My phone has been blacklisted - Galaxy S II Q&A, Help & Troubleshooting

I bought my Samsung sgs2 2nd hand about 14 months ago. It came with the box and everything so seemed legit. I've been using it faultlessly for about 8 months in the UK. I moved to Brazil 6 months ago and it was fine over there also.
Now I've moved back and it's not working, turns out it's been blocked on the UK networks. It happened exactly 1 month ago while I was in Brazil.
Any ideas what's happened? It seems unlikely to me the phone is reported stolen all this time later. I'm wondering if there is anything I can do about it?
It seems a coincidence that i've been away and now it's not working in the UK any more.
If I can't do anything legit to get the blacklist taken off, is there any other way around this? (PM me)

Did you check your imei number on a blacklist to find out.
Where did you get the phone from originally.
My guess would be you've bought it off of someone who's got a 2 year contract and they have stopped paying it,that's how you could get that timeframe.
That's how I would never buy any 2nd hand phone.
And I'm not sure if you are allowed to ask for help in doing shady stuff on here.
Sent from my GT-I9100

I think the best solution would be to talk to your provider about this.

As other people have mentioned, that's an issue you need to take up with your provider. There is nothing anyone here can suggest to fix this.

Speak to your provider. Thread locked

Related

What would you do?

I recently bought a Galaxy S2 on craigslist (ok, big mistake, I know) and the phone worked fine for a couple of days and then the seller reported it stolen and that locked the service out. I went to the police, filed a report and took the paper work to my carrier (SKT in Korea) and they won't do a thing and doesn't actually care about the insurance fraud at all. So now I've got a perfectly good phone with no service... any ideas?
Well, people here won't help you unlock it.. We don't know if ur story is true.
But what I'd do is run ODIN on it to reflash it fully, then use a different simcard/account on it.
Maybe that will work, don't know. Worth a try.
Yeah... I don't think most people would be able to read the Korean police report anyway... I'll give it a shot since I got a KT Galaxy S2 since this phone fell through
What's wrong with craigslist? Couple 100 transactions and no problems yet. I truly think you bought a stolen phone.
If you have a chance I would do a switch if your eligible for a upgrade. Could you use it on different carrier?
Sent from my GT-I9100 using XDA App
Just tried using a KT ROM with their SIM card but no luck... think I'm gonna have to find someone super shady

Galaxy SII won't read sim card

Hi, I saw someone is selling a galaxy s2 on ebay but he mentioned that the phone was unlocked but doesn't read sim card.
what do you guys think? easy fix? or hardware problem?
thanks
Try to perform a factory reset, if not bring it to the service center. My friend also has the same issue but it ended up as a repair , something went wrong with the contact points as per service center.
I'd be wary... Could it be because the phone has been reported as lost or stolen and blacklisted by the network? If that's the case and you buy it, there's no way you're going to get it to read your sim. Given that it's a recent phone, all the legit units are in warranty so I find it a bit strange that the seller wouldn't bother to have it fixed.
Sent from my GT-I9100 using XDA Premium App
Isadora said:
I'd be wary... Could it be because the phone has been reported as lost or stolen and blacklisted by the network? If that's the case and you buy it, there's no way you're going to get it to read your sim. Given that it's a recent phone, all the legit units are in warranty so I find it a bit strange that the seller wouldn't bother to have it fixed.
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
Could be, but he said he has receipt, I asked why did not bring to bell to get it fixed, he said he doesn't want to wait 3 months to get it fixed (3 months is what bell told him)...
Bell Galaxy S2 doesnt read sim card
When i put a bell sim card in it works if i put a rogers one it says no service and there is no prompt that comes to put the network control key id ont know whats wrong.
what version is it?
Send it back to Ebay .
jje
It was originally rooted to cyangonmod 7. I didnt want cyanogenmod anymore so i got android 2.3.5 for the galaxy s2. Im running 2.3.5
I fix that by install android. Ice cream sandwich in me phone.. now its work
brisk5181 said:
Could be, but he said he has receipt, I asked why did not bring to bell to get it fixed, he said he doesn't want to wait 3 months to get it fixed (3 months is what bell told him)...
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Click to collapse
3 months is just unreal if its that much of a issue they simple replace handset even if its a refurbished handset and if prove of recipt is there is it a possiblethere is some form of paperwork with serial numbers which matchs whats stated on the underside of battery checking my paperwork which come with phone i have it provides serials and also imei number and im sure any network can tell you if the imei number is reported lost or stolen if questioned??

Circle with strike thru it, "Loss of signal"?!?!

Hello, i bought my Samsung Galaxy s2 "epic" only 4 months ago, and TWO months ago, it started to have a circle with a strike through it ("loss of signal" i guess?) and it has NEVER worked since. Not even restarting it. I have also done a factory reset, but nothing works. I have tried replacing it through my insurance but they are always out of stock conveniently and want to give me some crappy cheaper phone. I want the one i bought! HOW do i fix this?! I already know there has been a "fix" for Sprint users with this problem, but I am Tmobile, so I am not sure that helps me any. No repair shops seem to know a thing about how to fix this..I am at my wits end, I have tried for over 2 months now to resolve this, and I just don't know how! I am not a person who knows about the technicalities of phones, just know how to use them. I saw a post that originally lead me to this site that had a fix on it, but it was waaay too complicated to really understand; i am BEGGING anyone who knows how to fix this to just walk me through it?! i have tried SO hard, this has been a HUGE source of stress for me after all of this, and I cannot afford to spend 600$ to replace it!!
girlblushes said:
Hello, i bought my Samsung Galaxy s2 "epic" only 4 months ago, and TWO months ago, it started to have a circle with a strike through it ("loss of signal" i guess?) and it has NEVER worked since. Not even restarting it. I have also done a factory reset, but nothing works. I have tried replacing it through my insurance but they are always out of stock conveniently and want to give me some crappy cheaper phone. I want the one i bought! HOW do i fix this?! I already know there has been a "fix" for Sprint users with this problem, but I am Tmobile, so I am not sure that helps me any. No repair shops seem to know a thing about how to fix this..I am at my wits end, I have tried for over 2 months now to resolve this, and I just don't know how! I am not a person who knows about the technicalities of phones, just know how to use them. I saw a post that originally lead me to this site that had a fix on it, but it was waaay too complicated to really understand; i am BEGGING anyone who knows how to fix this to just walk me through it?! i have tried SO hard, this has been a HUGE source of stress for me after all of this, and I cannot afford to spend 600$ to replace it!!
Click to expand...
Click to collapse
It looks like to me the phone has either been reported lost or stolen which means that the real owner has rung the provider up and asked them to black list the phone so if anyone try to use it they won't be able to.It might be a possibly that the the modem part of your mother board is faulty you might just want to replace and hope for the best:silly:
girlblushes said:
Hello, i bought my Samsung Galaxy s2 "epic" only 4 months ago, and TWO months ago, it started to have a circle with a strike through it ("loss of signal" i guess?) and it has NEVER worked since. Not even restarting it. I have also done a factory reset, but nothing works. I have tried replacing it through my insurance but they are always out of stock conveniently and want to give me some crappy cheaper phone. I want the one i bought! HOW do i fix this?! I already know there has been a "fix" for Sprint users with this problem, but I am Tmobile, so I am not sure that helps me any. No repair shops seem to know a thing about how to fix this..I am at my wits end, I have tried for over 2 months now to resolve this, and I just don't know how! I am not a person who knows about the technicalities of phones, just know how to use them. I saw a post that originally lead me to this site that had a fix on it, but it was waaay too complicated to really understand; i am BEGGING anyone who knows how to fix this to just walk me through it?! i have tried SO hard, this has been a HUGE source of stress for me after all of this, and I cannot afford to spend 600$ to replace it!!
Click to expand...
Click to collapse
Given the two bits of your original post that I bolded above, I think you may be in the wrong forum... Also, are you are SURE your phone is also called "Epic" anything? The Sprint Galaxy SII model is called the "Epic 4G Touch". But not the T-mobile model.
Are you on T-mobile in the USA? Or Europe?
What is your phone's precise model number? It is printed on the label under the battery.
ctomgee said:
Given the two bits of your original post that I bolded above, I think you may be in the wrong forum... Also, are you are SURE your phone is also called "Epic" anything? The Sprint Galaxy SII model is called the "Epic 4G Touch". But not the T-mobile model.
Are you on T-mobile in the USA? Or Europe?
What is your phone's precise model number? It is printed on the label under the battery.
Click to expand...
Click to collapse
I do have a similar problem.
After a coupleof month usage my phone randomly has this circle described above. Usually switching it off an then on agein does work and I get the signal back.
By the way, I am on T-Mobile Europe and have a Dual-Number SIM card.
Does it have anything to do with this?
I used the SIM card for years in other phones without problems.

[Q] IMEI blacklisted as Lost or stolen, not sure what to do

Sorry if this is in the wrong place, first time poster here.
In December I purchased a nexus5 off of some guy that was selling one in my local area. He seemed like a good guy, the phone was in the original box and I was pumped at getting one for a bit cheaper than they are on the play store. Although this last week it randomly could not connect to the network, so I called Telus (my Canadian provider) and after a half hour of troubleshooting they told me that the IMEI is blacklisted as a lost or stolen device? I feel pretty ripped off and disappointed. I found the guys email that I brought it from and tried to contact him but he wont answer his phone, texts, or email. So I don't know what to do? Am I just screwed and forced to buy a new phone? is there anyway I can change the IMIE address? Or anything that anyone can recommend I should attempt to do? Thanks in advance for any help that can be supplied!
Always check before buying. If it is stolen (instead of lost) then you should turn it in to the police. But there is no way to tell and the provider will never tell you which.
It also isn't unheard of for a telco to incorrectly block a phone. I'd try arguing your case since you used it for a month before they shut you down.
nordlead2005 said:
Always check before buying. If it is stolen (instead of lost) then you should turn it in to the police. But there is no way to tell and the provider will never tell you which.
It also isn't unheard of for a telco to incorrectly block a phone. I'd try arguing your case since you used it for a month before they shut you down.
Click to expand...
Click to collapse
Thanks for the input. Who would I contact about arguing it? I talked to someone at Telus for a good half an hour, and they just told me that they have no control blacklisting the IMEI. They would if say i was under contract and I didnt pay my bill. But I am off contract and just put their SIM in my unlocked device. The person told me that say for example if the phone was stolen from BestBuy in novemeber, it could have worked this entire time because it took bestbuy this long for them to put the numbers in there system, and it finally just caught up with me. And also, my SIM works in my friends nexus4, so it doesnt have anything to do with Telus, its an issue with the phone not getting access to the towers. And if it is blacklisted on the national list for being lost or stolen it wont work on any of the carriers in the country... So i dont know what to do

[Q] SGH-I527 no calls in or out but

What's up fellers! Been gone a long time and know I am back. I got a deal on a I527 and found out the guy used a Metro-PCS sim. I didn't realize this until after I put my SIM in and saw ATT. I didn't see that when he had his SIM in there.
I read the 5 or 6 posts on not being able to make or take a call from a TMOBILE setup but since this may be a little different I thought I would post and give it a shot.
My symptoms are no calls (does nothing then emits a single beep then hangs up). Does the same when dialing out. 4G and everything else works 100% Phone is fast boots quick charges fast no complaints anywhere except the stinking call issue.
I used KIES to reload the stock ROM. Took about 20 minutes and completed. Still no calls. Here are the details
Phone has the ATT logo on back, says SGH-i527, has I527UCUAMK2 all 3 places. I talked to ATT customer service and they said the IMEI points to a SGHNM819N. But nothing on the phone indicate metro PCS.
I use to hack back in the ATT Tilt days. Not anymore. I had a small stroke and can't do all this complex stuff anymore. If someone points me in the right direction I can follow instructions but it seems to have gotten a lot more cumbersome to do these days.
All I am looking for is bone stock reset where everything works. I can wait for KitKat to come out so I would like a clean fix.
My sim is a ATT. The service agent online assured me the SIM was fine. My old phone was a Skyrocket that got wet. So the MEGA needed a smaller SIM. I picked it up today and swapped phones.
Thanks for any help and I am willing to pay for someone's quick help. I use the phone for work and right now I am pinched.
SD
I had a similar experience when I bought a used mega, picked up full signal, eveything worked except that I couldn't make or receive calls, I just got a single beep. I even went to an at&t store and got a new sim card, still didn't work.
The guy who helped me at the store said the sim tray was bad, made it sound like it was a common. Issue. gave me the number to the warranty dept, said they might cover it. I called them told them what happened and what the rep told me at the store.
They sent me a replacement at no charge.
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
banks2878 said:
my phone done that when my imei was replaced with a galaxy s4's imei. I finially found a guy that put the imei from another i527 into my phone, he also replaced that sticker behind the battery from the mega he used to fix mine so everything matches
Click to expand...
Click to collapse
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
SMACk-DAB said:
I took a look and sure enough the IMEI on the phone is different than the sticker in the back. I googled about 6 different IMEI sites US and EU based and checked out both numbers. Every single site says both comeback good. Nothing stolen or odd. A couple of site said not locked. I would like to have matching IMEI numbers. I would like the one used on the label. How hard is it to get rid of the one on the phone and make it match the label.
I don't think ATT will let me swap this out for a new one. I am not the original owner and there is no insurance on it.
Thanks
SD
Click to expand...
Click to collapse
I wasn't the original owner and didn't have insurance, just had service with at&t. The phone hasn't been out for a year, so it's under warranty unless something shady was done to it. In my case the numbers all matched.
banks2878 said:
I sent you a private message so you can have it taken care of the right way and don't get messed around like I did my first time around
Click to expand...
Click to collapse
Thanks. I don't see the PM yet. Let me know what I need to do.
Thank you,
John

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