Determining the original carrier [an attempt to fix the hot battery reboots] - Atrix 4G Q&A, Help & Troubleshooting

Hi fellow enthusiasts,
i have a problem with my Atrix 4G MB860 that is bugging me for a very long time. I tried fixing it by myself by trying out many different roms, radios and kernels but apparently had no luck with that. I'll explain to you what my problem is, and hope that there is someone out there that can eventually help me.
The problem is that my Atrix is rebooting when my data connection is ON. The phone gets very hot after a while (sometimes its just a matter of minutes, and sometimes it takes longer, but it is inevitable) and it reboots. This never happens if my data is OFF, and it will never reboot when i am connected to the internet over WiFi. I would also like to point out that this is not a battery problem, as the battery doesn't get hot, but the lower left part of the phone (near the SD card).
By reading lots of info about all this i have concluded that the problem is in my baseband, and that i probably don't have the right radio for my phone. So i started changing radios, and believe me, i have tried'em all, and every single one of them had the same problem.
I am now ready to go for the last resort, installing sbf with rsdlite in order to return to the stock firmware hoping that this may fix my problem, but the thing is, i don't know what my original carrier is, and have no way to find out. All i know is that it is bought somewhere in Europe.
Is there a way i can detect my original carrier?
Can i try and flash a random EU firmware (yes, i have read the warnings about this)?
Do you have any, and i mean ANY, suggestions?
I will attach a logcat if that may help you.
Please help, i am desperate.

Related

Disappearing radio?

has anyone come across the problem that when you move to say 3g from gsm or back or you loose signal as your in a bad signal area and then get it back, the phone actually looses the radio says "operation failed" and relocks on to the signal?
mine will sometimes loose the signal need restarting and on the boot screen will show NOGSM when its clearly installed as it worked 20seconds ago. i have tried many types of radio rangeing from 1.07 to 1.41 and all their varients. i am at a loss why my phone just looses it and then forgets it has actually lost it untill i try to make a call or send an sms. no calls or sms's can be received by me whilst the phones done this and it does it a hell of a lot.
sometimes it also just looses the radio half way through a call or data call.
anyone got any ideas?
i have a m3100
IPL 1.04
bootloader 2.10oli
and the XDA live OS installed. however it does it on any OS i have tried so far. and thats alot of them.
Same for me.
Same problem for me.
Often I get the message "operation failed" or "the phone is not ready, wait 15 seconds and try again". Thought it was a problem with the new 1.38 radio, but it seems to be something different.
i also get all those error msg's. i have no idea how to fix it either and no 1 here seems to have a clue either :-(
i Had the same problem with mine it due to hardware i guess. Your phone might have fell down or something then this kind of problem starts I fixed mine by opening my phone up and fixed the arial part properly
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Smith2001 said:
torrentulla
is there a guide you follow for that or can you give me any tips to do it myself?
thanks
Click to expand...
Click to collapse
I fixed my phone almost the same way as Torrentulla did. I'm my case it seems that something was damaged when I dropped my phone a few weeks back. I discovered that when I pushed at a spot right below the flashlight that the radio kept coming up all the time.
These are the steps I took to repair:
Remove all 4 screws (very small torx) at the back of your hermes
Remove back
Put a little piece of paper on the "pressure" spot
Put your phone back together
Turn it on and enjoy!
I hope you'll manage to fix yours aswell!
Phone sometimes shows No GSM, fails to ring
Hey guys, I posted this in the dead hermes thread, but decided to post it here as it's not really bricked. I think it may be a faulty component or something.
My phone was working fine this morning, then in the afternoon I noticed I would have to try to make a call 3 or 4 times before it would go through, it kept on giving me the error (Can't connect, or something along those lines).
Then, I checked my voicemail and found that I had 10 messages from people who had been trying to get in touch with me, but my phone hadn't been ringing.
The kicker came when I soft reset my phone and all of a sudden No GSM popped up! I soft reset it again, and it was gone, and worked fine for a couple of hours. Now its back to not ringing again.
I flashed radio 1.41.00.10 about a week ago, and have been running fine with no problems since. I haven't flashed any rom's in the past week, and this problem just started yesterday. No new software has been installed (except Pimp my black v0.1).
I don't know a lot about the radio, but I didn't think it could become corrupted during regular use, I thought you could only mess it up when you were flashing the phone. I wonder if there is something wrong with the radio? Could the hardware be faulty? This phone is about 8 months old and hasn't had any problems up to this date.
I'm going to flash radio 1.40.10.0 again and see if that makes a difference, but I'd like to know if anyone has any ideas as to what could be causing this.
Sorry this post was so long,
Thanks
-Kai
it seems i don't have a pressure point on mine as the radio is working as and when it likes. which is not alot
gotta sort it out somehow, will take it apart and see if theres anything obvious.
I have the same problem too, phone sometimes shows NO GSM on startup and sometimes it works. Here's where I posted : http://forum.xda-developers.com/showthread.php?t=306073
Now its not even showing NO GSM it just says: NONE, NONE
Also, I noticed that it will only last about 6 hours on a full charge before the battery is absolutely dead.
I'm beginning to think that it may be my radio 1.41.00.10
It seems strange that all of these people are suddenly having this problem now.
Whats the warranty like on these devices? Is it a 1 years parts and defects warranty? Or is it some ****ty 90 day warranty?
As it is my phone is a piece of garbage, not worth using at all, I am very disapointed in it.
It's a hardware problem.
Hi guys,
I'm experiencing the same problems since two months and I've been struggling with all kind of OS, ROM, RADIO and bootloader, without even gettin close to solve them.
My phone randomly loads the RADIO (otherwise I get the "No Gsm" message), even when loaded, the connection is not suitable and my phone is often unreachable on the net. The battery life is very short because the phone always looses the signal and then seraches till he find it, before loosing it again.
So I disassembled my phone and did a lot of testing with hardware connections. I have found that the motherboard connection with the flash/scroll module isn't stable at all. You can easily move it and find that this affects the phone ability to load the RADIO. It seem strange but it's true. I can't solve the problem and I'm very upset with HTC because of their hardware components lack of quality. I would like to try to change the module to but I can't find a place where i can buy HTC hardware parts.
So I'm going to change my pda, I'll never buy HTC anymore.
Any help?
Has anyone figured out the problem? If it is hardware, what "pressure" spot is it? I tried, but wondered if I'm not in the right place.
In my case it was a spot right below the flash/scroll-part. As said earlier, i put a piece of paper on the spot and reassembled the phone. It still works excellent after a week!
My dopod can't connect to the mobile network as well, but only with the 3 network. It seems fine when being connected to an Optus network. Have you guys tried using a different network simcard?
I'm not sure if mine is a physical problem but maybe a setting which i need to configure so i can connect to a 3 network. Help anyone?
ROM version : Pro BLACK 3.0
ROM date : 01/04/07
Radio version : 1.41.00.10
mine also works just under the flash with the cover off, but if i hold it too hard then the screen goes all white and doesn't work, until i can get the case off its a hit and miss game at the moment.
thanks very much for the tips and help
Dan
Larrys said:
.....
So I'm going to change my pda, I'll never buy HTC anymore.
Click to expand...
Click to collapse
I cannot agree with this more.
I am sick to death of this phone. I had one of the first in the country for normal sales and spent weeks arguing with HTC who flatly denied the screen alignment issue. EVENTUALLY I got them to fix this after referencing posts in this forum.
I continued to suffer the "coma" software issue - why is it so F*((&&^ dificult for a device to wake up when its auto-sleeped?
And finaly, to top it off, I have been suffering this problem. I cannot express how mad I am. Did I buy a cheap phone? NO. I have had nothing but problems with this phone and will NOT buy another HTC.
Oh and if anyone knows how to repair a failed Radio upgrade, please help me! I don't have any choice but to use it until the IMate Ultimates come out.
Due to seeing this radio problem I thought I would try downgrading the radio from 1.4.summint or other (the latest) to a slightly older version. This was of course before I saw this thread. During the downgrade the installer stopped at 15%. Now no matter what I do it sits at the IPL/SPL screen (3 colour bars+white). I have done the obvious i.e. follow the installers error procedure (remove the battery).
Device: HERM200
IPL-1.04
SPL-2.10.Olipro
Please help me be able to use this for another month or two at most - i hope!
Thanks guys
update:
OK Guys
thanks to this thread: http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick
I now have it trying to boot the o/s. I get the message "No GSM" on the boot screen but when it boots up it asks me for my pin number and freezes. I guess its locking up because it has no "phone" part? According to the instructions in the other thread I am supposed to flash it again but I can't as the phone locks on boot.....
Any ideas?
*FINALY* got it back into pre-flash feck up situation. Sadly, this still leaves me with the hardware problem. HTC can go poke themselves until the cows come home. Im taking my money somewhere else.

Hero network bug

Hello everybody,
I own an Orange-FR branded Hero, and it get often disconnected, but doesn't seem to "know" that. The network bars stay stuck, and the "H" is displayed, as if there was a 3G connection.
I still can use Wifi (and enable/disable it), but cannot disable 3G/GSM network, not even going into "plane" mode. The only way to get out of there is to reboot the phone.
Looks like a radio bug for me...
Any ideas ?
Thanks
Yup. Which radio version are you running?
And, are you running the phone stock or with a custom ROM. If custom, try flashing the latest radio (read up on it before doing so though, as some people manage to brick their phones by not reading the instructions)- ie. don't pull the battery out, just let it do its thing.
Hello, thank you for your answer.
The phone is like new, I didn't try to update the OS neither the radio, because of the warranty...
My radio version is 63.18.55.06EU_6.35.06.18.
I'm aware of the flash methods, as I often updated my P3300 with roms found right here
Hello there,
still have the problem, seems it's happening 24h after each reboot of the phone, but sometimes less.
By looking at the message log with the OSMonitor application, I get a lot of "rmnet fifo full, dropping packet", and the time shown in the messages is wrong (near 5h20 instead of 22h40)
Thanks for your help.
Got a new phone from Orange (with a crappy customized rom).
Same problem
what does orange say about the problem?
Hi,
each ppl I could talk to told me a different thing.
Sometimes they say it's because i'm moving to another cell (aren't they joking? it's the way GSM works...), someone told me it was because of a "localisation" problem. Another time my file was "stuck" or sent to a wrong service...
I don't think they have any return on experience about this phone.
probably it is just sales bull**** they are told to say to you...
it's guys from level2 support, that's worrying
They change my phone tomorrow... again...
i sometimes have a similar problem, phone gets stuck on 3g network and only shows as uploading data, i think it might have something to do with facebook sync. i haven't had this problem for a long time now but back in the day it used to happen alot
third phone, same problem
i don't use facebook sync
Same Problem
I was having the same problem, especially when it came to 3g / wireless usage - the phone would suddenly lose all connection to the masts but be unaware of it.
My solution so far is to downgrade the radio - the latest one is the worst for it, I'm using 63.18.55.06JU_6.35.08.29 at the moment and a lot more stable than before...
(using Villains 5.2 rom)
immya said:
i sometimes have a similar problem, phone gets stuck on 3g network and only shows as uploading data, i think it might have something to do with facebook sync. i haven't had this problem for a long time now but back in the day it used to happen alot
Click to expand...
Click to collapse
yes I have been getting this issue too.
It uploads data on 3g but doesn't download. I found what appears to be a temporary fix for this issue but it comes back every now and again. I think it is an issue with Orange/Tmobile cell towers.
thanks for your replies,
i'm using the 63.18.55.06JU_6.35.08.29 radio
is there other radio firmwares available ?
thanx
christophe80 said:
thanks for your replies,
i'm using the 63.18.55.06JU_6.35.08.29 radio
is there other radio firmwares available ?
thanx
Click to expand...
Click to collapse
The one listed in my sig is the latest (and arguably the best) radio.
OMG they locked the recovery mode
im on orange and have no problems?To be honest when you talk to them they read from a script, noone there actually knows anything! just searching through a database kinda like windows help and support. If the problem is continuing with new phones id say its your cell area
I have the problem everywhere in the country, they changed the phone, they changed the sim (i'm trying another one right now), ...
That's what makes me think of a network problem.
Whenever you speak to them about issues like this always ask to speak to "high technical team"
They are the only ones that know anything and won't read of a script. They are usually very very helpful as well (or at least are in the UK)

Random restarts

Hey guys just curious but has anyone else had any problems regarding to the phone just randomly switching itself off and then back on again? This has happened to me a few times now and thought i'd see if anyone else had, had this happen to them and knew what was causing it or any information at all really.
Thanks in advance to anyone who has any ideas!
Unless of course it is just me which would really suck.
I saw you debranded your phone.
Those restarts happened before too? If yes, you might want to send it to warranty.
If no, is the new firmware so, you might want to flash the old firmware again
Yeah sorry i should have mentioned that the random restarts occurred before and after the debranding. I think I may need to send it in
this same thing is happeining to me?? like once a day??? its really wierd...
I haven't debranded or anyhting and it has only started happening for the past week or so (I've had the phone for a month)
It happens to me when I connect my phone to my PC via USB and select "Mount".
Every time!!
Weird...
sadly this is a hardware issue... Whenever the phone warms up a little bit.
I didn't have that issue in the first months but ever since then and more and more frequently. Right now I'm fighting with o2 to get a new device, because this doesn't seem to be repaired.
Do the following test to make sure you have that hardware-bug:
Let the battery charge for a while. When you notice your phone getting a little warm, open a few applications (google maps, navigation, mediascape) whatever... The phone should immediately restart itself.
When you remove the battery cover it might also smell a little burnt.
Congrats... You're affected and it's only gonna get worse...

Possible modem toast?

So, without writing a big long explanation, I'll cut straight to the chase and tell you what's been done with some light background.
I woke up one morning and my network was inactive. At first, I thought it was maybe some mobile network issue. One day later, still no connection.
-Odin'd back to stock twice
-reflashed multiple roms (including all the usual formats)
-flashed 5 difference ICS modems (KA5,6,7 and KB1,5)
IMEI error popped up after a new rom flash for those that are curious, but I lost my original a while ago and just adopted a generic. Never had an issue with it affecting my mobile network. I remember having a modem issue before when ICS was in it's discovery phase and flashing roms, but nothing where the modem just stopped while it was running/on.
I just wanted to see if I forgot something before I officially sentence my phone to death. I wanna say maybe a freak surge nuked it or something. That's about all I can think of since I know my way around android. Any ideas appreciated. maybe there's a way to check my hardware I forgot about.
Thanks!

Never seen this before.

My Verizon XT912 has done some strange things over the last few days. Firstly, when we went in to upgrade another phone, my service was interrupted about every 10 seconds or so, switching between 4g to 3g to no service and the only way to get it back was to restart the phone. Even then, the phone would only get signal for a few minutes, ultimately resulting in no service. Now, even on the stock rom, will not display a signal in an area where all of our other phones display full 4g signal (I have the triangle outline with the crossed circle) and the phone restarts when any app is selected, or even when left alone. I personally think something failed on the motherboard. What do you think?
I have the same phone and am having the same problem. I am pretty damn good with phones and have had a long time to mess with this one so know it pretty well. I have had this problem before and was able to fix it using RSD although I had to try many times. I tried a ton of different things and in the end have no idea what fixed it. I highly doubt it is a hardware problem, as when I fixed it the first time the phone was much faster than it had been in a long time. I am convinced it has to do with roms/partitions and the way the stock rom is flashed to it through fastboot. Right now I am once again for the 4th time stuck with this problem and when/if I come up with a better answer for you and other people I will make a thread with all the details I have about this specific problem and how to fix it because there are a lot. One thing I know is that anytime I have had this problem SU of any kind had serious issues, no matter what app (Superuser/SuperSU), or rom, or slot I was using, hence the theory it isn't inherently hardware related... that and the fact that I fixed it twice months ago, a couple days ago, and am stuck on it now. I hope to have some more info for you and everyone else on this soon as I haven't been able to find ANYTHING related to this so far after many many many hours of searching. If you or anyone else has anymore info on this or that might in some way help with this please post it here. I will be watching this thread for a while.

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