My I777 has been acting up lately, and now I'm out of options and wondering what my next move should be.
For several days when I'd connect the phone to the PC via USB, it started saying "this device can perform faster when on a USB 2.0 port..." - which, my ports ARE 2.0.. transfers were taking forever. Now, anytime I plug it in it simply says "USB Device not recognized" - I've tried the OEM cable, the plethora of other cables, 4 different PC's... *ALL* have the same result.
My concern is with a custom ROM on it and no way to get any PC to recognize the phone to get it back to root - how should I proceed from here for warranty purposes? I've only had it since March - just wondering what's gonna happen at this point - or is this even fixable? All the threads I've seen say it needs replaced... but with no way to unroot, etc., I'm just unsure how this is gonna go.
Thanks for any advice.
Midnight1970 said:
My I777 has been acting up lately, and now I'm out of options and wondering what my next move should be.
For several days when I'd connect the phone to the PC via USB, it started saying "this device can perform faster when on a USB 2.0 port..." - which, my ports ARE 2.0.. transfers were taking forever. Now, anytime I plug it in it simply says "USB Device not recognized" - I've tried the OEM cable, the plethora of other cables, 4 different PC's... *ALL* have the same result.
My concern is with a custom ROM on it and no way to get any PC to recognize the phone to get it back to root - how should I proceed from here for warranty purposes? I've only had it since March - just wondering what's gonna happen at this point - or is this even fixable? All the threads I've seen say it needs replaced... but with no way to unroot, etc., I'm just unsure how this is gonna go.
Thanks for any advice.
Click to expand...
Click to collapse
You didn't use Rom Manager ever did you? Please say no
Have you tried re-installing Kies to get the drivers working again?
Then you can: - http://forum.xda-developers.com/showthread.php?t=1313659
Midnight1970 said:
My I777 has been acting up lately, and now I'm out of options and wondering what my next move should be.
For several days when I'd connect the phone to the PC via USB, it started saying "this device can perform faster when on a USB 2.0 port..." - which, my ports ARE 2.0.. transfers were taking forever. Now, anytime I plug it in it simply says "USB Device not recognized" - I've tried the OEM cable, the plethora of other cables, 4 different PC's... *ALL* have the same result.
My concern is with a custom ROM on it and no way to get any PC to recognize the phone to get it back to root - how should I proceed from here for warranty purposes? I've only had it since March - just wondering what's gonna happen at this point - or is this even fixable? All the threads I've seen say it needs replaced... but with no way to unroot, etc., I'm just unsure how this is gonna go.
Thanks for any advice.
Click to expand...
Click to collapse
You can always use Mobile Odin to flash back to stock since your on a custom ROM.
jthatch12 said:
You didn't use Rom Manager ever did you? Please say no
Click to expand...
Click to collapse
Absolutely NOT.
This is a situation that's been coming over a period of time, starting with the inability to see it as a USB 2.0 device when initially plugged in, and now has deteriorated to the point that it can't even be seen.
Ruger20 said:
Have you tried re-installing Kies to get the drivers working again?
Then you can: - http://forum.xda-developers.com/showthread.php?t=1313659
Click to expand...
Click to collapse
Yeah, I sure did - nothing. Even in recovery, it won't "mount" usb there either.
Samsung's have a crappy USB port. It fails sometimes. You have a hard time charging at all?
But like I stated above, even without a computer connection you can get Mobile Odin and flash back to stock, as long as your rooted.
I'm having this same issue. I just got the phone earlier this week and I am unable to get bit connected to my pc to root or Odin. I have installed and uninstalled Kies multiple times on two different computers, tries different ports, and checked if the cable worked by using another phone (PC recognized without an issue). I get the USB not recognized or the 2.0 USB message. If I enable debugging, I can connect regularly and transfer files through windows explorer. But if I use USB debugging off, then nothing will work. I've tried using odin and it will just get stuck at setup connection or cache.img and then I'd have to pull the device. I've tries updating through Kies when it shows the USB 2.0 message but once the S2 hits download mode then the computer stops recognizing it. I have also tried installing the i777 drovers on the Samsung website and its still a no go. Does anyone know how to fix this? Its not rooted so mobile Odin won't help me now.
Sent from my Samsung Infuse on CM10 using Tapatalk
Uninstall drivers, reboot, install updated ones, reboot, Clean USB ports on your phone and computer, clean the cable, Replace usb cable, replace the actual lower dock connector PCB. -> http://www.ebay.co.uk/itm/ws/eBayISAPI.dll?ViewItem&item=140663430775&ssPageName=ADME:X:RTQ:GB:1123
There are about a billion things you can do. I've replaced mine at least twice, I swear that part is designed to fail after a few months. I ordered one for my GF's i777 and it should be here soon, can't wait to fix it! I hate having broken sh_t.
allyourbase said:
Uninstall drivers, reboot, install updated ones, reboot, Clean USB ports on your phone and computer, clean the cable, Replace usb cable, replace the actual lower dock connector PCB. -> http://www.ebay.co.uk/itm/ws/eBayISAPI.dll?ViewItem&item=140663430775&ssPageName=ADME:X:RTQ:GB:1123
There are about a billion things you can do. I've replaced mine at least twice, I swear that part is designed to fail after a few months. I ordered one for my GF's i777 and it should be here soon, can't wait to fix it! I hate having broken sh_t.
Click to expand...
Click to collapse
Yes. USB cables go bad often, especially these crappy micro B connectors.
allyourbase said:
Uninstall drivers, reboot, install updated ones, reboot, Clean USB ports on your phone and computer, clean the cable, Replace usb cable, replace the actual lower dock connector PCB. -> http://www.ebay.co.uk/itm/ws/eBayISAPI.dll?ViewItem&item=140663430775&ssPageName=ADME:X:RTQ:GB:1123
There are about a billion things you can do. I've replaced mine at least twice, I swear that part is designed to fail after a few months. I ordered one for my GF's i777 and it should be here soon, can't wait to fix it! I hate having broken sh_t.
Click to expand...
Click to collapse
It is the OEM cable that came with my Samsung Infuse. It worked with the T989 3 days ago and it's not working with my i777. Its strange because I tried it with my infuse again and I am able to Odin just fine. Could it really be an issue with my USB or will it be a PCB issue? I would rather or not disassemble my phone if it is a PCB issue. Should be able to do a warranty exchange though.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
DangKid said:
It is the OEM cable that came with my Samsung Infuse. It worked with the T989 3 days ago and it's not working with my i777. Its strange because I tried it with my infuse again and I am able to Odin just fine. Could it really be an issue with my USB or will it be a PCB issue? I would rather or not disassemble my phone if it is a PCB issue. Should be able to do a warranty exchange though.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
I hate to break it to you brother but it's damn near impossible to determine what the actual culprit could be, your best best is to try each and every single different thing I've listed. The end result being changing the PCB which one, isn't that hard, and two, is very cheap the only problem is waiting for the board to come in the mail.
allyourbase said:
I hate to break it to you brother but it's damn near impossible to determine what the actual culprit could be, your best best is to try each and every single different thing I've listed. The end result being changing the PCB which one, isn't that hard, and two, is very cheap the only problem is waiting for the board to come in the mail.
Click to expand...
Click to collapse
I understand, which is why I'm hoping that by posting my story up, someone who has experienced the same problem can help. If not, then I can get others' opinion on it and when the issue is fixed, the solution will be available for future users.
Sent from my Samsung Infuse on ParanoidDroid using Tapatalk
Its the usb board on your phone.
I have the same problem so now I have to get mine changed too.
I've soft bricked my phone 2 times with this problem and it takes hours to get Odin to pick up my phone.
Swap the faulty chip and you should be good.
transmitted from the Dark Obelisk
Noz85 said:
Its the usb board on your phone.
I have the same problem so now I have to get mine changed too.
I've soft bricked my phone 2 times with this problem and it takes hours to get Odin to pick up my phone.
Swap the faulty chip and you should be good.
transmitted from the Dark Obelisk
Click to expand...
Click to collapse
Its strange because when I enable USB debugging, I can get a "USB connection" on the phone and data transfers fine. But when I turn it off, I get a "MTP connection" and sometimes it'll connect (5% of the time) and allow me to transfer data. But when lies tries to update when that mtp connection is active, it'll hang when the phone goes into download mode. Did you have this same issue?
Sent from my Samsung Infuse on ParanoidDroid using Tapatalk
DangKid said:
Its strange because when I enable USB debugging, I can get a "USB connection" on the phone and data transfers fine. But when I turn it off, I get a "MTP connection" and sometimes it'll connect (5% of the time) and allow me to transfer data. But when lies tries to update when that mtp connection is active, it'll hang when the phone goes into download mode. Did you have this same issue?
Sent from my Samsung Infuse on ParanoidDroid using Tapatalk
Click to expand...
Click to collapse
I f you're able to transfer files via mass storage with USB debugging enabled then you can (most likely) rule out hardware failure on your phone.
If anything this sounds like a driver issue on the cpmputer. Are you running windows? If so remove and reinstall the drivers for your phone.
Still think its hardware.
I can connect 1/100 of the times I'm plugged into a computer. Its not a driver issue because my girlfriend has an i777 as well and no problems for her connecting at all.
Its not ROM related because I have this problem with all ROMs.
transmitted from the Dark Obelisk
Noz85 said:
Still think its hardware.
I can connect 1/100 of the times I'm plugged into a computer. Its not a driver issue because my girlfriend has an i777 as well and no problems for her connecting at all.
Its not ROM related because I have this problem with all ROMs.
transmitted from the Dark Obelisk
Click to expand...
Click to collapse
Does that apply to ums as well? From his description he can connect in ums just fine. Its only mtp that's giving him problems. In his case, with the problem only being in one connection mode, it leads me to think drivers. In your case, tested against another s2 I'd say hardware.
Just tried using a Motorola cable and a third PC and my chances of connection increased to about 15-20%. Kies and Odin failed on me a few times just like I had described before. But eventually Odin was able to flash okay. Finally on ICS on my i777! I think I'll stay on stock since I'd rather not go USB and PC hunting to flash stock if anything goes wrong.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
DangKid said:
Just tried using a Motorola cable and a third PC and my chances of connection increased to about 15-20%. Kies and Odin failed on me a few times just like I had described before. But eventually Odin was able to flash okay. Finally on ICS on my i777! I think I'll stay on stock since I'd rather not go USB and PC hunting to flash stock if anything goes wrong.
Sent from my SAMSUNG-SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
Good to hear you got it working BUT do note if you flashed the stock ICS be aware of the eMMC SUPERBRICK BUG you should read up on the issues here is a link to some info on it......
http://forum.xda-developers.com/showthread.php?t=1746181
Related
Hey guys, I did try searching, but if I missed a post please link.
Problem is this: Randomly at the beginning of the week 3G stopped working, and along with that (probably unrelated, but never-the-less...) the phone, when plugged into any computer, would not be recognized ("Unrecognized Device" and under device status is it would say "This device cannot start. (Code 10)"). I did fix the 3G issue, but the phone still won't connect to any computer.
I've tried on computers with and without samsung drivers, with the phone both in and out of debug mode, usb storage both on and off. Currently on my PC it sees that it is a samsung device, but it has the yellow triangle, signifying that it still cannot start the device. Cannot ADB into it obviously, and cannot even get ODIN to see it when in download mode. Yes, I've also tried 2 different cables.
Using Windows 7 on all the computers I've tried it on (don't own anything older unfortunately/fortunately) and currently using ComRom 2 RC 2 PBJ (though this started on ComRom 1.3, and have tried the OTB kernel as well) thoughts?
Thanks guys!
Have you tried booting to CWM while plugged into the usb? That usually fixes it for me.
what i do is go to device managers look for your device and make sure the right drivers are installed once you install the drivers everything should be good
bryan901 said:
what i do is go to device managers look for your device and make sure the right drivers are installed once you install the drivers everything should be good
Click to expand...
Click to collapse
correct drivers are definitely installed.
hecantbreathe said:
Have you tried booting to CWM while plugged into the usb? That usually fixes it for me.
Click to expand...
Click to collapse
just gave that a shot. new dialog box popped up "usb device not recognized".
I'm probably going to try and go back to stock, but I'm not sure if that is really the issue.
Same thing here.. no idea what to do.. last time this happened I installed/uninstalled drivers until I thought I was going to puke.. even now I'm on a fresh install of Windows 7 x64 with SP1.. so .. this is really starting to suck!! Plug in the device and INSTANTLY "device unknown"... Yeah.. right!
Have both of you tried changing usb setting from mass storage to ask on connection? Uncheck usb debugging, go into usb settings change it from mass storage to ask on connection, go back and turn on usb debugging, then connect phone to computer.
landshark68 said:
Have both of you tried changing usb setting from mass storage to ask on connection? Uncheck usb debugging, go into usb settings change it from mass storage to ask on connection, go back and turn on usb debugging, then connect phone to computer.
Click to expand...
Click to collapse
I will do this promptly and post if there is a success story.. har har!! Thanks for the tip.. we'll see..
/EDIT/ Does nothing... nothing at all.. I hear the sound when USB is connected to Win7 ... then immediately says "unknown device" doesn't even seem to try and pull drivers.. it's almost ready to fly out the window...
/EDIT2/ Well I just got one step closer... I basically uninstalled ALL USB hosts, etc. Restarted, they installed.. then plugged phone in.. recognized, got the "installing device drivers", then FAILED to install... I'm lost.
Now here is the actual message that I am getting, I can only assume OP is too...
Windows has stopped this device because it has reported problems. (Code 43)
Click to expand...
Click to collapse
jbarcus81 said:
Now here is the actual message that I am getting, I can only assume OP is too...
Click to expand...
Click to collapse
Oddly enough, I'm not getting that. I'm getting error 10, device failed to start. I'm sure these are related somehow.
Also, I did try the above suggestion, with no success. I did notice though after I unchecked "usb debugging", told it to ask on connection, then re-enabled usb debugging i get "no accessibility services" which I'm not sure is an issue, but it is never-the-less an error message. does everyone get that message?
thanks for the help everyone
dopepope said:
Oddly enough, I'm not getting that. I'm getting error 10, device failed to start. I'm sure these are related somehow.
Also, I did try the above suggestion, with no success. I did notice though after I unchecked "usb debugging", told it to ask on connection, then re-enabled usb debugging i get "no accessibility services" which I'm not sure is an issue, but it is never-the-less an error message. does everyone get that message?
thanks for the help everyone
Click to expand...
Click to collapse
I get that message everytime I check usb debugging. Just click OK and everything should be fine.
All I know is that it's out-right ridiculous.. I seriously doubt there is anything wrong with either of our phones since this has worked fine to this point.. I'm just trying to get back to stock using ODIN .. but can't .. I am so frustrated I can't figure it out..
Something interesting here.. I plugged the USB cable into a port and windows said it was an unknown device.. I just plugged the cable in.. bad cable issues??
I have been attempting to fix this very problem for weeks. Nothing has worked. It won't even recognize the phone in Recovery or Download mode (Odin or Heimdall). I'm getting tempted to request a phone replacement.
For me it started right after I installed blackberry drivers on Win7 x64. Does anyone else have this in common? Maybe recently installed other USB drivers? Perhaps the problem and the install are mere coincidence? Anyway I ordered a new USB cable so I'll give that a try.
Also, has anyone trided naven's format utility? I'm starting to think this may be the signs of the USB port dying.
I wonder.. will there be an issue for service if I have a rooted phone with custom rom installed? That's the only issue right now about sending the phone back.. and the more I think and mess around with it.. if I hold the plug snug in the phone and wiggle the cable some, I can connect and disconnect... I think my cable is messed up ...
I think I have my issue resolved... Usb cable is bad... My buddy has the same cable end to his phone charger and it will charge my phone... And now my cable won't even do that... Need to find a usb cable to verify but it seems these cables are very sensitive... Check your cable OP...
Sent from my SCH-I500 using XDA App
I will update on if my issue is fixed when I get my usb cable on wednesday. Fyi, the samsung cable is available on amazon with prime shipping for around $2-3.
Sent from my SCH-I500 using XDA Premium App
Just picked up a USB cable from Walmart .. not a bad deal and guess what? Fixed 100% ... Was a bad USB cable. Never again will I use the Samsung USB cables.. only lasted about 3 months.. LoL.. All fixed!!! YAY!!!! OP - I think you will be all set as well once you get your new cable..
Replaced the cable and I still have the error. =(
I'm not sure what else I can even try...
EDIT: Fixed it. Uninstalled all USB drivers from my system and let windows reinstall them. toggled USB debugging on the device and mock locations on and it works. What an odd problem..
I Also solved this issue with a new cable. I had tried a different cable and still had the same problem.
So I wasted much of two days troubleshooting. Finally arranged for a warranty replacement but still had the same problem. I was getting ready to do a clean installation of windows and it struck me. Try a new cable, even though the two cable test ruled that out.
I figured that was worth a try before rebuilding windows.
The new cable fixed the problem. The 2 cable test should have revealed this. It's possible I had two issues and the warranty replacement and the cable fixed it.
Sorry that a second cable didn't fix the problem for the person above me.
Sent from my SCH-I500 using XDA Premium App
Hey Guys!
I have a suspect problem with my Atrix. I dont get an USB connection to my PC (Win7 64bit) or to my laptop (Win7 32bit).
So when I connect the USB cable, I get the message "USB connection" in the status bar, but only for 1-2 seconds and than its gone.
Sometimes (rarely) it works when I press fast on this message (but it can be only luck).
But I flashed today a new ROM (AURA) and with fastboot I havent had any problems.
The drivers are installed on my PC and with this PC it worked at beginning (some month ago).
I have tried:
-different-ROM flashed (aura, Vodafone 2.3.4)
-Debuggin-on / off
-2 Different USB cable
Can it be a hardware problem? But I wonder why I have no problems with fastboot (charging via USB also works of course!)...
After the flash I try to root with Oneclickroot-package, but the programm cant find my atrix.
Someone else has an idea or maybe the same problem with fix?
EDIT: Have somebody experience with the motorola warranty support? Have somebody problems with warranty (not only motorola) beacause of custom ROM or something..?
TT-DD said:
Hey Guys!
I have a suspect problem with my Atrix. I dont get an USB connection to my PC (Win7 64bit) or to my laptop (Win7 32bit).
So when I connect the USB cable, I get the message "USB connection" in the status bar, but only for 1-2 seconds and than its gone.
Sometimes (rarely) it works when I press fast on this message (but it can be only luck).
But I flashed today a new ROM (AURA) and with fastboot I havent had any problems.
The drivers are installed on my PC and with this PC it worked at beginning (some month ago).
I have tried:
-different-ROM flashed (aura, Vodafone 2.3.4)
-Debuggin-on / off
-2 Different USB cable
Can it be a hardware problem? But I wonder why I have no problems with fastboot (charging via USB also works of course!)...
After the flash I try to root with Oneclickroot-package, but the programm cant find my atrix.
Someone else has an idea or maybe the same problem with fix?
EDIT: Have somebody experience with the motorola warranty support? Have somebody problems with warranty (not only motorola) beacause of custom ROM or something..?
Click to expand...
Click to collapse
my first atrix was replaced free (i was inside of the first 30 days) the second one my screen cracked and i did have warrenty however it would cost 140 +shipping so i just bought a new one for 99 lol and am planing to crack open the 2nd atrix and try to replace rhe screen
cause u can buy a new screen for like 40-60 bucks
then i plan to sell it on craigslist
dont think that answers your question
however if they can determine if its "hardware" related and not due to abuse and "normal use they prolly just extchange it
and yes all three of my atrixes were /are rooted and unlocked
Sent from my MB860 using Tapatalk
This may sound silly but my atrix really does not like the USB ports on the front of my case
Have you tryed a different USB port
You have made sure that the usb mode is not "none" right? Because otherwise it will charge like normal and fastboot will work because that is pre OS but it won't transfer data when the phone is on.
oddbubble said:
This may sound silly but my atrix really does not like the USB ports on the front of my case
Have you tryed a different USB port
Click to expand...
Click to collapse
Ya, I know this with some other phones or equipment. I test it, but no change.
bonez565 said:
You have made sure that the usb mode is not "none" right? Because otherwise it will charge like normal and fastboot will work because that is pre OS but it won't transfer data when the phone is on.
Click to expand...
Click to collapse
Can you my how? I think this selection come when the USB cable get connected?!
If I connect the cable to my phone, I get shortly the message "USB Connection - Mass storage" (sry, I dont know the true message in english)
TT-DD said:
Ya, I know this with some other phones or equipment. I test it, but no change.
Can you my how? I think this selection come when the USB cable get connected?!
If I connect the cable to my phone, I get shortly the message "USB Connection - Mass storage" (sry, I dont know the true message in english)
Click to expand...
Click to collapse
I have problems if I move my phone while plugged in. Have you tried setting it on a table and plugging in and making sure not to move it?
rquinn19 said:
I have problems if I move my phone while plugged in. Have you tried setting it on a table and plugging in and making sure not to move it?
Click to expand...
Click to collapse
Of course! Now I tested if I get connection with MSU or RSD to my phone. But no... nothing. DAMN!
EDIT: RSD works! Now I think it gets more and more suspekt.
EDIT2: I tested it in the cardock. But it dont goes to the "carmodus", loading only!
If its under warranty, warranty it out. I'm on my 3rd atrix in 11 months. Faulty digitizers...
erick161 said:
If its under warranty, warranty it out. I'm on my 3rd atrix in 11 months. Faulty digitizers...
Click to expand...
Click to collapse
Seeing how the Atrix is less than a year old I don't understand why we can't just walk into the store and get warranty work as long as it's not something done by the user of course. They know if it's one of their phones they sold by the imei. What difference does it make if I bought it 2nd hand?
Just ranting...
So, the problem was a defect mainboard. I sent it back to motorola and now it works again. Thx for help!
Close//
Gesendet von meinem MB860 mit Tapatalk
Installed ICS 4.0.3 on my sgh-i717, a few days later it stopped charging and was unable to be recognized on any PC. I connected it to Kies via wifi, put the stock att rom back on it, reflashed though CWM, flashed counter and still nothing, set it back to samsung, got a new phone.
THen yesterday (2 days after i got my new phone) I flashed the new OnlyOne ICS rom 4.0.4 on my phone, then not even 3 hours later, my USB wasnt working again.......charges when it wants, but CANNOT be recognized by and PC....wtf?
Any ideas please!!! ?? THank you!
USB Ports
Just out of curiosity, have you tried a different usb port? Sometimes (and I think it's windows fault) I can use something on a certain port for months, then it will stop working, changing ports fixes it, then when / if that port stops working i'll switch back to the first port I started with... rinse / repeat.
Remember the old Nintendo Carts, when they would get dusty, they wouldnt work until you cleaned them? Could be the same thing, issue with the port, dust, or just going bad.
It could either be a driver issue / and or the actual port. Esp if it's an older usb 1.1 spec port.
I am running OnlyOne, and it's running fine here as far as computer seeing it / charging. I don't think you would get 2 phones that are defective back to back, Check your computer first, especially if it consistently will charge with the AC adapter and not the computer.
mtnichols04 said:
Installed ICS 4.0.3 on my sgh-i717, a few days later it stopped charging and was unable to be recognized on any PC. I connected it to Kies via wifi, put the stock att rom back on it, reflashed though CWM, flashed counter and still nothing, set it back to samsung, got a new phone.
THen yesterday (2 days after i got my new phone) I flashed the new OnlyOne ICS rom 4.0.4 on my phone, then not even 3 hours later, my USB wasnt working again.......charges when it wants, but CANNOT be recognized by and PC....wtf?
Any ideas please!!! ?? THank you!
Click to expand...
Click to collapse
Ive tried different ports on 3 different computers, tried cleaning, tried on usb 1.0 1.1 and 2.0 no luck, tried another person usb cable, earlier today with the wall charger it would charge, now, it wont charge at all. Kies drivers are installed, Thank you for your ideas though
I have an IT degree, Ive been working with electronics\computers for 10+ years and Im completely dumbfounded...
jb0nd38372 said:
Just out of curiosity, have you tried a different usb port? Sometimes (and I think it's windows fault) I can use something on a certain port for months, then it will stop working, changing ports fixes it, then when / if that port stops working i'll switch back to the first port I started with... rinse / repeat.
Remember the old Nintendo Carts, when they would get dusty, they wouldnt work until you cleaned them? Could be the same thing, issue with the port, dust, or just going bad.
It could either be a driver issue / and or the actual port. Esp if it's an older usb 1.1 spec port.
I am running OnlyOne, and it's running fine here as far as computer seeing it / charging. I don't think you would get 2 phones that are defective back to back, Check your computer first, especially if it consistently will charge with the AC adapter and not the computer.
Click to expand...
Click to collapse
mtnichols04 said:
Installed ICS 4.0.3 on my sgh-i717, a few days later it stopped charging and was unable to be recognized on any PC. I connected it to Kies via wifi, put the stock att rom back on it, reflashed though CWM, flashed counter and still nothing, set it back to samsung, got a new phone.
THen yesterday (2 days after i got my new phone) I flashed the new OnlyOne ICS rom 4.0.4 on my phone, then not even 3 hours later, my USB wasnt working again.......charges when it wants, but CANNOT be recognized by and PC....wtf?
Any ideas please!!! ?? THank you!
Click to expand...
Click to collapse
Ouch..... Sorry Bud........
I hope you still have insurance on your phone and I would put it back to stock and see if that works out for you buddy.
If you have access to another phone , try to download seraphim a great from and put it on there and flash it. Inside of the newest seraphim there is a USB storage mount option which should fix your problem. I hope this will fix the problem
Sent from my GT-P7510 using XDA
Doesn't sound like a ROM issue or one that requires a different ROM to be installed just because it contains a USB selection. To me it sounds like you have a bad cable or a few bad cables. I would try a new micro usb cable. I have had that issue happen a few times with quite a few phones. Cables that just don't click when inserted don't always make the proper contacts. And owning another cable can't hurt, just make sure it is a good brand.
severinca said:
If you have access to another phone , try to download seraphim a great from and put it on there and flash it. Inside of the newest seraphim there is a USB storage mount option which should fix your problem. I hope this will fix the problem
Sent from my GT-P7510 using XDA
Click to expand...
Click to collapse
I tried reverting back to a Gingergbread rom, tried re flashing a few different roms, no luck. Tried a few different usb plugs from different phones... how can you mess up a micro USB just from flashing... makes no sense.
Idk about the charging part, but i had the same issue with pc not recognizing my phone after i flashed new ROM on it and could not share files and what not i found a solution for that try this. Make sure phone is unpluggdd from pc. Go to settings>Wireless and network>USB utilities> connect storage to pc then it will tell u to plug your phone, do so. And phone should prompt you with the normal USB storage click it and your good to go.
Sent from my SGH-I717R using XDA
i have a sgs3 i9300. i recently flashed the stock MJ9 android 4.3 firmware to it and it was working fine till 3 days ago when it started to show driving mode sign and then i flashed the rom again 2 or 3 times i wiped user data and now the driving mode sign is gone but i cannot connect the phone to the computer, when i connect it nothing happens, on mobile or computer. nothing. (no usb charging or mass storage or any sounds or anything) however i can charge it using usb charger that came with it and strangely i can even use the phone in download mode with computer to flash it using odin. i read somewhere that its not a hardware issue so im really looking forward to some help here. thanks
Many similar threads, lots of possible reasons. Best search for the most likely causes, which will include your pc, leads, phone hardware etc.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Many similar threads, lots of possible reasons. Best search for the most likely causes, which will include your pc, leads, phone hardware etc.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
tested it on different computer still the same. phone hardware should not be the issue since i am able to use it in download mode and charge it using the charger. so hardware port cannot be the problem.
codetoeternity said:
tested it on different computer still the same. phone hardware should not be the issue since i am able to use it in download mode and charge it using the charger. so hardware port cannot be the problem.
Click to expand...
Click to collapse
Search = the cable
JJEgan said:
Search = the cable
Click to expand...
Click to collapse
changed the cable. still the same. i saw another post about the same issue (quite old though and had no replies) and he was talking about some code like *#7280# (or similar code that opens up a hidden menu that allows to do something to fix it) but i opened that menu and those options werent there.
searched all over xda. tried all the things suggested (including the recovery firmware). still things remain the same. i still can flash it in download mode. but i cant charge it or anything. im sure its a software problem not a hardware problem. some serious help is required here
codetoeternity said:
searched all over xda. tried all the things suggested (including the recovery firmware). still things remain the same. i still can flash it in download mode. but i cant charge it or anything. im sure its a software problem not a hardware problem. some serious help is required here
Click to expand...
Click to collapse
Would suggest you uninstall Kies if you have it then download the new version (Kies for non Android 4.3 or Kies 3 for Android 4.3) from here Kies this will re-install the new drivers, re-boot your PC then plug your phone into your PC and you should get the message installing drivers.
Don't let Kies run at the same time as Odin otherwise it wont work but I guess you probably know that.
ag4751 said:
Would suggest you uninstall Kies if you have it then download the new version (Kies for non Android 4.3 or Kies 3 for Android 4.3) from here Kies this will re-install the new drivers, re-boot your PC then plug your phone into your PC and you should get the message installing drivers.
Don't let Kies run at the same time as Odin otherwise it wont work but I guess you probably know that.
Click to expand...
Click to collapse
done. still no use. since the device isnt even noticed by the computer. its like nothing is attached. however in download mode i get a lot of devices in device manager. im unable to charge my phone or connect as mtp thats the problem. i dont think the port is faulty coz the download mode works just fine.
USB port on the phone faulty or motherboard .
JJEgan said:
USB port on the phone faulty or motherboard .
Click to expand...
Click to collapse
in that case the phone shudnt work in download mode. i think.
codetoeternity said:
in that case the phone shudnt work in download mode. i think.
Click to expand...
Click to collapse
Have you tried different USB ports on the PC, there have been reports before that for some reason the port people normally use stops working and by switching to another USB port it works
Forgot to say if not already tried, turn off the phone pull the battery leave for a minute or two, replace the battery and reboot then try to connect it.
ag4751 said:
Have you tried different USB ports on the PC, there have been reports before that for some reason the port people normally use stops working and by switching to another USB port it works
Forgot to say if not already tried, turn off the phone pull the battery leave for a minute or two, replace the battery and reboot then try to connect it.
Click to expand...
Click to collapse
have tried different ports and different computers different cables etc and the battery was out all day still no use
codetoeternity said:
have tried different ports and different computers different cables etc and the battery was out all day still no use
Click to expand...
Click to collapse
Not having much luck are you, one last thing I have read before is using a pin or cocktail stick (you may need a magnifying glass as well) to gently clean the USB port on the phone and the cable, remove the battery first, but be careful you don't actually damage anything, that's why you need to be gentle with it.
Can you flash via ODIN successfully but phone not recognised by Windows??? Sounds like not all pins connecting properly. Clean connector VERY carefully...
Sent from my GT-I9300 using Tapatalk
ag4751 said:
Not having much luck are you, one last thing I have read before is using a pin or cocktail stick (you may need a magnifying glass as well) to gently clean the USB port on the phone and the cable, remove the battery first, but be careful you don't actually damage anything, that's why you need to be gentle with it.
Click to expand...
Click to collapse
i used a very sharp pin to clean the port on phone. did clean a bit, and had a bit of success. i cud charge my phone with the connector connected at a certain angle. if i wud touch it it would stop charging. but that went on for like 40 minutes and then it stopped working any ideas on how can i clean it? if i open the phone will i be able to clean it easily?
codetoeternity said:
i used a very sharp pin to clean the port on phone. did clean a bit, and had a bit of success. i cud charge my phone with the connector connected at a certain angle. if i wud touch it it would stop charging. but that went on for like 40 minutes and then it stopped working any ideas on how can i clean it? if i open the phone will i be able to clean it easily?
Click to expand...
Click to collapse
Never actually had to do it, only read what others have done, maybe an old dry toothbrush would do it as ling as you remember the gentle bit, if the pin did help then this could solve the problem for you it may simply be dust or dirt on the connections.
Would do both the phone and the cable end, not easy but worth a try as its free.
Was on Bonsai rom and was running fine. Noticed the phone acting kind of weird the last couple days and thought it may be related to Xposed or some of it's modules so I deleted all of them. That didn't fix the problem. The problem being that the battery icon in the the notification bar would randomly flicker and with it so would the touch keys. I'm pretty sure this only happened when I was attempting to charge my phone (in my car.)
Instead of getting the usual phone charging indication in the status bar I either got nothing or it would say that the phone was connected to the dock (WTF?) I ended up restoring a nandroid of an older Bonsai rom and for a few hours there were no problems but then it started happening again. At times I would get a reboot from just plugging in the USB cable to charge the phone (car or wall) Other times the phone would just freeze up.
I then did a full wipe and tried MAXIMUS rom. I plugged in the USB cable and attempted to sync the phone to my PC as I have done countless times just days ago but I was now getting a message that my USB device is not recognized. I did another clean flash and tried Steve's Odexed rom. Same story more or less. If I attempt to sync the phone to the PC I get the same not recognized message.
Here are the steps I have taken:
- tried numerous USB cables
- tried numerous charging ports (wall/car/PC)
- tried numerous roms (none will let my PC see the phone)
- reinstalled the Samsung USB drivers
I'm at the point where I'm thinking this is a hardware issue and I probably have to return this phone. However, before I jump the gun I wanted to see if anyone has input on this. I appreciate any advice u guys may have.
My initial thought s maybe a cheap car charger, then a bad USB cable, but you've already eliminated those options. When you backup /restore your backups, are you including the efs.? I also remember the option in Wanam to keep old efs, was that option checked while it was installed?
Sent from my SM-N900P using Tapatalk
blackcanopy said:
My initial thought s maybe a cheap car charger, then a bad USB cable, but you've already eliminated those options. When you backup /restore your backups, are you including the efs.? I also remember the option in Wanam to keep old efs, was that option checked while it was installed?
Sent from my SM-N900P using Tapatalk
Click to expand...
Click to collapse
I'm pretty sure that when I backup and restore I have all the boxes check off. However, I not only used backups. I did clean flashes on two separate roms but both had the same issue. I'm still on the fence as to whether this is software or hardware
SantinoInc said:
I'm pretty sure that when I backup and restore I have all the boxes check off. However, I not only used backups. I did clean flashes on two separate roms but both had the same issue. I'm still on the fence as to whether this is software or hardware
Click to expand...
Click to collapse
Have you tried flashing the MJ4 firmware to see if that straightens things out?
I would suggest to odin the stock rom found here if you can get your computer to recognize your device in download mode..
[ROM][TAR][ODIN] Full Restore (Return To Stock) N900PVPUBMJ4 TAR
http://forum.xda-developers.com/showthread.php?t=2549035
[ROM][TAR][ODIN] Full Restore (Return To Stock) N900PVPUBMJ4 TAR
Sent from my SM-N900P using Tapatalk
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
SantinoInc said:
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Hopefully somebody can come up with a solution for you.
If it fails to recognize your device in Odin mode, you should be able to remove the battery, reinsert it and reboot to your system. No harm, no fowl.
Sent from my SM-N900P using Tapatalk
---------- Post added at 11:38 PM ---------- Previous post was at 11:36 PM ----------
One more thing before I resign for the night... Maybe try those things you have already tried with your SD card removed. I'm hearing here and there about sd cards going bad causing issues you wouldn't normally think were related.
Sent from my SM-N900P using Tapatalk
SantinoInc said:
I may try that as a last resort. My fear is that I won't even be able to access Odin mode because the PC won't recognize my phone. We'll see...
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Sounds like a Windows driver issue. Could be unrelated to your phone.
What Version of Windows are you running? What do you see when you plug in your device when you go into Windows device manager?
Have you installed any new Android devices of the Nexus variety on your computer?
Alright, I'll assume that you're asleep. I agree, you may not want to do PC Odin if your computer isn't recognizing your device.
Go into device manager (right click on My Computer, select Manage, go to device manager from there). Do you see your device? Do you see any Android device? If so, do either have a yellow question mark adjacent the device name? Either way, delete the device if present, then reboot your PC.
Now plug your phone into your computer using a different USB port on the machine (cable we'll assume is fine). Your computer should automatically recognize the phone. If yes, profit.
Also check that USB debugging is set to on. If recognized and the phone is plugged in, deselect MTP device and choose the photo option. Then select MTP again.
If the above doesn't work, you can try rolling back drivers and reinstalling.
Let me know if this helps.
Sent from my SM-N900P using Xparent BlueTapatalk 2
micmars said:
Sounds like a Windows driver issue. Could be unrelated to your phone.
What Version of Windows are you running? What do you see when you plug in your device when you go into Windows device manager?
Have you installed any new Android devices of the Nexus variety on your computer?
Alright, I'll assume that you're asleep. I agree, you may not want to do PC Odin if your computer isn't recognizing your device.
Go into device manager (right click on My Computer, select Manage, go to device manager from there). Do you see your device? Do you see any Android device? If so, do either have a yellow question mark adjacent the device name? Either way, delete the device if present, then reboot your PC.
Now plug your phone into your computer using a different USB port on the machine (cable we'll assume is fine). Your computer should automatically recognize the phone. If yes, profit.
Also check that USB debugging is set to on. If recognized and the phone is plugged in, deselect MTP device and choose the photo option. Then select MTP again.
If the above doesn't work, you can try rolling back drivers and reinstalling.
Let me know if this helps.
Sent from my SM-N900P using Xparent BlueTapatalk 2
Click to expand...
Click to collapse
Mic, thanks for taking the time for taking a look at this Q&A. I'm on Windows 7. Under DEVICE MANAGER it says UNKNOWN DEVICE with a yellow triangle with a exclamation point inside. When I click on that icon this is what I get for device status: Windows has stopped this device because it has reported problems. (Code 43)
I went through all your steps but it hasn't worked. I get the same message in DEVICE MANAGER before and after doing your steps.
As far as the phone is concerned (running Steve's Odexed) it indicates that the phone is charging but it doesn't have the usual MTP message in the status bar. Simply indicates that it's charging.
Is it safe to assume this is a hardware problem with the phone? The only thing I can think of that could have caused this is the other day my car charger (part that goes in the phone) fell in some water that accumulated on the rubber car mat. I dried it off with a napkin and plugged it back into my phone. These problems happened a day or two after this incident. Not sure if it's the reason. I was leaning towards blaming it on Xposed modules that got updated.
Nope, Not Safe to Assume...
SantinoInc said:
Mic, thanks for taking the time for taking a look at this Q&A. I'm on Windows 7. Under DEVICE MANAGER it says UNKNOWN DEVICE with a yellow triangle with a exclamation point inside. When I click on that icon this is what I get for device status: Windows has stopped this device because it has reported problems. (Code 43)
I went through all your steps but it hasn't worked. I get the same message in DEVICE MANAGER before and after doing your steps.
As far as the phone is concerned (running Steve's Odexed) it indicates that the phone is charging but it doesn't have the usual MTP message in the status bar. Simply indicates that it's charging.
Is it safe to assume this is a hardware problem with the phone? The only thing I can think of that could have caused this is the other day my car charger (part that goes in the phone) fell in some water that accumulated on the rubber car mat. I dried it off with a napkin and plugged it back into my phone. These problems happened a day or two after this incident. Not sure if it's the reason. I was leaning towards blaming it on Xposed modules that got updated.
Click to expand...
Click to collapse
Hi, SantinoInc, let us hope that the car charger issue and your Code 43 is a cum hoc ergo propter hoc (with this, therefore because of this) fallacy, or a non-correlated set of phenomena that, though happening contemporaneously, does not mean (though one is enticed to infer) causality.
The Code 43 error is a Windows issue, and if you are using a laptop (I hope), turn off the computer, take out the battery, let it discharge for 10 minutes, slap your laptop battery back in, boot up, plug in the phone, it's alive (I'm hoping). The USB controller on your computer actually holds a small amount of charge for rapid use when the computer is started, which can corrupt the port and driver. Draining the charge and pulling the battery is required to get rid of the problem.
Report back and let us know if this works for you.
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
Google...
SantinoInc said:
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Google the error code you flipped me. You'll find that it most certainly looks like a USB controller issue. Tom's Hardware and Microsoft look to have the info you need, bro.
SantinoInc said:
unfortunately my computer I've been using is a desktop. However, I do have an old laptop laying around somewhere and will try that. This is driving me nuts already. I wish I knew for sure what the issue is.
Sent from my SM-N900P using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I had this issue as well, not with the same phone symptoms, but in windows.
Remove the driver, go to samsung's site, download and re-install the latest driver. Also make sure you are connecting directly to the ports on your motherboard and not on the front of the PC or a USB hub on something like your monitor. Also make sure you are using the cable provided by samsung if possible. 3rd party cables for some reason can cause issues. (Thank god for standards to specifications
If you are still on MI5, use the thread I created here for help in getting to MJ4:
http://forum.xda-developers.com/showthread.php?t=2580731
I have tried all of your suggestions (including Windows error code 43 in Google and trying those recommendations) nothing has worked. Of course I can't find either of the two laptops I own to test this POS phone out. If I get the same error another PC I'm going to take the phone to Sprint to get it replaced. I'm really feeling that this is hardware related considering I have not installed any new phone drivers to my PC at all and have made no significant changes to the PC.
Agreed...
SantinoInc said:
I have tried all of your suggestions (including Windows error code 43 in Google and trying those recommendations) nothing has worked. Of course I can't find either of the two laptops I own to test this POS phone out. If I get the same error another PC I'm going to take the phone to Sprint to get it replaced. I'm really feeling that this is hardware related considering I have not installed any new phone drivers to my PC at all and have made no significant changes to the PC.
Click to expand...
Click to collapse
Agreed; any PC would be suffice to determine if it is phone related. I'd almost be inclined to hop in the car and hit a Best Buy store and be done with it, like now....
Best of luck.