Whatsapp refuses to work over data only wifi - Galaxy S III Q&A, Help & Troubleshooting

Hello all,
Im running the latest Omega rom and Ive noticed that Whatsapp refuses to work over data (3G) connection even if other application are not so picky. Whatsapp works as supposed with wifi connection, Please help. Several people asked this over the internet, but nobody answered.

Vadwiser said:
Hello all,
Im running the latest Omega rom and Ive noticed that Whatsapp refuses to work over data (3G) connection even if other application are not so picky. Whatsapp works as supposed with wifi connection, Please help. Several people asked this over the internet, but nobody answered.
Click to expand...
Click to collapse
I had the same problem not only with whatsapp but also with viber etc. I fixed it by creatin my APN settings manually.
Settings/Mobile Network/Connection Settings than tap home buttons left key / New APN
you can ask APN settings to your cell provider.

Usually it's not the cause of Whatsapp but your provider blocking it.
Many (if not most) providers are either incapable or unwilling to use transparent packet inspection (not necessarely Layer-7) and rely on the phone to have a Proxy server configured in the APN.
Interestingly exactly this proxy is usually not even given in the configuration details.
Some providers (such as mine) even attempt to do their bandwith throttling via the proxy. I don't complain since I don't use it =)

But other applications are ok with this default configuration. And Whatsapp in my HTC phone worked ok on 3G data with default settings...
later edit - found the solution 4 the problem, when flashed the new omega rom, it put all the APN profiles my provider has, including some ****ty MMS and WAP APNs. After I deleted those and left only the Internet APN, things got back in normal.

tossytheking said:
I had the same problem not only with whatsapp but also with viber etc. I fixed it by creatin my APN settings manually.
Settings/Mobile Network/Connection Settings than tap home buttons left key / New APN
you can ask APN settings to your cell provider.
Click to expand...
Click to collapse
Indeed solve my problem. On APN settings I switched from Orange WAP to Orange net and Viber, along with WhatsApp started to work fine. Thank you

Thank you
tossytheking said:
I had the same problem not only with whatsapp but also with viber etc. I fixed it by creatin my APN settings manually.
Settings/Mobile Network/Connection Settings than tap home buttons left key / New APN
you can ask APN settings to your cell provider.
Click to expand...
Click to collapse
Thank you thank you, this fixed my problem instantly...
Thanks a lot... i have been struggling with the same issue from over a month.....
Regards
Sridhar Nag

Just restor APN to default
I too had a problem in whatsaap with my Galaxy SIII - O2 germany network. Whatsapp was not working on mobile net but was super fine on wifi. I restored APN to default then it again fine.

Whatsapp application problem
Hi all,
I am using samsung galaxy s duos.I am unable to send messages through whatsapp when I am using aircel network,other networks it is working fine.Is that the problem with aircel n/w or whatsapp application.If any suggestions pls give me replies......http://forum.xda-developers.com/images/smilies/confused.gif

Also had a problem with WhatsApp messages not being delivered when on 3G but they would on Wifi. I thought it was something to do with droidwall but the resetting off APN settings makes sense.
I shall try that and hopefully it works.

Okay resetting the APN's did not work.
I am running Omega Rom and Jkay but this happened when I ran stock as well.
On 3G messages will sometimes come through immediately, sometimes not. They will always come through on Wifi. They will also come through if I open Whatsapp. Not sure if it is ISP related but when I had a Nokia on same ISP I never had this problem.
Does anyone know if something in Droidwall would be blocking this?
Thanks!

I was having problems since yesterday with my phone. Even not having the S3, one quick look here and found the solution. Thanks.

one more reason to uninstall Whatsapp

i have this prob o whatsapp not connectin over mobile data only on aosp/aokp roms...!! there are no extra apn created.. new manully created one dont help and also the one sent by network after request dont work!!! :crying: ne1 knows y??? its all bak to normal once m on stock roms!

dudders007 said:
i have this prob o whatsapp not connectin over mobile data only on aosp/aokp roms...!! there are no extra apn created.. new manully created one dont help and also the one sent by network after request dont work!!! :crying: ne1 knows y??? its all bak to normal once m on stock roms!
Click to expand...
Click to collapse
I have the same problem on all AOSP and AOKP ROMS but works fine on the stock roms. Did you found any solutions for this issue?

chiyaanchinnu said:
I have the same problem on all AOSP and AOKP ROMS but works fine on the stock roms. Did you found any solutions for this issue?
Click to expand...
Click to collapse
I dunno if its a solution or not but i always had the wrong access point selected by default in these roms... i change it each time i flash a rom to the 1 i need and this solved it.. No more probs for me! Hope it helps u too..

tossytheking said:
I had the same problem not only with whatsapp but also with viber etc. I fixed it by creatin my APN settings manually.
Settings/Mobile Network/Connection Settings than tap home buttons left key / New APN
you can ask APN settings to your cell provider.
Click to expand...
Click to collapse
Just hit reset APN settings in the Access point networks sub menu... Everything will be alright... Just figured out on my android 4.4.2

Thanks
pkapopara said:
I too had a problem in whatsaap with my Galaxy SIII - O2 germany network. Whatsapp was not working on mobile net but was super fine on wifi. I restored APN to default then it again fine.
Click to expand...
Click to collapse
I had the same problem with a new Samsung S6 and resetting the APN to default fixed it. Thanks very much!

Vadwiser said:
But other applications are ok with this default configuration. And Whatsapp in my HTC phone worked ok on 3G data with default settings...
later edit - found the solution 4 the problem, when flashed the new omega rom, it put all the APN profiles my provider has, including some ****ty MMS and WAP APNs. After I deleted those and left only the Internet APN, things got back in normal.
Click to expand...
Click to collapse
Deleting all unnecessary APNs for different providers helped my problem on the HTC One M8 Dual SIM with CM13! Thanks so much, love you!!

Vadwiser said:
Hello all,
Im running the latest Omega rom and Ive noticed that Whatsapp refuses to work over data (3G) connection even if other application are not so picky. Whatsapp works as supposed with wifi connection, Please help. Several people asked this over the internet, but nobody answered.
Click to expand...
Click to collapse
Go to Mobile manager>Data usage>control app data usage. Scroll down to Whatsapp and tick mobile data box.
This worked on my android phone.

prob_solver said:
Just hit reset APN settings in the Access point networks sub menu... Everything will be alright... Just figured out on my android 4.4.2
Click to expand...
Click to collapse
Reseting apn settings to default worked for me :good:

Related

Custom ROM MMS Mini Guide (If you don't use a prepaid data plan)

Well I m on Floyo 0.15 and had some issues with MMS sending/receiving.On stock 2.1 SE ROM when you have Mobile Data OFF,our X8s still automatically use GPRS to handle mms messages.On Floyo and other ROMS you need to turn it ON which may result in additional charges from your carrier if you don't use a prepaid internet data plan.
So what do you do in this case you may ask! Well if you only use WIFI for internet and still wanna use MMS you should customize APN Settings.
First google you carrier's APN settings for MMS and set it up manually.Be carefull to not use capital letters on some fields!
Then delete every other APN settings leaving Mobile Data ON all the time and Reboot!
This way you can MMS technology without any fear of additional internet charges. ;-)
APN Settings can be found in WIRELESS ->MOBILE NETWORKS->APN menu in any custom ROM!
Hope I helped someone here!
Cheers and enjoy your phones!
N.
Sent by me!
Ah, yes, killing all other possible internet connections. It will get the job done, but if we ever want to use broadband connection again, we'll have to configure it. Wouldn't it be easier to simply install APNdroid?
Graveir said:
Ah, yes, killing all other possible internet connections. It will get the job done, but if we ever want to use broadband connection again, we'll have to configure it. Wouldn't it be easier to simply install APNdroid?
Click to expand...
Click to collapse
You can have 2 APN's, one with only MMS and one with both and swith between them.
Well you can "right click" on the APN menu,choose RESTORE APNs,reboot and you re done easily!
N.
Sent by me!
heyy thanks dude...this solve my mms problem on minicm...=D
if i use prepaid then how?
kueh9 said:
if i use prepaid then how?
Click to expand...
Click to collapse
just sent request to your network provider. they will send the setting and your phone automatically install it. that's what I do when requesting for TuneTalk APN.
i ran into similar problem in my Mini pro. i tried to have 1 apn too only for mms but still can not get it to work.
more details in this thread
http://forum.xda-developers.com/showthread.php?p=13339868#post13339868
basically, my solution is to install quick settings from market, use both APN (internet and mms) and disable mobile data using q.settings.
i am not sure how qsettings work, but it doesnt work by adding mess lines in the APN. and zap, no internet, yes mms
anyway, hope this might help others with the same problem
cheers
ps: i did not mean to oot, i know this is x8 thread, but just as i said above, might help
hahuhe said:
i ran into similar problem in my Mini pro. i tried to have 1 apn too only for mms but still can not get it to work.
more details in this thread
http://forum.xda-developers.com/showthread.php?p=13339868#post13339868
basically, my solution is to install quick settings from market, use both APN (internet and mms) and disable mobile data using q.settings.
i am not sure how qsettings work, but it doesnt work by adding mess lines in the APN. and zap, no internet, yes mms
anyway, hope this might help others with the same problem
cheers
ps: i did not mean to oot, i know this is x8 thread, but just as i said above, might help
Click to expand...
Click to collapse
Thanks for the guidance. After I installing "quick setting" application, I'm finally successful sending MMS from my custom ROM X8
Glad to know that it works for you in x8!
ps: a bit becareful when you turn on/off wifi. in my case, 1st time i use it, when i turn off wifi, the 3g mobil turn on by itself. since they (wifi toggle and 3g mobile data toggle) are in the same box. just pay attention to 3g data toggle after u turn on/off your wifi. if it goes back on, just switch it off again and your good to go .
for me, it was just that one time though. after that, 3g data is always off no matter what i do with the wifi. i toggle 3g mobile data back on again only when i need it
deani77 said:
Thanks for the guidance. After I installing "quick setting" application, I'm finally successful sending MMS from my custom ROM X8
Click to expand...
Click to collapse
how do you made it? still cant made it -xperia x8 froyo 0.20
Im using maxis prepaid plan and im using floyo 0.20 rom.still cant send and receive mms, anyone?
anasjambu said:
Im using maxis prepaid plan and im using floyo 0.20 rom.still cant send and receive mms, anyone?
Click to expand...
Click to collapse
http://www.maxis.com.my/phonesettings/index.asp
go here and set your phone setting, and choose Maxis Mobile Internet + MMS, and the go to APN settings, "APN Settings can be found in WIRELESS ->MOBILE NETWORKS->APN" delete other APNs, just leave Maxis 2G MMS on your phone. You need to Data Enable to sent and receive MMS.
This work on me.
deani77 said:
Thanks for the guidance. After I installing "quick setting" application, I'm finally successful sending MMS from my custom ROM X8
Click to expand...
Click to collapse
Thanks for the heads-up, have the exact same problem, when I turned on my mobile traffic, the provider charged me regardless if I have MMS or not.
MMS is only received when the data traffic is on, however.
lookingpost said:
http://www.maxis.com.my/phonesettings/index.asp
go here and set your phone setting, and choose Maxis Mobile Internet + MMS, and the go to APN settings, "APN Settings can be found in WIRELESS ->MOBILE NETWORKS->APN" delete other APNs, just leave Maxis 2G MMS on your phone. You need to Data Enable to sent and receive MMS.
This work on me.
Click to expand...
Click to collapse
the setting doesnt received on my phone,i think i must insert it manually
-Solved! Thanks!
i use celcom...not works for me..
edit : SOLVE haha 1 thing remain when using custom rom,the network carrier doesnt appears..
kueh9 said:
i use celcom...not works for me..
Click to expand...
Click to collapse
i use celcom too..this setting works for me
make a new apn..
Name:Celcom 3G MMS
APN:celcom3g
MMSC:http://mms.celcom.net.my
MMS proxy:010.128.001.242
MMS port:8080
MCC:502
MNC:19
APN type:mms
be sure to follow exactly what i wrote there and it should work...it works for me,sending and receiving mms..
thanks mate i got my mms back wuuhuuuu
anyone got digi setting? i using digi... cant send mms...
Sent from my X8 using XDA Premium App

[Q] DDKQ8:No Data on Roaming

hi
i am from India, and recently upgraded my Ace from Froyo to Gingerbread release DDKQ8. Its been about a month and everything was working fine until i came home today, and now my data network is not working!! It used to work perfectly fine on the local network. On roaming, calls and sms are working but no data!!
has anyone faced this issue? Great if someone could suggest something!!
sudeepm said:
hi
i am from India, and recently upgraded my Ace from Froyo to Gingerbread release DDKQ8. Its been about a month and everything was working fine until i came home today, and now my data network is not working!! It used to work perfectly fine on the local network. On roaming, calls and sms are working but no data!!
has anyone faced this issue? Great if someone could suggest something!!
Click to expand...
Click to collapse
did you check the option data roaming in settings menu ?
Lijop said:
did you check the option data roaming in settings menu ?
Click to expand...
Click to collapse
yup..i did. have been using roaming data in the past on Froyo. Also checked the APN settings, restarted, toggled flight mode, etc hit and trial solutions!!
i live in india too and had no problems in roaming. check whether 3g option is on coz in many states 3g is not supported i am on airtel.
mor_1228 said:
i live in india too and had no problems in roaming. check whether 3g option is on coz in many states 3g is not supported i am on airtel.
Click to expand...
Click to collapse
actually i am on 2G..so there's no additional setting for that. trying to figure something on google. another hit and trial solution is data wipe and factory reset..but i want to keep it as a last resort..coz if it doesnt work..i'll end up deleting all my apps for nothing!! am not rooted yet!
sudeepm said:
actually i am on 2G..so there's no additional setting for that. trying to figure something on google. another hit and trial solution is data wipe and factory reset..but i want to keep it as a last resort..coz if it doesnt work..i'll end up deleting all my apps for nothing!! am not rooted yet!
Click to expand...
Click to collapse
download "Super Manager" it allows you to backup all your apps without root...
u can use titanium backup also i use that only.

Mobile Internet Problem

Hello,
Today I flashed Omega rom for sgs 2 and internet problem poped up. Mobile network is on and H+ working, but when I'm trying to open Google Play or browser, internet does'nt work, and even can't load it. I tried to flash different modems and roms but still it's hopeless. :crying: Please help and sorry for bad english
Do you have check your APN?
Nico_60 said:
Do you have check your APN?
Click to expand...
Click to collapse
Yes
i have the same problem, I have checked my apn and them are correct, but some applications like whatsapp or facebook only work well with wifi, them only work from time to time with data.
I thing it might have something to do when the mobile goes to sleep it can't recover the connection, is it possible?
I found the problem. The problem was APN. I had old apn so network dint worked. If sameone have this problem just ask your carrier for configuration settings by typing sms or calling.
Sent from my GT-I9100 using xda app-developers app

[Q] Strange MMS issue

Hey guys,
just got an XZU c6833 and put my tmobile sim in it. everthing seems to work fine except mms. I have tried multiple times to go to mobile networks and download the internet & MMS settings but pics still wont send or receive. i also tried go sms to see if it was the stock sony app.
not rooted, no custom roms, no unlocked bootloader
searched these forums and the web to no avail
any ideas?
Hello,
You need to find the good settings, and delete others.
Need only 2 APNs, DATA and MMS. Sometimes only one is OK.
For MMS you need to select it with the dot where you can see APNs names.
It's good to see other Android phone with same provider to exclude problem of settings.
Wich one is it, and where are you from?
I'm tired, not English, sorry if not easy to understand mate.
Sorry for the late response.
I finally got it figured out. You were right about the apn. I switched to the fast.tmobile apn and it worked flawlessly.
On a second note, has anyone noticed a speed difference on lte between fast.tmobile and epc.tmobile? It seems epc is quite a bit faster. But my mms only works on fast.
Sent a long time ago from a galaxy far, far away...
For my personnal information what is the ip or url for this both APNs? (fast & epc)
Speed and/or ping is routing depending for each APN adress gate and adress to connect.
My english suck? YES! put the pedal2themetal!!! :laugh:
Can you post your settings you use? And where do you go in settings? I got my ZU today and I have this issue.
I tried looking for the settings to change, but only found the download mms settings.
Thanks
Sent from my C6833 using xda app-developers app

[Q] Unable to use mobile data with my SGS3 (Need APN Config)

A week or two ago I updated to the latest version of the Resurrection Remix Rom. It seems this wiped my APN settings as I needed to use my mobile data today only to find that nothing was happening (no icons appearing in the status bar). The thing is, the link on the T-Mobile website that sends the text with APN settings to your phone doesn't work. I have tried manually setting the APN settings using different sources, but none of them work. To double check, I restarted my phone after each change, but still, nothing.
I am based in the UK and I'm on T-Mobile. Does anyone have a working APN config for T-Mobile that I can use?
Thanks in advance!
ExperimentalHDX said:
A week or two ago I updated to the latest version of the Resurrection Remix Rom. It seems this wiped my APN settings as I needed to use my mobile data today only to find that nothing was happening (no icons appearing in the status bar). The thing is, the link on the T-Mobile website that sends the text with APN settings to your phone doesn't work. I have tried manually setting the APN settings using different sources, but none of them work. To double check, I restarted my phone after each change, but still, nothing.
I am based in the UK and I'm on T-Mobile. Does anyone have a working APN config for T-Mobile that I can use?
Thanks in advance!
Click to expand...
Click to collapse
You can call T-Mobile and request APN for your device. In most countries, the carrier can also send a config sms that sets up the APN.
Also please make sure that Mobile Data is set to ON. It is overlooked in so many cases.
PS: Was your phone carrier-locked?
Name: everywhere
APN: everywhere
Leave everything else blank.
I'd guess you have other problems than just APN settings, try a full wipe and flash again.
Sent from my GT-I9300 using Tapatalk
RazorMC said:
You can call T-Mobile and request APN for your device. In most countries, the carrier can also send a config sms that sets up the APN.
Also please make sure that Mobile Data is set to ON. It is overlooked in so many cases.
PS: Was your phone carrier-locked?
Click to expand...
Click to collapse
boomboomer said:
Name: everywhere
APN: everywhere
Leave everything else blank.
I'd guess you have other problems than just APN settings, try a full wipe and flash again.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
boomer, that worked instantly, as for the full wipe & reflash... That'll have to wait.
@RazorMC, heheh it was on don't worry. And nope, unlocked.

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