My sister wants to get this phone and she is still on the EVO 4G.
I told her she could just buy out her contract if she wants the full discount. It's only $50.00 (she's a few months out).
The Corporate Sprint store said she had to hand in her old EVO 4G to do the Buyout. She wants to keep it and sell it (she already got offered like $130.00 for it).
She called Sprint and she said she had to go to a Store to do it.
I thought you could just call up sprint, payoff contract and then buy and Sprint phone after full discount from any authorized dealer with a 2 year renewel.
And sell your old phone any old time you want.
I bought out of my contract no problem...they never asked for me to return anything back....besides that she paid for her of EVO with her money I would call again and speak to a diffrent service rep....
Sent from my EVO using xda app-developers app
I called sprint retention and bought out my contract over the phone. Kept my phone too (sold it back to best buy for like $200)
Sent from my EVO using Tapatalk 2
You were most likely given bad information. Call again.
Sent from my EVO LTE
No point in calling again. That info is correct. Sprint modified the program. It is no longer being performed thru customer care. It is now being done in the stores and a buyback of the old device IS required. You were told correctly. Customer care can't offer this anymore. It must be done in the stores. This was done to reduce issues from the previous program.
Sent from my EVO using xda premium
Unless that changed in the last couple of months, its nonsense. Or unless my situation was different. I had three lines on my account and terminated two of them for $50 each over the phone and didn't have to give them a thing.
Sent from my EVO using xda app-developers app
Couldn't a person just buy some piece of junk on craigs list, activate it on the line and give them that? (moment old blackberry etc) My kid has an epic touch with a crack in the screen that only can be seen with the screen off and they want to give him 40 bucks for it, i don't think so.
Quis89 said:
No point in calling again. That info is correct. Sprint modified the program. It is no longer being performed thru customer care. It is now being done in the stores and a buyback of the old device IS required. You were told correctly. Customer care can't offer this anymore. It must be done in the stores. This was done to reduce issues from the previous program.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
^this is fact...and yes, it is new as of June I believe
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
OdayAllDday said:
Unless that changed in the last couple of months, its nonsense. Or unless my situation was different. I had three lines on my account and terminated two of them for $50 each over the phone and didn't have to give them a thing.
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Completely different. This discussion is about essentially buying an early upgrade, not terminating lines
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I called customer care last week and bought out contract for 100 and got a new phone the next day, they never said anything about wanting the old phone, they even fixed it for me so I could get all the contacts off of it
Sent from my EVO using xda app-developers app
FMA5880 said:
You were most likely given bad information. Call again.
Sent from my EVO LTE
Click to expand...
Click to collapse
You may need to do a little checking yourself. Both my parents and sister did this. 2 paid $50 and my mother payed $100.
Sent from my EVO using Tapatalk 2
A couple of internal docs regarding the new buy-out program were posted on Inside Sprint Now, which of course doesn't exist any more. Yes, starting in the second half of June early buy-outs are only supposed to be done through corp stores and yes, you have to turn in the phone that Sprint gave you in the previous upgrade cycle. The fee depends on the age of the current phone. It is a new program though, so you might still be able to do it the old way by calling customer service and without trading in your current phone, just depends on CSR's knowledge and luck.
Wow, just another reason to leave Sprint I guess. I think that's pretty dumb, as you essentially loose the money you paid for the device. Unless the money you paid to get the device is somehow subtracted from the price you pay to buy out the contract.
yeah this is bs, why would i pay off the rest of the fone just to turn in the fone and buy a new contract.... if sprint keeps this, they are gonna use alot of business....
You people are ridiculous....
How about you wait until your contract is up then? Then you can upgrade and keep your phone. If u want to upgrade early this is how you have to do it. Otherwise don't do it. Simple. Yet another reason to leave sprint? Lol. That sounds silly. Please explain to me how other providers run their buyout programs.
Sent from my EVO using xda premium
ticklemepinks said:
.. if sprint keeps this, they are gonna use alot of business....
Click to expand...
Click to collapse
Highly doubt THIS will be the reason Sprint loses business......
Sent from my EVO using xda premium
Guys you get PAID for the phone you turn in
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
She had an old flipphone she activated and handed that over.
They do buy back the old phone so it's not a bad deal.
I never let a "contract" sway when I do anything.
I think it's ridiculous when folks say I can't do X because they are under contract.
ok so i guess we're pretending that they didn't just take away the premire upgrades. you should be able to buy out the rest of your contract and not have to turn in the phone too, thats not a good deal, say you pay 165 to end your contract and then have to turn in a 500+ plus phone just do get a new one, might as well just pay the etf and keep the phone, u could actually make more money to get a new phone this way.
ticklemepinks said:
ok so i guess we're pretending that they didn't just take away the premire upgrades. you should be able to buy out the rest of your contract and not have to turn in the phone too, thats not a good deal, say you pay 165 to end your contract and then have to turn in a 500+ plus phone just do get a new one, might as well just pay the etf and keep the phone, u could actually make more money to get a new phone this way.
Click to expand...
Click to collapse
Just depends on the phone you have.
This is one specific program.. there are others
The push with buyback of the current phone in this specific program is the increased need for phone recycling, which sprint currently leads in.
The crying over contract changes that happened 6 months ago or more is just silly. Premium customers received one last upgrade to be used by end of year.
Sent from my EVO using xda app-developers app
Related
Any other Sprint employees trying to get an Evo 3D? I'm a B2B rep for a preferred dealer and I got the same old story they gave everyone last year with the Evo. EMPLOYEES MUST WAIT!
Anyway around this? buying the phone at full price? Just started at Sprint 2 months ago so I'm not that familiar with how this stuff works yet.
teddy_ballgame3 said:
Any other Sprint employees trying to get an Evo 3D? I'm a B2B rep for a preferred dealer and I got the same old story they gave everyone last year with the Evo. EMPLOYEES MUST WAIT!
Anyway around this? buying the phone at full price? Just started at Sprint 2 months ago so I'm not that familiar with how this stuff works yet.
Click to expand...
Click to collapse
I got the same treatment...but then I went around that and preordered it at radioshack lol
Korey_Nicholson said:
I got the same treatment...but then I went around that and preordered it at radioshack lol
Click to expand...
Click to collapse
You are an employee? Radio Shack didnt ask to change you plans?
Im on SERO-P and trying to figure out where i can upgrade aside from Sprint.
I am sure if you go into the shack or BB and pay full retail for it they will not question you as to why you want to not have them activateit for you.
It's my understanding that when you call Sprint customer care to activate the phone, they wont put it on your employee plan. I'd consider paying full price but I don't want to get stuck with a $500 phone I can't use.
Sent from my PC36100 using XDA App
teddy_ballgame3 said:
It's my understanding that when you call Sprint customer care to activate the phone, they wont put it on your employee plan. I'd consider paying full price but I don't want to get stuck with a $500 phone I can't use.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
Well couldn't it be activated online?
Sent From My HTC Evo 4G Using Tapatalk On The Now Network From Sprint.
i'm not 100% positive but I believe they still ask you to change plans online. anyone else have more information on this? this will be my 1st upgrade on an employee plan and i'm just going off the information my co-workers have given me.
o0adam0o said:
You are an employee? Radio Shack didnt ask to change you plans?
Im on SERO-P and trying to figure out where i can upgrade aside from Sprint.
Click to expand...
Click to collapse
I don't know any sprint employee on the SERO plan. Not when you can be on the $20 Free & Clear 3000.
I'm on the $20 plan too.
Sent from my PC36100 using XDA App
Thought I saw something on iconnect today to the effect that employees could get the 3d on launch day.
Sent from my Nexus S 4G using XDA Premium App
iconnect? not sure what that is lol. like i said, im kinda new and i dont work in a retail location.
from what I remember as a Corp sprint employee, they wouldn't even activate a phone that was on the hold list, even if you bought it outright, pretty much out of luck.
Alanmw86 said:
from what I remember as a Corp sprint employee, they wouldn't even activate a phone that was on the hold list, even if you bought it outright, pretty much out of luck.
Click to expand...
Click to collapse
thats exactly what i've been hearing. ****.
teddy_ballgame3 said:
iconnect? not sure what that is lol. like i said, im kinda new and i dont work in a retail location.
Click to expand...
Click to collapse
Its just a Sprint intranet/internal company wide information home page.
Sent from my Nexus S 4G using XDA Premium App
hdnet1 said:
Its just a Sprint intranet/internal company wide information home page.
Sent from my Nexus S 4G using XDA Premium App
Click to expand...
Click to collapse
would you mind checking iconnect next time you get a chance? i'd def appreciate it.
I don't think there's anyway around it.. Besides paying full retail..
As of right now, employees can get the Evo 3D on lunch day. Just keep in mind with Sprint, that is subject to change at any moment lol. This is what I got from iConnect and what upper management is saying so far.
Sent using Shift on CM7 RockMod
dblock3nine said:
As of right now, employees can get the Evo 3D on lunch day. Just keep in mind with Sprint, that is subject to change at any moment lol. This is what I got from iConnect and what upper management is saying so far.
Sent using Shift on CM7 RockMod
Click to expand...
Click to collapse
thank you dblock! thats great news.
dblock3nine said:
As of right now, employees can get the Evo 3D on lunch day. Just keep in mind with Sprint, that is subject to change at any moment lol. This is what I got from iConnect and what upper management is saying so far.
Sent using Shift on CM7 RockMod
Click to expand...
Click to collapse
I can confirm this, only to the point that the employee that I put my deposit down for the 3d with said he gets his on launch day, just like the rest of us.
SITH16 said:
I can confirm this, only to the point that the employee that I put my deposit down for the 3d with said he gets his on launch day, just like the rest of us.
Click to expand...
Click to collapse
thanks for the heads up! this looks promising.
So my mom has just finished her 2 year contract and she doesn't want a new phone as they are to advance according to her. My contract will be over in a year. Can she buy the evo lte only costing 200 so that I activate it on my phone number? And if so will I only have to pay activation fee?
Sent from my PG86100 using XDA
Just ask sprint man.
Sent from my PG86100 using xda premium
yes then activate under your line
Thanks for replying, I will call sprint to confirm.
Sent from my PG86100 using XDA
I've done this a few times, I activate on line that is due for upgrade, then I do an online esn swap of new phone to other lines on my account never once had a problem
Sent from my PG86100 using Tapatalk 2
Yes u don't have to activate it at all as a matter of fact. U can take it for 200 dollars and sell it for 400 without changing any phones. All they care about is u signing for another two years on that line. They don't care what phone its for. I upgraded to the evo 4g with my wife's line which was the reason I was able to get the 3d on launch day on my line 6 months later.
Sent from my PG86100 using XDA
You can do that but if she's not paying the $10 monthly premium data fee then she'll have to start paying it even if she doesn't keep the phone.
maxpower12 said:
You can do that but if she's not paying the $10 monthly premium data fee then she'll have to start paying it even if she doesn't keep the phone.
Click to expand...
Click to collapse
I'll have to disagree that you are only charged the smart phone data fee if you have a smart phone, so if you didn't have one prior they wont start charging just cause you got the phone but didn't port it into your line.
veladem said:
I'll have to disagree that you are only charged the smart phone data fee if you have a smart phone, so if you didn't have one prior they wont start charging just cause you got the phone but didn't port it into your line.
Click to expand...
Click to collapse
good to know, and thank you all for replying. My dad pre-ordered the phone from Bestbuy yesterday, hopefully after this ITC crap is over i will have my phone.
A rep offered to use the air rave line for an upgrade, so I bought and paid for a new evo lte.. when I got it I called sprint to activate and they told me no and that I have to send it back because the rep wasn't allowed to do that... any suggestions? I already have the phone...
Sent from my SPH-D710 using xda premium
Do u have a sprint phone line with the data card? I mean if u upgraded and got it at discount I would connect it to my other line just make sure they give u a two year update on the data plan one.
Sent from my EVO using XDA
aimbdd said:
A rep offered to use the air rave line for an upgrade, so I bought and paid for a new evo lte.. when I got it I called sprint to activate and they told me no and that I have to send it back because the rep wasn't allowed to do that... any suggestions? I already have the phone...
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
Call them back and tell them to activate. If they say the rep shouldn't have done that, tell them that is not your problem. You were told you could, you bought the phone, you received the phone, and now Sprint needs to stand behind what the rep said.
They give you more run around, tell them to transfer you to a manager. If that doesn't help, get on phone with retentions.
Replace the old phone with the lte on the main line.
Sent from my Galaxy Nexus using xda premium
Are you unable to activate it from your account on the website?
Ya I agree with these guys. Wether they should have done this or not means nothing. Don't even bother talking to them. Activate it online yourself. It is very easy just sign in to sprint and it walks u through it. Doesn't take any time at all. If u don't have a login just sign up for one. I never talk to sprint when activating a new phone.
Sent from my PG86100 using XDA
Tell Sprint word for word this:
Please just go ahead and activate the phone on my line, like I was originally told.
Otherwise, just go ahead and cancel my account right now. I've had WAY too many issues with Sprint as is. I don't even mind paying the early termination fees.
They'll jump on your dink(lol) and do anything you want. Maybe even offer you a few food coupons and a trip to Vegas.
Also.. why not just go back to that same Rep who sold it to you and say "here. Do it now."
arozer said:
Also.. why not just go back to that same Rep who sold it to you and say "here. Do it now."
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=u6ALySsPXt0
Go to www.sprint.com/activate
You can get it done there without dealing with those dummies in Customer Care.
Let me know if this works for you. I also have a upgrade on my Airwave and would like to do this for my wife's phone.
Sent from my Evo 4G LTE
I don't think you can activate this phone online, the old data feature code has to be removed and the lte code has to be added. Then after that is done swapping/activating should work.
Sent from my EVO using xda premium
The fourth rep finally activated it for me without any questions.. you can try... But its taken me more time then its worth to do.
Can't do it online it won't work. Hands free didn't work because of sero.
Sent from my EVO using xda premium
That is insane. I do that ALL the time!!
I manage the Sprint account at our company of 100+ Sprint devices, we just borrow upgrades from what ever device has one available and activate it on which ever line we want.
Also to sweeten the deal. one of the guys here has an airave on his personal account. He was not available for an upgrade yet but he went to Best Buy to pre-order the EVO LTE and the guy told him his phone is not yet available but his Airave is and they could use that line to activate it.. and now he has a EVO LTE with no problems from Sprint.
Honestly, just call Sprint. Tell them you want to activate a new phone on your line. ALL you need to tell them is the MEID HEC and nothing else. You don't need to tell them where you got the phone. If they give you trouble ask politely to speak to their manager and if the manager doesn't help say this "can I please talk to the retention department" the retention department is the people who are paid to keep you as a customer.
I pay the 11 some dollars a month for the TEP plan on my phones line, and I love the benefits. Since my first samsung moment dropped, I've probably had
3 replacement Samsung Moments
5 replacement EVO 4G's
5 replacement EVO 3D's
2 Replacement Blackberry Bold 9650's
I realize that's a lot of phones, but when you send out refurbed phones that were broken and then "repaired" what can you expect. I've honestly NEVER physically broken a phone to date (knock on wood), they've all suffered from software issues, or charging ports detaching etc.
Here's my question. I was talking to my friend last night, and he wants a new GS3 because of a superficial issue with his screen. I've had one or two phones replaced for some silly reasons, so I understand why he'd want a new one, but to date I've NEVER been charged for a phone replacement. They said it's a 150.00 fee for any kind of issues, and that's part of his TEP plan (He pays the 11.00 also).
Am I lucking out because I'm friends with all of the reps there? If there's a problem I walk into the store, ask for a replacement phone, they order one and I'm out of the store in 5 minutes and then the phones there tomorrow by 2pm. Can anyone chime in on this?
He will ONLY have to pay the 150 deductible if is physical damage.
via eVo.
Blackcircle said:
He will ONLY have to pay the 150 deductible if is physical damage.
via eVo.
Click to expand...
Click to collapse
Okay. That would explain why he has to pay, and why I've never paid. Thanks!
I knew a guy that took his dirty tennis shoes back for new one because of a stupid return policy. Doesn't make it right.
Sent from my MB855 using xda premium
rbeavers said:
I knew a guy that took his dirty tennis shoes back for new one because of a stupid return policy. Doesn't make it right.
Sent from my MB855 using xda premium
Click to expand...
Click to collapse
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
Thanks for your concern though, ironically between the ages 18 and 19 I worked at my local Kmart as a loss prevention associate, and shoes were always the easiest to catch.
saboture said:
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
Thanks for your concern though, ironically between the ages 18 and 19 I worked at my local Kmart as a loss prevention associate, and shoes were always the easiest to catch.
Click to expand...
Click to collapse
I wouldn't take moral advice on policies from people who void their warranties by rooting their phones. It's like taking financial advice from a hobo. However, yeah, doesn't surprise me that 1) they'd be easy to catch and 2) that people would steal shoes from that K-Mart. Aaaah, good times at K-Mart...miss the K-Cafe
saboture said:
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
.
Click to expand...
Click to collapse
That fee doesn't exist. I wish people would let that go.
Sent from my PC36100 using xda app-developers app
NaterTots said:
That fee doesn't exist. I wish people would let that go.
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
True but there is the premium fee which if you cant get over 500k why make them pay the fee
Sent from my EVO using xda premium
Its a smartphone data fee. I've never had 4g or LTE in my area. Don't care either.
Sent from my EVO
ckoadiyn said:
True but there is the premium fee which if you cant get over 500k why make them pay the fee
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Even with the $10 added fee it's still cheaper than anyone else for unlimited data. It's not a big deal.
I see the fee as one for unlimited data - way cheaper for me than the other business models. So I'm willing to pay.
Unfortunately when you get less than 200kbps at best you still pay a premium data fee and who cares about unlimited data when your speeds are pathetic. My phone is basically useless unless I'm on WiFi. Sprint won't cancel your contract unless you're roaming excessively and costing them money.
Sent from my EVO using xda premium
We dish out 50.00 a month to sprint for that "premium data" fee lol. That's a lot of money we just give sprint for the hell of it imo.
Sent from my HTC EVO LTE
I'm sorry but premium data is for all smart phones because they use data all the time.
Still cheaper than what anyone else offers.
Everyone that complains about spotted with sprint, didn't you check coverage before committing?
I have great coverage everywhere I go. Hence why I have Sprint.
Sent from my PC36100 using xda app-developers app
NaterTots said:
I'm sorry but premium data is for all smart phones because they use data all the time.
Still cheaper than what anyone else offers.
Click to expand...
Click to collapse
A quick story about the fee being for smartphones. My daughter's EVO had a software issue that I couldn't fix so we went to the Sprint store and switched her temporarily to her old LG Optimus. The Rep was able to remove the $10 fee. So tell me how is this possible if you can still have a non 4g capable smartphone on the plan? I do agree though that it is cheaper than the alternatives.
No clue. I just know they add it to all smartphones whether they have 4g or not. As of over a year.
Last year the only android phone that didn't get the fee was the Samsung replenish which is a piece of crap of a phone.
Sprint changed the 4g fee in August 2010 to a premium data fee for Android, wp, and BB phones.
You must have gotten a good Rep then.
Sent from my EVO using xda app-developers app
saboture said:
Yes, and the thousands of people with 4G / LTE phones who live in areas WITHOUT 4G / LTE are still forced to pay that 10.00 a month, what's right about that?
Thanks for your concern though, ironically between the ages 18 and 19 I worked at my local Kmart as a loss prevention associate, and shoes were always the easiest to catch.
Click to expand...
Click to collapse
He was not stealing the store policy was if ANY thing was wrong with your purchase they would exchange it. Needless to say they have gone out of business.
Sent from my MB855 using xda premium
---------- Post added at 12:31 PM ---------- Previous post was at 12:28 PM ----------
Chyrux said:
I wouldn't take moral advice on policies from people who void their warranties by rooting their phones. It's like taking financial advice from a hobo. However, yeah, doesn't surprise me that 1) they'd be easy to catch and 2) that people would steal shoes from that K-Mart. Aaaah, good times at K-Mart...miss the K-Cafe
Click to expand...
Click to collapse
If you pay for it you can do what ever you want with it.
Sent from my MB855 using xda premium
NaterTots said:
Everyone that complains about spotted with sprint, didn't you check coverage before committing?
I have great coverage everywhere I go. Hence why I have Sprint.
Sent from my PC36100 using xda app-developers app
Click to expand...
Click to collapse
The problem is I had decent coverage until I moved to a more urban area and now my coverage absolutely sucks.
Spent a half hour on the phone today with a "technical support" rep who was just reading off her computer how to update my profile and other pointless things. Trying to blame my poor speeds on my phone. She wanted me to take my phone to a repair center until I told her it can't be my phone because all four of my phones are just as bad. She finally told me she would pass it down to the service techs in my area and call when they figure something out. They keep blaming it on an outage, but it has been this bad for over a year.
Sent from my EVO using xda premium
there would also be a deductible for loss/theft, although I realize that didnt happen here.
Was just curious if anyone could help me with this. I'm wanting out of my Verizon contract I have 6 months left and noticed the customer agreement was updated on June 13 2013. Could I use this as a way out of my contract. Without a early termination fee? Have read it's possible just wasn't a 100% sure.
Sent from my HTC6435LVW using xda premium
Chances are it will affect future contracts and renewals. Probably won't be able to get out of your current one because of it.
From my S-Off BadSeed DNA
Well sprint got into huge trouble about changing the etf about 1-2 years ago but that dealt with money. What was changed about it? And were you notified about the change
Sent from my HTC6435LVW using xda premium
Not sure what changed, been reading it over and over and am trying to find my original receipt to compare them. I had the customer agreement bookmarked and was checking randomly to see if it changes, but it does state that I have 60 days from the change date to agree and if not their would be no penalties. Atleast that's how I understood it. Just thought maybe someone else had got out of a contract this way before and had some insite. Will probably just call them and work my way thru the chain if command and try.
Sent from my HTC6435LVW using xda premium
Without even reading it I'd say no. Verizon has been excellent at not changing anything that would allow people out of their contract.
You have a link?
Spent about 2 hours on the phone earlier, the change was in reference to the 24 month upgrade change so no go. Even talked to 3 different supervisors. Guess I'll just pay the etf . thanks for the replys.
Sent from my Nexus 7 using xda premium
Don't pay the etf. Try and get someone to do an aol.
Sent from my HTC6435LVW using XDA Premium HD app
What is a aol? U talking having someone take my contract over?
Sent from my HTC6435LVW using xda premium
cmay227 said:
What is a aol? U talking having someone take my contract over?
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Just taking a wild guess at this that AOL means assumption of liability. Any advantages to your contract. How many lines is it? By advantages I'm meaning like you got the double data or still have a grandfathered line. With only six months left I'm guessing your ETF is just a couple hundred bucks.
I don't know if you're going to be changing to a different carrier but if that's something you will be doing in the future, someone with some connections might be able to use the ETF as a negotiation tool to get you some special discounts.
Might just look into this aol thing. Btw, I have 2 line double data. One line ends march 2014 the other November 2014
Sent from my HTC6435LVW using xda premium
A couple of friends of mine were discussing this a while back, I don't know what really came of it but it might be worth a shot. Find a really rural out in the middle of nowhere spot that has no chance of having coverage and tell Verizon that you are moving there and that you would appreciate them letting you out of your contract unless they can provide service to you out there. Like I said, I don't know if it works, they were just talking about it and it was suggested.
If the contact terms apply to your account, they are obligated to let you out of your contract if you disagree with the terms. This is because the contract you signed originally is not what your new contact would be. By not saying anything you agree to the changes and it continues. A contract by definition protects you. If you don't agree with a change you can get out of it. If the change is for new contracts then it won't effect you and thus you cannot use this to your advantage. Hopefully this helps. It is applicable in any contract agreement.
Sent from my Nexus 7 using Tapatalk 4 Beta
The trick is to tell them you do not agree with the new contract terms, not that you want to cancel. If they ask if you want to cancel, you must say no, and reiterate that you are informing them that you do not agree with the new terms, also that you are recording the call for legal verification.
If you do not wish to cancel, but do not agree to the new terms, they can only allow you to continue under the old terms, which is illegal, or they can terminate your service. No ETF if they do it. Problem is that most reps you talk to will not be aware of the legal mechanics.
Sent from my HTC6435LVW using xda premium
Verizon dictators
I'm sure Verizon has a huge legal team which writes and looks over it a million times before before it is put into effect.
If you do get out of it somehow, let us know! I'm jealous! :good:
badogg said:
A couple of friends of mine were discussing this a while back, I don't know what really came of it but it might be worth a shot. Find a really rural out in the middle of nowhere spot that has no chance of having coverage and tell Verizon that you are moving there and that you would appreciate them letting you out of your contract unless they can provide service to you out there. Like I said, I don't know if it works, they were just talking about it and it was suggested.
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I do believe your current address on the account has to be changed to that new area before that even becomes a possibility due to the fact that when you send an inquiry like that, Verizon sends a team to check the towers and signal strength in your primary location. Therefore your primary location is that of your home and I believe work is encompassed in this as well. I spend a month dealing with Verizon and their towers and 4G LTE dropping from my old Razr. They sent out 3 tickets in the coarse of a month to check towers.Yet only changed my phone and refused to let me out of my contract since there was no issue with the towers or signal strength in my area.