it for warranty, and get a new phone/repaired hardware. Woke up, phone still running (very surprised), used it throughout the day, only a random reboot in the late evening and a single freeze. I really don't get how this bug/hardware problem works... Going to see what happens next couple of days, before returning for warranty... I also tried other tricks, such as in this thread: http://forum.xda-developers.com/showthread.php?p=37432509 not sure if it helped, but it sure looks that way. I also check if my EMMC was insane (http://forum.xda-developers.com/showthread.php?t=1993044&page=388) And it is, not sure however if this is related, because the sudden death problems mention not booting at all.
Good luck, keep us posted on your progress.
Click to expand...
Click to collapse
My phone has finally died (SDS) after few days of random freezing.
Gave it to service center. They replaced it with a new Motherboard which is of 32 gb . :victory::victory:
eggman89 said:
My phone has finally died (SDS) after few days of random freezing.
Gave it to service center. They replaced it with a new Motherboard which is of 32 gb . :victory::victory:
Click to expand...
Click to collapse
eggman, can you let me know which service centre in bangalore. I got my mobo replaced for an audio issue. They gave me a new Mobo with 16GB and the bad eMMC chip. Having lots of freezing issue.
cheers,
Vince

Phone freezes, requires restart

I installed jellybam 7.4 the day it was released and since then I had an issue where the phone would regularly freeze with the only way of fixing it to restart the phone (holding in the power button).
I had originally just upgraded without wiping the phone, so figured last night I'd do a complete wipe (zoots megawipe) and start again. However today I am still getting the same freezes (in fact twice in the last 10 mins!).
Any ideas what might be causing this? Is there any diagnosis app that i can run to see what's causing the freezing?
I wiped again today and installed 7.5 and still the same issue.
Thanks in advance!
I'm having the sort of the problem so I thought I could borrow this thread since our problems seems to be similar.
Can boot the device without any problems, but it freezes randomly.
Tried:
* Different roms (want to use Slim Bean and are currently using it)
* Full wipe / Factory reset
* Wipe cache / Dalvik cache
* Not allowing Android to restore my apps after factory reset (in case some app was causing this)
* Tried latest Perseus kernel (but got a bootloop so reflashed everything)
http://forum.xda-developers.com/showthread.php?t=2133401
the solution...
Sent from my Supercharged V12 Samsung Galaxy S3 using Tapatalk
Very bad Samsung After Sale Services
I'm very unhappy with Samsung
I got the same problem. Cannot use it because the screen freezes all the time so I need to unplug the battery for restart each time.
Then I decided to sent my phone to Samsung repair services. After 2 weeks, they sent it back to me.
Back to home, I turned on my phone and made a reset for the first installation but when I tried to connect into my google account, the screen has been frozen once again !!!. Then after and after ...
So the screen touch issue has not been solved even if my phone just came back from Samsung repair services. !
According to the repair document, they has just reinstalled the firmware but did not take care of the hardware.
So if this problem is well known why Samsung did not take care of this problem correctly ?
Now, They keep my phone for more than 4 weeks and did not give me a decent replacement phone with 3G at least.
For those who has got this problem, I recommand you to write clearly the problem with a letter joined to your request for the repair services before you send your phone.
Thanks.
nhariamine said:
http://forum.xda-developers.com/showthread.php?t=2133401
the solution...
Sent from my Supercharged V12 Samsung Galaxy S3 using Tapatalk
Click to expand...
Click to collapse
Thanks for your answer
Really hope this is the cause and fix for our collective problems.
Update:
After doing what I was told to do in that post the freezing was significaly lower. They still occur but not as much, from 40 times yesterday to 1 today so far.
Unfortunately I came across that thread a couple days ago, have tried the DFG method lots of times and I still get freezes. Now arguably they aren't now as frequent, but I've had days where it doesn't freeze at all, so that may just be luck.
Possibly stupid question... Are you able to flash a new firmware whilst keeping your custom ROM?

[Q] Help LG-P760 frequent crash

LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
lamui said:
LG-P760 stock Android 4.1.2
Only basic apps, FB, gmail etc.
1. Factory/hard reset
2. Works around 3-4 days perfectly, then starts to crash.
By crash I mean black screen, nothing helps, only battery pull.
3. After first crash, starts crashing more frequently. Happens only in standby.
Worst was today: If I start phone, log in, then it wont crash before I put it in standby. First time in standby, within 30 second, it had crashed.
twice crashed when someone tried to call me. Vibrated once, then crashed.
I would like to avoid replacing my phone.
Any ideas how to find the source of this problem? Any recommendations?
Click to expand...
Click to collapse
I had the same problem with Vietnam Rom and it was the baseband. I changed to the baseband from ICS from a Rom of my country so I have Vietnam Rom+Original ICS baseband and everything works well.
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
You can.
lamui said:
Thanks.
Although, I understand it mostly is problem when you have unlocked bootloader.
I am running stock everything.
And they have problem with rebooting phone, mine crashes and freezes.
Weird is that it starts around third day of normal use.
I think I have to take on a quest with a warranty. Does anyone know, can I contact LG straight without the provider, where I bought the phone?
Click to expand...
Click to collapse
I haven't unlocked it. The problem was the same: SOD sleep of death, when the screen goes off you can't do anything but pull the battery.
But if you can use the warranty use it. You should find the warranty info in the box to know where send it in your city.
Sent from my LG-P768 using xda app-developers app
Thanks. I will search into it. Sleep of death is new expression for me.
I only have phone, it came from relatives who threw away receipt + box.
Luckily I managed to get new receipt from provider yesterday (I dont think they usually give out receipts twice), so now I can use local warranty.
Thanks everyone for replying. I will post update when I have final solution.
Since you are stock you might want to consider flashing the kdz to see if that helps. Good luck!
Sent from my LG-P769(20d) using the xda-developers app. If I helped you please hit the "thank you" button.
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
neo1piv014 said:
I'm having the exact same issue with mine. I've heard everything from "try a different SD card" to "factory reset," and nothing seems to permanently fix the issue. What I've found kind of sort of works is just reboot it a whole bunch until it finally comes up and doesn't do it any more. From there, I'm good to go until the battery runs out or I need to reboot it because all the bloatware is causing it to glitch. This usually means that I have to reboot my device 10+ times in a row every few days. Hopefully, you found a more viable fix than this.
Click to expand...
Click to collapse
Hi
I managed to kind of solve this issue. Because I am not sure how, I haven't closed thread yet.
Anyway, I warranted device, they re-installed soft. Came back, same thing. After around weeks use, SOD. Factory reset. After that, things went interesting.
I tried not to leave it idle. Always had something running. I also had noticed by the time it never occurred when it was plugged in or music was playing.
One day it did it again, but I was in a hurry and just disregarded it. I did something(I was busy, maybe just plugged it in automatically?) and it came back up. It took like 10 sec for screen to start, but it did just wake up. And it haven't had crash ever since. I have no idea is this solution or is this just some coincidence and I am not keen to factory reset again, to see will it reoccur. It's my only phone
TLDR: Managed to get out of sleep of death, haven't reoccurred since.

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