Has Verizon or Moto replaced your phone? - Motorola Droid RAZR

I have had many lengthy discussions over the last few weeks with verizon customer support. My intent has been to have them swap my ICS upgraded razr maxx for an non upgraded one. I have not had any luck.
Have you? What tactics/facts supported your needs for the swap? The phone is non functional for my needs now, but verizon wont seem to agree with me.

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positivehxcgo said:
I have had many lengthy discussions over the last few weeks with verizon customer support. My intent has been to have them swap my ICS upgraded razr maxx for an non upgraded one. I have not had any luck.
Have you? What tactics/facts supported your needs for the swap? The phone is non functional for my needs now, but verizon wont seem to agree with me.
Click to expand...
Click to collapse
Buy another & Ebay your current one? Might be less headache.

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Don't tell them that you only want a replacement because of ics, you'll never get anywhere duh. Make up an excuse say your phone is constantly freezing and you've already done resets and stuff and you'll have one at your home yomorrow.
Sent from my RAZR MAXXIMUS

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Just use matts utility and reflash gingerbread. Or use a custom rom.
Sent from my DROID SPYDER using xda app-developers app

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fo4imtippin said:
Just use matts utility and reflash gingerbread. Or use a custom rom.
Sent from my DROID SPYDER using xda app-developers app
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Click to collapse
This is bad advice, as it would brick your phone...but then again, that might get you a new one - although, I am not advocating that...

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fo4imtippin said:
Just use matts utility and reflash gingerbread. Or use a custom rom.
Sent from my DROID SPYDER using xda app-developers app
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Click to collapse
Matt's utility will not put you back to GB from ICS. Why would you wanna go back anyways? ICS is superior to GB... It takes some getting used to, but it's totally worth the time!
I chose the red pill... Now I'm in the mAtrix and I know Kung Fu...
http://android-gz.com

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fo4imtippin said:
Just use matts utility and reflash gingerbread. Or use a custom rom.
Sent from my DROID SPYDER using xda app-developers app
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Click to collapse
People need to realize that with you cannot go back to GB from ICS IF you updated your phone with an ICS version >= .8x. Once you have flashed that, you are forever on ICS. This is due to a new bootloader being put onto the RAZR. There is no going back to GB once you've update to ICS version .8x or greater.

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Go to one of those used cell shops, they can do it usually, it's how they fix bricked phones, they usually have the Dev software required to do it
Sent from my DROID RAZR using xda app-developers app

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iBolski said:
People need to realize that with you cannot go back to GB from ICS IF you updated your phone with an ICS version >= .8x. Once you have flashed that, you are forever on ICS. This is due to a new bootloader being put onto the RAZR. There is no going back to GB once you've update to ICS version .8x or greater.
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Click to collapse
Actually you can go back you just need to root and find the right boot loader, it's how you fix a bricked phone... It's hard to do and finding the right stuff is almost impossible but it can be done
Sent from my DROID RAZR using xda app-developers app

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positivehxcgo said:
Have you? What tactics/facts supported your needs for the swap? The phone is non functional for my needs now, but verizon wont seem to agree with me.
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I.don't agree with you either. I don't know what is "non functional " for you, but ICS has been fine for me, and better than GB.
Sent from my Nexus 7 using xda premium

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just lou said:
I.don't agree with you either. I don't know what is "non functional " for you, but ICS has been fine for me, and better than GB.
Sent from my Nexus 7 using xda premium
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The inability to play embedded flash videos is a huge problem for me. Having the option to lock in 3g was also an important feature for me. The keyboard on gingerbread worked better with my thumbs, but it is not cause to return to gb. The other 2 reasons, are.

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positivehxcgo said:
The inability to play embedded flash videos is a huge problem for me. Having the option to lock in 3g was also an important feature for me. The keyboard on gingerbread worked better with my thumbs, but it is not cause to return to gb. The other 2 reasons, are.
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I easily lock 3G on occasion using a widget. Takes about 3 clicks. I have no issues with embedded Flash. I can't comment on the GB keyboard since I never used it.
Sent from my Nexus 7 using xda premium

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just lou said:
I easily lock 3G on occasion using a widget. Takes about 3 clicks. I have no issues with embedded Flash. I can't comment on the GB keyboard since I never used it.
Sent from my Nexus 7 using xda premium
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Having to use a widget to switch to 3g after every reboot with only 3 clicks is far from locking onto a particular data connection.
By the sounds of it you purchased your phone with the ics upgrade on it (being you've never used the gingerbread keyboard), so you really wouldn't understand how wonderful this phone use to be.

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positivehxcgo said:
Having to use a widget to switch to 3g after every reboot with only 3 clicks is far from locking onto a particular data connection.
By the sounds of it you purchased your phone with the ics upgrade on it (being you've never used the gingerbread keyboard), so you really wouldn't understand how wonderful this phone use to be.
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First, I've owned the phone since it was released.
Second, If clicking a widget and finding a better alternative to the mediocre stock keyboard is too much trouble to you, then I realize trying to help you is fruitless. Good luck in your quest to get Verizon to give you a new phone because you want the Gingerbread keyboard back, can't figure out how to get Flash working, and don't want to use a widget to disable 4G.
Sent from my Nexus 7 using xda premium

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just lou said:
First, I've owned the phone since it was released.
Second, If clicking a widget and finding a better alternative to the mediocre stock keyboard is too much trouble to you, then I realize trying to help you is fruitless. Good luck in your quest to get Verizon to give you a new phone because you want the Gingerbread keyboard back, can't figure out how to get Flash working, and don't want to use a widget to disable 4G.
Sent from my Nexus 7 using xda premium
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First: You expect me to believe you have no experience with the RAZR GB keyboard if you've owned it since its release?
Second: Are you truly claiming that you have the ability to stream embedded flash videos, off of websites, with your DROID RAZR on the stock Verizon ICS release? If so, you have one unique RAZR, as you'd be the only one with the ability to do so.. Adobe Flash streams do not work on our phone with the update... visit the Google Play store and read the RAZR comments on Adobe... It's broken.
Third: If you are the type of consumer that is comfortable with needing to adapt and use alternative methods to use your purchased products as they are intended and advertised, then you are of a unique breed.
I appreciate and expect merchandise to operate as advertised.. I like the items I purchase to remain fully functional.
I haven't even mentioned the issues with the battery, but I'm sure you'd disagree there is anything wrong with cutting down the life of a battery by 40%.. Got an app for that?

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Now you battery doesn't work either. ....Keep going. You're almost up to a legitimate reason for a new phone.
Sent from my Transformer TF101 using xda premium

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just lou said:
Now you battery doesn't work either. ....Keep going. You're almost up to a legitimate reason for a new phone.
Sent from my Transformer TF101 using xda premium
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Did I say it didn't work? Or did I say it wasn't working as it was before the update?

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He probably likes alternative keyboards so wouldn't touch stock, i hate swipe and like the stock ics keyboard.
My friend uses better kb or w/e, there are a few ppl that claim to have flash working on some websites.
And on stock ics my phone chewed through battery.
So root it and use a different cpu governor which will fix it. Custom roms will eventually (they might already) have a 3/4g toggle.
Motorola's ics updates are mostly fine, you should have read the problems ppl were having.
So you can't complain
Nothing isn't perfect, and i wouldn't expect stock to be as good as this, if flash worked fine, this would be one of the few phones i'd recommend to anyone AND it will not require they come see me to "set there phone up"
Sent from my XT910