Dust issues resolved ? - Sprint HTC EVO 4G LTE

So I know that htc went with a new method of screen the "zero gap". But I heard some people are getting black specks under there screens is this still happening for those who just bought the phone or exchanged ? I'm wanting to buy one but I don't want to through that drama that I did with apples iPhone 4s after 4 replacements have a decent screen!

Zero gap is great and I drive in a dusty ass truck 10 hours a day and every phone I've had got dust under the screen with in the 1st week. This phone hasn't and i think the people who have a specs under theirs has to be from the time of build or an actual dead pixel.
Sent from my EVO using xda premium

That's what I meant if a new purchase one had any dust from manufacture. But it's awesome to know thy no dust build up from day today usage. Thanks for the information much appreciated

I've had my phone for a week now and the only dust I have on the screen is from factory build. I don't plan on exchanging it because rarely doci get a phone that has no problems. The spec of dust is tiny and I don't see it unless its a white blank screen...and even then i have to look for it. My screen does have two dead pixels but the time I've seen them is with the brightness set to Max in a pitch black room and a perfect black sfreen. Even then I had to hunt for them. So given the fact i had to search that hhard for them ii call it a pass. (Yes this is how anal I am with my phones)

OK thank you very much so yours came with dust under the screen ? And when you say small like pen point size or smaller.
Sent from my Amazon Kindle Fire using Tapatalk 2

My first phone had dust under the screen from the factory -- it covered about three or four pixels, and was clearly lint or something like that. No problems with the replacement phone.

Related

[Q] Dust or dead picel under the screen

There are 2 pieces little spot under screen recently and they are located around center of the screen.
I am not sure if it is dust or dead pixel. It is not totally black but it is kind of grey color and it looks like between screen and LED. One is darker than another. They are not close together. The shape of the spots are not really a pixel square. It is hard to take a photo as it is small.
It was prefect before. And i just found it recently.
Anybody have the same experience?
I would like to change a new one if i cannot fix it myself
Yeah, I have a speck of dust on my screen as well. I can tell that it is dust because it moves slightly when I change viewing angles. I am not bothering with getting it fixed because other than that issue, my tablet works great and I don't want to risk something worse showing up.
I've got one small speck by my recent apps button on screen. I'm using a skinomi skin and sometimes it looks like its between that and the screen and other times it looks like its between the glass and the screen.
Noticed it the first week and havent seen it getting any worse or more collecting.
I also have this. 2 doors of dust or whatever slightly under the very center of screen and in the middle.
I also notice my metal near my port keeps bending in.
I keep debating if I should take it apart and clean it.
Bugs me seeing these two specs.
Doubt Asus would do anything to help us.
Sent from my Galaxy Nexus using xda premium
I have also the same probelm but only one for the moment.
I also have dust but I am afraid that if I RMA that I will get something worse.
It sounds like i am not alone. I am not able to move it...but i would like the way to proof if it is not dead pixel
Any method to clean it or move it to the side? It is kind of bother me everytime when i was reading something on white background.
I have a grey spot about the size of a pixel or two, but I don't think it is a pixel because the edges are not crisp. If it were a pixel I would think it would have well defined edges. I have a dead pixel on my HDTV and it is quite easy to see the edges of that.
It's so small that it doesn't bother me in the least..well apart from knowing my screen isn't perfect.
Also I see no parallax when tilting my screen so if it is dust, it's sitting on the LCD and not the gorilla glass.
I also have that "pixels" in the center of the screen. I see that I am not the only... That's weird. I think it's dead pixel. But I'm not sure... What guys think?
I tested some applications that can wake locked pixels with no success.
Could it be only dust?
abcorp said:
I also have that "pixels" in the center of the screen. I see that I am not the only... That's weird. I think it's dead pixel. But I'm not sure... What guys think?
I tested some applications that can wake locked pixels with no success.
Could it be only dust?
Click to expand...
Click to collapse
Return if you have to option. I had the same problem with my first prime from gamestop. Took it back the next day and had a replacement. Things are great now.
Sent from my Transformer Prime TF201 using xda premium
I think i was one of the first to mention this before regarding any problems with my prime in another thread but yea i chose not to bother returning it and gettin one with bigger problems...its annoying sure but hardly affects usability and performance.
I'm OCD and my Prime I had gotten from Best Buy had some dead pixels, then another one I had gotten had a dead pixel AND a piece of dust or something under the screen... I ended up finally getting a good one w/o any problems so far. *crosses fingers*
MasterZen88 said:
Return if you have to option. I had the same problem with my first prime from gamestop. Took it back the next day and had a replacement. Things are great now.
Sent from my Transformer Prime TF201 using xda premium[/QUOTE
It already pass the return Window... Does the warranty covers this kind of problem?
Click to expand...
Click to collapse

[Q] EVO LTE Screen Flex/LCD Ripple Issues?

Unfortunately my OCD kicked in and I returned my first EVO LTE as it had peace of dust under the screen and slight light leakage at the bottom. Other than that my screen never had any flex or ripple issues and I am regretting that I took it in for an exchange!! My 1st exchange unit had a pixel that was stuck in the on position and had seriously bad LCD ripple effect. Took that back to a different Best Buy and the second exchange also has this same LCD ripple effect. It is most noticeable on black screens if you lightly press around the sides like you are scrolling up and down a web page. It can also be scene on the home screen. There are several videos of a One X having this issue. Example: http://www.youtube.com/watch?v=1DmLNSiNT24
My question is, how many people have this issue? I am crossing my finger and hoping I can get a unit again that doesn't as I truely am pleased with the other aspects of this phone and can deal with the other small little hickups of a new product launch.
I have none of this.
my OG Evo had this after I replaced the digitizer. i assumed i did something wrong since the one before it did not. no issues on my lte
Limited sample of responses so far, but seems to be looking more positive than I expected it to be!
Maybe I have a better chance of my next replacement not having this issue than I thought! I hope it was just a bad batch for this area and the next shipment will be better!
Had same ripple issues
Hi..well I got my evo lte on a pre order. I ve had all the evos thru the last couple years and the LTE is a very good phone. I noticed the exact same thing,when I would gently push or tap on the screen it would have clothes of light that we're very bad,and on black screens that was even worse. I called sprint and they told me to go to a store to exchange it. I went to the store and the manager was awesome we sat down and he brought out 5 brand new EVO LTE s for us to try. At his amazement they all were as bad if not worse then mine on the ripple effect. I have a galaxy 2 touch and when we pushed on that screen no matter how hard it showed no signs of light bleeding or rippling at all. He didn't know what to tell me but did they say the screen on the htc should not do that at all and it might be a bad batch. To me it seemd the glass on the LCD screen didn't bond well with the glue they used,and when you pushed or tapped it would go down into the LCD screen. I know when you push directly on a LCD tv,computer screen it will give you the same similar effect. I called sprint and told them I was returning the phone and the lady in the return department told me she has had a few calls about people wanting to return the phone because of this issue. I really like the LTE,but couldn't put up with the screen issues. I am going to wait till the galaxy 3 comes out and also by then check out the EVO lte again to see if the problem has been fixed.
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
ckoadiyn said:
Sigh first off mine does this but I have to apply more force then is needed for the phone to register the touch. Second off WHY are you pushing with any kind of pressure to even do that? Now if you're just touching the LCD and it is doing this I understand. Also even in the vid it looks like more force is being applied as needed but not as much as I have to apply? That being said if you think sgsiii will be better well it will cause it doesn't use a LCD lolol.
Edit I think this is to have gorilla glass 2 which is thinner so chances of this happening are going to be common I'd assum of you push down on the screens lol.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
From my experience I am not applying any more pressure than I would use normally. That is the only reason I noticed it. I was typing in my numerical pass code on a black screen and saw the ripples. I then did further investigation. The video might not be the best reproduction of how you get the problem under normal use, but it does show what the problem looks like. My first phone I actually used more pressure on trying to figure out what the dust spot was and never had this issue occur so had no clue what I would run into with an exchange. This is a production issue on some LTE's and One X's. The below comment was posted in an article on the One X in April. I just think some phones are much more noticeable than others and who knows what this issue will turn into over the life of the phone.
Source: TechnoBuffalo
"Three separate models provided by HTC, and one by network Three, produced the issue, CNET UK said, meaning it may potentially be widespread. However, Daniel Hundt, creative director at One & Co., HTC’s design consultancy, said the company would never “let that ship.” Hundt added, “maybe this is not a shipping build,” referring to a unit CNET UK writer Natasha Lomas demonstrated the issue with.
TechnoBuffalo’s own Jon Rettinger and Todd Hasleton didn’t notice the issue when reviewing the One X, and chances are good the average user won’t either. The device really is one of the most beautiful phones out there. It also provided the best Android experience we’ve had yet, so this “screen flex flaw” issue shouldn’t deter folks from picking the device up. Still, we reached out to HTC for comment, and will update as soon as we hear back"
http://www.technobuffalo.com/companies/htc/htc-one-x-may-be-plagued-by-minor-screen-flex-flaw-issue/
This is not something that will push me to an S3 though!
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
ckoadiyn said:
Ok well then that's a diff story and I'm wondering if it due to the glue not curing by the time it got to you... Or a lack of glue. Since the glue has apparently been a problem this time around for HTC lol. And glad to know you won't defect to the sgsiii. The one thing I don't understand is why Samsung uses the gn as a beta for their sgs line. Same screen on gn and sgsiii but its to be slightly better.(only cause they used the gn as a test)
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Yep, glue on this current phone has the screen slowly getting white. Started out kind of yellow and now most of it is white with the bottom section still a little yellow. Going to give it till Friday to see if anything improves and if not I will test out the new shipment at Best Buy and try my hand at another exchange.
Update:
Went back to Best Buy and we opened up and looked at 5 different phones and EVERY single one of them had this issue. Some worse than others, but it was still apparent.
Not giving up though, trying a different store today to see how that works. I know my very first phone did NOT have this issue, just had a small speck of dust and slight light leakage..... I SOOO wish I had that phone back! Should have never returned it.
Update on my OCD - LCD Flex Issue:
5 Different Best Buys in two different states. Every phone I have tested had this issue to some extent (18 different phones tested). Some worse than others. I now believe my original phone had the issue, but was just less noticeable. Also, the screens normally do start out with more of a yellow tint from the glue. This mostly goes away after a few days of high brightness use, but sometimes a slight yellow band at the bottom remains. I think HTC doubled up the glue to help with the light leakage issues they are known for in the past.
Current phone has white balance closer to a pure white than a light yellow. (no yellow band at bottom either. This screen still has the flex issue but needs medium/medium heavy pressure to see on a black screen. I should never have to press that hard on anything to ever notice it. I am almost perfectly happy now, only bad thing is it does have one stuck pixel at the top of the screen (can't be seen on Pink, Red, Blue or Black, but is apparent on Yellow, Light Blue, Green, White and Gray). Would have never noticed it without the dead pixel test. I would rather have that than have it sensitive to the flex issue and any yellow tint to my white screen.
So, if you have not noticed the flex issue, then DO NOT look for it or try to reproduce it. You will most likely find it. Not a show stopper and should not be reproduced under normal use (Except for the few bad eggs that are really sensitive).

[Q] Question about replacing the screen..

I love my dear Rezound, as it has helped me so many times, and maybe might've even saved my life at one point. I am the only 1 out of 5 lines who is not tied down to a contract and does not have a Samsung Galaxy S III or Note 2, because I love this phone that much. But the problem is, after 6-7 months after I got it, it fell down on the concrete sidewalk and cracked the screen. It was only two really small hairline cracks, so I didn't think anything of it, only the occasional annoyance that I dropped it whenever I watched a YT video. I was fooling around with a bunch of my friends, and it fell out of my pocket, now the screen's broken to the point where if I touch it, I can sort of like...feel the screen being pushed down. The touch screen still works, and I'm planning to get it replaced at a local mall sometime this month. So I was wondering...if the store rips me off and uses just a cheap screen, will the display be bad? Will I not get that same, cool, color as I did when it wasn't broken?
TL;DR if a store that fixes phones uses a low quality screen, will the colors not be the same as it was before?
Sunggi said:
I love my dear Rezound, as it has helped me so many times, and maybe might've even saved my life at one point. I am the only 1 out of 5 lines who is not tied down to a contract and does not have a Samsung Galaxy S III or Note 2, because I love this phone that much. But the problem is, after 6-7 months after I got it, it fell down on the concrete sidewalk and cracked the screen. It was only two really small hairline cracks, so I didn't think anything of it, only the occasional annoyance that I dropped it whenever I watched a YT video. I was fooling around with a bunch of my friends, and it fell out of my pocket, now the screen's broken to the point where if I touch it, I can sort of like...feel the screen being pushed down. The touch screen still works, and I'm planning to get it replaced at a local mall sometime this month. So I was wondering...if the store rips me off and uses just a cheap screen, will the display be bad? Will I not get that same, cool, color as I did when it wasn't broken?
TL;DR if a store that fixes phones uses a low quality screen, will the colors not be the same as it was before?
Click to expand...
Click to collapse
it depends on the service at the store. If they charged less than $50 to replace it. 9 times out of 10 it was just the glass.
if it was more. then they did replace the lcd. A lot of the times they will buy OEM but you do have the off chance of getting a China knock off.
tl:dr it is quite possibly they did replace with a bad lcd. Most places offer a warranty on it so i would go talk to them.
If just the digitizer is cracked and not the LCD, then they should just replace the digitizer and all the colors and richness will remain. The only Rusk is dead spots on the touch screen which if its a reputable store should have some kind of warranty I would think.
Sent from my ADR6425LVW using xda app-developers app

Does anyone have a PERFECT One?

I've done hours of research on multiple forums. Most of the issues seem to center around gaps around the screen and dead pixels. I want to believe that the reason I am seeing that almost nobody has a greatly built phone, without any problems, is because everyone is posting and complaining in the "build quality issue" threads.
I bought the S4 on launch day and loved it. Albeit the squeaky/creeking back of the phone, and the "cheap" feel. However, I did break the screen and will be getting a full refund from squaretade (lovely company, wasn't expecting that.)
I had the HTC One X before my S4 and absolutely loved it. I'd really love to pick up a 64gb Black One instead of going back to the S4, but with all of these complaints I'm not sure if I should. I'm pretty certain that I could inspect the phone in the AT&T or Best Buy store before purchasing it, but I don't want to come off as a **** and make them open five phones to find one that is perfect. I will be purchasing it off contract, at around $700, so I cant seem to justify buying one if it isn't perfect. I'm quite OCD and I just wouldn't be okay with that.
So my question is this: Does anyone actually have a perfect One? And if so, what color-size-and purchase date?
Thank you for your time
im about to be on my fifth HTC One and havent gotten a "perfect" one yet .... im pretty aware of how to put the device through a detailed test to check out its battery, screen for dead pixels, speaker sound issues, gaps, vibrate motor, camera lens failure and rattling, squeaks and creaks on the device dude to flex, scratches. the quality control on the HTC One is pretty despicable ... so upset I traded away my Apple iPhone 5
I think mind is about as perfect as they come. Silver 32gb and I got it a few weeks ago
Sent from my HTC One using Tapatalk 4 Beta
By as perfect as the come, what is wrong?
I think I can fall into this catagory...ive had my phone since 5/1 and ive tried my best to find some of these issues that ive read about....
The lines are just perfect...no gaps and no meet points are uneven. Ive also used the dead pixel finder apps and nothing there either...from any viewing angle.
I believe most of the issues ive read about tend to lean towards the international models...but ive seen them on this forum also. At the end of the day "most" units are probably near perfect...but there will always be a few that aren't.
Purchased: 5/1/2013
Silver
32GB
I cannot find any flaws in mine. Bought a couple of weeks ago at the AT&T store straight - first phone out of the box. No gaps, no dead pixels. 32gb black edition. Loving it!
Sent from my HTC One using xda app-developers app
Not a single complaint
I have the silver 64G version and I've had none of the issues about which people have been complaining. No dead pixels, no fast-draining battery (I only have to charge every other overnight and I can get three full days with Power Saver enabled, unless I watch a TV show or movie, Navigate for a while, or have the screen on for an extended period for any other reason), no backlight bleeding through any screen "gaps", no camera issues, no lagginess, etc.. Everything works, looks, and fits exactly right. It's the first of four Android phones I've owned that I don't feel I have to root or overclock, and it works perfectly with stock everything.
I see that there are some people with some legitimate issues with various aspects of their Ones, and I understand their frustrations. A dead pixel is a dead pixel and there's no getting around that. But I also see a number of very vocal people who seem to be looking for problems where there are none. If you* see a slightly brighter shade of backlight at the very top of the screen where the glass meets the aluminum when you hold your phone at an extreme angle and squeeze the sides really hard, that's not a manufacturing defect -- that's you doing your job as an RM for some competitor, being a nitpicking primadona, or just a troll.
* of course, "you" is not you specifically, OP, but the generic "somebody"
xsaqzw said:
I've done hours of research on multiple forums. Most of the issues seem to center around gaps around the screen and dead pixels. I want to believe that the reason I am seeing that almost nobody has a greatly built phone, without any problems, is because everyone is posting and complaining in the "build quality issue" threads.
I bought the S4 on launch day and loved it. Albeit the squeaky/creeking back of the phone, and the "cheap" feel. However, I did break the screen and will be getting a full refund from squaretade (lovely company, wasn't expecting that.)
I had the HTC One X before my S4 and absolutely loved it. I'd really love to pick up a 64gb Black One instead of going back to the S4, but with all of these complaints I'm not sure if I should. I'm pretty certain that I could inspect the phone in the AT&T or Best Buy store before purchasing it, but I don't want to come off as a **** and make them open five phones to find one that is perfect. I will be purchasing it off contract, at around $700, so I cant seem to justify buying one if it isn't perfect. I'm quite OCD and I just wouldn't be okay with that.
So my question is this: Does anyone actually have a perfect One? And if so, what color-size-and purchase date?
Thank you for your time
Click to expand...
Click to collapse
Yup, i have one.Silver 32gb
Got it on release day, no gaps, glass is flush, no dead pixels, and my boss has the phone too, black 32 gb, he bought his after playing with mine, hes on Tmo.His black is perfect also
Nothing is wrong but some people might nitpick. I've noticed nothing
Sent from my HTC One using Tapatalk 4 Beta
Mine was purchased straight from HTC and its great. It's just as good as my wife's iPhone or my friends GS4. I don't see any issues with it at all.
Sent from my HTC One using Tapatalk 4 Beta
Thank you for all of the positive feedback everyone!!! I'm still going to make sure the at&t rep will let me take a good look over it, but I think I've made my decision.
Side note:; Are there any de-sense roms yet? Not that I don't like sense.. I loved it on my One X
xsaqzw said:
Thank you for all of the positive feedback everyone!!! I'm still going to make sure the at&t rep will let me take a good look over it, but I think I've made my decision.
Side note:; Are there any de-sense roms yet? Not that I don't like sense.. I loved it on my One X
Click to expand...
Click to collapse
Google is your friend. Or since you're already on XDA you might as well check out the Original Android development section.
Oh, and same goes for me. My One appears to be FINE to me. No dead pixels, no body issues, etc. I recently cracked the LCD so I sent it in to HTC for repair and hopefully they don't mess anything up to take away from that 'perfection'.
I have some very small issues with mine if I was nitpicking, like the slightest of unevenness between the screen/speaker grills. Also a small gap in the top left corner (extremely small). But don't affect usage in any way and I can only tell if I closely examine. My previous one had dead pixels which annoyed me - so I exchanged it. But nothing worth exchanging here, IMO.
badams1 said:
I think I can fall into this catagory...ive had my phone since 5/1 and ive tried my best to find some of these issues that ive read about....
The lines are just perfect...no gaps and no meet points are uneven. Ive also used the dead pixel finder apps and nothing there either...from any viewing angle.
I believe most of the issues ive read about tend to lean towards the international models...but ive seen them on this forum also. At the end of the day "most" units are probably near perfect...but there will always be a few that aren't.
Purchased: 5/1/2013
Silver
32GB
Click to expand...
Click to collapse
I'm with you and have a 32gb silver with zero issues. My g/f has a 64GB silver with no issues either.
No issues here
No dead pixels, battery lasts the day or more depending on usage, no fit issues that I can see, no random reboots or anything. Really like the device. :good:
Cosmetically, my phone is flawless no gaps lifts or anything. Screen is perfect no dead/stuck pixels and couldn't be happier with it. I know some have knocked the durability of the one but I've been caseless for 2 weeks and not even a single grain of chipping on the black finish.
I have a perfect one
I'm not that happy with the build quality on mine as I expected more from "ZeroGap and Unibody". I come from Galaxy Note N7000, and I was really expecting Apple quality.
Mine is not that bad as some photo's of others complaining, but my upper speaker grill is lower than the screen, so when I swipe from the top, I can feel the sharp edge of the screen. The bottom speaker grill is on the same level as the screen so no bumps there.
Next, there's a thin black plastic that wraps around the screen. On the left upper corner, this black plastic is partially stuck inside and partially sticking out more than the other sides. It was annoying me until I wrapped around a case that covers them. I had a Nokia 920 which also has this kind of black thin plastic, and the N920 had a perfect black strip around the screen. Nokia can do it, why can't HTC do it?
Going to the camera (major deciding factor for me), sometimes the photo looks really blurry on 1/3 of the left and right (landscape mode) while it's perfectly sharp in the center. This is because optical image stabilization over-reacts and blurs the image. This doesn't happen all the time, but it happens enough times that it bothers me. Also when taking pictures of the blue sky and look on a computer, the pixels are garbage and artificial looking. Low light pictures and macro pictures are pretty good.
I have a 32GB silver AT&T HTC One, and Android Revolution HD 10.2.
Mine is perfect, but then again I don't go looking for reasons to complain...
Went to Costco with my GF, we looked at 3 HTC ones and chose the best of the 3.
Ours don't have gaps, glass is pretty flush and no dead pixels. I think we got lucky.

I bought from irepairfast.com, you shouldn't

I bought a screen from this website, for a self repair because sprint no longer fixes cracked screens themselves. Well they claim to sell OEM parrs and i beg to differ. Right off the bat when i took the screen out of the package, i noticed when the screens were off the original screen was Alot more dark. But i didnt pay much attention. The install went smooth (other than me breaking the captive button backlights(my fault, and its no big deal) But when i powered it on, it has a tint to it similar to samsung devices, also it has Way less dark colors. (Im comparing to by brothers phone, who also has the evo lte) and if i press kinda hard and let off on the screen it makes a whiter white in between the 2 fingers i press with, and when i let off it makes a clicking noise. I think the one peice screen/digitizer has a very small gap inbetween them. So i dont even know if it is gorilla glass.
Edit: yeah. I was browsing my twitter about a week ago when the digitizer randomly cracked all the way across the screen and now alot of pixels are drying everywhere. But im getting the htc one now. Eitherway, they are garbage as a company
Sent from my EVO using xda app-developers app

Categories

Resources