Screen cracked! Help! - Sprint HTC EVO 4G LTE

so i cracked my screen :crying: does anyone know the most inexpensive and efficient way to fix this? replacement screen? cheap replacement phone? something, i don't want to go through the insurance for $100 anybody, suggestions?

VCant973 said:
so i cracked my screen :crying: does anyone know the most inexpensive and efficient way to fix this? replacement screen? cheap replacement phone? something, i don't want to go through the insurance for $100 anybody, suggestions?
Click to expand...
Click to collapse
What do you mean by that? Did you crack only the LCD display under the glass or did you crack the whole front part of the glass that goes over the LCD display?
If it is only the LCD screen UNDER the glass that is cracked, you can replace it yourself. http://www.amazon.com/Sprint-Screen-Display-Mobile-Replacement/dp/B0084C4O4Y
If you cracked the whole darn top part, then you are SOL, since there is no parts of this available yet.

Isn't this why we pay for TEP monthly?

NateN34 said:
What do you mean by that? Did you crack only the LCD display under the glass or did you crack the whole front part of the glass that goes over the LCD display?
If it is only the LCD screen UNDER the glass that is cracked, you can replace it yourself. http://www.amazon.com/Sprint-Screen-Display-Mobile-Replacement/dp/B0084C4O4Y
If you cracked the whole darn top part, then you are SOL, since there is no parts of this available yet.
Click to expand...
Click to collapse
How exactly would one crack the LCD but not the digitizer o.o Just wondering.

NateN34 said:
What do you mean by that? Did you crack only the LCD display under the glass or did you crack the whole front part of the glass that goes over the LCD display?
If it is only the LCD screen UNDER the glass that is cracked, you can replace it yourself. http://www.amazon.com/Sprint-Screen-Display-Mobile-Replacement/dp/B0084C4O4Y
If you cracked the whole darn top part, then you are SOL, since there is no parts of this available yet.
Click to expand...
Click to collapse
just the top glass lens "digitizer" i suppose, will this work:http://www.amazon.com/gp/product/B0088ME7ME/ref=ox_sc_act_title_2?ie=UTF8&m=A33QFTOLHB4OGY ?
also, would sprint be able to tell i took it apart and fixed it, also, how do i take it apart to fix it, AND FINALLY also, do i need adhesive tape for replacing this?

chococrazy said:
How exactly would one crack the LCD but not the digitizer o.o Just wondering.
Click to expand...
Click to collapse
I had a bowling ball thrown at my leg (accident) and it hit my OG Evo in my pocket on the BACK (screen was facing my leg).
Broke the LCD but not the glass, this was about 3 days after I got it on launch day.

modplan said:
I had a bowling ball thrown at my leg (accident) and it hit my OG Evo in my pocket on the BACK (screen was facing my leg).
Broke the LCD but not the glass, this was about 3 days after I got it on launch day.
Click to expand...
Click to collapse
if(name=modplan){
bowling = dodgeball;
bankaccountbalace = bankaccountbalance - 100;
}
else{
bowling != dodgeball;
}

VCant973 said:
just the top glass lens "digitizer" i suppose, will this work:http://www.amazon.com/gp/product/B0088ME7ME/ref=ox_sc_act_title_2?ie=UTF8&m=A33QFTOLHB4OGY ?
also, would sprint be able to tell i took it apart and fixed it, also, how do i take it apart to fix it, AND FINALLY also, do i need adhesive tape for replacing this?
Click to expand...
Click to collapse
The One X digitizer will not work as that screen has curved edges, whereas ours is flat throughout.

If you're already paying for insurance you should pay the deductible and trade it in. You'll spend money to get a replacement part anyway, plus your time and you might not be able to do it well or at all. You're actually getting the best deal since you've only spent one month's worth of TEP premiums.
Sent from my EVO using xda premium

MissingBonobo said:
if(name=modplan){
bowling = dodgeball;
bankaccountbalace = bankaccountbalance - 100;
}
else{
bowling != dodgeball;
}
Click to expand...
Click to collapse
Your code has a flaw, I corrected it below:
if(name=modplan){
bowling = dodgeball;
bankaccountbalace = bankaccountbalance - 150;
}
else{
bowling != dodgeball;
Remember, its $150 now not $100...

I had to replace the digitizer on my Evo 3D. It also required removing the LCD. While it was cool to do and an awesome experience, IT WAS A NIGHTMARE!!!
The digitizer never quite sat right back in the phone right. 1" of the right side of the screen was not responsive. This was either a bad, cheap digitizer from eBay or I screwed something up. The only reason I did this was because I had three weeks to go before the Evo 4G LTE was coming out and Sprint wouldn't repair it. I also had a spare cheap Android phone I activated until the 4G LTE was released.
I found both of these companies will let you ship the phone to them and will repair the device professionally. Might want to look into it. I would use either if I did it again.
http://www.irepairfast.com/ doesn't list the Evo 4G LTE yet, but they do have a place you can ask about it. Since they repair the One X, it might be possible.
http://www.repairsuniverse.com/repair-service.html seems to do this as well. The cost looks to be about $25.00 above the repair part costs (at least for the device in the linked page). They also don't mention the Evo 4G LTE, but I would contact them as well.
I would expect to spend about $100. That said, that is way cheaper than TEP or a new phone.
Good luck!

finding the part
Has anyone found anyone that actually stocks the digitizer for the EVO 4G LTE? I don't need the LCD, just the digitizer by itself. I found it on durapowerglobal.com, but they have it listed as Backordered and have told me they haven't got any yet and it will be "a while" before they have some in stock.
I wonder if it's just too early in the phone's lifecycle to be on the radar for some of these repair parts vendors. If enough of us start bugging them then maybe they'll work on getting stock sooner!! I already sent an inquiry to the irepairfast.com site to see if they had a time frame for availability.

Wont they replace a screen for like $35 at the Sprint repair shops?? And fyi I think your deductible would be $150 not $100. TEP increased their rates...

I tried to get Sprint to repair the screen on my Evo 3D. They flat out refuse unless you have TEP. Unfortunately.
I highly recommend you contact those repair companies and ask when they can fix it. One of the does custom jobs I think. An email to them can't hurt.
Sent from my HTC Evo 4G LTE using Tapatalk!

I shattered my screen yesterday, and when I went in to have them fix it, they turned me away, too.
They said it's "physical damage" and that they don't do those kinds of repairs. They told me they'd replace the phone for $150 (TEP), so I told them I'd do it myself. Now it looks like I'm stuck with a broken screen for a while....

henzly23 said:
Has anyone found anyone that actually stocks the digitizer for the EVO 4G LTE? I don't need the LCD, just the digitizer by itself. I found it on durapowerglobal.com, but they have it listed as Backordered and have told me they haven't got any yet and it will be "a while" before they have some in stock.
I wonder if it's just too early in the phone's lifecycle to be on the radar for some of these repair parts vendors. If enough of us start bugging them then maybe they'll work on getting stock sooner!! I already sent an inquiry to the irepairfast.com site to see if they had a time frame for availability.
Click to expand...
Click to collapse
I just received the part this week from durapowerglobal. It was back ordered for a few weeks, but they communicated with me during the wait and it looks like it's going to do the trick. I hope to take on the project tonight of replacing it. I hope this is a $30 fix and there are no surprises during or after the install!!!

VCant973 said:
so i cracked my screen :crying: does anyone know the most inexpensive and efficient way to fix this? replacement screen? cheap replacement phone? something, i don't want to go through the insurance for $100 anybody, suggestions?
Click to expand...
Click to collapse
sorry boss but its 150$ not 100$ they changed that.. replacment device is 150 deductable now... yep it sux!!!

henzly23 said:
Has anyone found anyone that actually stocks the digitizer for the EVO 4G LTE? I don't need the LCD, just the digitizer by itself. I found it on durapowerglobal.com, but they have it listed as Backordered and have told me they haven't got any yet and it will be "a while" before they have some in stock.
I wonder if it's just too early in the phone's lifecycle to be on the radar for some of these repair parts vendors. If enough of us start bugging them then maybe they'll work on getting stock sooner!! I already sent an inquiry to the irepairfast.com site to see if they had a time frame for availability.
Click to expand...
Click to collapse
I have a screen for sale that includes digitizer and LCD
Sent from my EVO
---------- Post added at 02:08 AM ---------- Previous post was at 02:02 AM ----------
This may help everyone
http://forum.xda-developers.com/showthread.php?p=30330465

Dropped mine on it's face a little over a week ago. Thank God I had TEP. Called, and only paid $100 and they sent me a brand new one overnight. The only problem I had was that it came brand new, but with all the new software updates, so I couldn't root it. But at least I'm not shaving my face with my phone while using it.
EDIT: Attached some pictures...

SPreston2001 said:
Wont they replace a screen for like $35 at the Sprint repair shops?? And fyi I think your deductible would be $150 not $100. TEP increased their rates...
Click to expand...
Click to collapse
Here's what I can say about that. I took it to 3 different corporate stores in my area, and 2 third-party repair centers. None of them could even touch the phone in the condition mine was in (see above). Was forced to go through Asurion for a replacement, and for some reason only paid $100 for my deductible.

Related

[Q] LCD Screen

I currently have a myTouch 3G Slide with a broken LCD. It looks like the LCD and digitizer are both broken. I found 8000 places to get a new digitizer. Does anyone know where I can find a replacement LCD? Thanks!
I have the same problem, if you hear anything or get it resolved, let me know.
My wife's slide had a crack in the screen. I did not try to fix it myself. I sent it to HTC. They will call me with a quote. The phone rep said a screen replacement should cost $120. After they take a look at the phone, they will call me with the estimate. I hope it is only $120 to fix. If I don't want them to fix the phone, I was told I would have to pay them $35 for the triage fee of having them mail the broken phone back to me.
The phone number for HTC warranty repair is 1-888-356-2375.
If you call them, have the serial number ready. It's under the battery.
I'm guessing you guys don't have insurance? If you do that seems to be the way to go.
Sent from my T-Mobile myTouch 3G Slide using XDA App
The insurance would be around $6/month and have a $130 deductible last time I checked. If the screen can be replaced by HTC for $120, then that would be better than the insurance claim. However, the insurance also covers accidental breakage/loss/theft. In a case of destruction, loss, or theft the insurance would have been well worth it.
Anyway, check the deductible on the policy.
HTC warranty repair called me today with the quote to fix the screen of my wife's slide.
It is $70 to replace the touch panel (just the screen). This is probably the most minor repair that could be done when a screen is cracked. They said there would be no additional charge to mail it back to me.
So, if you just have a cracked screen and neeed them to "replace touch panel" it could be around$70.
Good luck.
Theres gotta be a place to just buy the lcd screen. If anyone knows please lmk
Sent from my HTC Vision using XDA App
Nvm found a site and how to actually fix it...only 40bucks
Sent from my HTC Vision using XDA App
smockonallama said:
I currently have a myTouch 3G Slide with a broken LCD. It looks like the LCD and digitizer are both broken. I found 8000 places to get a new digitizer. Does anyone know where I can find a replacement LCD? Thanks!
Click to expand...
Click to collapse
did you try ebay or costumer support???
go to this site they have it all but the lcd is 100usd ans the glass is only 40usd
so if htc wants like they told me was 125usd it might be cheaper that way
http://www.repairsuniverse.com/htc-mytouch-3g-slide-replacement-screens-repair-parts.html

Cracked Screen... Suggestions?

So, I got a really bad luck. My phone never fall on the street when I use the case; just when I take off the case, it fell down and cracked my screen on the bottom right near the Search button. It's still functional and the crack is not really bad, just kind of annoying when I realized that there's a crack there (not that noticeable for me, literally only a small piece of the screen on bottom right that got cracked)
So, I am just looking through my options here. I left my phone in stock condition because I don't want to void the warranty; but now that it's cracked, ....
Should I just root my phone, play with it, and deal with the small crack?
Or, if I left it in stock condition and change the glass, will I be able to claim warranty (in case anything happen)?
Or should I just get a new phone on CL? (like HTC One S maybe )
Any suggestion is welcomed
shuvarts said:
So, I got a really bad luck. My phone never fall on the street when I use the case; just when I take off the case, it fell down and cracked my screen on the bottom right near the Search button. It's still functional and the crack is not really bad, just kind of annoying when I realized that there's a crack there (not that noticeable for me, literally only a small piece of the screen on bottom right that got cracked)
So, I am just looking through my options here. I left my phone in stock condition because I don't want to void the warranty; but now that it's cracked, ....
Should I just root my phone, play with it, and deal with the small crack?
Or, if I left it in stock condition and change the glass, will I be able to claim warranty (in case anything happen)?
Or should I just get a new phone on CL? (like HTC One S maybe )
Any suggestion is welcomed
Click to expand...
Click to collapse
All depends on how much work you want to do and/or money you want to spend.
If you replace the screen yourself you'd have to remove "void" stickers and you know what that means as far as warranties go.
SOOOOO...
1) If you have insurance, you can replace the entire phone for $130.
2) If you don't have insurance, you can replace the screen yourself since it wouldn't matter if you void the warranty. You can buy a screen from eBay for about $30 or so.
Screen: http://www.ebay.com/itm/Digitizer-T...949?pt=LH_DefaultDomain_0&hash=item2c630ce6e5
Screen replacement video: http://www.youtube.com/watch?v=nA4JToM5uxA
Personally: My screen cracked and I've toyed with the idea of replacing the screen myself. Since I have insurance and I replace my phones a lot I didn't want to void my warranty so I decided to go through Asurion. For $130 I received a new phone, new casing, new battery and a new charger. Basically, I now have double of everything (except for phone since I had to return the cracked one).
Breakdown:
Per T-mobile's site:
Battery = $30
Charger = $15
Battery Cover = $20 (per ebay)
Total = $65 in Accessories
Cost for new phone = $65
Doing the replacement I got about $65 worth of accessories on top of a new phone for $65. Not too bad compared to just buying a new phone.
Bottom line, it all depends on you and what you're willing to do/spend. Don't worry about rooting until you make the decision to keep or replace your current phone.
stixzadinya said:
All depends on how much work you want to do and/or money you want to spend.
If you replace the screen yourself you'd have to remove "void" stickers and you know what that means as far as warranties go.
SOOOOO...
1) If you have insurance, you can replace the entire phone for $130.
2) If you don't have insurance, you can replace the screen yourself since it wouldn't matter if you void the warranty. You can buy a screen from eBay for about $30 or so.
Screen:
Screen replacement video:
Personally: My screen cracked and I've toyed with the idea of replacing the screen myself. Since I have insurance and I replace my phones a lot I didn't want to void my warranty so I decided to go through Asurion. For $130 I received a new phone, new casing, new battery and a new charger. Basically, I now have double of everything (except for phone since I had to return the cracked one).
Breakdown:
Per T-mobile's site:
Battery = $30
Charger = $15
Battery Cover = $20 (per ebay)
Total = $65 in Accessories
Cost for new phone = $65
Doing the replacement I got about $65 worth of accessories on top of a new phone for $65. Not too bad compared to just buying a new phone.
Bottom line, it all depends on you and what you're willing to do/spend. Don't worry about rooting until you make the decision to keep or replace your current phone.
Click to expand...
Click to collapse
OMG . i didn't know replacing the screen myself will void the warranty... -_-" plus after looking at the video for 2 mins. i will decline to the idea of replacing it myself
I bought the phone off CL about 2 months ago (FOR $230 !! ); so, I don't think it has any insurance.Can I still get an insurance at this point?
If I can't, I guess I will either live with it; or sell it and get another phone
Thanks for the reply!! Those info really helps me
shuvarts said:
OMG . i didn't know replacing the screen myself will void the warranty... -_-" plus after looking at the video for 2 mins. i will decline to the idea of replacing it myself
I bought the phone off CL about 2 months ago (FOR $230 !! ); so, I don't think it has any insurance.Can I still get an insurance at this point?
If I can't, I guess I will either live with it; or sell it and get another phone
Thanks for the reply!! Those info really helps me
Click to expand...
Click to collapse
Yeah dude, when I saw that video too I thought to myself that I'm better off just replacing the whole damn thing... haha
It never hurts to try to add insurance. The worst they can say is no.
Call HTC its 145 to have the screen replaced and they will extend the warranty out for a yr.
Sent from my SAMSUNG-SGH-I717 using xda premium
squish099 said:
Call HTC its 145 to have the screen replaced and they will extend the warranty out for a yr.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Really? So they're willing to change my cracked screen and add another year of warranty? I bought the phone off CL so there's no insurance, and i thought warranty normally doesn't cover this kind of damage.
Although after usibg the phone for a couple days, i realized that he crack is really not bad at all... Just get annoying sometimes. Lol.
Sent from my HTC_Amaze_4G using XDA
shuvarts said:
Really? So they're willing to change my cracked screen and add another year of warranty? I bought the phone off CL so there's no insurance, and i thought warranty normally doesn't cover this kind of damage.
Although after usibg the phone for a couple days, i realized that he crack is really not bad at all... Just get annoying sometimes. Lol.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
Dude I'm there wth u! Got my water damage amaze (no warranty ) off CL. Phone worked great til I dropped it. With red water damage mark and cracked screen I had nothing to lose so I took it apart. I have to say its the easiest phone I ever worked on. Just so u know the digitizer is glued to the LCD so getting em apart is the tricky part. If you have the $130 or even $145 option available that's the way to go. The cheapest I've seen the pre assembled digitizer/LCD part is $115 so if you decide to take yours apart be careful separating digi from lcd ! You will need hair dryer.
shuvarts said:
Really? So they're willing to change my cracked screen and add another year of warranty? I bought the phone off CL so there's no insurance, and i thought warranty normally doesn't cover this kind of damage.
Although after usibg the phone for a couple days, i realized that he crack is really not bad at all... Just get annoying sometimes. Lol.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
I ran mine over after having it a month. Called HTC shipped them the phone. They called back with the screen needed replaced and it would be 145...
Sent from my SAMSUNG-SGH-I717 using xda premium
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Sent from my Galaxy Note i717, using XDA Premium.
squish099 said:
I ran mine over after having it a month. Called HTC shipped them the phone. They called back with the screen needed replaced and it would be 145...
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Just wondering... is the replacement brand new or refurb? The crack wasn't that bad imo. So, getting a refurb doesn't sound like a very good idea to me (it might have some functionality problems).
Here is the pic of the crack on the phone... Since I bought the phone from CL for 230, paying extra 145 doesn't sound too good for me (it's 70% of the phone price in my case!!!). Anyway, thanks for the replies
They were supposed to replace the screen in my phone, but a few days after I paid for it htc called me and said they didn't have any parts and asked if I'd be Ok with a new unit.. Or wait like 3 weeks for parts... So i got a new unit. But they shipped only the phone. On a side note I had a problem a couple weeks ago with the aluminum coming off from around the camera, called htc explained the problem. They asked what color I wanted, told them white. Got the new back opened it was black, called htc told them they shipped me a white one and told me to keep the black one... Sweet. I'm in the middle of a project for my gf, painting the aluminum on the original baxk green for her, it was relatively easy to take apart the back. Stay tuned for pics coming soon....
Sent from my SAMSUNG-SGH-I717 using xda premium
squish099 said:
They were supposed to replace the screen in my phone, but a few days after I paid for it htc called me and said they didn't have any parts and asked if I'd be Ok with a new unit.. Or wait like 3 weeks for parts... So i got a new unit. But they shipped only the phone. On a side note I had a problem a couple weeks ago with the aluminum coming off from around the camera, called htc explained the problem. They asked what color I wanted, told them white. Got the new back opened it was black, called htc told them they shipped me a white one and told me to keep the black one... Sweet. I'm in the middle of a project for my gf, painting the aluminum on the original baxk green for her, it was relatively easy to take apart the back. Stay tuned for pics coming soon....
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Hmm by phone only you mean they only give you the phone without everything else right? That sounds like a refurb replacement to me...
Anyhow, thanks for the reply. I think I will just use my phone as is and root it someday. I am starting to get used to that small crack. lol
So on the 200th time I droped my Amaze, the screen cracked. I have Asurion insurance and filed a claim online and they are sending me another Amaze (for $130). This is fine because I like the phone, my contract is up and I plan to get another phone once I find something I like (most phones out now dont seem like much of an upgrade). I plan to keep the replacement Amaze as a backup and quit paying for the insurance. My question is: do I just need to send the phone back, i.e. can I keep the battery as a spare? Also, I am rooted and S-off running CM10. I dont plan to do anything to return the phone to stock. Is this a bad idea or does it not matter?

Cracked Screen Replacement Recommendation

Today, the screen of my beloved lte shattered. If it just looks like broken glass on the top of the lcd and the touch screen is functioning, what is the exact part that I need to replace called?
Has anyone replaced their screen in a local shop in Orange County, CA before that can recommend a place?
How about reputable members here or online vendor?
How much would something like this cost?
Ph33zy said:
Today, the screen of my beloved lte shattered. If it just looks like broken glass on the top of the lcd and the touch screen is functioning, what is the exact part that I need to replace called?
Has anyone replaced their screen in a local shop in Orange County, CA before that can recommend a place?
How about reputable members here or online vendor?
How much would something like this cost?
Click to expand...
Click to collapse
I have seen a few people recommend this place
http://www.etradesupply.com/htc/android-models/htc-evo-4g-lte.html
Ph33zy said:
Today, the screen of my beloved lte shattered. If it just looks like broken glass on the top of the lcd and the touch screen is functioning, what is the exact part that I need to replace called?
Has anyone replaced their screen in a local shop in Orange County, CA before that can recommend a place?
How about reputable members here or online vendor?
How much would something like this cost?
Click to expand...
Click to collapse
The glass/digitizer and LCD come as one piece, you can separate it wil a bit of patience. Just something to keep in mind
om4 said:
The glass/digitizer and LCD come as one piece, you can separate it wil a bit of patience. Just something to keep in mind
Click to expand...
Click to collapse
I don't think I trust myself to install the replacement myself. Tried it once on my og EVO and it was a total failure!
Ph33zy said:
I don't think I trust myself to install the replacement myself. Tried it once on my og EVO and it was a total failure!
Click to expand...
Click to collapse
Buy the parts and take it to a Sprint repair store
bigdaddy619 said:
Buy the parts and take it to a Sprint repair store
Click to expand...
Click to collapse
Called my sprint store and they said they won't touch any cracked screen. Didn't offer to buy the replacement part though. Maybe I can try asking them again. Did you guys install the screen yourself?
Ph33zy said:
Called my sprint store and they said they won't touch any cracked screen. Didn't offer to buy the replacement part though. Maybe I can try asking them again. Did you guys install the screen yourself?
Click to expand...
Click to collapse
Knock on wood I have never crack any screens as of yet... Might have just jinxed myself hahaha try searching youtube you can find anything there
Replacing it isn't difficult. Read around. There's been a few threads here where people have discussed it.
Sent from my EVO
Damn I just watched the YouTube video on how to replace the screen and the part with the heat gun looks pretty hard. That's actually the part that I messed up on my og evo as well.
I might just bite the bullet and but a new lte on Craigslist. Was thinking about trying an S3 but they are so expensive compared to our LTE...
bigdaddy619 said:
I have seen a few people recommend this place
http://www.etradesupply.com/htc/android-models/htc-evo-4g-lte.html
Click to expand...
Click to collapse
I replaced my cracked screen with the etradesupply digitizer + LCD, and it's not the same. I mean it works, but it's...different. Touch recognition seems a little wonky, have a few stuck pixels, the glass doesn't have an oleophobic treatment, and I'm starting to get dust under my screen. Like, a lot of dust.*
If I had to do it again, I'd just have HTC repair it. Of course, it takes 10 days and they wipe your phone, but at least it's fixed properly.
*I had a local shop do the work for me. It's possible some of these issues are from the installation and not the screen itself.
muffinhunter said:
I replaced my cracked screen with the etradesupply digitizer + LCD, and it's not the same. I mean it works, but it's...different. Touch recognition seems a little wonky, have a few stuck pixels, the glass doesn't have an oleophobic treatment, and I'm starting to get dust under my screen. Like, a lot of dust.*
If I had to do it again, I'd just have HTC repair it. Of course, it takes 10 days and they wipe your phone, but at least it's fixed properly.
*I had a local shop do the work for me. It's possible some of these issues are from the installation and not the screen itself.
Click to expand...
Click to collapse
Do you know how much HTC charges?
Ph33zy said:
Do you know how much HTC charges?
Click to expand...
Click to collapse
No, I would've had to have sent them my phone first for "evaluation."

Cracked screen with Insurance

So my wife dropped her Rezound and the screen cracked. We do have the insurance through Verizon and figured I'd check here before calling Verizon since I need to know how to play this and get a replacement. Will they replace my phone or will they only replace it if our phonse is lost or stolen? Does anyone know how much it costs to get a replacement.
Sent from my GT-P5113 using xda premium
With a cracked screen it will cost $99 to replace. If it was a defect with the phone it would of been free. Kinda sucks but its better then shelling out $200+ for a new phone cause of the insurance. This is from personal experience with my own rezound.
seems pretty lame since that's about what it would cost me without the insurance.
Sent from my GT-P5113 using xda premium
If the picture isn't distorted and your glass is simply cracked, just get a Rezound LCD Digitizer with tools from amazon or ebay and some 3M 2mm digitizer tape. It'll only cost you 30 bucks to repair your screen, and you can choose between getting a verizon branded or unbranded digitizer while you're at it.
rickyray9 said:
If the picture isn't distorted and your glass is simply cracked, just get a Rezound LCD Digitizer with tools from amazon or ebay and some 3M 2mm digitizer tape. It'll only cost you 30 bucks to repair your screen, and you can choose between getting a verizon branded or unbranded digitizer while you're at it.
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ugh, i tried this..only do this if you know what you're doing...i sure as hell didn't, and there's NO repair how to video out there about how to re-assemble the screen..they all convieniently skip that part. i ddin't even know i had to buy new adhesive since nobody said anyhting about that...
in the end, i have a screen with smudges on the LCD from the adhesive i had to pick at, since it was clearly visible underneath the digitzer, and then of course there's dust all over the place because it's impossible NOT to get dust under there, and the ribbon cable is peaking through the top, and i'm sure there's gonna be screen lift at some point. oh, and my bezel is def warped and bent out on the left side from prying with that stupid safe pry tool to get the digitzer out....clearly it isn't so safe!
oh and not to mention that my menu button doesn't fully light up anymore like the rest of them, because apparently you hvae to get teh LED's on there JUST RIGHT for them to light correctly.
yeah it cost $30, but it was a gift to my brothers wife until she can upgrade in a year...sure, she doesn't notice any of that, and it's a huge upgrade from her fascinate, but my brother and i sure do. we both did it together, and if me, someone who tinkers with electronics all the time, and him, a mechanical engineer, can't get it perfect, i'd say to just get the insurance replacement lol i would have, def, especially if you're as picky as me.....
Me doing it myself is probably not going to happen.
Sent from my GT-P5113 using xda premium
$99 later and a new rezound in hand.
Next question!
If I got a lemon, do I just deal with Assurian or can I get a replacement thru Verizon? On the screen when I got the phone it said 1 year Assurian warranty. Do I cancel my $7 a month insurance?
Thanks for the insight if anyone has experience beyond my point so far.
Currently not being productive on my S3.
txkorm said:
$99 later and a new rezound in hand.
Next question!
If I got a lemon, do I just deal with Assurian or can I get a replacement thru Verizon? On the screen when I got the phone it said 1 year Assurian warranty. Do I cancel my $7 a month insurance?
Thanks for the insight if anyone has experience beyond my point so far.
Currently not being productive on my S3.
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no i think you need to keep asurion to get it replaced warranty wise through asurion. and yeah, you call verizon, but asurion is who warranty replaces it
I wish I could find a way to get another S3 but if she dropped the Rezound, the S3 would have no chance of survival.
Currently not being productive on my S3.

cracked digitizer ...help

4th of july my phone cracked the digitizer ... went on ebay thinking it was going to be an easy fix ,, after researching it does not seem like its going to be possible now hopeing for some alternative ways to getting my phone fixed , I also have sprint tep but that option seems like a no go.. and im trying not to break the bank .... please help thanks john
by the way I also have a digitizer (new)
jraz305 said:
4th of july my phone cracked the digitizer ... went on ebay thinking it was going to be an easy fix ,, after researching it does not seem like its going to be possible now hopeing for some alternative ways to getting my phone fixed , I also have sprint tep but that option seems like a no go.. and im trying not to break the bank .... please help thanks john
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It can be fixed. Check out this video on YouTube. There were several other videos listed, as well.
https://www.youtube.com/watch?v=3D4uiMCbm9o&feature=youtube_gdata_player
Other than fixing it yourself or finding someone to do it for you, it's physical damage and you'd have to make an insurance claim through Asurion, which will cost you $150:banghead:
Sent from my EVO using xda premium
I cracked mine as well. I ended up getting a kit that had all of the parts except the motherboard for ~$80. It took me about 20 minutes to complete the repair. Pretty easy and cheaper than TEP. As long as you replace the LCD and Digitizer at the same time its pretty easy. It looks like several options minus the battery and back cover are available now for less than what I paid a couple weeks ago.
landaile said:
I cracked mine as well. I ended up getting a kit that had all of the parts except the motherboard for ~$80. It took me about 20 minutes to complete the repair. Pretty easy and cheaper than TEP. As long as you replace the LCD and Digitizer at the same time its pretty easy. It looks like several options minus the battery and back cover are available now for less than what I paid a couple weeks ago.
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Where did you get this kit?
This place has the kit.
jayjam99 said:
This place has the kit.
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That's not a kit with everything but the mainboard. That is just the screen and digitizer replacement. It is very hard to seperate the screen from the housing without doing damage. You have to use heat and be very gentle. I know where to get the whole front housing with the screen and digitizer already assembled, which is a better option but it's $95 shipped from china (etradesupply.com). Some of my parts are scratched and I'm looking for a new front assembly with screen basically but I also need a new speaker.
This is honestly the best route to go. Coming from experience, it is extremely hard to seperate the screen from the housing. It is even more difficult to seperate the digitizer from the lcd. This is honestly your best route. You could also try hitting up ebay and try to find one cheap with a bad esn and take the parts needed.
http://www.etradesupply.com/oem-htc...embly-with-front-housing-and-light-guide.html
landaile said:
I cracked mine as well. I ended up getting a kit that had all of the parts except the motherboard for ~$80. It took me about 20 minutes to complete the repair. Pretty easy and cheaper than TEP. As long as you replace the LCD and Digitizer at the same time its pretty easy. It looks like several options minus the battery and back cover are available now for less than what I paid a couple weeks ago.
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Still waiting for details on where you can get the screen plus back housing/bezel for $80 because I need both of these & the best price I can find is about $100.
OstrichSak said:
Still waiting for details on where you can get the screen plus back housing/bezel for $80 because I need both of these & the best price I can find is about $100.
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Sorry, been traveling. I got mine from EBay from this guy. http://stores.ebay.com/Dr-WatsonsClinic
landaile said:
Sorry, been traveling. I got mine from EBay from this guy. http://stores.ebay.com/Dr-WatsonsClinic
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It doesn't look like he sells them anymore.
So bottom line is I can't change the digitizer with out damaging the LCD FML
Sent from my EVO using xda app-developers app

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