Related
I'm thinking of getting a GT and have done some research here and other sites. The more I read the more worried I'm becoming whether buying a GT is really a good idea.
My main concerns are the screen issues, newton rings, moisture under the screen, oil slicks, shaky or flickering screen, device not turning on or charging properly, etc.
As with all forums, it's always the problems that get highlighted so I'm finding it difficult to gauge how wide spread these problems are, i.e. do they only affect 1% of the GTs or is it more like 30%? Do Samsung acknowledge there is a screen problem?
I'd like some candid advice from owners whether they are completely happy with their GT and whether they would buy one again if they were buying now?
If it makes any difference I'd be buying the 16GB WiFi only model from the UK.
I am very happy with my wifi galaxy tab10.1. In my opinion this is the best tablet currently available in market.
And I would advice any of my friends to buy this only at this moment.
Regarding newton rings : its acknowledged by Samsung UK and is present in the FAQ system of their website
http://skp.samsungcsportal.com/integrated/popup/FaqDetailPopup.jsp?cdsite=uk&seq=408522
Sent from my GT-P7510
I really like my tab, and haven't really had any problems. However, I did get some moisture under the screen after I left it laying outside on a hot day, but I just stuck it in the freezer and it went away .
Now, the decision of whether to get a GT... The main downfall is no external sd card (although this may not bother you). It's very thin, light, and looks good (+), but doesn't have the ports (like hdmi or usb) that other HC tabs have now (-). And, it's a bit more expensive than say a transformer, so you should take that into account too. My best advice would be to go somewhere like bestbuy and test them all out, then buy one on Amazon (generally cheaper).
Thanks for the replies guys. I'm not too bothered about the lack of external connections as the tab will mainly be used for some web browsing and the odd e-mail. I do however want to root it.
I did also consider the Transformer but the newer serial numbers haven't been successfully rooted yet. TBH, if it was rooted I would probably go for the transformer as it's ~€100 cheaper than the GT and already has the HC3.2 upgrade.
I've had a play with both and liked both. I preferred the GT's physical aspects (size and weight) and am familiar with TW as I have a GS2 so it's my first choice.
My main issues are the screen problems. Would you say the problem exists in all GTs (i.e. design flaw) but only manifests themselves when exposed to higher temperatures or is it something that is affecting only a batch of devices (i.e. manufacturing flaw)? I know that's probably difficult to answer but I'd like to hear opinions none the less.
sunseaker said:
Thanks for the replies guys. I'm not too bothered about the lack of external connections as the tab will mainly be used for some web browsing and the odd e-mail. I do however want to root it.
I did also consider the Transformer but the newer serial numbers haven't been successfully rooted yet. TBH, if it was rooted I would probably go for the transformer as it's ~€100 cheaper than the GT and already has the HC3.2 upgrade.
I've had a play with both and liked both. I preferred the GT's physical aspects (size and weight) and am familiar with TW as I have a GS2 so it's my first choice.
My main issues are the screen problems. Would you say the problem exists in all GTs (i.e. design flaw) but only manifests themselves when exposed to higher temperatures or is it something that is affecting only a batch of devices (i.e. manufacturing flaw)? I know that's probably difficult to answer but I'd like to hear opinions none the less.
Click to expand...
Click to collapse
Read the last 10 pages or more to get answers to some of your questions :
http://forum.xda-developers.com/showthread.php?t=1130230
Sent from my GT-P7510
ansonantonym said:
Read the last 10 pages or more to get answers to some of your questions :
http://forum.xda-developers.com/showthread.php?t=1130230
Sent from my GT-P7510
Click to expand...
Click to collapse
Thanks for the link. Well judging from that poll the problem seems to affect more than 50% of those that voted. It's not completely clear whether the problem has been fully resolved either. I've asked on that thread for people with screen replacements to say if the new screens have resolved the problem.
I would say i'm a basic user of my tab...i haven't rooted it as no idea how to go about doing that.
Overall for what I wanted it for, it's exceeded my expectations. I haven't encountered any issues with newton rings (touch wood) not lagging.
I have the 32gb wifi only version and I would suggest this is the optimum size. I feel the 16gb would be way too small.
Download dice player or another as this will play most files thrown at it. Also pay for the HDMI and USB adaptor to be able to watch on your TV or to transfer files. I've found this the easiest way to get files onto the tab rather than messing with Kies (don't go there) or using wifi explore options.
I wanted a tab for on the go, watching movies that i've downloaded without the need to convert (as with ipad). For this reason, it's a great tab, light and widescreen! Nice widgets and can customise the home screen. I'm sure I could get more use out of it, but I've come from apple products so new to android.
With the release of the TF2 coming nov 9th I'd definitely wait for that. If the Tegra 3 can run 1080p smoothly I'm making the switch over.
i have the 16gb metallic grey for 3 weeks now. I live in canada, i work as a real estate broker and am using the tab a lot, especially outside.
Here is fall season, temperatures are getting colder. I didnt have any problems with my screen. I really like my tab.
At first, i wanted to wait for TF2, but since they never said the exact date it would be release and that i was waiting since august, i bought the Galaxy 10.1 and i have nothing bad to say.
The only thing (as stated by others) the lack of sd/usb/hdmi slot turn me down a bit but u can fix that easy with thoses 2 : http://www.amazon.ca/Samsung-Galaxy...GY7Y/ref=sr_1_7?ie=UTF8&qid=1320212663&sr=8-7
and http://www.samsung.com/ca/consumer/...etail&subsubtype=others-multimedia&returnurl=
I'd wait if I was you. The GT10 is not perfect. Sometimes they have defects (gasp!). And then when you call customer service--they don't even speak the same language and they ask you questions! Can you imagine being asked questions! It's terrible! It's like they're saying "I hate your stupid face." when they ask you to "press the power button and tell me what happens." And performance? Well, it's good, but as soon as something new comes out it will totally suck. Like "wow, how did I ever use that" sucking. It will be abysmally bad! Everyone will laugh at you.
At some point, they will make a perfect piece of technology, then you won't need to ask because it will be perfect. Also, I think you should wait to breathe until the air is perfect. Hold your breath and I will tell you when it's time to breathe.
slack04 said:
I'd wait if I was you. The GT10 is not perfect. Sometimes they have defects (gasp!). And then when you call customer service--they don't even speak the same language and they ask you questions! Can you imagine being asked questions! It's terrible! It's like they're saying "I hate your stupid face." when they ask you to "press the power button and tell me what happens." And performance? Well, it's good, but as soon as something new comes out it will totally suck. Like "wow, how did I ever use that" sucking. It will be abysmally bad! Everyone will laugh at you.
At some point, they will make a perfect piece of technology, then you won't need to ask because it will be perfect. Also, I think you should wait to breathe until the air is perfect. Hold your breath and I will tell you when it's time to breathe.
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Click to collapse
Oh wow that's very helpful and original.
I don't have 500 bucks to throw at a device that may have a design flaw nor the time to chase around getting it repaired because of persistent problems and so was trying to gauge the reliability of the device and extent of any problems.
You obviously have too much time if you can write all that dribble. If you don't like the topic don't read it.
slack04 said:
I'd wait if I was you. The GT10 is not perfect. Sometimes they have defects (gasp!). And then when you call customer service--they don't even speak the same language and they ask you questions! Can you imagine being asked questions! It's terrible! It's like they're saying "I hate your stupid face." when they ask you to "press the power button and tell me what happens." And performance? Well, it's good, but as soon as something new comes out it will totally suck. Like "wow, how did I ever use that" sucking. It will be abysmally bad! Everyone will laugh at you.
At some point, they will make a perfect piece of technology, then you won't need to ask because it will be perfect. Also, I think you should wait to breathe until the air is perfect. Hold your breath and I will tell you when it's time to breathe.
Click to expand...
Click to collapse
Dude, there will always be something better coming out, if he wait for that "perfect" product, well he will never buy something.
I didnt want to spoil my money either. Here in canada, with a 3yr sim card data plan, i got a discount and my tab cost me 350$.
Before taking my decision, I've looked at almost all review on the web, went to stores and played with all the tabs.
At the end, it will be a personnal decision. Think about ur needs, no product is perfect, it might defect, thats why u get a warranty when u buy it. For me that was another reason not to buy online, just in case i need service on the tab.
Now for the reliability, since we live in differents parts of the world, i guess nobody can give you a 100% advice about it.
For my two cents, I love my Tab, think it is definitely with getting the 32 GB version, and was unlucky enough to have a problem with the charging connecter breaking. I bought it on Craigslist like-new, but didn't have a receipt. I called Samsung in the middle of the night (24 hour support), and was able to get everything taken care of. It took five minutes, at 1 am Pacific time, speaking to someone with an American accent. They sent me a return label, so I didn't pay a penny to get it repaired, even without proof of purchase. Got it back today, two weeks later. Impressive.
I've got to say, I work with a fair amount of tech support for my job as an audio engineer, and am always amazed with how much better support I get from dealing with companies like Allen & Heath through my work, because we have pro accounts with them all. Samsung was nearly on par with them. That's saying something if you ask me.
Sent from my SPH-D710 using XDA App
Bought the 3G 16 GB version and love it.
The USB adaptor was included free in the box.
This beauty is the next best thing after my wife and kid
16 GB is more than enough, as USB works fine, and if you need extra space there is always the GoFlex Satellite with 500 GB. I think buying 32 GB does not make any sense.
Got also the Logitech Tablet Keyboard for Android 3.0+ and together with the tab it's a killer combo
So if you are really interested in getting a tab, I would go all out for it
Ok, kinda stupid question, but here it goes:
I have played around with the black version of 10.1 16GB 3g version and the back plastic has a somewhat "rubbery feel". What I want to know is whether the white one has the same feeling or it is glossy and "shiny"... Well Iam ordering tomorrow and want to know please! Thanks!
I was going to make my own thread regarding the GT10.1 before buying one, but thought I would just post it in here:
My question is currently from what I know with stock you have to use Kies to transfer data/backup. With a custom ROM does still happen or can I just use it as a mass storage like all android phones?
I planned on getting a 32gb, but don't know if that is the smart choice. With all kinds of cloud and online storage is 32gb even needed? I know it has no expansion on the device itself.
Lastly, one of my reasons for getting a tablet is for reading all my ebooks and especially PDFs, how well do these look on the 10.1?
Panos_dm said:
Ok, kinda stupid question, but here it goes:
I have played around with the black version of 10.1 16GB 3g version and the back plastic has a somewhat "rubbery feel". What I want to know is whether the white one has the same feeling or it is glossy and "shiny"... Well Iam ordering tomorrow and want to know please! Thanks!
Click to expand...
Click to collapse
Its glossy and shiny in US
Sent from my GT-P7510
AODfan said:
I was going to make my own thread regarding the GT10.1 before buying one, but thought I would just post it in here:
My question is currently from what I know with stock you have to use Kies to transfer data/backup. With a custom ROM does still happen or can I just use it as a mass storage like all android phones?
Click to expand...
Click to collapse
Since the source hasn't been released, the roms aren't exactly custom but modified stock ones. (Please correct me if I'm wrong). So they work with kies.
@ansonantonym: thanks
sent from my CM7 nokia 3210
Panos_dm said:
Since the source hasn't been released, the roms aren't exactly custom but modified stock ones. (Please correct me if I'm wrong). So they work with kies.
@ansonantonym: thanks
sent from my CM7 nokia 3210
Click to expand...
Click to collapse
So, basically all the owners of a Galaxy Tab have to go the route of Kies to do any kind of data transfer(From PC). Fun.
AODfan said:
So, basically all the owners of a Galaxy Tab have to go the route of Kies to do any kind of data transfer(From PC). Fun.
Click to expand...
Click to collapse
Well, if indeed I am correct, yes. BUT you can also use dropbox or sent an email to the account that is linked to the tab containing the data. And there is always the option of buying the USB adaptor... Ok I admit that as far as connectivity is concerned, Samsung behaves like Apple but imo what sucks about Apple is not the hardware but the software.
Off topic:
Lets hope that Samsung delivers ICS as well, thus giving us Apple like support!
sent from my CM7 nokia 3210
Ok so I like never drop my phone, I'm really good about keeping it nice and clean, but I don't have a case. So the other day at a school pep rally I dropped it and it got stepped on and all and I'm so upset that it got all scratched up, maybe one or two little cracks and its really bothering me
so anyway, does anyone know anyway to get a hold of a new screen online or somewhere to replace it or something cuz I couldnt find it?
Short answer...can't find them for sale. And when they are made available they will likely cost $200 or more.
Long answer.....
A big part of my business is repairing smartphones. And unfortunately Samsungs are the most expensive screen on the market.
It's a trade off of sorts. Any samsung screen is a factory oem part, thus the cost.
Where as iPhone, that had Samsung making many of their screens, has much cheaper screens available because third party companies, Hong Kong / China, make lower quality parts for much less.
So while it's nice having a true factory replacement for the phone, something that is incredibly hard to get for the iPhone (call up foxconn), it's much more expensive, as in $150-$200, iPhone being around $35.
And for some messed up reason Samsung screens have been getting extremely hard to find.
The two bigger smartphone part places online: repairsuniverse.com and globalrepairparts.com (requires business license to purchase from) don't have a screen for the I777, and out of stock for the infuse.
I've been having a tough time finding one for the infuse ($150ish). Most places that had them are out of stock (ebay has had some posted the past couple days but I've never bought from those sellers, hopefully they turn out reliable). And it's been that way for a few weeks. Even the websites you've never heard of, don't have them in stock. Tried buying from one that listed it as in stock, next day they refunded the money. Their reason - not in stock and not sure when it will be.
I don't know what's going on with Samsung screens being so hard to find, but I hope it ends.
And as far as replacing, super easy. One of the easiest phones to work on. Most Samsungs have the same in general layout. Watch a video on YouTube for replacing the Captivate's screen and you'll see what I mean.
If you do replace it, and your old screen still displays a picture, sell it. You'll probably be able to get $100 for it, even with the cracks.
Sent from my SAMSUNG-SGH-I777 using XDA App
ok thanks alot man, cuz i probably would drop 150 for it if I can get the chance for it, but I'd kinda wanna wait until I can start to see it come out in bigger numbers just for reliability's sake
If you ever do see it, or better, a few of them, on one of those sites it'd be great if you'd post that back here, thanks.
Will do. I've been checking every week.
Sent from my SAMSUNG-SGH-I777 using XDA App
First off: I am not anti-Google. I use all the main Google apps. I have had four Android phones, own 2 Nexus 7's and would take Android over iOS any day of the week.
But...
I am through with this piece of crap that passes for the Nexus 10.
Since buying this thing when it first came out I have had to put up with dodgy wifi connections, creaky flexing back panels, random freezes and reboots, and - worst of all - deal-breakingly poor quality control on the screens. I have been through several RMAs with Google Play (to the point where they are refusing to send me any more replacements - and at the moment they are not even replying to my emails) and am now on my 5th device. All of the devices have had unacceptable levels of light bleed, and - worse still - blotchy screens with uneven yellow or blue tints. I have been through nightmares with the Play store and TNT trying to get devices returned and shipped, and have a pile of email correspondence so long that it could be turned into a Peter Jackson trilogy. The Play store is staffed by some of the greatest morons that I have ever had the misfortune to have to deal with. I have constantly been given wrong or misleading information, and have had to harass and badger them at every stage to get anything done. I still have a device listed as 'pending' on my Google Wallet that has long since been returned, despite being told on numerous occasions that an 'expert' was going to remove it.
For anyone with a perfect device, or who is just happy with their's however it is: I am genuinely pleased for you. This could, and more importantly, should, have been an amazing piece of kit. But as it is, my time with the Nexus 10 has been, without any shadow of a doubt, the absolute worst customer experience I have had in my entire life, by a long country mile.
My blotchy, creaky, light bleedy slab of **** is going back. I'll be getting a full refund and returning to my long neglected iPad. Which actually works like it's supposed to.
YMMV
my two cents
When you got the second sample and were still unhappy then it was masochistic to keep trying. You should have given up and ended the pain way before getting to the fifth device. Clearly it is not designed to the quality you require and most, if not all, of the samples were probably typical of the quality of everyone else's.
Crap is in the eye of the beholder. Many others, including myself, are not sensitive to the defects you point out. I don't care about an occasional reboot (which only happened in the first day for me), the light bleed, case cracking sounds, etc. Different people have different needs.
You were asking the support people to make the product right for you, which is probably impossible given that particular design. How do you expect them to behave? They certainly aren't going to say the nexus 10 is **** and they also can't say that you are wrong. The nexus 10 is not **** for most people and you are not wrong for wanting a particular level of quality.
To make a long story short you should walk away and spend your energy finding something better instead of banging your head against a lost cause.
+1 for "my two cents"
Well it took me forever to get a good one... Returns and repairs but its pretty good now.
Funny you praise the nexus 7 while cursing this one. I got 8 crap n7s in a row. Finding one without bleed and lifted screen is like finding a unicorn. The ones not plagued by screen issues are pretty cool... The same can be said for the n10.
Sent from my Nexus 4 using xda premium
boominski said:
First off: I am not anti-Google. I use all the main Google apps. I have had four Android phones, own 2 Nexus 7's and would take Android over iOS any day of the week.
But...
I am through with this piece of crap that passes for the Nexus 10.
Since buying this thing when it first came out I have had to put up with dodgy wifi connections, creaky flexing back panels, random freezes and reboots, and - worst of all - deal-breakingly poor quality control on the screens. I have been through several RMAs with Google Play (to the point where they are refusing to send me any more replacements - and at the moment they are not even replying to my emails) and am now on my 5th device. All of the devices have had unacceptable levels of light bleed, and - worse still - blotchy screens with uneven yellow or blue tints. I have been through nightmares with the Play store and TNT trying to get devices returned and shipped, and have a pile of email correspondence so long that it could be turned into a Peter Jackson trilogy. The Play store is staffed by some of the greatest morons that I have ever had the misfortune to have to deal with. I have constantly been given wrong or misleading information, and have had to harass and badger them at every stage to get anything done. I still have a device listed as 'pending' on my Google Wallet that has long since been returned, despite being told on numerous occasions that an 'expert' was going to remove it.
For anyone with a perfect device, or who is just happy with their's however it is: I am genuinely pleased for you. This could, and more importantly, should, have been an amazing piece of kit. But as it is, my time with the Nexus 10 has been, without any shadow of a doubt, the absolute worst customer experience I have had in my entire life, by a long country mile.
My blotchy, creaky, light bleedy slab of **** is going back. I'll be getting a full refund and returning to my long neglected iPad. Which actually works like it's supposed to.
YMMV
Click to expand...
Click to collapse
Cool story
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Randomwalker said:
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Click to expand...
Click to collapse
It is possible @boominski is a troll. Just saying.
Randomwalker said:
You know, I can see your point, but I can't see how it merits a new thread here.
What do we gain from reading it? What do you gain from us having read it? (I can totally understand what you gained by writing it, but why not pin in on a wall, be it real or virtual?).
Click to expand...
Click to collapse
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
espionage724 said:
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
Click to expand...
Click to collapse
There is a difference between useful sharing of a bad experience and trashing it. He seems to be saying that he was harmed and the world owes him something. No company owes anyone anything unless they misrepresent the product or are outright fraudulent.
I actually feel sorry for the support team on this one. Sending 5 units is beyond the call of duty. I would quit responding to his emails also. A friend of mine worked in support and he called these customers "screamers". There was nothing you could do to make them happy. He wanted to tell them to give up and buy a competitors product but he could have lost his job for saying that.
It is *possible* he is an apple fan coming here to troll. I'm not accusing him but I've seen this on other forums many times. The fact that he says he is going back to his iPad is a clue.
I feel so sorry to the customer service handle your case.
Such customer shall be doing such job to learn the lesson.
Requesting 5 times changing was ridiculous. If 2nd change not fulfil your requirements. Stop continue and by just requested for full refund as it was known the thing never right nor matter how many times you change it.
It was great for your continue using back your satisfied iPad.
Think twice in future before repeating such hilarious attitude.
Idk, on one hand, if he really wanted the device, 5 tries at it doesn't seem too bad. On the other hand, if decent QC was actually existent, then so many replacements wouldn't have to be issued to find an "acceptable" device (for $400 I wouldn't deal with excessive screen bleed nor a creaky back either; luckily I have neither on my first device though).
So, it's either deal with the QC flaws on a $400 device, or annoy CS because of lack of QC. Maybe annoying them will actually make Google/Samsung do some better QC
As for the Apple part, I do agree it is kind of unnecessary. But then again if that's the tablet that works for him, then meh.
mchahn said:
There is a difference between useful sharing of a bad experience and trashing it. He seems to be saying that he was harmed and the world owes him something. No company owes anyone anything unless they misrepresent the product or are outright fraudulent.
I actually feel sorry for the support team on this one. Sending 5 units is beyond the call of duty. I would quit responding to his emails also. A friend of mine worked in support and he called these customers "screamers". There was nothing you could do to make them happy. He wanted to tell them to give up and buy a competitors product but he could have lost his job for saying that.
It is *possible* he is an apple fan coming here to troll. I'm not accusing him but I've seen this on other forums many times. The fact that he says he is going back to his iPad is a clue.
Click to expand...
Click to collapse
Not trolling at all. Actually reading this on my Nexus 7 rather than my iPad. Android is so far ahead of iOS it feels like a backward step to have to use it. Was going to sell the thing if the Nexus 10 turned out right. Such a shame since the N10 pisses all over the iPad in every respect. Apart from the defective screen, obviously. I can overlook the creaks (put it in a case) and the light bleed (don't watch films in the dark).I can even overlook the WiFi and reboot issues, but an uneven screen is a deal breaker. I use my tablets primarily for reading, so yellow patches are highly distracting. And as for the Play Store staff: I have come across some who have been extremely helpful, but I've also been repeatedly given wrong information, lied to and messed about. The customer service is genuinely appalling. As for just giving in: it took me three exchanges to get a decent iPad (uneven screen again), so am not inclined to throw in the towel. What would make me happy? A reasonably uniform screen. I'm not looking for perfection. I know these are mass produced consumer products. But equally I see no reason to spend £300 on something sub-standard. If Google don't want me returning things then they should get their quality control sorted out. And yes - writing this has been cathartic.
Good bye
Sent from my Nexus 10 using Tapatalk HD
espionage724 said:
He is sharing his bad experience. Anyone looking to buy a Nexus 10 should be aware of both the good side, and bad sides.
Click to expand...
Click to collapse
As someone who has worked in retail for 17 year in positions that involve selling the general public goods what you hear from over the top customers is usually about 40% truth and 60% exaggeration in the hopes it will escalate their problem and get it resolved quickly to `their' satisifaction. Typically what is considered `their satisfaction' is a set of goal posts that never stops moving.
The replacement collectors I pay no attention to.. There is one dude around here that his signature is how he's had 5 Nexus 10 replacements and 5 Nexus 4 replacements.. Seriously.. I can't take that seriously..
styckx said:
As someone who has worked in retail for 17 year in positions that involve selling the general public goods what you hear from over the top customers is usually about 40% truth and 60% exaggeration in the hopes it will escalate their problem and get it resolved quickly to `their' satisifaction. Typically what is considered `their satisfaction' is a set of goal posts that never stops moving.
The replacement collectors I pay no attention to.. There is one dude around here that his signature is how he's had 5 Nexus 10 replacements and 5 Nexus 4 replacements.. Seriously.. I can't take that seriously..
Click to expand...
Click to collapse
Which part of my post do you think is an exaggeration? The part where I said that I wasn't looking for perfection, could live with light bleed, wifi drop-outs and reboots, but drew the line at wanting a 'reasonably' even screen in terms of temperature and light distribution was a clue as to what I consider my 'goalposts' to be. My iPad isn't perfect: the screen is not 100% uniform and it has minor light bleed. My Nexus 7 isn't perfect: it has some light bleed, wifi drop-outs and the screen flicker issue. My Android phone isn't perfect: the screen is not 100% even. But are they acceptable? Yes. Because. even though consumer devices are not perfect, they are of a 'reasonable' quality.
That = 'goalposts'.
Why is that too hard for some people to understand?
Nothing in this world is perfection.
From all you write, you are finding for perfection but just not admit only.
Why life so hard? You can't be happy and satisfied forever as you are too towards for perfection. They is no such thing in this world!
this thing is sooo slugish and freezes after 4.2.2 update
this thing is going to my sisters 7 year old. I already told him if he drops and breaks it he will be doing us all a favor. ever since the 4.2.2 update it became laggy in all areas.
i think the only good thing about this thing was the ppi.....i did a lot of ebook reading.
I ordered ( just got the confirmation from microsoft) a surface pro. sorry google, i tried so many times along with 4 rma's and i just cant do this any more. please open those brick motar stores you keep talking about. it will make it easier for us to return your products.
...joe
The customer service representatives tell you to return it until you get one you are satisfied with. Not the other way around. They are quick to offer another RMA. I stopped after the second one had horrible light bleed because I didn't want to play THEIR game any more. I got a refund and got the hell out of the crappy RMA merry go round. I'm waiting to hear if they have fixed the quality control issues but sadly it still sounds like a crap shoot.
voodooevil said:
this thing is going to my sisters 7 year old. I already told him if he drops and breaks it he will be doing us all a favor. ever since the 4.2.2 update it became laggy in all areas.
i think the only good thing about this thing was the ppi.....i did a lot of ebook reading.
I ordered ( just got the confirmation from microsoft) a surface pro. sorry google, i tried so many times along with 4 rma's and i just cant do this any more. please open those brick motar stores you keep talking about. it will make it easier for us to return your products.
...joe
Click to expand...
Click to collapse
Really? for me after 4.2.2 I find the tablet is more responsiveness and battery life is improved - not sluggish at all. I have not had a reboot so far while using the tabet but did experience a few wifi drops (reconnected after a few seconds). Still trying to figure out where wifi drops happen as I'm running a Asus RT-N66U (with Tomato firmware).
I am running stock and lost root after the OTA upgrade. Have you tried a factory reset?
I genuinely can't believe that people see the need to RMA their N10 (or any device) due to the smallest things that they've found by specifically looking for them. Yes my N10 has light bleed and yes it did have problems with rebooting (before 4.2.2) but it doesn't bother me.
I would never use an LCD screen on full brightness in a dark room so will never notice the small amounts of light bleed it has. The reboots are a software issue that can be fixed by an update and are so infrequent that they are almost insignificant anyway. And a 'creaky back' definitely doesn't warrant getting the thing replaced; it's plastic so is bound to creak when you purposely flex it which you're not supposed to do.
Is anyone else shocked by the sheer number of people that will happily request multiple replacements because of the stupidest things and then wonder why the price increases or the customer service seems rushed? They've somehow got pay for all the testing, repackaging, restocking and reselling of these apparently 'defective' devices.
Hi all,
Lately my eyes have been set on the galaxy s6 edge as my next phone, however I am somewhat concerned about all the issues I've been hearing about it. Having a look through the comments and threads, it would seem that there are issues in regards to scratches appearing on screens, dead pixels, the edge not responding correctly, bending issues, etc. Are these issues really that widespread, and would I be better off in just getting a normal S6? Unfortunately, from my experiences, phones are very hard to replace or get fixed in my area, so I really dont want to be stuck with a phone that has issues right out of the box.
I've got the edge and I have zero problems with it.
Sent from my SM-G925F using Tapatalk
Williamharv said:
Hi all,
Lately my eyes have been set on the galaxy s6 edge as my next phone, however I am somewhat concerned about all the issues I've been hearing about it. Having a look through the comments and threads, it would seem that there are issues in regards to scratches appearing on screens, dead pixels, the edge not responding correctly, bending issues, etc. Are these issues really that widespread, and would I be better off in just getting a normal S6? Unfortunately, from my experiences, phones are very hard to replace or get fixed in my area, so I really dont want to be stuck with a phone that has issues right out of the box.
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I've never heard of bending issues on the S6's.
As for my Gold Platinum 64GB S6E, it's perfect. No scratches, no dead pixels, no connection issues (Sprint), no weird battery drains.
Don't be afraid of buying the S6E if that's what you really want. If something is wrong, just exchange it at the store or get your refund.
Sent from my SM-G925P using Tapatalk
optimummind said:
I've never heard of bending issues on the S6's.
As for my Gold Platinum 64GB S6E, it's perfect. No scratches, no dead pixels, no connection issues (Sprint), no weird battery drains.
Don't be afraid of buying the S6E if that's what you really want. If something is wrong, just exchange it at the store or get your refund.
Sent from my SM-G925P using Tapatalk
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skanj said:
I've got the edge and I have zero problems with it.
Sent from my SM-G925F using Tapatalk
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Well, its nice to hear some stories of where everything is completely fine. Are the defects a widespread problem, or has it just been bloated up to be bigger than what it actually is?
Also, I would love to just be able to exchange it, but from my experience they will just say its your fault and then do nothing about it or pay to get it fixed.
When you go to the store check it our really well in the store and when you get back to your car. Pretty sure you have 14 days. I have 30 days because of my discount on my account. If concerned about it wait a month or two. All new phones when released usually have some quality control and bugs. Also remember that the issues are blown up on here.
sweets55 said:
When you go to the store check it our really well in the store and when you get back to your car. Pretty sure you have 14 days. I have 30 days because of my discount on my account. If concerned about it wait a month or two. All new phones when released usually have some quality control and bugs. Also remember that the issues are blown up on here.
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Unfortunately we do not have a 14 day return day policy over here (would love to have one though). They usually give it to you in the packaging and once its opened its usually your problem, but I'll try opening it the moment I get it at the store so they know it wasnt my fault - hopefully if it is defected they will exchange it. And yes I did think about waiting a couple of months, but the carrier im on is currently offering an extra 2gb data free per month if you get it soon so I'd rather not wait!
I think I will just get the edge and make sure its not defected before I leave the store!
Dont let 100 people on a forum decide the phone purchase for you. Fantastic phone, any issues will be ironed out soon, IM sure.
If worried, just buy at shop.
So far mine in great condition.
jmill75 said:
Dont let 100 people on a forum decide the phone purchase for you. Fantastic phone, any issues will be ironed out soon, IM sure.
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I hope my phone's scratches and pink screen can be "ironed out soon"!
Regarding bending issues- this is why I recommend keeping your Hydraulic Presses and chainsaws in a different pocket from your Phone .
Williamharv said:
Hi all,
Lately my eyes have been set on the galaxy s6 edge as my next phone, however I am somewhat concerned about all the issues I've been hearing about it. Having a look through the comments and threads, it would seem that there are issues in regards to scratches appearing on screens, dead pixels, the edge not responding correctly, bending issues, etc. Are these issues really that widespread, and would I be better off in just getting a normal S6? Unfortunately, from my experiences, phones are very hard to replace or get fixed in my area, so I really dont want to be stuck with a phone that has issues right out of the box.
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Click to collapse
Hi, Let me assure you that if you read any forum on earth regarding any product manufactured you wouldn't make another purchase of ANYTHING, shoes, socks cars, hot water bottles, toasters etc.....
There WILL be lemons in all man made products. It is the nature of a forum where we come to generally moan and groan about what we buy. If you take it seriously or to heart you would never leave your house.
I am a complete certifiable tech junkie. I didn't need to go buy the SS6Edge. I still have a new IPhone 6, Sony Xperia Z2 and the Ultra. Not to mention a few others during the past year like the nexus 5. There have been stories about all of these devices, forums are full of negatives.
I have no doubt there will be S6 Edge lemons, there has to be in a production this size. Point is 99.5% will be fine. A tiny percentage will drive their owners to distraction, for me this came in the guise of an Asus Transformer some years ago. Considering the gear I purchase in a year though I really cant moan and you should buy what you desire with confidence. Buy from a decent retailer with a known reputation who will refund or replace IF a problem is found, now that is a genuine concern more so that what we buy but from where we buy it.
Such gear is not cheap. I am sincerely questioning my own sanity this evening after realising I have paid out 1100€ on a mobile phone, THAT worries me. :silly:
If you are of a nervous disposition keep well away from these forums or consider some facts. There have been sales of the iPhone 6 in the millions world wide and the bendgate silliness has proven to be just that, silly.
Please don't flame me if you are one of the genuine unfotunates to have bought a lemon BUT that is what they are, an exception to the rule.
Kind regards, Ryland
i have the edge i gold all seems good here little bit slack home button but i like a bit movement lol just to think i bet there has been a few million sold all ready of the s6 edge and about 2% of people are having problems which is not very many when ypu think about it
strikerdj2011 said:
i have the edge i gold all seems good here little bit slack home button but i like a bit movement lol just to think i bet there has been a few million sold all ready of the s6 edge and about 2% of people are having problems which is not very many when ypu think about it
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Scratched screens and pink discoloration issue is far more than 2%!
demonwind said:
Scratched screens and pink discoloration issue is far more than 2%!
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there is 1000s and 1000s of people who don't know what xda is or what its for just cause there is a few people on here with problems you think it means that there is loads lol there has been **** loads of the s6 edge sold but you just go of the minority that have posted about it notice how many people have not posted people only moan when some thing is wrong not when there device is fine
strikerdj2011 said:
there is 1000s and 1000s of people who don't know what xda is or what its for just cause there is a few people on here with problems you think it means that there is loads lol there has been **** loads of the s6 edge sold but you just go of the minority that have posted about it notice how many people have not posted people only moan when some thing is wrong not when there device is fine
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Many people have the problem but don't even notice it. There are random people on Youtube who have the pink screen problem and they don't see it. Ignorance is bliss.
There's no way the problem is 2%.
demonwind said:
Many people have the problem but don't even notice it. There are random people on Youtube who have the pink screen problem and they don't see it. Ignorance is bliss.
There's no way the problem is 2%.
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so lets say they sold one million for instance 2% is 20.000 units no way is there 20,000 people in that thread lol
and it seems to be affecting the black version and not the white or gold so that so it does sound plauseable that there 2% of over all sales of the handset not just on the colour could be a bit more than the 2% of the black handset sales could be closer to 10% as it is affecting black version and seems a bigger seller
demonwind said:
Many people have the problem but don't even notice it. There are random people on Youtube who have the pink screen problem and they don't see it. Ignorance is bliss.
There's no way the problem is 2%.
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May I respectfully ask how and where you arrive at the number 2%?
Hey for those who have purchased a faulty mobile its not a joke, not at all BUT seeing as the unit was released in America on the 10th? in some European countries on the 17th I would suggest it would be absolutely impossible to arrive at any accurate figures regarding faulty devices.
There is wide spread shortage in Europe as Samsung Europe just cant get the stock to ship out to the stores.
I would like to know how you researched this figure of 2%? The importer in this country is in such disarray due to demand they don't even know yet accurate figures for sales especially returns.
Before I am accused of being some sort of Samsung fanboy I have only returned to Samsung after my last purchase of the Note 3, now how long ago was that? I went Sony also Apple. All three have threads on this very site full of scare stories and some genuine horrors.
May I suggest you don't use unsubstantiated guess work to support some theory that as yet cannot possibly be quantified or known.
Regards,
Ryland
Ryland Johnson said:
May I respectfully ask how and where you arrive at the number 2%?
Hey for those who have purchased a faulty mobile its not a joke, not at all BUT seeing as the unit was released in America on the 10th? in some European countries on the 17th I would suggest it would be absolutely impossible to arrive at any accurate figures regarding faulty devices.
There is wide spread shortage in Europe as Samsung Europe just cant get the stock to ship out to the stores.
I would like to know how you researched this figure of 2%? The importer in this country is in such disarray due to demand they don't even know yet accurate figures for sales especially returns.
Before I am accused of being some sort of Samsung fanboy I have only returned to Samsung after my last purchase of the Note 3, now how long ago was that? I went Sony also Apple. All three have threads on this very site full of scare stories and some genuine horrors.
May I suggest you don't use unsubstantiated guess work to support some theory that as yet cannot possibly be quantified or known.
Regards,
Ryland
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I was quoting the 2% estimate from this post: http://forum.xda-developers.com/showpost.php?p=60203785&postcount=12
For the record, I don't believe it's 2%. Scratches is probably 30% and pink screen is probably 50%, but many won't notice it.
We have a poll for scratches, should start one for pink screen as well, and that's an issue with regular S6 too.
Been waiting for the green 64GB and when it finally in stock. I dont know if I dare to buy it and hopes for a 100% functions free without problems. After read about all the problems with: scratches, auto rotate, pink, lines, bubbles etc... Considering get the flat S6 instead, but also alot of problems with it!
Since Green 64GB are only in stock at 1 operator with 200US rebate and the operator have only 48H DOA time and makes it impossible to exchange multiple times limit. If hardware defects out of the box, can call it in and make 1 time exhange, but after that time limits will expire and that makes me really hesitate to ordering it online.
Does anyone really got a fully functional S6 Edge without any hardware based problems at all? Software buggs, I can live with and wait for update to fix it. But hardware defects cant do anything about it.
So, order it now and hopes for the best? Or wait for new batches and hopes Samsung to sort all problems out?
Got the Gold Platinum one 64GB Made in Vietnam(09/04/15) and i have absolutely NO hardware defects it is perfect, I can't say much about the rotation issue as i decided to rather charge my device wirelessly for the time being until Samsung gives an official statement whether it is indeed the Fast charger causing the issue or not, but the other thing are perfect besides a software issue of aggressive RAM management which allegedly Samsung is busy working out a fix for it and I haven't been getting good battery life when my phone is idle but that's Google Play services, hopefully an update will fix this drain also
dt33 said:
Been waiting for the green 64GB and when it finally in stock. I dont know if I dare to buy it and hopes for a 100% functions free without problems. After read about all the problems with: scratches, auto rotate, pink, lines, bubbles etc... Considering get the flat S6 instead, but also alot of problems with it!
Since Green 64GB are only in stock at 1 operator with 200US rebate and the operator have only 48H DOA time and makes it impossible to exchange multiple times limit. If hardware defects out of the box, can call it in and make 1 time exhange, but after that time limits will expire and that makes me really hesitate to ordering it online.
Does anyone really got a fully functional S6 Edge without any hardware based problems at all? Software buggs, I can live with and wait for update to fix it. But hardware defects cant do anything about it.
So, order it now and hopes for the best? Or wait for new batches and hopes Samsung to sort all problems out?
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i don't know why you would really ask this question just because a few people have had these defects but there has been millions shipped to retailers and networks people only moan when they have defects what about the millions that haven't if you really have to ask that question you should just stick to the boring standard s6 and let us enjoy the better s6 edge
strikerdj2011 said:
i don't know why you would really ask this question just because a few people have had these defects but there has been millions shipped to retailers and networks people only moan when they have defects what about the millions that haven't if you really have to ask that question you should just stick to the boring standard s6 and let us enjoy the better s6 edge
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I dont see this as few peoples and more widespread globally. If u pay so much money and cant exchange until got one without defects. Im sure all want to know, what they are getting in before buy. Counting all multiple replcements units and peoples that doesnt visit forums. Im sure it just than few.
If I got same opportunity to exchange unitl get a fully working unit and wont bother to ask it here.
dt33 said:
I dont see this as few peoples and more widespread globally. If u pay so much money and cant exchange until got one without defects. Im sure all want to know, what they are getting in before buy. Counting all multiple replcements units and peoples that doesnt visit forums. Im sure it just than few.
If I got same opportunity to exchange unitl get a fully working unit and wont bother to ask it here.
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don't get me wrong it wasn't getting personal its just we see these threads pop up all the time most of my friends have the edge me also and not one of us had a defect people are to picky for the slightest thing i was just giving my opinion that's all half the stuff people notice dont notice it till some pops up on here and says oh i have this then that sends people in to melt down looking for the same problems the s6 edge is better than the standard in my opinion held them both and chose the edge
Dont understand all this hypes about premium quality. Was at store today and tested out the both. Maybe its just me, but I dont feel any premium quality about them, I like mine Note 2 is much more comfortable to hold on, both was flawless and no scratches, autorotate, pink whatever. But damn store didnt offer any exhange if the box is opened and didnt let me either open the box directly to inspect before buy. Gonna wait until June before decide, since a store offer 30 days exchanges, even used it.