[Q] 3 Strange issues on the SGS3 - Galaxy S III Q&A, Help & Troubleshooting

hey guys i have the international version of the SGS3 it is non rooted and i have not fooled around with any custom firmware or anything running the stock firmware that came with the phone. It is just 12 days old. I have been facing very strange issues with the phone which are mentioned below, i tried contacting sammy support for help but the tech team was not available and they say that i will get a call back in 24hrs although i am quite sure all they will tell me is do a factory reset. My issues are
1) I am using the digital clock widget that came with the phone and it randomly freezes as in it stops at a certain time but the clock in the notification bar continues to work. I have to manually remove and place the widget again and it comes back with the correct time.
2) My home screen widgets start flashing on their own and i am unable to click on any widget, i have to restart the phone and it starts working again.
3) The led notification light starts blinking a wierd purple color all on its own even tho i have no notifications or anything on the phone again i need to restart the phone and it starts working, i tried installing Lite Flow lite to see if it solved the issue and with that installed the issue goes away but i would much prefer not having the software installed.
Any help from all of you guys would be appreciated. Also attached a screenshot of the 1st error.

silentwitness1 said:
hey guys i have the international version of the SGS3 it is non rooted and i have not fooled around with any custom firmware or anything running the stock firmware that came with the phone. It is just 12 days old. I have been facing very strange issues with the phone which are mentioned below, i tried contacting sammy support for help but the tech team was not available and they say that i will get a call back in 24hrs although i am quite sure all they will tell me is do a factory reset. My issues are
1) I am using the digital clock widget that came with the phone and it randomly freezes as in it stops at a certain time but the clock in the notification bar continues to work. I have to manually remove and place the widget again and it comes back with the correct time.
2) My home screen widgets start flashing on their own and i am unable to click on any widget, i have to restart the phone and it starts working again.
3) The led notification light starts blinking a wierd purple color all on its own even tho i have no notifications or anything on the phone again i need to restart the phone and it starts working, i tried installing Lite Flow lite to see if it solved the issue and with that installed the issue goes away but i would much prefer not having the software installed.
Any help from all of you guys would be appreciated. Also attached a screenshot of the 1st error.
Click to expand...
Click to collapse
For the time stuff i would maybe try reseting the time in settings and see if it helps. and also clear the cache for the digital clock in settings app, may also help.
as for the flashing and what not, i did see that before when i was flashing roms......figured it was a bad flash though, didnt think anything of it as it went away when i flashed my next Rom. would hate to tell you to to flash another Rom to fix your issue
have you dont factory reset in settings.....maybe that will clear it all up for you. i know you will have to redo your phone but if it fixes it then there you have it :cyclops:

the time issue has not happened in the last day, for the flashing part i am on the original firmware have not flashed any rom's was planning to flash omega but after i solve these issues.

My digital clock freezes over time as well...

ok so it seems to be an issue with the SGS3 only, are you using any custom firmware?

ok finally got a reply from sammy for
1) they say if u click on clear ram it will cause the digital clock widget to hang
2) for this issue they say restore factory setting
3) this is caused because the phone searches for signal and hence it blinks.

I'm stock, no root. I did factory reset and have not cleared RAM recently. My digital clock still tends to freeze.

Minoza said:
I'm stock, no root. I did factory reset and have not cleared RAM recently. My digital clock still tends to freeze.
Click to expand...
Click to collapse
I use beautiful widgets clock (paid version) (4x2), no freezes whatsoever.

Try to update to the latest firmware ^^ settings>About Phone>

Related

[Q] Screen mapping is f*cked, sometimes presses randomly

I am not sure since when I have this. Seems like since I installed either the game Steambirds or since I started changing the screen density (which is now back to 240), using Font Changer or the non-market app: LCD Density Changer.
I tried wiping, new ROM, new kernell, but it won't be fixed.
The problem:
Along a big vertical area, the touchscreen thinks I am at the edges of that area. EDIT: Turns out that sometimes it works again, but mostly when it does, something else happens. The screen starts to think I press on random places, making him press buttons and stuff. Sometimes the screen doesn't even work, only the physical home button!
I'll try to illustrate using the following explanation of the problem (values are not correct, it's just about the idea):
along the x axis, 0 to 260 pixels work fine. When the pixels from 260 to 340 are pressed on the touchscreen, the phone thinks I am pressing at 260 AND at 340 (as if I am using 2 fingers). From 340 to the end of the screen it works fine again.
What do I have to do to fix this? And I flashed my phone a couple of times, will samsung still fix it if I send my phone (I feel like my screen is broken)?
Flash stock rom set custom rom counter to zero .
http://forum.xda-developers.com/showthread.php?t=1113928
JJEgan said:
Flash stock rom set custom rom counter to zero .
http://forum.xda-developers.com/showthread.php?t=1113928
Click to expand...
Click to collapse
How do I reset the counter? And isn't it weird that I got this problem? Or am I not the first one to have this with VillianROMs? I can hardly imagine that it is because I am not on stock rom. I'll try a stock ROM out soon. (Or did you simply answer the question about samsungs warranty?)
Added following information in my post: "Turns out that sometimes it works again, but mostly when it does, something else happens. The screen starts to think I press on random places, making him press buttons and stuff. Sometimes the screen doesn't even work, only the physical home button!"
O4web said:
How do I reset the counter?
Search its in dev section Binary Counter reset .
And isn't it weird that I got this problem? Or am I not the first one to have this with VillianROMs?
Working fine here possible bad flash .
I can hardly imagine that it is because I am not on stock rom. I'll try a stock ROM out soon. (Or did you simply answer the question about samsungs warranty?)
Both as in warranty and to clear a problem flash back to clean stock rom .
jje
Click to expand...
Click to collapse

[Q] Strange touchscreen issue

I recently got a strange touchscreen issue.
When the device comes out of deep sleep (turn on the screen with power button) my touchscreen behaves weird. Normally, when I touch the unlock slider, it follows my finger. But not now....it's like long press is not recognized. I am able to unlock the screen by wiping my finger to unlock. But the slider is not following my finger. The strange thing is, after about 10 seconds, the issue is gone, and the slider follows my finger....
Also long press on the homescreen is not working during the first 10 seconds.
What I tried to solve:
I completely wiped the phone and reinstalled .42 firmware. Then updated tot ICS using Sony Update Service and also completely wiped my phone. The problem still there...then I flashed a custom ROM (shardur_seth spacious...and also his firmware) but the problem stille there.
Anyone else experienced this? Or any solutions I could try? It was there suddenly....could it be a hardware problem? But why is it gone after 10 seconds?
Thnx for your help
it happens for me sometimes, but most of the time when someone calling me i cannot at slide to answer. what im doing is i just press power button ones and it will silence and press the home key and it will work the slide key...
any solution for this also?
mavado said:
I recently got a strange touchscreen issue.
When the device comes out of deep sleep (turn on the screen with power button) my touchscreen behaves weird. Normally, when I touch the unlock slider, it follows my finger. But not now....it's like long press is not recognized. I am able to unlock the screen by wiping my finger to unlock. But the slider is not following my finger. The strange thing is, after about 10 seconds, the issue is gone, and the slider follows my finger....
Also long press on the homescreen is not working during the first 10 seconds.
What I tried to solve:
I completely wiped the phone and reinstalled .42 firmware. Then updated tot ICS using Sony Update Service and also completely wiped my phone. The problem still there...then I flashed a custom ROM (shardur_seth spacious...and also his firmware) but the problem stille there.
Anyone else experienced this? Or any solutions I could try? It was there suddenly....could it be a hardware problem? But why is it gone after 10 seconds?
Thnx for your help
Click to expand...
Click to collapse
i face the same problem
my phone is in service center for repair
see the video below and check if ur problem is the same
Sounds like your phone is just sluggish, you're probably running too much in the background/have too much installed on the phone and it takes a while for the RAM to optimally load everything you need again after having cleared some of it whilst the phone was in sleep mode.
SCHUMI_4EVER said:
Sounds like your phone is just sluggish, you're probably running too much in the background/have too much installed on the phone and it takes a while for the RAM to optimally load everything you need again after having cleared some of it whilst the phone was in sleep mode.
Click to expand...
Click to collapse
i repaired my phone via SEUS but the problem usa still there
went to service centre ,they downgraded it to Gb the problem was still there!!!!
dhwanik said:
i face the same problem
my phone is in service center for repair
see the video below and check if ur problem is the same
Click to expand...
Click to collapse
Yes, that's exactly the problem.....I also have the problem that I cannot longpress the home screen...U have the same issue? After 10 seconds or after tapping the screen multiple times, the issue is gone until the phone goes to sleep.
I too had this issue and narrowed it down to the sluggishness due to deep sleep.
What I did was,
1) Flash nightelf kernel
2) Installed Set CPU
3) Make profiles for Screen Off
4) Whenever I have the governor as "performance" I never had the issue
5) After lot of permutation combination, I fixed a screen off profile as 460max and 134 Min with conservative as governor.
6) Also added a new profile for "In Call" with "performance" governor.
The problem was gone. Yes, it happens once in a while but much better than the situation before.
mavado said:
Yes, that's exactly the problem.....I also have the problem that I cannot longpress the home screen...U have the same issue? After 10 seconds or after tapping the screen multiple times, the issue is gone until the phone goes to sleep.
Click to expand...
Click to collapse
yes i have the same issue we are not the only users who face this problem
there are many users who face this problem
arunsankar said:
I too had this issue and narrowed it down to the sluggishness due to deep sleep.
What I did was,
1) Flash nightelf kernel
2) Installed Set CPU
3) Make profiles for Screen Off
4) Whenever I have the governor as "performance" I never had the issue
5) After lot of permutation combination, I fixed a screen off profile as 460max and 134 Min with conservative as governor.
6) Also added a new profile for "In Call" with "performance" governor.
The problem was gone. Yes, it happens once in a while but much better than the situation before.
Click to expand...
Click to collapse
i am on locked boot-loader so can't flash kernel
arunsankar said:
I too had this issue and narrowed it down to the sluggishness due to deep sleep.
What I did was,
1) Flash nightelf kernel
2) Installed Set CPU
3) Make profiles for Screen Off
4) Whenever I have the governor as "performance" I never had the issue
5) After lot of permutation combination, I fixed a screen off profile as 460max and 134 Min with conservative as governor.
6) Also added a new profile for "In Call" with "performance" governor.
The problem was gone. Yes, it happens once in a while but much better than the situation before.
Click to expand...
Click to collapse
Tried using your settings..first I had governor set to performance...but the problem still persists. Wheneven I turn on the screen I have the issue. It is possible to unlock the screen if I wipe fast enough....but it really is strange...why is the issue gone after a couple of wipes or some touchscreen pressess..
Could it be a hardware error....a sensor not getting ready or something? But why is the problem gone when the screen is on for a while.....
mavado said:
Tried using your settings..first I had governor set to performance...but the problem still persists. Wheneven I turn on the screen I have the issue. It is possible to unlock the screen if I wipe fast enough....but it really is strange...why is the issue gone after a couple of wipes or some touchscreen pressess..
Could it be a hardware error....a sensor not getting ready or something? But why is the problem gone when the screen is on for a while.....
Click to expand...
Click to collapse
I have the same problem. Is there any solution?
Thank you for help.
same problem
Feri8850 said:
I have the same problem. Is there any solution?
Thank you for help.
Click to expand...
Click to collapse
me also having same problem and touch is awesome but when the lock is open then this problem will occur and it will open after 2 to 3 attempts..
what's this i think this is not an hardware problem this is only the software ??//??
i have the same problem too. i think there is a problem with cpu.
I had these sometimes with certain combinations of kernel and ROM. Actually it's gone... (Alliance V1/JJs Hybrid ROM 3.1)
I suppose it's a combination of hardware and software configuration...
Anyone tried to higher the minimum CPU speed?
Nachttier73 said:
I had these sometimes with certain combinations of kernel and ROM. Actually it's gone... (Alliance V1/JJs Hybrid ROM 3.1)
I suppose it's a combination of hardware and software configuration...
Anyone tried to higher the minimum CPU speed?
Click to expand...
Click to collapse
i tried. also i tried to set governor to different versions. and i tried nightelf rc5 kernel. nothing changed. problem still there.
today i realized that's not about only touchscreen. sometimes phone freezing.
problem with neo (mt15i) touch screen
use alliance night-elf v1.1 kernel.I had this problem but when I flash this kernel to my neo my touch screen works good same as the first day...
Well....for me suddenly the problem is solved!!!!
I'm very glad that my display is working again! It has been for about 3 months since I was facing the problem.
Unfortunately I do not have a clear solution to this, but I can explain what I did that day, and hopefully the solution is in there. But I can not garantee it.
What I did that day
1. I tried to get beats audio working, so I had installed a numerous of Beats libs. (see xda-developers for some of those libs). The last one I tried was Walkman port by ThilinaC. Not sure how this can be related to the display issue
2. I flashed a new rom. But this time I formatted /system and /data in CWM. Normally I just did a factory reset and installed the new rom. (but guess factory reset also formats /system and /data)
Still....guess this has nothing to do with the display
3. I did a offline charge. When my phone was empty I wanted to charge it fast. So I switched off my phone, and then connected the charger to offline charge the phone.
Really not sure how the above points could be a solution to de display failure, but guess if it was the digitizer that was the problem, it's strange that it is fixed out of knowhere....but the above actions are what I did that day....so maybe it's helpful and is the solution in there...maybe.
I'm glad the problem is gone
Yes, I am facing this exact problem, I am going to take my mobile to the service center !!!.

[Q] Phone locks up probably need an expert

Ok I have a galaxy note i717. I have 2 problems that are absolutely horrible. One problem is if I recieve a phone call and have certain apps or games either open or were just open, my phone freezes. When I say freeze I mean all I hear is my ringtone, I have no way to answer, and my phone is a paper weight till I power cycle it, once I turn it back on I see no missed calls, and have no idea who called me. The other is I slide to unlock my phone and it is extreemely slow, I press a button and wait an average of about 3-5 seconds before it opens, and every button I push is just as slow, this problem seems random, but I think it has something to do with the other problem. I am right now running black jelly, it is not the rom as all the Jelly Bean Roms have this problem. One solution posted is to revert it to stock ics then have Samsung do the upgrade to Jelly Bean, then reroot it, same problem and did not change. I really want to get a good Jelly Bean rom that works for my i717. I can get any ICS Custom Rom to work correctly, so I will revert it just to get normal functionality, if no one knows how to fix this. This is the last thing I am going to try before reverting back to ICS. Any help is appreciated.
theapplejuicereallysmells said:
Ok I have a galaxy note i717. I have 2 problems that are absolutely horrible. One problem is if I recieve a phone call and have certain apps or games either open or were just open, my phone freezes. When I say freeze I mean all I hear is my ringtone, I have no way to answer, and my phone is a paper weight till I power cycle it, once I turn it back on I see no missed calls, and have no idea who called me. The other is I slide to unlock my phone and it is extreemely slow, I press a button and wait an average of about 3-5 seconds before it opens, and every button I push is just as slow, this problem seems random, but I think it has something to do with the other problem. I am right now running black jelly, it is not the rom as all the Jelly Bean Roms have this problem. One solution posted is to revert it to stock ics then have Samsung do the upgrade to Jelly Bean, then reroot it, same problem and did not change. I really want to get a good Jelly Bean rom that works for my i717. I can get any ICS Custom Rom to work correctly, so I will revert it just to get normal functionality, if no one knows how to fix this. This is the last thing I am going to try before reverting back to ICS. Any help is appreciated.
Click to expand...
Click to collapse
May just need to disable ripple effect.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I am not an expert but I would suggest Downgrade to the Stock Rom 2.3.6 and then start from that process.
hafridi said:
I am not an expert but I would suggest Downgrade to the Stock Rom 2.3.6 and then start from that process.
Click to expand...
Click to collapse
I may try that, ICS works fine, normally I just try it from there, may try from Gingerbread.
captemo said:
May just need to disable ripple effect.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
That made it much better I removed my screen saver, and also turned power saver mode off. After I changed that setting the phone worked correctly most of the time. It still runs slow sometimes, but I just turned power saving mode off, so we will see, thanks for the help, the ripple screen lock was doing something bad as it got much better when I removed it.
I tested my phone for a few days, it seems the phone call thing is fixed, thanks for the info about the ripple screen saver. Only problem I currently have is if I forget and leave my game running on a certain screen that is animated and it screen locks, when I unlock and start using the phone it is extreemely slow. A simple restart fixes it, and I am fine with that as my phone actually works correctly most of the time. I was researching the problem and the GPU settings may be the answer, but I have no idea what settings need to be set. One setting is Force GPU rendering ( use 2d hardware acceseration in applications) currently it is turned on. Was thinking also kill all background processes, I really don't know, Anyone out there an expert with GPU or how to finish tweeking my phone.

Help

Uninstalled Touchwiz cause i had a new launcher but went into ultra power mode and I couldn't turn it off so i restarted hoping it would fix the problem but now it just stays the the tmobile 4glte screen what should i do?
xfreedom said:
Uninstalled Touchwiz cause i had a new launcher but went into ultra power mode and I couldn't turn it off so i restarted hoping it would fix the problem but now it just stays the the tmobile 4glte screen what should i do?
Click to expand...
Click to collapse
Not sure if a factory reset will work for you but it might - or if you can't get the phone up and running at all - - use odin to flash the stock rom and start over - maybe there is an easier way, but I don't know what it would be - good luck....
yea i factory reset but it deleted everythinglauncher keyboard everything -__- but luckily i found a way to fix everything and i have my phone back obviously with everything deleted but better than nothing =) quick question will it drain my battery if i have a touchwiz launcher but not use it but use nova

Battery indicator

Hey, since the new update, the battery indicator in the nitificationbar is not updating / refreshing anymore, id does just always show a full battery, even when there is only like 40% left.
If i restart the phone it will set to the batterylife that is left, for example if i reset at 3/4 of the bettery it will show that but not refresh anymore till i reset again.
Factory reset and so on does not help, seems like a big software issue with the phone here.
if i go to options battery, it will show the right %tage in the options menue.
Also, they said in the patchnotes, that they now implemented a % of the battery in the notificationbar, but there is literally no option to enable that, any idead on where to search for that?
Or nay app recomendations that could help me out here?
crystalpepe said:
Hey, since the new update, the battery indicator in the nitificationbar is not updating / refreshing anymore, id does just always show a full battery, even when there is only like 40% left.
If i restart the phone it will set to the batterylife that is left, for example if i reset at 3/4 of the bettery it will show that but not refresh anymore till i reset again.
Factory reset and so on does not help, seems like a big software issue with the phone here.
if i go to options battery, it will show the right %tage in the options menue.
Also, they said in the patchnotes, that they now implemented a % of the battery in the notificationbar, but there is literally no option to enable that, any idead on where to search for that?
Or nay app recomendations that could help me out here?
Click to expand...
Click to collapse
It's working on mine. It is always set to % , no option to turn off.
I updated by using full time flashed with sp flash. Did you do it with OTA?
mrmazak said:
It's working on mine. It is always set to % , no option to turn off.
I updated by using full time flashed with sp flash. Did you do it with OTA?
Click to expand...
Click to collapse
Yes, it made an update in the middle of the night when it got releasen, funny thing is, i turned auto updates off and nearly got late for work, because my phone is also my alarm clock and since it made it´s update on it´s own it reset and needet my passcode to restart.
Nevermind, i usually make a factory reset after an update and most problems are gone by now, for example the multitask bug, it is still there but not all the time and usually only when apps havent been open for a few minutes or from what i´ve seen, it just loasd alot of apps into the RAM and as soon as the 3,9gb are full it just closes all of them, instead of just making enough space and killing the first few that you have had open. I hope they fix that in the next update, but still it is way better than before.
BUt back to the topic. Since the Update, the battery indicator on the right top has a different style but as i mentioned just stays white and shows a full battery all the time, with no option to change it to % like the update log was mentioning.
Before the update it also had no % in the bar but when you moved the bar down there at leas was a % shown, now just a full battery symbol all the time.
But i tried a few different apps now an one just put in % in the battery icon now and also updates : itßs called Battery Percent Enabler, i tried 5 different ones, they did not work, but this just works fine, it is accurate with the battery indicator in the menu.
But i´ll guess i will try and root may phone sooner or later and then i will just flash the newest rom on it anyways.
Just wanted to know if i´m the problem and i just couldent find the menu to activate it, if it was a generell software problem or if it is just a bug since the update.
An other question, do you also have the frontfacing camera but since the update?
People in the umidigi forum and on reddit post about it en mass, i first thought it was a crack in the camera lens but since the update i have it too and people are having it too since the update.
https://ibb.co/RgXSpNJ
Its just one of the pictures of another f1 user since the update, mine has this weird line right in the middle of the camera, but i cant find a crack in the glass or the lense and since it only happened to people since the update do you think they messed something up in the cam software?
I also found a few that state the frontcam is not working at all since the update.
battery indicator
Literally the same issue battery indicator only shows the battery life when first booted, rebooted, or charging. Otherwise the battery does not move. had to install widget off of playstore. Also no percentage on/off even though when you type it in the settings search bar it shows it but redirects you to battery and we'll you guessesd it not there... hope patch comes out soon....
ryantf420 said:
Literally the same issue battery indicator only shows the battery life when first booted, rebooted, or charging. Otherwise the battery does not move. had to install widget off of playstore. Also no percentage on/off even though when you type it in the settings search bar it shows it but redirects you to battery and we'll you guessesd it not there... hope patch comes out soon....
Click to expand...
Click to collapse
Hi, as i already troubleshooted and also kinda fixed it, just get the app i wrote in the first comment and everything should be good.
the only other thing that would help now is to re install the lastest update, since you messed something up while doing so.
or you can just install the app that i told you about.
Many of these little bugs or tweaks would be easily solved if we had an official and working GravityBox for Pie. Shame.
David C.

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