Software Update - Galaxy S III Q&A, Help & Troubleshooting

I have tried to look for this but can't seem to find info on this, maybe I'm not searching for the right thing, if anyone can point me in the right direction that would be fantastic.
I keep getting a msg on my phone that there is a software update on my phone, I go to install the update, it downloads it, then says my phone needs to be restarted. it restarts and I get to the CWM boot screen... then tells me it failed to update my phone. I'm assuming it isnt working due to the fact my phone is rooted. any suggestions on how to's to do this?
Thank you

Unroot phone .
Update OTA
Root phone
Or join XDA developers and flash stock rom via odin.
jje

MaximoKnight said:
I have tried to look for this but can't seem to find info on this, maybe I'm not searching for the right thing, if anyone can point me in the right direction that would be fantastic.
I keep getting a msg on my phone that there is a software update on my phone, I go to install the update, it downloads it, then says my phone needs to be restarted. it restarts and I get to the CWM boot screen... then tells me it failed to update my phone. I'm assuming it isnt working due to the fact my phone is rooted. any suggestions on how to's to do this?
Thank you
Click to expand...
Click to collapse
If you want a samsung update you have to flash a stock rom without root with Odin. You could also use Mobile Odin Pro for flashing a newer firmware and still keep root. You get the firmware here www.sammobile.com/firmware.

Disable Update
That sounds like a bit of a process that I'm not looking to get into right now... until then, is there a way to disable the update notification so that it doesn't keep alerting me that there is an update? it's starting to get rather annoying, it keeps pooping up from time to time.

You can freeze or remove the Update app. An app that doesn't exist cannot give you notifications.
It's not needed for the phone's correct functioning.
Flashing through Odin + Re-Rooting is a procedure of roughly 5 minutes, 4 of which for the firmware transfer and double-checking of the input.

Update CWM and re-run the root process
MaximoKnight said:
I have tried to look for this but can't seem to find info on this, maybe I'm not searching for the right thing, if anyone can point me in the right direction that would be fantastic.
I keep getting a msg on my phone that there is a software update on my phone, I go to install the update, it downloads it, then says my phone needs to be restarted. it restarts and I get to the CWM boot screen... then tells me it failed to update my phone. I'm assuming it isnt working due to the fact my phone is rooted. any suggestions on how to's to do this?
Thank you
Click to expand...
Click to collapse
I had the same issue. I had rooted the phone using an older version of CWM. In this version OTA updates download but fail to install after booting to recovery.
Download the latest versions of CWM from here and re-run the rooting process. The newer version of CWM (1.5 and up) supports OTA. Worked a charm for me!

Or you can just plug the handset into your pc and update with kies. You will need to reroot following this though.
Sent from my GT-I9300 using xda app-developers app

Related

[Q] Cannot Update to 4.1.2

I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
airbends said:
I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
Click to expand...
Click to collapse
You answered your question yourself...modified = no ota update. Go back to stock unmodified or easier, download the new version from xda or sammobile and flash via odin
Sent from my GT-I9300 using xda app-developers app
OTA on rooted phones.
airbends said:
I have 4.1.1 Jellybean on my phone, is unlocked, an had no trouble updating to 4.1.1 from ICS. Now that my phone shows "Updates Available", downloads them files( I think), but does not install and rather says "Your device has been modified. Software updates are not available". The new updates I have seen in my mate's phone are good, and as he told me he had no trouble updating to it unlike mine.
What is the problem and the best way to solve this issue?
Also I'd like to ask, if I used Odin to update it manually, will I be able to update my phone with later releases without having to use Odin again?
Click to expand...
Click to collapse
Well i don't know what you mean with "unlocked" . If you mean rooted then it's easy :fingers-crossed:. You might have rooted with CF-Root or Toolbox or whatever. And in that process you were forced to install Clockworkmod Recovery and that's the reason you can't get OTA. If you want to have a rooted phone and OTA all you have to do is. Root your phone, stay on stock rom and flash the stock recovery via odin. But this means you loose CWM Recovery and a lot of the fun part about a rooted phone is gone.
Pure Drive GT said:
Well i don't know what you mean with "unlocked" . If you mean rooted then it's easy :fingers-crossed:. You might have rooted with CF-Root or Toolbox or whatever. And in that process you were forced to install Clockworkmod Recovery and that's the reason you can't get OTA. If you want to have a rooted phone and OTA all you have to do is. Root your phone, stay on stock rom and flash the stock recovery via odin. But this means you loose CWM Recovery and a lot of the fun part about a rooted phone is gone.
Click to expand...
Click to collapse
What part of "Unlocked" is confusing to you? It means the phone can run any sim card of any sim provider, thats what I meant, and no, the phone is not rooted or never even have tried rooting it... Never mind, I factory reset the phone and the update is done. Anyways kudos for your reply
Cheers!

[Q] rooted MJ7 won't install MK2 update

I was searching to see if anyone else was having issues, but couldn't find any. I finally decided to turn the update off for the Verizon update, but it keeps saying unsuccessful and I'm assuming because the phone is rooted at the moment. Is there a way for me to install the mk2 update?
tuningmode said:
I was searching to see if anyone else was having issues, but couldn't find any. I finally decided to turn the update off for the Verizon update, but it keeps saying unsuccessful and I'm assuming because the phone is rooted at the moment. Is there a way for me to install the mk2 update?
Click to expand...
Click to collapse
Nope, it'll install even though you're rooted, but you need to restore anything you've modified before the OTA will work - or at least any files that the OTA is trying to upgrade.
k1mu said:
Nope, it'll install even though you're rooted, but you need to restore anything you've modified before the OTA will work - or at least any files that the OTA is trying to upgrade.
Click to expand...
Click to collapse
my guess is maybe the wifi tether, I was attempting to get it to work and there was a file or something to overwrite through a script from one of the threads I was reading. Could that be it?
tuningmode said:
my guess is maybe the wifi tether, I was attempting to get it to work and there was a file or something to overwrite through a script from one of the threads I was reading. Could that be it?
Click to expand...
Click to collapse
Very likely the tether - it changes the framework, doesn't it? That's very likely to be updated by the OTA.
Yeah, i have the same issues.. When i download the update ( I'm on MJ7 Rooted) it says please install, i click okay. It reboots it goes into the recovery, tries to update but shows a Error Android image, Restarts, then displays this message saying Error Phone couldn't update nothing was effected or something like that.What's the issue?! i wanna update / root because this message for the update pops up every damn day and it's so annoying! Please help me.
Mz8691 said:
Yeah, i have the same issues.. When i download the update ( I'm on MJ7 Rooted) it says please install, i click okay. It reboots it goes into the recovery, tries to update but shows a Error Android image, Restarts, then displays this message saying Error Phone couldn't update nothing was effected or something like that.What's the issue?! i wanna update / root because this message for the update pops up every damn day and it's so annoying! Please help me.
Click to expand...
Click to collapse
Flash the MJ7 no-wipe ROM that you'll find in the Android Development forum. That will restore all of the stock files that you should need (and also cause you to lose root.)Then, update to MK2 and re-root.

[Q] Failing to update, reset

Hi all, I originally rooted my phone using this post several months ag http://forum.xda-developers.com/showthread.php?t=2380325
I'm still fairly new to the dealings of root, and have found that I only used it to have access to a couple of cool apps that required root and at that rate I don't even use any more. That being said, I finally accepted the most recent update being okay that I would likely loose my root access. The update kept failing, I assumed because of the root. I backed up my personal data, and performed a factory reset from the phone. The phone still has superuser from the reset and still fails to update. Could someone help me return my phone to fully stock configuration? Thanks!
zomsoc said:
Hi all, I originally rooted my phone using this post several months ag http://forum.xda-developers.com/showthread.php?t=2380325
I'm still fairly new to the dealings of root, and have found that I only used it to have access to a couple of cool apps that required root and at that rate I don't even use any more. That being said, I finally accepted the most recent update being okay that I would likely loose my root access. The update kept failing, I assumed because of the root. I backed up my personal data, and performed a factory reset from the phone. The phone still has superuser from the reset and still fails to update. Could someone help me return my phone to fully stock configuration? Thanks!
Click to expand...
Click to collapse
Find out what odin is. Then..
Google "odin emergency tar (your build number here)" or something to that effect.
If you don't know your build number then you have some more research to do. Good luck.
I'd recommend using the Verizon update assistant. Much easier, but takes about half an hour to do:
1) Connect phone to PC using USB cord
2) When prompted for what action to take when this device is connected, select Verizon update assistant. Installation will take a few minutes.
3) Start the update assistant and confirm that you want to update the phone. The update will take a few minutes.
When the update is complete, you should have the most current update (MK2), and no root access. Should you need root again, try Saferoot - it's quick and easy:
http://forum.xda-developers.com/showthread.php?t=2565758
Thanks for pointing me in the right direction guys, I'll do some more research into both and report back soon.
Help! I've researched odin, downloaded and attempted to flash the stock image. Odin failed. My phone as of now is stuck in the downloading screen.
zomsoc said:
Help! I've researched odin, downloaded and attempted to flash the stock image. Odin failed. My phone as of now is stuck in the downloading screen.
Click to expand...
Click to collapse
You need to flash the same stock image as what was previously on your phone.
If you don't know what version you were on previously, flash MJ7 or MK2.

[Q] i9205 problem after ota + root

I connect my Galaxy Mega (i9205) to kies and it showed that my phone have new update. Bear in mind that my phone is rooted previously (CWM). Kies updated my phone to I9205XXUCNA3. I update my phone with no problem (it took longer time only) but unfortunately KNOX ruined everything. It keeps on saying that SuperUser is trying to access the system. Furthermore, my Wifi is not working at all. I tried to click on the toggle button but no to avail.
So after searching, I found out how to disable KNOX - By flashing using vcoreroot-v2. Done flashing with this file, and now I can't see my interna; SDCard. I'm doomed and now I don't know what to do to turn back to how it was before.
Anybody that can help me, really appreciate it.
nuar_y said:
I connect my Galaxy Mega (i9205) to kies and it showed that my phone have new update. Bear in mind that my phone is rooted previously (CWM). Kies updated my phone to I9205XXUCNA3. I update my phone with no problem (it took longer time only) but unfortunately KNOX ruined everything. It keeps on saying that SuperUser is trying to access the system. Furthermore, my Wifi is not working at all. I tried to click on the toggle button but no to avail.
So after searching, I found out how to disable KNOX - By flashing using vcoreroot-v2. Done flashing with this file, and now I can't see my interna; SDCard. I'm doomed and now I don't know what to do to turn back to how it was before.
Anybody that can help me, really appreciate it.
Click to expand...
Click to collapse
I see that so far you have found a way to disable knox AND cripple your Mega...
IMHO the best way to fix this situation is:
1. Download once more your newest firmware I9205XXUCNA3 (e.g. from Sammobile) and flash it by Odin to resolve starting position. Or try to restore your firmware through Kies.
2. Then BEFORE YOU DO SOMETHING read forums to find information how safely root firmware with KNOX. You have to be known so probably your warranty is already void and if not so it will be on the first attempt to root your unit. You are warned... There are some threads about rooting KNOX-ed firmware and even how to come back (partially) to previous build.
BEWARE! Do not attempt to flash older firmware lest you brick your Mega. New bootloader prevent from downgrading and if you try you will have endless bootloop. Upgradindg to newest firmware is one way trip.
OK I've followed your advise:
1. Re-download I9205XXUCNA3 from Sammobile and flash using odin.
2. Re-apply vcoreroot-v2
and after reboot.... WALLA!! My phone is back to normal again! And same goes to my internal SDCard, back as normal.
I have a problem with messaging where it keeps on crashing at first. But then I boot into recovery, clear cache and apply factory reset.
Now, all back to normal.
Anyhow, thank you so much for the tips. Now I can ease out a bit
nuar_y said:
OK I've followed your advise:
1. Re-download I9205XXUCNA3 from Sammobile and flash using odin.
2. Re-apply vcoreroot-v2
and after reboot.... WALLA!! My phone is back to normal again! And same goes to my internal SDCard, back as normal.
I have a problem with messaging where it keeps on crashing at first. But then I boot into recovery, clear cache and apply factory reset.
Now, all back to normal.
Anyhow, thank you so much for the tips. Now I can ease out a bit
Click to expand...
Click to collapse
I am glad you are successful. Sometimes you have to repeat two times, but no more: one for download errors, two for your errors. But if then you are not successful... then you have to look for another solution...
Can I know what rom u are using before updating to stock rom using kies?
Sent from my GT-I9205 using XDA Free mobile app

[Q] Verizon Galaxy s4 encountered firmware upgrade issue.

I'm new to developing and not too experienced. I attempted to root my phone, but was only successful with unlocking the Boot loader. When I attempted to download the new Kit-Kat update, my phone encountered a Firmware upgrade issue. Now in recovery mode, Kies 3 fails to connect nor recognize my phone.
cfales25 said:
I'm new to developing and not too experienced. I attempted to root my phone, but was only successful with unlocking the Boot loader. When I attempted to download the new Kit-Kat update, my phone encountered a Firmware upgrade issue. Now in recovery mode, Kies 3 fails to connect nor recognize my phone.
Click to expand...
Click to collapse
Bah. Kies sucks. Odin is a much better tool for updating / fixing things. What update were you on, as it is important to know the actual build version as well because there are often mini updates that keep the same android version but update other things that can cause a headache if not rooted or modified properly. Also, are you sure it was the bootloader that you unlocked? There is the Loki option and SafeStrap recovery, but not a way to unlock the bootloader unless you have a Dev Edition. I think you had to go to 4.3 before 4.4.2 too. What part did it get to before it failed and you got the error message? If you're lucky, it didn't actually do anything important before it failed, because then you can use Odin to install the original system update you did have then restart from there. If not, then you will need to go to 4.3, then 4.4.2. Once you update to 4.3 and above, your only options for custom roms are via the SafeStrap recovery which has some serious limitations.
es0tericcha0s said:
Bah. Kies sucks. Odin is a much better tool for updating / fixing things. What update were you on, as it is important to know the actual build version as well because there are often mini updates that keep the same android version but update other things that can cause a headache if not rooted or modified properly. Also, are you sure it was the bootloader that you unlocked? There is the Loki option and SafeStrap recovery, but not a way to unlock the bootloader unless you have a Dev Edition. I think you had to go to 4.3 before 4.4.2 too. What part did it get to before it failed and you got the error message? If you're lucky, it didn't actually do anything important before it failed, because then you can use Odin to install the original system update you did have then restart from there. If not, then you will need to go to 4.3, then 4.4.2. Once you update to 4.3 and above, your only options for custom roms are via the SafeStrap recovery which has some serious limitations.
Click to expand...
Click to collapse
I tried to gain root access awhile ago, it showed that my bootloader was unlocked, but I don't recall ever gaining root access, so I left it alone and figured I was just gonna wait for Kitkat. It's weird what is happening to my phone now. It just says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." After trying Kies Lite and normal both versions 1 & Kies 3, my phone won't even be read nor connect to Kies anymore. It won't show up in Odin. I have tried fully uninstalling all the Samsung programs on my computer then redownloading and installing them and still no luck. I really don't know what else to do. Should I just take my phone into Verizon and try my luck?
cfales25 said:
I tried to gain root access awhile ago, it showed that my bootloader was unlocked, but I don't recall ever gaining root access, so I left it alone and figured I was just gonna wait for Kitkat. It's weird what is happening to my phone now. It just says "Firmware upgrade encountered an issue. Please select recovery mode in Kies & try again." After trying Kies Lite and normal both versions 1 & Kies 3, my phone won't even be read nor connect to Kies anymore. It won't show up in Odin. I have tried fully uninstalling all the Samsung programs on my computer then redownloading and installing them and still no luck. I really don't know what else to do. Should I just take my phone into Verizon and try my luck?
Click to expand...
Click to collapse
The chance of finding someone at VZW who could fix this is pretty slim. But the open lock graphic that shows up when you first boot the phone does not imply the bootloader is unlocked on Galaxy phones, unlike say, a Nexus. It just means that something has been done to trip the custom binary check. If you tell me what update you were on, I can tell you how to fix your phone, or if you don't know, then you just need to follow this :
http://forum.xda-developers.com/showthread.php?t=2578209
It should show up in Odin. Not when it has the warning like that, but when you boot to Download Mode. I've bricked plenty of Galaxies like that and have been able to recover every one.
es0tericcha0s said:
The chance of finding someone at VZW who could fix this is pretty slim. But the open lock graphic that shows up when you first boot the phone does not imply the bootloader is unlocked on Galaxy phones, unlike say, a Nexus. It just means that something has been done to trip the custom binary check. If you tell me what update you were on, I can tell you how to fix your phone, or if you don't know, then you just need to follow this :
http://forum.xda-developers.com/showthread.php?t=2578209
It should show up in Odin. Not when it has the warning like that, but when you boot to Download Mode. I've bricked plenty of Galaxies like that and have been able to recover every one.
Click to expand...
Click to collapse
Ok. Thanks, man. I was running on 4.3. My laptop runs Ubuntu, is Odin compatible with this software?
cfales25 said:
Ok. Thanks, man. I was running on 4.3. My laptop runs Ubuntu, is Odin compatible with this software?
Click to expand...
Click to collapse
You'll either need to use Heimdall or the http://casual-dev.com/2014/01/04/jodin3-web-browser-or-offline-flashing-tool/

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