[Q] My SGS III is unable to update either OTA or via KIES - Galaxy S III Q&A, Help & Troubleshooting

Mine is already rooted with CWM and Rooted. Im currently on XXALE9 Stock. Unfortunately there is no response from Software Update on the phone and KIES is saying that Your device does not support software upgrading via Kies.
I heard from another forum site (Non-XDA) that it has something to do with the phone being rooted. I would like to know if this is true. As much as possible I am trying to avoid flashing via Odin.
Is there any possible fix for this?
As most of you might ask, the reason I am asking this is that I would like to officially get the updates for my phone. I am after those updates because those who received them had the Overheating/Warming issue with the phone fixed.
Thankyou very much!

reflash stock rom.

Question has to be has your individual phone actually got an official update .
No update no download via Kies or OTA .
jje

Related

[Q] If you flash your phone, can you receive OTA updates?

If I wanted to receive OTA updates with my i9100 and have flashed a stock rom (KI3) on it, does anyone know if it will notify me? KIES does not check for me anymore since the firmware is "not official" which I thought it was, but I would like to know if I could flash it to an earlier version and receive an update OTA. I have had a few issues with my device every time I flash it which continues to annoy me. Such as clearing data of certain apps to get them to work properly. I would rather not clear the data on my phone after every update and would like to just wait for new releases patiently. Anyone have a clue if this will work before I waste my time?
You will not revealed ota updates unless you are on the correct stock rom, and if kies doesn't see it as stick I really don't think you will gt ota.
Also ota is only avaliable on a limited number of carriers/regions.
Sent from my GT-I9100 using xda premium
My phone is unlocked and I have received them before. After the KIES update it does not recognize my phone now. I have heard that even if I go back to a previous firmware then it won't recognize it still. I got the firmware from Intratech's thread and they are all official releases, I am unsure why KIES says it is not the official firmware.
Has no one else tried this? It seems like something someone would have done. I don't want to use KIES anymore, but I would really like to know if I can start updating via OTA instead of flashing new firmwares that require me to clear data on the majority of my apps to get them to work properly.
OTA updates and how they work are not something we have any information for .
OTA will probably look at he same codes as Kies to update . Wrong codes from firmware = no update .
Plus neither will update if no update from the provider on the server .
jje
I also have a SGS2 with a flashed ROM (is an original 2.3.4 unbranded, but is not the one which came with the phone) and also my phone is ROOTed.
Could that be why I also cannot use Samsung Dive services?

[Q] Kies cant update after OTA update

My phone received OTA update few days ago to 2.3.6. I installed it , everything went ok . But after update my kies is telling me that phone would not be updated anymore.
your device does not support software upgrading via kies
I9100XWKK2/I9100LUXKJ1/I9100XXKI4/I9100XWKK2
(product code I9100LKALUX , phone is not locked to the operator )
Previously on this place i could see my version and latest version available.
I never rooted my phone, any updates I did were via KIES. It was first time I did OTA update.
Did anyone had similar problems? Any recommendations on solution?
thanks a lot in advance
Sem
I tried to find similar problem on the forum but so far without any luck.
What csc are you on?
Sent from my GT-I9100 using xda premium
Sorry I'm new here
Where can I check this ?
I always stayed on official updates and didn't use anything else than kies to update.
Sorry just realised it's LUX
Sent from my GT-I9100 using xda premium
Hi,
I've got the same problem (it's not really a problem yet) as you. I've applied the OTA-update and I'm getting the same message in KIES (I have the same CSC).
If it won't be possible to update my phone via KIES in the future, I guess I'll either have to download the next update via FUS and use Odin to flash it or just revert to 2.3.5 again ;-).
Greetings,
düstaaa
Wait for the next update .
But it makes little sense to me Update then check days later for another update .
Their is a possibility that the OTA updates are set to only update via OTA in the future .
jje
For my part I didn't check for another update, I just connected my phone to my PC to backup my contacts and some other stuff, hence I saw the message in KIES. I thought I'ld google it and found this thread. ;-)
But yes, there's nothing else to do but wait.
Same here I didn't checked for update , just connect phone to PC and see this in big letters. So it makes me worry a bit, if something went wrong or not.
Looks like the problem was on Samsung server side. After one week Kies start working as usual . No more "Kies can't update.." message
I guess it's because the 2.3.6 update can now be applied via KIES.

Returning to Kies Stream, to get official ICS update

Hey guys,
I have an international S2 I9100, that i updated to a march build of ICS. Overall its been a great experience, but there are several snags including a non-working lock screen, and some features missing.
My question is, can I return my phone to such a state (either by going back to GB for example) so that I can get the update via Kies? I could install the XPWLP(forgot the full name) 8 (That's the latest i think) but Id like to get it via kies so future updates are automatic.
I also havent rooted this device, since the roots I have seen are for the more recent builds of ICS.
Thanks in advance.
P.s First post, but a long time lurker
You cant return your phone to old GB version through KIES,
You have to use ODIN, to flash respective GB rom which will be upgraded to ICS latest version.
But why??? cant you directly flash latest ICS from ODIN then?
Actually what I want to do is, basically get to the official ICS update released by samsung, and let me preserve the ability to recieve updates via kies. Since i've flashed this old build using odin, the only way for me to get the latest/released ICS build is by using odin again. While that is fine, I want to be able to recieve updates via kies, so that i don't have a problem with future updates.
So i guess my question could also be understood as "Can i flash ics onto my phone using Odin, while preserving my ability to update with kies in the future"
only if your region has ICS available flashing that with odin will still work on kies. you have to wipe using code for csc to work correctly.
for later
*#1234# will show you if csc is installed, if not wipe using *2767*3855# if still doesnt work you have to flash again using odin. it happens sometime with ICS.
Scrinner said:
Actually what I want to do is, basically get to the official ICS update released by samsung, and let me preserve the ability to recieve updates via kies. Since i've flashed this old build using odin, the only way for me to get the latest/released ICS build is by using odin again. While that is fine, I want to be able to recieve updates via kies, so that i don't have a problem with future updates.
So i guess my question could also be understood as "Can i flash ics onto my phone using Odin, while preserving my ability to update with kies in the future"
Click to expand...
Click to collapse
yes you should be able to receive updates thru KEIS, provided you have flashed an official ICS from ODIN (if Samsung rolls further out ICS updates in future , so far no) for your region.

OTA updates and the region thing

hi guys, first let me say i'm a former GS2 owner and used to flash all the latest official OS using odin
since i got my GS3, i said i will update via official otas and skip the flashing via odin.
i love updates and hate being left behind, and i now there is a new update [mine has the LF2] for my unbranded-unlocked i9300 and i check on mine 3 times a day and nothing comes via ota.
the main reason i got the unbranded-unlocked-international version was to get updates asap.
i know otas gets released by regions, and thats a think i really need to understand and i need your help on that, thanks...
I think LFB is a Kies update and LF2 was just an incremental OTA update. Even though my phone has the LF2 OTA update, when I plug it into Kies and hit update, it reports I am using LF1.
wilfreb said:
hi guys, first let me say i'm a former GS2 owner and used to flash all the latest official OS using odin
since i got my GS3, i said i will update via official otas and skip the flashing via odin.
So you wait and you wait and you wait .
i love updates and hate being left behind, and i now there is a new update [mine has the LF2] for my unbranded-unlocked i9300 and i check on mine 3 times a day and nothing comes via ota.
Nothing in recent updates worthwhile .
the main reason i got the unbranded-unlocked-international version was to get updates asap.
Only help for OTA is Samsung .
All XDA will tell you is to flash stock rom via Odin .
You could use CHECKFUS to double check the actual update status for your phone .
jje
Click to expand...
Click to collapse
Try the following -
Connect the phone to kies via usb.
In case an update is available, kies will notify you. Now dont click update via kiew.
Disconnect the phone from usb and check for OTA update in the phone.
My phone does not show any OTA updates even if there is an update. I always need to first connect it to kies and once kies detects an update , the phone finds the update via OTA.
Sent from my GT-I9300 using xda app-developers app

[Q] Cannot Update to 4.1.2

I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
airbends said:
I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
Click to expand...
Click to collapse
You answered your question yourself...modified = no ota update. Go back to stock unmodified or easier, download the new version from xda or sammobile and flash via odin
Sent from my GT-I9300 using xda app-developers app
OTA on rooted phones.
airbends said:
I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
Click to expand...
Click to collapse
Well i don't know what you mean with "unlocked" . If you mean rooted then it's easy :fingers-crossed:. You might have rooted with CF-Root or Toolbox or whatever. And in that process you were forced to install Clockworkmod Recovery and that's the reason you can't get OTA. If you want to have a rooted phone and OTA all you have to do is. Root your phone, stay on stock rom and flash the stock recovery via odin. But this means you loose CWM Recovery and a lot of the fun part about a rooted phone is gone.
Pure Drive GT said:
Well i don't know what you mean with "unlocked" . If you mean rooted then it's easy :fingers-crossed:. You might have rooted with CF-Root or Toolbox or whatever. And in that process you were forced to install Clockworkmod Recovery and that's the reason you can't get OTA. If you want to have a rooted phone and OTA all you have to do is. Root your phone, stay on stock rom and flash the stock recovery via odin. But this means you loose CWM Recovery and a lot of the fun part about a rooted phone is gone.
Click to expand...
Click to collapse
What part of "Unlocked" is confusing to you? It means the phone can run any sim card of any sim provider, thats what I meant, and no, the phone is not rooted or never even have tried rooting it... Never mind, I factory reset the phone and the update is done. Anyways kudos for your reply
Cheers!

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