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Dear Austin,
Congratulations on the new purchase of the HTC EVO 3D. We are more than happy to be able to provide some clarity to the situation at hand Austin. We’re pleased to announce that we have heard everyone’s comments and constructive suggestions and have decided to go forward with this initiative. Locked devices will receive an over the air update from your service provider but as of yet no estimated time of the update release. We currently don’t have a schedule yet, but stay tuned; we will let you know via our official website and official social media outlets.
Sincerely,
Brian
HTC
Notice what i bolded. Our "locked" device will recieve an OTA unlock!
Will have to wait patiently I guess..
Sent from my PG86100 using XDA Premium App
aray92 said:
Dear Austin,
Congratulations on the new purchase of the HTC EVO 3D. We are more than happy to be able to provide some clarity to the situation at hand Austin. We’re pleased to announce that we have heard everyone’s comments and constructive suggestions and have decided to go forward with this initiative. Locked devices will receive an over the air update from your service provider but as of yet no estimated time of the update release. We currently don’t have a schedule yet, but stay tuned; we will let you know via our official website and official social media outlets.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number 11USCW27ENA000066.
Sincerely,
Brian
HTC
Notice what i bolded. Our "locked" device will recieve an OTA unlock!
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Awesome! That's all I needed to hear. A direct statement.
tweston1 said:
Awesome! That's all I needed to hear. A direct statement.
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Click to collapse
This is what I have been waiting for!
Sent from a dual core beast 3VO. Do this on your iFail 4
Yea no ETA could be 6 months from now
Ryan00 said:
Yea no ETA could be 6 months from now
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Let's be a little more realistic. This should be within the next 27 days or HTC with have tons of EVO 3ds
Sent from a dual core beast 3VO. Do this on your iFail 4
Haha! Their Facebook page blew the f*ck up.
Hopefully all the feedback did work (again). I know I had my share. LOL. I honestly believe they will decrypt it for us. Just a matter of time.
Sent from the 3VO
As long as it is done before end of July. If not will likely return for the Sprint Galaxy S2. Think there should be an announcement from both Sprint and Samsung in the next few weeks with more details.
Bit would much rather keep my 3VO, with a ROM cooked up by Myn
Sent from my EVO-3D waiting for Myn's ROM
My guess is now that it has been made legit, even if the the OTA has no ETA everything will be AOK because some HTC QA tester will leak some keys to the locked bootloader to XDA on the DL ASAP.
The phone is smoking fast and sense 3.0 is great so I don't care how long it takes.....as long as it gets unlocked i'll be happy
ministersin said:
My guess is now that it has been made legit, even if the the OTA has no ETA everything will be AOK because some HTC QA tester will leak some keys to the locked bootloader to XDA on the DL ASAP.
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Acronym win!
Great news!
Yes this is great hopefully everyone will keep the bootloader htc emails in here and out of the dev section.
btw this was noted in the xHausx thread by me when I asked them why they didn't just toss it up on their site like xhausx suggested.
Their response(2days ago) was thats not how they want to do it and they are currently still developing the software to do such in a software update.
btw nice work, at least attempt at making a big stride in your thread in the Dev section. Nice to see people trying stuff!
sgt. slaughter said:
Yes this is great hopefully everyone will keep the bootloader htc emails in here and out of the dev section.
btw this was noted in the xHausx thread by me when I asked them why they didn't just toss it up on their site like xhausx suggested.
Their response(2days ago) was thats not how they want to do it and they are currently still developing the software to do such in a software update.
btw nice work, at least attempt at making a big stride in your thread in the Dev section. Nice to see people trying stuff!
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sounds like a load of crap. I don't trust them. the facebook onslaught must continue.
daneurysm said:
sounds like a load of crap. I don't trust them. the facebook onslaught must continue.
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Oh i agree. keep it going till its officially done and out for everyone.
If you accept an OTA to unlock the 3VO's bootloader, is it possible that Sprint can somehow disable wireless tethering even on a rooted device? I would think that they know what's up; everyone with a rooted device doesn't have to pay $30 for hotspot.
sgt. slaughter said:
Yes this is great hopefully everyone will keep the bootloader htc emails in here and out of the dev section.
btw this was noted in the xHausx thread by me when I asked them why they didn't just toss it up on their site like xhausx suggested.
Their response(2days ago) was thats not how they want to do it and they are currently still developing the software to do such in a software update.
btw nice work, at least attempt at making a big stride in your thread in the Dev section. Nice to see people trying stuff!
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Click to collapse
Thanks man. I really throught I had something going because build properties is a digital identity for adb that distinguishes production models from developmental ones.
Sent from a dual core beast 3VO. Do this on your iFail 4
RyanInAj said:
If you accept an OTA to unlock the 3VO's bootloader, is it possible that Sprint can somehow disable wireless tethering even on a rooted device? I would think that they know what's up; everyone with a rooted device doesn't have to pay $30 for hotspot.
Click to expand...
Click to collapse
NS4G doesn't have to pay $30 for hotspot...AND the phone comes unlockable out of the box.
I doubt Sprint cares that much....we are a relatively small minority of their total accounts and we are going to find a way to tether for free regardless of if we get unlocked or not.
Also isn't Sprint the only company that doesn't censor tether apps from the market? I'm pretty sure they also have an official 'non-anti-tether' stance.
...and that's to say nothing of the fact that we pay for our data service and who cares where our bits come from and go to? We pay for the transport of said bits...the contents, origination and destination should really be irrelevant.
Besides, I can saturate my wireless connection with pandora or a couple of downloads on my phone just as easily as I could by hooking it up to a computer.
EDIT: Either way, I don't think they could possibly prevent tethering without throwing multiple monkey wrenches into the works.
When i went to look at the phone the otherday on the 24th my sprint guy that i always deal with said u know they r unlocking the bootloader in 60 days right? An i was like no i thought it would already be unlocked he said he read somewhere 60 days to try an get ppl to stay with it
Now idk if this is true or not by the way this guy didnt know a thing on how to root untill i showed him now he flashes roms like crazy lol
I hope there will be an update release because honeycomb 3.1 is not optimized 100% for this hardware and device. So HTC please update Jetstream to 3.2 or ICS. 3.2fully support qualcomm dualcore processors and memory controllers. 3.1 is kill this device and hardware.
Thanks
Sent from my HTC PG09410 using Tapatalk 2
Some news or updates from Htc? Or at&t?
S-off news or os upgrade?
Sent from my HTC PG09410 using Tapatalk 2
feherhollo said:
Some news or updates from Htc? Or at&t?
S-off news or os upgrade?
Sent from my HTC PG09410 using Tapatalk 2
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Got a reply from AT&T regarding updates. They asked exactly what I was looking for. Have replied but no reply back as of yet. Hoping that something happens. Off till Sunday. Won't be checking in till Sunday or Monday. So hope they reply in that time. Also, no one seems to have done anything about the pictures globatron asked for. Or does anyone know how to cont ct him to know if the pictures I put up are what he wanted or not-if not, then to direct us as to what he wants?
Sent from my HTC PG09410 using XDA
Please let me know when you get back some info from at&t
feherhollo said:
Some news or updates from Htc? Or at&t?
S-off news or os upgrade?
Sent from my HTC PG09410 using Tapatalk 2
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I received this from HTC a 2 days ago. Same old song and dance....
Dear Chris,
Thank you for your feedback it is very important to us. I understand your frustration in regards to wanting android 4.0 on your device. I wish I could provide you with more info but we simply do not have it. We were given a list of what devices that would be getting the update. The Jetstream was not on that list. This does not mean it will not get it, we just don't have any information on it at this time. If you follow us on Facebook or Twitter, HTC will post information there as far as updates and release dates. If you have any more questions or feedback feel free to reply to this email, thank you and have a great day.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Nicole
HTC
Want to see what others are saying? Have a question to ask other HTC fans?
Become a fan of HTC facebook.com/htc
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Subscribe to our YouTube Channel youtube.com/htc
Explore our development resources developer.htc.com
We are unable to receive replies to this email account. Please visit us at htc.com if you have any questions or need further assistance.
Click to expand...
Click to collapse
A real shame!
I can honestly say that I admire the devotion you guys have for your Jetstream. Sometimes you just have to face reality though, HTC has abandoned this tablet. The HTC Flyer which is a cheaper, older, less powerful tablet gets an official announcement of ICS upgrade before a more expensive and more powerful tablet, that's saying something. If you guys got to the dev section and read pages 15-17 of the [ROM]<==Galaxy Task v3==>(3-17) AT&T Jetstream topic is should give you an idea where on HTC radar this tablet is. This is not a Flagship device for HTC because it has done so poorly in sales, even task650 who is a recognized developer who has made the HTC Jetstream the best it can be agrees with all of this. I remain somewhat hopeful that HTC will release ICS for this tablet but I don't expect it to be anywhere close to Q3 2012 or even Q4 2012 which is a shame because hardware wise this tablet is a beast. HTC rushed this tablet to compete with Apple/Samsung and left the software full of bugs and not optimized for the hardware.
If you guys hear back from AT&T or HTC please post results. Maybe the right amount of nagging will push HTC to be loyal to their customers.
**Fingers Crossed**
Dear Jordan,
Thank you for contacting HTC, Jordan.
I can understand how important it is to have the latest updates for both your phone and your tablet alike. There has been much speculation over the availability to update tablets to Ice Cream Sandwich. Word on the street is that ICS will be a phone based update and that tablets around the globe will get their own strain of software. Can this be confirmed? Absolutely not. Is this just talk around the water cooler? Absolutely.
The chances of seeing your tablet being updated to ICS are probably better than seeing this rogue update appear in the limelight. Seeing as we here in technical support are not privy to such information I cannot confirm nor deny anything. And as you have stated we certainly don't decide the who's and what's in the world of software updates. What I will be happy to do is forward your request/comment to our developers. We take all suggestions seriously and use this information when researching possible improvements or updates for our devices.
I would recommend staying up to date on all things ICS by following us on Twitter and Facebook as these sites are updated daily with the latest news.
I thank you for taking the time to forward your comments to us. It is always helpful to have customer input, positive or negative. If you need anything else Jordan do not hesitate to contact me again by email.
Let me know if I have successfully answered your question, please click here to complete this.
To send a reply to this message, please click here.
Sincerely,
Bianca
HTC
Click to expand...
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The reply I got...
feherhollo said:
Please let me know when you get back some info from at&t
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Back from exam, but no news yet.
I think I will be selling mine. Beautiful and powerful device but is in a dead stick to be forgotten and us user who payed for it and still paying to att for data plan are stuck with it with out any updates. It sucks.
juannicolas said:
I think I will be selling mine. Beautiful and powerful device but is in a dead stick to be forgotten and us user who payed for it and still paying to att for data plan are stuck with it with out any updates. It sucks.
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Sad to hear that.
I was thinking of asking all users here to bombard HTC and AT&T with a request asking for some release details about future details of upgrade/possibility of ICS. If probably many of us were to email them/contact them, may be just may be it may reach higher up in the organisation and help us see ICS soon.
Anyone up for this plan?
Perhaps we could fix a particular date when the message has spread to send the emails, then volume load on HTC and AT&T would definately be higher.
kailashpchhabria said:
Sad to hear that.
I was thinking of asking all users here to bombard HTC and AT&T with a request asking for some release details about future details of upgrade/possibility of ICS. If probably many of us were to email them/contact them, may be just may be it may reach higher up in the organisation and help us see ICS soon.
Anyone up for this plan?
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Well I can contribute on that. Let me know the right email address and I will drop my cute and right to the point question
juannicolas said:
Well I can contribute on that. Let me know the right email address and I will drop my cute and right to the point question
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Click to collapse
How about a date of 15th May? Let the word spread and lets get the right email addresses and try it out. But we will need almost the entire community to pool in for some effect and some response from them.
kailashpchhabria said:
How about a date of 15th May? Let the word spread and lets get the right email addresses and try it out. But we will need almost the entire community to pool in for some effect and some response from them.
Click to expand...
Click to collapse
Sounds good to me.
kailashpchhabria said:
How about a date of 15th May? Let the word spread and lets get the right email addresses and try it out. But we will need almost the entire community to pool in for some effect and some response from them.
Click to expand...
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+1
10 char
Its been many weeks since the new firmware went into final testing. So how is it coming? I understand there are people testing it? Are there any big problems? Why hasn't it been released already?
Any info on a ETA would be nice.
Cheers guys.
Edit: title updated
I dreamed we were getting Jellybean 4.1 and will be out no later than the middle of June but maybe sooner. Basically the same code Asus is putting into the Google Nexus 7 inch tablet due out towards the end of June.
clouds5 said:
Its been many weeks since the new firmware went into final testing. So how is it coming? I understand there are people testing it? Are there any big problems? Why hasn't it been released already?
Any info on a ETA would be nice.
Cheers guys.
Click to expand...
Click to collapse
It has been very quiet. Maybe they actually have noticed that the Prime does not perform like a quad core tablet should and they are seriously fixing the software. At least I hope so.
Rytkonen said:
It has been very quiet. Maybe they actually have noticed that the Prime does not perform like a quad core tablet should and they are seriously fixing the software. At least I hope so.
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I was going to post a similar thread to this yesterday - It has been a while since it went in to testing.
I hope for a dramatic increase in speed when the update is eventually shipped! Anyways all speculation for now.
kevinm2k said:
I was going to post a similar thread to this yesterday - It has been a while since it went in to testing.
I hope for a dramatic increase in speed when the update is eventually shipped! Anyways all speculation for now.
Click to expand...
Click to collapse
Would be nice to hear some official comments about the progress.
clouds5 said:
Its been many weeks since the new firmware went into final testing. So how is it coming? I understand there are people testing it? Are there any big problems? Why hasn't it been released already?
Any info on a ETA would be nice.
Cheers guys.
Click to expand...
Click to collapse
just send me a pm...at work now.
update: continue reading on....I posted it in this thread..
demandarin said:
just send me a pm...at work now.
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Oh man, an invitation like that in a thread like this will fill up your pm box fast.
(sorry - couldn't resist )
Gremlin001 said:
Oh man, an invitation like that in a thread like this will fill up your pm box fast.
(sorry - couldn't resist )
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damn, u were right..lmfao thats funny.. ill reply to them once I get the chance. probably after work. hate typing on my phone.
It's too bad you're only allowed to tell one person at a time, otherwise this thread would be a great place for you!
demandarin said:
damn, u were right..lmfao thats funny.. ill reply to them once I get the chance. probably after work. hate typing on my phone.
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seeknom said:
It's too bad you're only allowed to tell one person at a time, otherwise this thread would be a great place for you!
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lol, is that what it is? I was wondering why you didn't just post it here! Makes sense now - yeah sorry i'm one of the ones clogging up your inbox - leave me till last i'm in no rush seen as my charger has decided to pack in
I guess Google is realizing just how buggy this chip is.
Hopefully, by implementing it for the Nexus tab, they will fix the issues without crippling the device too much.
..........
I have been pm'ed by a member asking if I had heard anything and thought I gotta be a little proactive here so bear with me. The pm did not upset me but thought I'd better put this out there anyway.
Please do not pm me asking if I have heard anything about the next update. I was kidding around with demandrin (dunno if I spelled that right) earlier in this thread and that was all it was. I don't get inside info from him nor will I ask him for it. My Prime is working better than it has been with .21. It isn't perfect but I am happy with it.
I PM'd you demandarin, I think I got the wrong idea about asking for updates, sorry for the PM!
Stewart
Ill answer everyone pm when I get home. IM still at work. too much to reply to from my phone.
Instead of PM'ing demandarin, how about one of the people who gets a response posts the information here so everyone can see?
Or if possible, is there an actual official Asus website devoted to tablets? I've looked in the past and have not found one. I think it would be more useful if I were giving and getting feedback to someone actually from Asus.
ill1 said:
Or if possible, is there an actual official Asus website devoted to tablets? I've looked in the past and have not found one. I think it would be more useful if I were giving and getting feedback to someone actually from Asus.
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+1 to this.
The information drought isnt good for anybody, but, I think its very telling.Getting second hand information , is not only unreliable, generally it is not current or correct, regardless of what some people think.
Just got home from work. Do to the sheer number of pm's I got, I will just post here shortly. Have to run an errand real quick then will post. This info will be for those who wish to know or want to read it. There is a new developement which I will share also which might explain the delay. be back shortly
demandarin said:
Just got home from work. Do to the sheer number of pm's I got, I will just post here shortly. Have to run an errand real quick then will post. This info will be for those who wish to know or want to read it. There is a new developement which I will share also which might explain the delay. be back shortly
Click to expand...
Click to collapse
Look forward to it!
just looked at the update page and they changed it from Q4 to "further plans coming soon".... no ICS or maybe they're planning on just going with jelly bean? From what i hear about motorola we might not be getting anything :/ https://forums.motorola.com/pages/00add97d6c
Just started a tread on the discussions forums at Sprint. I am so fed up with the problems on this phone. And seeing that we as customer have been take for a ride. No words from Motorola or Sprint.
Is all BS if they were going to send the update why did they put it "under development" for months?
ryantek said:
Just started a tread on the discussions forums at Sprint. I am so fed up with the problems on this phone. And seeing that we as customer have been take for a ride. No words from Motorola or Sprint.
Is all BS if they were going to send the update why did they put it "under development" for months?
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Click to collapse
Exactly man. This phone is only a year old and we're still stuck on GB? Smh. We've been waiting patiently to at least get the drivers and libs to make our ROMs perfect but after learning this im putting my phone up for trade. First they push us back, now we might not even get it! Its bull.
Sent from my MB855 using xda app-developers app
Jaemostoriginal said:
just looked at the update page and they changed it from Q4 to "further plans coming soon".... no ICS or maybe they're planning on just going with jelly bean? From what i hear about motorola we might not be getting anything :/ https://forums.motorola.com/pages/00add97d6c
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Click to collapse
Of course they did. I thought it was somewhat obvious that if the Atrix changed its update status as would the Photon. We need not focus on our phone. If Atrix gets it, we will too, bottom line. So we need to help our brothers over there in whatever way we can as it will benefit us all. Don't lose hope, our efforts are making a difference. http://forum.xda-developers.com/showthread.php?p=31943331
Acvice said:
Of course they did. I thought it was somewhat obvious that if the Atrix changed its update status as would the Photon. We need not focus on our phone. If Atrix gets it, we will too, bottom line. So we need to help our brothers over there in whatever way we can as it will benefit us all. Don't lose hope, our efforts are making a difference. http://forum.xda-developers.com/showthread.php?p=31943331
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Click to collapse
It says the same thing for the atrix though. I guess we can only hope.
And this phone is screwing with me. I'm late for class because this phone thinks its funny randomly rebooting and staying at the moto screen over night -_-
Sent from my MB855 using xda app-developers app
I am wondering how many photons are out there? A couple thousand I assume.
But, the worst part is that I fell they have been playing us all a long. Between Sprint and Motorola.
Sprint know that this phone has problems, they just won't acknowledge it. And sending an update to lock the device even more, I have never seem anything like that. Ever.
Motorola is clearing stock of Photon 4G on their website with free car dock @$349 without contract...
It seems like we have been fooled by the lollipop of ics so that we retain Photon 4G and not move to other phone or operator till Photon Q is released... :banghead:
If so this will be my last motorola phone ever... If not then simply they are wasting their time in locking bootloader or with other security coding...
Funniest mobile phone company I've ever seen.
Sent from Motorola Photon 4G via Reliance
Well this is it!!
First if all MOTOBLUR suxx big time..n as photon is nt going to get ICS or JB soon..this is d last Motorola phone i will av..
Sent from my MB855 using xda app-developers app
Photon.... makes me mad
It makes me disgusted with the lack of support form Motorola. With all the Droid updates on verizon and no support for the Photon on Sprint seems like we're less than an after thought. I upgraded from an original EVO and the support for that was at least bearable. As far as rooting with the Photon unlocking the bootloader kills 4G Wimax. If I'm going to lose that might as well use an upgrade and ditch the Photon.
This is definitely my last moto phone!
Sent from my MB855 using xda app-developers app
i'm not hopeful about that but i think they are planning jump to jb directly.
droid 3 is a 2011 phone but status is: "Will remain on Gingerbread (Android 2.3)"
photon also is a 2011 phone but our status isn't certain like droid 3's status.
I'm not taking any bets either, but I think they will skip ICS and go to JB.
This will most likely be my last Moto phone.. I went from the Original Evo to the photon because I liked the build quality of Motorola phones. Friend of mine had a droid x and it seemed very well built. My photon has not had any of the build issues that my Evo did but i have been less than happy with the locked bootloader and lack of support on Motorola's part I assumed that when google bought out Motorola mobility we would be getting updates on par or faster than other manufacturers Guess that was a fools dream. Another reason i bought this phone was because i bought a xoom when they came out and was impressed with the tegra 2 and the quality of the xoom. My son has the original transformer and while it is thinner than the xoom, it feels kinda cheap and has some bright spots on the screen. xoom has had none of the issues of the transformer besides my 4 year old putting a small dent in the aluminum backing a couple weeks after i purchased it. I would love to dump this phone but since Sprint changed their upgrade policy i'm stuck with it for another year instead of being able to upgrade every year like I used to be able to. Was unlocked for a good while and enjoyed the ICS ports but got tired of sprints SOOOOO slow 3g and preferred the ability of having 4g when i want it. At this point i wish Motorola would just leak their build if they have one and let the devs here do the rest. They are pretty much there but without proper driver libs we are pretty much screwed. Becoming pretty annoyed with Motorola and SPRINT as a whole. Phone bill keeps going up and as far as i can tell just about every carrier in my area has faster data speeds. I was pretty pissed the other day when a coworker with an EVO flashed to cricket was able to access the internet in a building we were working in and i was stuck ROAMING.
Punit Soni said that "Further plans coming soon" means they are still trying to figure out whether they are going to update that particular phone or not. So we as a community need to tell him that we need ice cream sandwich on our phones. whether it is because of lag or any other problems nwe need to convince him and Motorola to update our phones.
kdog350 said:
Punit Soni said that "Further plans coming soon" means they are still trying to figure out whether they are going to update that particular phone or not. So we as a community need to tell him that we need ice cream sandwich on our phones. whether it is because of lag or any other problems nwe need to convince him and Motorola to update our phones.
Click to expand...
Click to collapse
Hmm. wonder what factors they consider? How many users there are? Whether we are likely to upgrade within the motorola family of products? Presumably, how hard it is to do, but that's certainly not anythingwe can influence.
murrun said:
i'm not hopeful about that but i think they are planning jump to jb directly.
droid 3 is a 2011 phone but status is: "Will remain on Gingerbread (Android 2.3)"
photon also is a 2011 phone but our status isn't certain like droid 3's status.
Click to expand...
Click to collapse
It looks like the photon/Atrix ate the only phones in this status. The jump from jb from ics it's not nearly as large as the jump from gb to ics so I do consider this as an option. The photon is also listed as one of the devices that they promised jb updates to just last month. I'm hopeful but we're still playing the waiting game.
Sent from my MB855 using xda app-developers app
No photon ics????
I just find out about the new "Further plans coming soon" status on the ICS photon, so I decided to contact Motorola about this, and this is how it went: (please keep in mind that English is not my first language, so the whole time I was trying to be as polite as you can be when you are this frustrated and the language barrier is not helping)
Denz: Hi, my name is Denz. How may I help you?
John Santiago: I just find out that you guys change the photon ics status to "Further plans coming soon" what does that mean????????
Denz: Let me check my resources first. One moment, please.
Denz: While checking for the information, please provide the serial number: Go to Settings, About Phone, Status, get the MEID.
John Santiago: deleted meid
Denz: Thanks. Be right back. Please bear with me.
Denz: As I have checked, at the moment, we do not have any information as to when the next update will become available or if ICS will be available for Photon. Motorola is a company committed to quality in all the steps of the this process We want to ensure that this upgrade will comply with Motorola quality standards before we officially release ICS for our phones. We will keep you posted.
John Santiago: that's it????
Denz: Please refer to this link for future ICS updates:
Denz: deleted link
Denz: Sorry. This one:
Denz: deleted link
Denz: I suggest to register in the Motorola Forum to get the most up to date information regarding the ICS update for Bionic. There, you can post your comments and questions. The forum manager responds to each concerns in a timely manner.
Denz: deleted link
John Santiago: bionic???????? I'm talking about the Photon 4g not the bionic
Denz: Sorry. I meant photon.
Denz: Kindly wait for future ICS announcements. Okay.
Denz: Anything else you need assistance with?
John Santiago: Is this how Motorola plans to keep happy costumers
Denz: We understand how you feel. We open a record for all consumer contacts which are then routed to the proper department for any further research. We thank you for providing your feedback and for bringing it to our attention. It is through feedback like yours that we are able to keep on finding solutions to improve our products. We just donut have any information right now.
John Santiago: Thanks for nothing Motorola "NEVER AGAIN"
Denz: If you need any more information get in touch. Thanks from Motorola, bye!
Denz has disconnected.
I know there's more people talking about this on this forums and I apologize if my post is just one more annoying new member talking nuts but I feel like I've been lied to and I'm pissed about it.
I only have one more thing to say "MOTOROLA NEVER AGAIN"
Never say never, but at least not in the upcoming year.
What I don't understand is why people are bothering customer service reps about this. You aren't going to get a straight answer from them because they probably know just as much as you do. Its not fair to them.
Sent from my MB855 using xda premium
johnstgo said:
I just find out about the new "Further plans coming soon" status on the ICS photon, so I decided to contact Motorola about this, and this is how it went: (please keep in mind that English is not my first language, so the whole time I was trying to be as polite as you can be when you are this frustrated and the language barrier is not helping)
Denz: Hi, my name is Denz. How may I help you?
John Santiago: I just find out that you guys change the photon ics status to "Further plans coming soon" what does that mean????????
Denz: Let me check my resources first. One moment, please.
Denz: While checking for the information, please provide the serial number: Go to Settings, About Phone, Status, get the MEID.
John Santiago: deleted meid
Denz: Thanks. Be right back. Please bear with me.
Denz: As I have checked, at the moment, we do not have any information as to when the next update will become available or if ICS will be available for Photon. Motorola is a company committed to quality in all the steps of the this process We want to ensure that this upgrade will comply with Motorola quality standards before we officially release ICS for our phones. We will keep you posted.
John Santiago: that's it????
Denz: Please refer to this link for future ICS updates:
Denz: deleted link
Denz: Sorry. This one:
Denz: deleted link
Denz: I suggest to register in the Motorola Forum to get the most up to date information regarding the ICS update for Bionic. There, you can post your comments and questions. The forum manager responds to each concerns in a timely manner.
Denz: deleted link
John Santiago: bionic???????? I'm talking about the Photon 4g not the bionic
Denz: Sorry. I meant photon.
Denz: Kindly wait for future ICS announcements. Okay.
Denz: Anything else you need assistance with?
John Santiago: Is this how Motorola plans to keep happy costumers
Denz: We understand how you feel. We open a record for all consumer contacts which are then routed to the proper department for any further research. We thank you for providing your feedback and for bringing it to our attention. It is through feedback like yours that we are able to keep on finding solutions to improve our products. We just donut have any information right now.
John Santiago: Thanks for nothing Motorola "NEVER AGAIN"
Denz: If you need any more information get in touch. Thanks from Motorola, bye!
Denz has disconnected.
I know there's more people talking about this on this forums and I apologize if my post is just one more annoying new member talking nuts but I feel like I've been lied to and I'm pissed about it.
I only have one more thing to say "MOTOROLA NEVER AGAIN"
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We just donut have the information lol
Sent from my MB855 using xda app-developers app
https://support.t-mobile.com/docs/DOC-37292
I wonder when it'll start rolling out.
Septembersrain said:
I wonder when it'll start rolling out.
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By end of March. Verizon is already getting it.
Sent via open market LG US998 V30/V30+
ChazzMatt said:
By end of March. Verizon is already getting it.
Sent via open market LG US998 V30/V30+
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I've given up on rooting. I do wonder what effect Oreo will have on the battery life.
We shall see!
Sent from my LG-H932 using Tapatalk Pro.
Okay, so now it's in the "Manufacturer Development" stage. Has anyone followed these (or have inside knowledge) enough to know how long, roughly, the timeframe of these stages take?
No idea here ... but I do know they only recently added the V30 to the Oreo list .... when it was clearly out for months in Korea.
So I wouldnt gamble on a timeframe for release - just that we will get it sometime.
UPDATE! https://twitter.com/Redoregon69/status/982024036980084736?s=19
redoregon said:
UPDATE! https://twitter.com/Redoregon69/status/982024036980084736?s=19
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So we're looking at about two weeks? A part of me hopes we'll crack root first.
Sent from my LG-H932 using Tapatalk Pro.
We'll see. I'm not betting on root, though.
redoregon said:
Okay, so now it's in the "Manufacturer Development" stage. Has anyone followed these (or have inside knowledge) enough to know how long, roughly, the timeframe of these stages take?
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About 8 months apparently..... :/
https://support.t-mobile.com/community/phones-tablets-devices/software-updates
Mind you even as a new device and updates in korea nothing was listed as it being able to be updated on the tmobile support page.
When I asked a customer service rep about it the said "we get our info from the manufacture"
At this point it will be my last ever phone purchased thru t-mobile. Not that they care about original customers at all. They are more interested in snagging people from the other 3 carriers.
Septembersrain said:
I wonder when it'll start rolling out.
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ChazzMatt said:
By end of March. Verizon is already getting it.
Sent via open market LG US998 V30/V30+
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We're well into April. Very strange.
Ok, changed today from "Manufacturer Development" to "Update in Development". We'll see what that means. But at least they're updating the page!
Funny how that stage doesn't exist...
https://support.t-mobile.com/community/phones-tablets-devices/software-updates
Not great news for you guys https://www.phonearena.com/news/T-Mobile-LG-V30-Android-8.0-Oreo-update-delayed_id104125
I would take this article with a grain of salt. The only evidence they show is the original tweet with RedOregon69 from the 5th. Based on the original tweet, we should see the update this week.
TheInfiniteAndroid said:
Not great news for you guys https://www.phonearena.com/news/T-Mobile-LG-V30-Android-8.0-Oreo-update-delayed_id104125
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That is an old story and it references the Tweet about the update being in 2 weeks while he should be this week.
Here is an article posted on TMo News dated April 6th with the Twitter conversation dated April 5th. The author of the Phone Arena article should have actually done his research instead of being lazy.
https://www.tmonews.com/2018/04/t-mobile-lg-v30-oreo-update-expected-two-weeks/
truckerdewd said:
That is an old story and it references the Tweet about the update being in 2 weeks while he should be this week.
Here is an article posted on TMo News dated April 6th with the Twitter conversation dated April 5th. The author of the Phone Arena article should have actually done his research instead of being lazy.
https://www.tmonews.com/2018/04/t-mobile-lg-v30-oreo-update-expected-two-weeks/
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Yeah that's my bad, I should have looked into it a bit further before linking it here, I just kind of relayed it to here once I seen it
TheInfiniteAndroid said:
Yeah that's my bad, I should have looked into it a bit further before linking it here, I just kind of relayed it to here once I seen it
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I don't blame you, I blame the author that posted it on Phone Arena for not researching it.
truckerdewd said:
I don't blame you, I blame the author that posted it on Phone Arena for not researching it.
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What's funny about the whole thing is that Phone Arena posted a story on April 7th by a different writer with the same Twitter conversation and it showed the dates of the conversation on Twitter. It proves that they are just regurgitating old stores and spinning them for clicks which is a big fat fail in my book. It also seems they are biased against T-mobile from looking through some of their other stuff.
What's sad is that Android Authority cited Phone Arena's story. That is another failure. Tech blogs are just copying each other's stories instead actually giving us useful information. I called Phone Arena and Android Authority out on the lack of actually checking stories and their failure to post legitimate news, not that they will fo anything about it.
I know now who not to trust for phone information and these losers top the list.
truckerdewd said:
What's funny about the whole thing is that Phone Arena posted a story on April 7th by a different writer with the same Twitter conversation and it showed the dates of the conversation on Twitter. It proves that they are just regurgitating old stores and spinning them for clicks which is a big fat fail in my book. It also seems they are biased against T-mobile from looking through some of their other stuff.
What's sad is that Android Authority cited Phone Arena's story. That is another failure. Tech blogs are just copying each other's stories instead actually giving us useful information. I called Phone Arena and Android Authority out on the lack of actually checking stories and their failure to post legitimate news, not that they will fo anything about it.
I know now who not to trust for phone information and these losers top the list.
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Yeah it sucks to be honest, it's a shame because PhoneArena used to be up there as best in my opinion, now they've just lost the vision I think, most of the comments on articles are them getting called out
TheInfiniteAndroid said:
Yeah it sucks to be honest, it's a shame because PhoneArena used to be up there as best in my opinion, now they've just lost the vision I think, most of the comments on articles are them getting called out
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Exactly. Half of what they post for specs on phones is inaccurate now days