P7500 (WiFi/3G) doesn't charge, instead goes into MTP mode when plugged in! - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

I don't know if anybody else has had this problem before, but I hope there is somebody out there who can help me with my problem.
Basically, until a few days ago, my Galaxy Tab 10.1 was working fine until I did a reinstall from a backup as I was having a problem with the device due to it running sluggishly slow and crashing every so often.
Now, for some weird reason, the device won't charge at all when the USB cable is plugged into the official USB AC Adaptor and instead all I get is the "MTP Initialization" message that somebody would usually get when connecting the Tab 10.1 to a PC or Laptop.
It seems to charge when hooked up to a laptop very slowly but that's about it.
If there's anybody out there who can help me fix this problem, it would be most appreciated at all (to be honest, I can't wait until I go back to university in September and I can sell this POS and buy a 64GB Transformer Pad Infinity instead!)
EDIT: I've tried another cable and now it's saying that it's MTP-Connected instead of not MTP-Connecting at all!

Bump as I have a feeling that this isn't a one-off problem and that it's affecting a lot of other Tab 10.1's as well...

Never had that issue.
Are you sure your cable is ok?

Having exactly the same problem, no idea how to fix it at all. Looks like it's faulty usb port, because sometimes my laptop 'recognize' the tablet, but it's very rare (don't really know what does it depend on). I'm afraid sending the tablet to service is the only solution .

Try a different charger, different cable and check the port for debris
Sent from my GT-P7500 using xda app-developers app

I've checked the port and there's no debris in it, I've checked the new cable that I've bought and it's already worn through from the look of things at the end with the plug that connects to the device itself.

Related

[Q] Weird screen problem

Hi,
I've had a problem with the phone out of the box: when the phone is connected to the charger (non Samsung charger) or the USB in the computer, the touch screen bearly responds. I try to use the phone but it's like the touch panel does not respond, or sometimes it responds and some time it doesn't. Once I disconnect the charger, it goes back to being fully functional.
Does anyone else have this problem? Is there a way to fix this? Is there an app in the market to test whether there is a problem?
Gosh, I hope this is not a HW problem..
Thanks.
I'm guessing that the flow of the electricity might be causing interference to the capacitive sensor as I've experienced this a couple of times on my SGS1.
Haven't had this issue though on SGS2.
Some of the HTC Evo 4G phones had a similar issue when it was launched last year. HTC was able to fix it with a software update. But I don't know if your phone ihas the same underlying cause. If it is easy for you to return, you may want to try that rather than waiting for a fix.
I have a Galaxy S1 and had a similar problem. I bought a non samsung usb cable to charge my phone and it caused it to be unresponsive while connected. As soon as I disconnected it, the phone returned to normal. I bought some samsung data cables from ebay and never had the problem since.
A friend of mine had a Blackberry (i think), and used my samsung cable to try to charge his phone in my car. It never worked.....or atleast his phone never said it was charging.
My guess is the cables may have the same connector, but the wiring my be different.
I could be completely wrong though, but this is the experience I had with the original galaxy s
I've had the same problem with the galaxy s 1. No matter what charger I used though charging via usb made it better.
Happens with a lot of phones, Aridoasis above hit the nail on the head.
If you read the manual you will see that it say that that will happen of you are connected to an unstable power source. Which I think will happen when the cable used to charge the phone somehow doesn't match it.
This happens to me when I used a standard micro USB cable to charge it. But goes away when I use my ATRIX's USB power charger
Sent from my GT-I9100 using XDA Premium App

[Q] No charge, No MTP initialize, zero USB activity

Hey guys, thanks for dropping by.
I have a very wierd problem, that I just cant figure out.
It all started the other day, when I found my tablet dead after having been left on and charging during the night. The tab was dead, and I feared the worst. After having left it on what seems to me like a trickle charge for several hours, I managed to get it up and running, and the tab seems fine, it was just completely out of juice.
But my troubles are not over. Whenever I'd connect the tab to the wall charger, I'd only get the red "X" symbol in the corner, and it would say MTP Initialize, even though its plugged into the standard OEM wall charger that comes with.
When I connect the tablet to my computer using the same cable, nothing happens, and by that I mean nothing. Computer doesn't start the connection process at all, its not recognized in the device manager, nothing. Not even Odin can see the tablet when I put it in download mode, the tab keeps saying "Waitting USB Cable..."
Tried this on 2 computers, still no luck, even using a USB plug on the motherboard instead of front-usb.
Now, the tablet will "trickle charge" from both the wall charger, and the computer, but nothing else happens.
I figured it could've been the ROM, so I got the latest ICS Kanang ROM downloaded, transferred it to my tab using Bluetooth, and flashed this without hassle, but the problem still persists, only now showing a regular charge icon in the lower right section, but it is still only trickle charging as far as I can tell.
All I can figure is a defective USB cable, or even worse, defective port on the tablet itself, but I'm not sure. I've ordered a new cable from DealExtreme, that will hopefully arrive sooner rather than later.
But seeing as the tab is hardly 4-5 weeks old, I find it difficult to believe the cable is the problem.
Anyone have any ideas? I'm all out at this point, so any pointers is very appreciated. Thanks.
It could be the cable. It's the part you have used in each situation. I'd wait for the cable to arrive and test it with the tablet when you get it.
Sent from my GT-P7510 using xda premium
Hey, thanks for the reply.
Yeah, I really really hope this is the case, time will tell, DealExtreme is not the quickest dealer. I'll update when I get it.
The new cable came from DX, but I'm afraid it showed no difference on anything.
The cable is working just as the original one, so that's not the problem.
Anyone have any ideas?
I guess my main goal at the moment is flashing it back to stock and un-rooting so I can get it repaired.
You mind posting a screenshot, it's kinda hard to imagine what you see by what you read For all I know my imagination went from a red X to the corner to something like an X off battousai's face.
Then again, I'd be glad to help, provided you post screenies, would be a major help
Ah, yes, I will take screenshots of anything you want to see.
Right now im on ICS preview, and these are some snapshots WITH the cable connected.
The red "X" I'm talking about you can see on the first picture on the charging icon, this happened even when the wall charger was connected on gingerbread/overcome experience rom.
The other pictures you can see it says discharging. Now, this was taken when connected to the computer, and I guess that's normal, but it also happens exactly the same when connected to the wall charger that came with the unit.
If you want screenshots of anything else, ill get it asap!
I took a poorly image of the tab connected via USB, to my computer with Odin open, hopefully you can see what it says.
If not its just what happens, I don't get further.
By the screenshots, Is the language Swedish?
Then again thanks for providing the screenies
In your first screenshot that could be part of the theme, or was it never there previously? I don't really know if it's not charging or that's supposed to be the charging icon, because for some odd reason on ICS preview I don't see that red icon anywhere.
As for the tablet, the reason why you aren't detecting it seems as though you don't have the drivers on the PC, I don't know if you installed them or you didn't mention it because I never found it being mentioned in your reply. I know it sounds silly but the same thing happened to me when I was using the tablet, (originally my 3G series belonged to my dad who knew nothing about modding so he just gave it to me and said, "do your thing" ) He did also forget to mention that you require to have the drivers to detect it via Device Manager and MTP in general, shortly the COM port will show up aswell. Perhaps re-installing the drivers should do the trick?
Made me wonder how did you install ICS in the first place if you weren't able to have it read? But I realized you could have downloaded the zip file via the tablet, On another note, how did you install CWM in the first place? o.o
Hehe, almost! Its in Norwegian on the honeycomb picture.
The red "X" would show up whenever i was connected to the PC via USB, to indicate its not charging. It will however "trickle" charge, and take 24h to charge fully with no usage and turned off.
Yes, the red icon is not on ICS, it just says not charging in the about page, as you can see from the screenshot.
Drivers have been reinstalled two or three times on two different PC's, I don't believe this is the issue.
When I bought the unit, it was working 100%
USB was okay, I flashed and rooted the unit over to "Overcome Experience".
From there I transferred ICS preview via Bluetooth and installed that way.
Have you tried factory reset to make sure all modules are reset? Maybe the USB charge module in Overcome is conflicting.
Yes.
Factory reset 3-4 times on the two different roms. I've reset everything I could find, without success.
Perhaps it has gone faulty with the tablet's plug in port, someone had the same issue although it was his wire that was at fault, it detects the charge via USB but not enough volt's to be detected by the PC, has it been grounded? Seem's more likely :| Might have to get it checked in your local center perhaps, It's how I mentioned that any metallic object is able to relay electricity despite being broken or not, you may have a broken pin for all I know :|
Hi,
I'm having exactly the same issue with my 1 month old tab 7+. I tested it using my bosses charge cable and there is no issue so I need to go to the service centre for a warranty replacement on the cable.
Hope you sort out your issue soon!
Thanks, but I don't think I have any other choice to deliver it to Samsung Europe as a payable service to get it fixed.
Purchased on a American store, and I doubt they'll take it back with flashed software.
I'm not sure really, I'll see what I end up doing. Its not the cable, that's for sure.

[Q] Phone recognizes AC as USB charge

Hi all, I just realized a problem with my Galaxy S2, when I charge it with my AC Adapter (the original one comes with the phone), the phone recognizes it as USB, it shows UTP (or UT... blah blah i don't remember, the same sign when you connect your phone to your laptop to copy file). Not only that, what disturbs me is that the charging current now is USB too, I didn't realize that 'cause I used to charge over-night. But now it has been charge for 4 hours and still not full yet, I download the "current widget" app and it shows exactly 451Mah , I checked on Extweaks's Misc Tab and nothing's wrong, I recheck and restart, calibrated battery, still doesn't work.
Who has the same problem with me and knows a solution? 'cause I can't wait for my phone 5 hours to charge in an afternoon like this
I'm using Checkrom Revo HD 6 (2.3.6), Siyah lastest ver for GB, I don't install anything involved battery or scripts or internal tweaks 'cause I'm no pro
P/s: Sorry for my clumsy English
First of all you should try another charger. If the charger is reported as USB device it is probably defective (at least the short between the USB data lines seems to be missing). The slow charging of the phone is just the consequence of the charger not being detected as such.
I think there is no use changing something on your phone as long as the charger is reported as USB device.
May also be worth checking the USB port is fairly clean? Some GS2's (including mine) have required a new USB port due to false reporting of USB status, e.g. charging symbol without actually being plugged in. Hope you are not in this category!
Good luck
Thanks All, first I dont think the adaptor is defective, 'cause if it broke down, it would not be able to charge at all, in this case it shows exactly the usb voltage charge, it.makes me think it's the fault of the phone.
And I think cleaning the port is a nice idea I havent tried, I'll do it and tell the result latet
Sent from my GT-I9100 using XDA
randomseasons said:
And I think cleaning the port is a nice idea I havent tried, I'll do it and tell the result latet
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
So what was the result after all?

[Q] Charging Issue - MHL/HDMI Adapter Samsung s3 lte

Hi All,
I was wondering if anyone had any insights in to this problem I have been having.
Briefly, I have the 4g lte verion on EE's new network. I purchased the official MHL/HDMI adapter which works fine and the video is outputed to my sammy 50inch tv fine. The issue I have is the battery drains while doing so. I belive this may to due to the phone outputting more than it is drawing from the power source. Any thoughts ?
I spoke with Samsung tech and they said a number of people have started to report this issue and they are currently testing/investigating. If this is indeed the case seems a pointless acessory as a long video would possibly drain the whole battery, Im yet to test the full drain time.
Secondly, with a 3rd party docking cradle with spare battery slot which purchased from amazon (http://www.amazon.co.uk/eLifeStore®-Samsung-Desktop-Charger-Docking/dp/B008PPRGFY) also does not charge phone properly. Even with the orignial charger in the ac port (or usb port) . The phone reports as charging but stays the same or decreases. Charged directly from the socket it is fine. Strange!
Any help or thoughts would be greatly appreciated.
Thanks
Ian
It's common. Mine did that too! I switched to my old S2 charger, problem solved
Thanks Ill try that out, any idea why that works ?
lawboffin said:
Thanks Ill try that out, any idea why that works ?
Click to expand...
Click to collapse
No idea man? A design fault maybe? All I know is that my phone took for f#*%ing ever to charge with the USB type wall charger. I pulled it out of the socket and plugged my other other one in that was sitting right next to it and it started charging? Checked a few minutes later and it had climbed considerably so I pulled the USB cable out of the new plug and kicked it under the bed where it now lays resting not to be used again LOL.
USB plug/cord works perfectly fine? So I use it on the computer. My laptop even charges the phone via the USB cable faster than the socket plug (which is usually the opposite - as I am sure we are all aware). So yeah I would say poor design or defective wall plug or both or something? Wasn't going to send my phone back because of it. 2second decision problem solved Samsung phone is great!
Im having exactly the same problem.
I have an s3 on orange and have the same mhl adapter conected to my tv.
I have tried the charger from my s3 which does says its charging when I connect my phone but only for about a minute so I also tried using the charger from my s2 and that just does exactly the same.
An easier way is to buy the official allshare dongle for your hdtv then you can stream anything from your phones screen direct to your tv and can have the phone on charge via pc or wall socket at the same time,
Hope this helps
i suggest you throw away your original charger (slow charge) and its usb cable (loose - actually caused the extsd to become damaged to the point i had to repartition) and buy yourself a cheap usb cable for data (£2) and a 3rd party charger (pref not a usb adapter one - £5) and all should be fine!
I still experienced a small battery drain while using the mhl adapter, however, i froze a few apps with titianuim (ones i know run all the time like utter and tasker, paragon ntfs, easy ums, directory bind etc), and put it on min brightness - works like a charm. I know its a effort freezing apps but does the trick with my phone... Since finding that out i actually keep paragon & easy ums frozen till i need them...
just a few thoughts for you....

[Q] USB Port Issue. Need Help!!!

Hello, I received a Verizon galaxy s4 for screen repair. After replacing the screen I tested the device and it worked fine. The issue that I encountered was the USB port, I would connect it to the phone and it would not charge it nor would it show up on the PC. I though it could be a faulty USB Port on the device, so I ordered a replacement and replaced it. Yet I still have this issue, even while using a brand new USB port/ribbon/connector. Does not matter if i connected it to a wall charger, car charger, battery charger, or to the computer, it will not read the connection and will not charge or show up in the computer.
I need help in fixing this issue, I really don't know what to try and cant even think of possible things that are causing this. Don't know if this is a hardware issue or software issue.

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