Hi,
I recently helped a colleague purchase a Galaxy SIII phone here in China, Guangzhou and made sure I checked the phone over completely before I purchased it.
I've done a search on the forums and check out anything that may be similar, but to no avail.
The problem is:
The phone will not receive any text messages, or at least they don't go through to the messaging app.
Text messages were being received normally for around a week
I disabled a bunch of pre-installed Chinese crap that is unfortunately not un-installable as it's baked into the ROM
It happened once, so I factory reset it, and then tested it. The text messages worked fine
I then disabled the Chinese stuff once again and installed Skype. Just to be sure, I sent more test text messages, and they were all received fine.
Around one week later, here we are, she says that text messages are not being received again.
All other functions of the phone are working. Internet / Edge network, sending texts, Play store, everything. Just not the receiving of texts!
I'm fairly confused as to this behaviour, particularly as it seems the text messages are working for a time limited period.
I had some inklings of what it could be:
- The SIII takes a micro-sim, the shop "manually" chopped the SIM using a cutter. Could this have damaged the SIM and caused this behaviour?
- The phone itself is faulty
- Something is up with the China Mobile settings / network and she needs to call them.
What would be your diagnosis, ideas, solutions XDA'ers?
Further information of any kind is, of course, available on request.
**** My ideas for a fix ****
Root the bastard and get a standard UK ROM on the phone to see if it works. However, I have some concerns. Years ago, when I bought my first HTC desire, when I rooted and put a UK ROM on it, I discovered that my phone was an imported Thai version of the phone and almost bricked it into a reboot loop as the phone didn't like a different regions ROM being loaded on.
I had to go through a convoluted process of making a specially edited SD-card to fool the phone into accepting different ROMS. Is this the case with the Galaxy SIII or have times moved on to more sophisticated means?
Thanks.
GJO
Have you try other messaging apps like Hancent SMS or Go SMS to confirm that msg service is not working?
Or maybe the CSC is causing the problem?
Sent from my GT-I9300 using xda app-developers app
Open the stock messaging app. In its menu go to settings. Check that there is a number recorded under message centre. If not use Google to find the number for the carrier you are with and enter it.
I'm on an unrooted phone with a stock Rom and twice messaging has stopped working. The cause was that this number had spontaneously disappeared.
Sent from my GT-I9300 using Tapatalk 2
Ok, I've tried:
- alternative messaging apps, and they're not picking it up either.
- the message centre number.
When you say CSC? You mean the carrier code? It was bought in China and fitted with a Chinese ROM, but I'll look at the ROM settings and see what it is.
Thanks.
U dial *#1234# then you can see your csc
CSC – (Consumer Software Customization) Refers to the specific country or carriers for that said firmware is being build.
This where it contains the default settings of each specific geographical region, carrier network providers and network data connections.
Sent from my GT-I9300 using xda app-developers app
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
SlimJ87D said:
I am having this problem. It was all working fine then suddenly it stopped. I don't know what could be the cause but I fooled around with the settings, deleted old text messages and then suddenly I received dozens of text messages.
It's like my phone isn't trying to receive any text messages. It can send text messages out but it won't receive any.
I am using Omega 31.1.
Can someone help me out please?
Click to expand...
Click to collapse
I am having this exact same issue. Did you figure out how to resolve yours?
How did you guys resolve this issue?
war eagle said:
How did you guys resolve this issue?
Click to expand...
Click to collapse
I had the same issue,
I changed the Network options from gsm only to "Auto" mode, and apparently it worked for me.
Related
Hey all,
Just wondering whether its me or not, but ever since the update if I type a text longer than '1 message(+9) '(weird but cool feature if I must say) my phone will Not send the message no matter what..and as long as I have it under that character limit it works fine...
I'm in australia and with Optus, and I work for them as well so I know it isn't my sim or my account :/
Anybody else had this issue? Because I know currently the samsung galaxy S(2.1) is having compatability issues with texting, but I wouldn't imagine it'd be the same cause...
- Shalz
Sent from my X10i using XDA App
I just did a test text and it worked fine.. 2 messages sent no problems.. (UK Vodafone).. World Generic 2.1 firmware.
just wondering did you update to the optus 2.1 or the generic?
I have a feeling i must be on the generic firmware because i did have 1.6 Rooted prev. to the update
I asked the guys at work about the update today and none of them so far have been able to update...even though i downloaded the Australasian PC Companion.
but even picture messages and everything else works perfectly fine...its just that one thing =/
I have the exact same issue, it happened to me also on 1.6 bu that was more generous and gave me 2 message lengths before it would fail to send. its strange as the first couple of messages i sent on the nordic 2.1 update where fine and they were well over 2 message lengths and then suddenly if i try to send one over 1 message length it fails!!! weird
would love to find the reason to this
Someone found any solution FOR THIS??? Help
It's saying "Could not send" for me, but is actually sending the first 160 characters of the message
Edited to add: I'm on UK Vodafone with the Global Generic 2.1 firmware.
Further edit: I'm able to send long sms to myself, just not my intended recipient...? She's on O2, could this be why?
Even more edit: Just tried sending to someone else and they didn't receive anything?! Very inconsistent!
sms Issue
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
zerro2hero said:
Hi,
I have the same issue with my sms, it will not send more than 1 message otherwise the text bounce back saying message not sent, I just upgraded to 2.1 Nordic. The problem did exist when i was on the 1.6 but then the message will not send only if it was more than 2 messages, I am on vodafone uk, my phone was not debranded whilst running 1.6.
Any help will be greatly appreciated.
Click to expand...
Click to collapse
I still haven't found a solution to this, interesting that you're also on UK Vodafone though, maybe it's something to do with them rather than the firmware?
has anyone found solution to this I have Rogers X10a and Telus sim card in it. Can't send sms if its longer than 160 charecters . Please help
I'm having the same problem as well. Any message over 160 characters and it won't send. This has actually resulted in my not being able to send shorter messages after trying to send a message that is over 160 characters. Not sure what is going on here or if there is a setting that can be changed for this.
I'm in the U.S. on AT&T. Used the xda flash to global and rogers and neither would send an sms message over 160 I guess? (it's 2 sms) Did a global firmware to 1.6 and then updated to x10a 2.1 via sony and then tried and it still would not send. It will send through GSM however using the edge network. It must have something to do with the h network then and no I don't get 3g to pop up at the top of the screen ever..
I'm not too sure what the problem is here but it is the only one I am having on my phone, everything else is working great!...
If anyone can help us all out with any ideas or suggestions it would be great but as of now it sounds like it's a problem with the new software from sony. Gonna try messing with the sms apn a bit and see if I come up with anything but as of now 2.1 sms is considered broken in my opinion.:/
im having the same problem. im using chompsms and at the botton, instead of saying 160 char it says 70 and wont send more than two texts long. If the network is changed to GSM only, any size text will send but then internet is slow unless its changed back. AT&T settings were found automatically but they are all correct.
my SE Xperia X10 on 2.1 wont send messages at all. no matter the size. ive tried to send messages like "Hey" or "No" and they dont send. Im with in Canada, with Rogers. And its not my signal because i have 4 bars...
-Thanks
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Jeff-SEAnswers said:
Hi All,
Just wanted to let you know we had this posted on our forum also at talk(dot)sonyericsson(dot)com and I've sent it off to the correct team to find us a solution, or at least get a comment from them. I'll update you all here when I have more info.
-Jeff
Sony Ericsson Answers Team
Click to expand...
Click to collapse
Thanks Jeff! As I am having this issue too, awaiting for any news about it...
Hi Everyone,
I've heard back from our team today. This is not a generic problem. I will need information from your phones to pass on so I can duplicate the problem. Please PM me the following details:
Country:
Service Provider/Operator:
IMEI:
SI#: (SI is the ####-####.# on the back of the phone)
Did this happen in 1.6?:
Did it ever work on 2.1?:
I need at least 5 examples to pass to the team to move this forward. I will update you when I've collected these.
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
dubbug1971 said:
Hi all,
Ok, found a solution - try this and let us know how it goes, its worked for me!
1. Open dialer and dial: *#*#4636#*#*
2. Select Phone Information from menu
3. Scroll down to SMSC
4. Enter SMS centre number given by your service provider in this box
5. Select Update
I got a "update error" message but it still seemed to save the number, but with " and a 3 digit code after it.
If the above doesn't work, as a short term solution you caould switch to just "GSM" in your network settings and this also works - not ideal, but it's a workaround!
Click to expand...
Click to collapse
Didn't work for me, UK Vodafone.
doesn't work for Telus Canada
I have a Samsung Galaxy S2 which i am having a really irritating SMs problem with.
My dad lives in Cyprus, when he sends me an SMS i can not reply, when i try it just says 'sending' then 'failed' . In order to get the text SMS to send to him i have to delete the message thread, then start a new message and it will send. Now if he then replies, i will need to delete the message thread again in order to be able to send him a new message.
I do not have this issue with any other contacts that i am aware. The only difference with my dad is that he lives abroad in Cyprus, and all my other contacts are here in the UK. Has anyone else had this issue? Know what causes it? I have deleted and recreated the contact but still the same.
Many thanks.
Do you have your dad's number stored in contacts with country code or not ? I was on the verge of smashing my phone when i was abroad, trying to call persons in my native country and i couldn't because i didn't have numbers stored with country code. Maybe that's your issue too
I think the problem is related to what SMS server your dad is using, I had same issue with my X-girls phone, no one could direct reply to SMS...
Hi, thanks for the replies.
Sp1tfire, i have changed the number configuration around several times, all with no success.
Fritz, this sounds plausible, however this would surely affect other phones replying? I don't have this issue when using my iphone 4 so it only happens from the Galaxy2 at the minute. I will try and use a colleagues Android phone to text him and test it.
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
FRlTZ said:
Somehow you, or TSP (Telephone Service provider), have inserted a sms mail server address that is not valid.
here in my country, there has been scams, "cheaper SMS, enter this server setting" and stuff like that, so there is a setting on you phone that is wrong.
Click to expand...
Click to collapse
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I am using the stock SMS app. I have just wiped the phone and installed the KF2 firmware. Going to see if that helps.
Sp1tfire, thats right, i can only reply to him when i delete the existing thread. I can however send new SMS to him no problem, so long as the thread is deleted before hand. Very frustrating as i lose the history every time.
Update, exactly the same on KF2 Firmware.
Ok, so i tried with a friends HTC desire and he has the same issue. also found my brother who has an iphone 3gs is unable to reply to my Dads number. So at least know its no longer just my phone and that it must be something the other end. Many thanks for the help.
Same problem here
When I reply to my girl it says: failed, when i delete the whole thread it goes.
It's only when I text her, all the other contact go fine
On my old sgs I had it to, but only on stock, when I was on CM7 it was OK.
Cant imagine that its something with the other phone i'm sending it to though
Sp1tfire said:
Can't be cause of settings, if he can actually send new sms to that number, but he can't reply from the received sms. His settings are correct as long as he can send sms. Must be something else. Are you using default sms app or a third party software ?
Click to expand...
Click to collapse
I remember in all the previous phones I've had, there's been a setting in the SMSC Settings allowing the user to specify whether or not to "Reply using the same SMSC" (or something along those lines).
If the option is ticked, the phone attempts to reply to the message through the SMSC that the text originally came from (rather than the one set in your handset).
The cause of the error may be because the SMSC overseas does not recognise your phone/SIM and therefore won't allow the replying message to go through.
And perhaps this may explain why deleting the whole thread and restarting a brand new message works - that is, the new message will go through the SMSC that is set in your phone for your own network.
Although, I've had a look through the settings in my SGS2 and can't seem to find that setting anywhere... (doesnt mean it's not there - it could just be that I don't know my phone well enough because I've only had it for a few days ).
I think your dad's SMS configuration settings is forcing you (or any other person he is sending an SMS to) to reply through his operators message centre
Ask him to check his sms settings and disable any such message centre settings from his side. This should solve the problem.
Sent from my GT-I9100 using XDA App
Hi, I'm having a strange problem here. The phone does not receive any text messages. It can still send them and still receives mms though. This is actually the second time it's happened and none of the solutions I've found so far have worked.
What I ended up doing the first time it happened was I took out the sim and put it into my old phone (an AT&T One X) and that would receive all those texts I wasn't getting before. Then I factory reset the S3 and put the sim back into it. Doing that solved the issue for a little while, but now it's happening again.
Anybody know what's happening here or what I'm doing wrong? I'm on AT&T and currently running Android Revolution HD 22.4 using the latest official Samsung rom. The phone is a European version that I bought from Newegg unlocked.
Thanks!
Sent from my GT-I9300 using xda app-developers app
My wife's having the same problem with her international GS3 on AT&T - just stopped receiving text messages a couple of days ago, but she can still send them and she can receive MMS. She swapped sim cards and nothing changed, and a factory reset didn't fix the problem. Call center number is correctly indicated in the messaging app. I spent an hour on the phone with AT&T and they were unable to help (and unwilling to help after I said the word "unlocked"). However, I put the sim in an old phone and she immediately received the missing text messages.
Running stock EMB5, not rooted.
I think it's some configuration problem.
Like number of SMS center or such, ask your operator to get exact configuration.
I have been experienced similar problem, not unable to receive but unable to sent correctly, my text was incorrectly encoded.
just check out the setting.
Sent from my GT-I9300 using xda premium
Well as I said, the call center number was correct.
In any case, I seem to have fixed the issue (for the moment, at least) by using the kies "firmware upgrade and initialization" procedure to wipe and reset the phone.
I have recently purchased a new i605, rooted, unlocked, and installed TWRP through Casual. And flashed CM10.2-20130827-Nightly-i605. I finally received my SIM cutter in the mail today, and pulled the full size Straight Talk SIM out of my Skyrocket that I have been using with no issues for almost 2 years, cut the SIM, put it in the Note 2, and entered the APN settings. It is receiving good signal, showing the "H" and "H+" the majority of the time. I can make voice calls, receive voice calls, send/receive MMS, and have good data sending and receiving. My only issue is, I can only receive SMS, and when I try to send (or reply to one already received) I get the "Message not sent" error. I saw a possible fix, of updating your SMSC, but I have no clue how to find what my SMSC is in order to input it, and haven't been able to find it either. I tried editing the way the telephone numbers are stored from +1 250-250-2500, to (250)250-2500, +12502502500, +1 (250)250-2500. I also saw where someone found a fix for their situation, where they had accidentally set Google Voice to send text messages. I went into the settings on my Voice app, and that setting was turned on, so I turned it off. But I am still having the same results when trying to send an SMS.
Does anyone have a clue as to how I can find what my SMSC is, so that I can try that fix for the issue?
Did I post this in the appropriate subsection of the Verizon Note 2 forum?
I'm in the exact same situation you are. Send/receive calls, receive texts but can't send texts. I received a new note 2 through insurance two days ago and did the same process of rooting the phone, except I flashed jedix17 on it. So I'm guessing the problem lies in the roms? I haven't had time to switch roms to see if that fixes it though. I'd like to see if there's an easier alternate solution as well.
Ok, I got to playing with the "fixes" I had already attempted, for a second time. Google Voice was set to send SMS, and I would change the setting in Voice to make the messaging app send SMS. Well, I noticed that after closing Voice, then going back to the settings in Voice, it would be set to Google Voice sending SMS again. So I Force Closed the Voice app, and uninstalled it, and the issue cleared up. I have no idea why the app would be automatically changing it's own settings back, after closing it though.
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
kevinyoki said:
I see. Then it seems you and I don't have the same root problem. I don't have an alternative texting app, so I guess I'm off to reflash my rom.
Click to expand...
Click to collapse
Did you figure out your issue? If you flashed Gapps, you may have Voice+. Check in your app drawer just to make sure.
Yeah I have fixed it Thanks for asking (and yeah I did check and I did not have voice). Reflashing the rom did indeed work
This has been an absolute head scratcher for me. I have a rooted T-Mobile Galaxy Note II running its stock 4.1.2 ROM (Eww, TouchWiz. I know). Whenever I text my mom through the stock messaging app, it looks like it went through on my end, but she does not receive the message. She's on an AT&T Galaxy S3 running stock 4.1.2 and also uses the default messaging app. I even get a delivery report on my end when I have the option enabled.
Here's where it gets interesting: she can send and receive texts fine to all her other contacts, and I can with mine as well. My girlfriend is on the same carrier and plan as me and has no issues texting my mom and I have no issues texting my dad who is on the same carrier and plan as my mom. There's something uniquely wrong with the way our two devices interact.
We have both rebooted our devices, cleared the app as well as system cache on both devices and deleted and re-added each other as contacts, all to no avail.
Thanks in advance for any help I may receive and hopefully this will be resolved by Christmas so I don't have to resort to calling her!
I am having the exact same problem with my wifes phone. We have a case open with att tech, got new sim cards on both phones, tried different phones, factory reset both phones. Did you find a solution? Thanks
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
azpatterson3 said:
I am having the exact same problem with my wifes phone. We have a case open with att tech, got new sim cards on both phones, tried different phones, factory reset both phones. Did you find a solution? Thanks
Sent from my SAMSUNG-SGH-I527 using xda app-developers app
Click to expand...
Click to collapse
I did figure it out. Samsung uses two separate utilities to filter numbers. One is for calls and is accessible under Call Settings (press the menu key with your dialer open).
The other is for texts and is accessible by pressing the menu key after opening the native messaging app. It is the last category, "Spam message settings". Look for your troublesome number there. Any number can be added to the reject list by long pressing on the contact's name in the messaging app so it's easy to see how that could accidentally happen.
In your wife's case, even a factory reset may not have worked if her settings are synced with Samsung and/or Google and restored after a reset. The rejected number would be carried over.